CX, IT, and Finance Outsourcing
Touch Support is a global BPO partner helping companies streamline operations through scalable, multilingual outsourcing solutions in Customer Experience (CX), IT Support, and Finance & Accounting (F&A).
Our fully managed services are designed to reduce overhead, improve quality, and accelerate growth for SaaS, e-commerce, fintech, and enterprise clients. We specialize in 24/7 support coverage, AI-assisted workflows, and performance-driven teams that integrate seamlessly with your internal processes.
With over a decade of experience, our clients trust us to manage critical functions like:
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Customer support (inbound/outbound, chat, email, helpdesk)
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IT helpdesk and infrastructure support
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Accounts payable/receivable and financial reporting
We combine process optimization, human expertise, and smart technology to deliver measurable results—whether you need to reduce ticket volume, improve CSAT, or cut costs.
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Locations
Chicago, IL
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Year founded
Founded 2003
1 Locations
- Chicago , IL
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