Top Help Desk Services in the United States

Evateck is a company specializing in Outsourced IT Support and IT Management services. Their efficiency is highlighted by a reduction in client request response times from days to minutes, and they are praised for their professionalism and strong company culture. However, some clients desire greater access to their tools. Overall, Evateck receives positive feedback for their quick and effective support solutions.

KME Systems Inc is a Managed IT Services provider that excels in outsourced IT management and support services. Client reviews highlight their responsiveness, professionalism, and alignment with company values, with over 90% of feedback being positive. Their dedication to customer service and effective communication is consistently praised, demonstrating their commitment to building strong partnerships.

Interlaced.io is a Managed IT Services provider, offering comprehensive IT management and support services to a diverse clientele. The company is praised for its exceptional responsiveness, proactive communication, and alignment with client values, with reviewers consistently highlighting their expertise and effective problem-solving abilities. Nearly 100% of feedback is positive, emphasizing customer satisfaction and the company's dedication to high-quality service delivery.

Protek-IT is a Managed IT Services provider offering comprehensive outsourced IT support and management solutions. They are highly regarded for their efficient project management, timely responses, and exceptional customer service. Across all reviews, 100% of clients report positive experiences, with particular praise for their ability to troubleshoot, personalized service, and flexible solutions. Notably, several clients emphasize their quick response times and efficiency in resolving IT issues.

ITAdOn IT Solutions is an MSP specializing in Managed IT Services, including IT support and IT management. Their clients consistently commend them for proactive communication and effective IT solutions, with all reviews highlighting outstanding project management and tailored services. Notably, 100% of reviewers emphasize the company's exceptional client management and problem-solving skills.

Results Technology is a Managed IT Services provider specializing in IT support and management solutions. Clients consistently praise their excellent communication and project management skills, with 100% of reviewers highlighting their ability to understand client needs and deliver efficient IT solutions. Their expertise in SharePoint migration and integration has been particularly noted.

Network Computer Pros is a reputable provider of Managed IT Services, offering comprehensive IT Management and Support Services for businesses. The company receives high praise for responsiveness, proactivity, and transparency, with nearly all reviewers highlighting excellent service and cost-effectiveness. While suggestions for improvement are minimal, clients appreciate their hands-on approach and ability to deliver on promises, with many noting long-term satisfaction.

Sublime Computer Services is a Managed IT Services provider known for their hands-on IT management and support services. With 100% positive feedback, clients appreciate their approachable nature and effective management style, specifically highlighting their strong ongoing relationships and alignment with client values.

a COUPLE of GURUS is an IT Managed Services provider that offers comprehensive IT support and outsourced IT management, including services like transitioning phone systems to Microsoft Teams, server updates, and remote troubleshooting. They receive overwhelmingly positive feedback, with nearly all reviewers praising their responsiveness, efficiency, and professionalism. Approximately 100% of reviewers noted their quick problem-solving and impressive project management skills.

CalTech is an IT service provider specializing in network management and cybersecurity, particularly for financial institutions. The reviews highlight a 100% positive sentiment, emphasizing their perfect service with no downtimes or network issues. Clients commend CalTech for their timely project management, deep understanding of financial regulations, and effective communication systems.

RDI Corporation is a provider of Managed IT Services, specializing in outsourced IT support and management. They have received positive feedback for their reliable and efficient service, with 100% of reviewers highlighting their network management proficiency and personalized customer service. Clients have noted that RDI has maintained seamless network operations for over 14 years.

Simply Smart Technology is a Managed IT Services provider, specializing in comprehensive IT management, support, and infrastructure solutions. Their client feedback is predominantly positive, with an emphasis on their expertise, proactivity, and ability to tailor solutions to client needs. Approximately 100% of reviewers highlight their effective problem-solving skills and reliable service, underscoring their commitment to seamless IT operations and strong client relationships.

CTS Multifamily IT Solutions is a specialized Managed IT Services provider focusing on the student housing and multifamily industries. Their reviews emphasize their impressive industry knowledge, cost-effective solutions, and strong communication, with 100% of respondents expressing satisfaction and noting their expertise and tailored approach to meet unique client needs.

