Software Solutions to Transform your Business
BUILD A TEAM FROM OUR POOL OF EXPERTS OR HIRE THE ROLES YOU NEED TO AUGMENT YOUR IN-HOUSE TALENT
Offices worldwide — Western and Eastern Europe, the US, Australia
Over 1500 experienced and qualified IT professionals are ready to start within 10 business days. You control the hiring process, reviewing CVs and trialing professionals, and there’s a 6-month warranty on all our code. Since 2007, Andersen’s staff have delivered over 823 successful projects.
Andersen’s Developers, Business Analysts, Designers, Project Managers, and other development professionals will deliver your project end-to-end, on time and in budget. Alternatively, we can step into key roles to augment your existing team.
Along with high-quality software development, the company offers a wide range of testing services, including manual and automation testing for mobile, web, and desktop applications, QA audit and consultancy, Test Management, and Performance Testing. Andersen’s QA team consists of ISTQB-certified experts with extensive experience in software testing who can either participate in the development process of your software or provide QA as a separate service.
Andersen has delivered projects in:
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Finance
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Healthcare
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eCommerce
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IoT
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Media and Entertainment
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Big Data
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Machine Learning
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Deep Learning
Professionals available:
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Mobile developers
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Web developers — front-end and back-end
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QA Engineers — manual and automated testing
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Project Managers
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UI/UX Designers
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Business Analysts
We utilize a variety of popular and reliable technologies:
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Front-end (JavaScript, React.js, Angular, Vue.js)
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Back-end (Java, C++, .Net, PHP, Ruby, NodeJS, Python)
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Frameworks (Zend, Symfony, Yii, Ruby on Rails, Django, ASP .NET MVC)
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Mobile (Swift, React Native, Ionic, Xamarin)

headquarters
other locations
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23 Vladimirsky Avenue, off. 801, Renaissance Hall Business centerSt.Petersburg, SPE 191002Russia
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Tour Maine Montparnasse, 53 ème étage, bureau 5307 bis. 33 Avenue du MaineParis, A75 75015France
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Focus
Portfolio
GlobePayroll, Samsung, Marvel, Media Markt, IHS Markit, BNP Paribas, TUI, FTI, Johnson & Johnson, Parabellum, Siemens and more

IT solutions for Mercedes-Benz Cafe
About company
Mercedes-Benz is a German vehicle brand known worldwide for its luxury vehicles. In 2018, Mercedes-Benz was the largest seller of premium vehicles in the world, having sold 2.31 million passenger cars.
Challenge
As the government of Moscow took a decision to remove all the car dealer’s showrooms from the city center, the company needed another way to maintain its brand presence in Moscow, where its potential customers concentrated most. The possible solution to the problem became the concept of Mercedes Me Café.
Solutions
- implementation of the concept in the form of an isolated software for Windows OS, with its own browser, social networks, email clients;
- introduction of the possibility to order meals and drinks, pay bills, interact with the multimedia marketing materials;
- development and integration of the AI-based system that suggests a user the most suitable car based on their appearance identification: age, sex, clothing style and color, hair color, mood, etc.;
- introduction of the possibility to play games, branded in the Mercedes-Benz style, on the touchscreens;
- implementation of other beautiful and interesting interactive elements that draw the visitors’ attention to the brand.
Results
- almost 25% of the cafe visitors signed up for a test-drive of a Mercedes car suggested by AI;
- Mercedes Me Café in Moscow has become an effective instrument of attracting new clients, which led to the appearance of similar Cafés in Hamburg and Beijing;
- within the first six months, the number of Café visitors reached 70,000;
- the number of sold cars has grown by 6,000 per year.

Software for auto monitoring over legislation changes (BNP Paribas)
About company
An international banking group, the world's 8th largest bank by total assets, which currently operates in 77 countries.
Challenge
The customer needed a solution for legislation changes monitoring, which should be universal and user-configurable to be equally successful in countries with different legislation, mindsets, and living standards.
Solutions
- an application with AI and ML components, which is able to process all incoming documents at a fast speed;
- an ETL module to instantly load provisions to the system, and the implemented algorithms automatically recognize useful information.
