Pact-One Solutions, LLC Client Reviews

Dental IT, Be Worry-Free

Pact-One Solutions provides Dental IT support and services throughout Arizona, California, Nevada, Oregon, and Washington. As a dental IT managed service provider, we offer IT solutions for large or multi-group dental practices that includes remote IT support, local onsite IT support, network management and security, backup disaster and recovery, cloud, VoIP, HIPAA risk assessments, and much more. Our technicians are dental software experts experienced with Dentrix, Eaglesoft, Carestream Dental, Dolphin, Gendex, Ortho2, Planmeca, Sidexis, Open Dental, and many more. Since 2003, we've been honored to help over 350 dental practices manage their IT solutions to reduce downtime, secure patient data, and align with their business goals.

Focus

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Application Management & Support Cloud Consulting & SI Custom Software Development Cybersecurity IT Managed Services IT Strategy Consulting Other IT Consulting and SI
Less than $10,000
Sep. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"All goals were met on time."

Sep 19, 2023

Office Manager, Santa Cruz Oral & Maxillofacial Surgery

Anonymous

Dental
Santa Cruz, California
11-50 Employees
Online Review
Not Verified

Pact-One Solutions, LLC was hired by an oral surgery practice to provide IT support. The team is tasked with updating the client's computer platform software, installing new monitors and TV screens, and more.

All goals were met on time. Pact-One Solutions, LLC was always quick to respond to the client's needs. They had good communication skills and listened to their needs and expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Office Manager of Santa Cruz Oral & Maxillofacial Surgery

Describe what your company does in a single sentence.

We are a specialty Oral Surgery practice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pact-One Solutions, LLC to accomplish?

Computer IT Support
Technology efficiency
Assist in streamlining practice software

SOLUTION

How did you find Pact-One Solutions, LLC?

Referral
Other

Why did you select Pact-One Solutions, LLC over others?

Amazing IT support

How many teammates from Pact-One Solutions, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update computer platform software, new computer installation, assisted in selecting new monitors and TV screens and install.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All goals were met on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all items delivered on time and always quick to respond to our office needs.

What was your primary form of communication with Pact-One Solutions, LLC?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Good communication, they listen to our office needs and meet all expectations.

Are there any areas for improvement or something Pact-One Solutions, LLC could have done differently?

Not at this time

RATINGS

5.0

Pact-One Solutions, LLC

Dental IT, Be Worry-Free

Focus

Locations (12)

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Clutch Awards

IT Support Services for Oral Surgery Practice

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Industry Recognitions

Pact-One Solutions, LLC

Dental IT, Be Worry-Free

1 Timezone that we service

Focus

Locations (12)

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Clutch Awards

IT Support Services for Oral Surgery Practice

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Industry Recognitions