Semtech IT Solutions | IT support and Managed IT

SemTech IT Solutions, a division of Seminole Office Solutions, specializes in providing top-tier IT services, including managed IT services, IT consulting, and cybersecurity, to small and medium-sized businesses.

Min project size
Undisclosed
Hourly rate
Undisclosed
Employees
10 - 49
Locations
Longwood, FL
Year founded
Founded 2011

Service Lines

IT Managed Services: 80%
Cybersecurity: 10%
Cloud Consulting & SI: 5%
IT Strategy Consulting: 5%

Select Focus Area

Cybersecurity focus

Breach Detection & Incident Response: 50%
Threat/Attack Simulations: 50%

IT Managed Services Focus

Disaster Recovery: 20%
Help desk: 20%
Managed Hosting Services: 20%
Network: 20%
Security: 20%

Industries

Medical: 50%
Legal: 30%
Business services: 10%
Manufacturing: 10%

Clients

Small Business (<$10M): 100%

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate Undisclosed

Rating for cost 5 /5

What Clients Have Said

SemTech IT Solutions offers competitive pricing with a client investment of around $5,000 for managed IT services. Clients appreciate the value for cost, citing timely support, effective communication, and customized solutions, which collectively enhance project efficiency and satisfaction.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 2 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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SemTech IT Solutions Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.8
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Proactive and Hardworking Team

Clients recognize the hard work and dedication of the SemTech IT Solutions team, often mentioning specific individuals who have made significant contributions.
Customized Solutions

The team is noted for their willingness to understand client-specific needs and craft tailored IT solutions rather than offering generic services.
No Notable Areas for Improvement

Across multiple reviews, clients did not identify significant areas for improvement, suggesting a consistent level of high performance and satisfaction.
Strong Communication Skills

Clients appreciate SemTech IT Solutions' effective communication through various channels, including email and phone calls, highlighting their responsiveness and clarity.
High Client Satisfaction

Clients express high levels of satisfaction with SemTech IT Solutions' work, indicating that their services have had a positive impact on business operations.

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SemTech IT Solutions Reviews

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Cybersecurity IT Managed Services
Help desk
Confidential
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm completely satisfied with SemTech IT Solutions' work."

Feb 14, 2024

Operations Manager, Winter Park Housing Authority

Amaris Hunt

Real estate
Tampa, Florida
11-50 Employees
Phone Interview
Verified

SemTech IT Solutions provides cybersecurity and managed IT services for a housing rental company. The team provides help desk support and manages the client's firewalls and hardware and software needs.

The client is satisfied with SemTech IT Solutions' work. The team resolves technical issues in a timely fashion, usually within the same day. SemTech IT Solutions delivers work on time and is responsive via email and phone calls.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.
I'm the operations manager of a housing rental company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SemTech IT Solutions?
We needed a cybersecurity and managed IT services provider.

SOLUTION

What was the scope of their involvement?

SemTech IT Solutions provides cybersecurity and managed IT services for our company. We call the team when we need technical support, and SemTech IT Solutions also works on special projects. The team manages our firewalls and is responsible for repairing and replacing our hardware equipment as needed.

SemTech IT Solutions also assists with onboarding our new hires by creating the teammate's email address and signature. The team has also purchased and installed software, providing remote services and on-site troubleshooting if necessary.

What is the team composition?

We work with Tyler (Help Desk Technician) and Nick (Director of IT) on a regular basis but don't have a designated team from SemTech IT Solutions; when we require technical assistance, the teammate available at the moment assists.

How did you come to work with SemTech IT Solutions?

Our company placed a bid for IT services providers.

What is the status of this engagement?

We started working with SemTech IT Solutions in 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
I'm completely satisfied with SemTech IT Solutions' work.

How did SemTech IT Solutions perform from a project management standpoint?

Anytime we have an issue, SemTech IT Solutions resolves it in a timely fashion. If a teammate can't jump on the phone call at the moment, they usually fix it within the same day. SemTech IT Solutions meets deadlines and communicates via email and phone calls.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to shout out Tyler and Nick.

Are there any areas they could improve?
I can't think of anything for SemTech IT Solutions to improve.

Do you have any advice for future clients of theirs?

I recommend potential clients to reach out to SemTech IT Solutions because they always have an available teammate ready to help.

RATINGS

5.0

Cybersecurity IT Managed Services
Less than $10,000
Oct. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're doing great."

Feb 1, 2024

Owner, De Liguori Law

Daniel De Liguori

Legal
Orlando, Florida
1-10 Employees
Phone Interview
Verified

A law firm has hired SemTech IT Solutions for IT managed services and cybersecurity. The team's tasks include hardware and software purchasing, workstation setup, and firewall installation.