- a special computational platform in order to calculate and monitor dependencies, risks, etc.;
- electronic document flow, business-processes modeling and managing of them, management and synchronization of data.
Results
- toxic assets share is decreased by 7.3%;
- ROI of the project is estimated at 124%;
- the application is able to process a document of 500 pages within 2 minutes, while a person would spend no less than a week.

Management and search for standards platform (IHS Markit)
About company
A global leader in information, analytics, and solutions for the major industries and markets that drive economies worldwide.
Challenge
One of the problems many engineering companies face is electronic components management: obsolescence, counterfeit products, and the risks of violating environmental laws continue to grow, which causes losses in profits. Another challenge is information search, as engineers waste up to 40% of their time searching for information.
Solutions
- a database of over 500 million elements, which is regularly checked and supplemented;
- a platform that provides a single point of access to the most important information - the system includes an extensive library of more than 135 million documents;
- software is equipped with multi-language understanding, text understanding methods, context-sensitive help.
Results
- the platform has been implemented to more than 10,000 key customers in over 50 countries;
- the platform for searching and managing standards allows companies to reduce costs and the amount of time that engineers usually spend on research and design by 30%;
- in some companies, productivity increased from 30 minutes to 2 hours per day per one engineer, which is 600,000 US dollars annually in the form of savings per 40 engineers.

Software for self-service terminals and a recruitment portal (Media Markt)
About company
A European chain of stores selling electronic appliances with a total area of 8,000 square meters in 750 locations across the continent.
Challenge
The company needed technical solutions to solve the following challenges: aggregation of the product and stock-level data from each location, gathering of customer feedback to improve the loyalty program, streamline of the recruitment process, and refresh of the software for self-service-terminals.
Solutions
- software that aggregates information of product and stock in all the company’s retail outlets for the online-store in real time;
- system of surveys and questionnaires, data from these surveys is combined with purchase history and search requests to create a more personalized experience;
- store content filling system, a coupon system, a dynamic website menu for ease of use;
- support of a so-called abandoned basket: if there are goods in a virtual basket and no activity, a user receives a notification about their incomplete purchase;
- software for self-service terminals with a user-friendly interface and a lesser amount of steps needed to make a purchase;
- online recruitment portal, where job-seekers can easily apply to current vacancies.
Results
- the integration of real-time stock availability into the online store increased online sales by 14% within the first 6 months;
- 20% of customers opt to use the refreshed self-service terminals, thus reducing the burden on in-store staff;
- take-up of the new and improved loyalty program increased by 17% within the first 3 months, and the questionnaires continue to generate actionable feedback;
- the new recruitment portal increased the number of applicants for each role by 40% and helped to create a database of potential candidates for future vacancies.

Software for HR management and payroll accounting (GlobePayroll)
About company
The company is engaged in producing solutions for automating labor-intensive payroll accounting and HR-management processes.
Challenge
International companies face difficulties in personnel management and payroll accounting in accordance with the regulations of each particular country, spending a lot of money on various software and corresponding specialists.
Solutions
- a single software solution consists of several interconnected modules, besides, we created a mobile app where the most commonly used functionality is available;
- HR-module with well-structured information about employees, different documents and notification templates, with a possibility of monitoring KPIs;
- payroll accounting and data analyzing module that allows changing parameters for the payroll, monitor the amount of social contributions paid from salaries, view the dynamics of payments, assign additional payment or exclude a day from the payment in just one click.
Results
- after 6 months from release project ROI is above 130%;
- payroll accounting speed optimized and it’s 64% faster now;
- the cost for the accounting department and HR-specialists is reduced by 20%;
- the solution can support 20,000 users at a time and perform up to 1,000 accounts per minute.

Car rental application (OurCNC)
About company
A European company with a simple but innovative approach to car rental.
Challenge
The task was to build a car rental system capable of all the functionality common for other such systems with two conditions: the system should be keyless and highly intuitive.
