# Reboot, Inc. Reboot, Inc. Reviews (6), Pricing, Services & Verified Ratings - Verified - 4.8 out of 5 average review rating - 2 connections joined Reboot, Inc.'s Network [Visit Website](https://www.rebootinc.com/managed-it-services-cybersecurity/) [Get a Custom Proposal](https://clutch.co/profile/reboot-0) **We Manage. We Guard. YOU Accelerate.** We help mid-market businesses reduce costs and boost productivity by deploying AI-driven automation and digital transformation strategies. Our managed services optimize technology investments while enhancing cybersecurity, minimizing risk, and strengthening overall security posture. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 3 Locations: - Fishers, IN (Headquarters) - Chicago, IL - Jacksonville, FL - Founded in 2005 - 1 languages: English - 2 timezones: Central Standard Time (CST), Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 25% Cloud Consulting & SI - 25% Cybersecurity - 25% IT Managed Services - 25% IT Strategy Consulting ### Focus Areas - Cloud Computing Focus: - 80% Azure Cloud Consulting & Implementation - 20% AWS Cloud Consulting & Implementation - Azure Consulting Services: - 50% Azure Migrations - 10% Azure AI & Machine Learning - 10% Azure Analytics - 10% Azure IoT - 10% Azure Management & Governance - 10% Azure Security - Cybersecurity focus: - 20% Breach Detection & Incident Response - 10% Cloud Security - 10% Identity & Access Management - 10% Managed SIEM Services - 10% Network Security - 5% Account Takeover (ATO) - 5% Application Security - 5% Cybersecurity Consulting - 5% Dark Web Monitoring - 5% Digital Forensics & Auditing - 5% Threat Intelligence Services - 5% Threat/Attack Simulations - 5% Vulnerability Management - Digital and IT Strategy Consulting Focus: - 15% Digital Transformation - 15% IT Assessment - 15% IT Consolidation - 15% IT Service Management Consulting - 15% Virtual CIO Services - 10% IT Governance - 5% Data Privacy Consulting - 5% IT Operations Management Consulting - 5% Mobility Strategy - IT Managed Services Focus: - 10% Cloud Server Migration - 10% Governance & Compliance Assessments - 10% Help desk - 10% IT Budgeting - 10% Network - 10% Security - 5% Disaster Recovery - 5% Hardware - 5% Managed Hosting Services - 5% Managed Software Application & Solutions - 5% Other IT managed services - 5% Software Evaluation - 5% Telecom - 5% Vendor Procurement & Selection ### Industries - 10% Construction - 5% eCommerce - 10% Financial services - 25% Medical - 25% Manufacturing - 5% Non-profit - 10% Retail - 10% Automotive ### Clients - 20% Small Business (<$10M) - 80% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Reboot, Inc. is noted for providing good value for cost with pricing that fits clients' budgets. They maintain a strong culture fit and are often selected based on high ratings and referrals, though specific project costs are not disclosed. **Most Common Project Size**: $10,000 to $49,000 based on 4 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: $10,000 to $49,000 based on 4 reviews - Cybersecurity: $50,000 to $199,999 based on 3 reviews - IT Strategy Consulting: $50,000 to $199,999 based on 2 reviews - Cloud Consulting & SI: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Reboot, Inc. Review Insights Overall Review Rating: 4.8 - Quality: 4.8 - Schedule: 4.4 - Cost: 4.5 - Willing to Refer: 4.8 ### Top Mentions - Communicative (2 mentions) - Great project management (2 mentions) - Knowledgeable (2 mentions) - Accommodating (1 mentions) - Exceeds expectations (1 mentions) - Exceptional results (1 mentions) - Flexible (1 mentions) - Results-oriented (1 mentions) - Timely (1 mentions) - Transparent (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **No Significant Areas for Improvement** Most clients did not identify significant areas for improvement, indicating overall satisfaction with Reboot, Inc.'s services. However, one client mentioned that there are always areas for improvement, suggesting room for continuous enhancement. **Successful Project Outcomes** Clients report measurable improvements and successful outcomes, such as reduced incident response times, fewer security incidents, and successful migrations with minimal issues. These outcomes demonstrate Reboot, Inc.'s effectiveness in delivering project goals. **Excellent Value for Cost** Reboot, Inc. is frequently chosen for offering good value for cost. Clients appreciate the balance between pricing and the quality of services provided, making them a cost-effective choice for IT solutions. **Effective Long-term Partnerships** Reboot, Inc. fosters long-term partnerships, with clients continuing to use their services over extended periods. Their ability to adapt to evolving client needs and maintain ongoing relationships is a key strength. **Highly Responsive Customer Service** Reboot, Inc. is noted for its rapid response times and ability to resolve issues promptly. Their helpdesk services have notably reduced user downtime, reflecting their commitment to customer satisfaction and efficient