Top Answering Service for Fintech
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Top Answering Service for Fintech
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Smith.ai
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UndisclosedUndisclosed250 - 999Services provided
50% Call Center Services10% AI Development10% Back Office Outsourcing +310% Conversion Optimization10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
33% Answering services56% Virtual receptionist11% Inbound appointment schedulingSee all 76 projectsSmith.ai is a professional contact center services provider specializing in call handling, virtual receptionist, and customer support services. Reviews indicate mixed feedback, with positive comments highlighting their effective phone support, responsiveness, and seamless project management, while 12.5% of reviewers (1 out of 8) reported issues with call handling and responsiveness. Overall, Smith.ai is valued for its efficiency and ability to integrate with client needs.
7 of 9 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Recent reviews of Smith.ai reveal a mixed sentiment. Clients from various sectors commend their responsiveness and effective call management, with one noting a significant reduction in missed calls. However, several clients expressed dissatisfaction, particularly regarding issues with spam call filtering and inadequate onboarding support. For instance, a law firm reported ongoing spam call problems despite assurances of resolution. Overall, while some clients praise the service, others highlight critical areas for improvement.Was this helpful?
59 of 64 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 64 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Travel Agency
5.0 — Smith.ai provides call center services for a travel agency. The main task is to answer calls to find out what vacations callers are interested in and follow up with them regarding the quoted sail Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a positive sentiment towards Smith.ai's cost and value for money, highlighting its affordability compared to hiring in-house staff. For instance, one client noted they save significantly by using Smith.ai for $3,000 annually versus $25,000 for a full-time receptionist. Many reviews commend the service's ability to enhance efficiency and lead generation, with one user reporting a conversion rate increase from 70% to 81%. However, some clients have voiced concerns about service inconsistencies that impacted perceived value.Was this helpful?
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Los Angeles, California (3) Atlanta, Georgia (2) Philadelphia, Pennsylvania (2) Denver, Colorado (2) San Diego, California (2) Austin, Texas (2) Tulsa, Oklahoma (2) Tampa, Florida (2) Sterling Heights, Michigan (1) New York City, New York (1) Athens, Georgia (1) West Palm Beach, Florida (1) Marietta, Georgia (1) Shreveport, Louisiana (1) Bel Air North, Maryland (1) Kansas City, Missouri (1) Charlotte, North Carolina (1) Greensboro, North Carolina (1) New Bern, North Carolina (1) Raleigh, North Carolina (1) Orlando, Florida (1) Knoxville, United States (1) Memphis, Tennessee (1) Kissimmee, Florida (1) Georgetown, Texas (1) Houston, Texas (1) North Richland Hills, Texas (1) Tyler, Texas (1) Lubbock, Texas (1) Huntington, West Virginia (1) Texarkana, Arkansas (1) Minneapolis, Minnesota (1) Saint Paul, Minnesota (1) Kearney, Nebraska (1) Paramus, New Jersey (1) Winter Springs, Florida (1) Cincinnati, Ohio (1) Columbus, United States (1) Cleveland Heights, Ohio (1) Cleveland, Ohio (1) Jacksonville, Florida (1) Newport Beach, California (1) Hialeah, United States (1) San Jose, California (1) Santa Ana, California (1) Coral Springs, Florida (1) Flagstaff, Arizona (1) Gilbert, Arizona (1) Phoenix, Arizona (1) Seattle, Washington (1) Beverly, Massachusetts (1) Boston, Massachusetts (1) Washington, District of Columbia (1) Levittown, Pennsylvania (1) Manassas, Virginia (1) Roanoke, Virginia (1) California, Maryland (1) Aberdeen, North Carolina (1) Crossville, Tennessee (1) Cleveland, Texas (1) Los Altos Hills, California (1) Berlin, Connecticut (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +15% Data Annotation ServicesFocus Areas
50% Answering services50% Virtual receptionistSee all 72 projectsSupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.
Reviews mention Unique expertise
Clients have expressed high satisfaction with SupportYourApp's unique expertise, particularly highlighting their extensive knowledge in customer support and specialized areas. One client noted the inclusion of a support agent with medical field expertise, which significantly benefited their operations. Overall, feedback reflects a strong sentiment of appreciation for the team's dedication and tailored services, suggesting that they effectively meet specific industry needs.-
Customer Support Services for B2C IT company
5.0 Dec 26, 2022The most impressive aspect of SupportYourApp is their approach to team training. This unique method distinguishes them from other companies, ensuring that their team is always ready and capable of providing professional help for every customer ticket.
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Call Center Services for B2C Nutritional Product Company
4.5 Nov 7, 2022I am particularly impressed by their extensive expertise in the field of customer support. Their dedication to providing the exact services needed and their willingness to cooperate make them a reliable partner for our business.
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Customer Support for Tech Startup
5.0 Nov 10, 2020SupportYourApp developed expertise in our product within the first few weeks. Their ability to integrate seamlessly with our existing systems and dramatically reduce response times showcases their efficiency and understanding of customer support processes.
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Call Services for Vacation Rental Company
5.0 Jul 22, 2020SupportYourApp's professionalism and expertise in their field are noteworthy. Their agents continuously learn and adapt to our business needs, advising us on necessary changes, which demonstrates their comprehensive communication expertise.
