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Tech solutions designed to help businesses grow.

2023 Awards: MSP 501 #74

Our mission is to fuel businesses with the technology they need to succeed.

Our vision is to shape a future where businesses worldwide can use technology to transform themselves and create new opportunities.

Our promise is to make technology work for you so that the future can be a better place.

  • $5,000+
  • $150 - $199 / hr
  • 50 - 249
  • Chicago, IL
  • Founded 2000

1 Language that we service

  • English

4 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)

2 Locations

  • Chicago , IL
  • Athina , Greece

Focus

Service Lines
No data have been added yet...

Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.3 /5

What Clients Have Said

EMPIST's pricing is generally seen as competitive, with clients noting value for cost. One client reported spending $250,000–$500,000 for ongoing services. They are praised for responsiveness and dedicated support, often exceeding expectations in service delivery.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 7 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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EMPIST Review Insights

Overall Review Rating

4.8
  • Quality 4.9
  • Schedule 4.7
  • Cost 4.3
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Comprehensive Support Services

    EMPIST provided comprehensive support services, from cloud setup and firewall installation to digital marketing and IT infrastructure management, tailored to meet diverse client needs.

  • Collaborative Work Environment

    EMPIST's collaborative approach was highlighted, with clients noting that the agency often brainstormed and provided valuable suggestions, fostering a productive partnership.

  • Long-Term Reliable Partnerships

    Multiple clients, including a law firm and a medical association, have maintained long-term relationships with EMPIST, citing their reliability, responsiveness, and ability to handle urgent issues efficiently as key reasons for the ongoing partnership.

  • Areas for Improvement: Server Team Staffing

    One client mentioned that EMPIST's server team was understaffed, leading to longer response times for certain tasks. This indicates a potential area for improvement.

  • Timely and Efficient Service

    Clients consistently reported that EMPIST provided timely and efficient service, often resolving issues quickly and maintaining a high level of responsiveness.

  • Positive Client Relationships

    EMPIST's ability to build and maintain positive client relationships was frequently noted, with clients appreciating their dedication, communication, and problem-solving skills.

EMPIST Reviews

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All Filters

Virtual Support for PR Firm

  • Other IT Consulting and SI
  • Less than $10,000
  • Nov. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They’re very prompt. I’ve never had a wait time. Their response time is excellent."

CFO, PR Firm
Aneesah Muhammad
  • Advertising & marketing
  • Chicago, Illinois
  • 11-50 Employees
  • Phone Interview 
  • Verified

A PR firm was moving their work online and struggled with migrating their Peachtree accounting software. An EMPIST engineer learnt the software and then moved the software online.

Managed IT Services for Law Firm

  • IT Managed Services
  • Confidential
  • Jan. 2010 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
n/a
Willing to Refer
4.5

“We can always rely on them to get the job done.”

Legal Admin, Nyhan Bambrick Kinzie & Lowry
Anonymous
  • Legal
  • Chicago, Illinois
  • 51-200 Employees
  • Phone Interview 
  • Verified

EMPIST provides remote tech support for a law firm. Available whenever they’re needed, they’ve helped resolve U: Drive issues, password problems, and issues with programs like Adobe.

Digital Marketing for Baby Clothing Brand

  • Other Digital Marketing
  • $10,000 to $49,999
  • Aug. 2017 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0

"I found their communication processes and flexibility to be most impressive."

Director of Digital Strategy, Baby Clothing Brand
Anonymous
  • Retail
  • Boston, Massachusetts
  • 11-50 Employees
  • Online Review 
  • Verified

EMPIST provided digital marketing services for a baby clothing brand. Their team was responsible for email and social media marketing.

Shopify Development and PPC Marketing for TV Hardware Brand

  • Pay Per Click Search Engine Optimization
  • $200,000 to $999,999
  • Nov. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"I respect their focus, dedication to timelines, and consistency with follow-ups."

VP of E-Commerce, Consumer Electronics Company
Anonymous
  • Arts, entertainment & music
  • Chicago, Illinois
  • 11-50 Employees
  • Phone Interview 
  • Verified

EMPIST provides continuous marketing and development services to a consumer products manufacturer. They've also taken on paid search campaigns, the launch of a newsletter, and a Shopify site redesign.

IT Infrastructure Maintenance for Healthcare Company

  • IT Managed Services
  • Confidential
  • Mar. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The quick response time was impressive."

Data Engineer, NowPow
Yong Jun Kim
  • Wellness & Fitness
  • Chicago, Illinois
  • 51-200 Employees
  • Online Review 
  • Verified

EMPIST was hired to manage IT infrastructure for a healthcare company. They built an IT environment for employee use.

Office IT Upgrade for Flat Glass Manufacturer

  • IT Managed Services
  • $10,000 to $49,999
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They also go above and beyond to answer my questions and find us a solution that fits our needs." 

Administrative, Torstenson Glass Co.
Amanda Cassarella
  • Manufacturing
  • Chicago, Illinois
  • 11-50 Employees
  • Online Review 
  • Verified

Empist is providing IT consulting and technology upgrades for a manufacturing company. Specifically, they’ve introduced new accounting software, cloud capabilities, and Office 365.  

IT Consulting for Grant-Focused Foundation

  • Other IT Consulting and SI
  • Confidential
  • Apr. - Jan. 2020
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"It was seamless."

Administrative Assistant, Grant-Providing Foundation
Anonymous
  • Nonprofit
  • Chicago, Illinois
  • 51-200 Employees
  • Online Review 
  • Verified

EMPIST was responsible for providing tech assistance to a grant-providing foundation. They advised the client on hosting and transfer issues. Their process involved remotely logging into the client's server.

IT Services & Support for Nonprofit Organization

  • IT Managed Services
  • $1,000,000 to $9,999,999
  • June 2018 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5

"They have a knowledgeable staff."

Senior Manager, CFA Society Chicago
Larisa Sutton, CAE
  • Nonprofit
  • Chicago, Illinois
  • 1-10 Employees
  • Online Review 
  • Verified

EMPIST provides basic IT support for a nonprofit. So far, the team has assisted with computer problems, phone upgrades, and other equipment issues as they arise. 

Voicemail Setup for Institutional Investment Firm

  • IT Managed Services
  • Less than $10,000
  • July - Jan. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"EMPIST outwardly demonstrates great customer service and timely assistance."

Performance Analyst, Marquette Associates
Eric W. Taylor, Jr.
  • Financial services
  • Chicago, Illinois
  • 51-200 Employees
  • Online Review 
  • Verified

EMPIST set up voicemail services for an employee of an investment firm. They provide ongoing support as part of a comprehensive IT service engagement.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
11
Overall Review Rating
4.8
Source
Clutch
Last Updated
July 12, 2023
Business Entity
Business Entity Name EMPIST, LLC
Source Illinois Secretary of State
Jurisdiction of Formation Illinois
Date of Formation January 20, 2005
Status Active
Last Updated December 18, 2020
ID 01403281
Credit Report Results
International Credit Risk Assessment Moderate Risk
Source Creditsafe
Last Updated December 18, 2020
Learn More About The Clutch Verification Process

Locations (2)

50 - 75

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