LENET is a distinguished provider of Managed IT Services, specializing in IT Management and Support, cybersecurity, and data recovery solutions. Reviewers consistently commend LENET for their exceptional responsiveness, proactive communication, and ability to tailor solutions to clients' needs. With a nearly unanimous positive sentiment, clients highlight their reliability and strategic alignment with business goals, making LENET a trusted partner in Information Technology Services.

Ashton Solutions is a Managed IT Services provider offering comprehensive IT management and support services, excelling in outsourced IT management and managed information technology. The company consistently receives positive feedback, with approximately 90% of reviewers highlighting their prompt problem-solving capabilities, effective project management, and seamless integration with clients’ operations. Clients frequently commend Ashton for their cultural fit, value alignment, and transparency.

Rush Tech Support is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. The company has received highly positive feedback, with 100% satisfaction reported by reviewers. Clients particularly commend their quick turnaround time, cost simplicity, and ability to proactively address IT issues before they escalate.

American IT Department specializes in IT Managed Services, offering comprehensive Information Technology Services including cybersecurity, IT Management, and Outsourced IT Support. With a 100% positive feedback rate, clients commend their tailored solutions and punctual project delivery, highlighting their expertise and effective communication. They consistently meet deadlines, ensuring data security and operational efficiency.

Fuse Networks is a Managed IT Services provider offering comprehensive IT Support Services, including network integrity, data protection, and cloud computing solutions. The company consistently receives positive feedback for their impressive customer service, same-day response times, and overall responsiveness, with reviewers frequently noting their timely delivery and alignment of company values. Overall, 100% of reviewers highlight Fuse Networks' effective communication and project management skills.

Hristov Development is a custom software development agency specializing in AI integration, IT consulting, and agile prototyping. Their reviews demonstrate a 100% positive reception, with clients highlighting their technical expertise, proactive communication, and customer-centric approach. Notably, 80% of reviewers emphasized their innovative solutions and reliable project management. The company is praised for exceeding expectations and delivering timely, scalable, and user-friendly solutions.

Parried is a provider of Managed IT Services and Outsourced IT Support, offering comprehensive IT management solutions, including software installation, web security, and helpdesk support. With reviews highlighting their expertise and responsiveness, 100% of clients express satisfaction with their professional service and effective project management. Parried's ability to deliver results promptly and meet diverse IT needs is a recurring theme in client feedback.

StepUP IT Services, LLC is a Managed IT Services provider specializing in IT Management and Support Services. The company receives highly positive feedback, with 100% of reviewers highlighting their timely project delivery, effective communication, and cost-effective solutions. Clients commend their ability to enhance network security and improve infrastructure, with particular praise for their enterprise-level tools and co-managed contract options.

USWired Inc. is a Managed IT Services provider specializing in IT Support Services, offering solutions such as network setup and security management. Feedback highlights their effective communication and responsiveness, with 100% of reviewers expressing satisfaction, notably in their adaptability and the peace of mind they provide to clients.

Convergence Networks is a Managed IT Services company specializing in IT Support Services and Outsourced IT Management. The company is praised for its expertise, with 100% of reviewers highlighting significant security improvements and effective cloud strategies. However, there is a noted area for improvement in their ticket processing software.

Nexplay Consulting Inc. is a Managed IT Services provider specializing in IT Management and Outsourced IT Support for the hospitality industry. The company has received overwhelmingly positive feedback, with clients praising their proactive communication, exceptional reliability, and expertise in handling complex IT challenges. Approximately 100% of reviewers commend their ability to seamlessly integrate advanced technology solutions, highlighting their dedication to providing exceptional customer support and maintaining long-term partnerships.

IntegriCom, Inc. is a distinguished provider of Managed IT Services, specializing in outsourced IT support, network security, and IT management. Across various reviews, 100% of clients commend their professionalism, rapid response times, and tailored solutions, often exceeding expectations. Notably, 90% of reviewers highlight their expertise and reliability in managing complex IT infrastructures, emphasizing their ability to seamlessly integrate into clients' operations.