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9 of 10 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.Was this helpful?
2 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
SupportYourApp demonstrates exceptional expertise in providing answering services with a high level of client satisfaction. 90% of reviewers reported positive experiences, highlighting strengths in responsiveness, communication, and effective escalation processes. Clients noted improvements in call handling efficiency and customer support quality, while 100% mentioned the value of proactive communication. Noteworthy feedback emphasized the team's ability to adapt and grow in understanding project requirements, indicating a strong impact on clients' operational success.
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29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read moreWas this helpful?
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$1,000+< $25 / hr250 - 999Warszawa, Poland
Services provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
2 of 2 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Simply Contact has received positive feedback for their Answering Services, with clients reporting a 25-40% improvement in customer satisfaction and response times. 100% of reviewers noted their effective multi-channel support and project management, highlighting a strong expertise in customer service. Notably, no negative feedback was reported regarding performance or areas for improvement, indicating high client satisfaction. Their ability to adapt strategies and maintain clear communication was also commended, making them a reliable choice for diverse customer support needs.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
More responsive than most other service providers
Get in TouchSimply Contact is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention High-quality work
Clients consistently praise IntelligentBee for delivering high-quality work across various projects. One client noted their 'very good' quality of work and highlighted their 'fast learners' and 'quick to respond' attributes. Another client emphasized their 'excellent technical execution skills' and ability to deliver a 'high-quality product, always on time.' Overall, the sentiment regarding the quality of work is overwhelmingly positive, with clients expressing satisfaction with the results and the team's proactive approach.-
Data Entry for Automative Dealers
4.5 Apr 15, 2021The quality of work was very good. Fast learners, accurate, quick to respond.
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Web & Mobile App Dev for Events Platform
5.0 Jan 22, 2020They came proactively with solutions for our ideas, based on their experience in working with SaaS applications. They backed up with excellent technical execution skills, delivering a high-quality product, always on time.
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Application Development for Influencer Networking Platform
5.0 Dec 4, 2019From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
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Development and Support for Communication Platform
5.0 Apr 24, 2017IntelligentBee’s development work is driving a bit over a third of our monthly recurring revenue. The quality and scale had to be there for this to happen. They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for IntelligentBee highlights their exemplary technical support and flexibility in addressing diverse IT needs. A client from Gorgias noted significant improvements in employee support and response times, praising the team's ability to deliver projects on time while maintaining high satisfaction rates. However, a suggestion for improvement was made regarding the documentation of standard operating procedures. Overall, sentiment reflects strong client confidence in IntelligentBee's capabilities and value.Was this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
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Information technology Automotive Media IT Services Software Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Ed, Sweden
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 62 projectsA-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.
Reviews mention Results-oriented
Clients consistently praised A-SALES AB for their results-oriented approach, highlighting their ability to deliver measurable outcomes. One client noted they averaged 14-18 qualified meetings per month, while another emphasized how A-SALES helped streamline their sales pipeline, leading to significant client growth. Feedback indicated that the team not only met but exceeded expectations, demonstrating a commitment to understanding client objectives and refining strategies based on performance data. Overall, the sentiment reflects strong satisfaction with A-SALES AB's focus on achieving tangible results.-
Lead Generation Services for Recruitment Firm
5.0 Mar 30, 2024The A-Sales team has been an incredible help in streamlining all the stages of our sales pipeline. Since using their services, our client base has grown significantly. Their strategic advice gave us fantastic results.
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Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024Got A-Sales on board for sales development and appointment setting; their impact was tangible. They instigated engaged conversations with prospective leads, which led to a significant uptick in our conversion rates. More contracts were signed, revenues rose & sales funnel looked healthier than ever before!!
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Lead Generation & Email Outreach Campaigns for HR Agency
5.0 Mar 11, 2024The primary measurable outcome was calls booked with a steady flow of QUALIFIED new leads, that had actual interest in buying our services. Their ability to understand information, get to know our product, and quickly find qualified leads stands out. Also, if any issues arise, they fix them before I even can bring them up in the weekly meetings!
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Call Center Services for Advertising & Marketing Company
5.0 Jun 11, 2025A-Sales makes sure we're always on target with KPIs. In this case, that's 10 qualified sales meetings per month. The quality is great, and we have a few contracts out right now which are very close to signing.
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Cold Email Outreach Services for HR Company
5.0 Mar 3, 2024Qualified Sales meetings - and A-SALES Really overdelivered. I think in the first day of launch we got 3 meetings? (Keep in mind we're a recruiting company). The fact that they really are results-oriented, they didn't just make sure we 'got meetings' they helped us in other areas to also ensure we were making a positive ROI working with them.
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16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 12 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Valoris Center has received overwhelmingly positive feedback for their Answering services, with 95% SLA achievement on phone support and a 92% customer satisfaction rate. Clients praise their adaptability and dedication, particularly during challenges, maintaining high service standards. Key strengths include effective communication, a strong alignment with client values, and a focus on customer-centric solutions. While 3% call abandonment indicates efficiency, suggestions for improvement center on increasing consultancy efforts beyond standard service provision.
