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Home Help Desk Support United States Chicago

Top Help Desk Services in Chicago

Ratings Updated: September 27, 2026
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104 Companies

Country: United States
State: Illinois
City: Chicago

List of the Top Chicago Outsourced Help Desk Services

  • Corporate Technologies Logotype

    4.6 19 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Chicago, IL

    Services provided

    80% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity

    Focus Areas

    40% Help desk
    20% Network
    20% Security +2
    10% Disaster Recovery
    10% Hardware

    Corporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.

    See all 19 projects
    1 of 5 Help desk reviews are 5 stars
    Unknown avg. project cost

    Help desk Experience

    Corporate Technologies receives overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight their expertise in IT support, rapid response times, and effective communication. Key strengths include proactive monitoring that reduces downtime and enhances operational efficiency. Notably, one client noted a transformation from multi-day resolution times to same-day support. Overall, Corporate Technologies is lauded for its reliability, professionalism, and commitment to client success.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Corporate Technologies is often recognized for its competitive pricing and overall value for money. Clients have noted that their pricing fits within budget constraints while providing good value. For instance, one client emphasized that Corporate Technologies offered 'good value for the cost' and was selected over competitors for this reason. However, some feedback indicates inconsistencies in service delivery, with one client expressing dissatisfaction over unmet expectations despite initial cost-effectiveness. Overall, sentiment regarding value is generally positive, with several clients highlighting the affordability of services.
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    Grand Rapids, Michigan (2) Saint Paul, Minnesota (2) West Milford, New Jersey (1) Los Angeles, California (1) Tulsa, Oklahoma (1) Holland, Michigan (1) Eagan, Minnesota (1) Cary, North Carolina (1) Olathe, Kansas (1) South Chicago, Illinois (1) Fargo, North Dakota (1) Grand Forks, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1) Rockford, Michigan (1) Halstad, United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Review Rating from Clients

    4.5/5.0

    Quality

    3.5

    Schedule

    4.0

    Cost

    4.0

    Willing to Refer

    4.0

    Local clients describe Corporate Technologies as a dependable partner for IT and server services, noting their ability to increase productivity through cloud solutions and system upgrades. They appreciate the team's patience and effective project communication.
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  • Framework IT Logotype

    4.8 28 reviews
    Premier Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    10% Cloud Consulting & SI +2
    10% IT Strategy Consulting
    10% Unified Communications Consulting & SI

    Focus Areas

    35% Help desk
    35% Network
    25% Managed Hosting Services +1
    5% Other IT managed services

    Framework IT offers comprehensive IT Management, IT Support Services, and Managed IT Services, excelling in proactive and personalized Information Technology solutions. Across reviews, 100% of clients praise their responsive and knowledgeable support. Their customer-centric approach, technical proficiency, and tailored solutions earn them high ratings, making them a trusted Managed IT partner for various industries.

    See all 28 projects
    11 of 14 Help desk reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Help desk Experience

    Framework IT has received overwhelmingly positive feedback for their Help Desk services, with 90% of clients expressing satisfaction with their responsiveness and expertise. Common themes highlight their proactive support, effective communication, and the ability to tailor solutions to specific organizational needs. Notably, clients appreciate their quick response times and the seamless transition to cloud services. Areas for improvement are minimal, with only 5% of reviews indicating potential enhancements, underscoring Framework's strong reputation as a reliable IT partner.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Feedback from clients indicates that Framework IT provides strong value for money, with many praising their competitive pricing and quality of service. One client noted they chose Framework for their budget-friendly pricing and good cultural fit, stating, "they offer good value for the cost." Another highlighted the cost-effectiveness of their services, emphasizing the significant savings compared to previous providers. Overall, clients express high satisfaction with Framework's responsiveness and the quality of their IT support, reinforcing their reputation as a cost-effective choice.
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    17 of 20 Chicago-based reviews are 5 stars
    1 Chicago-based review for IT Managed Services in past 6 months
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    IT Managed Services for Nonprofit Org

    5.0 — Framework IT provides managed IT services for a nonprofit organization. Their work includes network support, software updates, cybersecurity, and AI management. Read more
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    Review Rating from Clients

    4.8/5.0

    Quality

    4.9

    Schedule

    4.8

    Cost

    4.9

    Willing to Refer

    4.9

    Chicago-area clients praise Framework IT for their proactive, responsive support across diverse projects like network management, cybersecurity, and cloud migrations. They value the team's technical expertise, strategic guidance, and ability to handle complex, multi-location environments efficiently.
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  • Andromeda Logotype

    4.7 40 reviews
    Premier Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    60% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity

    Focus Areas

    30% Help desk
    30% Network
    15% Disaster Recovery +2
    15% Managed Hosting Services
    10% Security

    Andromeda is a Managed IT Services provider renowned for its comprehensive IT management and support services. Approximately 90% of reviewers commend their effective project management and communication, noting significant improvements in IT infrastructure and security. Many clients highlight their expertise in IT managed services, cybersecurity, and infrastructure support, with an emphasis on transparency and collaboration.

    See all 40 projects

    Average Project Cost Breakdown

    $50,000 to $199,999 (13) $10,000 to $49,000 (7) $200,000 to $999,999 (7)

    What Clients Have Said

    Andromeda Technology Solutions is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality service. One client emphasized that Andromeda's pricing structure allows for custom billing, ensuring clients only pay for necessary services. Another highlighted that their services are cost-effective compared to previous providers. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the combination of affordability and the quality of work received.
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    Chicago, Illinois (14) Wheaton, Illinois (1) Mokena, Illinois (1) Downers Grove, Illinois (1) Frankfort, Illinois (1) Homer Glen, Illinois (1) Joliet, Illinois (1) Maumelle, Arkansas (1) New Lenox, Illinois (1) Plainfield, Illinois (1) Tinley Park, Illinois (1) Bolingbrook, Illinois (1) Waukegan, Illinois (1) Denver, Colorado (1) Los Angeles, California (1) San Francisco, California (1) Santa Ana, California (1) New York City, New York (1) East Dundee, Illinois (1) Mendota, Illinois (1) Sugar Grove, Illinois (1) Willowbrook, Illinois (1) Delafield, United States (1) Seneca, Illinois (1) Boyceville, Wisconsin (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Chicago, IL

    980 North Michigan Avenue
    Chicago, IL 60611

    2 - 5

    815-836-0030

    See All Locations (3)

    Review Rating from Clients

    4.7/5.0

    Quality

    4.7

    Schedule

    4.6

    Cost

    4.6

    Willing to Refer

    4.8

    Reviewers in Chicago commend Andromeda for their expertise in managed services, network security, and infrastructure overhaul. Clients appreciate their proactive approach, quick response times, and personalized service, which have resulted in improved operational stability and secure, reliable IT environments.
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  • XL.net Logotype

    4.9 12 reviews
    Premier Verified Clutch Guarantee
    $5,000+
    Undisclosed
    10 - 49
    Park Ridge, IL

    Services provided

    70% IT Managed Services
    15% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    25% Help desk
    20% Security
    15% Disaster Recovery +3
    15% Managed Software Application & Solutions
    15% Network
    10% Managed Hosting Services

    XL.net is a prominent provider of Managed IT Services, specializing in comprehensive IT management, support services, and cybersecurity. Reviews indicate a high level of customer satisfaction, with consistent praise for their responsiveness, expertise, and seamless integration into client operations. Approximately 80% of reviewers highlighted their exceptional IT support and project management skills, with no significant areas for improvement mentioned.

    See all 12 projects
    5 of 6 Help desk reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Help desk Experience

    XL.net has received overwhelmingly positive feedback within the Help Desk service, with approximately 85% of reviewers highlighting their responsiveness, expertise, and effective communication. Clients emphasized XL.net's ability to resolve issues swiftly, often within the same day, and their understanding of complex IT environments. Notable strengths include consistent support and proactive problem-solving, although a few mentioned occasional delays in special project timelines. Overall, XL.net is regarded as a reliable IT partner, contributing significantly to clients' operational efficiency.

    Read Most Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (5) $10,000 to $49,000 (3) Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight XL.net's competitive pricing and value for money. One client noted a flat monthly rate of $3,300, emphasizing budget predictability and reduced IT issues. Another client appreciated their responsiveness and quality of service, stating that they exceeded expectations compared to competitors. Overall, feedback indicates that XL.net provides excellent service relative to cost, with many clients expressing satisfaction with the investment made and the resulting improvements in IT management.
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    Chicago, Illinois (6) Downers Grove, Illinois (1) Elk Grove Village, Illinois (1) Lombard, Illinois (1) Peoria, Illinois (1) Buffalo, New York (1) Itasca, Illinois (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Central Standard Time (CST)
    7 of 9 Chicago-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    IT Managed Services project highlight

    IT Services for Supply Chain Management Consulting Firm

    5.0 — XL.net provides ongoing IT services for a supply chain management consulting firm. The team is responsible for setting up backup software and security apps, managing IT security, and improving Read more
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  • PSM Partners Logotype

    4.9 8 reviews
    Premier Verified
    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    30% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    15% Help desk
    15% Disaster Recovery
    15% Network +7
    15% Security
    10% Managed Hosting Services
    10% Telecom
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Software Evaluation

    PSM Partners is a Managed IT Services provider excelling in IT management, IT support services, and outsourced IT solutions. With 100% positive feedback, clients commend their reliability, professionalism, and innovative problem-solving. Approximately 60% of reviews highlight their responsiveness and ability to tailor IT solutions to specific needs, emphasizing their role as a trusted partner in managing complex IT infrastructures and enhancing operational efficiency.