problem-solving. **Exceptional Technical Expertise** Clients consistently highlight Reboot, Inc.'s deep technical knowledge, particularly in cybersecurity, IT management, and server migrations. Their proficiency in handling complex technical challenges and providing tailored solutions is a standout feature. **Strong Cultural and Value Alignment** Clients appreciate Reboot, Inc.'s alignment with their company values and culture, often citing this alignment as a reason for choosing them. This cultural fit enhances collaboration and project success. **Strong Project Management and Communication** Reboot, Inc. is praised for its structured project management and effective communication. Clients report timely deliveries, transparency, and proactive updates throughout projects, with regular meetings ensuring clarity and responsiveness to client needs. ### Reboot, Inc. Reviews #### IT Managed Services & Cloud Consulting & SI for Paint Co (Featured Review) **The Project** - Services: Cloud Consulting & SI, IT Managed Services - Project size: $10,000 to $49,999 - Project length: March 2025 **Project Summary**: Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN tunnels and DNS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Director, Rollie Williams Paint Spot - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2025 **Feedback Summary**: Reboot, Inc. successfully completed the migration with little to no issues, and the Azure virtual desktops far outperformed the client's expectations. The team managed the project excellently and held three meetings a week. The team's work and performance exceeded the client's expectations. ""I was most impressed with the project cutover going so smoothly."" **BACKGROUND** Please describe your company and position.I am the IT Director of Rollie Williams Paint SpotDescribe what your company does in a single sentence.Rollie Williams was founded in 1927 and has grown to serve customers throughout the Midwest. We offer technologically advanced products and personalized service for all coatings applications. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?Migrate to Azure Server HostingMigrate to Azure Virtaul DesktopsMigrate server/workstation tool stack to Reboot **SOLUTION** How did you find Reboot, Inc.?Marketing EmailWhy did you select Reboot, Inc. over others?Great culture fitGood value for costCompany values alignedHow many teammates from Reboot, Inc. were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Scope of work included building servers in Azure and migating services to them. Migrate servers that could not be built new and update all associated networking including VPN tunnels, DNS, etc.Deliveriables:1. Final Testing & Validationo Conduct end-to-end testing with key users.o Ensure all applications are fully functional.o Address any post-migration issues.2. Decommission Old Infrastructureo Coordinate with old MSP to decommission datacenter infrastructure.o Confirm that all old VPN tunnels are removed.3. Documentation & Handovero Update documentation with new IP addresses, configurations, andchanges.o Provide access details and updates to relevant stakeholders. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The migration was a success with little to no issues post migration. With the anout of data and servies tha we moved there could have been a multitule of problems but Reboot made sure that we had none. The Azure Virtaul Desktops far outperformed our expectations!Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was fantasic. We had meetings 3 times a week and maintained an open line of communicuation via emailduring the entire porject. We were never left wondering what was happening during the stages of the poejct. Reboot did a great job communicating with us about every aspect of the migration project.What was your primary form of communication with Reboot, Inc.?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was most impressed with the project cutover going so smoothly. Reboot really put the work in to ensure that post migration was just like any other day in the office.Are there any areas for improvement or something Reboot, Inc. could have done differently?No,  they excedded our expectations! --- #### Cybersecurity & Managed IT Services for Marketing Company **The Project** - Services: Cybersecurity, IT Managed Services - Project size: Confidential - Project length: Jan. 2024 - Ongoing **Project Summary**: Reboot, Inc. provides cybersecurity and IT management services for a marketing company. The team is responsible for risk assessment, vulnerability management, incident response, and security training. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder & CEO, Marketing Company - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2025 **Feedback Summary**: Reboot, Inc.'s work has helped the client reduce incident response times and security incidents. The team's combination of deep technical expertise and genuine partnership stood out. Reboot, Inc. is highly structured and transparent. They adhere to timelines and proactively update the client. ""Everything has been delivered to the highest standard."" **BACKGROUND** Please describe your company and position.I am the Founder & CEO of a marketing company.Describe what your company does in a single sentence.Marketing company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?IT Support & ManagementCybersecurity **SOLUTION** How did you find Reboot, Inc.?ReferralWhy did you select Reboot, Inc. over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitGood value for costHow many teammates from Reboot, Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Security Policies & Procedures:Information Security PolicyAcceptable Use PolicyData Classification & Handling PolicyRemote Access PolicyBring Your Own Device (BYOD) PolicyRisk Assessment & Management:Risk Assessment Report (includes threat identification and risk mitigation strategies)Risk Treatment PlanNetwork & System Documentation:Network Architecture DiagramsSystem Topology DocumentationConfiguration Standards & Hardening Guidelines (firewalls, routers, servers, etc.)Vulnerability Management Artifacts:Vulnerability Scan Reports (internal, external, web application)Patch Management Plan & SchedulePenetration Testing Materials:Penetration Testing Scope & Test PlanFinal Penetration Test Report & FindingsRemediation Action PlanIncident Response & Business Continuity:Incident Response Plan (IRP)Disaster Recovery Plan (DRP)Business Continuity Plan (BCP)Security Incident Log & Reporting TemplatesSecurity Awareness & Training:Employee Security Training Modules (phishing, social engineering, etc.)Compliance Training Records & CertificatesAudit & Compliance Documentation:Internal Audit ReportsCompliance Checklists (PCI DSS, HIPAA, SOC 2, ISO 27001, etc.)Evidence of Controls & ImplementationAccess Control & Identity Management:Access Control PolicyRole-Based Access Control (RBAC) MatrixUser Provisioning & De-Provisioning ProceduresSIEM & Monitoring Deliverables:Security Information and Event Management (SIEM) Implementation PlanLog Management & Analysis ReportsMonitoring Dashboards & Alerts ConfigurationEncryption & Key Management:Encryption Policy & Standards (data at rest, data in transit)Key Management ProceduresEndpoint Security & Software Deployments:Endpoint Protection/Antivirus Deployment PlanEndpoint Compliance Reports (device patch levels, antivirus status, etc.)Cloud Security Deliverables:Cloud Security Architecture DiagramCloud Access Security Broker (CASB) Implementation PlanCloud Configuration Compliance ReportsPhysical Security Artifacts:Physical Security Assessment Report (badge access, cameras, onsite audits)Security Layout & Controls BlueprintVendor & Third-Party Security:Vendor Risk AssessmentsService Level Agreements (SLAs) & Security RequirementsVendor Security Compliance ReportsBackup & Recovery Documentation:Data Backup Strategy & ProceduresBackup Testing & Verification ReportRecovery Time Objectives (RTO) & Recovery Point Objectives (RPO)Threat Intelligence & Security Roadmap:Threat Intelligence Reports (emerging threats, trending vulnerabilities)Cybersecurity Roadmap (short-term & long-term initiatives)Project-Specific Deliverables:Statement of Work (SOW) with Security RequirementsProof of Concept (POC) Reports for new security toolsImplementation Plans & Post-Implementation Reviews **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Reduced Incident Response TimesExample Metric: Incident response and containment times drop by 40% after implementing and practicing an Incident Response Plan (IRP).Fewer Security IncidentsExample Metric: Annual number of security incidents decreases by 50% following regular vulnerability scans, patch management, and continuous monitoring.Lower Compliance Audit FindingsExample Metric: Internal or external audit noncompliance issues are reduced from 15 findings per year to only 2 after implementing standardized policies and controls.Increased Operational EfficiencyExample Metric: IT staff spend 30% less time manually tracking security issues due to automated SIEM alerts and improved dashboard reporting.Example Metric: Security configuration reviews drop from 5 days to 2 days, thanks to centralized system topology documentation and standardized configurations.Reduced Downtime & Faster RecoveryExample Metric: Average downtime for critical systems is cut in half (from 4 hours to 2 hours) by having a well-documented disaster recovery plan and regular testing.Example Metric: Recovery time from ransomware infection improves from 3 days to 8 hours by implementing tested backup and restoration procedures.Time Saved on Patch ManagementExample Metric: Patch deployment cycle time is reduced from monthly to weekly with 90% endpoint patch compliance, thanks to an automated patch management plan.Lower Cost of Security OperationsExample Metric: Overall security operations expenses decrease by 20% because of reduced incident remediation costs and better vendor security integrations.Improved Employee Security AwarenessExample Metric: Phishing