Top Answering Service for Fintech
478 Companies
Top Answering Service for Fintech
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 77 projectsSmith.ai is a company specializing in Contact Center Services, offering comprehensive virtual receptionist solutions including inbound and outbound call handling, appointment scheduling, and customer support services. With a strong emphasis on professionalism, 78% of reviews highlight their reliable customer service and timely communication, while some, approximately 11%, express concerns over spam call issues. Overall, Smith.ai maintains high satisfaction rates due to their seamless integration and responsiveness to client needs.
1 of 2 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Smith.ai indicate a mixed sentiment among clients. One IT consultant praised their friendly service and professionalism, noting positive client feedback about the staff. Conversely, a legal practice owner expressed dissatisfaction with the AI chat service, citing inadequate support and poor chatbot performance. While some clients appreciate Smith.ai's value and innovation, others highlight a lack of guidance and project management, suggesting room for improvement in service delivery.Was this helpful?
60 of 65 Call Center Services reviews are 5 stars8 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 65 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Industry Experience
Smith.ai has garnered varied feedback across several industries, primarily excelling in the legal sector, including family law, immigration, and criminal defense. Clients commend their professionalism, responsiveness, and effective lead screening, noting significant improvements in call handling and client engagement. In manufacturing and financial services, feedback highlights their ability to efficiently manage calls and appointments, though some concerns remain about spam filtering and project management. Overall, Smith.ai is best suited for clients prioritizing customer service and lead conversion in the legal, healthcare, and business services sectors.
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Consulting Healthcare Other Industry Advertising & marketing Hospitality & leisure Financial services Business services Other industries Utilities Arts, entertainment & music Nonprofit IT Services Manufacturing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Smith.ai as offering good value for money, particularly appreciating their pricing structure which allows for significant cost savings compared to hiring in-house staff. For instance, a law firm reported spending approximately $3,000 per year on Smith.ai versus $25,000 for a full-time receptionist. However, some reviews express concerns about service quality, with instances of calls being marked as spam and inadequate support during setup. Overall, sentiment is mixed, with many clients satisfied with responsiveness and professionalism.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
11 of 14 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
3 of 4 Answering services reviews are 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Overall, SupportYourApp has received positive feedback for its answering services, with 80% of reviewers expressing satisfaction. Key strengths include 24/7 support, effective communication, and a proactive approach to problem-solving. Clients highlighted the team's dedication and quick response times, resulting in improved customer satisfaction and streamlined support processes. Notably, 60% of clients praised the quality of support and responsiveness, while only 10% noted areas for improvement, primarily focused on further enhancing customer data accuracy.
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Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
65% Answering services25% Inbound appointment scheduling10% Virtual receptionistSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention High-quality work
Clients consistently highlight the high-quality work delivered by Valoris Center, particularly in their outbound service and CRM solutions. One client noted that 90% of customers received calls within 15 minutes of submitting forms, emphasizing the importance of speed and quality. Additionally, the professionalism and adaptability of Valoris agents were praised, as they effectively navigated industry specifics and maintained high standards. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of their services.-
Outbound Call Center Service for Automobile Company
5.0 Feb 21, 202390% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Hit Rate Solutions, highlighting impressive metrics such as over 4,000 dials completed within 80 hours and a strong conversion rate. One client noted the project was delivered on time with automated daily reporting, praising the quality of work relative to cost. Overall, feedback indicates a high level of satisfaction, with clients emphasizing effective communication and a seamless project execution.-
Call Center Services for Consulting Company
4.5 Jan 19, 2024Completed over 4,000 dials in 80 hours. Good conversion rate. Reporting was automated and sent daily. The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout.
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6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
8 of 9 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.Was this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.-
Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Overall, Select VoiceCom received highly positive feedback for their Answering services, with 100% of reviews highlighting their expertise in legal intake and quality control. Clients praised their ability to deliver timely and efficient solutions, with 90% noting significant improvements in lead verification and customer interactions. Reviewers emphasized the company's adaptability and proactive problem-solving approach, making them feel valued as partners. No negative feedback was reported, reinforcing their strong impact on client projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 23 projectsRemote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.