    See all 8 projects
    1 of 1 Help desk reviews is 5 stars
    Unknown avg. project cost

    Help desk Experience

    PSM Partners has received overwhelmingly positive feedback in their Help Desk service engagements, with 100% of reviewers highlighting their expertise in managing complex infrastructure projects and effective leadership. Clients appreciate their attention to detail, advanced technical skills, and strong communication, resulting in satisfied user communities and stable operations. No negative feedback has been recorded, emphasizing their consistent impact and value in delivering support solutions tailored to organizational needs.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend PSM Partners for their high value relative to cost, highlighting their responsive support and effective project management. One client noted their 'good value for cost' during a cloud optimization analysis, while another emphasized that their 'pricing fit our budget' and 'great value for the cost' made them a preferred choice. Overall, the sentiment reflects satisfaction with the balance of quality service and affordability, reinforcing PSM Partners as a cost-effective solution for IT needs.
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    Chicago, Illinois (3) Crystal Lake, Illinois (1) Elmhurst, Illinois (1) Grayslake, Illinois (1) Northbrook, Illinois (1) West Chicago, Illinois (1)
    5 of 5 Chicago-based reviews are 5 stars
    2 Chicago-based reviews for IT Managed Services in past 6 months
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    IT Managed Services project highlight

    Managed IT Services for Talent Management Firm

    4.5 — PSM Partners provides managed IT services for a talent management firm. The team handles the client's day-to-day technology needs and larger strategic initiatives. Read more
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  • SoftDoes Logotype

    5.0 39 reviews
    Premier Verified Clutch Guarantee
    $10,000+
    $50 - $99 / hr
    50 - 249
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% AI Consulting
    10% AI Development +7
    10% Custom Software Development
    10% Enterprise App Modernization
    10% Generative AI
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +7
    10% Hardware
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Software Evaluation
    10% Website Maintenance

    SoftDoes is a versatile software development company specializing in mobile and web applications, system integrations, and workflow automation. Across its reviews, 100% of clients praised SoftDoes for delivering projects on schedule, with notable improvements in efficiency and user engagement. Approximately 90% of reviewers highlighted the company's ability to customize solutions for various business needs, emphasizing SoftDoes's deep understanding of practical user requirements and effective communication.

    See all 39 projects

    Reviews mention Great project management

    SoftDoes received high praise for its project management capabilities, with clients noting excellent communication and flexibility throughout the project lifecycle. One client, the CEO of Care In Touch, highlighted that SoftDoes made them feel like part of the team, demonstrating a commitment to delivering a successful project. The management was described as accommodating and patient, ensuring that the client's vision was fully realized, which contributed to a positive overall sentiment regarding the company's project management.
    • Process Automation Tool Dev for Home Health Services Company
      5.0 Feb 25, 2026

      Management was excellent. They communicated on time, were flexible and very accommodating. It was almost like you were part of their team and focusing on delivering the project to be successful. I can feel the full support to ensure whatever my vision on this project was delivered.

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    United States (22) Canada (5) England (3) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)

    Chicago, IL

    167 North Green Street
    Chicago, IL 60607

    2 - 5

    See All Locations (50)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.5

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Chicago commend SoftDoes for creating a polished, functional site tailored to niche financial research, with seamless Stripe integration and secure PDF delivery. Clients emphasize their responsiveness, project management, and ability to meet detailed requirements within reasonable timeframes.
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  • 7 Layer Solutions Inc Logotype

    5.0 6 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Schaumburg, IL

    Services provided

    45% IT Managed Services
    40% Cybersecurity
    15% AI Development

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Hardware +2
    20% Managed Hosting Services
    20% Network

    7 Layer Solutions Inc is a Managed IT Services provider specializing in IT management, support, and cybersecurity. The company receives overwhelmingly positive feedback, with clients praising their technical expertise, high-touch service, and reliability. Approximately 90% of reviewers highlighted their effective communication and project management, emphasizing their ability to act as an extension of clients' teams.

    See all 6 projects

    Reviews mention Personable

    7 Layer Solutions Inc has received positive feedback regarding their personable approach, with clients noting that their engineers are always available and extremely personable. One client emphasized that 7 Layer Solutions Inc acts as an extension of their team, demonstrating a high level of engagement and partnership. The company is praised for being accessible and providing a high-touch service, which is considered rare in the industry.
    • Managed TI, Cybersecurity & Consulting for Insurance Agency
      5.0 Sep 9, 2026

      Yes. They act like an extention of our team and know us well. Our engineers are always available, extremley personable, and have been great to work with.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    7 Layer Solutions Inc is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget while delivering high-quality services. A client from GoGoMeds emphasized that 7 Layer Solutions Inc offered good value for the cost, contributing to improved network reliability and security. Another client appreciated the high-touch service and stated that although initial costs were surprising, the investment proved worthwhile, yielding greater value than hiring multiple specialists.
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    4 of 4 Chicago-based reviews are 5 stars
    4 Chicago-based reviews for IT Managed Services in past 6 months
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed TI, Cybersecurity & Consulting for Insurance Agency

    5.0 — 7 Layer Solutions Inc provides managed IT, cybersecurity, and consulting services for an insurance agency. The team has created a technology roadmap and offers end user support to prevent data Read more
    Read Similar Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.9

    Willing to Refer

    5.0

    Local clients highlight 7 Layer Solutions Inc's high-touch, responsive approach in managing complex IT needs, from network stability to strategic consulting, ensuring seamless operations and increased productivity.
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  • Reboot, Inc. Logotype

    4.8 6 reviews
    Verified
    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    25% IT Managed Services
    25% Cloud Consulting & SI
    25% Cybersecurity +1
    25% IT Strategy Consulting

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Governance & Compliance Assessments +11
    10% IT Budgeting
    10% Network
    10% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    Reboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.

    See all 6 projects

    Reviews mention Transparent

    Clients commend Reboot, Inc. for their transparency throughout project management, noting their adherence to timelines and proactive communication regarding milestones and setbacks. One client highlighted the regular progress check-ins and detailed reports that ensured deliverables were consistently met or exceeded. Overall sentiment reflects a high level of satisfaction, with clients appreciating the company's structured approach and responsiveness to evolving needs, indicating a strong fit for collaborative projects.
    • Cybersecurity & Managed IT Services for Marketing Company
      5.0 Apr 1, 2025

      Their project management was highly structured and transparent. They adhered closely to agreed-upon timelines, proactively updating us on each milestone’s status and promptly communicating any potential setbacks. Whenever new or urgent needs arose, they were responsive and flexible, adjusting resources as necessary to meet changing priorities.

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    Chicago, Illinois (2) Jacksonville, Illinois (1) Lombard, Illinois (1) Palatine, Illinois (1) Elkhart, Indiana (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)

    Chicago, IL

    230 East Ohio Street
    Chicago, IL 60611

    16 - 20

    855 272 0402

    See All Locations (3)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.5

    Cost

    4.5

    Willing to Refer

    4.8

    Illinois-based clients praise Reboot, Inc. for their cybersecurity expertise, comprehensive IT support, and ability to handle complex projects like risk assessments, policy development, and system hardening. They value the company's responsiveness, professionalism, and tailored solutions that improve operational security and efficiency.
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  • Advanced IT Logotype

    5.0 2 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    65% IT Managed Services
    20% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    20% Other IT managed services +6
    10% IT Budgeting
    10% Vendor Procurement & Selection
    5% Managed Hosting Services
    5% Network
    5% Security
    5% Telecom

    Advanced IT is a Managed IT Services provider specializing in IT Support Services, cybersecurity, and network management. The company is highly rated, with reviewers consistently praising its responsiveness, professionalism, and personal service. Over 80% of reviewers highlight their satisfaction with Advanced IT's support, and 100% express contentment with their overall experience, emphasizing the company's value for cost and alignment with client needs.

    See all 2 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Advanced IT's strong value for money, noting their good pricing relative to the quality of service provided. One client specifically mentioned selecting Advanced IT for its 'good value for cost' and another echoed this sentiment, stating they were impressed by the company's responsiveness and professionalism. Overall, the feedback reflects a high level of satisfaction regarding the balance between cost and the quality of services received.
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    1 of 1 Chicago-based review is 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    IT Managed Services for Software Company

    5.0 — Advanced IT provides managed IT services for a software company. The team manages the client's applications, networks, and computer equipment. Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Chicago-based clients praise Advanced IT for their responsiveness, professionalism, and reliable support in equipment and software distribution. They emphasize the company's ability to deliver always-available solutions and effective project management, even on complex security and network projects.
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  • Agility Network Services, Inc. Logotype

    4.7 3 reviews
    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    45% IT Managed Services
    20% Cloud Consulting & SI
    15% Cybersecurity +2
    10% IT Strategy Consulting
    10% Other IT Consulting and SI

    Focus Areas

    15% Help desk
    15% Cloud Server Migration
    15% Security +6
    10% Disaster Recovery
    10% Governance & Compliance Assessments
    10% Hardware
    10% Network
    10% Vendor Procurement & Selection
    5% IT Budgeting

    Agility Network Services, Inc. is a Managed IT Services provider offering comprehensive IT management, support, and consulting services. With 100% positive feedback, they are praised for their cost-effective solutions, responsive service, and expertise in IT management. Clients highlight their efficient project completion and ability to provide scalable IT solutions, though some suggest improvements in seminar quality and upfront communication.

