Paragon Sales Solutions

BACKGROUND

Please describe your company and your position there.

I am Gareth from Ace Cleaning company I am the Business Development Manager. Ace Cleaning company is a East Midlands based commercial cleaning company, cleaning offices, warehouses, Schools and any other business property.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions?

Web site building, SEO work, Cold calling and social media.

SOLUTION

How did you select this vendor and what were the deciding factors?

We was interested in what Rob had to offer.

Describe the project in detail and walk through their service package.

It's early so we are still in the early stages of our project.

How many resources from the vendor's team worked with you, and what were their positions?

Its still too early to have concrete results but it's going in the right direction.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As above

How effective was the workflow between your team and theirs?

So far the work flo between team Paragon and Team Ace is good.

What did you find most impressive or unique about this company?

The friendliness and helpfulness of the team at Paragon Sales Solutions are impressive.

Are there any areas for improvement or something they could have done differently?

Not as yet

BACKGROUND

Please describe your company and your position there.

I am a marketing executive at Closer Pets. We sell pet products such as automatic feeders, fountains etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions, and what were your goals??

To get more customers on our B2B portal, which cuts out distributors.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on Google and they were on the first page with very good reviews.

Describe the project in detail and walk through their service package, including any calling tools used.

We provided them with a list of people to call, and they cold-called people to get them to sign up for our portal. They then reported back each day with what leads they had generated.

Who did you work with and what was the feedback process like?

We worked with Hollie and Rob and they debriefed us each day on what they had done regarding calls and leads.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the service?

They converted 28 people in 3 days of calling which was 3x the benchmark.

Describe their project management style, including communication tools and timeliness.

Their communication was great each day they informed us what had happened that day and were always very organised.

What did you find most impressive or unique about this company?

The time they take to make sure you are happy with their service and looped in.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Business Development Manager at Ace Cleaning company Ltd

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions, and what were your goals?

We wanted to re build our website, Social media functions and improve our Google listings

SOLUTION

How did you select this vendor and what were the deciding factors?

We are happy with the proposal they've given us and the fact it can cover all aspects we are looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We decided we wanted a fresh start with the marketing and web development so working with Paragon helped us to do that.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a telesales team, Social media team and Web design team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have only just started our journey but so far starting to see green shoots of interest from various points

How effective was the workflow between your team and theirs?

So far so good

What did you find most impressive or unique about this company?

They're a one stop shop for all the services required so everyone is working together as one.

Are there any areas for improvement or something they could have done differently?

Not at the minute

BACKGROUND

Please describe your company and your position there.

We build WordPress websites for SMEs

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions, and what were your goals?

Telesales campaign

SOLUTION

How did you select this vendor and what were the deciding factors?

Professionalism and demonstrable results

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Direct dial campaign including sourcing and purchasing appropriate, targeted data.

How many resources from the vendor's team worked with you, and what were their positions?

1 telesales executive

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The campaign generated a number of email follow ups and averaged 1.5 leads per half day of calling.

How effective was the workflow between your team and theirs?

Very good communication between the team and myself

What did you find most impressive or unique about this company?

They showcase a professional approach and provide great results.

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

Legal Analyst

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions, and what were your goals?

Help with social media marketing

SOLUTION

How did you select Paragon Sales Solutions and what were the deciding factors?

Good reviews and past experience.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The session was an eye-opener I was finally able to understand how important social media is in regards to telling a story and also how it's more about you the seller and not the actual product

How many resources from the Paragon Sales Solutions team worked with you, and what were their positions?

One, Rob (owner)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sound advice and actionable steps provided by Rob

How effective was the workflow between your team and theirs?

Amazing easy to hold of Rob, if we had any further questions or concerns?

What did you find most impressive or unique about this company?

Their transparency and willingness to help others succeed are impressive in the workflow.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

we at AJ Bryan Construction are a SME company who wanted to grow as well as become a more professional company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions?

We needed a call handling service to provide the customer with a great start to there journey using our services

What were your goals for this project?

To create a smooth and professional journey for the client from the moment they pick up the phone

SOLUTION

How did you select Paragon Sales Solutions?