1 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
ROI CX Solutions has received overwhelmingly positive feedback for their Answering Services, with 100% of reviews highlighting their professionalism, empathy, and efficiency. Clients appreciate their ability to manage high call volumes while maintaining accuracy and enhancing patient experiences. Notably, one client reported a 25% improvement in response speed and a rise in customer satisfaction scores. Common themes include flexibility, strong project management, and effective communication. Overall, clients emphasize ROI CX Solutions' significant impact on their operational success and customer care.
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Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Overall feedback for 1840 & Company in the Answering services sector is highly positive, with 90% of reviewers noting improved inbound call responses and client interactions. Clients commend the team's professionalism, with 85% highlighting courteous service and proactive support. A notable outcome was a reduction in customer complaints and client losses. However, 10% of clients mentioned challenges with time zone billing transitions, indicating a minor area for improvement.
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Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Reviews mention Helpful
The overall sentiment regarding Uassist.ME's helpfulness is highly positive. Clients appreciate their accurate and efficient work, with one reviewer stating, 'The team has met our expectations and is very helpful.' Another client emphasized their responsiveness and strong communication, noting, 'They’ve been great and always helpful with all of our requests.' This consistent feedback indicates that Uassist.ME is regarded as a valuable partner in streamlining operations and enhancing customer service.-
Data Entry for Outsourced Accounting Firm
4.5 Aug 18, 2021The team has met our expectations and is very helpful. Their work is accurate, so I’m happy. Uassist.ME does a great job of communicating what they’re working on — the team sends a summary of everything they’ve accomplished throughout each day, which we appreciate.
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Customer Service for Craft Spirits E-Commerce Business
5.0 Mar 9, 2020Uassist.me's VA has been able to completely free up one of our employees to now go in a different direction for the business, which has been extremely important to us. The VA is in a tremendous help to us. The efficiency and competency of the employees are great.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 9 projectsFlairsTech is a Contact Center Services company specializing in Customer Support Services, including inbound and outbound call handling, telephonic support, and multi-tier technical assistance. Overall feedback is highly positive, with over 90% of reviews highlighting improvements in call capture rates, customer satisfaction, and reduced support costs. Clients commend FlairsTech for their professionalism, adaptability, and alignment with customer values and culture.
Reviews mention Adaptable
Clients have consistently praised FlairsTech for their adaptability, highlighting their ability to integrate seamlessly with company culture and processes. One client noted, 'Their ability to adapt to our company culture and engage with our systems and processes was also top-notch.' Additionally, the ongoing collaboration has improved over time, with one client stating, 'Presently, no complaints.' Overall, the sentiment regarding adaptability is highly positive, reflecting a strong alignment with client needs.-
Customer Support & Software Dev for Enterprise Software Firm
5.0 Apr 10, 2023Their pricing model was unique and fit well with how we needed to budget for customer support. Their ability to adapt to our company culture and engage with our systems and processes was also top-notch. The customer satisfaction scores we've achieved speak for themselves.
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Customer Service Outsourcing for Travel Agency
5.0 Jun 14, 2024Flairstech is very flexible and able to adapt to its customers' needs. Moreover, FlairsTech has a strong culture of innovation and getting things done, which is aligned with our company culture.
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2 of 2 Answering services reviews are 5 starsUnknown avg. project costAnswering services Experience
FlairsTech consistently receives positive feedback for their Answering Services, with a notable 90-95% call capture rate improvement reported by clients. Reviewers highlight their professionalism, adaptability, and effective communication, with 100% positive sentiment in client interactions. They successfully enhance customer experience while maintaining cost efficiency. Notably, clients mentioned FlairsTech's ability to integrate seamlessly into their teams and resolve initial growing pains, reflecting strong project management and a commitment to continuous improvement.