    See all 3 projects

    Reviews mention Communicative

    Clients have consistently praised Agility Network Services, Inc. for their strong communication skills, noting that they communicate very well and are readily available via email and phone. One client highlighted that the team makes them feel like a top priority, emphasizing their responsiveness and knowledge. The projects are completed within expected timeframes, which further reflects their effective communication. Overall, the sentiment regarding their communicative nature is highly positive.
    • Cybersecurity & Managed IT Services for Fire Safety Firm
      4.5 Apr 4, 2025

      Agility Network Services, Inc. communicates very well with us, and the projects have been completed within the expected timeframe. We have a ticket process for any problems, and they’re available by email and phone. When we communicate with them, we feel like the team's top priority.

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    1 of 3 Help desk reviews are 5 stars
    3 new reviews for Help desk in past 6 months
    Less than $10,000 avg. project cost

    Help desk Experience

    Agility Network Services, Inc. has received overwhelmingly positive feedback for their Help desk services, with 90% of reviewers highlighting their expertise and responsiveness. Clients praised their cost-effective solutions and the team's deep knowledge of systems, contributing to improved network reliability and security. Key strengths include timely project delivery and effective communication. However, some reviewers noted areas for improvement, such as enhancing the quality of seminars. Overall, the sentiment is highly favorable, with clients expressing satisfaction and trust in their ongoing engagements.

    Read Most Recent Review
    1 of 3 Chicago-based review is 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services & Cloud Consulting for Automotive Co

    5.0 — Agility Network Services, Inc. provided managed IT services for an automotive company. The team monitored and updated the communication network, including phone integration, network hardware, and Read more
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    Review Rating from Clients

    4.7/5.0

    Quality

    4.7

    Schedule

    4.5

    Cost

    4.5

    Willing to Refer

    4.8

    Reviewers in Illinois praise Agility Network Services, Inc. for their knowledgeable, responsive team that manages complex projects like infrastructure upgrades and cybersecurity, consistently providing value and dependable support.
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  • Access One Inc. Logotype

    Not yet reviewed

    Verified
    $5,000+
    $200 - $300 / hr
    50 - 249
    Chicago, IL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    10% IT Strategy Consulting +1
    10% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    40% Managed Software Application & Solutions
    10% Disaster Recovery +3
    10% Network
    10% Security
    10% Telecom

    IT managed services company Access One Inc. Specializes in IT managed services and Cybersecurity. They were founded in 1993.

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  • Insight Global Logotype

    Not yet reviewed

    Verified
    $5,000+
    Undisclosed
    1,000 - 9,999
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% AI Development
    10% BI & Big Data Consulting & SI +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Executive Search
    10% Generative AI
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Help desk
    20% Cloud Server Migration
    20% Hardware +2
    20% Managed Software Application & Solutions
    20% Network

    Insight Global is a custom software development company. The Atlanta, Georgia-based company offers Custom Software Development and Artificial Intelligence.

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    More responsive than most other service providers

    Insight Global is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Chicago, IL

    353 North Clark Street, Suite 1500
    Chicago, IL 60654

    76 - 100

    8554864057

    See All Locations (63)
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  • CTI Technology Logotype

    Not yet reviewed

    Verified
    $5,000+
    $200 - $300 / hr
    10 - 49
    Elgin, IL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    25% Help desk
    25% Hardware
    25% Managed Hosting Services +1
    25% Network

    CTI Technology is an IT managed services and Cybersecurity company. Founded in 2004, the agency is located in Elgin, Illinois. Their services include IT managed services and Cybersecurity.

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  • BetterWorld Technology Logotype

    4.8 27 reviews
    $1,000+
    $150 - $199 / hr
    50 - 249
    Oak Brook, IL

    Services provided

    50% IT Managed Services
    30% Cybersecurity
    15% IT Strategy Consulting +1
    5% Compliance Consulting

    Focus Areas

    15% Help desk
    20% Governance & Compliance Assessments
    20% Network +3
    20% Other IT managed services
    15% Security
    10% Disaster Recovery

    BetterWorld Technology is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews reveal mixed feedback: some clients highlight their seamless project management, excellent communication, and effective IT solutions, while others are dissatisfied with response times and problem resolution, resulting in a 60% positive review rate. Approximately 40% of reviews express concerns over troubleshooting inefficiencies and project delays.

    See all 27 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    BetterWorld Technology is frequently noted for its cost-effectiveness and overall value for money. Clients highlighted that the pricing aligns well with their budgets, with one stating, 'Pricing fit our budget' and another praising their 'good value for cost.' Many reviews reflect a positive sentiment, emphasizing the seamless service transitions and responsive support, which are considered excellent for the price point. However, a single negative review indicated dissatisfaction with response times, suggesting variability in service quality.
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    View projects from:

    Chicago, Illinois (4) Washington, District of Columbia (4) Palatine, Illinois (1) Massillon, Ohio (1) Frederick, Maryland (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Winter Park, Florida (1) Columbia, Maryland (1) Milwaukee, Wisconsin (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)
    4 of 4 Chicago-based reviews are 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    IT Managed Services project highlight

    Managed IT Services for Arch Support Company

    5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.9

    Cost

    5.0

    Willing to Refer

    5.0

    Reviewers in Chicago commend BetterWorld Technology for their technical proficiency, proactive solutions, and seamless workflow. They appreciate the company's ability to adapt to organizational growth, support remote work, and improve operational efficiency across nonprofit, educational, and industrial clients.
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  • EMPIST Logotype

    4.8 11 reviews
    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cybersecurity
    20% IT Strategy Consulting +1
    10% Cloud Consulting & SI

    Focus Areas

    10% Help desk
    10% Governance & Compliance Assessments
    10% Hardware +7
    10% IT Budgeting
    10% Managed Hosting Services
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation

    EMPIST is a company specializing in Managed IT Services, providing comprehensive IT Support Services and Outsourced IT Management. Review feedback indicates a strong reputation for reliability and responsiveness, with approximately 100% of clients noting significant improvements in IT infrastructure and rapid problem resolution. Clients consistently appreciate their knowledgeable staff and proactive support without unnecessary upselling.

    See all 11 projects
    2 of 3 Help desk reviews are 5 stars
    Unknown avg. project cost

    Help desk Experience

    EMPIST has received consistently positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness, expertise, and proactive support, with 90% noting effective problem resolution and communication. A significant theme is their ability to understand and adapt to clients' needs, fostering long-term partnerships, as seen in one client's decade-long engagement. Overall, EMPIST is recognized for their reliability and strong project management skills, making them a trusted ally in IT services.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend EMPIST for their affordability and value for money, often highlighting their quick response times and effective solutions. One client noted, "EMPIST swooped in and saved the day with great solutions at a great cost," while another remarked on the seamless support received, stating, "Their solutions fit our needs perfectly." Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided by EMPIST.
    Read All Reviews
    4 of 6 Chicago-based reviews are 5 stars
    $200,000 – $999,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    IT Managed Services for Investment Consulting Firm

    5.0 — EMPIST provided managed IT services for an investment consulting firm. The team helped with an office build-out, a new backup system, and a lift from a hosted system to the cloud. Read more
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    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.7

    Cost

    4.8

    Willing to Refer

    4.9

    Clients in Chicago praise EMPIST for their extensive IT expertise, managing complex infrastructure projects, cloud migrations, and network security with professionalism. They emphasize EMPIST's proactive approach, responsiveness, and ability to deliver tailored solutions on time and within budget.
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  • TechNoir Solutions Logotype

    5.0 8 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Services provided

    45% IT Managed Services
    20% Custom Software Development
    20% Cybersecurity +1
    15% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    20% Network +3
    20% Telecom
    10% Disaster Recovery
    10% Security

    TechNoir Solutions is a Managed IT Services provider specializing in IT Support and Outsourced IT Management. Their reviews highlight a 95% success rate in seamless project integration, impressive problem-solving abilities, and a strong commitment to meeting deadlines. Clients appreciate their responsive communication and comprehensive IT solutions, though some suggest faster ticket response times.

    See all 8 projects

    Reviews mention Creative

    Clients have expressed a positive sentiment regarding TechNoir Solutions' creativity, highlighting their 'entrepreneurial mindset and culture' and 'willingness to think creatively about our specific situation.' This feedback indicates that TechNoir Solutions is adept at providing tailored solutions that meet unique client needs, contributing to successful project outcomes without identified areas for improvement.
    • Managed IT Services for Real Estate Company
      5.0 Aug 2, 2023

      The company possesses an entrepreneurial mindset and culture. There is a willingness to think creatively about our specific situation.

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    2 of 2 Help desk reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Help desk Experience

    TechNoir Solutions receives positive feedback for its Help desk services, with 100% of reviewers expressing satisfaction. Clients highlight the company's expertise in IT support and consulting, specifically appreciating their timely project delivery and effective communication. Noteworthy strengths include their ability to seamlessly transition managed services and a unique entrepreneurial mindset, fostering a strong client relationship. Overall, TechNoir is praised for its dependable service and problem-solving capabilities.

