How did you select this vendor?
Simply Smart was a great balance of experience and value for our budget, and they understood our project scope.
Describe the project in detail.
Erin (Owner & Lead Technologist, Simply Smart) envisioned an entirely different IT infrastructure than the unstable, virus-prone, unreliable, decentralized setup we had. They installed new equipment, rewired the entire system, and instituted a remote help desk process to address user issues quickly.
What was the team composition?
Initially, Erin (Owner & Lead Technologist, Simply Smart) designed and installed the system. She then took a consultative role in all our IT projects, including website, telephone system, and more. Her help desk support team was always available to our staff.