At IntelliSystems, you won't find outsourced help desks, endless transfers, or technicians reading from a script. When you call, you reach a real engineer who knows your business, understands your technology, and can actually solve the problem. We believe great IT support starts with real relationships, clear communication, and taking ownership until the issue is resolved.
For more than 30 years, we've helped businesses throughout Georgia and South Carolina use technology as a competitive advantage instead of a constant frustration. We provide managed IT services, cybersecurity, network management, cloud solutions, Microsoft 365 support, backup and disaster recovery, business continuity, VoIP phone systems, structured cabling, cybersecurity compliance, penetration testing, security awareness training, and strategic IT consulting.
Our approach is proactive, not reactive. We continuously monitor and maintain your environment, identify risks before they become problems, and help you build a technology roadmap that supports your business goals. Whether you need a fully managed IT partner or co-managed IT services to support your internal IT team, we tailor our solutions to fit your organization.
We're also trusted by businesses with complex compliance and security requirements, including organizations navigating HIPAA, CMMC, cyber insurance requirements, and other cybersecurity frameworks. Our team helps clients reduce risk, strengthen security, improve operational efficiency, and make informed technology decisions with confidence.
We're proud of the recognition we've earned, but we're even prouder of the long-term relationships we've built. Our clients stay with us because they know we'll answer the phone, take responsibility, manage their technology vendors when needed, communicate in plain English, and treat their business like it's our own.
Technology is complicated enough. Your IT provider shouldn't be.
Managed IT Services for Financial Services Company
Featured Review
IT Managed Services
Telecom
Confidential
Feb. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team is very professional and truly wants to help us."
May 28, 2025
Wealth Manager, Douglas & Williams Financial Group
Denis Douglas
Financial services
Augusta, Georgia
1-10 Employees
Online Review
IntelliSystems has set up a financial services firm's office phone system. The team has linked the client's office phone to their cell phones and computers and enabled call transfer and voicemail features.
Thanks to IntelliSystems' efforts, the client has a trouble-free work life and can respond to their customers in a timely manner. The team has been transparent, professional, and helpful throughout the engagement. Moreover, the client has been impressed with their personal relationship with the team.
BACKGROUND
Introduce your business and what you do there.
I’m a wealth manager at Douglas & Williams Financial Group. We help individuals, families, and businesses manage their money, plan for their financial future, and make informed decisions about investments, retirement, and other financial matters.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with IntelliSystems?
We needed help with our office phone services.
SOLUTION
What was the scope of their involvement?
IntelliSystems has set up our office phone services. The team has met with us individually to show us how we can link the office phone to our cell phones and computers. The team has also set up apps on our cell phones and computers, including call transfer and voicemail setup.
What is the team composition?
We’ve talked with several teammates from IntelliSystems.
How did you come to work with IntelliSystems?
A family member referred IntelliSystems to us. We admired their reputation and commitment to making our work life trouble-free.
How much have you invested with them?
We’ve spent $5,000–$10,000.
What is the status of this engagement?
We started working with IntelliSystems in February 2022, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We have trouble-free work life. We can answer calls and respond to our clients in a timely manner. For example, over the weekend, when we’re not in the office, if a client calls, we receive a notification that allows us to respond to them right away. IntelliSystems has made it very easy to keep close contact with our clients.
How did IntelliSystems perform from a project management standpoint?
IntelliSystems’s customer service has exceeded our expectations by being very transparent and professional. The team is always there to help us with any questions we might have. We communicate with them in person and through phone calls.
What did you find most impressive about them?
We’ve been impressed with our great personal relationship with IntelliSystems. The team is very professional and truly wants to help us.
Are there any areas they could improve?
No, there aren’t any. They’ve done everything we’ve asked them to do.
Do you have any advice for potential customers?
I highly recommend working with IntelliSystems.
RATINGS
5.0
"I'm glad we chose IntelliSystems. Great company"
Quality
5.0
Service & Deliverables
"Great quality."
Schedule
5.0
On time / deadlines
"IntelliSystems is always there for us. They are very responsive and easily accessible"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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