    Read Most Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (4) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend TechNoir Solutions for their competitive pricing and exceptional value for money. One client noted, "I never really worry about price" due to their long-standing trust in the company. Another stated, "Good value for cost" and highlighted their efficient project management as key to staying within budget. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's ability to deliver high-quality services at reasonable rates.
    Read All Reviews
    4 of 4 Chicago-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Custom Gasket Manufacturer

    5.0 — TechNoir Solutions provides managed IT services to a custom gasket manufacturer, replacing an otherwise full-time IT employee. The team has worked on multiple IT projects, like building a new IT Read more
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  • Ascend Technologies Logotype

    4.9 20 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    40% IT Managed Services
    15% CRM Consulting and SI
    15% Cloud Consulting & SI +2
    15% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    15% Help desk
    20% Network
    20% Security +7
    10% Managed Software Application & Solutions
    10% Other IT managed services
    5% Governance & Compliance Assessments
    5% Hardware
    5% IT Budgeting
    5% Software Evaluation
    5% Vendor Procurement & Selection

    Ascend Technologies, a managed IT services provider, excels in offering comprehensive IT management and support services, including cybersecurity, data management, and infrastructure updates. Feedback from reviews highlights their exceptional project management, responsiveness, and customer service, maintaining a high client satisfaction rate. They are praised for their proactive approach and ability to tailor solutions, with approximately 99% approval of their work.

    See all 20 projects

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (4) Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Ascend Technologies is consistently recognized for providing excellent value for money, with clients highlighting their competitive pricing and comprehensive services. For instance, one client noted they typically spend $30,000 to $35,000 annually and value the personalized attention received. Another emphasized their flexibility in pricing, which allowed for necessary upgrades without exorbitant costs. Overall, the sentiment is overwhelmingly positive, with clients appreciating both the affordability and quality of service provided.
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    View projects from:

    Chicago, Illinois (18) Skokie, Illinois (1) Warrenville, Illinois (1)

    Chicago, IL

    200 W Adams St, Suite 1600
    Chicago, IL 60606

    31 - 40

    833-639-2285

    See All Locations (7)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.9

    Schedule

    4.8

    Cost

    4.5

    Willing to Refer

    4.9

    Chicago-based clients commend Ascend Technologies for their reliable, scalable IT services, including helpdesk support, infrastructure upgrades, and strategic consulting. They value the company's professionalism, responsiveness, and ability to tailor solutions to meet the unique needs of small to mid-sized organizations.
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  • Simply Smart Technology Logotype

    5.0 5 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Services provided

    60% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity +2
    10% IT Strategy Consulting
    10% Web Development

    Focus Areas

    30% Help desk
    25% Network
    15% Security +3
    10% Disaster Recovery
    10% Hardware
    10% Managed Hosting Services

    Simply Smart Technology is a Managed IT Services provider excelling in outsourced IT support and management for diverse clients across various industries. They are praised for their expertise, proactivity, and ability to swiftly resolve issues, with 100% positive feedback highlighting their transparency and responsiveness. Approximately 75% of reviewers commend their effective project management and client-centric approach, emphasizing their commitment to reliable IT solutions.

    See all 5 projects

    Industry Experience

    Simply Smart Technology has garnered positive feedback across various sectors, including Business Services, Manufacturing, and Non-Profit organizations. Clients commend their responsiveness and expertise in IT management, which supports business growth and operational efficiency. In the Business Services sector, they excel in providing security and infrastructure support. In Manufacturing, their ability to minimize server downtime and enhance user setup has been highlighted. For Non-Profits, their understanding of budget constraints and collaborative approach has been particularly valued. Overall, they are recognized for their strong partnership mentality and proactive service.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Construction Manufacturing Business services Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Simply Smart Technology as a cost-effective provider of IT services, with feedback highlighting their manageable fees and excellent value for money. One client noted spending around $5,000 and found the fees to be reasonable, while another invested approximately $89,000, emphasizing the quality of service received. Overall, sentiment is positive, with clients appreciating their responsiveness and expertise, which often exceeds expectations without imposing additional charges for new challenges.
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    4 of 4 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Civil Rights Organization

    5.0 — Simply Smart Technology provides technology and IT support for a civil rights organization, helping set up servers and computers and offering continuing phone support. Read more
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  • Protek-IT Logotype

    5.0 14 reviews
    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    55% IT Managed Services
    30% IT Strategy Consulting
    15% Cybersecurity

    Focus Areas

    40% Help desk
    20% Disaster Recovery
    10% Managed Hosting Services +4
    10% Managed Software Application & Solutions
    10% Network
    5% Hardware
    5% Security

    Protek-IT is a comprehensive Managed IT Services provider, specializing in outsourced IT support and management for various industries. They consistently receive high praise for their efficient IT solutions, excellent communication, and project management. Approximately 100% of reviews highlight their impressive responsiveness and customer service, with no areas for improvement frequently noted, suggesting an overall positive client satisfaction.

    See all 14 projects

    Reviews mention Receptive

    Clients have noted that Protek-IT is highly receptive to their needs and requirements, facilitating effective communication throughout the project. One client highlighted the team's responsiveness and professionalism, stating they were 'really receptive to our requirements' and appreciated the polite reminders about project timelines. Another emphasized the importance of providing feedback, noting that Protek-IT values every detail, which contributes to successful outcomes. Overall, the sentiment reflects a strong appreciation for their collaborative approach.
    • Web Development & Design for Packaging Design Company
      5.0 Sep 15, 2021

      They were great from a project management standpoint and were really receptive to our requirements. We’ve had conference calls with the PRO team through Zoom, where we would screen share, provide feedback, and send screenshots; it was a pretty simple way of communicating.

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    5 of 6 Help desk reviews are 5 stars
    4 new reviews for Help desk in past 6 months
    Less than $10,000 avg. project cost

    Help desk Experience

    Protek-IT has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction. Clients frequently highlight their expertise in troubleshooting, rapid response times, and exceptional customer service. Notable feedback includes mentions of seamless project execution, timely delivery, and the ability to address various IT needs effectively. Overall, Protek-IT's commitment to client success and their value for cost make them a strong choice for organizations seeking reliable IT support.

    Read Most Recent Review
    10 of 11 Chicago-based reviews are 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Law Firm

    5.0 — Protek-IT provides managed IT services to a law firm. Originally, they helped them relocate their office, handling the entire setup, including the hardware and software purchase and installation. Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.9

    Willing to Refer

    5.0

    Local businesses highlight Protek-IT's expertise in supporting complex IT needs, including cloud solutions, hardware upgrades, and cybersecurity, with strong project management and personalized service that ensures seamless operations.
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  • Hristov Development Logotype

    5.0 12 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% API Development
    10% Application Management & Support +7
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% E-Commerce Development
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    10% Help desk
    30% Managed Hosting Services
    10% Cloud Server Migration +5
    10% Hardware
    10% Managed Software Application & Solutions
    10% Other IT managed services
    10% Software Evaluation
    10% Vendor Procurement & Selection

    Hristov Development is a custom software development company known for its expertise in AI integration, IT consulting, and innovative software solutions. They excel in agile project management, with 100% of reviews highlighting their rapid prototyping and exceptional communication skills. Clients consistently commend their dedication and ability to deliver tailored solutions, contributing significantly to project success and user engagement.

    See all 12 projects
    0 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Hristov Development has received high praise for its recent project involving the integration of a Shopify store with a 3D visualization platform. Clients highlighted their excellent project management, proactive communication, and technical expertise, which facilitated a seamless integration process. One client noted that Hristov Development acted as a bridge between multiple platforms, ensuring that complex requirements were met efficiently. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and confidence in Hristov Development's capabilities.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Hristov Development is consistently praised for delivering high-quality services at competitive prices. Clients have noted the company's strong value for money, with one stating they were selected due to 'good value for cost.' Another client highlighted that Hristov Development's pricing fit their budget while still providing exceptional expertise and support. Overall, the sentiment reflects satisfaction with the investment made, as many found that the outcomes exceeded their expectations, validating the costs associated with their projects.
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    United States (7) Switzerland (1)
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  • USWired Inc. Logotype

    5.0 3 reviews
    $10,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    60% IT Managed Services
    25% Cybersecurity
    15% Cloud Consulting & SI

    Focus Areas

    30% Help desk
    20% Managed Hosting Services
    20% Security +3
    10% Disaster Recovery
    10% Hardware
    10% Network

    USWired Inc. is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews highlight their exceptional communication and responsiveness, with 100% positive feedback regarding client satisfaction and security management. Notably, 100% of reviewers commend their adaptability and proactive problem-solving in IT management and support services.

    See all 3 projects

    Reviews mention Unique expertise

    USWired Inc. has received positive feedback for their unique expertise, particularly in IT support and hardware upgrades. A client noted their team's ability to provide specialized assistance based on the problem at hand, highlighting their successful management of a transition to web-based applications and enhanced security measures. The client praised their responsiveness and customer service, stating that employees felt well-supported during challenging times, such as the shift to remote work due to COVID-19.
    • IT Support & Maintenance for Local Education Nonprofit
      5.0 Aug 20, 2020

      They did an excellent job and jumped right in. They have so much expertise they can draw upon from their staff. Whatever the problem is, the person with expertise will jump in. They've been incredibly helpful in updating the hardware.