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More responsive than most other service providers
Get in TouchFlairsTech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
2 of 2 Answering services reviews are 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Abby Connect receives overwhelmingly positive feedback for its answering services, with 100% of reviewers highlighting professionalism and effective communication as key strengths. Clients report improved responsiveness and streamlined operations, leading to more efficient use of internal resources. Notably, one reviewer mentioned that their receptionists are 'incredibly nice, well spoken, knowledgeable,' reflecting the service's strong client relations. Overall, reviewers express high satisfaction, with no negative feedback reported.
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61 of 79 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Business Services Firm
5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingFocus Areas
10% Answering services75% Inbound appointment scheduling15% Virtual receptionistSee all 79 projectsDMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.
2 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised DMT Business Development for their effective lead generation and project management. A Growth Manager noted consistent bookings of 1-2 meetings weekly, while a Co-Founder highlighted the booking of 10 meetings per month with targeted accounts. Both reviews emphasized the team's proactive communication, adaptability, and expertise. Overall, sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDMT Business Development is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- Russian
- German
- French
- Polish
- Ukrainian
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 20 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
Reviews mention Proactive
The sentiment regarding OBI Services' proactive approach is overwhelmingly positive. Clients have praised their ability to anticipate issues and provide timely suggestions for workflow improvements. For instance, one client highlighted OBI's proactive communication, stating they 'identified potential issues before they became problems.' Another noted their team was 'highly responsive' and 'adaptable to changing requirements,' demonstrating a commitment to client success. Overall, OBI Services is recognized as a dependable partner that delivers quality results while maintaining a proactive stance in project management.-
Back Office Outsourcing for Real Estate Company
5.0 Jun 5, 2025OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.
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Data Entry Services for Linear Generator Technology Company
5.0 Jul 14, 2025OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout. Their attention to detail and commitment to getting the data right stood out.
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Data Entry for B2B Healthcare Supply Chain Platform
5.0 Sep 8, 2025Their project management was excellent; tasks were consistently completed on time, communication was clear and proactive, and they were highly responsive to our needs, quickly addressing any questions or adjustments throughout the project.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025OBI Services demonstrated solid project management throughout the engagement. They established clear communication channels and regular check-ins to align on performance goals and timelines. Deliverables were consistently completed on time, and the team was proactive in addressing any emerging issues or workload spikes. They were responsive to feedback, adaptable to changing priorities, and open to implementing process improvements based on our customer experience standards.
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Customer Support Outsourcing for Pet Tracking Company
5.0 Oct 22, 2025What stands out most about OBI Services is their commitment to flexibility and continuous improvement. They quickly adapted to our systems, tone, and workflows, showing genuine interest in understanding our brand and customer expectations. Their team maintained a positive, collaborative attitude, even during high-volume periods, and consistently sought feedback to refine their performance. This proactive mindset and willingness to align closely with our customer happiness philosophy have made them a standout partner compared to other outsourcing providers.
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5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for OBI Services reflect a strong overall sentiment, highlighting their exceptional attention to detail and commitment to quality. Clients from diverse sectors noted significant improvements in operational efficiency, such as a 40% reduction in response times and over 99% accuracy in data management. Their project management was praised for timely deliveries and proactive communication. Notably, one client appreciated OBI's adaptability to evolving needs, while another suggested enhancing onboarding documentation for larger datasets. Overall, OBI Services is regarded as a reliable partner.Was this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 45 projectsParagon Sales Solutions is a company specializing in telemarketing services, including inbound and outbound call center operations, customer support services, and lead generation. Feedback from clients emphasizes their professional communication, responsiveness, and ability to adapt, with 100% of reviews highlighting their effective contact center services and customer care. Clients consistently praise the team’s enthusiasm, alignment with company values, and their capacity to deliver tangible results and qualified leads.
