NetTech Consultants, Inc.

BACKGROUND

Please describe your company and position.

I am an executive at Bartlett Digital Publishing

Describe what your company does in a single sentence.

We are a digital publishing company that specializes in content creation for websites and YouTube.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NetTech Consultants, Inc. to accomplish?

• Setup initial IT infrastructure
• Ongoing IT support

SOLUTION

How did you find NetTech Consultants, Inc.?

• Online Search
• Referral
• Clutch Site

Why did you select NetTech Consultants, Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

NetTech conducted an IT assessment and audit of my current business practices and recommended a basic setup for my business office.

Once selections were made, NetTech deployed their IT solutions and provided realtime, ongoing IT support their their help desk.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have had no issues with IT-related setup and use since working with NetTech!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - everything was on time and as expected.

Responses typically involve email, but virtual meetings were held as needed.

What was your primary form of communication with NetTech Consultants, Inc.?

Virtual Meeting

What did you find most impressive or unique about this company?

The professionalism and help desk support.

Are there any areas for improvement or something NetTech Consultants, Inc. could have done differently?

Because we are in different time zones, we had a couple of meeting time conflicts. But, I can't really complain about that!