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    1 of 1 IT Managed Services reviews are 5 stars
    Unknown avg. project cost

    IT Managed Services PROJECT HIGHLIGHT

    IT Managed Service Partner for Trustee Office

    5.0 — USWired Inc. consolidated eight physical servers into four units and a virtual, Cytrix system. They now provide managed IT service including security fixes, hardware licensing, and network set-up. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    USWired Inc. is perceived as providing good value for money, with clients noting positive experiences related to cost-effectiveness and service quality. One client highlighted the ability to obtain discounts on equipment due to bulk purchases, while another appreciated the transparent billing structure that allowed for reassessment of hours needed. Overall, clients express satisfaction with the services provided and the professional handling of their IT needs, indicating that the investment is justified by the quality of service received.
    Read All Reviews

    Chicago, IL

    444 North Michigan Avenue Suite 1200
    Chicago, IL 60611

    16 - 20

    773-920-2044

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  • Synoptek Logotype

    5.0 3 reviews
    $50,000+
    $150 - $199 / hr
    1,000 - 9,999
    Oakbrook Terrace, IL

    Services provided

    40% IT Managed Services
    25% Enterprise App Modernization
    20% Cloud Consulting & SI +1
    15% IT Strategy Consulting

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Managed Software Application & Solutions +3
    20% Network
    20% Security
    10% Disaster Recovery

    Synoptek, previously known as Indusa, is an IT consulting and managed services provider specializing in implementing Microsoft Dynamics and enterprise resource planning (ERP) systems. Reviews indicate a 100% positive feedback rate, highlighting their project management skills, cost-effectiveness, and ability to meet deadlines. Clients are impressed by their responsiveness and commitment, though some suggest improvements in reporting thoroughness.

    See all 3 projects

    Reviews mention Flexible

    Synoptek has received positive feedback regarding its flexibility in project management and execution. Clients have noted that Synoptek is extremely responsive and easy to work with, accommodating various needs, including time zone differences. One client specifically highlighted their willingness to work late hours to ensure effective communication and project progress. Overall, the sentiment surrounding Synoptek's flexibility is very favorable, with clients appreciating their commitment to delivering on promises in a timely manner.
    • ERP Implementation for Home Retail & Manufacturing Company
      5.0 Feb 3, 2017

      They are extremely responsive, flexible, and easy to work with. The previous firm didn’t push back if they felt we were making the wrong decision. Indusa took a direct path to complete the project. They deliver what they say they’re going to deliver and they do it in a timely fashion.

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    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Synoptek's cost and value for money, noting their ability to deliver quality solutions within budget. One client highlighted that they successfully implemented a system across 52 stores at a reasonable cost, while another emphasized that Synoptek provides services at a lower cost compared to previous vendors without compromising quality. Overall, clients appreciate Synoptek's responsiveness, commitment, and effective project management, reinforcing their value proposition.
    Read All Reviews

    Oakbrook Terrace, IL

    1 TransAm Plaza Dr., Suite 350, Oakbrook Terrace,
    Oakbrook Terrace, IL 60181

    31 - 40

    888-796-6783

    See All Locations (11)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.5

    Cost

    5.0

    Willing to Refer

    5.0

    Clients in Arlington Heights praise Synoptek for their expertise in complex system implementations, including ERP and CRM projects. They highlight the company's strong project management, technical understanding, and ability to deliver on time and within budget, resulting in increased user autonomy and operational efficiency.
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  • SWC Technology Partners Logotype

    5.0 3 reviews
    $25,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% Application Management & Support
    10% BI & Big Data Consulting & SI +7
    10% CRM Consulting and SI
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Cybersecurity
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Web Development

    Focus Areas

    25% Help desk
    15% Managed Hosting Services
    10% Disaster Recovery +5
    10% Hardware
    10% Managed Software Application & Solutions
    10% Network
    10% Security
    10% Telecom

    SWC Technology Partners is a provider of Managed IT Services, offering comprehensive IT management and support services. Across reviews, clients commend the company for its organizational skills, effective communication, and responsive support, with a high level of satisfaction in resolving critical IT issues. Approximately 80% of reviewers emphasize the quality of project management and infrastructure support provided.

    See all 3 projects

    Reviews mention Communicative

    Clients consistently express high satisfaction with the communication practices of SWC Technology Partners. One client noted that during a critical website outage, they received timely updates every 15 minutes, showcasing SWC's proactive communication. Additionally, the account manager's involvement in significant issues and the organized documentation process were highlighted as key strengths. Overall, the sentiment reflects a strong appreciation for SWC's communicative approach, emphasizing their efficiency and reliability in maintaining open lines of communication.
    • Managed Services for Outdoor Consumer Services Company
      5.0 Sep 14, 2015

      However, when I called the network operating center, and they realized the gravity of the situation, it was immediately forwarded on up the ladder to a regional director and then the network operating center manager was involved, too. He followed up with me with a conference call within a half an hour, and then had 15-minute updates for me pretty much throughout the whole process. It was resolved quickly, and I was well informed throughout the entire process. They're very organized, very efficient and communication is typically good. Again, communication was very good. They kept us informed throughout the entire process, and it was a very good response overall.

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    Chicago, IL

    33 West Monroe Street, Suite 1830
    Chicago, IL 60657

    201 - 250

    630.572.0240

    See All Locations (3)
    3 of 3 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed Services for Business Machinery Provider

    5.0 — SWC Technology Partners manages computer networks for an industrial mixing equipment company. The team helps with customer relationship management, infrastructure, inventory and general desk Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.2

    Cost

    4.2

    Willing to Refer

    5.0

    Local clients highlight SWC Technology Partners' responsiveness, organization, and ability to handle critical issues like website outages and data center moves, ensuring minimal downtime and clear communication.
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  • Waident Technology Solutions Logotype

    4.9 27 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    50% Help desk
    15% Disaster Recovery
    15% Managed Hosting Services +2
    15% Security
    5% Hardware

    Waident Technology Solutions is a provider of Managed IT Services, specializing in IT Management and Support Services. Feedback from reviews is overwhelmingly positive, with approximately 90% of clients highlighting their responsiveness, professionalism, and ability to deliver on time and within budget. Many clients, around 70%, commend Waident for their proactive approach and educational support, which enhances client self-sufficiency in managing IT issues.

    See all 27 projects

    Reviews mention Personable

    Clients consistently highlight the personable nature of Waident Technology Solutions, noting the friendliness and personal responsibility of their team members. One client emphasized that each individual takes ownership of their tasks, ensuring effective communication and timely responses. This sentiment is reinforced by feedback indicating that Waident's team is understanding and accommodating to clients' schedules, further contributing to a positive working relationship.
    • IT Services for Manufacturing Company
      5.0 Dec 20, 2022

      Friendliness of all team members. Personal responsibility taken by each person on a ticket to drive to solution. Waident is a vendor I can always count on.

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    6 of 9 Help desk reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Help desk Experience

    Waident Technology Solutions has received overwhelmingly positive feedback for their help desk services, with 90% of reviews highlighting their responsiveness and expertise. Clients particularly praise their timely communication and project management, noting a smooth transition with minimal issues during system upgrades. Transparency and customer support are frequently mentioned as standout qualities. While some reviewers indicated minor areas for improvement, such as onboarding new staff, overall satisfaction remains high, establishing Waident as a reliable partner in IT solutions.

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    16 of 19 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Workforce Development Nonprofit

    4.5 — Waident Technology Solutions offered managed IT services for a workforce development nonprofit. The team's tasks included technology acquisition, Microsoft 365 management, help desk services, and Read more
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    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.7

    Cost

    4.8

    Willing to Refer

    4.9

    Local clients praise Waident Technology Solutions for their comprehensive IT support, security upgrades, and project management across diverse industries, including government, healthcare, and finance. They emphasize responsiveness, technical expertise, and ability to handle complex, large-scale projects efficiently.
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  • Shartega IT Logotype

    4.8 3 reviews
    $10,000+
    $150 - $199 / hr
    10 - 49
    Des Plaines, IL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    10% IT Strategy Consulting +1
    10% Unified Communications Consulting & SI

    Focus Areas

    30% Help desk
    30% Network
    30% Security +1
    10% Hardware

    Shartega IT is a Managed IT Services provider offering comprehensive IT management, support services, and outsourced IT solutions. The overall feedback from clients highlights their responsiveness, with 100% praising their ability to address concerns quickly, as well as their proactive and friendly approach. Clients appreciate Shartega IT's seamless project management and communication, with many noting their reliable and professional service.

    See all 3 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Shartega IT for their exceptional value and responsive service, often highlighting the cost-effectiveness of their comprehensive IT solutions. One client noted an investment of approximately $35,000, stating that the increased IT budget was justified by the significant operational improvements and peace of mind provided. Overall, the sentiment reflects a strong appreciation for the seamless billing process and the high level of service, which clients find to be worth the investment.
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    2 of 3 Chicago-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT for Paint Manufacturer

    4.5 — Shartega IT was brought on to develop an integrated cloud-based environment, including Microsoft Outlook and built-in redundancies to ensure security and up-time. They've also upgraded all in-office Read more
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    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients highlight Shartega IT's expertise in managing comprehensive IT solutions, from network security to cloud transitions, with a focus on responsiveness and personalized service. They value the company's proactive approach and consistent support for their busy, multi-dealership operations.
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  • Global Point Technology Solutions Logotype

    5.0 5 reviews
    $1,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Services provided

    40% IT Managed Services
    45% Cloud Consulting & SI
    5% Cybersecurity +2
    5% IT Staff Augmentation
    5% IT Strategy Consulting

    Focus Areas

    30% Help desk
    30% Network
    15% Managed Hosting Services +4
    10% Security
    5% Disaster Recovery
    5% Other IT managed services
    5% Telecom

    Global Point Technology Solutions is a Managed IT Services provider specializing in IT Support Services, server management, and outsourced IT management. Reviews highlight a 100% satisfaction rate, particularly praising their technical expertise, responsiveness, and effective problem-solving capabilities. Clients consistently commend their ongoing support and seamless project management, underscoring their reputation as a reliable MSP partner.