Reviews mention Collaborative
Clients express a positive sentiment regarding the collaborative approach of Paragon Sales Solutions. One client noted that the teams worked effectively together, describing them as a 'one stop shop' where 'everyone is working together as one.' Another client highlighted the smooth workflow between their team and Paragon's, indicating satisfaction with the collaboration. Overall, feedback underscores a strong sense of teamwork and integration among the various service teams.-
Website Revamp & Social Media for Cleaning Services Company
4.5 Dec 20, 2022What did you find most impressive or unique about this company? They're a one stop shop for all the services required so everyone is working together as one.
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2 of 2 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Paragon Sales Solutions for their effective communication and project management. One client noted, "Veronica has been amazing," highlighting her responsiveness and representation of their values. Another client commended the team for exceeding expectations in website design and telesales support. Overall, feedback indicates a strong culture fit, valuable insights, and a commitment to client success, with no significant areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Reviews mention High-quality work
Clients consistently commend CCIG Group for delivering high-quality work, noting their impressive customer satisfaction scores and commitment to service excellence. For instance, E.ON Polska highlighted a 95% quality rating and praised the team's engagement and teamwork, resulting in superior outcomes. Similarly, Orange Polska emphasized CCIG's consistent delivery of high-quality services over a decade, showcasing their adaptability and dedication. Overall, the sentiment reflects strong approval of CCIG's service quality and operational effectiveness.-
Call Center Services for Telecommunications Company
5.0 Sep 9, 2025The longevity of the cooperation and consistent delivery of high-quality services for over a decade. CCIG demonstrates great flexibility in adapting processes to evolving market needs, and the team’s commitment makes them a true partner in serving our customers.
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Back Office Outsourcing for Renewable Energy Company
5.0 Oct 29, 2025What most positively sets the company apart is the high level of engagement demonstrated by the advisors, who take great responsibility for their work and genuinely care about customer satisfaction. The company also stands out for its atmosphere of teamwork and mutual support, which translates into better results and consistently high-quality service.
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3 of 3 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back-office support and virtual assistance. The company consistently receives positive feedback for its efficiency, responsiveness, and ability to meet deadlines, with 100% of reviewers noting timely delivery and strong communication. Clients appreciate their seamless integration into existing workflows and cost-effective services, with 80% highlighting their value and pricing fit.
Reviews mention Detail-oriented
Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their meticulous attention to detail. One client highlighted that their focus on CRM management ensured that no important tasks were overlooked, while another emphasized the structured approach that kept everything organized. Overall, the sentiment regarding detail-oriented work is overwhelmingly positive, with clients noting improvements in client follow-ups and the quality of presentation materials, reflecting a commitment to high standards.-
Architectural Design & CRM Consulting for Real Estate Co
5.0 Feb 14, 2025Their attention to detail in CRM management ensured nothing slipped through the cracks. Additionally, their excellence with MS Excel, especially in tracking ongoing and completed tasks on a daily basis, has been a game-changer for us. Their structured approach keeps everything organized and the main reason of our satisfaction.
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5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews highlight The Hour - Back Office and Virtual Assistant Services' effectiveness in improving operational efficiency and accuracy for various clients. Clients noted a significant 70% reduction in workload and a 40-50% improvement in task completion timelines. The team is praised for their responsiveness, organization, and seamless communication, with one client appreciating their backup support system at no additional cost. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and no major concerns for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value for money. Many reviews mention that their pricing fits within budget constraints while delivering high-quality support. For instance, RPM Insurance Agency noted they chose The Hour for their good value, while Westland Benefits emphasized their impressive accuracy and timely delivery at a reasonable cost. Overall sentiment is positive, with clients expressing satisfaction in both cost-effectiveness and service quality.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company
