ZAG Technical Services Packages
San Jose, CA
View Full ProfilePackages we offer:
Complete Managed IT Services
ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.
| Features |
Small $5,000 /moRMM Security+ |
Medium $10,000 /moManaged User Support |
Large $15,000 /moAll Managed |
|---|---|---|---|
|
Third Party Application Updates |
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|
Workstation Patching |
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|
Server Patching |
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|
Workstation Disk Space Monitoring |
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|
Automated OS Updates |
|||
|
Automated Antivirus Updates & Management for Workstation |
|||
|
Automated Antivirus Updates & Management for Server |
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|
Remote Control |
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|
Server Monitoring |
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|
Network Device Monitoring |
|||
|
Backup Monitoring |
|||
|
Semi-Annual Switch, Router, Firewall Firmware Updates |
|||
|
Security Package |
|||
|
End-User Remote Support |
– |
||
|
Workstation Remediation |
– |
||
|
AD Add / Move / Change |
– |
||
|
Printer Troubleshooting |
– |
||
|
Security Group Management |
– |
||
|
Basic File Systems Management |
– |
||
|
Onsite Support (when needed) |
– |
– |
|
|
Infrastructure Remediation |
– |
– |
|
|
Backup Remediation |
– |
– |
|
Small $5,000 /moRMM Security+ |
|
|---|---|
|
Third Party Application Updates |
|
|
Workstation Patching |
|
|
Server Patching |
|
|
Workstation Disk Space Monitoring |
|
|
Automated OS Updates |
|
|
Automated Antivirus Updates & Management for Workstation |
|
|
Automated Antivirus Updates & Management for Server |
|
|
Remote Control |
|
|
Server Monitoring |
|
|
Network Device Monitoring |
|
|
Backup Monitoring |
|
|
Semi-Annual Switch, Router, Firewall Firmware Updates |
|
|
Security Package |
|
|
End-User Remote Support |
– |
|
Workstation Remediation |
– |
|
AD Add / Move / Change |
– |
|
Printer Troubleshooting |
– |
|
Security Group Management |
– |
|
Basic File Systems Management |
– |
|
Onsite Support (when needed) |
– |
|
Infrastructure Remediation |
– |
|
Backup Remediation |
– |
|
Medium $10,000 /moManaged User Support |
|
|---|---|
|
Third Party Application Updates |
|
|
Workstation Patching |
|
|
Server Patching |
|
|
Workstation Disk Space Monitoring |
|
|
Automated OS Updates |
|
|
Automated Antivirus Updates & Management for Workstation |
|
|
Automated Antivirus Updates & Management for Server |
|
|
Remote Control |
|
|
Server Monitoring |
|
|
Network Device Monitoring |
|
|
Backup Monitoring |
|
|
Semi-Annual Switch, Router, Firewall Firmware Updates |
|
|
Security Package |
|
|
End-User Remote Support |
|
|
Workstation Remediation |
|
|
AD Add / Move / Change |
|
|
Printer Troubleshooting |
|
|
Security Group Management |
|
|
Basic File Systems Management |
|
|
Onsite Support (when needed) |
– |
|
Infrastructure Remediation |
– |
|
Backup Remediation |
– |
|
Large $15,000 /moAll Managed |
|
|---|---|
|
Third Party Application Updates |
|
|
Workstation Patching |
|
|
Server Patching |
|
|
Workstation Disk Space Monitoring |
|
|
Automated OS Updates |
|
|
Automated Antivirus Updates & Management for Workstation |
|
|
Automated Antivirus Updates & Management for Server |
|
|
Remote Control |
|
|
Server Monitoring |
|
|
Network Device Monitoring |
|
|
Backup Monitoring |
|
|
Semi-Annual Switch, Router, Firewall Firmware Updates |
|
|
Security Package |
|
|
End-User Remote Support |
|
|
Workstation Remediation |
|
|
AD Add / Move / Change |
|
|
Printer Troubleshooting |
|
|
Security Group Management |
|
|
Basic File Systems Management |
|
|
Onsite Support (when needed) |
|
|
Infrastructure Remediation |
|
|
Backup Remediation |