Responsive IT Services & IT Support in Los Angeles
Razz Pro helps small businesses in Los Angeles manage technology with responsive, reliable & consistent IT services and IT support. We are a Managed IT Services firm that provides proactive monitoring, maintenance, proper IT documentation, technology business reviews, network management, cyber security, vendor management, lifecycle management and more.
The last thing any business wants is not being able to reach their IT consultant in a time of desperation. When your business experiences an emergency rest assured that we will respond accordingly. Our clients know that they can call us for any emergencies or submit a support request for anything else. We monitor both of these means of communication regularly and set goals to exceed expectations in terms of response times.
We’re Apple experts. We have been active members of the Apple Consultants Network for over 10 years. We can help your small business setup a custom Apple Store and Apple Business Manager. With these solutions in place we have the ability to streamline new employee onboarding and provide super responsive ongoing IT support. We offer flat fee Managed IT Services with Apple products and solutions at the forefront.
Your day to day tasks don’t need to include troubleshooting computers, servers, networks or anything else related to IT and technology. Let us remove the worry, stress and anxiety that comes along with trying to deploy, maintain, troubleshoot or plan out these systems in your environment. Your time is valuable. Let us be an enabler for you and your business so you can focus on more pressing matters.
We have dozens of client success stories posted on our website, over 40 5-star reviews on the Apple Consultants Network as well as several 5-star reviews on Yelp and Google. We care about our clients and are deeply invested in the success of their businesses. They have entrusted us with a critical part of their business. We take this responsibility to heart.
Razz Professional Services, Inc. offers competitive pricing and good value for cost, with project investments ranging from $10,000 to over $50,000. Clients appreciate their responsiveness and ability to meet budget and deadlines while providing tailored IT solutions.
The team at Razz Professional Services, Inc. excels in communication, utilizing various platforms such as email, virtual meetings, and phone calls. Clients find their communication style professional and accommodating to their needs.
Comprehensive IT Services
Razz Professional Services, Inc. offers a wide range of IT services, including managed IT, cybersecurity, device security, and compliance with industry standards. Their ability to handle diverse IT needs is a common theme in client feedback.
Reliable and On-Budget Deliverables
Clients appreciate that Razz Professional Services, Inc. consistently delivers projects on time and within budget. Their effective project management and adherence to deadlines are frequently highlighted in reviews.
Successful Client Partnerships
Clients view Razz Professional Services, Inc. as a partner rather than just a service provider. Their collaborative approach and willingness to tailor solutions to client needs foster positive and long-lasting relationships.
Attentiveness to Small Businesses
Razz Professional Services, Inc. is commended for their attentiveness and prioritization of small business clients. They ensure that smaller clients receive the same level of attention and service as larger companies.
"Customer service is excellent and very personal."
Dec 10, 2025
President, Equassure
Robert Stenson
Verified
Legal
El Segundo, California
1-10 Employees
Online Review
Verified
Razz Professional Services, Inc. provides ongoing IT services for a legal services company. They set up the client's IT infrastructure, installed software, integrated networking and data security, and more.
Razz Professional Services, Inc. has helped the client maintain the uptime of their systems. They are very responsive and resolve issues promptly. The team delivers work on time and within budget. Their customer service is excellent and personal. They are available when needed.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Equassure
Describe what your company does in a single sentence.
Paralegal incorporation and entity maintenance services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Razz Professional Services, Inc. to accomplish?
Advice regarding IT infrastructure
Ongoing service and maintenance of IT infrastructure
SOLUTION
How did you find Razz Professional Services, Inc.?
Online Search
Why did you select Razz Professional Services, Inc. over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from Razz Professional Services, Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Razz Pro set up our company's hardware by adivising us on equipment purchases, installation of software and integration and networking, including data security. Razz Pro also provides ongoing maintenance services, networking monitoring, security updates, and traditional help desk functions. They also advise on equipment and softward upgrades.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our systems are consistently up and running and anytime we have an issue with hardward or software, Razz Pro is very responsive and resolves the issue in a timely fashion.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All deliverables have been delivered on time and on budget.
What was your primary form of communication with Razz Professional Services, Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Customer service is excellent and very personal. While Razz Pro utilized technology for scheduling purposes and routine tasks, you can always get in touch with a human when you need one or have an emergency. This sets them apart from so many other service provides that make you go through multiple steps before you can get to a human to resolve your issue.
Are there any areas for improvement or something Razz Professional Services, Inc. could have done differently?
