Making IT easy
Managed Solution is a nationally-recognized Microsoft Partner of the Year and the largest, leading IT service provider in San Diego. As a Top 1% Microsoft Cloud Solution Provider, we specialize in 24/7/365 IT help desk nation-wide support, Office 365, cloud (public, private, hybrid), business intelligence and analytics, IT automation, identity management, and security and compliance.
Our process begins by designing and creating an IT journey that's tailored to your business needs. We provide a full assessment of your current IT environment and deliver the innovative solutions needed to solve your complex business challenges at every stage of the business lifecycle.
We integrate our technical skillsets and the right resources with your team to discover your challenges, diagnose the problem areas, and custom design, deliver and execute on a comprehensive technology roadmap, based on your needs, that makes you more secure, compliant, and efficient.
Optimizing your existing resources and integrating them with our team of experts, allows you to put more focus on your business objectives while we provide strategic and quality support. As a result, you will have more controlled costs, reduced turnover, and stable high-performance technology. Your success is our success, and our goal is to have technology empower your teams and help take your business to the next level.
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Portfolio
Microsoft, US SMB Champions Club, SMB Marketer of the Year, Microsoft Azure, SoCal SMB Partner Award, Azure Rainmaker
Office 365 Migration
As a Microsoft Gold Certified Partner and top Cloud Service Provider, we've migrated many businesses and thousands of users to Office 365, and we do so in 4 phases:
1. Design
2. Build
3. Test
4. Deploy
It begins with understanding the client requirements and current infrastructure, then planning and designing the implementation. Once reviewed and approved, the actual implementation occurs which includes setup and configuration of the O365 environment. Once configured, it is tested to verify the functionality and all results are captured for review. Once the testing is finalized, the environment is turned over to the client with knowledge transfers.
Azure Migration Assessment
Why use Azure Migrate? Azure Migrate helps you to:
• Assess Azure readiness
• Get size recommendations
• Estimate monthly costs
• Migrate with high confidence
High-Level Assessment
This assessment involves deploying a virtual appliance in your VMware or Hyper-V environment. and allows us to look at right-sizing workloads, CPU, RAM, and storage. In our to get an accurate “Performance-Based” assessment, this requires a 1 week minimum to get the confidence rating.
Deep Dive Assessment
This assessment includes deploying a virtual appliance in your VMware or Hyper-V environment along with installing agents on
your actual servers. This gets you everything from the high level assessment plus the visualization into the dependencies between
servers and what communications are between the servers.
Upon completion of the assessment, you’ll be able to:
• Assess Azure cloud readiness
• Get size recommendations
• Estimate monthly costs
• Migrate with high confidence
• Discover on-premises VMs & app dependencies
• Mitigate VM migration issues with built-in guidance
• Adjust & optimize cloud resources based on utilization
• Get tool recommendations to use for migration
• View dependencies to group VMs effectively for migration
Windows AutoPilot
Our certified engineers will get you up and running on Windows AutoPilot & Intune Proof of Concept. Here’s how:
• Set up & configuration of up to 15 devices
• Configuration of Windows 10 Intune Enrollment
• Configuration of Windows 10 Hybrid Azure AD Join
• Configuration of Windows 10 Autopilot Hybrid Azure AD Join
• Test & optimize on all the above
• Deploy up to 15 devices for Proof of Concept
Introduction to Managed Solution
Learn about what Managed Solution's services entail.
From Google Apps to Office 365 (Santa Margarita Ford)
When Santa Margarita started to grow rapidly, they had a variety of challenges. They needed a reliable and secure email, be able to schedule internal meetings, video and audio conferencing, an online collaboration hub for all employees to access. Learn about their successful migration from Google Apps to Office 365.
Wardell Builders Testimonial
As Wardell Builders' preferred technology partner, Managed Solution supports them in the servers, workstations and more. We've provided help desk support and a variety of solutions to support their business growth, no matter where they are or what device they are using.