Solutions
- a car rental platform consisting of a web admin part and a cross-platform mobile application that allows clients to rent a car for a certain time, book a car in advance, choose a car by several parameters such as class, cost, size, fuel, location, etc.;
- the use is simple: a user installs the application, registers, adds their ID and driving license information, finds the closest location to pick up a suitable car. Once the car is chosen the user receives a key-password which allows them to open the vehicle via Bluetooth;
- the application will help the user to find the closest and therefore most convenient place to park the car after finishing the trip. Payment is processed post factum.
Results
- the system positively stands out from the huge amount of similar products;
- the possibility to choose a car by class, cost, size, fuel, location, etc. increased the number of clients;
- the implemented car door lock system provided additional protection from the car thefts.

IT Improvements for travel services
About company
The FTI Group is a German travel group. The parent company FTI Touristik GmbH, based in Munich, operates and has around 90 subsidiaries worldwide. The group employs 12,000 staff worldwide and is the fourth largest tour operator in Europe.
Challenge
Improvement and optimization of the language school website, voucher implementation, redevelopment of the official website modules, and development of a cross-platform mobile application for more convenient usage.
Solutions
On the backend, most of the development was on TYPO3, which is a well-known German CMS. Frontend was Vue.js and Node.js. A lot was done using PHP. Also, we provided some design services like UI/UX specialists.
Results
Andersen has delivered four subprojects to the customer, and all of them have already produced positive results. Leading to an increase in customer loyalty and 16% of new clients. The work on the language and the main website’s performances has significantly increased the traffic. Switching to a new email provider resulted in significant cost savings. The new mobile application and voucher implementation ensured the convenience of the company’s services.

EHR system for clinics
About company
A software solution provider that helps to improve patient care at various healthcare facilities through their EHR product suite.
Challenge
The customer’s company was interested in making improvements to its electronic health record system for clinics - a web-based version of their existing EHR-system, an electronic medication administration record system to minimize the risk of prescribing conflicting drugs or treatments, and an electronic document management system.
Solutions
- a web-based version of the existing EHR-system that contain a patient’s medical history, diagnoses, medications, treatment plans, immunization dates, and test results;
- an electronic medication administration record (eMAR) system to minimize the risk of prescribing conflicting drugs or treatments and created an electronic document management system (DMS) for organizing and storing different kinds of medical documents.
Results
- the solution optimized the work of the staff and significantly increased their KPI (+49%);
- with the help of the integrated systems, the customer’s company managed to increase the quality of its medical services, which resulted in an increase in customer loyalty and attraction of new clients (+14%)

Refactoring, optimization and UI/UX Design for Interactive TV
About company
Interactive TV is a leading Russian telecommunications network that provides streaming access to over 100 channels via mobile applications for Android and iOS. The apps also offer time-shifting, watching videos offline, as well as using utilized adaptive bitrate technology for the highest quality video streams possible through a user’s connection.
Challenge
The customer’s subscribers complained they were slow to load and would quickly drain their smartphone batteries. Therefore, the upgrade the apps and a solution to reduce hardware load without limiting the functionality was needed. All these tasks were important to solve within the shortest terms.
Solutions
- optimization of requests in the existing codebase and development of a new database manager so that data are downloaded and filtered more efficiently;
- improvement of the apps performance and stability by upgrading an outdated API and adding advanced error processing techniques;
- improvement of the user interface by carefully balancing the needs of corporate brands, mobile platforms, and content within the size limitations of a smartphone display.
Results
- the work on the products was finished three weeks ahead of schedule and 6% under budget;
- the new apps load 90% faster, require 57% less energy, and ran significantly more smoothly than the previous versions;
- more than 100,000 subscribers downloaded the apps in the first twelve months leaving positive reviews on the App Store and Google Play.
Reviews
the project
SaaS Application for Compliance Company
"They were all together on different tasks, but at the same time involved in the same whole project."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the Director of IT developpments in a company that provide professionnal applications to entities who wants to be compliant with any kind of regulation / law / standard, in the easiest possible way.
For what projects/services did your company hire Andersen, and what were your goals?