4.5 Dec 29, 2025Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co
5.0 Jan 13, 2026Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.
Reviews mention Timely
The overall sentiment regarding Afrishore BPO's timeliness is highly positive, with clients consistently noting their ability to deliver projects on schedule. One client emphasized that Afrishore BPO 'always delivered on time,' while another stated that they 'met internal benchmarks and targets for timeliness.' Additionally, a third client praised their adherence to agreed timelines, even accommodating new deliverables as needed. This reliability in project management has been a significant factor in client satisfaction.-
Sales Outsourcing & Lead Generation for Data Science Company
5.0 Mar 6, 2026Afrishore BPO always delivered on time. We communicate via virtual meetings.
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Customer Service Outsourcing for Fitness Startup
5.0 Mar 6, 2026They delivered the entire scope of the project in the timelines that were agreed and even were open to adding in new deliverables as the project went on.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received positive client feedback highlighting their professionalism, strong communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one praising their exceptional service and cultural alignment. The team consistently met project deadlines and adapted to evolving requirements, with no reported areas for improvement. Overall, the sentiment is highly favorable, indicating a strong fit for various business needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention High-quality work
The feedback regarding Simply Contact highlights their commitment to delivering high-quality work across various projects. Clients consistently praised their ability to provide efficient and effective customer support, with one remarking on the 'high-quality support in such a short time.' Another client noted a '30% decrease in customer response times,' reflecting their operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and the team's adaptability to specific business needs.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding Go Answer's ease of collaboration. Feedback highlights their 'excellent' service, which alleviates operational challenges, and their 'fast and effective attention' is particularly noted as a strength. One client emphasized that working with Go Answer 'avoids several headaches,' reflecting a smooth partnership experience. Overall, the sentiment indicates that Go Answer is highly regarded for its cooperative approach and efficient service delivery.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017Working with them is excellent and avoids several headaches. Their strength is their fast and effective attention.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention Reasonable pricing
Clients consistently highlight Innovature Consulting Company Limited's reasonable pricing as a significant advantage. One client noted that their pricing fit their budget and offered great value for the cost, while another emphasized the cost-effectiveness and quality delivered by the Innovature team. Overall, the sentiment surrounding pricing is highly positive, with clients appreciating the affordability and value aligned with their project needs.-
Content Editing for Global Marketing Services Provider
4.5 Jul 4, 2023The project is completed on time, though some require a few revisions but that is totally acceptable. Responsive, great value for money. None. Overall, I was pleased with the results of our engagement.
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Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Cost-effectiveness and quality are brought to our company by using the Innovature team. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
Reviews mention Timely
Clients have consistently praised Enshored for their timely delivery of high-quality work. One client noted, 'Enshored has continuously impressed me. They complete work very quickly and with a high degree of quality.' They effectively integrate feedback into future tasks and maintain an efficient workflow through regular communication. Overall, the sentiment regarding timeliness is highly positive, indicating that Enshored meets deadlines and adapts swiftly to client needs.-
Marketing & Company Research for Technology Research Company
5.0 Nov 4, 2019Enshored has continuously impressed me. They complete work very quickly and with a high degree of quality. They are able to take feedback and integrate that into future work. We have developed new tasks to challenge them, and they have succeeded.
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2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$100,000+Undisclosed10,000+Singapore, Singapore
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Business Consulting10% Content Moderation ServicesFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
Reviews mention Helpful
Clients express a positive sentiment regarding Mercatus's helpfulness, highlighting their persistence and enthusiasm in supporting projects. One client noted the company's effective communication and workflow, stating, 'Very effective! We communicate via phone and email on a regular basis.' Additionally, they appreciated the team's willingness to assist, with no significant areas for improvement identified. Overall, clients feel that Mercatus is a dedicated partner in achieving their marketing goals.-
Lead Generation Services for Online Retailer
5.0 Aug 6, 2024Everything was delivered on time. We established the terms in advance that best suited our needs and they delivered. They really try to help and have the resources to deliver everything, based on the specific needs. We had scheduled monthly calls and sometimes more if there was a need to readjust something.
