Top Help Desk Services

Ratings Updated: December 25, 2025

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ITsGuru - Managed IT Services

5.0 3 reviews

$5,000+

Undisclosed

50 - 249

Houston, TX

Services provided

25% IT Managed Services

30% Cybersecurity

25% Mobile App Development +1

20% Custom Software Development

Focus Areas

20% Help desk

25% Security

15% Network +4

10% Disaster Recovery

10% Governance & Compliance Assessments

10% Managed Hosting Services

10% Managed Software Application & Solutions

ITsGuru - Managed IT Services is a provider of Managed IT Services, including IT Support Services and Outsourced IT Management. The company is praised for its efficient problem resolution and rapid response times, with 100% of reviewers noting their impressive speed and effectiveness. They are known for seamless upgrades and implementations without disrupting business operations.

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1 of 1 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services for Electronic Supply Company
5.0 — ITGuru - Managed IT Services provides IT services for an electronic supply company. The team handles network infrastructure, PC maintenance, server management, and desktop backup. Read more
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Industry Experience

ITsGuru has demonstrated strong expertise in the automotive industry, particularly in managing network infrastructure, desktop maintenance, and cybersecurity compliance. Clients appreciate their quick response times and effective problem resolution, particularly during critical upgrades and transitions. Overall sentiment in this sector is highly positive, indicating ITsGuru’s capability to enhance business productivity and provide seamless IT support, making them a suitable partner for automotive businesses in need of managed IT services.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with ITsGuru's cost-effectiveness and value for money, particularly highlighting their prompt response times and efficient service delivery. One client noted that ITsGuru successfully managed significant upgrades without disrupting business operations, reinforcing the perception of their services as worthwhile investments. Overall, the feedback indicates a strong sentiment towards the company's competitive pricing relative to the quality of service provided.
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CyberStreams

4.9 7 reviews

Undisclosed

Undisclosed

10 - 49

Seattle, WA

Services provided

30% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting +1

10% Other IT Consulting and SI

Focus Areas

35% Help desk

35% Network

30% Security

CyberStreams is a Managed IT Services provider specializing in outsourced IT support and management. Across their reviews, clients consistently express satisfaction with their promptness, efficiency, and comprehensive IT solutions, with 100% of reviewers highlighting their responsiveness and expertise. CyberStreams is praised for improving operational efficiency and maintaining strong client relationships, making them a reliable partner in IT management.

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Reviews mention Efficient
Client feedback on CyberStreams highlights their efficiency in resolving issues and managing IT needs. One client praised their promptness, stating they resolved a domain issue within hours, allowing the website and email services to function again. Another emphasized the seamless handling of IT operations, noting that communication and project tracking were managed 'incredibly efficiently.' Overall, the sentiment reflects a strong appreciation for CyberStreams' effective and timely support.

Connectivity Issues Troubleshooting for Sewn Goods Company

5.0 Mar 19, 2024

The promptness and efficiency in resolving our issue were impressive. They came out with 1 technician to resolve our issues, and 1 salesperson to speak with the structure of our company and to find more ways we could work together.
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Managed IT Services for Financial Services Company

5.0 Oct 3, 2022

Everything is handled incredibly efficiently, and the communication is also very well done. We know where we are at with all steps of the project and all our outstanding tickets at all times.
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1 of 1 Help desk reviews is 5 stars

Less than $10,000 avg. project cost

Help desk Experience

CyberStreams has received predominantly positive feedback for their Help desk services, with 100% of reviewers expressing satisfaction with their expertise, responsiveness, and project management. Clients appreciate the timely delivery of solutions and the clear communication throughout engagements. Notably, a client from Pet Partners highlighted the company's thorough explanations and dedication, indicating a strong alignment with project goals. Overall, CyberStreams demonstrates significant strengths in managed IT services, particularly in maintaining effective support for distributed teams.
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Industry Experience

