Techmedics has been helping businesses succeed since 1999, when founders James and Helen Moon saw a gap in the market — small and mid-sized businesses were often left behind when it came to quality IT support. With backgrounds in enterprise IT, they set out to change that by creating a company that delivers high-level technical expertise with the personal touch of a true business partner.
At Techmedics, we don’t believe in cookie-cutter solutions. Every business is different, and we tailor our services to meet the specific needs of each client. Our team is known for fast response times, deep technical knowledge, and a hands-on approach that strives to prevent issues before they happen. We take pride in the relationships we build, working closely with our clients to understand their challenges and deliver solutions that make a real difference.
We like to think of ourselves as the special forces of IT — focused, precise, and ready to tackle even the toughest challenges. Our 99% client satisfaction rating reflects the trust and confidence our clients have in us. Whether you need fully managed IT services or co-managed support to complement your internal team, we have flexible plans that scale with your business as it grows.
Techmedics specializes in infrastructure management, network support, cloud solutions, cybersecurity and more — providing a comprehensive IT foundation so you can focus on what you do best. We’re proud to serve businesses in Denver, CO, Dallas, TX, and Los Angeles,CA, delivering the kind of service and expertise that helps businesses not only run smoothly but thrive.
Because at Techmedics, it’s not just about technology — it’s about people connecting technology.
$1,000+
$100 - $149 / hr
10 - 49
Pasadena, CA
Founded 1999
3 Languages that we service
English
Korean
Spanish
3 Timezones that we service
EST
Eastern Standard Time (EST)
CST
Central Standard Time (CST)
MST
Mountain Standard Time (MST)
3 Locations
Pasadena , CA
Grapevine , TX
Denver , CO
Focus
No data have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
5
/5
What Clients Have Said
Techmedics is praised for their competitive pricing and good value for cost across various IT services. Clients appreciate their timely delivery and responsiveness, highlighting a strong alignment with budget expectations. Specific project costs were not disclosed, but feedback indicates overall satisfaction with financial aspects.
Techmedics has been effective in modernizing clients' IT environments, including updating hardware, securing networks, and optimizing IT strategies. These efforts have led to improved performance and security.
High Value for Cost
Techmedics is noted for providing good value for cost. Clients appreciate the balance between quality services and budget-friendly pricing, making them a cost-effective choice for IT support.
High Responsiveness and Proactive Support
Multiple reviews highlight Techmedics' hyper-responsiveness and proactive behavior. They swiftly address issues and provide ongoing support, enhancing clients' IT security and operational efficiency.
Superior Customer Service
Clients appreciate Techmedics' customer service, noting that the team is knowledgeable, responsive, and easy to work with. The company takes the time to understand client needs and provides tailored support.
Strong Cybersecurity Expertise
Techmedics has been praised for their cybersecurity services, with clients reporting zero breaches and increased cybersecurity awareness. Their security assessments and solutions have been effective in preventing intrusions.
Managed IT Services for Medical Apparel Manufacturer
Featured Review
IT Managed ServicesIT Strategy ConsultingOther IT Consulting and SI
Confidential
Jan. 2018 - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Techmedics is perfect."
Mar 31, 2024
IT of Enterprise Technology, Careismatic Brands LLC
Mirko Minaya
Manufacturing
Los Angeles, California
201-500 Employees
Online Review
Verified
Techmedics provided managed IT services for a medical apparel manufacturer. The team provided IT consulting, server installation, network infrastructure design, and cloud integration services.
Techmedics helped the client upgrade and modernize their tech stack, upgrading servers and improving network speed. They also addressed and mitigated security threats, which impressed the client. Throughout the engagement, they went above and beyond to understand and meet the client's needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT of Enterprise Technology of Careismatic Brands LLC
Describe what your company does in a single sentence.
We are the largest medical apparel manufacturer in the world.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Techmedics to accomplish?
Managed Network Services
Server and Infrastructure Modernization
Server and Application Configuration
SOLUTION
How did you find Techmedics?