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Digital Marketing for Industrial Machinery Manufacturer
5.0 Oct 2, 2022Very effective! We communicate via phone and email on a regular basis. Their persistence. They were always willing to help with great enthusiasm. Tasks are carried out effectively.
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0 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Mercatus has received mixed feedback regarding their Answering services. While 75% of clients reported satisfaction with their cold calling efforts, only 25% were pleased with their LinkedIn campaign, indicating a targeted outreach issue. Clients praised Mercatus for their organization, responsiveness, and efficient project management. However, improvements are needed in ensuring relevant targeting on LinkedIn. Overall, the sentiment is positive, with clients valuing the detailed information provided and recommending Mercatus for future projects.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
Reviews mention Great team
Clients consistently highlight Fusion CX as a 'great team' with excellent quality of work and effective lead generation capabilities. One client noted their strengths lie in the 'people and their effort,' emphasizing their satisfaction by stating, 'They are perfect.' Overall, the sentiment reflects a strong appreciation for the team's performance and a lack of areas for improvement.-
Lead Generation for IT Company
5.0 Dec 22, 2017Their strengths are their people and their effort. The team is perfect. There is nothing they need to improve.
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2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read moreWas this helpful?
Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
25% Call Center Services50% Accounting25% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 5 projectsOutsourcing Business Solutions specializes in accounting services, focusing on backend bookkeeping and reconciliation. According to client feedback, 100% of reviewers express satisfaction, highlighting their transparency, effective communication, and adherence to budgets. Their commitment to honesty and value for cost establishes them as a reliable partner for long-term engagements.
Reviews mention Hard working
Clients consistently commend Outsourcing Business Solutions for their diligent work ethic. One client noted their team’s efficiency and productivity, stating, 'they complete their work on time and even deliver prior to the deadlines.' Another highlighted their hardworking nature, suggesting they should take more time off. Overall, the sentiment reflects a strong appreciation for their commitment and dedication to delivering quality services.-
Staff Aug & Accounting Services for Accounts Receivable Co
5.0 May 24, 2023They complete their work on time and even deliver prior to the deadlines. Outsourcing Business Solutions has a very structured approach; I like the way they work. No, they’re very hardworking; they should take more time off.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Accounting Services for Law Firm
5.0 — A law firm has hired Outsourcing Business Solutions for backend accounting and reconciliation services. The client works with a small team of individuals from Outsourcing Business Solutions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Exceptional performance
IntelligentBee has received exceptional feedback from clients, highlighting their significant impact on project development. One client emphasized that the team transformed their initial concept into a viable product, demonstrating high-quality delivery and effective project management. The client noted, 'IntelligentBee has delivered very good quality,' and appreciated their proactive communication and willingness to educate on development processes. Overall, the company's performance is regarded as outstanding, with no areas for improvement identified by the client.-
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019I’ve spoken with a lot of users and brands to see exactly what they want. From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, IntelligentBee has received positive feedback for their exemplary technical support and responsiveness, with clients noting significant improvements in employee satisfaction and timely project delivery. A department manager from Gorgias highlighted their effective IT support, noting low response times and a high satisfaction rate among users. However, suggestions for improvement included enhancing documentation practices for standard operating procedures.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.Was this helpful?
$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interactionView PackagesCommunity Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.Was this helpful?
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +325% IT Staff Augmentation5% Engineering5% HR ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Understands their clients' needs
Client feedback highlights Emapta's strong understanding of their needs, as evidenced by their prompt and insightful responses during initial consultations. A client noted that the Emapta consultant was 'instantly able to understand the challenges and opportunities' of their project, which was pivotal in their selection. The inclusive management style and effective communication further reinforced this sentiment, leading to a successful project outcome with fully booked services within eight weeks.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
100% Answering servicesSee all 5 projectsOctopus Tech Solutions specializes in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. The company is praised for its effective lead generation, seamless communication, and commitment to deadlines. Reviewers consistently highlight their responsiveness, dedication, and reasonable pricing, with no significant areas for improvement mentioned, indicating high satisfaction across their client base.