Our application keeps growing with new game changing feature, and we were in a need of more skilled developpers to complete our challenging roadmap in time.
How did you select Andersen and what were the deciding factors?
AndersenLab was already compliant with all our security needs. They provided intersting profiles of developpers.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
After a few period of onboarding and learning our profession, every develpper was assigned to a new project to achieve. They were all together on different tasks, but at the same time involved in the same whole project. They were also involved in our discussions about internal improvements.
How many people from the vendor's team worked with you, and what were their positions?
We hired 4 developpers to help us in our project.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Each developper was quickly able to work on real stuff. that was the goal and we did achieve project in time thanks to them ! Besides, they were always suggesting improvements on many topics, such as source code organization, processes, techs we could use and so. Really proactive mens !
Describe their project management style, including communication tools and timelines.
The contract occured during the COVID 19. Therefore everyone was working from home. But we are using MS Teams as a central tool, which gives us the feeling to have everyone next to us all the time. Management didn't really change because of that.
What did you find most impressive or unique about this company?
The hability to provide helpful feedback report. That was really helpful, pointing out issues that were hurting but true !
Are there any areas for improvement or something they could have done differently?
One of our developper was a bit less english skilled as we thought, but we dealled with it correctly.
the project
Mobile App Dev for Banking
"They are a professional team with a positive attitude and they are friendly."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
PASHA BANK ASC AGILE COACH
For what projects/services did your company hire Andersen?
We hired Andersen for a P2P project. This is a mobile application that allows you to get a free digital card with a mobile phone number without going to the bank. Transfer money without commission between P2P clients and so on
What were your goals for this project?
Changing people's daily payment habits
How did you select Andersen?
We have been looking for a company that meets our expectations for a long time. The best by our standards turned out to be Andersen. Their experience with Tinkoff was one of the important reviews.
Describe the project in detail.
Kvik – convenient, profitable payments and money transfers with a digital card. Benefits of the Kvik mobile app:
- Get a free digital card immediately without going to the bank;
- Make commission-free money transfers to other KVIK users;
- Top up the balance of digital card with cash or cashless operations but without commission;
- Make purchases on all domestic websites;
- Make secure purchases on favorite websites abroad with profitable exchange rate;
- Transparent tariffs;
- Easy to use.
What was the team composition?
The team consisted of 9 people. Product owner, designer, backend developers and frontend developers. 2 developers were employees of the Andersen company. Also, the team was assisted by experts developers, Agile Coach and an Andersen company manager
Can you share any outcomes from the project that demonstrate progress or success?
At the moment we are at the MVP stage, but the forecasts are very good.
How effective was the workflow between your team and theirs?
I would like to note the high professionalism (Kirill) in the process of fulfilling the assigned tasks, which is supported by significant experience, the desire to achieve results and develop.
Throughout his work in our company, he proved himself as a responsible employee and a good friend for colleagues. I would also like to note the manager of the company Andersen (Yauheniya Hrazhul , for us just Jenya))) We express our heartfelt gratitude for the sensitive attitude to the team, for high professionalism and understanding! We had great pleasure in working with this person.
Jenya is a very sympathetic, patient, caring employee who knows her job, and most importantly, helps to resolve issues quickly!
What did you find most impressive about this company?
They are a professional team with a positive attitude and they are friendly.
Are there any areas for improvement?
The work was carried out in full within the pre-agreed terms, as well as in full compliance with the terms of the contract. In the course of fulfilling its obligations, the company (Andersen) promptly and professionally coped with the tasks, taking into account our wishes as a customer as much as possible. We hope for mutually beneficial and fruitful cooperation in the future.
the project
App Dev for Russian Financial Institution
“Andersen is giving us the ability to take on unexpected challenges and non-standard development features.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of the internal treasury department. We’re the third-largest bank in Russia in terms of revenue.
What challenge were you trying to address with Andersen?
We needed to develop an app.
What was the scope of their involvement?
Andersen is developing a non-standard, complex application for us.
What is the team composition?