click-through rate among staff drops from 15% to 2% after rolling out mandatory security awareness training modules.Higher ROI on Security InvestmentsExample Metric: Investments in new security tools (e.g., CASB, SIEM) yield a 25% return through avoided incident costs, faster detection, and less manual work.Enhanced Customer & Stakeholder TrustExample Metric: Customer satisfaction scores increase by 10% because of improved compliance posture and lower risk of data breaches.Example Metric: Sales conversion rates increase by 5% when clients see verifiable security certifications or reports (e.g., SOC 2, ISO 27001).Describe their project management. Did they deliver items on time? How did they respond to your needs?Their project management was highly structured and transparent. They adhered closely to agreed-upon timelines, proactively updating us on each milestone’s status and promptly communicating any potential setbacks. Whenever new or urgent needs arose, they were responsive and flexible, adjusting resources as necessary to meet changing priorities. The regular progress check-ins and detailed reports helped ensure deliverables were consistently delivered on time, meeting or exceeding our expectations.What was your primary form of communication with Reboot, Inc.?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their combination of deep technical expertise and genuine partnership stood out the most. They not only brought a wealth of cybersecurity knowledge to the table but also made an effort to understand our specific challenges and tailor solutions accordingly. This blend of cutting-edge skills with a personalized approach is what truly set them apart.o1Are there any areas for improvement or something Reboot, Inc. could have done differently?Nothing that comes to mind at this point. Everything has been delivered to the highest standard, and there were no gaps or overlooked areas that I noticed. --- #### IT Managed Services & Cloud Consulting & SI for Paint Co **The Project** - Services: Cloud Consulting & SI, IT Managed Services - Project size: $10,000 to $49,999 - Project length: March 2025 **Project Summary**: Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN tunnels and DNS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT Director, Rollie Williams Paint Spot - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2025 **Feedback Summary**: Reboot, Inc. successfully completed the migration with little to no issues, and the Azure virtual desktops far outperformed the client's expectations. The team managed the project excellently and held three meetings a week. The team's work and performance exceeded the client's expectations. ""I was most impressed with the project cutover going so smoothly."" **BACKGROUND** Please describe your company and position.I am the IT Director of Rollie Williams Paint SpotDescribe what your company does in a single sentence.Rollie Williams was founded in 1927 and has grown to serve customers throughout the Midwest. We offer technologically advanced products and personalized service for all coatings applications. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?Migrate to Azure Server HostingMigrate to Azure Virtaul DesktopsMigrate server/workstation tool stack to Reboot **SOLUTION** How did you find Reboot, Inc.?Marketing EmailWhy did you select Reboot, Inc. over others?Great culture fitGood value for costCompany values alignedHow many teammates from Reboot, Inc. were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Scope of work included building servers in Azure and migating services to them. Migrate servers that could not be built new and update all associated networking including VPN tunnels, DNS, etc.Deliveriables:1. Final Testing & Validationo Conduct end-to-end testing with key users.o Ensure all applications are fully functional.o Address any post-migration issues.2. Decommission Old Infrastructureo Coordinate with old MSP to decommission datacenter infrastructure.o Confirm that all old VPN tunnels are removed.3. Documentation & Handovero Update documentation with new IP addresses, configurations, andchanges.o Provide access details and updates to relevant stakeholders. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The migration was a success with little to no issues post migration. With the anout of data and servies tha we moved there could have been a multitule of problems but Reboot made sure that we had none. The Azure Virtaul Desktops far outperformed our expectations!Describe their project management. Did they deliver items on time? How did they respond to your needs?Project management was fantasic. We had meetings 3 times a week and maintained an open line of communicuation via emailduring the entire porject. We were never left wondering what was happening during the stages of the poejct. Reboot did a great job communicating with us about every aspect of the migration project.What was your primary form of communication with Reboot, Inc.?