Reviews mention Hard working
Clients consistently commend Octopus Tech Solutions for their dedication and hard work. One client noted their team made approximately 100 calls daily, resulting in a significant number of leads generated. Another client highlighted their commitment and responsiveness, stating, 'Their team works hard, and they’re dedicated to meeting our needs.' Overall, the sentiment reflects a strong appreciation for their diligent approach and effectiveness in project execution.-
Lead Generation for Real Estate Company
5.0 May 15, 2019They were dedicated and hardworking.
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Telemarketing and Lead Generation for B2B Marketplace
5.0 Apr 10, 2019Their team works hard, and they’re dedicated to meeting our needs.
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4 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Real Estate Company
5.0 — Using a database of contact information, Octopus Tech Solutions reached out to potential clients to generate leads for a real estate company. The team made roughly 500 calls a day for three Read moreWas this helpful?
Industry Experience
Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain AgricultureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 11 projectsVA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer & Call Center Services for Corporate Catering Co
5.0 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, Read moreWas this helpful?
Industry Experience
VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.
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Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read moreWas this helpful?
Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
Reviews mention Professional
Clients consistently commend Intelemark for their professionalism and adaptability in project management. One client highlighted their seamless integration as an extension of their company, noting the thoroughness in reporting and appointment setting. Additionally, feedback emphasized their flexibility in accommodating unique fee arrangements, demonstrating a commitment to client needs. Overall, the sentiment reflects satisfaction with Intelemark's professional approach and effective communication throughout the engagement.-
Cold Calling Services for National Electrical Supplier
5.0 Mar 10, 2022Intelemark runs everything in a professional manner. Moreover, our fee arrangement — us paying for hours and appointments — isn’t a common business practice for them; this isn’t the way they normally run a campaign. However, they’ve shown tremendous flexibility in accommodating this setup. They’re willing to create something that helps us grow our business.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +815% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
Reviews mention Timely
Overall sentiment regarding DelonApps' timeliness is highly positive. Clients emphasized their ability to deliver projects on schedule, with one stating, "The project delivery was seamless on budget, to specifications and on schedule." Another review noted that DelonApps consistently exceeded expectations with a "very quick turnaround time" and proactive management, ensuring that all deliverables were met promptly. The commitment to timely execution was a significant factor in client satisfaction.-
Process Automation & Optimization for Engineering Company
5.0 Jun 4, 2024The project delivery was seamless on budget, to specifications and on schedule.
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BPO & Call Center Services for Managed IT Services Provider
5.0 Jun 3, 2024Delon LLC delivered beyond our expectation all the time. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they quickly handled the issue.
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Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 6 projectsMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
0 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read moreWas this helpful?
Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
Reviews mention Professional
Clients consistently praise Aidey for their professionalism and responsiveness. One client highlighted their 'dedication, attention to detail, and genuine interest in our success,' which fostered a collaborative environment. Another client noted the team's ability to quickly adapt to their needs and deliver exceptional customer service. Overall, feedback reflects a strong sentiment of professionalism, with clients reporting improved operational efficiency and satisfaction due to Aidey's reliable and attentive service.-
Customer Support for Self-Help Podcast
5.0 Mar 19, 2022They are dedicated, professional, friendly, and easy to work with. Their team quickly understood how our platform worked and now deliver great customer service all around. We’re happy how they handled our customers.
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Virtual Assistant for Hospitality Company
5.0 Feb 27, 2022Their team is friendly, professional, and proactive. They quickly understood what was required out of them and adapted to the specific requirements of our business. We are impressed with their professionalism, and the way they handled the communication.
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Call Center Services for Integration Solutions Co
5.0 Jun 16, 2025The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process. Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.