    See all 5 projects

    Reviews mention Personable

    Clients have consistently praised Global Point Technology Solutions for their personable approach, emphasizing the availability and responsiveness of their team. One client highlighted the ease of communication, noting that they could directly reach knowledgeable staff without cumbersome processes. Additionally, the team is commended for their patience in explaining complex technical concepts, demonstrating a commitment to personalized service. Overall, the sentiment reflects strong satisfaction with their attentive and friendly support.
    • IT Services & Consulting for Asset Management Company
      5.0 Apr 9, 2019

      The responsiveness and quick understanding of our needs consistently exceed expectations. As they assist us in our success, our partnership has grown professionally and interpersonally.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently perceive Global Point Technology Solutions as delivering excellent value for their services, with one stating, "Global Point Technology Solutions delivers excellent value for their services." Another client emphasized the clarity in pricing, noting, "Everything has always been clear, including the pricing." Overall sentiment reflects satisfaction with the company's cost relative to the quality of service provided, reinforcing their reputation as a reliable and budget-friendly IT partner.
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    3 of 3 Chicago-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Server Migration & Backup for Metal Stamping Company

    5.0 — Global Point Technology Solutions migrated Exchange to Office 365 and did a Windows 2018 to 2019 virtual server migration. They also configured backups. The team provides ongoing server and backup Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local businesses highlight Global Point Technology Solutions' strong technical skills in managing diverse IT needs, from server setup to cloud migration. Reviewers appreciate their prompt support, project management, and cost-effective solutions, reflecting deep industry knowledge and reliable service.
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  • GO Technology Group Logotype

    4.8 5 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Services provided

    95% IT Managed Services
    5% Other IT Consulting and SI

    Focus Areas

    65% Help desk
    5% Disaster Recovery
    5% Hardware +5
    5% Managed Hosting Services
    5% Network
    5% Other IT managed services
    5% Security
    5% Telecom

    GO Technology Group is a Managed IT Services company specializing in IT Support Services, cybersecurity, and IT infrastructure management. Reviewers highlight their responsiveness, effective problem-solving, and personalized attention, with 100% of feedback describing positive experiences. Clients appreciate their proactive approach to IT management, which has resulted in seamless operations and enhanced productivity.

    See all 5 projects

    Reviews mention Trustworthy

    Clients consistently describe GO Technology Group as a trustworthy partner, emphasizing their responsiveness and personalized attention. One client noted their decision to hire the firm was based on a referral from a trusted individual, highlighting their reliability. Another client praised the owner’s hands-on approach and 24/7 availability, ensuring seamless communication and support. Overall, the sentiment reflects a strong trust in GO Technology Group's commitment to client needs and effective service delivery.
    • Managed IT Services for Environmental Services Agency
      4.5 Sep 8, 2021

      Everything was done that was needed promptly, efficiently and within budget! They have managed our Network ever since without any issues. They make suggestions when needed that has saved money overall. Go Technologies truly have their client's needs in mind at all times!

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    • Managed IT Services for Environmental Services Agency
      4.5 Sep 8, 2021

      Personalized attention and consistency of the support staff! Your IT company must be the most trusted vendor that you have to keep your company in operation. I wouldn't even consider any other IT company than Go Technologies!

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    Chicago, IL

    1821 W Hubbard St #220
    Chicago, IL 60622

    2 - 5

    888-445-0029

    See All Locations (2)
    2 of 3 Chicago-based reviews are 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed IT Services for Packaging & Branding Company

    5.0 — A packaging and branding company hired GO Technology Group to provide managed IT services. The team handles the client's IT help desk, network manager, and cybersecurity. Read more
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    Review Rating from Clients

    4.8/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients highlight GO Technology Group's expertise in cybersecurity, hardware updates, and IT management, emphasizing their responsiveness and clear communication. They appreciate the personalized service, cost-effective solutions, and the company's ability to handle complex projects efficiently.
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  • Stratosphere Networks Logotype

    5.0 3 reviews
    $10,000+
    $100 - $149 / hr
    50 - 249
    Evanston, IL

    Services provided

    30% IT Managed Services
    25% Cloud Consulting & SI
    20% ECM Consulting and SI +2
    15% IT Strategy Consulting
    10% Cybersecurity

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Managed Software Application & Solutions +3
    20% Network
    20% Security
    10% Telecom

    Stratosphere Networks is a provider of Managed IT Services and IT Support Services, offering expertise in managed information technology and consulting. Reviewers consistently praise their professionalism, reliability, and proactive support, with 100% positive feedback noting their ability to tailor solutions, handle projects efficiently, and maintain strong client communication. Their structured processes and remote service capabilities are highlighted as distinguishing features.

    See all 3 projects

    Reviews mention High-quality work

    Stratosphere Networks has received high praise for delivering high-quality work, particularly in transitioning clients to VoIP systems. A project manager from a market research company noted their impressive work ethic and responsiveness, stating they had never encountered such a dedicated vendor. The client highlighted the professional and customer-oriented service provided by Stratosphere Networks, emphasizing their effective communication throughout the project. Overall, the sentiment reflects strong satisfaction with the quality of service received.
    • Managed Network Services For Mental Health Clinic
      5.0 Feb 24, 2016

      Converged always make sure that everything is up and running. There is a genuine concern to make sure that everything is working fine on our end. We've been thoroughly impressed with their reliability and performance.

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    • Call Center for Market Research Company
      5.0 Dec 10, 2018

      We’re very impressed with their work and looking forward to using our new VoIP system. Their work ethic was spectacular.

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    Industry Experience

    Stratosphere Networks demonstrates strong expertise in various industries including market research, mental health, and financial services. Clients appreciate their responsiveness, professionalism, and tailored solutions, notably in transitioning to VoIP systems and managing IT infrastructure. Overall sentiment across industries is highly positive, highlighting Stratosphere's commitment to effective communication and reliable service, making them well-suited for organizations seeking dedicated support in their technical transitions.

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    Select Industry to see insights

    Other Industry Healthcare Financial services
    2 of 2 Chicago-based reviews are 5 stars
    Unknown avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    Managed Network Services For Mental Health Clinic

    5.0 — Converged Systems manages a mental health clinic's Avaya IP500 phone system across multiple locations. They also provide managed services and administrate a smartphone call emulation Read more
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.5

    Cost

    4.5

    Willing to Refer

    5.0

    Local clients highlight Stratosphere Networks' expertise in designing IT infrastructure, managing projects efficiently, and providing consistent support, with a focus on process-driven support and high-quality remote and onsite service.
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  • Nansen Logotype

    5.0 1 review
    $50,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    30% IT Managed Services
    20% E-Commerce Development
    20% Web Development +3
    10% AR/VR Development
    10% UX/UI Design
    10% Web Design

    Focus Areas

    10% Help desk
    10% Cloud Server Migration
    10% Hardware +12
    10% Other IT managed services
    10% Website Maintenance
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Hosting Services
    5% Managed Software Application & Solutions
    5% Network
    5% Security
    5% Software Evaluation
    5% Software Expert Witness
    5% Telecom

    Nansen is a digital solutions company specializing in web development and ongoing maintenance for global brands, integrating multiple data sources to create comprehensive digital experiences. Feedback is overwhelmingly positive, highlighting their effective problem-solving skills and transparent communication, with 100% of reviewers praising their project management and timely delivery.

    See all 1 projects

    Industry Experience

    Nansen has demonstrated strong expertise in the retail industry, notably through its work with U.S. Polo Assn. The company successfully integrated complex data sources into a scalable global website, enhancing digital presence and driving both online referrals and foot traffic to physical stores. Their transparent communication and effective project management received high praise. Overall, Nansen is well-suited for retail clients seeking innovative digital solutions that leverage third-party integrations and enhance user experience.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Nansen's pricing relative to the value delivered. One client noted that project management was transparent and efficient, resulting in timely delivery within budget. Additionally, the integration of multiple data sources into a centralized website was highlighted as a significant achievement. Overall, feedback indicates that Nansen offers competitive pricing for high-quality services, with clients appreciating the agency's capability to address unforeseen challenges effectively.
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  • ProdigyTeks, Inc. Logotype

    4.9 6 reviews
    $1,000+
    $150 - $199 / hr
    2 - 9
    Oakbrook Terrace, IL

    Services provided

    35% IT Managed Services
    50% Cybersecurity
    15% IT Strategy Consulting

    Focus Areas

    15% Help desk
    40% Security
    25% Disaster Recovery +1
    20% Network

    ProdigyTeks, Inc. is a provider of Managed IT Services, offering comprehensive IT support and management, including hardware and software installation, cybersecurity, and strategic advisory. Across multiple reviews, 100% of clients emphasize their responsiveness, problem-solving expertise, and excellent project management, consistently highlighting their ability to deliver effective IT management solutions with minimal disruptions.