Resultant is a Managed IT Services provider, offering comprehensive IT support and management solutions. Overall, reviews highlight their quick response time, professionalism, and attention to detail, with 100% positive feedback emphasizing effective communication and problem-solving skills. Clients appreciate their capability to translate complex IT issues into understandable terms while maintaining a courteous and reliable service.

Atlantic Computer Services is a Managed IT Services provider specializing in IT Support, cybersecurity, and strategic IT management for small to medium-sized businesses. With consistently positive feedback, reviewers highlight their proactive approach, reliability, and customer-centric service, with approximately 100% of reviews noting their responsiveness and ability to meet IT challenges effectively. Clients appreciate their comprehensive solutions, from help desk support to high-level IT consultations.

MageDirect is a web development company specializing in Magento solutions, offering services such as data migration, custom theme development, and system integration. Their reviews reflect a strong reputation for technical expertise and excellent project management, with 100% positive feedback regarding their timely delivery and communication. Clients commend their flexibility, attention to detail, and ability to simplify complex processes.

Charleston Technology Group is a Managed IT Services provider known for its responsive and efficient IT Support Services. With a client satisfaction rate of 100%, reviewers commend Ian, the owner, for his professionalism, technical expertise, and ability to resolve issues promptly. The company excels in managing IT infrastructure, from server maintenance to cloud solutions, ensuring seamless operations for businesses across various sectors.

Waident Technology Solutions is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and Outsourced IT Management solutions. The company consistently receives high praise for its responsiveness, professionalism, and expertise, with clients appreciating their proactive approach and cost-effective solutions. Approximately 90% of reviewers highlight the company's reliable service and their ability to tailor support to specific needs, ensuring efficient IT operations across various sectors.

centrexIT is a comprehensive Managed IT Services provider specializing in outsourced IT support and management, as evidenced by their engagement with diverse industries such as escrow, chemical, and healthcare. Clients have consistently praised centrexIT for their excellent project management, responsiveness, and deep industry knowledge, with over 90% expressing satisfaction. Their ability to tailor IT solutions and collaborate effectively makes them a preferred partner for long-term IT management needs.

Alternis IT is a Managed IT Services provider specializing in creating reliable and secure network and storage solutions. Reviews highlight their effective project delivery and strong collaboration, with 100% positive feedback mentioning their punctuality and the quality of their work. Clients appreciate the partnership-like experience they bring to outsourced IT management projects.

ITCubed is a Managed IT Services provider excelling in IT Management and Support Services. They are highly regarded for their responsive and reliable service, maintaining a 100% positive feedback rate. Clients commend ITCubed for their seamless integration with company operations, efficient project delivery, and alignment with client values, making them an invaluable asset in outsourced IT management.

Impact Group | IT Consulting, IT Support and Managed IT Services is a comprehensive IT solutions provider specializing in managed IT services, IT management, and outsourced IT support. Reviews highlight their effective project management, cost-saving solutions, and ability to tailor services to different company sizes. Approximately 100% of clients commend their professionalism and adaptability, with a particular emphasis on the clarity and effectiveness of their communication and processes.

Miles IT is a Managed IT Services company specializing in IT Management and IT Support Services, offering integrated business solutions like Striven. Reviews highlight their professionalism and efficiency, with 100% noting positive outcomes such as reduced duplication, enhanced automation, and effective management. Clients praise their flexibility, teamwork, and clear documentation, with no significant areas for improvement reported.

SWC Technology Partners is a provider of Managed IT Services, specializing in IT Management, IT Support Services, and infrastructure management. Clients appreciate their efficiency, organization, and robust communication, with high satisfaction in resolving IT challenges and maintaining infrastructure, as evident in approximately 90% positive feedback. They are commended for their responsiveness and proactive approach, with many reviewers noting their competence in handling complex IT issues.

Intivix is a Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Support. Reviews indicate high client satisfaction, with themes of reliability, proactive service, and expertise in infrastructure transformation and cybersecurity. Approximately 90% of reviewers highlight Intivix's effective IT solutions and strategic support, contributing to improved security and productivity. Clients appreciate their responsiveness and tailored IT services.

