IT Managed Services
Help desk
Less than $10,000
October 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have a quick response."

Oct 23, 2023

VP of Electrical & Systems Eng, Medical Device Startup

Anonymous

Medical
Santa Clara, California
1-10 Employees
Online Review
Verified

Precision IT Consulting provided IT consulting services for a medical device startup. The team fixed the client's laptop after a crash.

Precision IT Consulting fixed the client's Laptop issues. They delivered everything on time. The client was impressed with their quick response to their needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the VP, Electrical/Systems Eng of a medical company

Describe what your company does in a single sentence.

Medical device startup

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Precision IT Consulting to accomplish?

Manage company laptops
Manage company wifi

SOLUTION

How did you find Precision IT Consulting?

Referral

Why did you select Precision IT Consulting over others?

Referred to me

How many teammates from Precision IT Consulting were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped get laptop fixed after crash

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Laptop is fixed!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes on time

What was your primary form of communication with Precision IT Consulting?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a quick response.

Are there any areas for improvement or something Precision IT Consulting could have done differently?

RATINGS

5.0

IT Managed Services IT Strategy Consulting
Hardware
+5
Confidential
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Precision IT Consulting has been very responsive."

Mar 22, 2024

Dir of Finance & Admin, Del Oro Caregiver Resource Center

Amber Henning

Non-profit
Citrus Heights, California
11-50 Employees
Online Review
Verified

A caregiving center has hired Precision IT Consulting for IT managed services. The team provides ongoing IT support and technology planning for the client's company, including hardware and software assessment.

Precision IT Consulting has improved the client's IT infrastructure, keeping it updated and documented. The team responds to tickets to address issues within a day and provides support via biweekly meetings. The client also praises the team's professional and kind staff.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Finance & Administration of Del Oro Caregiver Resource Center

Describe what your company does in a single sentence.

We provide services and support to families caring for a brain impaired adult.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Precision IT Consulting to accomplish?

As a Managed Service Provider
Help us to plan our technology

SOLUTION

How did you find Precision IT Consulting?

Referral

Why did you select Precision IT Consulting over others?

Great culture fit
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Precision IT is our trusted managed service provider. They provide ongoing IT support for our company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Precision IT reviewed our whole infrastructure and made improvements as needed. Our previous IT company did not have good records. So Precision had to review all hardware and software to ensure things were up to date and documented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Precision IT Consulting has been very responsive. When we submit tickets, the issue is usually addressed in the same day. We also receive ongoing support with bi-weekly meetings.

What was your primary form of communication with Precision IT Consulting?

Virtual Meeting

What did you find most impressive or unique about this company?

Every person that either myself or a member of team has interacted with at Precision IT has been professional and kind.

Are there any areas for improvement or something Precision IT Consulting could have done differently?

I can't think of anything.

RATINGS

5.0

"As a Managed Service Provider everything has been great."

Precision IT Consulting

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