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6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Optics Co
5.0 — Valoris Center provides call center services for an optics company. The team has contacted customers from the client's database, set up appointments, and promoted campaigns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Valoris Center for their cost-effectiveness and overall value for money. Feedback highlights that their pricing aligns well with client budgets, offering good value relative to the quality of service delivered. For instance, a financial services director noted that Valoris provided a 'great culture fit' and 'good value for cost'. Similarly, an optics company manager emphasized that their pricing 'fit our budget' while delivering effective results, showcasing a strong return on investment.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Timely
Overall, client feedback regarding Hit Rate Solutions reflects a strong sentiment towards their timeliness and responsiveness. Multiple clients noted that the company delivered projects on time and maintained effective communication throughout the process. For instance, one client highlighted, "their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign." Another client emphasized their "perfect communication" and punctuality, stating they were "very impressed" with the timely execution of tasks.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives.
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Call Center Services for Consulting Company
4.5 Jan 19, 2024The project was delivered on time with detailed reports of the outcome. Good communication with the agent and manager throughout. The quality of work done for the price was a good value.
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Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent in English, and all a team player. How easy it is to set everything up with HitRate.
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Email Collection for Dental Laboratory
4.5 Nov 10, 2023They were very punctual. Perfect communication was maintained throughout the project. None.
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6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
65% Answering services20% Virtual receptionist15% Inbound appointment schedulingSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
3 of 3 Answering services reviews are 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.
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5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
Reviews mention Great project management
Clients consistently praised 1840 & Company for their excellent project management. One reviewer highlighted their systematic approach with regular weekly meetings, ensuring clear communication and timely deliveries. The proactive planning and adaptability demonstrated by the team were noted as key factors in meeting deadlines. Another client commended their thorough needs analysis and ongoing check-ins, which contributed to a smooth engagement. Overall, the sentiment reflects a strong commitment to responsiveness and alignment with client needs.-
Call Center Services for Software Company
4.5 Jun 17, 2024Their project management approach involved regular weekly meetings, which ensured clear and consistent communication. During these meetings, we reviewed the project results from the previous week, allowing us to assess progress and address any issues promptly. This systematic approach helped in maintaining alignment with project goals and timelines.
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Bookkeeping & Record-Keeping Assistance for Accounting Firm
5.0 Feb 3, 2023The 1840 & Co team takes great care in managing this engagement, taking the time to do a needs analysis, find the right person for the role, and performing check-ins to ensure everything is going well.
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3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 22 projectsRemote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Reviews mention High-quality work
Client feedback on Uassist.ME consistently highlights the high-quality work delivered across various projects. For instance, a mortgage broker noted a 30% business growth due to Uassist.ME's effective client management, praising the detailed and responsive nature of their business analyst. Similarly, a CEO emphasized the superior quality and self-motivation of their team, which significantly contributed to business growth. Overall, sentiment indicates strong satisfaction with the professionalism and competency of Uassist.ME's staff.-
Administrative Support for Mortgage Company
5.0 Nov 8, 2021Communication and the quality of candidates I had to choose from were impressive. This has allowed my business to grow by about 30% but also it has improved the level of service we provide to our clients.
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BPO for Financial Services Company
4.5 Aug 19, 2021Overall, we’re satisfied with their services; they do well with the banking, the reconciliation, and how they take orders. Additionally, our costs have decreased because it’s an outsource, which helps us get higher-quality accountants to get the job done.
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Customer Service Management for Startup E-Commerce Company
5.0 Mar 12, 2021Our customer satisfaction rate is 97%, based on all the emails and chats handled by Uassist.ME. A 97% satisfaction rate is a job well done — I highly recommend them.
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IT Support for Real Estate Investment Firm
5.0 Jan 15, 2021The quality of the team is exceptional. Their project management is good. When you voice a need, they respond immediately. The follow-up is excellent.
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BPO Services & Social Media Marketing for Realtor
5.0 Jun 5, 2020My assistant produced high-quality work, and she was well-prepared. It was clear that I was working with a professional.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
51% Answering services49% Virtual receptionistSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
Reviews mention Communicative
The feedback regarding Abby Connect's communication is overwhelmingly positive. Clients consistently highlight their responsiveness and professionalism. One client noted that communication with Abby Connect is seamless, with prompt email responses and effective call management. Another emphasized their friendly demeanor and thoroughness, which significantly enhances customer interactions. Overall, clients appreciate the proactive communication and attention to detail, stating it feels as though Abby Connect is an integral part of their team.-
Virtual Receptionist Services for Nutritionist Services Co
5.0 Oct 18, 2022Abby Connect’s project management is great, and their customer service representative’s communication is great. Not only they’ve met my needs, but they’re also very friendly, helpful, and quick to respond. Moreover, integrating their service into my business was seamless, and they’ve made everything very easy for us from the start. We communicate via email.
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Receptionist Services for Construction Company
5.0 Sep 14, 2021Their management style is very focused and attention to detail. Communication is outstanding, when we call in with questions our call is usually returned that day.
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Call Answering Services for Radio Communications Company
5.0 Jan 28, 2021Communication with them is great — they’re very quick to respond when I reach out to them. They’re also quick to make changes when we ask them to. We have fairly complicated instructions about how to deal with some of the calls. I know that they do the best that they can.
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Answering & Scheduling Services for Tree Service Company
5.0 Jan 14, 2021If we have a request, we can email them. They’re responsive, and their overall communication is great. We utilize their application to review how many minutes of services we used and how many remain. We can also look at their call logs and notes as well as review their calls through a separate subscription service.
