Paragon Sales Solutions

BACKGROUND

Please describe your company and position.

I am the Chartered Legal Executive of Ridgway Fahey Legal Services Ltd

Describe what your company does in a single sentence.

Legal Consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• To produce our podcast
• To take professional photos for brand new website

SOLUTION

How did you find Paragon Sales Solutions?

Other

Why did you select Paragon Sales Solutions over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Paragon Sales Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Paragon to record and produce our podcast - Lawfully Yours.  The aim was to create a podcast making law fun and accessible.

We also engaged them to take some personal, fun but professional photographs for a brand new website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The production of the podcast resulted in a significant increase in profile awareness; extended our geographical reach and increased our visibility. 

The photographs for the website show a true likeness of my character, whilst remaining professional. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deadlines were consistently met but equally they were very flexible with last minute changes.  Any queries were answered quickly and appropriate guidance given. 

What was your primary form of communication with Paragon Sales Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

The personal approach, making us feel at ease and comfortable, whilst still producing professional images and recording. 

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Managing Director of Indigo Swan

Describe what your company does in a single sentence.

Energy Consultancy, removing the headache of energy from businesses in the UK and helping them make better buisness decisions, whilst changing energy together. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• More opportunities from calling prospects through campaigns

SOLUTION

How did you find Paragon Sales Solutions?

Referral

Why did you select Paragon Sales Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Paragon Sales Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To deliver new warm opportunities for Indigo Swan through outbound calling. Main aim is to get a teams meeting booked with our Commercial Director to explore further. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Meetings booked. So far so good. Success is based on data which during the project we have agreed needs to be sourced together. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Veronica has been amazing. Always in contact, great reporting and a great representation of Indigo Swan, our values and our personality. 

What was your primary form of communication with Paragon Sales Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

The people. 

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

Not at present. Project is ongoing. I am not involcved day to day as MD but from what I see and hear it has been very good and well managed so far. 

BACKGROUND

Please describe your company and position.

I am the Owner of Sabretec Training

Describe what your company does in a single sentence.

All MHE, First Aid, Fire  Marshall, Overhead Crane, Lorry Mounted Forklift & Crane Training

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Website

SOLUTION

How did you find Paragon Sales Solutions?

Local business

Why did you select Paragon Sales Solutions over others?

• Close to my geographic location
• Good value for cost

How many teammates from Paragon Sales Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and SEO.  Networking and telesales

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Molly at Paragon Sales redesigned our website and worked on SEO for our company.

Katilin and her team assisted us with our telesales efforts.

Rob, the Managing Director, provided advice and support throughout our time with Paragon Sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Paragon exceeded our expectations by delivering everything we needed and more.

It was a great experience with plenty of valuable insights.

The team provided helpful advice throughout the process.

What was your primary form of communication with Paragon Sales Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

The knowledge of the team and the willingness to help.

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

Nothing at all

BACKGROUND

Please describe your company and position.

I am the MD of Quik-AI

Describe what your company does in a single sentence.

AI company, providing multi-app integration, automation and analytics to businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Attract interest in a specific product - organising demos

SOLUTION

How did you find Paragon Sales Solutions?

Online Search

Why did you select Paragon Sales Solutions over others?

Pricing fit our budget

How many teammates from Paragon Sales Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To deliver lead generation by cold calling potential buyers. Explain our product clearly and the benefits. to get the company to sign up for a demo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

lead generation / demos booked. And then demo conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes. Responsive. Some issues came up around data enrichment. Better proposals provided

What was your primary form of communication with Paragon Sales Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

I'm impressed by the results they generated.

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

improve data enrichment capability. 

BACKGROUND

Please describe your company and position.

I am the Director of a bird feeder manufacturer

Describe what your company does in a single sentence.

Manufacturers and sellers of high-quality bird feeders. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Test telesales as a sales channel
• Increase customer database
• Raise brand awareness

SOLUTION

How did you find Paragon Sales Solutions?

Online Search

Why did you select Paragon Sales Solutions over others?

• High ratings
• Pricing fit our budget

How many teammates from Paragon Sales Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of the campaign was to reach out to potential new customers through a series of targeted calls, aiming to introduce our bird feeders and generate interest. It also served as a test to gauge the likely results of a targeted sales campaign, focusing on specific areas such as pet or garden centers, particularly during peak sales periods. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The campaign allowed for the generation of new leads, some of whom have now been converted into customers. It also helped us understand how different target areas responded, guiding future telesales efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team took the time to understand our product and audience, bringing a friendly and professional approach to every call. Clear timelines were set and consistently adhered to, ensuring the project ran smoothly and on schedule.

What was your primary form of communication with Paragon Sales Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was obvious that Paragon enjoyed their work and were dedicated to building strong relationships with us and the customers they spoke to. Their friendly approach helped create a genuine connection that undoubtedly made a positive impact.