CyberStreams has demonstrated expertise across several industries, including Design, Healthcare, Financial Services, Construction, and Nonprofit sectors. Clients praised their promptness and efficiency, particularly in resolving IT issues and managing services. In Healthcare, their knowledge and responsiveness were highlighted, while in Financial Services, they provided reliable managed IT solutions. The Construction industry noted the positive impact on growth and productivity. Overall, feedback indicates a strong sentiment regarding CyberStreams' ability to deliver effective IT support tailored to diverse industry needs.
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Design Healthcare Financial services Construction Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight CyberStreams' competitive pricing and strong value for money. For instance, a Director at Pet Partners noted that their pricing fit the budget and offered good value for the cost. Similarly, a CFO mentioned that outsourcing their IT needs to CyberStreams was cost-effective and instrumental in their growth. Overall, the sentiment reflects satisfaction with CyberStreams' pricing structure and the quality of services provided, reinforcing their reputation as a reliable managed IT service provider.
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R2 Unified Technologies

5.0 1 review

$25,000+

$150 - $199 / hr

10 - 49

Boca Raton, FL

Services provided

50% IT Managed Services

30% IT Strategy Consulting

10% Cloud Consulting & SI +1

10% Cybersecurity

Focus Areas

20% Help desk

20% Disaster Recovery

20% Hardware +3

20% Network

10% Security

10% Telecom

R2 Unified Technologies is a provider of Managed IT Services and Outsourced IT Management, specializing in building and managing data center infrastructures. Reviews highlight their proactive approach, transparent communication, and exceptional project management. With a perfect satisfaction rate, clients praise their commitment to going above and beyond contractual obligations.

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1 of 1 IT Managed Services reviews are 5 stars

$10,000,000 + avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Data Transfer and Management for Computer Software Company
5.0 — R2 Unified Technologies handled a data center migration, setting everything up and providing hardware and implementation. They’re currently in charge of managing the new and much larger data Read more
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Industry Experience

R2 Unified Technologies has demonstrated expertise predominantly in the Information Technology sector, particularly in data center migration and management for software companies. Clients commend their proactive communication, project management, and commitment to exceeding expectations without hidden costs. The overall sentiment is highly positive, indicating that R2 Unified Technologies is a strong fit for organizations seeking reliable IT infrastructure solutions, especially those within the software and travel industries.
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Information technology

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have praised R2 Unified Technologies for providing excellent value for money, particularly highlighting their transparency in pricing and avoidance of hidden fees. One client noted a significant investment of over $10 million, expressing satisfaction with their proactive approach and clear communication. They appreciated that R2 does not 'nickel and dime' clients, instead offering comprehensive solutions that include hardware and implementation within their quotes, reinforcing a strong sentiment of trust and value.
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SuperAdmins

5.0 4 reviews

$1,000+

$50 - $99 / hr

50 - 249

Beograd, Serbia

Services provided

50% IT Managed Services

50% Cloud Consulting & SI

Focus Areas

20% Help desk

50% Managed Hosting Services

10% Disaster Recovery +2

10% Other IT managed services

10% Security

SuperAdmins is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management, offering expertise in server infrastructure management and security. With a focus on client needs and efficient communication, 100% of reviewers praise their reliability and knowledge, highlighting their ability to deliver on promises and execute tasks promptly.

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Reviews mention Reliable
Clients consistently describe SuperAdmins as a reliable partner, highlighting their prompt execution and expertise. One client noted their ability to install a necessary firewall within a day, demonstrating their efficiency. Another emphasized their clear communication and commitment to client needs, stating, 'They deliver what they say they will.' Overall, feedback indicates a strong sentiment of reliability, with clients recommending SuperAdmins for their dependable service and knowledge.

Managed IT Services for Workplace Experience Platform

5.0 Apr 13, 2021

I worked with two other companies prior to SuperAdmins, I’ve stuck with them because they’re focused on my needs. They deliver what they say they will. Definitely work with them, as they’re reliable and knowledgeable. They deliver on their promises.
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1 of 1 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Workplace Experience Platform
5.0 — SuperAdmins provides ongoing managed IT services, including AWS server support, and security testing and enhancements. In terms of specific tasks, they installed a firewall to earn a new security Read more
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Industry Experience

SuperAdmins has demonstrated expertise across multiple industries, including Software, Information Technology, Gaming, and Advertising & Marketing. Clients commend their seamless integration into existing operations, efficient project management, and strong technical knowledge. In Software, they excel in 24/7 operations support, while in IT, they effectively manage AWS infrastructure. In Gaming, their contributions to backend stability and scalability have been crucial, and in Advertising, they provide solid infrastructure for e-commerce platforms. Overall, the sentiment is overwhelmingly positive, highlighting reliability and responsiveness as key strengths.
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Software Information technology Gaming Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
SuperAdmins is perceived as offering strong value for money, with clients noting their reliability and efficiency. One COO mentioned spending approximately €1,800 per month, highlighting their focus on client needs and consistent delivery. Another client, a CEO, appreciated the cost-effectiveness of their hosting solutions, stating they delivered more than expected while keeping expenses in check. Overall, clients express satisfaction with the balance of quality services provided relative to their investment.
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SmartProIT

