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Top Help Desk Services in Chicago

Ratings Updated: August 12, 2026
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104 Companies

Country: United States
State: Illinois
City: Chicago

List of the Top Chicago Outsourced Help Desk Services

  • Corporate Technologies Logotype

    4.7 12 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Chicago, IL

    Services provided

    80% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity

    Focus Areas

    40% Help desk
    20% Network
    20% Security +2
    10% Disaster Recovery
    10% Hardware

    Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

    See all 12 projects

    Reviews mention Knowledgeable

    Clients consistently highlight Corporate Technologies' extensive knowledge and willingness to assist. One client noted their 'knowledge and customer service is vital,' while another emphasized their 'knowledgeable' project management team. Clients appreciate the company's ability to provide efficient solutions for day-to-day tasks and technical issues, indicating a strong overall sentiment towards their expertise and support.
    • Managed IT Services for Property Management Company
      5.0 Oct 15, 2025

      Their knowledge and customer service is vital. Project management is very knowledgeable, helpful and assist in many ways. Corporate Technologies is very knowledgeable, willing to assist, and cost-effective.

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    • Managed IT Services for Environmental Trucking Company
      4.5 Nov 3, 2025

      Corporate Technologies is knowledgeable and always willing to assist with any day-to-day tasks we need help with.

      Read Full Review
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    0 of 1 reviews is 5 stars
    1 new review for IT Managed Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients commend Corporate Technologies for their effective IT assistance and server management. A director of operations noted improved efficiency through successful cloud migrations and updated phone systems. The team is praised for their patience and personalized solutions, with ongoing communications enhancing collaboration. Overall, feedback reflects a high level of satisfaction, with no identified areas for improvement.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.
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    $35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

    24/7 Help Desk & Network Monitoring

    Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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  • Framework IT Logotype

    4.8 28 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    10% Cloud Consulting & SI +2
    10% IT Strategy Consulting
    10% Unified Communications Consulting & SI

    Focus Areas

    35% Help desk
    35% Network
    25% Managed Hosting Services +1
    5% Other IT managed services

    Framework IT offers comprehensive IT Management, IT Support Services, and Managed IT Services, excelling in proactive and personalized Information Technology solutions. Across reviews, 100% of clients praise their responsive and knowledgeable support. Their customer-centric approach, technical proficiency, and tailored solutions earn them high ratings, making them a trusted Managed IT partner for various industries.

    See all 28 projects
    11 of 14 Help desk reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Help desk Experience

    Framework IT has received overwhelmingly positive feedback for their Help Desk services, with 90% of clients expressing satisfaction with their responsiveness and expertise. Common themes highlight their proactive support, effective communication, and the ability to tailor solutions to specific organizational needs. Notably, clients appreciate their quick response times and the seamless transition to cloud services. Areas for improvement are minimal, with only 5% of reviews indicating potential enhancements, underscoring Framework's strong reputation as a reliable IT partner.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Feedback from clients indicates that Framework IT provides strong value for money, with many praising their competitive pricing and quality of service. One client noted they chose Framework for their budget-friendly pricing and good cultural fit, stating, "they offer good value for the cost." Another highlighted the cost-effectiveness of their services, emphasizing the significant savings compared to previous providers. Overall, clients express high satisfaction with Framework's responsiveness and the quality of their IT support, reinforcing their reputation as a cost-effective choice.
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    View projects from:

    United States (27) France (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.9

    Schedule

    4.8

    Cost

    4.9

    Willing to Refer

    4.9

    Reviewers in Chicago commend Framework IT for their reliable, personable service, quick problem resolution, and strategic guidance, especially during rapid growth and infrastructure transitions, reflecting high satisfaction with their technical skill and proactive approach.
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  • XL.net Logotype

    4.9 12 reviews
    Premier Verified Clutch Guarantee
    $5,000+
    Undisclosed
    10 - 49
    Park Ridge, IL

    Services provided

    70% IT Managed Services
    15% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    25% Help desk
    20% Security
    15% Disaster Recovery +3
    15% Managed Software Application & Solutions
    15% Network
    10% Managed Hosting Services

    XL.net is a prominent provider of Managed IT Services, specializing in comprehensive IT management, support services, and cybersecurity. Reviews indicate a high level of customer satisfaction, with consistent praise for their responsiveness, expertise, and seamless integration into client operations. Approximately 80% of reviewers highlighted their exceptional IT support and project management skills, with no significant areas for improvement mentioned.

    See all 12 projects

    Average Project Cost Breakdown

    $50,000 to $199,999 (5) $10,000 to $49,000 (3) Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight XL.net's competitive pricing and value for money. One client noted a flat monthly rate of $3,300, emphasizing budget predictability and reduced IT issues. Another client appreciated their responsiveness and quality of service, stating that they exceeded expectations compared to competitors. Overall, feedback indicates that XL.net provides excellent service relative to cost, with many clients expressing satisfaction with the investment made and the resulting improvements in IT management.
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    More responsive than most other service providers

    XL.net is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    View projects from:

    Chicago, Illinois (6) Downers Grove, Illinois (1) Elk Grove Village, Illinois (1) Lombard, Illinois (1) Peoria, Illinois (1) Buffalo, New York (1) Itasca, Illinois (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
    7 of 9 Chicago-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    IT Managed Services project highlight

    IT Services for Supply Chain Management Consulting Firm

    5.0 — XL.net provides ongoing IT services for a supply chain management consulting firm. The team is responsible for setting up backup software and security apps, managing IT security, and improving Read more
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  • Andromeda Logotype

    4.7 40 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    60% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity

    Focus Areas

    30% Help desk
    30% Network
    15% Disaster Recovery +2
    15% Managed Hosting Services
    10% Security

    Andromeda is a Managed IT Services provider renowned for its comprehensive IT management and support services. Approximately 90% of reviewers commend their effective project management and communication, noting significant improvements in IT infrastructure and security. Many clients highlight their expertise in IT managed services, cybersecurity, and infrastructure support, with an emphasis on transparency and collaboration.

    See all 40 projects

    Reviews mention Unique expertise

    Clients express a strong sentiment regarding Andromeda Technology Solutions' unique expertise, particularly highlighting their technical proficiency and efficiency improvements. One client noted, "Their technical expertise greatly benefits our growth," emphasizing the value added by their team. Furthermore, the client appreciated their commitment to collaboration and responsiveness to feedback, stating, "They’re always striving to improve their processes." Overall, the feedback reflects a positive perception of Andromeda's specialized capabilities in managed IT services.
    • Managed IT Services for Vanilla Product Manufacturer
      5.0 Feb 9, 2023

      Thanks to Andromeda Technology Solutions, we’re now operating at a much higher efficiency, and our working environment is 100% more secure. We have a solid professional relationship with their team, and their technical expertise greatly benefits our growth.

      Read Full Review
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    2 of 2 reviews are 5 stars
    2 new reviews for IT Managed Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In the last six months, Andromeda has consistently received positive feedback for their IT management services. Clients commend their effective communication, timely project delivery, and deep industry knowledge. One client noted a significant reduction in IT issues, while another highlighted rapid response times for support tickets. Overall, clients appreciate the company's alignment with their values and culture, though some mention a learning curve during onboarding. The sentiment is overwhelmingly favorable, indicating a strong fit for ongoing IT needs.
    Read 2 Recent Reviews
    12 of 18 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    IT Managed Services project highlight

    Cloud-Based Structure Dev for Wood Products Manufacturer

    5.0 — Andromeda Technology Solutions has developed a cloud-based structure for a wood products manufacturer. They're tasked with enhancing the infrastructure and integrating access points in manufacturing Read more
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    Review Rating from Clients

    4.7/5.0

    Quality

    4.7

    Schedule

    4.6

    Cost

    4.6

    Willing to Refer

    4.8

    Local businesses highlight Andromeda's strong project management, quick response times, and personalized service, successfully handling complex infrastructure upgrades, website redesigns, and ongoing support for various industries.
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  • PSM Partners Logotype

    4.9 8 reviews
    Premier Verified
    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    30% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Network +7
    15% Security
    10% Managed Hosting Services
    10% Telecom
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Software Evaluation

    PSM Partners is a Managed IT Services provider excelling in IT management, IT support services, and outsourced IT solutions. With 100% positive feedback, clients commend their reliability, professionalism, and innovative problem-solving. Approximately 60% of reviews highlight their responsiveness and ability to tailor IT solutions to specific needs, emphasizing their role as a trusted partner in managing complex IT infrastructures and enhancing operational efficiency.

    See all 8 projects

    Reviews mention Easy to work with

    Clients consistently highlight PSM Partners as 'great to work with,' emphasizing their patience and adaptability, especially when assisting teams with varying levels of technical expertise. One client noted the impressive support provided, which facilitated improved staff productivity through effective IT solutions. The overall sentiment reflects a strong appreciation for their collaborative approach and responsive service, indicating PSM Partners is easy to work with and highly regarded in their client relationships.
    • Managed IT Services for Nonprofit Organization
      5.0 Jun 10, 2026

      PSM Partners has been great to work with. We mainly communicate through virtual meetings.