Their team consists of a project manager or scrum master, a business analyst, and front- and backend developers. There are 12–13 team members in total now, and we’re planning to expand the team in the coming months, bringing it to 15–20. We communicate with almost all of them, but most of our communication is with the business analyst and scrum master.
How did you come to work with Andersen?
The head of our group knew Andersen’s founder and had had experience with them around 10 years ago. We had a test run and liked the work that they did, so we engaged Andersen on a larger scale.
How much have you invested with them?
The cost so far is around $800,000.
What is the status of this engagement?
We started working with Andersen in June 2018, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We’re very happy with where Andersen is going, and we’re continuing our activities together.
How did Andersen perform from a project management standpoint?
We’re happy with their communication and transparency. The team was custom-tailored for us, and we had the chance to meet each member beforehand. We got a team of professionals that suit us the most.
We’re running an agile project, and priorities may change at a moment’s notice. Andersen is ready to provide us with their support and take on tasks that we’ve never discussed before. Their estimates are very precise for the most part, and we haven’t had problems, such as misguiding our top management on feature readiness.
We’d been using Skype for some time, and we’ve moved our activities to Discord recently. It makes it a bit easier to structure our communications, and it has automated features like bots. We’ve been managing the project in two stages, with Trello for soft task management. As the customer, we can add weakly-structured descriptions as tasks, and the business analyst and QA engineers on the Andersen side will take the input and add the task to Jira. We’re also using Confluence to add more detailed descriptions to the tasks.
What did you find most impressive about them?
Andersen is giving us the ability to take on unexpected challenges and non-standard development features. They’ve given us the opportunity to educate ourselves and our developers, and to grow together as professionals.
Are there any areas they could improve?
We’ve encountered some minor hitches, but nothing serious comes to mind, and almost everything was solved immediately. There’s nothing I could mention as being bad or that I don’t like.
Do you have any advice for future clients of theirs?
The main thing is to attach yourselves to the project and communicate with the team. They should be given some context on what it is they’re developing, so that each developer will know what parts their colleagues are working on.
This is general advice, but it’s been helping us a lot. We talk very frequently to our scrum master, and that really helps. The developers aren’t just coding and adding features in a vacuum; they think solution-wide and maybe even create unexpected positive outputs.
the project
Development for Cloud Solutions Company
"Andersen is always open to new challenges, always ready to help and provide a very high level of service."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I’m VP of Products at G-Core Labs - a company which provides powerful edge and cloud solutions for media business and the entertainment industry.
For what projects/services did your company hire Andersen, and what were your goals?
The main goals for Andersen developers are connected with the development and support of several systems, logs collection & delivery, DNS, billing statistics & advanced analytic etc.
How did you select Andersen and what were the deciding factors?
We were looking for a reliable partner with extensive experience, high professional level and excellent reputation. Andersen met all these criteria.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Main issues of the development team are working with architecture, features development, bug fixes, ci/cd pipelines etc.
How many people from the vendor's team worked with you, and what were their positions?
Two Go developers provided by Andersen work now in our team. We are planning to increase the number of Andersen developers on our projects.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Cooperating with Andersen, we fixed our previous problems and now we are successfully moving towards achieving our business goals.
Describe their project management style, including communication tools and timelines.
Andersen managers are available for all us 24/7. They provide us with all necessary information, weekly and monthly reports. Andersen management pays special attention to the quality of work performed and feedback from our side.
What did you find most impressive or unique about this company?
Andersen is always open to new challenges, always ready to help and provide a very high level of service.
Are there any areas for improvement or something they could have done differently?
We are completely satisfied with the level of services provided by Andersen.
the project
Software Dev for Training Provider for Unemployed
“They know about our business and ask questions so that they can provide the right solutions.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a project manager at a company that provides training for unemployed people.
What challenge were you trying to address with Andersen?
Although we have an internal development team, we hired Andersen to support us as we built out a software product.
What was the scope of their involvement?
Andersen provides resources to help develop our ERP app. So far, they’ve developed architecture guidelines for next-generation software so that our app will be stable in the upcoming years. Other responsibilities include developing, roll-out, and analysis support.