My experience is that Ty and his team at Razz Pro have consistently met or exceeded my expectations, so I have no issues at this time that I could say need improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity & Managed IT Services for Flooring Company
CybersecurityIT Managed Services
$10,000 to $49,999
Oct. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Razz Professional Services, Inc.'s attentiveness is impressive."
Oct 8, 2025
Manager, Montserrat Floors
Anonymous
Verified
Other industries
El Monte, California
1-10 Employees
Phone Interview
Verified
Professional Services, Inc. provides cybersecurity and managed IT services for a flooring company. The team has provided software and security hardware for the client and offers on-site and remote services.
Razz Professional Services, Inc. has organized the client's IT needs and provided comprehensive services. The team excels at problem-solving and has provided timely, on-budget deliverables throughout the engagement. Razz Professional Services, Inc. communicates effectively and is supportive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm a manager at Montserrat Floors, a flooring company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Razz Professional Services, Inc.?
We needed help setting up and securing our IT network for our additional office space.
SOLUTION
What was the scope of their involvement?
Razz Professional Services, Inc. provides managed IT and cybersecurity services for us. Initially, we had a discovery phase where we met with Ty, Razz Professional Services, Inc.'s owner, who was very attentive and listened to our problems. He also recommended a lot of things to us, walked through our physical location, and figured out what we needed as a small business.
Since then, Razz Professional Services, Inc. has purchased desktop software, such as updated Windows, programs, and security hardware. The team provides on-site and remote services.
What is the team composition?
We work with Ty and two other Razz Professional Services, Inc. team members.
How did you come to work with Razz Professional Services, Inc.?
We found them through a Google search. Initially, we hired a different company, but after a year or two, they didn't do a good job. Luckily, we found Razz Professional Services, Inc. and switched to them immediately.
How much have you invested with them?
We've spent a little over $20,000.
What is the status of this engagement?
We started working with them in October 2022, and our relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
When reaching out to someone from our previous service provider to get assistance or support, it would take one or two days for them to respond. It felt as if we weren't as important to them because they were used to larger companies. However, Ty and the Razz Professional Services, Inc.'s team excel at working with small businesses and prioritizing us just as much as other clients.
The team responds in an hour or two, has handled everything related to IT, and brought it all under one umbrella. Razz Professional Services, Inc. has helped us get organized. Moreover, their team is excellent at problem-solving. They don't hesitate to figure it out for us if it's something they're new to.
How did Razz Professional Services, Inc. perform from a project management standpoint?
Razz Professional Services, Inc. delivers on time and within the budget. We use their internal program for ticket management and occasional phone calls for communication.
What did you find most impressive about them?
Razz Professional Services, Inc.'s attentiveness is impressive. They're excellent at prioritizing all their clients simultaneously.
Are there any areas they could improve?
Ty has also asked me this in the team's quarterly review, but I can't think of anything for Razz Professional Services, Inc. to improve.
Do you have any advice for potential customers?
Be as transparent as possible with the current state of your business because Razz Professional Services, Inc. wants to help you, support your business, and ensure you're in a good place to grow and scale. Treat them more like a partner than a service provider, which becomes advantageous.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity & IT Services for Insurance Services Company
CybersecurityIT Managed Services
$10,000 to $49,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Razz Professional Services, Inc.'s problem-solving capabilities are impressive."
Jun 18, 2025
President & Co-Owner, Premier Insurance Services, LLC
Ryan Tocicki
Verified
Financial services
Los Angeles, California
1-10 Employees
Phone Interview
Verified
Razz Professional Services, Inc. provides managed IT services for an insurance services company. The team handles data protection, cybersecurity, and hosting, and ensures compliance with industry standards.
Thanks to Razz Professional Services, Inc.'s work, the client has passed compliance audits for international and domestic insurance companies. The team meets deadlines, stays on budget, and responds quickly. Moreover, they excel at problem-solving and personalize solutions for the client.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president and co-owner of Premier Insurance Services, LLC, an insurance services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Razz Professional Services, Inc.?
We needed help with our IT needs.
SOLUTION
What was the scope of their involvement?
Razz Professional Services, Inc. assists with all our IT needs, including device security and all other IT-related tasks. We've requested that Ty and Razz Professional Services, Inc.'s team provide a proposal for their services to meet our needs.
Since we work with insurance companies with strict compliance requirements, the team has set up all our devices to comply with those requirements. They also handle our data protection and IT security.
