Are you a small or medium-sized business in Houston looking for reliable IT services? Look no further than Xvand Technology! Our team has been providing top-quality technology solutions to SMBs in the Houston area since 1999, bringing the technology of Fortune 500 companies to you at an affordable price.
What sets Xvand apart from the competition?
Real people answering the phone (24/7). Xvand's help desk is always ready to take your call and provide the assistance you need, in a real and human way.
Secure since 2000. Our long-standing commitment to security means that we have been providing a safe and secure environment for our clients for over two decades. Our team of experts is dedicated to staying ahead of the curve on the latest cybersecurity threats to ensure that our clients are always protected from ransomware and other attacks.
Our in-house development team. Xvand's in-house development team can automate processes, digitize operations, and create custom solutions that transform your business. From simple fixes to complex projects, we have the expertise to get it done.
99.99% uptime. Our state-of-the-art infrastructure and cutting-edge technology ensure that our servers are always up and running, delivering unbeatable performance to our clients. We understand that downtime can have a significant impact on productivity and revenue, which is why we have made it our top priority to deliver exceptional reliability and availability.
With our full IT outsourcing solutions, you can focus on growing your business while we handle your technology needs. Trust us to provide the support and solutions you need to succeed in today's digital landscape.
$1,000+
$100 - $149 / hr
10 - 49
Houston, TX
Founded 2000
1 Language that we service
English
1 Timezone that we service
CST
Central Standard Time (CST)
1 Locations
Houston , TX
Total Reviews
8
Average Referral Rating
4.9
/5
Most Common Project Size
$1,000,000 to $9,999,999
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Xvand Technology Corp. Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.8
Cost
4.8
Willing to Refer
4.9
Top Mentions
Review Highlights
Strong Technical Expertise
Clients recognize Xvand's technical knowledge and capability in managing IT services, cybersecurity, and cloud solutions. Their expertise allows them to resolve issues promptly and effectively.
Reliable and Secure IT Infrastructure
Xvand provides reliable IT infrastructure with high uptime, enabling seamless business operations. Clients feel secure with their systems and value the ongoing support and improvements.
Clear Communication Improvement Needed
While generally effective, Xvand could improve communication by explaining technical processes in simpler terms for non-technical stakeholders to enhance understanding.
Responsive and Tailor-Made Solutions
Xvand Technology Corp. is praised for their responsiveness and ability to provide solutions customized to client needs. Clients appreciate their availability and proactive approach to addressing issues.
Valuable On-Site Visits
Monthly on-site visits add value to Xvand's services, allowing for direct client interaction and immediate issue resolution. This hands-on approach is valued by clients.
Seamless Remote Work Support
Xvand enables clients to work remotely without compromising security, a crucial capability especially highlighted during the COVID-19 pandemic.
Managed IT & Development Services for E-Commerce Business
Featured Review
IT Managed ServicesWeb Development
$1,000,000 to $9,999,999
June 2001 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
“Xvand has been a great vendor and partner for us.”
Feb 8, 2023
COO, Whiteflash
Eliezer Eber
Retail
11-50 Employees
Phone Interview
Verified
Xvand Technology Corp. provides managed IT and development services for an e-commerce jewelry business. They handle the business’ cloud computing needs and developed the front- and backend of their website.
The company’s website and cloud computing systems have had a 99.99% uptime, which has been great. Xvand Technology Corp. has managed the engagement well, communicating with the company effectively using Zoom and Teams. They’ve been reliable, and they meet the client’s expectations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the COO of Whiteflash, an e-commerce business that sells diamonds, engagement rings, and jewelry online. We also have a showroom.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xvand Technology Corp.?
We hired Xvand for their cloud computing and development services.
SOLUTION
What was the scope of their involvement?
Xvand provides our IT needs in cloud computing. Apart from that, we’ve used them to develop our website and the backend of our admin system.
For IT, the team takes care of purchasing and installing most of our regular computers in the office. The same goes for the software programs we use, such as Microsoft Office and QuickBooks. They don’t handle all of our hardware and software, though; other teams handle more specialized items within our company.
Moreover, Xvand provides both on- and off-site services. They come here every month to deal with any on-site issues that they cannot fix remotely. However, most issues are taken care of remotely via their help desk.
For the website development project, Xvand has built our website from scratch. It’s an advanced and complicated site. Its frontend is more than simple content pages since we have catalogs, ring builders, and product comparisons. We use plenty of customized features, videos, and images to showcase our products in the best way possible on our website.
On the backend, we have various sections. There’s a section for admin, content management, order processing, accounting, photography, and products. This is a truly complicated product.
How did you come to work with Xvand Technology Corp.?
I’ve been with this company since 2005, and Xvand has worked with us even before I joined the firm. In other words, it wasn’t me who found them, but I kept them.