Reviews
the project
Server Host Refresh & Desktop Support for Manufacturing Firm
“I also appreciate that they treat you like their only customer, even when they have other clients.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the IT manager of a company that manufactures gloves and other custom moldable parts. We create some interesting niche-market items.
What challenge were you trying to address with Managed Solution?
I’m the sole IT manager of a multimillion-dollar business. I was managing various software platforms, custom applications, and hardware systems. We needed to keep us running 24/7 but doing it alone was becoming more and more difficult.
What was the scope of their involvement?
I approached Managed Solution for a complete server host refresh. I told them what server I wanted and some general requirements. They then went into planning and hardware acquisition, which was followed by a pre-configuration setup where they got the Hyper-V cluster hosts running.
Working both remotely and onsite, they poured over our data and converted everything from ESXI to Hyper-V. They prioritized minimizing downtime as much as possible.
What is the team composition?
I worked with around 6 different people at different points in the project. The team consisted of an account manager, project manager, and technicians.
How did you come to work with Managed Solution?
I also work as a professor at a university, where I heard some students saying that they were a good IT management company. I did some research and liked what they had to say. I chose them because they’re a Dell partner that has a no-nonsense attitude. I also liked that they were local to us; we didn’t want to risk an out-of-state provider in case we had an emergency requiring onsite support.
How much have you invested with them?
We spent somewhere around $64,000.
What is the status of this engagement?
We began the engagement in early February 2020 and wrapped up by the end of March, before the pandemic kicked in. It was a 60-day project.
What evidence can you share that demonstrates the impact of the engagement?
I’d like to hold off on much of my feedback since I’m currently working on another project with them. That being said, the fact that I hired them again is indicative of their quality performance; they’ve done a great job so far. They were able to get us live in three weeks, which was fantastic.
I also appreciate that they treat you like their only customer, even when they have other clients. I always enjoy my phone calls with them.
How did Managed Solution perform from a project management standpoint?
They nailed that without a question. They were extremely responsive and timely in their execution. We were facing a strict deadline due to external circumstances, but they were able to meet it without a problem. We held weekly meetings.
What did you find most impressive about them?
They’re fantastic at general IT knowledge. Fortunately, the company lets their employees specialize so their employees are experts in different fields.
Are there any areas they could improve?
They could improve their knowledge bases for their customers. So far, I’ve seen that what they’ve built isn’t really concise. Having said that, I’m anticipating their work to evolve over the years. We’ll have to see.
Do you have any advice for potential customers?
It’s important to figure out what kind of IT model your company needs.
the project
IT Services for Accounts Receivable Management Company
"They were always prompt on finding a solution and implementing it."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Chief Operating officer of an Accounts Receivable Management company headquartered in McKinney, TX. Our company has about 12 employees and we’ve been in business since 1992.
For what projects/services did your company hire Managed Solution?
Our company utilized Managed Solutions managed IT services. They managed one physical server and three virtual machines along with our domain and office 365.
What were your goals for this project?
We wanted to see our servers and machines stay secure and in good health enabling our business to run smooth without interruption.
How did you select Managed Solution?
Managed solution was a referral from a client.
Describe the project in detail.
Managed IT Services on a monthly basis.
What was the team composition?
Project manager with phone support.
Can you share any outcomes from the project that demonstrate progress or success?
All tickets were processed timely, all systems ran smoothly without interruption.
How effective was the workflow between your team and theirs?
Working with the team at Managed Solution was always a pleasure. Their project leads and support team are all very friendly and easy to work with.
What did you find most impressive about this company?
Everyone's willingness to always help, even if they didn't know immediately what the best solution to a problem was. They were always prompt on finding a solution and implementing it.
Are there any areas for improvement?
Ticket response time could be improved slightly when things were considered an emergency.
Despite facing a tight deadline, Managed Solution was able to meet the project requirements in a timely manner. Thanks to their demonstrated skills, they secured an ongoing engagement with the client, who now leverages them for Desktop support. They’re responsive and take a no-nonsense approach.