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    5 of 6 reviews are 5 stars
    5 new reviews for IT Managed Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 6 times in the past 6 months

    Over the past six months, clients have expressed high satisfaction with PSM Partners, consistently highlighting their responsiveness, professionalism, and ability to deliver timely solutions. Notably, one client praised their 'commitment to understanding our business,' while another emphasized the 'patience with our team.' The company's expertise in IT services, including cloud optimization and security enhancements, has led to measurable improvements in client operations. Areas for potential enhancement include ongoing training and leveraging team knowledge more effectively.
    Read 6 Recent Reviews
    1 of 1 Help desk reviews is 5 stars
    Unknown avg. project cost

    Help desk Experience

    PSM Partners has received overwhelmingly positive feedback in their Help Desk service engagements, with 100% of reviewers highlighting their expertise in managing complex infrastructure projects and effective leadership. Clients appreciate their attention to detail, advanced technical skills, and strong communication, resulting in satisfied user communities and stable operations. No negative feedback has been recorded, emphasizing their consistent impact and value in delivering support solutions tailored to organizational needs.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend PSM Partners for their high value relative to cost, highlighting their responsive support and effective project management. One client noted their 'good value for cost' during a cloud optimization analysis, while another emphasized that their 'pricing fit our budget' and 'great value for the cost' made them a preferred choice. Overall, the sentiment reflects satisfaction with the balance of quality service and affordability, reinforcing PSM Partners as a cost-effective solution for IT needs.
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  • SoftDoes Logotype

    5.0 28 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    50 - 249
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% AI Consulting
    10% AI Development +7
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation
    10% Website Maintenance

    SoftDoes is a software development company specializing in creating custom digital platforms and operational solutions, including mobile app development, web-based platforms, and AI-assisted functionalities. Across diverse industries, 100% of reviewers highlighted their impressive project management, timely delivery, and adaptability to evolving requirements. SoftDoes is praised for understanding client needs intricately, offering valuable insights, and improving operational efficiency, with up to a 40% reduction in manual tasks reported.

    See all 28 projects

    Industry Experience

    SoftDoes has demonstrated expertise across various industries including Consumer Products & Services, Telecommunications, Information Technology, Medical, Manufacturing, and Cleaners. Feedback highlights their strengths in streamlining operations, enhancing user experience, and improving project management. Clients reported significant efficiency gains, reduced manual processes, and increased user engagement. Overall sentiment is highly positive, suggesting SoftDoes is well-suited for organizations seeking tailored digital solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Education eCommerce Consumer products & services Advertising & marketing Healthcare Real estate Non-profit Financial services Dental Information technology Construction Energy & natural resources Other industries

    View projects from:

    United States (18) Canada (3) England (2)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.5

    Cost

    5.0

    Willing to Refer

    5.0

    Chicago-area clients praise SoftDoes for delivering a professional, branded website with complex features like paywall integration, content management, and analytics. They emphasize the company's attentive communication, understanding of client needs, and ability to handle detailed, technical projects successfully.
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  • Synoptek Logotype

    5.0 3 reviews
    Verified
    $50,000+
    $150 - $199 / hr
    1,000 - 9,999
    Oakbrook Terrace, IL

    Services provided

    40% IT Managed Services
    25% Enterprise App Modernization
    20% Cloud Consulting & SI +1
    15% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Managed Software Application & Solutions +3
    20% Network
    20% Security
    10% Disaster Recovery

    Synoptek, previously known as Indusa, is an IT consulting and managed services provider specializing in implementing Microsoft Dynamics and enterprise resource planning (ERP) systems. Reviews indicate a 100% positive feedback rate, highlighting their project management skills, cost-effectiveness, and ability to meet deadlines. Clients are impressed by their responsiveness and commitment, though some suggest improvements in reporting thoroughness.

    See all 3 projects

    Industry Experience

    Synoptek has demonstrated strong capabilities in the Media and Retail industries, particularly with the implementation of Microsoft Dynamics ERP systems. Clients appreciate their responsiveness, project management excellence, and ability to deliver quality solutions on budget and schedule. The feedback indicates a high level of satisfaction, especially in navigating complex integrations and providing training. Overall, their expertise appears best suited for businesses in need of ERP implementation and support, particularly within the Media and Retail sectors.

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    Select Industry to see insights

    Media Other industries

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Synoptek's cost and value for money, noting their ability to deliver quality solutions within budget. One client highlighted that they successfully implemented a system across 52 stores at a reasonable cost, while another emphasized that Synoptek provides services at a lower cost compared to previous vendors without compromising quality. Overall, clients appreciate Synoptek's responsiveness, commitment, and effective project management, reinforcing their value proposition.
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    Oakbrook Terrace, IL

    1 TransAm Plaza Dr., Suite 350, Oakbrook Terrace,
    Oakbrook Terrace, IL 60181

    31 - 40

    888-796-6783

    See All Locations (11)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.5

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in the area commend Synoptek for their comprehensive approach to digital transformation projects, emphasizing their deep product knowledge and effective communication. Clients appreciate their capacity to handle diverse, large-scale initiatives while maintaining high quality and meeting deadlines.
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  • Reboot, Inc. Logotype

    4.8 6 reviews
    Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    25% IT Managed Services
    25% Cloud Consulting & SI
    25% Cybersecurity +1
    25% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +11
    10% IT Budgeting
    10% Network
    10% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    Reboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.

    See all 6 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.
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    Chicago, IL

    230 East Ohio Street
    Chicago, IL 60611

    16 - 20

    855 272 0402

    See All Locations (3)
    3 of 4 Chicago-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    IT Managed Services project highlight

    IT Managed Services & Cloud Consulting & SI for Paint Co

    5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read more
    Read Similar Reviews

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.5

    Cost

    4.5

    Willing to Refer

    4.8

    Reviewers in Illinois commend Reboot, Inc. for their responsive support, effective security strategies, and long-term IT planning. They appreciate the company's deep technical knowledge, quick understanding of needs, and consistent over-delivery, fostering strong, collaborative relationships.
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  • Advanced IT Logotype

    5.0 2 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    65% IT Managed Services
    20% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Other IT managed services +6
    10% IT Budgeting
    10% Vendor Procurement & Selection
    5% Managed Hosting Services
    5% Network
    5% Security
    5% Telecom

    Advanced IT is a Managed IT Services provider specializing in IT Support Services, cybersecurity, and network management. The company is highly rated, with reviewers consistently praising its responsiveness, professionalism, and personal service. Over 80% of reviewers highlight their satisfaction with Advanced IT's support, and 100% express contentment with their overall experience, emphasizing the company's value for cost and alignment with client needs.

    See all 2 projects

    Reviews mention Professional

    Clients consistently praised Advanced IT for their professionalism and responsiveness. One client noted they were 'always responsive and professional,' while another highlighted, 'Walter is the best in my 40 years selling.' The sentiment reflects a strong appreciation for their commitment to client service and timely project delivery, with both clients expressing complete satisfaction and no areas for improvement.
    • IT Managed Services for Software Company
      5.0 Jun 6, 2025

      They are always responsive and professional. No areas for improvement were noted, indicating a high level of satisfaction with their services.

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    Industry Experience

    Advanced IT has garnered positive feedback across the Software and Retail industries, highlighting their expertise in IT security, application management, and ongoing support. Clients commend their responsiveness, professionalism, and value for cost, with notable success in providing tailored IT solutions. Overall sentiment is highly favorable, indicating Advanced IT's strength in delivering reliable IT services and support, making them a suitable partner for businesses in both sectors.

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    Software Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Advanced IT's strong value for money, noting their good pricing relative to the quality of service provided. One client specifically mentioned selecting Advanced IT for its 'good value for cost' and another echoed this sentiment, stating they were impressed by the company's responsiveness and professionalism. Overall, the feedback reflects a high level of satisfaction regarding the balance between cost and the quality of services received.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Reviewers in Chicago highlight Advanced IT's consistent responsiveness and professional approach, especially in supporting network and application management. Clients value their dependable service and effective communication, which ensures smooth project execution and ongoing support.
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  • Agility Network Services, Inc. Logotype

    4.7 3 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    45% IT Managed Services
    20% Cloud Consulting & SI
    15% Cybersecurity +2
    10% IT Strategy Consulting
    10% Other IT Consulting and SI

    Focus Areas

    15% Help desk
    15% Cloud Server Migration
    15% Security +6
    10% Disaster Recovery
    10% Governance & Compliance Assessments
    10% Hardware
    10% Network
    10% Vendor Procurement & Selection
    5% IT Budgeting

    Agility Network Services, Inc. is a Managed IT Services provider offering comprehensive IT management, support, and consulting services. With 100% positive feedback, they are praised for their cost-effective solutions, responsive service, and expertise in IT management. Clients highlight their efficient project completion and ability to provide scalable IT solutions, though some suggest improvements in seminar quality and upfront communication.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently describe Agility Network Services, Inc. as a reliable partner, noting their impressive onsite network uptime and quick helpdesk response times. One client highlighted their ability to deliver multiple projects on time and within budget, demonstrating responsiveness to concerns. The company's scalable solutions and well-explained service level agreements further enhance their reputation for reliability. Overall, feedback indicates strong satisfaction with their dependable support and effective communication.
    • Managed IT Services & Cloud Consulting for Automotive Co
      5.0 Mar 18, 2025

      Reliable onsite network uptime and home office accessibilty. Quick helpdesk response time. They easily interfaced with our ERP services. Reliable local onsite support available.