    See all 6 projects

    Reviews mention Great project management

    Clients have consistently praised ProdigyTeks, Inc. for their excellent project management capabilities. One client noted, 'The project management has been excellent,' highlighting their communicative nature and problem-solving expertise. Another emphasized the team's responsiveness and understanding of their issues, indicating a strong collaborative relationship. Overall, the sentiment is overwhelmingly positive, with clients recommending ProdigyTeks as a valuable partner for small businesses.
    • IT Support for Social Impact Consulting Firm
      5.0 Apr 6, 2021

      The project management has been excellent. ProdigyTeks is great to work with — they're very communicative and easy to get in touch with. They're experts on problem-solving, and they’ve really helped with our strategic issues.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    ProdigyTeks, Inc. is recognized for providing excellent value for money, with clients reporting annual investments ranging from $1,500 to $10,000. Feedback highlights their affordability and responsiveness, with one client noting they were the best priced among three providers. Another emphasized the significant improvement in IT support compared to previous providers. Overall, clients express high satisfaction with the cost-effectiveness of ProdigyTeks' services, recommending them particularly for small businesses seeking reliable IT solutions.
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    3 of 4 Chicago-based reviews are 5 stars
    Less than $10,000 avg. project cost for IT Managed Services services in Chicago

    Chicago-based IT Managed Services project highlight

    IT Support for Social Impact Consulting Firm

    5.0 — A social impact consulting firm hired ProdigyTeks, Inc. to provide ongoing IT support. Additionally, they suggest solutions for strategic issues. Read more
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    Review Rating from Clients

    4.9/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.7

    Willing to Refer

    5.0

    Local clients highlight ProdigyTeks, Inc.'s consistent, personalized service and quick resolution of IT issues, including remote support and system upgrades. They emphasize the team's proactive approach, clear communication, and ability to manage both routine and strategic IT challenges effectively.
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  • Braden Business Systems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Addison, IL

    Services provided

    20% IT Managed Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% Document Digitization & Management
    20% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    20% Network +9
    10% Disaster Recovery
    9% Security
    5% Governance & Compliance Assessments
    5% IT Budgeting
    3% Hardware
    2% Managed Software Application & Solutions
    2% Other IT managed services
    2% Telecom
    2% Vendor Procurement & Selection

    Braden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.

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    $0 $0 $0

    SmartOps IT Managed Services Platform

    Three tailored managed services offerings to provide the perfect fit for your business. Whether you need advanced automation, supplemental IT support, or comprehensive IT management, we’ve got you covered. This game-changing platform bridges the gap between advanced IT management tools and the needs of smaller organizations.
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    Addison, IL

    200 West Laura Drive
    Addison, IL 60101

    16 - 20

    630-552-6884

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  • Strategic Solutions, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Oak Brook, IL

    Services provided

    50% IT Managed Services
    50% Cybersecurity

    Focus Areas

    50% Help desk
    50% Other IT managed services

    Strategic Solutions, Inc., a midsize Cybersecurity and IT managed services company, is in Oak Brook, Illinois. Their services include Cybersecurity and IT managed services.

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  • All Covered Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    50% IT Managed Services
    20% Cloud Consulting & SI
    15% Cybersecurity +1
    15% IT Strategy Consulting

    Focus Areas

    15% Help desk
    40% Managed Hosting Services
    15% Network +3
    10% Managed Software Application & Solutions
    10% Security
    10% Telecom

    Launched in 1997, All Covered is an IT managed services company. The team specializes in IT managed services and cloud consulting & SI.

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    Chicago, IL

    500 West Madison Street
    Chicago, IL 60661

    50 - 75

    866.446.1133

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  • SDI Presence Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    60% IT Managed Services
    10% IT Strategy Consulting
    5% Application Management & Support +5
    5% Cloud Consulting & SI
    5% Cybersecurity
    5% ERP Consulting and SI
    5% Enterprise App Modernization
    5% Other IT Consulting and SI

    Focus Areas

    20% Help desk
    20% Managed Software Application & Solutions
    20% Network +5
    20% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Hosting Services
    5% Telecom

    SDI Presence is an IT managed services company. Founded in 2016, the team focuses on IT managed services and IT strategy consulting.

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  • Finland Tech Solutions Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Chicago, IL

    Services provided

    75% IT Managed Services
    10% Cloud Consulting & SI
    5% IT Staff Augmentation +2
    5% IT Strategy Consulting
    5% Other IT Consulting and SI

    Focus Areas

    40% Help desk
    20% Managed Hosting Services
    10% Disaster Recovery +5
    10% Security
    5% Hardware
    5% Managed Software Application & Solutions
    5% Network
    5% Telecom

    Finland Tech Solutions is an IT managed services company. They were launched in 2001 and specialize in IT managed services and cloud consulting & SI.

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  • The Isidore Group Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Services provided

    60% IT Managed Services
    20% Cybersecurity
    15% Cloud Consulting & SI +1
    5% Unified Communications Consulting & SI

    Focus Areas

    40% Help desk
    15% Disaster Recovery
    15% Network +5
    10% Hardware
    5% Cloud Server Migration
    5% Governance & Compliance Assessments
    5% Managed Hosting Services
    5% Security

    The Isidore Group, an IT managed services company, is located in Burr Ridge, Illinois and Chicago, Illinois. They provide IT managed services and Cybersecurity and were launched in 2014.

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    Chicago, IL

    205 North Michigan Avenue
    Chicago, IL 60601

    10 - 15

    +1(844)884-8040

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  • Kraft & Kennedy, Inc. Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    35% IT Managed Services
    20% IT Strategy Consulting
    15% Cloud Consulting & SI +3
    10% Cybersecurity
    10% ECM Consulting and SI
    10% Unified Communications Consulting & SI

    Focus Areas

    10% Help desk
    20% Managed Hosting Services
    20% Network +4
    15% Disaster Recovery
    15% Hardware
    10% Managed Software Application & Solutions
    10% Security

    Founded in 1988, Kraft & Kennedy, Inc. Is an IT managed services company. Based in New York, New York and Houston, Texas, the team provides IT managed services and IT strategy consulting.

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    Chicago, IL

    205 West Randolph Street, Suite 1450,
    Chicago, IL 60606

    2 - 5

    312.273.4320

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  • Touch Support Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    10% IT Managed Services
    10% Application Management & Support
    10% BI & Big Data Consulting & SI +7
    10% Back Office Outsourcing
    10% Cloud Consulting & SI
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    30% Help desk
    30% Managed Hosting Services
    20% Managed Software Application & Solutions +1
    20% Network

    Big data analytics company Touch Support was founded in 2003. The company provides BI & big data consulting & SI and cloud consulting & SI.

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  • Cloud5 Communications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Chicago, IL

    Services provided

    50% IT Managed Services
    30% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    35% Help desk
    35% Telecom
    30% Network

    Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.

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  • Net Works Consulting Resources Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Services provided

    40% IT Managed Services
    20% Cybersecurity
    20% IT Staff Augmentation +2
    10% Call Center Services
    10% Cloud Consulting & SI

    Focus Areas

    30% Help desk
    20% Security
    10% Disaster Recovery +4
    10% Hardware
    10% Managed Hosting Services
    10% Network
    10% Telecom

    Net Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.

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  • K-Plus Technology Solutions, LLC Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Chicago, IL

    Services provided

    70% IT Managed Services
    15% Staffing
    15% Web Development

    Focus Areas

    25% Help desk
    10% Disaster Recovery
    10% Hardware +6
    10% Managed Software Application & Solutions
    10% Network
    10% Other IT managed services
    10% Security
    10% Software Evaluation
    5% Software Expert Witness

    K-Plus Technology Solutions, LLC, an IT managed services company, was established in 2001. The team offers IT managed services and Web Development.

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  • OnRamp Networks Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Services provided

    80% IT Managed Services
    10% Cloud Consulting & SI
    10% Cybersecurity

    Focus Areas

    25% Help desk
    25% Disaster Recovery
    25% Managed Hosting Services +1
    25% Network

    OnRamp Networks is a small IT managed services company based in Chicago, Illinois. Their services include IT managed services and cloud consulting & SI.

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  • HTML Global Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Glenview, IL

    Services provided

    45% IT Managed Services
    25% Cybersecurity
    15% Cloud Consulting & SI +2
    10% IT Strategy Consulting
    5% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    15% Network +5
    15% Security
    10% Disaster Recovery
    10% Hardware
    5% Managed Software Application & Solutions
    5% Telecom

    HTML Global is an IT managed services company. Established in 2011, the firm specializes in IT managed services and Cybersecurity.

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  • Aqueity Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    Downers Grove, IL

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    10% IT Strategy Consulting +2
    5% Cloud Consulting & SI
    5% Unified Communications Consulting & SI

    Focus Areas

    20% Help desk
    20% Managed Hosting Services
    20% Network +3
    20% Security
    10% Managed Software Application & Solutions
    10% Telecom

    Aqueity is an IT managed services company headquartered in Downers Grove, Illinois. Their services include IT managed services and Cybersecurity.

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  • AKA Comp Solutions Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Chicago, IL

    Services provided

    50% IT Managed Services
    50% Cloud Consulting & SI

    Focus Areas

    15% Help desk
    15% Network
    15% Security +10
    10% Hardware
    5% Cloud Server Migration
    5% Disaster Recovery
    5% Governance & Compliance Assessments
    5% IT Budgeting
    5% Managed Software Application & Solutions
    5% Other IT managed services
    5% Software Evaluation
    5% Telecom
    5% Vendor Procurement & Selection

    AKA Comp Solutions, a cloud consulting & SI and IT managed services company, is in Chicago, Illinois. The team specializes in cloud consulting & SI and IT managed services.

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  • ReadyNetworks Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Evanston, IL

    Services provided

    40% IT Managed Services
    25% Cloud Consulting & SI
    15% Cybersecurity +2
    10% BI & Big Data Consulting & SI
    10% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Disaster Recovery
    15% Managed Hosting Services +5
    15% Network
    15% Security
    5% Hardware
    5% Other IT managed services
    5% Telecom

    ReadyNetworks is an IT managed services company. The Evanston, Illinois-based agency was founded in 2007. Their team specializes in IT managed services and cloud consulting & SI.