What is the team composition?
They have a team of six that consists of a Scrum master and five developers. I mostly interact with the Scrum master and the tech lead of the development team.
How did you come to work with Andersen?
My department lead and our advisory board did the market analysis and selected Andersen. I’m not sure about the details beyond that.
How much have you invested with them?
It’s about €30,000 (approximately $36,400 USD) a month.
What is the status of this engagement?
We’ve been working with them since September 2019.
What evidence can you share that demonstrates the impact of the engagement?
In general, they’ve provided good service, and the collaboration is of high quality. We communicate in English, which isn’t my nor their first language, so I’m happy to report that there are only minor misunderstandings. Despite the time zone differences, they’re nearly always reachable and reply to our requests.
The team itself consists of professionals with different seniority. That wasn’t the case in the beginning, so we’ve had to sort out previous individuals to meet our needs. Now, it’s a stable group. There’s still some room to improve around using Scrum for our project, but we’re not sure if that should be something on our end.
How did Andersen perform from a project management standpoint?
We mainly use Slack to communicate, following a Scrum approach. Each day, there’s a morning scrum, and then there’s a retrospective planning review after every two weeks as well as refinement meetings. If something comes up, we can have on-demand meetings, too.
What did you find most impressive about them?
They’ve maintained a good mood throughout the project. Even though we only use Slack and a webcam to communicate, they keep a cool demeanor and do their best to build mutual understanding. From our side, we know what they need to do their services. And, on their side, they know about our business and ask questions so that they can provide the right solutions.
Are there any areas they could improve?
No, there’s nothing that I can name at the moment.
Do you have any advice for potential customers?
My main advice would be to set up a stable working environment so that you can communicate. That means creating a delivery chain that allows for an exchange of tasks, collaboration, and final delivery/review.
the project
Platform Design & Dev for Holistic Health Marketplace
“As long as they know what I want, they’re more than capable of delivering it over and above the standard.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of Holistify. We’re building an online marketplace for practitioners of holistic therapy to enable appointment booking and offer information about the services offered.
What challenge were you trying to address with Andersen?
Andersen is developing our platform.
What was the scope of their involvement?
Andersen created user journeys, functional requirements, and mockups based on my specifications. We moved into the development phase from there, which we’re currently in.
They recommended all of the technologies that are being put in place. We’re using Stripe as a payment provider, and the rest of the platform is custom-built.
What is the team composition?
To start with, I had a sales contact who helped me through the quoting and estimating period. He fully onboarded us, and he continues to check in with me.
Then, I worked with a project manager, a business analyst, and a UX designer. I currently have a project manager, a solution architect, three backend and three frontend developers, and two QA testers.
How did you come to work with Andersen?
I was initially looking for white label, off-the-shelf marketplace solutions like Arcadier, and Andersen was recommended as a development partner for that platform. I found a few companies, and I chose Andersen because they had a good understanding of the high-level requirements and could provide me with advice and guidance on what we were trying to do. Because they really understood what I was doing, they could also provide a reliable quote.
I took three development companies through a more detailed review, where I gave them some granular business requirements. Andersen was by far the best in asking clarifying questions, and they had a detailed and transparent pricing model. Where they found things that might not have been best practice or correct, they told me about it and gave me recommendations. They just became the natural leader in my procurement journey.
Their sales contact checked in with me and made sure I was comfortable before we went into a contractual agreement. Their whole approach of quoting for new business was spot on.
How much have you invested with them?
By the time we finish, the cost will be around $150,000.
What is the status of this engagement?
I started contacting people in early-March 2020, and I signed the contract with Andersen in April. The design phase ran until late-May, and they gave me a detailed development quote on the back of the design. The project is expected to finish in February 2021.
What evidence can you share that demonstrates the impact of the engagement?
I measure the success in terms of inclusion of scope, or making sure that everything I ask for is there. We’re on a fixed-price agreement, so cost doesn’t come into it, but I’m measuring their adherence to the time scale. I’m also measuring the quality of work and their ability to collaborate with me. Once I have a live platform, I’ll measure various user test cases.
