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We build and manage Resilient IT

Waident is a Chicago-based SOC 2 cybersecurity and IT outsourcer that supports and manages SMB technology. We help organizations keep their people productive, their enterprise running, and their company data safe.

What makes us different:

Resilient IT

  • $5,000+
  • $150 - $199 / hr
  • 10 - 49
  • Founded 2004
Average Review Rating
4.9
Total Reviews
23
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
4.9 /5

Focus

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    Locations (2)

    10 - 15

    Highly Rated Similar Providers

    Overall Review Rating

    4.9
    • Quality

      4.8 /5
    • Schedule

      4.7 /5
    • Cost

      4.5 /5
    • Willing to Refer

      4.9 /5
    See all 23 Reviews
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    Consulting & Managed IT Services for Manufacturing Company

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • Confidential
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have been able to solve nearly all of our team's requests with patience and kindness."

    Sep 12, 2023

    Waident Technology Solutions provides consulting, cybersecurity, and managed IT services for a manufacturing company. The team supervises the client's IT infrastructure and provides them with strategy support.

    IT & Cybersecurity Services for Financial Institution

    • Cybersecurity IT Managed Services
    • $200,000 to $999,999
    • Jan. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Waident Technology Solutions is very knowledgeable in IT and cybersecurity. I’m extremely pleased with their support.”

    Feb 8, 2023

    Waident Technology Solutions provides IT help desk and cybersecurity support for a financial institution. The team also assists with other projects and implementations.

    Managed IT Services for Ophthalmology Practice

    • IT Managed Services
    • $200,000 to $999,999
    • Jan. 2009 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Waident has served me well, and they always point me in the right direction.”

    Jan 17, 2023

    Waident Technology Solutions provides managed IT services for an ophthalmology practice medical firm. The team handles all 80 stations in the client’s office, sets up their network, and troubleshoots issues. 

    Managed IT Services & Cybersecurity for Envelope Supplier

    • Cybersecurity IT Managed Services
    • $200,000 to $999,999
    • May 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re doing a great job."

    Jan 13, 2023

    Waident Technology Solutions provides managed IT services for an envelope supplier. Their tasks include purchasing and installing new hardware and software, upgrading servers, and improving cybersecurity.

    Ongoing Managed IT Services for Lumber Distributor

    • Other IT Consulting and SI
    • Confidential
    • Jan. 2015 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.5
    Cost
    n/a
    Willing to Refer
    5.0

    "Whenever we have a request, their team attends to it immediately."

    Jan 13, 2023

    Waident Technology Solutions provides ongoing IT services for a lumber distributor. This mainly involves purchasing and installing various hardware and software, as well as resolving any IT-related issues.

    Ongoing IT Support for Law Firm

    • Cybersecurity IT Managed Services
    • Confidential
    • Nov. 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Waident Technology Solutions does a great job of resolving our IT issues."

    Jan 12, 2023

    For over 13 years, Waident Technology Solutions has served as an outsourced IT support partner for a law firm. The team handles all IT-related matters, including software and hardware implementation.

    IT Services for Registered Investment Advisor

    • IT Managed Services
    • $10,000 to $49,999
    • July 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "If needed they are able to come onsite, however for most requests they are able to assist remotely."

    Jan 3, 2023

    Waident Technology Solutions provides managed IT services for an investment advisor. They handle the client's devices including laptops, printers, scanners, routers, networks, servers, and backup programs.

    Managed IT Services for Digital Marketing Company

    • IT Managed Services
    • $10,000 to $49,999
    • Feb. 2022 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have been super helpful, knowledgeable, and friendly."

    Oct 16, 2022

    Waident Technology Solutions provides managed IT support for a digital marketing company. They're tasked with migrating the client's local servers into the Cloud and handling their IT needs.

    Managed IT Services for Real Estate Management Company

    • IT Managed Services
    • Confidential
    • Aug. 2021 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.0

    "They are very cost-effective for the amount of service we receive."

    Oct 6, 2022

    Waident Technology Solutions provides managed IT services to a real estate management firm. They've created the client's entire IT network, strengthened their cybersecurity, and set up new office computers.

    Technical Support for Real Estate Company

    • IT Managed Services
    • Less than $10,000
    • Dec. 2007 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    3.0
    Cost
    4.0
    Willing to Refer
    4.0

    "They share information about new cybersecurity nuances and things that we can use to protect ourselves."

    Mar 26, 2021

    Waident Technology Solutions used to provide in-house technical support to a real estate firm's internal employees. They continue to provide the same services remotely due to the COVID-19 pandemic.

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