Monroy IT Services is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and Managed Information Technology. They have received overwhelmingly positive feedback, with clients praising their competency, efficient processes, and responsive service. Approximately 100% of reviewers highlighted their expertise in handling cybersecurity and IT infrastructure, ensuring client systems remain secure and operational.

Core Vision IT Solutions is a Managed IT Services provider specializing in private cloud hosting, onsite support, cybersecurity, and Microsoft 365. Reviews highlight their competence and trustworthiness, with 100% positive feedback emphasizing effective communication and problem-solving beyond their scope. Their proactive approach to IT management and support services ensures seamless operations for clients.

Chrysalis is a Managed IT Services provider specializing in outsourced IT support and management, including cloud migrations and comprehensive IT management. They are praised for their expertise and timely delivery, with 100% of reviewers highlighting their excellent customer service and problem-solving capabilities. All feedback is positive, emphasizing their alignment with client values and budget considerations.

Paranet Solutions, LLC is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. While 80% of their feedback is positive, highlighting their effective project management and reliable service, some reviews note slower response times due to recent organizational changes. Clients appreciate their expertise in handling complex IT transitions.

Solomon IT is an IT Management company specializing in Managed IT Services, offering solutions like backup, technical support, and security. The reviews reflect 100% positive feedback, highlighting their timely response and attention to detail, with 100% of reviewers noting their impressive project management. Clients appreciate their alignment with company values and responsive communication.

Kinetix Technology Services is a Managed IT Services provider, excelling in IT Support and Outsourced IT Management. With over 90% positive reviews, clients commend their expertise, security focus, and effective communication. Their adaptability and proactive approach in managing IT infrastructure and projects highlight their dedication to client success, while consistently delivering reliable, high-quality Information Technology Services.

Breeze IT, Inc. is a Managed IT Services provider specializing in comprehensive IT management, support, and strategy implementation. Their clients consistently highlight their proactive approach, responsiveness, and excellent communication, with 100% of reviewers noting their impressive project management and ability to act as an extension of their clients' teams. The company excels in delivering tailored IT solutions with no reported areas for improvement.

Spectrum Technology Solutions is a Managed IT Services provider known for its tailored IT support services, including security and user support. Across reviews, 100% of clients commend their innovative, adaptable approach and professionalism, with notable satisfaction in refining workflows and delivering value, underscoring their role as a reliable partner rather than just a vendor.

Fidelis, Inc. is a Managed IT Services provider specializing in modernizing IT systems and offering comprehensive IT support services. Their exceptional responsiveness and expertise have impressed clients, with 100% positive feedback highlighting their ability to customize solutions effectively. All reviewers praised their responsiveness and knowledge in delivering managed IT services tailored to niche industry needs.

Computer Resources of America | CRA is a Managed IT Services provider that excels in IT Management and IT Support Services. Their reviews consistently highlight their responsiveness, effective communication, and ability to deliver tailored solutions, with 100% of clients reporting positive feedback. Reviewers frequently commend their personalized approach and cost-effective service delivery, making them a preferred choice for outsourced IT management and support.

CTG Tech is an IT services company that provides comprehensive IT support, including help desk services, IT infrastructure monitoring, and project-based guidance, particularly for federal contractors. Reviewers highlight their flexibility, creativity, and proactive problem-solving, with 100% positive feedback on their project management and communication. A minor suggestion for improvement is more frequent in-person interactions with client staff.

IT Accuracy is a Managed IT Services provider specializing in virtual network solutions and VDI workspaces. The company has received entirely positive feedback, with 100% of reviewers highlighting their effective communication and reliability in delivering on promises. Their expertise in transitioning on-premise servers to cloud environments is notably praised.

MYComputing is a Managed IT Services company providing comprehensive IT Support Services, including network management, SharePoint, Microsoft Subscriptions, and VOIP services. Feedback indicates a high level of reliability and responsiveness, with 100% of reviewers noting their adherence to timelines and agreements. Their capability to provide both remote and on-site support is consistently praised.