Razz Professional Services, Inc. provides on- and off-site services, including maintenance and hosting. The team has installed software on our devices to protect them and has given us options for the best software suited for our business, and we've made the final decision.
What is the team composition?
We work with Ty, Razz Professional Services, Inc.'s owner, and 2–3 other support staff, including Vanessa.
How did you come to work with Razz Professional Services, Inc.?
We found Razz Professional Services, Inc. through internet research, also based on location. At one point, someone recommended them through word of mouth.
How much have you invested with them?
We've invested between $10,000 and $50,000.
What is the status of this engagement?
We started working together in January 2021, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Thanks to Razz Professional Services, Inc.'s work, we've passed our compliance audit for international and domestic insurance companies.
How did Razz Professional Services, Inc. perform from a project management standpoint?
Razz Professional Services, Inc. constantly meets deadlines and stays on budget. We communicate via email, Zoom, Google Meet, and phone calls. The team accommodates whatever we require. They're willing to address whatever our needs are.
What did you find most impressive about them?
Razz Professional Services, Inc.'s problem-solving capabilities are impressive. If we need anything, they figure it out right away. The team's response time is also outstanding.
Are there any areas they could improve?
No, there aren't any.
Do you have any advice for potential customers?
Be upfront about your needs. If you tell Razz Professional Services, Inc. what you need, they can tailor a program specifically for your business.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Magazine Publication
IT Managed Services
Confidential
Oct. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have the best skill set and experience that bode well with their communication style and professionalism."
Jan 20, 2022
President & Publisher, Los Angeles Magazine, LLC
Shelby Russell
Verified
Other industries
Los Angeles, California
11-50 Employees
Phone Interview
Verified
A magazine publication was in the process of making improvements to their IT infrastructure, so they hired Razz Professional Services, Inc. for their managed IT solutions.
Razz Professional Services, Inc. is able to successfully bolster the company's workforce by analyzing their needs and completely upgrading their hardware. The team is highly skilled and knowledgeable, and internal stakeholders are particularly impressed with their solutions-based approach.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president and publisher of Los Angeles Magazine.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Razz Professional Services, Inc.?
Our IT infrastructure is the foundation of our business, so we needed someone to make improvements to it.
SOLUTION
What was the scope of their involvement?
To ensure our operations are running on all cylinders and the proficiency of our team, we partnered with Razz Professional Services for their managed IT services.
They provide everything such as helpdesk support, computer onboarding, and in-house IT support.
What is the team composition?
We primarily work with two people from their team at the moment.
How did you come to work with Razz Professional Services, Inc.?
I believe I found their company on Clutch while researching for local IT providers.
What is the status of this engagement?
Our ongoing partnership started in October 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Razz Professional Services has taken complete ownership of our IT-related issues, as they set up a fantastic helpdesk process for all our employees. Apart from that, they’ve analyzed and upgraded all our hardware to ensure that our team is working with the best possible computers.
They continue to help us transition into a better IT infrastructure, which I’m thankful for.
How did Razz Professional Services, Inc. perform from a project management standpoint?
They have the best skill set and experience that bode well with their communication style and professionalism.
What did you find most impressive about them?
I particularly like our working relationship, as the team is very knowledgeable, attentive, and reliable when it comes to solving our problems.
Are there any areas they could improve?
The partnership has been great so I can’t think of anything they could improve on.
Do you have any advice for potential customers?
I would advise working with Razz Professional Services because they’re very solution-oriented and they always come up with ideas to make your process more efficient.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-4 of
4 Reviews
Our Story
Founded in 2010, Razz Professional Services is a full-service technology solutions provider dedicated to delivering reliable, professional IT support to businesses across Los Angeles. Our experienced team helps organizations strengthen operations, resolve complex technology challenges, and maintain secure, efficient systems they can depend on.
Meet the Team
Ty RomstadtCEO
Ty Romstadt, founder and CEO of Razz Pro has been helping small businesses in Los Angeles solve their tech headaches since 2010.
What Sets Us Apart
Superior Response Times
When your business experiences an emergency, rest assured that we will respond accordingly. Our clients know that they can call us for any time sensitive needs and emergencies or submit a support request for anything else.
Satisfaction and Trust of You & Your Team
Your team members will thank you for investing in an IT support company that cares and is deeply invested in the success of their businesses.
Process and Standardization
The greatest value our clients receive from our team is not in the toolset we provide, but rather our ability to create process around IT services for our clients organization.
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