5.0 6 reviews

$5,000+

$150 - $199 / hr

2 - 9

Coral Gables, FL

Services provided

70% IT Managed Services

15% Cybersecurity

10% Unified Communications Consulting & SI +1

5% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Security +4

15% Disaster Recovery

15% Telecom

5% Hardware

5% Network

SmartProIT is a Managed IT Services provider offering comprehensive IT management and support solutions, including outsourced IT services and IT support services. With a 100% positive feedback rate across reviews, clients commend their responsiveness, professionalism, and ability to meet project deadlines and budget. Notably, 80% of reviewers highlight their effective communication and quick problem resolution, underscoring their commitment to client satisfaction.

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Reviews mention Reliable
Clients consistently describe SmartProIT as a reliable partner, emphasizing their prompt responses and professional service. One client noted the team's quick contact during issues, stating they are 'always quick to contact me when I have an issue or question.' Additionally, the ability to minimize downtime was highlighted, reinforcing their dependable nature. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients expressing satisfaction and trust in SmartProIT's capabilities.

Managed IT Services for Restaurant

5.0 Jul 14, 2023

The team is professional, reliable, and always quick to contact me when I have an issue or question.
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5 of 5 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services & Security Analysis for Medical Practice
5.0 — SmartProIT has migrated a hematology and oncology practice's phone systems from analog to VOIP. The team also manages the client's IT infrastructure and helps them do security analysis for HIPAA Read more
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Industry Experience

SmartProIT has demonstrated expertise across various industries, including Construction, Advertising & Marketing, Financial Services, and Restaurants. Clients commend their responsiveness, effective IT solutions, and continuous support. In Construction, they excel in server management and remote work adaptation. In Advertising & Marketing, they enhance network security and efficiency. In Financial Services, they are recognized for prompt issue resolution and IT infrastructure management. In Restaurants, they ensure PCI compliance and maintain POS systems. Overall, SmartProIT is well-suited for businesses needing reliable IT services across these sectors.
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Construction Advertising & marketing Financial services Restaurants

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with SmartProIT's pricing and value for money. One CFO noted they spend approximately $8,000 annually, emphasizing excellent service quality and responsiveness. Another client, a marketing company owner, invested around $25,000 per year, appreciating timely responses and budget adherence. The overall sentiment reflects a strong belief that SmartProIT provides reliable services at reasonable prices, with clients highlighting their ability to deliver solutions that fit within budget constraints while maintaining high-quality service.
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PQube Business Solutions

4.9 24 reviews

$25,000+

$50 - $99 / hr

50 - 249

Bengaluru, India

Services provided

10% IT Managed Services

30% Business Consulting

20% E-Commerce Development +3

20% Mobile App Development

10% Search Engine Optimization

10% Web Design

Focus Areas

20% Help desk

30% Managed Hosting Services

30% Security +2

10% Disaster Recovery

10% Other IT managed services

PQube Business Solutions is a dynamic company specializing in managed IT services, offering solutions such as outsourced IT support and managed IT management. Across the reviews, 100% of clients commend their responsiveness, attention to detail, and high-quality service delivery, with many highlighting their impressive project management and technical expertise. Their ability to rectify technical issues efficiently and meet client expectations consistently stands out.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for PQube Business Solutions reflect a highly positive sentiment, highlighting their polished project management and outstanding responsiveness. Clients commend their technical competency and attention to detail, noting timely delivery of key performance indicators. One client specifically appreciated the company's culture fit and alignment with values, stating they were 'very easy to work with.' Overall, feedback indicates strong satisfaction, with no significant areas for improvement identified.
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2 of 3 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Web Optimization & Integration Services for Manufacturing Co
5.0 — A manufacturing company has hired PQube Business Solutions to provide web optimization and integration services. The team is also responsible for improving site security and creating custom Read more
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Industry Experience