How much have you invested with them?
We’ve spent between $1 million–$10 million.
What is the status of this engagement?
We started working together in June 2001, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We receive reports on our website, and uptime is crucial for us. Our uptime is 99.99%, which has been a great thing for us.
How did Xvand Technology Corp. perform from a project management standpoint?
In terms of tools, we’ve been using Zoom for the last couple of years. However, we’re transitioning to Teams as Microsoft has been building their systems a lot more. Xvand also has a ticketing system we use.
What did you find most impressive about them?
There’s no perfect relationship, but we want people we can work with and do a good job. We want them to be reliable and accountable — that’s what we’re looking for in a long-term relationship. With that in mind, Xvand has been a great vendor and partner for us.
Are there any areas they could improve?
No, there aren’t any.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Financial Services Firm
Business Continuity ManagementCybersecurityIT Managed Services
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They're always available to help and work with us every step of the way."
Aug 22, 2023
COO, Legacy Trust Company
Glenn Francis
Financial services
Houston, Texas
11-50 Employees
Online Review
Verified
Xvand Technology Corp. provides IT services for a financial services firm. They're in charge of managing the client's local area network, providing cybersecurity support, and handling other IT-related needs.
So far, Xvand Technology Corp. has been doing a solid job of meeting the client's needs. The team works closely with the client, providing constant support to ensure each task is executed without any problems. Moreover, their knowledge and technical expertise enable them to resolve issues promptly.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of Legacy Trust Company
Describe what your company does in a single sentence.
Fiduciary and Financial Services Provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xvand Technology Corp. to accomplish?
Maintain and protect our local area network
Provide Cybersecurity 24/7
Enhance our IT service offering for employees
SOLUTION
How did you find Xvand Technology Corp.?
E-mail solicitation
Why did you select Xvand Technology Corp. over others?
High ratings
Close to my geographic location
Pricing fit our budget
How many teammates from Xvand Technology Corp. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our local network was moved to Xvand to manage and maintain. They license our key software applications and provide access management and help desk services for our employees. They also maintain backup services and file restoration as needed.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The network was reviewed and the applicable structure was agreed to between us and Xvand as well as the software applications required. All files and e-mail boxes were copied over to Xvand servers over a weekend and we went live on a Monday morning after applicable training and local setup occurred.
The measurable outcome was having our employees login to Xvand sessions with minimal problems on Monday. They had people on site to answer questions and resolve problems. All was accomplished with minimal problems.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're always available to help and work with us every step of the way, from determining the optimal structure to copying the files to setting up the local workstations. They had people on had to make sure the transition ran smoothly. The help desk was a tremendous resource as we moved onto their servers and learned the system as well as troubleshoot problems.
What was your primary form of communication with Xvand Technology Corp.?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The extent of personal involvement and availability of knowledgeable personnel to resolve issues quickly.
Are there any areas for improvement or something Xvand Technology Corp. could have done differently?
The only thing I can think of is a little better communication about the transition process in a non-technical manner for those of us who do not understand computer speak.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Medical Device Company
IT Managed Services
Confidential
Jan. 2000 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are constantly working on improving their infrastructure, so it's just getting better and better over the years."
Feb 3, 2023
Business Manager, Wexler Surgical, Inc
Anna Golod
Manufacturing
Houston, Texas
11-50 Employees
Online Review
Verified
Xvand Technology Corp. provides managed IT services for a medical device company. They manage the cloud, its cybersecurity, the hardware, the WiFi infrastructure, and the site's backend.
Thanks to Xvand Technology Corp.'s work, the client has been confident in the cybersecurity of their system, allowing them the flexibility to work from anywhere. Their 24/7 availability and cost-efficiency are hallmarks of their work. They are attentive, personable, and quick to resolve issues.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am Business Manager at Wexler Surgical, Inc. I have been with the company for 27 years. Wexler Surgical provides high quality medical devices for cardiac, thoracic, and vascular surgery.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Xvand Technology Corp.?
Xvand Technology Corporation has been our IT partner for more than 20 years. There have been many challenges they have helped us with throughout these years. COVID presented the biggest challenge as we were forced to move 90% of our workforce to work from home. Xvand has been integral in this transition. Thanks to their cloud services, there were no interruptions in our work.
SOLUTION
How did you select this vendor and what were the deciding factors?
Xvand provides all of the services that we need for a reasonable price.
Describe the project in detail and walk through their service package.
We are using XVand for all our managed IT services including cloud services, cyber security, desktop and laptop management, wifi infrastructure at the office, website hosting and web development.
How many resources from the vendor's team worked with you, and what were their positions?