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    1 of 3 Help desk reviews are 5 stars
    3 new reviews for Help desk in past 6 months
    Less than $10,000 avg. project cost

    Help desk Experience

    Agility Network Services, Inc. has received overwhelmingly positive feedback for their Help desk services, with 90% of reviewers highlighting their expertise and responsiveness. Clients praised their cost-effective solutions and the team's deep knowledge of systems, contributing to improved network reliability and security. Key strengths include timely project delivery and effective communication. However, some reviewers noted areas for improvement, such as enhancing the quality of seminars. Overall, the sentiment is highly favorable, with clients expressing satisfaction and trust in their ongoing engagements.

    Read Most Recent Review

    View projects from:

    Bartlett, Illinois (1) Elgin, Illinois (1) Wheeling, Illinois (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
    1 of 3 Chicago-based review is 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services & Cloud Consulting for Automotive Co

    5.0 — Agility Network Services, Inc. provided managed IT services for an automotive company. The team monitored and updated the communication network, including phone integration, network hardware, and Read more
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  • Access One Inc. Logotype

    Not yet reviewed

    Verified
    $5,000+
    $200 - $300 / hr
    50 - 249
    Chicago, IL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    10% IT Strategy Consulting +1
    10% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    40% Managed Software Application & Solutions
    10% Disaster Recovery +3
    10% Network
    10% Security
    10% Telecom

    IT managed services company Access One Inc. Specializes in IT managed services and Cybersecurity. They were founded in 1993.

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  • Insight Global Logotype

    Not yet reviewed

    Verified
    $5,000+
    Undisclosed
    1,000 - 9,999
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Launched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.

    Read more

    More responsive than most other service providers

    Insight Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Chicago, IL

    353 North Clark Street, Suite 1500
    Chicago, IL 60654

    76 - 100

    8554864057

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  • 7 Layer Solutions Inc Logotype

    Not yet reviewed

    Verified
    $5,000+
    Undisclosed
    50 - 249
    Schaumburg, IL

    Services provided

    45% IT Managed Services
    40% Cybersecurity
    15% AI Development

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Hardware +2
    20% Managed Hosting Services
    20% Network

    7 Layer Solutions Inc is an IT managed services company. Their midsize team of employees is located in Schaumburg, Illinois. Their team provides IT managed services and Cybersecurity.

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  • CTI Technology Logotype

    Not yet reviewed

    Verified
    $5,000+
    $200 - $300 / hr
    10 - 49
    Elgin, IL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    25% Help desk
    25% Hardware
    25% Managed Hosting Services +1
    25% Network

    CTI Technology is a Cybersecurity and IT managed services company. Established in 2004, the company is headquartered in Elgin, Illinois. Their team focuses on Cybersecurity and IT managed services.

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  • BetterWorld Technology Logotype

    4.8 27 reviews
    $1,000+
    $150 - $199 / hr
    50 - 249
    Oak Brook, IL

    Services provided

    50% IT Managed Services
    30% Cybersecurity
    15% IT Strategy Consulting +1
    5% Compliance Consulting

    Focus Areas

    15% Help desk
    20% Governance & Compliance Assessments
    20% Network +3
    20% Other IT managed services
    15% Security
    10% Disaster Recovery

    BetterWorld Technology is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews reveal mixed feedback: some clients highlight their seamless project management, excellent communication, and effective IT solutions, while others are dissatisfied with response times and problem resolution, resulting in a 60% positive review rate. Approximately 40% of reviews express concerns over troubleshooting inefficiencies and project delays.

    See all 27 projects

    Reviews mention Accommodating

    Clients consistently highlight BetterWorld Technology's accommodating nature. One executive director noted their responsiveness to requests, stating, "BetterWorld has been extremely accommodating to our needs," and emphasized their willingness to make changes promptly. Communication is also praised, with quick responses reported when reaching out. Overall, the sentiment regarding BetterWorld's accommodating approach is highly positive, indicating a strong alignment with client needs.
    • Managed IT Services for Non-Profit Organization
      4.5 Aug 17, 2020

      BetterWorld has been really responsive to anything we’ve wanted to do. Whether it’s changing phone messages to adding or subtracting desktop units or phone lines, they’ll do it no problem. Anytime we’ve asked for help or a specific change, they’ve stepped up.

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    Industry Experience

    BetterWorld Technology has garnered positive feedback across diverse industries, including nonprofit, education, retail, and legal sectors. Clients praise their responsiveness, effective communication, and seamless project management, particularly in IT infrastructure and VoIP services. In the nonprofit sector, they are noted for understanding unique challenges and providing tailored support. Overall, sentiments are highly favorable, highlighting BetterWorld's expertise in IT managed services as a strong fit for organizations seeking reliable technology solutions.

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    Select Industry to see insights

    Legal Design Consulting Retail Consumer products & services Non-profit Consumer Products Healthcare Financial services Software Food & Beverages Business services Other Industry Construction Nonprofit Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    BetterWorld Technology is frequently noted for its cost-effectiveness and overall value for money. Clients highlighted that the pricing aligns well with their budgets, with one stating, 'Pricing fit our budget' and another praising their 'good value for cost.' Many reviews reflect a positive sentiment, emphasizing the seamless service transitions and responsive support, which are considered excellent for the price point. However, a single negative review indicated dissatisfaction with response times, suggesting variability in service quality.
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    More responsive than most other service providers

    BetterWorld Technology is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • EMPIST Logotype

    4.8 11 reviews
    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +1
    10% Cloud Consulting & SI

    Focus Areas

    10% Help desk
    10% Governance & Compliance Assessments
    10% Hardware +7
    10% IT Budgeting
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation

    EMPIST is a company specializing in Managed IT Services, providing comprehensive IT Support Services and Outsourced IT Management. Review feedback indicates a strong reputation for reliability and responsiveness, with approximately 100% of clients noting significant improvements in IT infrastructure and rapid problem resolution. Clients consistently appreciate their knowledgeable staff and proactive support without unnecessary upselling.

    See all 11 projects

    Reviews mention Accessible

    Clients highlight EMPIST's accessibility and responsiveness as significant strengths. One client noted, 'It is such a relief to finally have an IT company I can count on!' They appreciated the immediate assistance provided during emergencies and the availability of dedicated team members for ongoing support. Another client emphasized, 'I am always able to talk to someone and not get a machine when I call,' underscoring the personal touch in their service. Overall, sentiment regarding accessibility is overwhelmingly positive.
    • Office IT Upgrade for Flat Glass Manufacturer
      5.0 Oct 4, 2019

      The solutions they bring to the table and how I am always able to talk to someone and not get a machine when I call are great. They also go above and beyond to answer my questions and find us a solution that fits our needs.

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    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend EMPIST for their affordability and value for money, often highlighting their quick response times and effective solutions. One client noted, "EMPIST swooped in and saved the day with great solutions at a great cost," while another remarked on the seamless support received, stating, "Their solutions fit our needs perfectly." Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided by EMPIST.
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    4 of 6 Chicago-based reviews are 5 stars
    $200,000 – $999,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    IT Managed Services for Investment Consulting Firm

    5.0 — EMPIST provided managed IT services for an investment consulting firm. The team helped with an office build-out, a new backup system, and a lift from a hosted system to the cloud. Read more
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    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.7

    Cost

    4.8

    Willing to Refer

    4.9

    Chicago-area clients praise EMPIST for their extensive IT expertise, managing complex infrastructure projects, cloud migrations, and network security with professionalism and reliability. They emphasize the company's proactive approach, responsiveness, and ability to deliver tailored solutions across diverse industries.
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  • TechNoir Solutions Logotype

    5.0 8 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Services provided

    45% IT Managed Services
    20% Custom Software Development
    20% Cybersecurity +1
    15% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    20% Network +3
    20% Telecom
    10% Disaster Recovery
    10% Security

    TechNoir Solutions is a Managed IT Services provider specializing in IT Support and Outsourced IT Management. Their reviews highlight a 95% success rate in seamless project integration, impressive problem-solving abilities, and a strong commitment to meeting deadlines. Clients appreciate their responsive communication and comprehensive IT solutions, though some suggest faster ticket response times.

    See all 8 projects

    Reviews mention Exceeds expectations

    Clients have consistently reported that TechNoir Solutions exceeds expectations in their service delivery. For instance, a law firm praised their swift response to an email security breach, resolving the issue within ten minutes and subsequently providing ongoing IT support. The team is noted for their excellent communication, reliability in meeting deadlines, and the ability to stay within budget. Overall, clients commend their exceptional performance and strong commitment to customer satisfaction.
    • IT Support Services for Law Firm
      5.0 Aug 9, 2023

      Their performance has exceeded expectations, and they execute their responsibilities exceptionally well. I recommend comparing their services. When I urgently needed help, they quickly jumped in and effectively resolved my issue.

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    Industry Experience

    TechNoir Solutions has demonstrated expertise across various industries, including Legal, Manufacturing, Real Estate, and Other sectors. Clients have praised their responsiveness, communication skills, and ability to deliver tailored IT solutions efficiently. Overall, the sentiment is highly positive, with clients noting their reliability and commitment to understanding specific needs. Companies in Legal and Real Estate, in particular, have benefitted from their IT support and infrastructure management, while Manufacturing clients appreciate their comprehensive IT solutions.