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Call Center Services for Personal Injury Law Firm
4.0 Jan 11, 2021From project management and communication standpoints, they perform very well. We mostly communicate via phone and email. Their team uses a platform, but I don’t use it.
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61 of 79 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Business Services Firm
5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read moreWas this helpful?
Industry Experience
Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.
Read All ReviewsSelect Industry to see insights
Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
Reviews mention Autonomous
Client feedback highlights Enshored's high level of autonomy and self-sufficiency in managing projects. The Head of Customer Operations at Travelnest noted that Enshored requires minimal oversight to deliver results and proactively takes ownership of tasks. They are recognized for their independence and capability, contrasting positively with other outsourcing experiences that necessitated more support. Overall, the sentiment reflects strong satisfaction with Enshored's autonomous work approach.-
Back-Office Outsourcing for Rental Property Management Co
4.5 Oct 25, 2023Enshored have been excellent in either delivering our needs, or proactively working to achieve them. One of the highlights of using Enshored is the ownership they take of delivering the project and require very little shading to achieve results. They are also very active in reviewing situations and coming forward with useful ideas to improve the outcomes. As an outsourcer, they are very independent and capable of the tasks set out to them. Often when working with other outsourcers, it has required a lot of additional support in order to get work over the line. Enshored are very self aware, proactive and take full ownership for their tasks.
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Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Services provided
25% Call Center Services25% Sales Outsourcing25% Social Media Marketing +310% Other Marketing10% Web Design5% Business ConsultingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 44 projectsParagon Sales Solutions is a professional telemarketing and call center service provider, specializing in outbound call center and customer support services. They are lauded for their enthusiasm, adaptability, and efficient lead generation, with 86% of reviews highlighting effective communication and responsiveness. Although reporting could be improved, 92% of reviews express satisfaction with their project management and client-centric approach.
Industry Experience
Paragon Sales Solutions has garnered positive feedback across various industries, including Education, Insurance, Arts, and Manufacturing. Clients praised their expertise in lead generation, project management, and adaptability, with a strong emphasis on clear communication and timely deliverables. In Education, they excelled in creating resources for inclusive student support. In Insurance and Business Services, their effective outreach strategies enhanced client engagement and lead generation. Overall, their proven impact positions them as a valuable partner for organizations seeking growth in diverse sectors.
Read All ReviewsSelect Industry to see insights
Design Education Financial services Software Insurance Arts, entertainment & music Environmental Services Consulting Construction Business services Manufacturing Retail Research Other Industry Legal Advertising & marketing Consumer Products Wellness & Fitness IT Services Beauty & Cosmetics Sports Automotive Nonprofit Healthcare Media Real estate Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Paragon Sales Solutions' competitive pricing and exceptional value for money. For instance, one client noted that their pricing 'fit our budget,' while another emphasized the 'good value for cost' offered. Overall, the sentiment is overwhelmingly positive, with numerous clients appreciating the company's ability to deliver results without exceeding financial expectations. Their flexibility in accommodating different budgetary needs further reinforces their reputation for providing cost-effective solutions.Was this helpful?
More responsive than most other service providers
Get in TouchParagon Sales Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr250 - 999Farmers Branch, TX
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +810% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Sales Outsourcing10% Staffing5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Focus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 3 projectsRelay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.
Industry Experience
Relay Human Cloud has demonstrated expertise across various industries, notably in Energy & Natural Resources, Business Services, and Real Estate. Clients commend their skilled professionals for enhancing productivity and reducing labor costs through effective staff augmentation. In Energy, they facilitated complex accounting processes, while in Business Services, they drove significant operational efficiency. In Real Estate, Relay's support allowed teams to effectively manage workloads and improve client relationships. Overall, feedback across industries reflects strong satisfaction with Relay's responsiveness, communication, and value for cost.
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Energy & natural resources Business services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchRelay Human Cloud is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsOnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.
Reviews mention Open to feedback
Clients have expressed a highly positive sentiment regarding OnQ Global's openness to feedback. For instance, one client noted, 'any time there's feedback, everybody's very receptive and willing to help.' Another emphasized their 'flexibility to help us refine the process' and highlighted the team's responsiveness to feedback, stating, 'the speed at which they take feedback and get operational results is impressive.' Overall, clients appreciate the collaborative approach and effective communication, enhancing their partnership experience.-
Call Center & Back Office Services for Radiology Co
5.0 Aug 15, 2025The team has been great. We've known them for a number of years, and the onboarding process has been really solid. I will say that any time there's feedback, everybody's very receptive and willing to help. There are a lot of processes in place for QA as well, and we have never had an instance where we have not been able to incorporate them into our team.
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5 of 5 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, clients have consistently praised OnQ Global for their exceptional service quality and responsiveness. One client noted that OnQ Global's team exceeded expectations in managing 40,000 calls monthly with impressive speed and low abandonment rates. Another highlighted their strong project management and seamless integration into existing operations. However, feedback indicated a need for improved attention to detail in SOPs due to occasional bumps. Overall, the sentiment is overwhelmingly positive, with many clients emphasizing OnQ Global's role as a trusted partner.Was this helpful?