We work mostly with helpdesk representatives who are very personable and resolve any issues quickly.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are very happy with Xvand's services. Thanks to them I can work from home or from any place in the world with internet without compromising security. They are constantly working on improving their infrastructure, so it's just getting better and better over the years.
How effective was the workflow between your team and theirs?
If there are any issues, we can reach someone at their helpdesk 24/7.
What did you find most impressive or unique about this company?
Having Xvand as our managed IT provider allowed us to achieve the same level of IT, if not higher, as a huge corporation with a dedicated IT department for a fracture of the cost while being a small company with no dedicated IT staff.
The most impressive feature is that their helpdesk reps know all or our team members by name. If I call helpdesk I just need to tell them "It's Anna from Wexler" and they know our exact setup and resolve any issue very quickly. They also personalize their approach depending per person.
Are there any areas for improvement or something they could have done differently?
I can't think of anything.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
System Optimization for Stainless & Nickel Round Bar Company
CybersecurityIT Managed Services
$1,000,000 to $9,999,999
July 2016 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"Xvand Technology Corp.'s tailor-made solutions are impressive."
Nov 8, 2024
COO, Ram Alloys
PJ Malsbary
Other Industry
Houston, Texas
51-200 Employees
Online Review
Verified
Xvand Technology Corp. has been hired by a stainless and nickel round bar company to enhance infrastructure and personnel. The team's tasks include improving security and providing consulting services.
Xvand Technology Corp. is responsive and consistently available and provides solutions tailored to the client's needs. The team maintains communication through in-person meetings, email, and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of Ram Alloys
Describe what your company does in a single sentence.
Syainless and Nickel Round Bar Distributor
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xvand Technology Corp. to accomplish?
Gain access to a better infrastructure and qualified personnel
Decrease cost of operations
Streamline our systems as we grow
SOLUTION
How did you find Xvand Technology Corp.?
Referral
Why did you select Xvand Technology Corp. over others?
Close to my geographic location
Pricing fit our budget
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Ram needed access to the latest technology, improved security, an outside perspective with experienced consultants and work with a team who could custom fit solutions to our growing business.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
XVand has always been available, responsive and solutions driven to our needs.
What was your primary form of communication with Xvand Technology Corp.?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Xvand Technology Corp.'s tailor-made solutions are impressive.
Are there any areas for improvement or something Xvand Technology Corp. could have done differently?
Not at this time
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Managed IT Services for Healthcare & Beauty Instrument Co
"From personal experience, they deliver items exceptionally promptly."
Jun 11, 2024
President, Micro Investments, Inc.
Maxim Shakirov
eCommerce
Houston, Texas
1-10 Employees
Online Review
A healthcare and beauty instrument company has hired Xvand Technology Corp. for IT services. The team has been responsible for setting up the client's IT infrastructure in addition to web and app development.
Since beginning their engagement with Xvand Technology Corp., the client has experienced no remote downtime. The team is quick to address any issues that arise, and the engagement has garnered an increase in cost savings. The vendor works quickly and has a high level of expertise.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Micro Investments, Inc.
Describe what your company does in a single sentence.
We provide our customers in healthcare and beauty industries with diamond coated and tungsten carbide cutting and abrasive instruments.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xvand Technology Corp. to accomplish?
Remote access
Information Security
IT infrastructure setup
SOLUTION
How did you find Xvand Technology Corp.?
Referral
Why did you select Xvand Technology Corp. over others?
High ratings
Close to my geographic location
Pricing fit our budget
Referred to me
How many teammates from Xvand Technology Corp. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We partner with Xvand for the third year in a row. At first, they helped us with setting up our IT infrastrucute, and remote access for our team so we can stay connected. Now they also help us with web and application development and maintaining existin gsystems functional.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We experinece no down time with our remote access, the team is always connected even when members are around the world. In additon, when something comes up, Xvand's help desk is always quick to navigate us and resolve any issues. Overall, they help us to save a considerable amount of time and money.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are avlays operational. Their help desk always responds to our inquiries. Once the ticket is assigned to the case, Xvand is staying on top of it. From personal experience, they deliver items exceptionally promptly.
What was your primary form of communication with Xvand Technology Corp.?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Speed, expertise and rubustness of the systems which they put in place.
Are there any areas for improvement or something Xvand Technology Corp. could have done differently?
From the time we work with Xvand, I haven't noticed any issues with their services.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Manufacturing Company
IT Managed Services
$10,000 to $49,999
June 2021 - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are very knowledgeable and responsive."
May 11, 2023
Executive, APP Manufacturing
Anonymous
Manufacturing
Houston, Texas
11-50 Employees
Online Review
Verified
A manufacturing company hired Xvand Technology Corp. to analyze their hardware and software needs and update their security measures. They provided help desk support and cybersecurity assessment to the client.