How did Andersen perform from a project management standpoint?
We’re working in agile with sprint cycles, and they’ve been very efficient. We predominantly use Jira for planning, scoping out each release, and reporting. We have fortnightly sessions after a sprint closes to review the good and bad parts and to scope out the next sprint.
I felt they were lacking on the project management side during the design phase. They were great at taking my business requirements, but not as good at translating them into functional designs. We had a bit of an issue there in that I didn’t have full transparency on how they were completing the functional designs. I raise that concern with them, and they put some actions in place to make sure it didn’t happen again.
What did you find most impressive about them?
I’ve always told them that this is a two-way engagement: if there’s ever something that they can recommend or propose to me, I’m happy to take it onboard. If we maintain two-way communication and both work toward a vision, it’ll make for a successful partnership.
Andersen has really embraced that, and they’ve been leaders in communication. It’s made the experience go easily, even when I had the small issue with control during the design phase.
Are there any areas they could improve?
Everything ran smoothly after we went into the development phase. They were ahead of schedule, and they made internal quality checks on how the project was being delivered, along with the usual code testing. I’m incredibly happy with the development phase, but I would’ve liked to see the same rigor during the design phase.
Do you have any advice for future clients of theirs?
I advise treating them like a partner. I’ve been open and direct in my communication, whether it was good feedback, constructive criticism, or a request. As long as they know what I want, they’re more than capable of delivering it over and above the standard.
the project
Mobile App Dev for Project Management Company
"The level of planning in the organization is excellent."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Project PRACTICA Group has been working in the project management market for over 25 years and is a leading team of professionals in the field of project management. It was formed as a result of the merger of companies specializing in various areas of project management. I am a project manager at the company.
For what projects/services did your company hire Andersen?
Implementation of a mobile application with functionalities similar to our product.
What were your goals for this project?
We had a set of FTs that needed to be implemented in the application.
How did you select Andersen?
We consulted with partner companies, studied the market. They were chosen because the cost and qualification of the staff met the requirements.
Describe the project in detail.
Based on the FT, the analyst formed the tasks in Jira and assigned them to the developer. The tasks were related only to the system's functionality, not to the business part. Skype statuses were performed based on the work results. Tasks concerned the application design, page and chart formation, as well as the application structure and API.
What was the team composition?
On the part of the client (us) PM, the analyst and architect. On the part of the Executor (Andersen): RM architect, developer.
Can you share any outcomes from the project that demonstrate progress or success?
This mobile application is a significant factor that affects the purchase of our product by customers. Since we did not have our own resources for product development, we could not compete on the market with similar products.
How effective was the workflow between your team and theirs?
Project management was organized efficiently. Regular status meetings allowed to promptly solve a number of problems at the start of the project. Advice: Create clear product requirements for the team to work effectively.
What did you find most impressive about this company?
Willingness to solve problems quickly and allocate resources. Initially, the project terms were reduced, but Andersen found additional resources and allocated them to us for another two months. The level of planning in the organization is excellent.
Are there any areas for improvement?
Everything was great.
the project
ERP System for Events Management Company
"Their transparency and speed of providing high-qualified resources impressed us the most."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
System Analyst, Product Owner at Management Events. Management events is an international business matchmaking service that covers over 15 markets in Europe and Asia.
For what projects/services did your company hire Andersen, and what were your goals?
Development of an inhouse designed custom ERP system for events business, a web application for our customers to manage their participation in our events including meeting booking, a web application for our staff for being in contact with the delegates in our events, a web application for our Sales to be in contact with our customers and a common API throughout the projects. Andersen team helped with realization of 5-6 main features, QA & AQA increased coverage, etc.
How did you select Andersen and what were the deciding factors?
Through the commercial proposal with the best conditions.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Qualified resources using best practices (Development, QA and AQA Engineers), Reporting. Andersen team helped with realization of 5-6 main features, QA & AQA increased coverage, etc.
How many people from the vendor's team worked with you, and what were their positions?