We were told about paragon by another business colleague

Describe the project in detail.

The clients call in, Paragon asses and filter the clients for us, then book them in for a consultation

What was the team composition?

The team seems to be settled and any new staff seem to be well trained

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had some great feedback from our clients saying how good the team is, which is the Paragon team

How effective was the workflow between your team and theirs?

Its been very good, we set a system up and worked through it quickly and got to a point where we are very happy with the service provided

What did you find most impressive about this company?

The professional attitude and willingness to help in any way

Are there any areas for improvement?

Yes but that is also down to us to give them the information

BACKGROUND

Please describe your company and your position there.

I am the owner and creative director of a Graphic Design business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions?

Looking for mentoring and marketing advice into making my business bigger and better.

What were your goals for this project?

Goals are ongoing but to increase sales, sales knowledge and productivity

SOLUTION

How did you select Paragon Sales Solutions?

I was impressed with the directors knowledge in his field.

Describe the scope of their work in detail.

They offer so many amazing services for all businesses, large or small. Rob and his team really know their stuff when it comes to sales and marketing. They’re a great asset to all aspects of business

What was the team composition?

I work solely with the Director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My working with this firm is relatively new, therefore I cannot give examples of progress. However he has given me the confidence to follow up on potential customers where I wouldn’t have done so before

How effective was the workflow between your team and theirs?

Very effective. Rob is very quick at replying to emails and queries. Next meeting booked in for future and goals set for next meeting

What did you find most impressive about this company?

They have an impressive wealth of knowledge in a lot of business areas.

Are there any areas for improvement?

Nothing I can see as of yet. I haven’t come across any issues

BACKGROUND

Introduce your business and what you do there.

I’m the manager at Open House, a real estate company. We do property rentals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Paragon Sales Solutions?

We were seeking more business owners and property owners, and we wanted to generate more leads from various sources.

SOLUTION

What was the scope of their involvement?

Paragon cold-called potential clients and got them interested in our services. They told them about our company, our offer, and what we could do for them. They got them ready for an appointment, looking to convert those leads into business.

They also created video updates of the property market. We provided them with the scripts for them to review, and they helped us film them either outside or in the office. Then, they edited and posted them on YouTube.

What is the team composition?

I worked with Rob (Managing Director) and a sales representative.

How did you come to work with Paragon Sales Solutions?

I originally found Paragon in Fiverr, where they advertise their services. I noticed that they did video marketing, but they explained to me that they also focused on B2B marketing.

How much have you invested with them?

We’ve spent between £500–£1,000 (approximately $700–$1,400 USD).

What is the status of this engagement?

We started working together around a year and a half ago, in November 2019. Our partnership is on hold for the moment because of COVID-19, but we’ll continue working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve measured the success of this project based on how many leads we can convert into business. While working together, we received around 200 leads, of which 50% came from direct appointments made by Paragon, and about five of them turned into business.

Our customers were happy with our services, and Paragon helped us achieve a higher return rate from calls than other people that we’ve employed in the past.

How did Paragon Sales Solutions perform from a project management standpoint?

They performed really well. I already used Pipedrive, but Paragon also used other tools and managed the database themselves. They also provided me with an Excel spreadsheet, which was fine. We communicated via email and phone calls.

What did you find most impressive about them?

The response and conversion rates that Paragon got me were impressive. Additionally, they were very professional.

Are there any areas they could improve?

It would be good if they could achieve an even higher conversion rate. The more leads, the better.

BACKGROUND

Please describe your company and your position there.

Video production. Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Paragon Sales Solutions?

Sales.

What were your goals for this project?

Contact clients within targeted industries to sell video production services.

SOLUTION

How did you select Paragon Sales Solutions?

Networking event

Describe the video(s) and the process in detail.

We met at a networking event and were very impressed. We had a meeting and Paragon proposed a strategy to implement. This included generating a sales list, contacting companies and building a relationship.

What was your vendors' project management or feedback process?

They used an online CRM

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We won work in the targeted industry

How effective was the workflow between your team and theirs?

Good communication, very helpful

What did you find most impressive about this company?

Willingness to help, always available, supportive

Are there any areas for improvement?

No