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    Select Industry to see insights

    Design Legal Construction Real estate Manufacturing

    View projects from:

    Chicago, Illinois (4) Lombard, Illinois (1) Englewood, Colorado (1)
    4 of 4 Chicago-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Custom Gasket Manufacturer

    5.0 — TechNoir Solutions provides managed IT services to a custom gasket manufacturer, replacing an otherwise full-time IT employee. The team has worked on multiple IT projects, like building a new IT Read more
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  • Ascend Technologies Logotype

    4.9 20 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    40% IT Managed Services
    15% CRM Consulting and SI
    15% Cloud Consulting & SI +2
    15% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    15% Help desk
    20% Network
    20% Security +7
    10% Managed Software Application & Solutions
    10% Other IT managed services
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Software Evaluation
    5% Vendor Procurement & Selection

    Ascend Technologies, a managed IT services provider, excels in offering comprehensive IT management and support services, including cybersecurity, data management, and infrastructure updates. Feedback from reviews highlights their exceptional project management, responsiveness, and customer service, maintaining a high client satisfaction rate. They are praised for their proactive approach and ability to tailor solutions, with approximately 99% approval of their work.

    See all 20 projects

    Reviews mention Great project management

    Clients consistently highlight Ascend Technologies' exceptional project management capabilities, noting their quick response times and proactive approach to troubleshooting. One client emphasized that issues are addressed immediately, often without the need for ticketing, leading to reduced downtime. The ongoing engagement and personalized attention provided by Ascend have resulted in high satisfaction levels, with clients recommending their services due to their reliability and efficiency.
    • IT Services for Property Management Company
      5.0 Nov 9, 2018

      Switchfast excels at project management. They offer quick turnaround times and high-speed service. Most of our concerns are sporadic troubleshooting issues. Most often when we call them, the person that answers us tries to dial in remotely and take care of the problem immediately without assigning it to a ticket.

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    Industry Experience

    Ascend Technologies has demonstrated extensive expertise across industries including Education, Advertising & Marketing, Financial Services, and Nonprofits. Clients commend their strong project management, proactive approach to IT solutions, and commitment to customer service. In the Education sector, they excel in cybersecurity management. In Advertising & Marketing, they provide tailored IT support that enhances operational efficiency. The Financial Services sector appreciates their reliable infrastructure management. Overall, feedback is overwhelmingly positive, indicating their capability to handle diverse IT challenges effectively.

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    Select Industry to see insights

    Education Other industries Advertising & marketing Financial services Legal Manufacturing Business services

    View projects from:

    Chicago, Illinois (18) Skokie, Illinois (1) Warrenville, Illinois (1)
    13 of 17 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Marketing Agency

    5.0 — Ascend Technologies (formerly Switchfast Technologies) offers managed IT services to a marketing agency. They oversee communication products, implement cybersecurity measures, and respond to Read more
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  • Simply Smart Technology Logotype

    5.0 5 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Services provided

    60% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity +2
    10% IT Strategy Consulting
    10% Web Development

    Focus Areas

    30% Help desk
    25% Network
    15% Security +3
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services

    Simply Smart Technology is a Managed IT Services provider excelling in outsourced IT support and management for diverse clients across various industries. They are praised for their expertise, proactivity, and ability to swiftly resolve issues, with 100% positive feedback highlighting their transparency and responsiveness. Approximately 75% of reviewers commend their effective project management and client-centric approach, emphasizing their commitment to reliable IT solutions.

    See all 5 projects

    Reviews mention Reasonable pricing

    Clients have expressed positive sentiments regarding the reasonable pricing of Simply Smart Technology's services. One client noted that they hired the firm specifically because it offered the necessary capabilities at an affordable price, stating, "the whole setup costs less than hiring a full-time IT person." Additionally, feedback highlighted that Simply Smart Technology does not impose extra charges for managing nontraditional software, further emphasizing their commitment to providing value without compromising service quality.
    • IT Managed Service For Battery Manufacturing Company
      5.0 May 14, 2019

      The whole setup costs less than hiring a full-time IT person and makes it feel like we have our own personal IT agency. Unlike other firms, they didn’t charge us extra for providing those services. Also, when we need to update our hardware, they suggest the equipment that we need, not just the newest things.

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    Industry Experience

    Simply Smart Technology has garnered positive feedback across various sectors, including Business Services, Manufacturing, and Non-Profit organizations. Clients commend their responsiveness and expertise in IT management, which supports business growth and operational efficiency. In the Business Services sector, they excel in providing security and infrastructure support. In Manufacturing, their ability to minimize server downtime and enhance user setup has been highlighted. For Non-Profits, their understanding of budget constraints and collaborative approach has been particularly valued. Overall, they are recognized for their strong partnership mentality and proactive service.

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    Select Industry to see insights

    Nonprofit Construction Manufacturing Business services Other Industry
    4 of 4 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Civil Rights Organization

    5.0 — Simply Smart Technology provides technology and IT support for a civil rights organization, helping set up servers and computers and offering continuing phone support. Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients praise Simply Smart Technology for their expertise in managing complex IT environments, including hardware upgrades, system migrations, and remote support. They emphasize the company's proactive approach, project management skills, and ability to handle diverse projects efficiently.
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  • Protek-IT Logotype

    5.0 14 reviews
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    55% IT Managed Services
    30% IT Strategy Consulting
    15% Cybersecurity

    Focus Areas

    40% Help desk
    20% Disaster Recovery
    10% Managed Hosting Services +4
    10% Managed Software Application & Solutions
    10% Network
    5% Hardware
    5% Security

    Protek-IT is a comprehensive Managed IT Services provider, specializing in outsourced IT support and management for various industries. They consistently receive high praise for their efficient IT solutions, excellent communication, and project management. Approximately 100% of reviews highlight their impressive responsiveness and customer service, with no areas for improvement frequently noted, suggesting an overall positive client satisfaction.

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    Reviews mention Flexible

    Protek-IT has received positive feedback regarding their flexibility in client interactions. One client highlighted their responsiveness to ad-hoc requests, stating they are 'very flexible and helpful' and quick to resolve issues. Another client noted their adaptability in logistics during an office buildout, emphasizing that Protek-IT was 'flexible with the logistics to fit our needs.' Overall, the sentiment surrounding their flexibility is highly favorable, indicating a strong alignment with client expectations.
    • IT Managed Services for Sales Effectiveness Consultancy
      5.0 Nov 20, 2025

      They are very flexible and helpful when we have ad-hoc requests. They are also quick to respond and quick to resolve things we ask for help on.

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    3 of 3 reviews are 5 stars
    3 new reviews for IT Managed Services services
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, Protek-IT has received positive feedback for their efficient project management and excellent communication. Clients highlighted their ability to troubleshoot effectively and provide stable IT solutions, with one noting their responsiveness to issues. The overall sentiment reflects satisfaction with the value for cost, as clients appreciated the budget-friendly pricing and high ratings that influenced their choice to work with Protek-IT. No significant areas for improvement were identified by clients.
    Read 3 Recent Reviews
    10 of 11 Chicago-based reviews are 5 stars
    1 Chicago-based review for IT Managed Services in past 6 months
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Law Firm

    5.0 — Protek-IT provides managed IT services to a law firm. Originally, they helped them relocate their office, handling the entire setup, including the hardware and software purchase and installation. Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.9

    Willing to Refer

    5.0

    Local businesses highlight Protek-IT's expertise in system migrations, security, and office buildouts, noting their professionalism, timely delivery, and ability to handle complex projects with minimal issues.
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  • Hristov Development Logotype

    5.0 11 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% API Development
    10% Application Management & Support +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% E-Commerce Development
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    10% Help desk
    30% Managed Hosting Services
    10% Cloud Server Migration +5
    10% Hardware
    10% Managed Software Application & Solutions
    10% Other IT managed services
    10% Software Evaluation
    10% Vendor Procurement & Selection

    Hristov Development is a custom software development company known for its expertise in AI integration, IT consulting, and innovative software solutions. They excel in agile project management, with 100% of reviews highlighting their rapid prototyping and exceptional communication skills. Clients consistently commend their dedication and ability to deliver tailored solutions, contributing significantly to project success and user engagement.

    See all 11 projects

    Reviews mention Reliable

    Clients consistently commend Hristov Development for their reliability and commitment to excellence. One client noted the team's exceptional project management, with deliverables consistently completed on time or ahead of schedule. Their proactive communication and ability to adapt to changing requirements were highlighted as key strengths. The collaboration led to significant measurable outcomes, reinforcing their reputation as a trusted partner. Overall, clients express high satisfaction with Hristov Development's reliability and customer-centric approach.
    • Custom Software Development for Career Management Platform
      5.0 Dec 14, 2024

      Deliverables were consistently completed on time or ahead of schedule, showcasing their commitment to meeting deadlines. Their ability to prototype and implement features rapidly enabled us to roll out platform enhancements faster than anticipated, contributing to accelerated time-to-market and improved user engagement. Kristian and the Hristov Development team were highly responsive to our needs, tailoring their services to meet our unique requirements. They prioritized understanding our goals, customizing solutions for maximum impact, and remaining available for quick adjustments whenever necessary. Their reliability, flexibility, and customer-focused approach made them a trusted partner and a key contributor to the success of our project.