PQube Business Solutions has received positive feedback across multiple industries, including Consulting, Manufacturing, Pharmaceuticals, Education, and Software. Clients praised their technical proficiency, timely delivery, and strong project management. Notably, their expertise in digital marketing and eCommerce development was highlighted in the manufacturing and arts sectors. Overall sentiment is highly favorable, indicating that PQube is well-suited for organizations seeking robust IT solutions, especially in cloud services, website development, and digital strategy.
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Consulting Manufacturing Pharmaceuticals Arts, entertainment & music Software Other Industry Education IT Services Retail Business services

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United States (6) India (5) United Arab Emirates (3) Chile (1) Ireland (1) England (1)

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Longi Engineering

4.9 9 reviews

$5,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

45% IT Managed Services

35% ECM Consulting and SI

10% Custom Software Development +1

10% Web Design

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Disaster Recovery +2

20% Network

20% Security

Longi Engineering provides comprehensive Managed IT Services, excelling in IT Management, IT Support Services, and Outsourced IT Support. Reviewers praise their adaptability and responsiveness, with 100% positive feedback highlighting their strategic solutions and project management. Clients appreciate their dedication to understanding business needs and delivering tailored, cost-effective IT services on time.

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Reviews mention Timely
The sentiment regarding Longi Engineering's timeliness is overwhelmingly positive across client reviews. One client emphasized that Longi Engineering is 'always on time' and delivers work below budget. Another noted that all projects were completed on time, and any potential timing issues were communicated in advance. Additionally, a third client highlighted their same-day response to urgent requests, showcasing their commitment to timely communication and project management. Overall, clients express high satisfaction with Longi Engineering's punctuality and responsiveness.

Microsoft 365 Migration & IT Services for CPA Company

5.0 Oct 10, 2023

Longi Engineering is always on time and delivers work below the budget. They do exactly what they say from start to completion. The team delivers on time and is always responsive to anything we need. They take care of our problems immediately — they’re absolutely fabulous.
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IT Services for Nonprofit Labor Union

5.0 Oct 5, 2023

Everything was always delivered to us on time and if there was ever an issue with timing, I was notified way in advance. I appreciated how frequently we communicated about both normal business and special projects. There was never a time that I felt unsure of where something was, they always kept me on point and feeling confident.
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SharePoint Implementation for IT Consultancy

5.0 Dec 17, 2015

They were very much on time with all three projects. One of our drawbacks is that we are a technology consulting firm as well. I would go to them a lot with what I thought I wanted, which may not have been the correct solution. They would always propose different options, both positive and negative, to make the appropriate decision.
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3 of 3 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services for Nonprofit Labor Union
5.0 — Longi Engineering provides managed IT services for a nonprofit labor union. The team is responsible for server monitoring, security protocol review and implementation, capital projects, and Python Read more
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Industry Experience

Longi Engineering has demonstrated strong expertise across various industries including Financial Services, Nonprofit, and Hospitality & Leisure. Clients commend their ability to deliver effective cloud solutions and SharePoint implementations, resulting in significant cost savings and improved operational efficiency. The overall sentiment is highly positive, highlighting their responsiveness, project management skills, and tailored solutions. Nonprofits particularly appreciate their understanding of unique needs, while the Financial Services sector values their technical support for critical systems. Longi Engineering is well-suited for clients seeking reliable IT consulting and system migrations.
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Financial services Nonprofit Hospitality & leisure IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Longi Engineering is consistently praised for their cost-effectiveness and value for money. Clients have noted significant cost reductions, such as a 90% decrease in expenses after migrating to cloud services. Feedback highlights their transparent pricing, responsiveness, and timely delivery of services. One client emphasized that Longi Engineering provided solutions tailored to their budget without compromising quality. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction with the return on investment and the quality of service received.
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Executech

5.0 3 reviews

$1,000+

$100 - $149 / hr

250 - 999

South Jordan, UT

Services provided

65% IT Managed Services

15% Cybersecurity

10% Cloud Consulting & SI +2

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

Focus Areas

20% Help desk

30% Network

15% Managed Hosting Services +3

15% Security

10% Disaster Recovery

10% Hardware

Executech is a provider of Managed IT Services, offering comprehensive IT support and management solutions. The company is highly praised for its exemplary customer service, quick response times, and deep technical expertise, with 100% of reviewers highlighting their responsiveness and reliable support. Clients consistently commend Executech's ability to handle complex IT needs and maintain strong communication, fostering long-term partnerships.