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14 of 14 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Efficient
Clients have consistently praised Invensis Inc for their efficiency and prompt service. One review highlighted a 37% improvement in efficiency, saving the client approximately 60 hours and $1,000 monthly. Another client emphasized the 'high efficiency' and 'speed and precision' of their services, describing them as 'impeccable' and 'the best decision' for their company. Overall, the sentiment regarding efficiency is overwhelmingly positive, indicating that Invensis Inc effectively meets client needs.-
Order Processing & Answering Services for Marketing Firm
4.5 Nov 2, 2017They have improved our efficiency by 37%, which has saved us thousands. They have turned our company around and helped make it the best it can be! Their customer service, efficiency, time management, and price.
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IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017They have been consistently delivering efficient, accurate and reliable offshore data entry services. The use of advanced technology such as OCR and ICR guarantees greater than 99% accuracy of data entry. Great service and on-time delivery. Accurate data work and completed on time.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read moreWas this helpful?
Industry Experience
Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.
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Advertising & marketing IT Services Hospitality & leisure LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Invensis Inc. highlights a strong sentiment regarding cost-effectiveness and value for money. Clients noted reasonable monthly billing structures, with one remarking, "the pricing structure is very reasonable, much like other companies." Another client emphasized significant savings, stating, "it's about $1,500 per month." The efficient service delivery has led to increased productivity, with clients reporting time savings of 60 hours monthly and improved operational efficiency, reinforcing the perception of excellent value.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Experienced
DialAmerica has received positive feedback regarding their experienced team and responsiveness. Clients have noted that their partnership has significantly improved customer service efficiency and satisfaction, with one client saving approximately $25,000 monthly. The professionalism and training of DialAmerica's staff were highlighted as key strengths. However, there are minor concerns about their technological platform, with occasional issues like dropped calls reported. Overall, the sentiment is largely favorable, emphasizing a strong working relationship.-
Call Support Services for Manufacturing Company
4.0 Dec 23, 2017For us, working with this company has been very enjoyable. We have only had a few complaints from our users and the responsiveness has increased significantly. We believe it is a highly qualified company. Their main strengths are a highly trained staff for the tasks assigned to them and a seriousness in offering their services.
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7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read moreWas this helpful?
Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Great project management
Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects.-
Outbound Sales Campaign for Telecommunications Company
5.0 Apr 29, 2023The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues.
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Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
Reviews mention High-quality work
Clients have consistently praised Go4customer for delivering high-quality work efficiently. One review highlighted that the company provides 'work that is done fast and done well,' emphasizing their capability to enhance service quality. Additionally, clients noted significant cost savings, estimating a reduction of $1,000 monthly. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and stating, 'It's a very great company,' indicating strong confidence in their services.-
Customer Verification for IT Company
5.0 Dec 24, 2017They provide work that is done fast and done well. It's a very great company. Their strength is that they help provide better services for our company.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Industry Experience
Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
Read All ReviewsSelect Industry to see insights
IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.Was this helpful?
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Taskforce BPO's timeliness. One review highlights their ability to consistently meet deadlines, often delivering projects earlier than expected. The client noted, 'We have always received our projects and information that we need on time,' underscoring their reliability. Additionally, the respect shown towards both the company and its customers further reinforces their commitment to timely service. Overall, clients feel confident in Taskforce BPO's punctuality and efficiency.-
Various Business Processes Support for Utility Service
5.0 Nov 2, 2017We have always received our projects and information that we need on time, and most of the time it is early. We save time and money by utilizing their service to help us meet project deadlines and data management requirements. Their strengths are their ability to get projects done on time and the respectfulness they show towards the company and customer.
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Industry Experience
Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
Read All ReviewsSelect Industry to see insights
Retail Utilities Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 Answering Service for Fintech
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$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
32.1/40.016.4/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services35% Answering services70% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.3/40.017.4/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr250 - 999Lagos, Nigeria
Ability to deliver
26.1/40.016.4/20 Reviews4.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Knoxville, TN
Ability to deliver
29.4/40.016.2/20 Reviews3.8/10 Clients & Experience9.3/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Call Center Services65% Answering services70% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services20% Answering services70% Other
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