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was most impressed with the project cutover going so smoothly. Reboot really put the work in to ensure that post migration was just like any other day in the office.Are there any areas for improvement or something Reboot, Inc. could have done differently?No,  they excedded our expectations! --- #### IT Managed Services & Cybersecurity for Corporate Events Co **The Project** - Services: Cybersecurity, IT Managed Services - Project size: $10,000 to $49,999 - Project length: Mar. 2024 - Ongoing **Project Summary**: Reboot, Inc. provides managed IT services for a corporate events company. The team has provided IT support for Apple and PC users, handled security, and deployed a hardware and software plan. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Exclaim Inc - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2025 **Feedback Summary**: Reboot, Inc. has provided a responsive help desk service, improving user downtime. The team has been effective, diligent, and knowledgeable. The team has provided oversight to ensure a rapid response and the proper fix. Overall, the team has outperformed expectations and has pleased the client. ""They over-deliver and do what they say they will do."" **BACKGROUND** Please describe your company and position.I am the President of Exclaim IncDescribe what your company does in a single sentence.Corporate Events, Video, and Digital services.   **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?Provide IT servicesInitiate IT best practicesLong term planning **SOLUTION** How did you find Reboot, Inc.?emailWhy did you select Reboot, Inc. over others?High ratingsClose to my geographic locationGreat culture fitGood value for costCompany values alignedHow many teammates from Reboot, Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Exclaim is a sophisticated user of technology and software.  We are multi-platform, at times working with huge video files.  ReBoot was asked to provide day to day IT support to both Apple and PC users.  In addition, we needed to address security as we work with Fortune 500 size companies that demand Best Practices.  Finally, being somewhat high tech, we needed to deploy a hardware and software plan that is effective and practical for a small agency. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Helpdesk provides almost immediate response improving user down time from hours to an hour or less.Describe their project management. Did they deliver items on time? How did they respond to your needs?Our primary contact is effective, diligent, and knowledgable.  He provides oversight to his support team at ReBoot to ensure rapid response and the right fix.  The support staff at ReBoot are very responsive and quickly adapt to the situation.What was your primary form of communication with Reboot, Inc.?In-Person MeetingWhat did you find most impressive or unique about this company?They over-deliver and do what they say they will do. No BS.Are there any areas for improvement or something Reboot, Inc. could have done differently?No, very satisfied with the relationship.  They've outperformed expectations. --- #### IT Managed Services for Financial Company **The Project** - Services: IT Managed Services - Project size: Confidential - Project length: Jan. 2025 - Ongoing **Project Summary**: Reboot, Inc. has developed and implemented MFA for a financial company. They've deployed the MFA on the client's agent portal. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Secretary & Treasurer, Financial Company - Industry: Financial services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 9, 2025 **Feedback Summary**: Reboot, Inc. has successfully deployed the MFA system on the client's agent portal. The team has worked well with the client and communicated effectively via virtual meetings and email. The client is impressed with the team's understanding of their requirements. ""Reboot has quickly understood our requirements and provided a great solution."" **BACKGROUND** Please describe your company and position. I am the Secretary / Treasurer of a financial services company Describe what your company does in a single sentence.Faternal Benefits Society that sells life insurance to our members. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?Better utilization of limited resouces **SOLUTION** How did you find Reboot, Inc.?ReferralMet Chris at a user group meeting.Why did you select Reboot, Inc. over others?Close to my geographic locationGreat culture fitGood value for costReferred to meCompany values alignedmet Chris in person.How many teammates from Reboot, Inc. were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Develop and deploy MFA for our agent portal. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?MFA will be deployed on our agent portal.Describe their project management. Did they deliver items on time? How did they respond to your needs?As a team, we work well together, and we have good communication with the team.What was your primary form of communication with Reboot, Inc.?