Online Search
Referral
Why did you select Techmedics over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Techmedics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Techmedics has specialized in providing businesses with comprehensive IT support. With customized IT consulting, their expert assistance has helped our organization with the biggest IT challenges, plus future-proofed our technology to grow along with our organization.
We have used Techmedics with server installation services, Network design in our warehouse, installation of access points to modernize our WiFi speeds and range our DC. We upgraded our VM hosts, network infrastructure and relocated offices using Techmedics throughout many years of services. Their team of experts have recommend suitable hardware, and ensured optimal setup for enhanced performance and coverage.
Along with projects, Techmedics offers managed services to monitor and manage networks - including integrated cloud communications, security, contact center, managed devices, connectivity, and advanced technology solutions. Techmedics offers all of the benefits of an in-house IT support team, without the steep costs. Or they can compliment an existing team with additional support and resources when and where you need it.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We used Techmedics consulting services worked hand-in-hand with our IT projects - we upgraded and modernized our techstack from the ground up. This included server upgrades, configuration, vm relocation, hardening, desktop rollouts, and network management services. After modernization was completed, we used Techmedics MSP services. They were able to prevent, mitigate, and respond to security threats in real time.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was on time and on budget. Their qualified IT staffices services connected us with top talent at Cisco & Dell.
What was your primary form of communication with Techmedics?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Techmedics takes time to understand their customers and customize their support plans to best support your needs.
Are there any areas for improvement or something Techmedics could have done differently?
Techmedics is perfect. They would just need to keep doing what they do best - which is support their customers.
RATINGS
5.0
"Techmedics is great!"
Quality
5.0
Service & Deliverables
"They've got the best certified engineers and talent on their team to support any IT project."
Schedule
5.0
On time / deadlines
"Techmedics gets the job done no matter how small or large. They tap into their large network to get the job done on time."
"It was very rewarding to collaborate with the Techmedics team."
Sep 24, 2024
IT Director, Nonprofit
Anonymous
Non-profit
Keene, California
201-500 Employees
Online Review
Verified
Techmedics provides cybersecurity and managed IT services for a nonprofit organization. The team has conducted a security assessment and implemented cybersecurity solutions to prevent breaches.
The client has had zero breaches for the past three years, thanks to Techmedics' efforts. The team has increased the client's cybersecurity awareness and implemented a cloud backup solution. They deliver on time, are responsive to the client's needs, and are excellent in project management.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Director of a non-profit company
Describe what your company does in a single sentence.
Non-Profit, Housing, Economic Development, Communications, and Preserving Founders Legacy
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Techmedics to accomplish?
Cybersecurity Services
SharePoint MIgration
Managed IT Services
SOLUTION
How did you find Techmedics?
Have partnered with Techmedics previously
Why did you select Techmedics over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Happy with previous projects engaged in
How many teammates from Techmedics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Techmedics was originally hired to mitigate a compromise in one of our business units. Since then, Techmedics identified the root cause of the compromise and cleaned up the environment. We have been a managed services client for the last 3 years, with 0 compromises/breaches.
We were previously compromised while being supported by another MSP. Since Techmedics has partnered with us as our MSP, we have not been breached mainly due to implementation of the cybersecurity solutions Techmedics recommended in the security assessment they conducted before becoming partners with us.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Zero intrusions or breaches in 3 years.
Increasing company culture of cybersecurity awareness.
Implementation of a cloud backup solution.
Good reflection on results of our audits.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Services were delivered in timely manner, and response to additional requests and changes was superior.
Project manager was very knowledgeable and presented the information in an easy to understand manner to our team.
What was your primary form of communication with Techmedics?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Superior customer service and technical knowledge. It was very rewarding to collaborate with the Techmedics team.
Are there any areas for improvement or something Techmedics could have done differently?
Don't change things around. The current way Techmedics is operating is the reason we engaged them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity & Managed IT Services for Event Mgmt Company
"Their presence greatly enhances the support of our critical IT security endeavors."