3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
OnQ Global has received overwhelmingly positive feedback regarding their Answering services, with 90% of reviewers expressing satisfaction. Clients commend their expertise in managing high call volumes, with metrics showing an average speed to answer of under 7 seconds and resolution rates around 97-98%. Common themes highlight their strong leadership, commitment to quality, and effective integration as an extension of clients' teams. While there were minor suggestions for improvement in SOP adherence, the overall sentiment reflects a reliable partnership that significantly enhances customer service capabilities.
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
Reviews mention Efficient
The overall sentiment regarding the efficiency of The Hour - Back Office and Virtual Assistant Services is highly positive. Clients consistently commend their ability to streamline operations, enhance response times, and manage tasks efficiently. For instance, one client noted their 'ability to anticipate our needs' and how they 'fit into our workflow effortlessly.' Another highlighted their 'speed and accuracy' in handling requests, which significantly improved turnaround times and reduced errors. Overall, their proactive communication and adaptability contribute to a seamless collaboration.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent feedback for The Hour - Back Office and Virtual Assistant Services highlights their exceptional responsiveness, professionalism, and reliability. Clients praised individual team members, such as Don and Garesh, for their proactive communication and quality of work. Specific achievements include improved candidate engagement and efficient management of back-office operations. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and intent to expand their collaboration, indicating a strong fit for various project needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$200,000 – $999,999 avg. project costAnswering services Experience
SPLACE BPO has received positive feedback for their Answering services, with 85% of reviewers highlighting their effective communication and project management skills. Clients appreciate the team's adaptability and innovative ideas, often noting their ability to meet deadlines. However, 15% of feedback pointed out occasional performance issues with some team members. Overall, clients recommend investing time in training to maximize the benefits of working with SPLACE BPO, emphasizing their professionalism and responsiveness.
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3 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Educational Consulting & Research Firm
5.0 — An educational consulting and research firm has hired SPLACE BPO for their BPO services. The team currently provides administrative support for the client's in-person and virtual events. Read moreWas this helpful?
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
15% Call Center Services25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +325% IT Staff Augmentation5% Engineering5% HR ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Understands their clients' needs
Client feedback highlights Emapta's strong understanding of their needs, as evidenced by their prompt and insightful responses during initial consultations. A client noted that the Emapta consultant was 'instantly able to understand the challenges and opportunities' of their project, which was pivotal in their selection. The inclusive management style and effective communication further reinforced this sentiment, leading to a successful project outcome with fully booked services within eight weeks.-
Website Dev for Health Care Provider
5.0 Oct 25, 2020They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Industry Experience
Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
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Other Industry Healthcare Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Japanese
- German
- Spanish
- French
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
Reviews mention Hard working
Clients consistently commend Go Answer for the diligence of their employees. One review explicitly states, 'Their employees work very hard,' highlighting the company's commitment to providing quality service. This sentiment is echoed in multiple reviews, where the hardworking nature of their staff is recognized as a significant strength, contributing to the overall positive perception of the company.-
Numerous Answering Services for Financial Firm
4.0 Aug 12, 2017The strength is hardworking employees. Their employees work very hard.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
15% Call Center Services20% IT Managed Services15% Application Management & Support +415% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 8 projectsFlairsTech is a Call Center Services provider specializing in inbound and outbound call handling, customer support, and technical services. The company consistently receives positive feedback, with a 97% customer satisfaction rate mentioned by one reviewer. Clients commend their professionalism, adaptability, and alignment with company values, emphasizing their ability to integrate seamlessly with client teams and processes.
Reviews mention Accessible
Clients have noted FlairsTech's accessibility, highlighting their consistent availability and responsiveness when needed. One client mentioned, "They were always available when needed," indicating a strong commitment to client communication. However, there were suggestions for improvement, particularly in enhancing English communication skills and increasing the number of senior designers to optimize project delivery. Overall, the sentiment reflects a positive view of their accessibility, with room for growth in communication effectiveness.-
Graphic Design for Media Company
4.0 Jul 28, 2023They were always available when needed, but the pace was slow for the first couple of months. It has improved since then with the designer getting used to the brand and style.
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Industry Experience
FlairsTech has demonstrated expertise across several industries, including Consumer Products & Services, Hospitality & Leisure, Media, Software, and Financial Services. Feedback highlights their strengths in customer support, efficiency improvements, and adaptability. Clients commend their professionalism, communication, and cultural fit. Overall sentiment is positive, especially in Software and Consumer Products, where measurable outcomes include improved satisfaction and operational efficiencies. Potential clients in these sectors would likely find a strong match with FlairsTech's capabilities.
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Consumer products & services Hospitality & leisure Media Software Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised FlairsTech for providing good value for their cost, with multiple reviews highlighting that their pricing fit within budgetary constraints. One client noted, "Pricing fit our budget and good value for cost," while another emphasized the company’s unique pricing model that aligned well with their financial planning. Overall, the sentiment reflects satisfaction with the balance of cost and quality delivered.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Arabic
- Italian
- German
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention Communicative
Clients have consistently praised Innovature Consulting Company Limited for their exceptional communication skills and responsiveness. One client noted, 'Their team of retouchers and project coordinators are great at communicating with us,' while another highlighted the 'Innovature communication and updates are measured consistently.' Overall, the sentiment regarding their communicative approach is highly positive, with no significant areas for improvement cited by the clients.-
Retouching Services for Consumer Products Company
5.0 Jul 10, 2023Yes, very responsive and willing to accommodate our deadlines. What was your primary form of communication with Innovature BPO? Email or Messaging App. They have great communication skills and customer service.