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Reboot has quickly understood our requirements and provided a great solution.Are there any areas for improvement or something Reboot, Inc. could have done differently?No. --- #### IT Services for Manufacturing Company **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: $50,000 to $199,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Reboot, Inc. provides ongoing IT services for a manufacturing company. The team handles server and computer security. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 3.0 - Willing to Refer: 4.0 **The Reviewer** Accounting Department, Manufacturing Company - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 1, 2025 **Feedback Summary**: Reboot, Inc. continues to provide reliable IT services for the client. The team responds promptly to requests and communicates via email, in-person meetings, and a messaging app. The team's ability to accommodate the client's needs is noteworthy.This review is an update by the client company. The original content is located below the new review. ""Everything worked fine."" **BACKGROUND** Please describe your company and position. I am the Acct. Dept of a manufacturing company Describe what your company does in a single sentence.Design and build custom exhibits for trade shows and provide all services **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?ComputersServersecurity **SOLUTION** How did you find Reboot, Inc.?MichealWhy did you select Reboot, Inc. over others?Good value for costDescribe the scope of work in detail. Please include a summary of key deliverables.Reboot is our main IT company and has been for many year and is still ongoing **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We are still using Reboot for our ITDescribe their project management. Did they deliver items on time? How did they respond to your needs?Everything worked fineWhat was your primary form of communication with Reboot, Inc.?In-Person MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?They try to accomodateAre there any areas for improvement or something Reboot, Inc. could have done differently?There are always areas for improvement **UPDATED REVIEW** This review was published on 4/1/2025.Julie McKerninPrincess, Stevens ExhibitsAdvertising & marketingChicago, Illinois11-50Jan 2008 - Ongoing$200,000 to $999,999Project summaryReboot, Inc. has provided IT-managed services for an exhibit company. The team has implemented security, designed and installed IT systems, and provided maintenance.Feedback summaryReboot, Inc. has met the client's expectations and delivered the project on time. The team has been responsive and quick to address the client's needs and has communicated via email, messaging apps, and virtual and in-person meetings. Overall, the team's service has stood out.Quote"Their service impressed us."BACKGROUNDPlease describe your company and position.I am the Princess of Stevens ExhibitsDescribe what your company does in a single sentence.Design and build custom and portable exhibitsOPPORTUNITY / CHALLENGEWhat specific goals or objectives did you hire Reboot, Inc. to accomplish?Implement securityDesign and install new IT systemsSOLUTIONHow did you find Reboot, Inc.?OtherWhy did you select Reboot, Inc. over others?Close to my geographic locationPricing fit our budgetGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.Source and install all computer equipment and software.  Maintain security, general maintenance and upgrades RESULTS & FEEDBACKWhat were the measurable outcomes from the project that demonstrate progress or success?Goals met ontimeDescribe their project management. Did they deliver items on time? How did they respond to your needs?Quick response and all goals metWhat was your primary form of communication with Reboot, Inc.?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their service impressed us.Are there any areas for improvement or something Reboot, Inc. could have done differently?NoSTAR RATINGSOverall rating: 5Quality: 5Cost: 5Schedule: 5   Willing to refer: 5    --- #### Managed IT Services for Electronics Manufacturer **The Project** - Services: Cybersecurity, IT Managed Services, IT Strategy Consulting - Project size: $50,000 to $199,999 - Project length: Aug. 2024 - Apr. 2025 **Project Summary**: Reboot, Inc. provided managed IT services for an electronics manufacturer. They ran IT and cyber risk assessments, managed the client's IT across three locations, and handled GSuite to Microsoft migration. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CFO, Foxtronics EMS - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 28, 2025 **Feedback Summary**: Reboot, Inc. addressed the risks identified by the client's insurance provider, enabling them to renew their policy easily. The team completed tasks on time and communicated via in-person meetings. They also understood the client's unique business aspects and offered solutions within their budget. ""They developed solutions within our target spending levels."" **BACKGROUND** Please describe your company and position.I am the CFO of Foxtronics EMSDescribe what your company does in a single sentence.We provide quality electronics manufacturing solutions that are used in multiple industries. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Reboot, Inc. to accomplish?Mitigate cyber risksManage IT across 3 locationsMove 1 location from GSuite to Microsoft **SOLUTION** How did you find Reboot, Inc.?Online SearchReferralWhy did you select Reboot, Inc. over others?High ratingsClose to my geographic locationGreat culture fitGood value for costCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.We started by having IT / Cyber risk assessments done at each location. We then consolidated IT spend from multiple MSPs under Reboot and began the transition of having them manage IT for the enterprise. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They addressed previously identified risks from our insurance provider allowing for an easy renewal of the policy.Describe their project management. Did they deliver items on time? How did they respond to your needs?Items were delivered on time. No issues.What was your primary form of communication with Reboot, Inc.?In-Person MeetingWhat did you find most impressive or unique about this company?They seek to be a true business partner and understand the unique aspects of this business. They developed solutions within our target spending levels.Are there any areas for improvement or something Reboot, Inc. could have done differently?Nothing significant comes to mind. --- ## Portfolio & Awards ### Testimonial: Brett Ridgeway, Raybestos Powertrain At Reboot, Inc., we take pride in delivering strategic IT solutions that drive business success. In this client testimonial, Brett Ridgeway, VP of IT at Raybestos Powertrain, shares his firsthand experience of how our Managed IT, Cybersecurity, and Infrastructure Services have strengthened their operations. As a global leader in transmission and powertrain components, Raybestos Powertrain relies on secure, efficient, and scalable IT systems to maintain peak performance. With Reboot, Inc., they have achieved: ✅ Proactive IT management to reduce downtime and enhance system reliability✅ Robust cybersecurity measures to protect sensitive data and intellectual property✅ Scalable IT solutions that align with business growth and evolving needs✅ Dedicated IT partnership for strategic technology alignment and seamless support Brett highlights how Reboot’s expertise and proactive approach have made a tangible impact on their operations, ensuring stability, security, and innovation. ### Testimonial: Joe Cortese of Advance Mechanical Advance Mechanical relies on Reboot, Inc. for proactive Managed IT and Cybersecurity Services, ensuring their business stays efficient, secure, and future-ready. In this testimonial, Joe Cortese, Owner of Advance Mechanical, shares how Reboot’s expert IT solutions have helped them reduce downtime, strengthen cybersecurity, and streamline operations. How Reboot Helped Advance Mechanical: ✅ Proactive IT Support – Faster issue resolution and minimized disruptions✅ Robust Cybersecurity – Protection against cyber threats and vulnerabilities✅ Scalable IT Solutions – Flexible technology that adapts to business growth✅ Trusted IT Partnership – A reliable team that understands their unique needs Reboot, Inc. goes beyond IT support—we provide strategic IT leadership to help businesses thrive in an ever-evolving digital landscape. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_illinois_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_cloud_consulting_company_indiana_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_automotive_2026.svg) ### Industry Recognitions - The #1 Thing Leaders Are Missing About AI - Building Strong Beats Building Fast - Product-Market Fit Is Not a One-Time Thing - Technology Is Complex. But Yours Shouldn't Be - Which AI App You Choose Matters Less - The #1 Competitive Moat in 2025? ## Packages ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 6 - Overall Review Rating: 4.8 Last Updated: 2026-06-24T18:21:56Z ### Business Entity - Business Entity Name: Reboot, Inc. - Source: Illinois Secretary of State - Jurisdiction of Formation: Illinois - Date of Formation: July 18, 2005 - Status: Active - Last Updated: March 21, 2025 - ID: 64358545 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: March 21, 2025 ## Locations (3) ### Fishers, IN (Headquarters) - 11 Municipal Drive - Fishers, IN 46038 - United States - 16 - 20 employees - Phone: 855 272 0402 ### Chicago, IL - 230 East Ohio Street - Chicago, IL 60611 - United States - 16 - 20 employees - Phone: 855 272 0402 ### Jacksonville, FL - 1200 Riverplace Boulevard - Jacksonville, FL 32207 - United States - 16 - 20 employees - Phone: 855 272 0402 ## Contact Reboot, Inc. [Send a message](https://clutch.co/profile/reboot-0) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/reboot-inc/) - [Facebook](https://www.facebook.com/rebootinc.keepingcomputingsimple) - [X](https://x.com/rebootinc)