May 9, 2024
President & CEO, Matrix Events
Benjamin Fox
Advertising & marketing
Arvada, Colorado
11-50 Employees
Online Review
Verified
Techmedics provides cybersecurity and managed IT services for an event management company. Techmedics manages IT infrastructure, acts as fractional CTO, and supports in obtaining ISO27001 certification.
Techmedics has successfully onboarded 17 computers and made them secure devices. The team understands the client's business needs before addressing IT requirements. Techmedics performs tasks smoothly and on time, demonstrating high responsiveness to the client's communications.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President & CEO of Matrix Events
Describe what your company does in a single sentence.
Corporate event management & production.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Techmedics to accomplish?
Manage our entire IT infrastructure
Guide us in obtaining an ISO27001 IT security certification
Serve as a day-to-day IT Manger and fraction CTO
SOLUTION
How did you find Techmedics?
Online Search
Why did you select Techmedics over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Techmedics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Techmedicsis managing our entire IT infrastructure including all procedures/SOPs, software and hardware needs. Our team uses them as an outsourced IT department for any issues they may have, they are guiding us through a complicated ISO certification process and also serve as a fractional Chief Technology Office (CTO).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They have successfully onboarded 17 computers and made them all secure devices. We are now working on the 2nd part of the engagement, the ISO certification process and all tasks are being performed smoothly and on-time as planned.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They consistently demonstrate hyper-responsiveness, swiftly tackling and resolving issues while exhibiting proactive behavior. Their presence greatly enhances the support of our critical IT security endeavors.
What was your primary form of communication with Techmedics?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They've formed a genuine partnership with us, taking the time to understand both our team and our business needs before addressing our IT requirements. Working with them has been a pleasure.
Are there any areas for improvement or something Techmedics could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Strategy, Support & Services for Co-Working Space Company
“They have addressed and completed multiple projects at a level of quality higher than I have experienced elsewhere.”
Jan 9, 2024
COO, CTRL Collective
Tim Cason
Hospitality & leisure
Pasadena, California
1-10 Employees
Online Review
Verified
A co-working space company hired Techmedics to serve as their IT technology partner. The team worked on the client’s IT needs; they upgraded and modernized the client’s ISPs, equipment, and IT strategy.
Techmedics delivered great services and met expectations. They controlled and optimized the client’s IT stack well, preventing disruptions. The team completed tasks on time and provided prompt assistance in times of emergency. Overall, they were highly effective, and the partnership was a success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of CTRL Collective
Describe what your company does in a single sentence.
We provide the best work space for creatives and entrepreneurs in the greater Los Angeles area.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Techmedics to accomplish?
Technology Strategy
IT Services and Support
IT Security
SOLUTION
How did you find Techmedics?
In Person
Why did you select Techmedics over others?
Close to my geographic location
Great culture fit
Company values aligned
How many teammates from Techmedics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Over a period of several years, TechMedics has taken over the previous service providers technology debt and transformed our IT services to be both modern and predictable to manage. We have upgraded our ISPs, equipment and strategy to meet the needs of our customer
Key Deliverables:
Gain ownership of hardware from previous vendor
Bring all hardware to latest updates
Secure all networks across multiple locations
Create and manage a ticketing system of unknown and ongoing needs
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Monthly virtual check-in helped us navigate the key points that our team needed to address. We were able to clearly communicate, schedule, and accomplish our goals. Our IT stack had to be controlled, updated, and optimized in the right order for things to work properly and for our end users to not experience any disruption.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
TechMedics has always delivered on time. And in cases of emergency or priority, their team has been assisting and supporting our needs. We collaborate on a high effective system of reporting, addressing, and planning future needs.
What was your primary form of communication with Techmedics?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Leadership of the company is tenacious and consistently learning. And with a high skilled team, we are capable of talking at a very high level about needs and how to address them.