During more than 4 years of cooperation with Andresen the team was changing from 2 to 16 people. As the tech stack we had PHP, Yii, Angular mainly, also we had QA team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Satisfied users, users growth, App tech update for actual stack, etc.
Describe their project management style, including communication tools and timelines.
The management was mainly on Management Event's side, however I can say that during the times when we had a PM from Andersen it was effective.
What did you find most impressive or unique about this company?
The transparency and speed of providing high-qualified resources.
Are there any areas for improvement or something they could have done differently?
Nothing stands out.
the project
Frontend MVP for AI Business Planning Solution
“Usually, the changes were implemented the same day or the next day.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO for a startup in business planning. We use AI and advanced analytics to help businesses plan better.
What challenge were you trying to address with Andersen?
I was in touch with Andersen for the frontend development of our MVP.
What was the scope of their involvement?
They did some high-level planning of the resources needed and provided an estimation of the cost of the project. They helped design, frontend development, and did some testing. Throughout development, they used HTML 5.
What is the team composition?
We worked with one designer, one full-time frontend developer, tester, and project manager. Occasionally, they had support from DevOps.
How did you come to work with Andersen?
We found them on Clutch. I read their reviews online and did a vendor briefing. We reviewed ten different vendors for our solution. After providing our project detailers and receiving their estimations, we chose Andersen because the price was competitive. They also were proficient and offered great services. Overall, it was a great deal.
How much have you invested with them?
We paid €15,000 (approximately $18,000 USD).
What is the status of this engagement?
The project lasted from May–June 2020.
What evidence can you share that demonstrates the impact of the engagement?
It was state of the art. The cooperation was very flexible and they were open to changes. When we asked from changes, we had several rounds with the designer. They were very fast incorporating those changes into the concept as well. Usually, the changes were implemented the same day or the next day.
During development, we had a great frontend developer who was very proactive and proposed multiple approaches to make sure we found the right fit.
How did Andersen perform from a project management standpoint?
There was one project manager who was in charge of communication. We had daily standups, bi-weekly sprint reviews and sprint planning sessions. We were integrated into their Jira board, on which they tracked all the tasks there. We also worked closely with their development team because our CTO was watching over the development process.
What did you find most impressive about them?
In their reviews, they were very honest about what worked and what didn’t work. They were clearly eager to improve the product and determine a better way to do things.
Are there any areas they could improve?
We had one hiccup in which a developer asked for a more detailed description, we were charged additional fees. However, we’ve talked it over with them and those fees were removed.
Do you have any advice for potential customers?
It was quite easy for us because we are also in SaaS. We had a ready plan and clear description of what we wanted, which resulted in a very smooth process.
the project
Customer Portal Dev for App Building Business
"Andersen has provided good quality service."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of Choicely.
What challenge were you trying to address with Andersen?
We hired them to do development work.
What was the scope of their involvement?
Andersen has been helping us build an administration portal for our customers, which is an extension of our current platform. The team is using React and JavaScript, as well as basic HTML and CSS.
What is the team composition?
I work with a web developer, and I interact with Andersen’s management team occasionally.
How did you come to work with Andersen?
They were recommended to us.
How much have you invested with them?
We spend about $5,000 per month, so we’ve spent $120,000 in total.
What is the status of this engagement?
We began working with them in the middle of 2018, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Andersen has provided good quality service.
How did Andersen perform from a project management standpoint?
I’ve been pleasantly surprised by how easy it is to communicate what I need to the developer. We communicate via Slack, and we also use Google Docs.
What did you find most impressive about them?
I get what I ask for and I’m in control of the process. I manage the project, and I prefer this direct approach to the process because is it’s easy to manage. The team has also been good at listening to my needs and meeting them.
Are there any areas they could improve?
No, I have no criticism.
Do you have any advice for potential customers?
Andersen is worth a try. As with any software service, it’s about the customer’s ability to do the work that’s required to complete the project.
Andersen was able to set-up and quickly work for the client. The team is always suggesting improvements on topics, source code organization, process, and tech to use. They utilize MS Teams to help in project management for teammates who are working from home.