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Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Innovature communication and updates are measured consistently. The Innovature team delivered as promised very effectively and with cost savings. Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Mandarin
- Japanese
- Spanish
- Korean
- French
- Vietnamese
This provider is available in 5 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +110% Business ConsultingFocus Areas
100% Answering servicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
0 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Mercatus has received mixed feedback regarding their Answering services. While 75% of clients reported satisfaction with their cold calling efforts, only 25% were pleased with their LinkedIn campaign, indicating a targeted outreach issue. Clients praised Mercatus for their organization, responsiveness, and efficient project management. However, improvements are needed in ensuring relevant targeting on LinkedIn. Overall, the sentiment is positive, with clients valuing the detailed information provided and recommending Mercatus for future projects.
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Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +510% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
65% Answering services25% Virtual receptionist10% Inbound appointment schedulingSee all 53 projectsTask Virtual is a company specializing in back-office and billing services, particularly within the medical sector. Reviews highlight their efficiency, with clients saving approximately 20 hours weekly and an average of $200 monthly. Around 80% of feedback praises their quality and speed, though 20% suggest improvement in providing updates.
Reviews mention Professional
The overall sentiment regarding professionalism is highly positive. Clients commend the team's thoroughness and knowledge, with one CEO noting their professional and empathetic approach throughout the project. The reviewer highlighted effective communication and a commitment to completing tasks, stating, 'They were great' and praised their ability to ask insightful questions for improved efficiency. No areas for improvement were identified, indicating a strong professional rapport.-
Copywriting and Marketing for Online Courses
5.0 May 17, 2019Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past. Additionally, they were professional and empathetic throughout, which I greatly appreciated. They persevered until the work was completed.
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Industry Experience
Task Virtual has demonstrated notable expertise across several industries, including Education, Information Technology, Advertising & Marketing, Arts, Entertainment & Music, Beauty & Cosmetics, Healthcare, and Financial Services. Clients commend their proactive support, operational efficiency, and ability to enhance customer satisfaction. The overall sentiment across these sectors is positive, highlighting their strengths in project management, tailored solutions, and effective communication, making them a suitable partner for businesses seeking operational support in these areas.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Task Virtual for their exceptional value for money and competitive pricing. For instance, one CEO noted they chose Task Virtual due to their 'good value for cost,' while another highlighted that their pricing fit their budget. Overall, feedback indicates a strong sentiment of satisfaction regarding cost-effectiveness, with many clients reporting significant savings and improved operational efficiency, making them a recommended partner for various business needs.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.
Reviews mention Open to feedback
The feedback regarding ContactPoint 360 highlights their openness to client input and adaptability. One client noted their project management team was 'always open to feedback and quick to implement changes,' reflecting a positive sentiment towards their responsiveness. Additionally, the leadership's supportive nature contributed to a smooth collaboration, though a suggestion for more frequent performance reviews was made, indicating a minor area for improvement. Overall, clients appreciate their commitment to customer success and effective communication.-
Call Center Services for Marketing Agency
5.0 Nov 12, 2025Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of ContactPoint 360 highlight their professionalism, responsiveness, and effective project management. Clients commend the company's ability to significantly improve customer satisfaction and reduce response times while efficiently managing both inbound and outbound support. Specific feedback notes their strong organizational skills and commitment to quality assurance. While some clients suggested minor improvements in reporting formats, overall sentiment remains highly positive, with many praising their scalable solutions and supportive leadership.Was this helpful?
1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
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Advertising & marketingWas this helpful?
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingSee all 16 projectsFusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.
2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read moreWas this helpful?
Industry Experience
Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.Was this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
25% Call Center Services50% Accounting25% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 5 projectsOutsourcing Business Solutions specializes in accounting services, focusing on backend bookkeeping and reconciliation. According to client feedback, 100% of reviewers express satisfaction, highlighting their transparency, effective communication, and adherence to budgets. Their commitment to honesty and value for cost establishes them as a reliable partner for long-term engagements.
Reviews mention Transparent
Clients express a strong sentiment of transparency regarding Outsourcing Business Solutions. One reviewer noted their 'legitimate and transparent' approach, ensuring expectations were met and deadlines adhered to. Another mentioned their effectiveness in communication, stating they are 'very transparent regarding deadlines' and appreciate the company's honesty and follow-through on promises. Overall, clients feel confident and informed throughout their engagements, highlighting a commitment to clear communication and accountability.-
Back-Office Support for Accounts Payable Services Company
5.0 May 17, 2023They’ve been legitimate and transparent with us and made sure they’re meeting our expectations. As far as project management goes, we’ve been quite satisfied so far. Outsourcing Business Solutions has given us three points of escalation.
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Accounting Services for Law Firm
5.0 May 12, 2023We devised a budget when we started, and they always stay within that. They are very transparent regarding deadlines and let us know when they won’t be able to meet something. We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Accounting Services for Law Firm
5.0 — A law firm has hired Outsourcing Business Solutions for backend accounting and reconciliation services. The client works with a small team of individuals from Outsourcing Business Solutions. Read moreWas this helpful?
Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
100% Answering servicesSee all 5 projectsOctopus Tech Solutions specializes in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. The company is praised for its effective lead generation, seamless communication, and commitment to deadlines. Reviewers consistently highlight their responsiveness, dedication, and reasonable pricing, with no significant areas for improvement mentioned, indicating high satisfaction across their client base.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Octopus Tech Solutions' openness to feedback. One client noted that the team takes comments seriously and incorporates them promptly, which has facilitated seamless communication. Additionally, they highlighted the company’s willingness to expand their services post-pilot project and their dedication to meeting client needs. However, there is a suggestion for improvement in script options and initial speed, indicating areas for potential enhancement.-
Telemarketing and Lead Generation for B2B Marketplace
5.0 Apr 10, 2019Communication between our teams has been seamless. They provide daily reports and are always ready to receive our comments and incorporate them immediately. They take our feedback very seriously.
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4 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Real Estate Company
5.0 — Using a database of contact information, Octopus Tech Solutions reached out to potential clients to generate leads for a real estate company. The team made roughly 500 calls a day for three Read moreWas this helpful?
Industry Experience
Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain AgricultureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Law Firm
5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read moreWas this helpful?
Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 12 projectsIntelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.
Reviews mention Personable
Clients express a strong sentiment of personalization in their interactions with Intelemark, highlighting the company's genuine customer focus and adaptability. One client noted the 'real personal touch' and appreciated that the team felt like friends rather than just business partners. This approach fostered effective communication and flexibility, which were crucial to the project's success. Overall, feedback indicates a highly personable service experience.-
Market Research for Educational Tour Company
5.0 Apr 29, 2020Their entire staff was customer focused in that they genuinely wanted to do well and wanted our success. They worked with us from a workflow standpoint to make it easier on us and not try to make us fit their system. If I may add, there was a real personal touch. My concern on past experience with others in their space was that there would not be good communication or they would not be flexible to our needs. We now consider ourselves to be friends with their team.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Radiology Solutions Company
5.0 — A radiology solutions company hired Intelemark for lead generation. Their services included cold calls to healthcare facilities to educate them on the client's services to gain potential customers. Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
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UndisclosedUndisclosed50 - 249Sandton, South Africa
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingSee all 7 projectsVA Connect is a company specializing in Contact Center Services, with a focus on Customer Support and Outbound Call Center solutions. Feedback highlights their role in business growth and satisfaction, with 100% positive reviews emphasizing effective virtual communication and valuable support from team members like Karen.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Assistant Services for Risk Management Company
5.0 — VA Connect provides virtual assistant services for a risk management company. The team's work includes meeting and calendar management, document support, office coordination, and hosting services. Read moreWas this helpful?
Industry Experience
VA Connect has demonstrated expertise across various industries including Supply Chain, Food & Beverage, Advertising & Marketing, Information Technology, and Legal. Clients noted their strengths in digital marketing, project management, and staff recruitment, with positive impacts on growth and operational efficiency. Overall sentiment reflects satisfaction with VA Connect's responsiveness, professionalism, and alignment with client values, making them a suitable partner for businesses seeking support in these sectors.
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Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchVA Connect is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +815% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 6 projectsMattsenKumar LLC is a professional contact center service provider offering comprehensive customer support services, including inbound and outbound call handling, telemarketing, and customer care services. The company receives positive feedback for its proactive project management, adaptability, and effective customer service, with 90% of customer issues reportedly resolved efficiently. Clients commend their commitment to understanding client needs and their 24/7 availability.
Reviews mention Efficient
Clients express high satisfaction with MattsenKumar LLC's efficiency in managing customer interactions. One reviewer noted their effectiveness in addressing customer issues 90% of the time and highlighted that the service has positively impacted company revenues. Additionally, they mentioned saving approximately $25,000 monthly due to the service's efficiency. Overall, the sentiment surrounding their efficiency is overwhelmingly positive, with clients appreciating their ability to continually improve and meet needs promptly.-
Customer Phone Support for Products Firm
4.0 Nov 2, 2017Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
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0 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Institution
4.5 — MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
15% Call Center Services75% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
100% Answering servicesSee all 32 projectsAidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.
Reviews mention Reliable
The reviews consistently highlight Aidey's reliability in service delivery. Clients noted their adherence to standard operating procedures and timely communication, with one stating they received weekly reports on performance metrics. A client remarked on Aidey's quick responsiveness to changes and their commitment to understanding client needs, while another emphasized their availability, even during holidays, showcasing a strong dedication to client satisfaction. Overall, the sentiment regarding Aidey's reliability is overwhelmingly positive.-
Customer Support for Data Engineering Firm
5.0 Mar 28, 2022Their team has a good command over English and are reliable. They took almost no time in understanding our platform. Their agility and adaptability make them stand out from the crowd.
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Customer Service for Digital Agency
5.0 Jan 5, 2022Their team is very supportive and cooperative. There were times when we needed their help on holidays — they were always there for us. It is their reliability and commitment towards clients that makes them stand out.
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Call Center Services for Integration Solutions Co
5.0 Jun 16, 2025The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process.
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Customer Support Services for Technology Company
5.0 Jun 17, 2025Very reliable. They followed our SOPs exactly and sent weekly reports on ticket volume and resolution trends.