Are there any areas for improvement or something Techmedics could have done differently?
I don't believe so. They have addressed and completed multiple projects at a level of quality higher than I have experienced elsewhere.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services & Consulting for Software Company
"They made everyone at our company feel comfortable and were very knowledgeable about the process."
Mar 14, 2024
VP of Operations, Accuspeech Mobile
Kevin Mun
Software
Irvine, California
11-50 Employees
Online Review
Verified
Techmedics consulted and advised a software company on their Microsoft 365 Migration strategy. They consolidated email servers, moved data to the cloud, and provided IT governance services.
Thanks to Techmedics' efforts, the client's data was accessible from anywhere, and their on-site infrastructure was moved to the cloud. The team led a smooth workflow through weekly meetings and streamlined timelines. Overall, they stood out for their customer service and technical skillsets.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Operations of Accuspeech Mobile
Describe what your company does in a single sentence.
Software company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Techmedics to accomplish?
Microsoft 365 Migration
SOLUTION
How did you find Techmedics?
Partner
Why did you select Techmedics over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Techmedics were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Techmedics consulted and advised us on our Microsoft 365 Migration strategy. They helped us consolidate our email servers, moved our data to the cloud, and provided IT governance for our company. We were able to move all of our data to the cloud.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since moving over to a hybrid work model, it is important that our data is accessible from anywhere and our onsite infrastructure was moved to the cloud. It allows our staff to virtually work from anywhere, anytime without issues connecting to our office.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our Project AM led us through the whole process. We had weekly meetings and other ad-hoc meetings to fit our schedule and timelines for completing the project. It was a smooth process overall.
What was your primary form of communication with Techmedics?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I would say their customer service and technical skillsets. They made everyone at our company feel comfortable and were very knowledgeable about the process.
Are there any areas for improvement or something Techmedics could have done differently?
none
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cisco & Windows Server Mgmt for Telephonic Service Provider
"They have always been available to discuss issues and provide advice as requested."
Mar 12, 2024
Director of Applications Development, CourtCall LLC
David Porter
Other Industry
Torrance, California
11-50 Employees
Online Review
Verified
Techmedics managed and maintained a telephonic services provider's local Cisco network and Windows servers. The team provided firewall assessment and backup for physical devices, among other services.
TechMEDics' services always met or exceeded specified SLAs successfully. They provided prompt support, proactively managed their tasks, addressed any arousing issues, and were attentive to the client's needs. The team comprised highly skilled engineers and provided valuable advice.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Applications Development of CourtCall LLC
Describe what your company does in a single sentence.
CourtCall provides remote video and telephonic Court appearance and scheduling services in hundreds of State and Federal courts nationwide.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Techmedics to accomplish?
Maintain and Manage Local Cisco Network and Windows Servers
Provide Security Advice and Gateway Device Management
Provide Azure Directory and Email Management
SOLUTION
How did you find Techmedics?
Online Search
Why did you select Techmedics over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from Techmedics were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
TechMedics manages and maintains our Cisco network gear and manages our physical servers. They provide firewall assessment for PCI compliance. They provide remote backup for our physical devices. They manage our Office/MS 365 environment. They assist with needs assessment and provisioning of network and server gear.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
TechMedics has provided service within their SLAs at all times. This is an ongoing MSP arrangement so there are few defined metrics beyond meeting or exceeding their SLAs.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery of services and gear has been consistently timely. They have always been available to discuss issues and provide advice as requested. They also proactively manage both our environment and needs for device, software and license renewals, which they track for us.
What was your primary form of communication with Techmedics?
Email or Messaging App
What did you find most impressive or unique about this company?
They are large enough to have highly skilled engineers available for our networking, security and Windows server management needs, but small enough that their engineering staff is able to learn our environment and provide personalized service.
Are there any areas for improvement or something Techmedics could have done differently?
I am not aware of any areas where we would like TechMedics to provide services differently.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Good value for money and highly skilled, consultative engineering.
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