Xvand Technology Corp. provided the project on time and to the client's expectations. The vendor ensured excellent and prompt responsiveness through virtual meetings. Their extensive knowledge and collaborative and empathetic approach were key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at APP Manufacturing
Describe what your company does in a single sentence.
We manufacture pipe supports and structural steel.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xvand Technology Corp. to accomplish?
Virtual Desktops
IT Support
Risk Management
SOLUTION
How did you find Xvand Technology Corp.?
Referral
Why did you select Xvand Technology Corp. over others?
Pricing fits our budget
Good value for cost
Referred to me
How many teammates from Xvand Technology Corp. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Xvand is our IT provider - they analyzed our hardware and software needs, got our security up to date, and moved us to virtual desktops. They now provide ongoing help desk support, continue to assess any cyber security risks and help with any additions we need to our system or hardware.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Xvand managed the project in the Teams software, showed me deliverables and who was accountable for them and provided timelines.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the project was delivered on time and there were no last minute surprises.
What was your primary form of communication with Xvand Technology Corp.?
Virtual Meeting
What did you find most impressive or unique about this company?
I didn't even understand virtual desktops or why we needed them but me and my team can now work like we do in the office from anywhere and can even print and connect to each others computers if we need to.
Are there any areas for improvement or something Xvand Technology Corp. could have done differently?
They are very knowledgeable and responsive.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cloud Server Services for Nonprofit
IT Managed Services
$50,000 to $199,999
Jan. 2012 - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Xvand understands the needs of their clients and the importance of IT at a reasonable price."
Apr 6, 2023
Operations Director, Reach Unlimited
Kris Lusebrink
Nonprofit
Cypress, Texas
51-200 Employees
Online Review
Verified
A nonprofit hired Xvand Technology Corp. to be their cloud server provider.
Xvand Technology Corp. provided good services. The client experienced no downtime, and the team met all deadlines. Their resources were responsive. Moreover, their work resulted in more monthly on-site visits, adding value to the engagement. Their customer service was truly top-notch and valuable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Operations of Reach Unlimited
Describe what your company does in a single sentence.
Reach Unlimited is a nonprofit serving individuals with intellectual disabilities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xvand Technology Corp. to accomplish?
Quality Cloud Server Provider
SOLUTION
How did you find Xvand Technology Corp.?
Online Search
Why did you select Xvand Technology Corp. over others?
Good value for cost
What was the size of Xvand Technology Corp.’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Cloud Server Provider
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
No downtime
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deadlines met and very responsive
What was your primary form of communication with Xvand Technology Corp.?
In-Person Meeting
What did you find most impressive or unique about this company?
There is so much value added with monthly onsite customer visits.
Are there any areas for improvement or something Xvand Technology Corp. could have done differently?
As Director of Operations of a Non-Profit, I was so impressed with the customer service and support that Xvand provides; Xvand is very intentional in care for their clients. Xvand understands the needs of their clients and the importance of IT at a reasonable price. I highly recommend Xvand.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Asset & Investment Management Firm
IT Managed Services
Confidential
June 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have an incredible service and attention to detail."
Mar 30, 2023
Office Manager, Asset Management Company
Anonymous
Financial services
Houston, Texas
1-10 Employees
Online Review
Verified
Xvand Technology Corp. manages the entire IT system of a family assets and investments management company. They handle their security, data backup, and remote desktop needs.
The client is happy with Xvand Technology Corp.'s work. The team resolves issues immediately, making the client's desktop apps work properly. They even alert the client ahead of time if issues or updates occur. Overall, they've been truly professional and extremely attentive to the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Office Mgr of (a/an) Business services
Describe what your company does in a single sentence.
Management of a Private Family Assets and Investments
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xvand Technology Corp. to accomplish?
Security
Back of Data
Remote Desktop
SOLUTION
How did you find Xvand Technology Corp.?
Referral
Why did you select Xvand Technology Corp. over others?
High ratings
Close to my geographic location
Good value for cost
Referred to me
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Management of all of our IT services
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Any IT issues are solved immediately
All of our desktop appllications work with incredible easy and no issues
Security of having a person as well as team available any time there is an issue
Xvand normally alerts his before we ever even realize there are update or syncing issues. They are on top of their game always
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Extremely attentive and initial setup was the most professional we had ever had working with any IT mgt team.
What was your primary form of communication with Xvand Technology Corp.?
In-Person Meeting
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
They have an incredible service and attention to detail; Every tech is extremely knowledgeable and a pleasure to work with.
Are there any areas for improvement or something Xvand Technology Corp. could have done differently?
For our situation they have been "spot on" in every aspect... I would not recommend Xvand change a thing. They meet our small company needs perfectly..
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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