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    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Hristov Development's strong value for money, noting their competitive pricing and high-quality deliverables. One client emphasized that they selected Hristov due to 'good value for cost' and praised their ability to meet project milestones efficiently. Another review mentioned that the team provided 'quick and lean' solutions at competitive rates. Overall, the sentiment across reviews reflects satisfaction with the pricing relative to the quality of service received.
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    More responsive than most other service providers

    Hristov Development is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (6) Switzerland (1)
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  • USWired Inc. Logotype

    5.0 3 reviews
    $10,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    60% IT Managed Services
    25% Cybersecurity
    15% Cloud Consulting & SI

    Focus Areas

    30% Help desk
    20% Managed Hosting Services
    20% Security +3
    10% Disaster Recovery
    10% Hardware
    10% Network

    USWired Inc. is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews highlight their exceptional communication and responsiveness, with 100% positive feedback regarding client satisfaction and security management. Notably, 100% of reviewers commend their adaptability and proactive problem-solving in IT management and support services.

    See all 3 projects

    Reviews mention Unique expertise

    USWired Inc. has received positive feedback for their unique expertise, particularly in IT support and hardware upgrades. A client noted their team's ability to provide specialized assistance based on the problem at hand, highlighting their successful management of a transition to web-based applications and enhanced security measures. The client praised their responsiveness and customer service, stating that employees felt well-supported during challenging times, such as the shift to remote work due to COVID-19.
    • IT Support & Maintenance for Local Education Nonprofit
      5.0 Aug 20, 2020

      They did an excellent job and jumped right in. They have so much expertise they can draw upon from their staff. Whatever the problem is, the person with expertise will jump in. They've been incredibly helpful in updating the hardware.

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    1 of 1 IT Managed Services reviews are 5 stars
    Unknown avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    IT Managed Service Partner for Trustee Office

    5.0 — USWired Inc. consolidated eight physical servers into four units and a virtual, Cytrix system. They now provide managed IT service including security fixes, hardware licensing, and network set-up. Read more
    Read 1 Review

    Industry Experience

    USWired Inc. has demonstrated expertise across the Education, Financial Services, and Nonprofit sectors. In Education, they excel in IT support and infrastructure management, enhancing operational efficiency and user satisfaction. In Financial Services, they provide robust security and system management, ensuring peace of mind for clients. The Nonprofit sector appreciates their responsive customer service and technological upgrades, especially during transitional periods. Overall, USWired Inc. is highly regarded for their customer-centric approach and technical knowledge across these industries.

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    Select Industry to see insights

    Nonprofit Education Financial services

    Chicago, IL

    444 North Michigan Avenue Suite 1200
    Chicago, IL 60611

    16 - 20

    773-920-2044

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  • SWC Technology Partners Logotype

    5.0 3 reviews
    $25,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% Application Management & Support
    10% BI & Big Data Consulting & SI +7
    10% CRM Consulting and SI
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Web Development

    Focus Areas

    25% Help desk
    15% Managed Hosting Services
    10% Disaster Recovery +5
    10% Hardware
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Telecom

    SWC Technology Partners is a provider of Managed IT Services, offering comprehensive IT management and support services. Across reviews, clients commend the company for its organizational skills, effective communication, and responsive support, with a high level of satisfaction in resolving critical IT issues. Approximately 80% of reviewers emphasize the quality of project management and infrastructure support provided.

    See all 3 projects

    Reviews mention Efficient

    Clients have consistently praised SWC Technology Partners for their efficiency and organization. One client highlighted their prompt response during a critical website outage, noting the rapid escalation and continuous updates provided throughout the resolution process. Another emphasized their structured ticketing system and thorough documentation practices, which set them apart from other vendors. Overall, the sentiment reflects a strong appreciation for their effective communication and timely project management, contributing to positive client experiences.
    • Managed Services for Outdoor Consumer Services Company
      5.0 Sep 14, 2015

      It was resolved quickly, and I was well informed throughout the entire process. That's pretty much been my experience through most of anything that's ever come up as far as them helping us resolve issues or problems, or even one-off projects and new things that we were looking to install. They're very organized, very efficient and communication is typically good.

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    Industry Experience

    SWC Technology Partners has demonstrated expertise across various industries including Education, Manufacturing, and Consumer Products. In Education, they excelled in managed services, significantly improving network infrastructure and support responsiveness, leading to high satisfaction. In Manufacturing, they provided essential IT support, enhancing uptime and operational efficiency, with clients noting prompt incident resolutions. In Consumer Products, their organized documentation and proactive infrastructure management received commendations. Overall, client sentiment across these sectors reflects strong reliability and skilled service, making them a suitable partner for organizations seeking IT solutions in these fields.

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    Select Industry to see insights

    Education Consumer Products Manufacturing

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with SWC Technology Partners' cost-effectiveness and value for money. One client noted that a significant project was completed under budget, highlighting their efficiency. Another mentioned an annual engagement of approximately $79,000, emphasizing satisfaction with the service quality received for the price. However, one client raised concerns about unexpected contract pricing increases, indicating a need for better financial planning. Overall, the sentiment reflects positive experiences with their pricing relative to service quality.
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    Chicago, IL

    33 West Monroe Street, Suite 1830
    Chicago, IL 60657

    201 - 250

    630.572.0240

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  • Waident Technology Solutions Logotype

    4.9 27 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    50% Help desk
    15% Disaster Recovery
    15% Managed Hosting Services +2
    15% Security
    5% Hardware

    Waident Technology Solutions is a provider of Managed IT Services, specializing in IT Management and Support Services. Feedback from reviews is overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and ability to deliver on time and within budget. Many clients, around 70%, commend Waident for their proactive approach and educational support, which enhances client self-sufficiency in managing IT issues.

    See all 27 projects

    Reviews mention Accommodating

    Clients have consistently noted Waident Technology Solutions' accommodating nature, particularly in their ability to quickly adapt to operational needs. One client highlighted the team's effectiveness in creating tailored solutions for cloud services and user support. Additionally, the hands-on approach provided by Waident's team was praised, allowing for seamless integration of services. Overall, the sentiment reflects satisfaction with Waident's responsive and flexible service, although some areas for improvement were noted, such as team member transitions.
    • Managed IT Services for Insurance Company
      4.5 Sep 24, 2025

      Waident Technology Solutions has adapted to our needs quickly and effectively. The team has been very effective in ensuring that the tunnels and routing they’ve created meet our operational needs.

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    Industry Experience

    Waident Technology Solutions has demonstrated expertise across diverse industries including Manufacturing, Government, Nonprofit, Financial Services, and Real Estate. Clients consistently highlight their responsive and proactive customer service, reliable IT support, and strong understanding of cybersecurity. Overall sentiment is positive, with clients emphasizing Waident's cost-effectiveness and ability to tailor services to specific organizational needs. This makes them a strong candidate for businesses seeking comprehensive IT solutions in sectors requiring robust technology infrastructures.

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    Select Industry to see insights

    Government Design Hospitality & leisure Financial services Healthcare Logistics & Supply Chain Construction Other Industry Human Resources Real estate Food & Beverages Education Legal IT Services Nonprofit Manufacturing Insurance Advertising & marketing Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (4) $50,000 to $199,999 (3) $200,000 to $999,999 (3)

    What Clients Have Said

    Clients generally express satisfaction with Waident Technology Solutions regarding their cost-effectiveness and value for money. For instance, one client noted that Waident's pricing fit their budget while providing top-tier IT support, stating, "We were able to enjoy top-tier IT support on a small company budget." Another client emphasized the company's "good value for cost" and responsiveness. Overall, clients appreciate that Waident delivers quality services without excessive charges, suggesting a positive sentiment towards their pricing structure.
    Read All Reviews

    View projects from:

    Chicago, Illinois (12) Milwaukee, Wisconsin (3) Elmhurst, Illinois (2) Geneva, Illinois (1) Gurnee, Illinois (1) Naperville, Illinois (1) Oak Park, Illinois (1) Villa Park, United States (1) Wauwatosa, Wisconsin (1) Deer Park, Illinois (1) Lake Bluff, Illinois (1) Riverwoods, Illinois (1)
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  • Shartega IT Logotype

    4.8 3 reviews
    $10,000+
    $150 - $199 / hr
    10 - 49
    Des Plaines, IL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    10% IT Strategy Consulting +1
    10% Unified Communications Consulting & SI

    Focus Areas

    30% Help desk
    30% Network
    30% Security +1
    10% Hardware

    Shartega IT is a Managed IT Services provider offering comprehensive IT management, support services, and outsourced IT solutions. The overall feedback from clients highlights their responsiveness, with 100% praising their ability to address concerns quickly, as well as their proactive and friendly approach. Clients appreciate Shartega IT's seamless project management and communication, with many noting their reliable and professional service.

    See all 3 projects

    Reviews mention Proactive

    Clients have consistently praised Shartega IT for their proactive approach, noting their responsiveness and initiative in addressing issues. One client highlighted an instance where the team proactively informed them about necessary security updates, demonstrating their commitment to maintaining operational efficiency. Overall, the sentiment reflects a high level of satisfaction with the company's ability to anticipate needs and provide timely support, ensuring minimal disruption to business operations.
    • IT MSP & Maintenance for Car Dealership Group
      5.0 Nov 18, 2020

      The other day, they figured out my computer didn’t have the security updated. They proactively gave me a call, asking to install it quickly. They’re super on top of everything, ensuring we don’t have any communication delays with customers.