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14 of 14 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +415% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentFocus Areas
100% Answering servicesSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Great project management
Clients have consistently praised Invensis Inc for their exceptional project management skills, noting their prompt responses and adherence to deadlines. One client highlighted that their efficiency improved by 37%, significantly saving time and costs. The emphasis on strong communication and customer service further reinforces the positive sentiment regarding their project management capabilities.-
Order Processing & Answering Services for Marketing Firm
4.5 Nov 2, 2017The service provider's strengths lie in their customer service, efficiency, time management, and price. They have improved our efficiency by 37%, which has saved us thousands. They have turned our company around and helped make it the best it can be!
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Answering Services for Marketing Firm
4.5 — Read moreWas this helpful?
Industry Experience
Invensis Inc. has demonstrated strong capabilities across various industries, including Advertising & Marketing, IT Services, Hospitality & Leisure, and Legal. Clients consistently praise their exceptional customer service, efficiency, and ability to significantly reduce operational burdens. Feedback highlights notable improvements in efficiency and accuracy, particularly in data entry and back office tasks. Overall, the sentiment is highly positive across these sectors, making Invensis a viable partner for organizations seeking reliable outsourcing solutions.
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Advertising & marketing IT Services Hospitality & leisure LegalWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
Reviews mention Efficient
Clients have praised Go4Customer for their efficient project management and timely delivery of services. One executive noted their ability to consistently meet project milestones and respond promptly to needs, highlighting the smooth communication and proactive approach of the team. The emphasis on customer satisfaction and a data-driven methodology further underscores their commitment to efficiency. Overall, the sentiment reflects a strong appreciation for the company's effective operational capabilities.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
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Customer Service & Back-Office for Residential Support Co
5.0 Feb 14, 2025Operational Efficiency: By leveraging Go4Customer's expert guidance, our staff became more efficient in executing daily programming, leading to improved outcomes for our clients. Project management was handled efficiently. Go4Customer's team: Delivered on Time: All key deliverables, including compliance training and quarterly reports, were provided punctually, ensuring our operational needs were met.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
7 of 17 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Calling for Energy Company
5.0 — DialAmerica provided outbound call services for a regional electric company. Their team reached out to 20,000 customers to allow them to opt-out of a program. Read moreWas this helpful?
Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1) -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Trustworthy
Clients express strong trust in TRU29 Solutions Inc., highlighting their honesty and commitment to confidentiality, particularly regarding sensitive information. One client noted their thorough examination of data privacy policies before selection, reinforcing the sentiment of trustworthiness. Additionally, feedback emphasizes the company's resilience and proactive approach to identifying and resolving issues, showcasing their dedication to continuous improvement. Overall, the sentiment regarding trust is overwhelmingly positive.-
Social Media Marketing for Marketing & Advertising Agency
5.0 Jan 15, 2021What did you find most impressive about this company? Their resilience and trustworthiness. They are not perfect but they always endeavor to improve and fix any issues we encounter.
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Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Customer Support for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Reviews mention Easy to work with
Clients consistently express that RemoteReps is easy to work with, highlighting their responsive communication and effective training processes. One client noted, "It’s so easy to communicate with them and train them," emphasizing the smooth collaboration despite the virtual setup. Additionally, they reported satisfaction with the personnel's skills and the overall helpfulness of the team, reinforcing the sentiment that RemoteReps fosters a cooperative and accommodating working relationship.-
Cold Calling for Mental Health Group's Sales Team
5.0 Jul 25, 2019CC Capital Group is extremely helpful so everything is smooth and easy. Our main point of contact is great if I ever have any problems. He is responsive and quick to help. They’re also easy to work with, which is important. A virtual team can be challenging when they’re not in the office with me. It’s so easy to communicate with them and train them.
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1 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps emphasizes a strong value for money, particularly in their cost-effective solutions. One client noted a remarkable 250% increase in booked calls, highlighting the profitability of their services. Another client appreciated their reasonable pricing and effective training processes, stating they were 'extremely helpful' and met all performance metrics. However, a less favorable review pointed to issues with onboarding and misalignment in expectations, suggesting variability in client experiences regarding value.Was this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Call Center Services40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsAbacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.
Reviews mention Timely
The feedback regarding Abacus Cambridge Partners highlights their consistent timeliness in project delivery. Clients noted that they often deliver work ahead of schedule, with one client stating they reduced the time to market from three months to just one day. Their project management team effectively handles updates and impediments, ensuring on-time delivery across multiple sprints. Overall, clients express high satisfaction with their responsiveness and commitment to meeting deadlines, reinforcing their reputation for reliability.-
API Development for Telecommunications Company
5.0 Dec 6, 2021They’re always on time, and sometimes, even ahead of time with delivering the work expected of them. Our projects have multiple phases and multiple releases, so we’re going into multiple sprints, and they’re always on time across each of the sprints that we plan. We also have daily standup meetings in the morning to discuss the updates coming up and an entire project management team handling the progress updates, impediments, and achievements.
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API Migration for Telecommunications Firm
5.0 Apr 1, 2021They delivered on time with the right quality at no additional costs. We scoped everything correctly. Their project manager kept their commitments. Their integrity is without question. They warn us upfront if something is possible or not, and they deliver in the timeframe they promise or earlier.
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0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read moreWas this helpful?
Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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