SemTech IT Solutions' work has exceeded the client's expectations and enabled them to focus on other tasks. The team is timely, stays on budget, and communicates well via email. The client also praises the team's hardworking staff.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of De Liguori Law, a law firm.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with SemTech IT Solutions?

We needed help with IT managed services.

SOLUTION

What was the scope of their involvement?

SemTech IT Solutions provides remote and on-site IT managed services and cybersecurity solutions. I’ve started the process by letting them know what I’m looking for so they can provide me with helpful visual information about their services. The team has also handled hardware and software purchasing, workstation setup, and firewall installation, among other tasks.

Overall, whenever we have any questions or requests, we reach out to them through a service request, and someone from their team gets back to us within ten minutes.

What was the team composition?

I’ve worked with several members of SemTech IT Solutions’ team.

How did you come to work with SemTech IT Solutions?

We found them through a Google search.

How much have you invested with them?

So far, we’ve spent around $5,000 with them.

What is the status of this engagement?

We started working together in October 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SemTech IT Solutions' work has enabled us to concentrate on our own work without worrying about our IT needs, which is helpful. Overall, they've exceeded our expectations.

How did SemTech IT Solutions perform from a project management standpoint?

SemTech IT Solutions' team delivers on time and budget and communicates well with us. Regarding tools, we use email and their support ticketing system.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to congratulate their whole team because they all work hard.

What did you find most impressive about them?

SemTech IT Solutions' communication is their biggest strength.

Are there any areas they could improve?

I don't think there's anything they can improve on because they're doing great.

Do you have any advice for potential customers?

I recommend hiring them.

RATINGS

5.0

Cybersecurity IT Managed Services
Breach Detection & Incident Response
+6
Confidential
May 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

“I wouldn’t have any computing solutions without SemTech IT Solutions.”

Jan 24, 2024

Owner & CEO, Insurance Company

Anonymous

Financial services
Orlando, Florida
1-10 Employees
Phone Interview
Verified

SemTech IT Solutions provides ongoing managed IT services for an insurance company. The team provides on-site support and has purchased, installed, and maintained the client’s computer and printing systems.

The client is highly satisfied with SemTech IT Solutions’s quality work and performance. The team meets deadlines and stays on schedule. Moreover, they communicate effectively through phone calls and emails. They’re outstandingly responsive and willing to go the extra mile to craft custom solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and CEO of an insurance company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SemTech IT Solutions?

I needed help to purchase, install, and maintain all of my computer and printing systems.

SOLUTION

What was the scope of their involvement?

Initially, I called and spoke with SemTech IT Solutions. They set up a meeting, and I told them what I was doing. We got started from there.

SemTech IT Solutions primarily works on-site.

What is the team composition?

Lance (Field Engineer & Tier 3 Support) leads the project. Alfredo (Level 3 Engineer) helps him with the phones. Additionally, someone else comes with them when they install equipment.

How did you come to work with SemTech IT Solutions?

They provided similar services to my prior employer.

What is the status of this engagement?

We began working with them in May 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I wouldn’t have any computing solutions without SemTech IT Solutions. My company opened when they started; it didn’t exist before that.

How did SemTech IT Solutions perform from a project management standpoint?

They meet deadlines and stay on budget. We usually communicate through phone calls or emails, depending on the urgency of the situation. Overall, their responsiveness is good.

What did you find most impressive about them?

They’re willing to dig in and understand my business so they can craft custom solutions instead of pulling something off the shelf.

Are there any areas they could improve?

No, I’m happy with what they’re doing.

Do you have any advice for potential customers?

Be as forthright as possible about the timing that you need for your project.

RATINGS

5.0

Showing 1-3 of 3 Reviews

Locations (1)

1844 Longwood Lake Mary Rd, Suite 1050 Longwood, FL, United States 32750

6 - 9

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SemTech IT Solutions

Semtech IT Solutions | IT support and Managed IT

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

SemTech IT Solutions Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proactive and Hardworking Team

Customized Solutions

No Notable Areas for Improvement

Strong Communication Skills

High Client Satisfaction

Reviews mentioning:

SemTech IT Solutions Reviews

Cybersecurity & Managed IT Services for Housing Rental Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services & Cybersecurity for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

SemTech IT Solutions

Semtech IT Solutions | IT support and Managed IT

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

SemTech IT Solutions Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proactive and Hardworking Team

Customized Solutions

No Notable Areas for Improvement

Strong Communication Skills

High Client Satisfaction

Reviews mentioning:

SemTech IT Solutions Reviews

Cybersecurity & Managed IT Services for Housing Rental Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services & Cybersecurity for Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connections