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    Industry Experience

    Shartega IT has demonstrated expertise in the manufacturing and automotive industries. Clients in manufacturing appreciate their thorough approach to transitioning IT systems to the cloud and managing critical infrastructure, resulting in significant operational improvements. In the automotive sector, reviews highlight their responsiveness and ability to streamline operations across multiple dealerships. Overall sentiment indicates strong satisfaction with their collaborative style, reliability, and proactive support, making them a suitable partner for businesses seeking robust IT management solutions.

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    Select Industry to see insights

    Automotive Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Shartega IT for their exceptional value and responsive service, often highlighting the cost-effectiveness of their comprehensive IT solutions. One client noted an investment of approximately $35,000, stating that the increased IT budget was justified by the significant operational improvements and peace of mind provided. Overall, the sentiment reflects a strong appreciation for the seamless billing process and the high level of service, which clients find to be worth the investment.
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    View projects from:

    Chicago, Illinois (1) Naperville, Illinois (1) Lincolnwood, Illinois (1)
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  • Global Point Technology Solutions Logotype

    5.0 5 reviews
    $1,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    40% IT Managed Services
    45% Cloud Consulting & SI
    5% Cybersecurity +2
    5% IT Staff Augmentation
    5% IT Strategy Consulting

    Focus Areas

    30% Help desk
    30% Network
    15% Managed Hosting Services +4
    10% Security
    5% Disaster Recovery
    5% Other IT managed services
    5% Telecom

    Global Point Technology Solutions is a Managed IT Services provider specializing in IT Support Services, server management, and outsourced IT management. Reviews highlight a 100% satisfaction rate, particularly praising their technical expertise, responsiveness, and effective problem-solving capabilities. Clients consistently commend their ongoing support and seamless project management, underscoring their reputation as a reliable MSP partner.

    See all 5 projects

    Industry Experience

    Global Point Technology Solutions has demonstrated strong expertise across manufacturing, dental, financial services, and business services sectors. Clients commend their effective server management, responsive support, and seamless software integration. In manufacturing, their server solutions have enhanced operational efficiency. In dental and financial services, they provided essential IT support, ensuring minimal disruptions. Overall, feedback reveals high satisfaction with their reliability and personalized service, making them a suitable partner for businesses in these industries.

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    Select Industry to see insights

    Manufacturing Wellness & Fitness Financial services Business services

    View projects from:

    Chicago, Illinois (2) Libertyville, Illinois (1) Aspen, Colorado (1)
    3 of 3 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Server Migration & Backup for Metal Stamping Company

    5.0 — Global Point Technology Solutions migrated Exchange to Office 365 and did a Windows 2018 to 2019 virtual server migration. They also configured backups. The team provides ongoing server and backup Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Illinois-based clients praise Global Point for their expertise in managing complex IT systems, server migrations, and ongoing support across various industries, including healthcare, manufacturing, and finance. They emphasize the provider's responsiveness, technical knowledge, and ability to handle large, multi-faceted projects efficiently.
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  • GO Technology Group Logotype

    4.8 5 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Services provided

    95% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    65% Help desk
    5% Disaster Recovery
    5% Hardware +5
    5% Managed Hosting Services
    5% Network
    5% Other IT managed services
    5% Security
    5% Telecom

    GO Technology Group is a Managed IT Services company specializing in IT Support Services, cybersecurity, and IT infrastructure management. Reviewers highlight their responsiveness, effective problem-solving, and personalized attention, with 100% of feedback describing positive experiences. Clients appreciate their proactive approach to IT management, which has resulted in seamless operations and enhanced productivity.

    See all 5 projects

    Reviews mention Personable

    Clients consistently highlight the personable nature of GO Technology Group, emphasizing their commitment to personalized attention and effective communication. One client noted the owner, John Marta, is 'very hands-on' and available 24/7, reflecting a genuine dedication to client needs. Another praised their ability to explain complex technology in understandable terms, demonstrating patience and attentiveness. Overall, feedback indicates a strong sentiment of trust and satisfaction with the company's client-focused approach.
    • Managed IT Services for Advertising & Marketing Company
      5.0 Sep 2, 2021

      GO Technology Group works as a technology partner with our best interest always in mind. They are very personable, are able to explain complex technology matters in a way we can understand, are patient, and never try to sell us something we don't need.

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    Industry Experience

    GO Technology Group has garnered positive feedback across various industries, including Consulting, Logistics & Supply Chain, Environmental Services, and Advertising & Marketing. Clients praise their responsiveness, personalized attention, and expertise in managing IT infrastructure and cybersecurity. Their strengths lie in seamless integration into client operations, proactive problem-solving, and effective communication. Overall sentiment is exceptionally favorable, particularly for organizations seeking reliable IT support and strategic technology insights.

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    Select Industry to see insights

    Consulting Logistics & Supply Chain Environmental Services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive GO Technology Group as offering excellent value for money, with competitive pricing for their services. For example, one client noted a monthly fee of $250, totaling $10,000-$15,000 over several years, highlighting effective and timely support. Another client praised their ability to provide cost-effective solutions without unnecessary upselling. Overall, feedback reflects satisfaction with the company's responsiveness, personalized service, and commitment to client needs, reinforcing their reputation as a reliable IT partner.
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    Review Rating from Clients

    4.8/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    5.0

    Willing to Refer

    5.0

    Chicago-area clients praise GO Technology Group for their responsive, knowledgeable IT support, including cybersecurity, network management, and hardware upgrades. They value the company's proactive approach, quick problem resolution, and personalized service across diverse projects, from infrastructure updates to cybersecurity and cloud solutions.
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  • Stratosphere Networks Logotype

    5.0 3 reviews
    $10,000+
    $100 - $149 / hr
    50 - 249
    Evanston, IL

    Services provided

    30% IT Managed Services
    25% Cloud Consulting & SI
    20% ECM Consulting and SI +2
    15% IT Strategy Consulting
    10% Cybersecurity

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Managed Software Application & Solutions +3
    20% Network
    20% Security
    10% Telecom

    Stratosphere Networks is a provider of Managed IT Services and IT Support Services, offering expertise in managed information technology and consulting. Reviewers consistently praise their professionalism, reliability, and proactive support, with 100% positive feedback noting their ability to tailor solutions, handle projects efficiently, and maintain strong client communication. Their structured processes and remote service capabilities are highlighted as distinguishing features.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently express high levels of satisfaction with Converged Systems, highlighting their reliability and proactive approach. One client noted, 'They stepped in quickly and replaced the necessary parts for us to resume operations temporarily,' showcasing their responsiveness. Additionally, another client emphasized, 'We've been thoroughly impressed with their reliability and performance,' underlining their consistent support over a decade of partnership. Overall, the sentiment reflects a strong trust in Converged Systems' capabilities and commitment to client needs.
    • Managed Network Services For Mental Health Clinic
      5.0 Feb 24, 2016

      Since we've had our managed service agreement in place, Converged have been proactive in alerting us and fixing issues even before we knew something was wrong. They understand our needs as a nonprofit organization and tailor solutions accordingly. Converged always make sure that everything is up and running. I've never felt that they were lacking in any respect. We've been thoroughly impressed with their reliability and performance.

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    Industry Experience

    Stratosphere Networks demonstrates strong expertise in various industries including market research, mental health, and financial services. Clients appreciate their responsiveness, professionalism, and tailored solutions, notably in transitioning to VoIP systems and managing IT infrastructure. Overall sentiment across industries is highly positive, highlighting Stratosphere's commitment to effective communication and reliable service, making them well-suited for organizations seeking dedicated support in their technical transitions.

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    Select Industry to see insights

    Other Industry Healthcare Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed strong satisfaction regarding the value for money offered by Stratosphere Networks. One project manager highlighted their 'spectacular' work ethic and responsiveness, while another noted no instances of being over budget during their managed services collaboration. Overall, clients appreciate the tailored solutions and proactive support, indicating that Stratosphere Networks delivers quality services that align with their financial expectations.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.5

    Cost

    4.5

    Willing to Refer

    5.0

    Reviewers in Chicago commend Stratosphere Networks for their tailored solutions, proactive maintenance, and strong project management, effectively supporting organizations through infrastructure changes, system migrations, and ongoing IT consulting.
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  • Nansen Logotype

    5.0 1 review
    $50,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    30% IT Managed Services
    20% E-Commerce Development
    20% Web Development +3
    10% AR/VR Development
    10% UX/UI Design
    10% Web Design

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Hardware +12
    10% Other IT managed services
    10% Website Maintenance
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Network
    5% Security
    5% Software Evaluation
    5% Software Expert Witness
    5% Telecom

    Nansen is a digital solutions company specializing in web development and ongoing maintenance for global brands, integrating multiple data sources to create comprehensive digital experiences. Feedback is overwhelmingly positive, highlighting their effective problem-solving skills and transparent communication, with 100% of reviewers praising their project management and timely delivery.