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

No. 

BACKGROUND

Please describe your company and position.

I am the commercial head of Gambit insurance solutions

Describe what your company does in a single sentence.

Insurance broker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Telesales
• Appointment setting
• Pipeline building and data enhancement

SOLUTION

How did you find Paragon Sales Solutions?

Referral

Why did you select Paragon Sales Solutions over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Paragon Sales Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve partnered with Paragon Sales Solutions to enhance our outbound sales efforts, with a particular focus on engaging charities that fit our target client profile.

Paragon is working through a refined and prioritised dataset, including local charities, sector networks, and a broader list sourced from the Charity Commission. Their remit is to: 

Qualify potential leads
Gather insurance renewal dates
Introduce Gambit Insurance Solutions and our proposition
Book call-backs or warm leads for our internal team to progress

The project is designed to improve outreach efficiency, generate more quoting opportunities, and support the growth of our charity client base through structured, consistent engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Volume of Outreach
Engagement Rates
Lead Generation
Data Quality Improvement
Sales Funnel Impact
Efficiency & Time Savings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Personal, fast to reply, quick to engage, detailed reports, data sharing and meetings arranged to discuss strategies 

What was your primary form of communication with Paragon Sales Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

I was impressed with their speed and resources.

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Director of No Nonsense Jobs Limited

Describe what your company does in a single sentence.

Job Board

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Telemarketing
• Social Media Management
• Content Writing

SOLUTION

How did you find Paragon Sales Solutions?

• Online Search
• Other

Why did you select Paragon Sales Solutions over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Paragon Sales Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Telemarketing outreach campaign for our start up jobs board, social media management and content creation 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales leads for using our jobs board

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Paragon have been extremely communicative and collaborative with us, taking a lot of time to really get to know our brand and objectives. 

What was your primary form of communication with Paragon Sales Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personal touch, thinking creatively, keeping us in the loop, and doing lots of little things we hadn't expected or thought of. They continue to surprise, delight and exceed our expectations at every turn. 

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

No! 

BACKGROUND

Please describe your company and position.

I am the Commercial Director of AA Salt

Describe what your company does in a single sentence.

Winter Services - Salt Spreading, Snow Ploughing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Assess the market and contact sales leads
• Qualify Sales Leads
• Convert Leads into appointments

SOLUTION

How did you find Paragon Sales Solutions?

Referral

Why did you select Paragon Sales Solutions over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Paragon Sales Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Identifying, contacting, convincing and progressing leads to provide both a direct contact email address for which to receive a customized quote and a follow up appointment to discuss their needs and next steps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

84 of 816 calls succesfully made to main contact. Multiple opportunites for quotation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Both Connor and Peter were excellent with their customer contact approach. They were very attentive, flexible, and straightforward. I knew exactly what they were doing, when they were doing it and why. Daily updates were a good tactic for our fits engagement.

What was your primary form of communication with Paragon Sales Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their enthusiasm about our industry and client base, despite it being a bit dull to us.

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

Faster response with end of project summaries would have been ideal but otherwise all good.

BACKGROUND

Please describe your company and position.

I am the Director of London Corporate Cleaning Services

Describe what your company does in a single sentence.

Provision of commercial cleaning services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?

• Arrange appointments

SOLUTION

How did you find Paragon Sales Solutions?

Referral

Why did you select Paragon Sales Solutions over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Paragon Sales Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Secure meetings with verified decision makers 
• Agreed number of meetings to be achieved weekly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of verified meetings achieved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, excellent communication from the telemarketer Peter assigned to our account.

What was your primary form of communication with Paragon Sales Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Paragon Sales Solutions' ability to listen and implement is impressive.

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Marketing assistant of Giromax

Describe what your company does in a single sentence.

Cut edge corrosion treatments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Paragon Sales Solutions to accomplish?
arrange seminars/webinars for our sales team to present at

SOLUTION

How did you find Paragon Sales Solutions?

Online Search

Why did you select Paragon Sales Solutions over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Paragon Sales Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Calling potential clients to set up seminars/webinars for our sales team to present to

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

How many meetings arranged per month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kaitlin has been continually enthusiastic and dedicated throughout the whole process. Keeping on track with our company logistics and individual needs, always hitting our monthly target, delivering above and beyond!

What was your primary form of communication with Paragon Sales Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

The company has shown complete dedication to our campaign. With our company changes ongoing, nothing asked is ever too much trouble. Communication is constant with updates. Kaitlin always hits our monthly targets and goes above and beyond! I would recommend Paragon 100%

Are there any areas for improvement or something Paragon Sales Solutions could have done differently?

There's nothing they need to improve on.