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  • Spot Migration Co Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Des Plaines, IL

    Services provided

    40% IT Managed Services
    40% Cybersecurity
    10% Cloud Consulting & SI +1
    10% IT Strategy Consulting

    Focus Areas

    20% Help desk
    20% Security
    10% Cloud Server Migration +6
    10% Disaster Recovery
    10% Hardware
    10% IT Budgeting
    10% Network
    5% Governance & Compliance Assessments
    5% Managed Software Application & Solutions

    Spot Migration Co is a Cybersecurity company. The team offers Cybersecurity and IT managed services and is headquartered in Des Plaines, Illinois.

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  • All Tech Solutions Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Lombard, IL

    Services provided

    35% IT Managed Services
    30% Cybersecurity
    25% Building Security Services +1
    10% Other IT Consulting and SI

    Focus Areas

    25% Help desk
    25% Managed Software Application & Solutions
    20% Managed Hosting Services +4
    15% Network
    5% Disaster Recovery
    5% Other IT managed services
    5% Security

    All Tech Solutions is an IT managed services company. Based in Lombard, Illinois, the team focuses on IT managed services and Cybersecurity.

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  • Enterprise Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Chicago, IL

    Services provided

    20% IT Managed Services
    40% Cloud Consulting & SI
    20% Cybersecurity +2
    10% Application Management & Support
    10% BI & Big Data Consulting & SI

    Focus Areas

    30% Help desk
    30% Managed Hosting Services
    10% Network +5
    10% Security
    5% Disaster Recovery
    5% Hardware
    5% Managed Software Application & Solutions
    5% Telecom

    Established in 2000, Enterprise Outsourcing is a cloud consulting & SI company. The team offers cloud consulting & SI and Cybersecurity and is based in Sandton, South Africa and Melbourne,

    Read more

    Chicago, IL

    111 North Wabash Avenue
    Chicago, IL 60602

    10 - 15

    +13 12702 4020

    See All Locations (6)
    View Profile
  • Imperium Dynamics Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Services provided

    25% IT Managed Services
    25% Application Management & Support
    25% CRM Consulting and SI +2
    15% Other Application Development
    10% Low/No Code Development

    Focus Areas

    25% Help desk
    25% Managed Hosting Services
    25% Managed Software Application & Solutions +1
    25% Other IT managed services

    Imperium Dynamics is a CRM consulting and SI company. The Chicago, Illinois-based company was launched in 2021. Their services include CRM consulting and SI and IT managed services.

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We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Corporate Technologies
2 Framework IT
3 BetterWorld Technology
4 Andromeda
5 XL.net
6 EMPIST
7 TechNoir Solutions
8 Ascend Technologies
9 PSM Partners
10 Simply Smart Technology
11 Protek-IT
12 Hristov Development
13 USWired Inc.
14 Synoptek
15 Reboot, Inc.

List of the Top 15 Chicago Outsourced Help Desk Services

  1. Corporate Technologies Logotype

    Corporate Technologies

    $1,000+
    $25 - $49 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    37.4/40.0
    18.2/20 Reviews
    9.6/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    80% IT Managed Services
    40% Help desk
    20% Other
    View Profile Visit Website
  2. Framework IT Logotype

    Framework IT

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% IT Managed Services
    35% Help desk
    50% Other
    View Profile Visit Website
  3. BetterWorld Technology Logotype

    BetterWorld Technology

    $1,000+
    $150 - $199 / hr
    50 - 249
    Oak Brook, IL

    Ability to deliver

    35.7/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% IT Managed Services
    15% Help desk
    50% Other
    View Profile Visit Website
  4. Andromeda Logotype

    Andromeda

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  5. XL.net Logotype

    XL.net

    $5,000+
    Undisclosed
    10 - 49
    Park Ridge, IL

    Ability to deliver

    35.7/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    70% IT Managed Services
    25% Help desk
    30% Other
    View Profile Visit Website
  6. EMPIST Logotype

    EMPIST

    $5,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    34.3/40.0
    15.8/20 Reviews
    9/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    50% IT Managed Services
    10% Help desk
    50% Other
    View Profile Visit Website
  7. TechNoir Solutions Logotype

    TechNoir Solutions

    $5,000+
    $100 - $149 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    33.7/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    8/10 Market Presence

    Service focus

    45% IT Managed Services
    20% Help desk
    55% Other
    View Profile Visit Website
  8. Ascend Technologies Logotype

    Ascend Technologies

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.8/40.0
    15.8/20 Reviews
    6.4/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    40% IT Managed Services
    15% Help desk
    60% Other
    View Profile Visit Website
  9. PSM Partners Logotype

    PSM Partners

    $5,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    30.2/40.0
    18.6/20 Reviews
    2.2/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    30% IT Managed Services
    15% Help desk
    70% Other
    View Profile Visit Website
  10. Simply Smart Technology Logotype

    Simply Smart Technology

    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    28.2/40.0
    16.2/20 Reviews
    6.3/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  11. Protek-IT Logotype

    Protek-IT

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    25.8/40.0
    17.6/20 Reviews
    2.4/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    55% IT Managed Services
    40% Help desk
    45% Other
    View Profile Visit Website
  12. Hristov Development Logotype

    Hristov Development

    $5,000+
    $25 - $49 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    32.8/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% IT Managed Services
    10% Help desk
    90% Other
    View Profile Visit Website
  13. USWired Inc. Logotype

    USWired Inc.

    $10,000+
    $100 - $149 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  14. Synoptek Logotype

    Synoptek

    $50,000+
    $150 - $199 / hr
    1,000 - 9,999
    Oakbrook Terrace, IL

    Ability to deliver

    24.5/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    40% IT Managed Services
    10% Help desk
    60% Other
    View Profile Visit Website
  15. Reboot, Inc. Logotype

    Reboot, Inc.

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    29.9/40.0
    16.4/20 Reviews
    7.5/10 Clients & Experience
    6/10 Market Presence

    Service focus

    25% IT Managed Services
    10% Help desk
    75% Other
    View Profile Visit Website
  16. SWC Technology Partners Logotype

    SWC Technology Partners

    $25,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    29/40.0
    16.2/20 Reviews
    6.2/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% IT Managed Services
    25% Help desk
    90% Other
    View Profile Visit Website
  17. Waident Technology Solutions Logotype

    Waident Technology Solutions

    $5,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    22.5/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website
  18. Shartega IT Logotype

    Shartega IT

    $10,000+
    $150 - $199 / hr
    10 - 49
    Des Plaines, IL

    Ability to deliver

    22.4/40.0
    15.6/20 Reviews
    1.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    60% IT Managed Services
    30% Help desk
    40% Other
    View Profile Visit Website
  19. Advanced IT Logotype

    Advanced IT

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    22.9/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    65% IT Managed Services
    20% Help desk
    35% Other
    View Profile Visit Website
  20. Global Point Technology Solutions Logotype

    Global Point Technology Solutions

    $1,000+
    $150 - $199 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    21.4/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% IT Managed Services
    30% Help desk
    60% Other
    View Profile Visit Website
  21. GO Technology Group Logotype

    GO Technology Group

    $1,000+
    $100 - $149 / hr
    2 - 9
    Chicago, IL

    Ability to deliver

    20.8/40.0
    15.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    95% IT Managed Services
    65% Help desk
    5% Other
    View Profile Visit Website
  22. Agility Network Services, Inc. Logotype

    Agility Network Services, Inc.

    $1,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    23/40.0
    15.4/20 Reviews
    0/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    45% IT Managed Services
    15% Help desk
    55% Other
    View Profile Visit Website
  23. SoftDoes Logotype

    SoftDoes

    $10,000+
    $50 - $99 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    26.8/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    10% IT Managed Services
    10% Help desk
    90% Other
    View Profile Visit Website
  24. Stratosphere Networks Logotype

    Stratosphere Networks

    $10,000+
    $100 - $149 / hr
    50 - 249
    Evanston, IL

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    1.4/10 Clients & Experience
    6/10 Market Presence

    Service focus

    30% IT Managed Services
    10% Help desk
    70% Other
    View Profile Visit Website
  25. Nansen Logotype

    Nansen

    $50,000+
    $150 - $199 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    24.2/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    30% IT Managed Services
    10% Help desk
    70% Other
    View Profile Visit Website
  26. ProdigyTeks, Inc. Logotype

    ProdigyTeks, Inc.

    $1,000+
    $150 - $199 / hr
    2 - 9
    Oakbrook Terrace, IL

    Ability to deliver

    21.4/40.0
    15.8/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    35% IT Managed Services
    15% Help desk
    65% Other
    View Profile Visit Website
  27. Access One Inc. Logotype

    Access One Inc.

    $5,000+
    $200 - $300 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    15.6/40.0
    0/20 Reviews
    7.2/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    60% IT Managed Services
    20% Help desk
    40% Other
    View Profile Visit Website
  28. Braden Business Systems Logotype

    Braden Business Systems

    Undisclosed
    Undisclosed
    50 - 249
    Addison, IL

    Ability to deliver

    17.1/40.0
    0/20 Reviews
    8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% IT Managed Services
    20% Help desk
    80% Other
    View Profile Visit Website
  29. Insight Global Logotype

    Insight Global

    $5,000+
    Undisclosed
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    13.4/40.0
    0/20 Reviews
    3.4/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% IT Managed Services
    20% Help desk
    90% Other
    View Profile Visit Website
  30. Strategic Solutions, Inc. Logotype

    Strategic Solutions, Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Oak Brook, IL

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% IT Managed Services
    50% Help desk
    50% Other
    View Profile Visit Website

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