Andersen

the city center, the company needed another way to maintain its brand presence in Moscow, where its potential customers concentrated most. The possible solution to the problem became the concept of Mercedes Me Café.

 

Solutions

• implementation of the concept in the form of an isolated software for Windows OS, with its own browser, social networks, email clients;
• introduction of the possibility to order meals and drinks, pay bills, interact with the multimedia marketing materials;
• development and integration of the AI-based system that suggests a user the most suitable car based on their appearance identification: age, sex, clothing style and color, hair color, mood, etc.;
• introduction of the possibility to play games, branded in the Mercedes-Benz style, on the touchscreens;
• implementation of other beautiful and interesting interactive elements that draw the visitors’ attention to the brand. 

 

Results

• almost 25% of the cafe visitors signed up for a test-drive of a Mercedes car suggested by AI;
• Mercedes Me Café in Moscow has become an effective instrument of attracting new clients, which led to the appearance of similar Cafés in Hamburg and Beijing;
• within the first six months, the number of Café visitors reached 70,000;
• the number of sold cars has grown by 6,000 per year.

standards.

Solutions

• an application with AI and ML components, which is able to process all incoming documents at a fast speed;
• an ETL  module to instantly load provisions to the system, and the implemented algorithms automatically recognize useful information.
• a special computational platform in order to calculate and monitor dependencies, risks, etc.;
• electronic document flow, business-processes modeling and managing of them, management and synchronization of data.

Results

• toxic assets share is decreased by 7.3%;
• ROI of the project is estimated at 124%;
• the application is able to process a document of 500 pages within 2 minutes, while a person would spend no less than a week.

Another challenge is information search, as engineers waste up to 40% of their time searching for information. 

Solutions

• a database of over 500 million elements, which is regularly checked and supplemented;
• a platform that provides a single point of access to the most important information - the system includes an extensive library of more than 135 million documents;
• software is equipped with multi-language understanding, text understanding methods, context-sensitive help.

Results

• the platform has been implemented to more than 10,000 key customers in over 50 countries;
• the platform for searching and managing standards allows companies to reduce costs and the amount of time that engineers usually spend on research and design by 30%;
• in some companies, productivity increased from 30 minutes to 2 hours per day per one engineer, which is 600,000 US dollars annually in the form of savings per 40 engineers.

of the recruitment process, and refresh of the software for self-service-terminals.

Solutions

• software that aggregates information of product and stock in all the company’s retail outlets for the online-store in real time;
• system of surveys and questionnaires, data from these surveys is combined with purchase history and search requests to create a more personalized experience;
• store content filling system, a coupon system, a dynamic website menu for ease of use;
• support of a so-called abandoned basket: if there are goods in a virtual basket and no activity, a user receives a notification about their incomplete purchase;
• software for self-service terminals with a user-friendly interface and a lesser amount of steps needed to make a purchase;
• online recruitment portal, where job-seekers can easily apply to current vacancies.

Results

• the integration of real-time stock availability into the online store increased online sales by 14% within the first 6 months;
• 20% of customers opt to use the refreshed self-service terminals, thus reducing the burden on in-store staff;
• take-up of the new and improved loyalty program increased by 17% within the first 3 months, and the questionnaires continue to generate actionable feedback;
• the new recruitment portal increased the number of applicants for each role by 40% and helped to create a database of potential candidates for future vacancies.

specialists. 

Solutions

• a single software solution consists of several interconnected modules, besides, we created a mobile app where the most commonly used functionality is available;
• HR-module with well-structured information about employees, different documents and notification templates, with a possibility of monitoring KPIs;
• payroll accounting and data analyzing module that allows changing parameters for the payroll, monitor the amount of social contributions paid from salaries, view the dynamics of payments, assign additional payment or exclude a day from the payment in just one click.

Results

• after 6 months from release project ROI is above 130%;
• payroll accounting speed optimized and it’s 64% faster now;
• the cost for the accounting department and HR-specialists is reduced by 20%;
• the solution can support 20,000 users at a time and perform up to 1,000 accounts per minute.

a cross-platform mobile application that allows clients to rent a car for a certain time, book a car in advance, choose a car by several parameters such as class, cost, size, fuel, location, etc.;

the use is simple: a user installs the application, registers, adds their ID and driving license information, finds the closest location to pick up a suitable car. Once the car is chosen the user receives a key-password which allows them to open the vehicle via Bluetooth;

the application will help the user to find the closest and therefore most convenient place to park the car after finishing the trip. Payment is processed post factum.

Results

• the system positively stands out from the huge amount of similar products;
• the possibility to choose a car by class, cost, size, fuel, location, etc. increased the number of clients;
• the implemented car door lock system provided additional protection from the car thefts.

website, voucher implementation, redevelopment of the official website modules, and development of a cross-platform mobile application for more convenient usage.

 

Solutions

On the backend, most of the development was on TYPO3, which is a well-known German CMS. Frontend was Vue.js and Node.js. A lot was done using PHP. Also, we provided some design services like UI/UX specialists.

 

Results

Andersen has delivered four subprojects to the customer, and all of them have already produced positive results. Leading to an increase in customer loyalty and 16% of new clients. The work on the language and the main website’s performances has significantly increased the traffic. Switching to a new email provider resulted in significant cost savings. The new mobile application and voucher implementation ensured the convenience of the company’s services. 

minimize the risk of prescribing conflicting drugs or treatments, and an electronic document management system.

Solutions

• a web-based version of the existing EHR-system that contain a patient’s medical history, diagnoses, medications, treatment plans, immunization dates, and test results;
• an electronic medication administration record (eMAR) system to minimize the risk of prescribing conflicting drugs or treatments and created an electronic document management system (DMS) for organizing and storing different kinds of medical documents.

Results

• the solution optimized the work of the staff and significantly increased their KPI (+49%);
• with the help of the integrated systems, the customer’s company managed to increase the quality of its medical services, which resulted in an increase in customer loyalty and attraction of new clients (+14%)

Challenge

The customer’s subscribers complained they were slow to load and would quickly drain their smartphone batteries. Therefore, the upgrade the apps and a solution to reduce hardware load without limiting the functionality was needed. All these tasks were important to solve within the shortest terms.

Solutions

• optimization of requests in the existing codebase and development of a new database manager so that data are downloaded and filtered more efficiently;
• improvement of the apps performance and stability by upgrading an outdated API and adding advanced error processing techniques;
• improvement of the user interface by carefully balancing the needs of corporate brands, mobile platforms, and content within the size limitations of a smartphone display.

Results

• the work on the products was finished three weeks ahead of schedule and 6% under budget;
• the new apps load 90% faster, require 57% less energy, and ran significantly more smoothly than the previous versions;
• more than 100,000 subscribers downloaded the apps in the first twelve months leaving positive reviews on the App Store and Google Play.