    See all 1 projects

    Industry Experience

    Nansen has demonstrated strong expertise in the retail industry, notably through its work with U.S. Polo Assn. The company successfully integrated complex data sources into a scalable global website, enhancing digital presence and driving both online referrals and foot traffic to physical stores. Their transparent communication and effective project management received high praise. Overall, Nansen is well-suited for retail clients seeking innovative digital solutions that leverage third-party integrations and enhance user experience.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Nansen's pricing relative to the value delivered. One client noted that project management was transparent and efficient, resulting in timely delivery within budget. Additionally, the integration of multiple data sources into a centralized website was highlighted as a significant achievement. Overall, feedback indicates that Nansen offers competitive pricing for high-quality services, with clients appreciating the agency's capability to address unforeseen challenges effectively.
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  • ProdigyTeks, Inc. Logotype

    4.9 6 reviews
    $1,000+
    $150 - $199 / hr
    2 - 9
    Oakbrook Terrace, IL

    Services provided

    35% IT Managed Services
    50% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    15% Help desk
    40% Security
    25% Disaster Recovery +1
    20% Network

    ProdigyTeks, Inc. is a provider of Managed IT Services, offering comprehensive IT support and management, including hardware and software installation, cybersecurity, and strategic advisory. Across multiple reviews, 100% of clients emphasize their responsiveness, problem-solving expertise, and excellent project management, consistently highlighting their ability to deliver effective IT management solutions with minimal disruptions.

    See all 6 projects

    Reviews mention Efficient

    Clients consistently commend ProdigyTeks, Inc. for their efficient service delivery. One client noted that the team's responsiveness is 'punctual, efficient, and excellent,' highlighting their proactive approach in addressing issues before they arise. The transition from unreliable IT support to ProdigyTeks' constant monitoring has drastically improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the efficiency of their services.
    • Managed IT Services for Laminating Company
      5.0 Mar 22, 2021

      The most impressive aspect is the team’s personal response. The service they provide is punctual, efficient, and excellent.

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    Industry Experience

    ProdigyTeks, Inc. has garnered positive feedback across various industries, including Consulting, IT Services, Manufacturing, Real Estate, and Legal. Clients commend their expertise in IT support and cybersecurity, underscoring their responsiveness and effective problem-solving. The overall sentiment reflects satisfaction with ProdigyTeks' ability to enhance operational efficiency and provide reliable services. Industries such as Consulting and IT Services particularly highlight their strategic advisement capabilities, making ProdigyTeks a strong candidate for businesses seeking robust IT solutions.

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    Select Industry to see insights

    Consulting IT Services Manufacturing Real estate Legal

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    ProdigyTeks, Inc. is recognized for providing excellent value for money, with clients reporting annual investments ranging from $1,500 to $10,000. Feedback highlights their affordability and responsiveness, with one client noting they were the best priced among three providers. Another emphasized the significant improvement in IT support compared to previous providers. Overall, clients express high satisfaction with the cost-effectiveness of ProdigyTeks' services, recommending them particularly for small businesses seeking reliable IT solutions.
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    3 of 4 Chicago-based reviews are 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    IT Support for Social Impact Consulting Firm

    5.0 — A social impact consulting firm hired ProdigyTeks, Inc. to provide ongoing IT support. Additionally, they suggest solutions for strategic issues. Read more
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  • Braden Business Systems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Addison, IL

    Services provided

    20% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% Document Digitization & Management
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    20% Network +9
    10% Disaster Recovery
    9% Security
    5% Governance & Compliance Assessments
    5% IT Budgeting
    3% Hardware
    2% Managed Software Application & Solutions
    2% Other IT managed services
    2% Telecom
    2% Vendor Procurement & Selection

    Braden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.

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    $0 $0 $0

    SmartOps IT Managed Services Platform

    Three tailored managed services offerings to provide the perfect fit for your business. Whether you need advanced automation, supplemental IT support, or comprehensive IT management, we’ve got you covered. This game-changing platform bridges the gap between advanced IT management tools and the needs of smaller organizations.
    View Packages

    Addison, IL

    200 West Laura Drive
    Addison, IL 60101

    16 - 20

    630-552-6884

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  • Strategic Solutions, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Oak Brook, IL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    50% Help desk
    50% Other IT managed services

    Strategic Solutions, Inc., a midsize Cybersecurity and IT managed services company, is in Oak Brook, Illinois. Their services include Cybersecurity and IT managed services.

    Read more
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  • All Covered Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cloud Consulting & SI
    15% Cybersecurity +1
    15% IT Strategy Consulting

    Focus Areas

    15% Help desk
    40% Managed Hosting Services
    15% Network +3
    10% Managed Software Application & Solutions
    10% Security
    10% Telecom

    Launched in 1997, All Covered is an IT managed services company. The team specializes in IT managed services and cloud consulting & SI.

    Read more

    Chicago, IL

    500 West Madison Street
    Chicago, IL 60661

    50 - 75

    866.446.1133

    See All Locations (4)
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  • SDI Presence Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    60% IT Managed Services
    10% IT Strategy Consulting
    5% Application Management & Support +5
    5% Cloud Consulting & SI
    5% Cybersecurity
    5% ERP Consulting and SI
    5% Enterprise App Modernization
    5% Other IT Consulting and SI

    Focus Areas

    20% Help desk
    20% Managed Software Application & Solutions
    20% Network +5
    20% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Hosting Services
    5% Telecom

    SDI Presence is an IT managed services company. Founded in 2016, the team focuses on IT managed services and IT strategy consulting.

    Read more
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  • Finland Tech Solutions Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Chicago, IL

    Services provided

    75% IT Managed Services
    10% Cloud Consulting & SI
    5% IT Staff Augmentation +2
    5% IT Strategy Consulting
    5% Other IT Consulting and SI

    Focus Areas

    40% Help desk
    20% Managed Hosting Services
    10% Disaster Recovery +5
    10% Security
    5% Hardware
    5% Managed Software Application & Solutions
    5% Network
    5% Telecom

    Finland Tech Solutions is an IT managed services company. They were launched in 2001 and specialize in IT managed services and cloud consulting & SI.

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  • The Isidore Group Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    15% Cloud Consulting & SI +1
    5% Unified Communications Consulting & SI

    Focus Areas

    40% Help desk
    15% Disaster Recovery
    15% Network +5
    10% Hardware
    5% Cloud Server Migration
    5% Governance & Compliance Assessments
    5% Managed Hosting Services
    5% Security

    The Isidore Group, an IT managed services company, is located in Burr Ridge, Illinois and Chicago, Illinois. They provide IT managed services and Cybersecurity and were launched in 2014.

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    Chicago, IL

    205 North Michigan Avenue
    Chicago, IL 60601

    10 - 15

    +1(844)884-8040

    See All Locations (2)
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  • CrossRealms International Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +2
    5% Business Continuity Management
    5% IT Staff Augmentation

    Focus Areas

    20% Help desk
    15% Cloud Server Migration
    15% Governance & Compliance Assessments +5
    15% Network
    10% Disaster Recovery
    10% Managed Hosting Services
    10% Security
    5% Other IT managed services

    CrossRealms International is an IT managed services company. Launched in 2008, the team focuses on IT managed services and IT strategy consulting.

    Read more
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  • Kraft & Kennedy, Inc. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    35% IT Managed Services
    20% IT Strategy Consulting
    15% Cloud Consulting & SI +3
    10% Cybersecurity
    10% ECM Consulting and SI
    10% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Network +4
    15% Disaster Recovery
    15% Hardware
    10% Managed Software Application & Solutions
    10% Security

    Founded in 1988, Kraft & Kennedy, Inc. Is an IT managed services company. Based in New York, New York and Houston, Texas, the team provides IT managed services and IT strategy consulting.

    Read more

    Chicago, IL

    205 West Randolph Street, Suite 1450,
    Chicago, IL 60606

    2 - 5

    312.273.4320

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  • Touch Support Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% Application Management & Support
    10% BI & Big Data Consulting & SI +7
    10% Back Office Outsourcing
    10% Cloud Consulting & SI
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    30% Help desk
    30% Managed Hosting Services
    20% Managed Software Application & Solutions +1
    20% Network

    Big data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI.

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  • Cloud5 Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    50% IT Managed Services
    30% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    35% Help desk
    35% Telecom
    30% Network

    Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.

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  • Net Works Consulting Resources Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Services provided

    40% IT Managed Services
    20% Cybersecurity
    20% IT Staff Augmentation +2
    10% Call Center Services
    10% Cloud Consulting & SI

    Focus Areas

    30% Help desk
    20% Security
    10% Disaster Recovery +4
    10% Hardware
    10% Managed Hosting Services
    10% Network
    10% Telecom

    Net Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.

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  • K-Plus Technology Solutions, LLC Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Chicago, IL

    Services provided

    70% IT Managed Services
    15% Staffing
    15% Web Development

    Focus Areas

    25% Help desk
    10% Disaster Recovery
    10% Hardware +6
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation
    5% Software Expert Witness

    K-Plus Technology Solutions, LLC, an IT managed services company, was established in 2001. The team offers IT managed services and Web Development.

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  • OnRamp Networks Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Services provided

    80% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Managed Hosting Services +1
    25% Network

    OnRamp Networks is a small IT managed services company based in Chicago, Illinois. Their services include IT managed services and cloud consulting & SI.

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  • HTML Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Glenview, IL

    Services provided

    45% IT Managed Services
    25% Cybersecurity
    15% Cloud Consulting & SI +2
    10% IT Strategy Consulting
    5% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    15% Network +5
    15% Security
    10% Disaster Recovery
    10% Hardware
    5% Managed Software Application & Solutions
    5% Telecom

    HTML Global is an IT managed services company. Established in 2011, the firm specializes in IT managed services and Cybersecurity.

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  • Aqueity Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Downers Grove, IL

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    10% IT Strategy Consulting +2
    5% Cloud Consulting & SI
    5% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    20% Network +3
    20% Security
    10% Managed Software Application & Solutions
    10% Telecom

    Aqueity is an IT managed services company headquartered in Downers Grove, Illinois. Their services include IT managed services and Cybersecurity.

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  • AKA Comp Solutions Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Chicago, IL

    Services provided

    50% IT Managed Services
    50% Cloud Consulting & SI

    Focus Areas

    15% Help desk
    15% Network
    15% Security +10
    10% Hardware
    5% Cloud Server Migration
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    AKA Comp Solutions, a cloud consulting & SI and IT managed services company, is in Chicago, Illinois. The team specializes in cloud consulting & SI and IT managed services.

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  • ReadyNetworks Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Evanston, IL

    Services provided

    40% IT Managed Services
    25% Cloud Consulting & SI
    15% Cybersecurity +2
    10% BI & Big Data Consulting & SI
    10% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    15% Managed Hosting Services +5
    15% Network
    15% Security
    5% Hardware
    5% Other IT managed services
    5% Telecom

    ReadyNetworks is an IT managed services company. The Evanston, Illinois-based agency was founded in 2007. Their team specializes in IT managed services and cloud consulting & SI.

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  • Spot Migration Co Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Des Plaines, IL

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    10% Cloud Consulting & SI +1
    10% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Security
    10% Cloud Server Migration +6
    10% Disaster Recovery
    10% Hardware
    10% IT Budgeting
    10% Network
    5% Governance & Compliance Assessments
    5% Managed Software Application & Solutions

    Spot Migration Co is a Cybersecurity company. The team offers Cybersecurity and IT managed services and is headquartered in Des Plaines, Illinois.

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  • All Tech Solutions Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Lombard, IL

    Services provided

    35% IT Managed Services
    30% Cybersecurity
    25% Building Security Services +1
    10% Other IT Consulting and SI

    Focus Areas

    25% Help desk
    25% Managed Software Application & Solutions
    20% Managed Hosting Services +4
    15% Network
    5% Disaster Recovery
    5% Other IT managed services
    5% Security

    All Tech Solutions is an IT managed services company. Based in Lombard, Illinois, the team focuses on IT managed services and Cybersecurity.

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  • Enterprise Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Chicago, IL

    Services provided

    20% IT Managed Services
    40% Cloud Consulting & SI
    20% Cybersecurity +2
    10% Application Management & Support
    10% BI & Big Data Consulting & SI

    Focus Areas

    30% Help desk
    30% Managed Hosting Services
    10% Network +5
    10% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Software Application & Solutions
    5% Telecom

    Established in 2000, Enterprise Outsourcing is a cloud consulting & SI company. The team offers cloud consulting & SI and Cybersecurity and is based in Sandton, South Africa and Melbourne,

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    Chicago, IL

    111 North Wabash Avenue
    Chicago, IL 60602

    10 - 15

    +13 12702 4020

    See All Locations (6)
    View Profile

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We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Corporate Technologies
2 Framework IT
3 BetterWorld Technology
4 XL.net
5 Andromeda
6 EMPIST
7 TechNoir Solutions
8 Ascend Technologies
9 PSM Partners
10 Simply Smart Technology
11 Protek-IT
12 Hristov Development
13 USWired Inc.
14 Synoptek
15 Reboot, Inc.

List of the Top 15 Chicago Outsourced Help Desk Services

  1. Corporate Technologies Logotype

    Corporate Technologies

    $1,000+
    $25 - $49 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    37.2/40.0
    18/20 Reviews
    9.6/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    80% IT Managed Services
    40% Help desk
    20% Other
    View Profile Visit Website
  2. Framework IT Logotype

    Framework IT

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% IT Managed Services
    35% Help desk
    50% Other
    View Profile Visit Website
  3. BetterWorld Technology Logotype

    BetterWorld Technology

    $1,000+
    $150 - $199 / hr
    50 - 249
    Oak Brook, IL

    Ability to deliver

    35.7/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% IT Managed Services
    15% Help desk
    50% Other
    View Profile Visit Website
  4. XL.net Logotype

    XL.net

    $5,000+
    Undisclosed
    10 - 49
    Park Ridge, IL

    Ability to deliver

    35.7/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    70% IT Managed Services
    25% Help desk
    30% Other
    View Profile Visit Website
  5. Andromeda Logotype

    Andromeda

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    34.7/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  6. EMPIST Logotype

    EMPIST

    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    34.3/40.0
    15.8/20 Reviews
    9/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    50% IT Managed Services
    10% Help desk
    50% Other
    View Profile Visit Website
  7. TechNoir Solutions Logotype

    TechNoir Solutions

    $5,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    33.9/40.0
    16.4/20 Reviews
    9.5/10 Clients & Experience
    8/10 Market Presence

    Service focus

    45% IT Managed Services
    20% Help desk
    55% Other
    View Profile Visit Website
  8. Ascend Technologies Logotype

    Ascend Technologies

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.8/40.0
    15.8/20 Reviews
    6.4/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    40% IT Managed Services
    15% Help desk
    60% Other
    View Profile Visit Website
  9. PSM Partners Logotype

    PSM Partners

    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    30.2/40.0
    18.6/20 Reviews
    2.2/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    30% IT Managed Services
    15% Help desk
    70% Other
    View Profile Visit Website
  10. Simply Smart Technology Logotype

    Simply Smart Technology

    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    28.2/40.0
    16.2/20 Reviews
    6.3/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  11. Protek-IT Logotype

    Protek-IT

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    25.8/40.0
    17.6/20 Reviews
    2.4/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    55% IT Managed Services
    40% Help desk
    45% Other
    View Profile Visit Website
  12. Hristov Development Logotype

    Hristov Development

    $5,000+
    $25 - $49 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    32.8/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% IT Managed Services
    10% Help desk
    90% Other
    View Profile Visit Website
  13. USWired Inc. Logotype

    USWired Inc.

    $10,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  14. Synoptek Logotype

    Synoptek

    $50,000+
    $150 - $199 / hr
    1,000 - 9,999
    Oakbrook Terrace, IL

    Ability to deliver

    24.5/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  15. Reboot, Inc. Logotype

    Reboot, Inc.

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    29.9/40.0
    16.4/20 Reviews
    7.5/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% IT Managed Services
    10% Help desk
    75% Other
    View Profile Visit Website
  16. SWC Technology Partners Logotype

    SWC Technology Partners

    $25,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    29/40.0
    16.2/20 Reviews
    6.2/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% IT Managed Services
    25% Help desk
    90% Other
    View Profile Visit Website
  17. Waident Technology Solutions Logotype

    Waident Technology Solutions

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    22.5/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website
  18. Shartega IT Logotype

    Shartega IT

    $10,000+
    $150 - $199 / hr
    10 - 49
    Des Plaines, IL

    Ability to deliver

    22.4/40.0
    15.6/20 Reviews
    1.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  19. Advanced IT Logotype

    Advanced IT

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    22.9/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    65% IT Managed Services
    20% Help desk
    35% Other
    View Profile Visit Website
  20. Global Point Technology Solutions Logotype

    Global Point Technology Solutions

    $1,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    21.4/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  21. GO Technology Group Logotype

    GO Technology Group

    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    20.8/40.0
    15.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    95% IT Managed Services
    65% Help desk
    5% Other
    View Profile Visit Website
  22. Agility Network Services, Inc. Logotype

    Agility Network Services, Inc.

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    23/40.0
    15.4/20 Reviews
    0/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    45% IT Managed Services
    15% Help desk
    55% Other
    View Profile Visit Website
  23. SoftDoes Logotype

    SoftDoes

    $10,000+
    $50 - $99 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    26.8/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    10% IT Managed Services
    10% Help desk
    90% Other
    View Profile Visit Website
  24. Stratosphere Networks Logotype

    Stratosphere Networks

    $10,000+
    $100 - $149 / hr
    50 - 249
    Evanston, IL

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    1.4/10 Clients & Experience
    6/10 Market Presence

    Service focus

    30% IT Managed Services
    10% Help desk
    70% Other
    View Profile Visit Website
  25. Nansen Logotype

    Nansen

    $50,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    24.2/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    30% IT Managed Services
    10% Help desk
    70% Other
    View Profile Visit Website
  26. ProdigyTeks, Inc. Logotype

    ProdigyTeks, Inc.

    $1,000+
    $150 - $199 / hr
    2 - 9
    Oakbrook Terrace, IL

    Ability to deliver

    21.4/40.0
    15.8/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    35% IT Managed Services
    15% Help desk
    65% Other
    View Profile Visit Website
  27. Access One Inc. Logotype

    Access One Inc.

    $5,000+
    $200 - $300 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    15.1/40.0
    0/20 Reviews
    7.2/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    60% IT Managed Services
    20% Help desk
    40% Other
    View Profile Visit Website
  28. Braden Business Systems Logotype

    Braden Business Systems

    Undisclosed
    Undisclosed
    50 - 249
    Addison, IL

    Ability to deliver

    17.1/40.0
    0/20 Reviews
    8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% IT Managed Services
    20% Help desk
    80% Other
    View Profile Visit Website
  29. Insight Global Logotype

    Insight Global

    $5,000+
    Undisclosed
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    13.4/40.0
    0/20 Reviews
    3.4/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  30. Strategic Solutions, Inc. Logotype

    Strategic Solutions, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Oak Brook, IL

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website

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