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Reviews mention Knowledgeable
Clients consistently praise Executech for their extensive knowledge and expertise in IT solutions. One client highlighted the team's deep understanding of the construction industry, stating, 'their resources are knowledgeable about our industry and are always here when I need them.' Overall, the sentiment reflects a strong appreciation for Executech's capability to address specific client needs effectively, with no reported areas for improvement.

Managed IT Services for Concrete Sawing & Drilling Company

5.0 Oct 7, 2022

Moreover, their resources are knowledgeable about our industry and are always here when I need them.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Healthcare Provider
5.0 — Executech provides ongoing IT support for a healthcare provider. Their support helps the client focus more on other areas of the business. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Executech's cost and value for money. One client noted their long-term partnership, stating, "Executech has allowed me to focus on other areas of responsibility," highlighting the value of their managed IT support. Another mentioned, "Our investment has been around $150,000," yet emphasized the high quality of service and responsiveness, indicating that the cost is justified by the quality provided. Overall, sentiment regarding pricing and value is overwhelmingly positive.
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Sacramento, California (1) Spokane, Washington (1) Woods Cross, Utah (1)
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Ascend Technologies

4.9 20 reviews

Undisclosed

Undisclosed

250 - 999

North Little Rock, AR

Services provided

40% IT Managed Services

15% CRM Consulting and SI

15% Cloud Consulting & SI +2

15% Cybersecurity

15% IT Strategy Consulting

Focus Areas

15% Help desk

20% Network

20% Security +7

10% Managed Software Application & Solutions

10% Other IT managed services

5% Governance & Compliance Assessments

5% Hardware

5% IT Budgeting

5% Software Evaluation

5% Vendor Procurement & Selection

Ascend Technologies is a prominent Managed IT Services provider offering comprehensive IT Management, IT Support Services, and Outsourced IT Support. With a 99.1% approval rate, clients frequently commend their detail-oriented project management and responsiveness. They excel in cybersecurity, infrastructure updates, and cloud solutions, ensuring minimal downtime and enhanced productivity for diverse industries, including nonprofits and real estate. Their consistent quality and strategic planning are widely appreciated.

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13 of 17 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Marketing Agency
5.0 — Ascend Technologies (formerly Switchfast Technologies) offers managed IT services to a marketing agency. They oversee communication products, implement cybersecurity measures, and respond to Read more
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Industry Experience

Ascend Technologies has demonstrated strong expertise in the Education, Advertising & Marketing, Nonprofit, Financial Services, Legal, Manufacturing, and Business Services sectors. Feedback highlights their strengths in cybersecurity, IT infrastructure management, and proactive support. Clients appreciate their responsiveness, tailored solutions, and commitment to understanding unique organizational needs. Overall, sentiment is positive across industries, indicating Ascend's suitability for clients seeking reliable IT services, particularly in sectors prioritizing cybersecurity and technical support.
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Education Advertising & marketing Other Industry Nonprofit Financial services Design Legal Manufacturing Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (4) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Switchfast Technologies as offering competitive pricing and high value for money. Feedback indicates that their services are cost-effective, particularly for small to mid-sized businesses. One client noted, 'They were the most cost-effective' compared to other providers, while another mentioned spending around $45,000 annually, finding it justified by the quality of service received. Overall, clients appreciate the proactive support and responsiveness, which further enhances their perception of value.
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Chicago, Illinois (18) Skokie, Illinois (1) Warrenville, Illinois (1)

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Insightful Networks

5.0 4 reviews

$5,000+

$150 - $199 / hr

10 - 49

West Hollywood, CA

Services provided

40% IT Managed Services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI +4

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Disaster Recovery +7

10% Governance & Compliance Assessments

10% Hardware

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Software Evaluation

10% Telecom

Insightful Networks is a Managed IT Services provider specializing in IT support and management, VoIP systems, and cloud-based solutions. Across reviews, 100% of clients praised their efficiency, detail-oriented communication, and timely project delivery, highlighting significant improvements in productivity and system reliability. Reviewers often mention the proactive approach of their team, notably Jeff and Ryan, in addressing client needs.

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1 of 1 Help desk reviews is 5 stars

Unknown avg. project cost

Help desk Experience

Insightful Networks has received overwhelmingly positive feedback in their Help desk services, with 100% of reviewers expressing satisfaction. Clients appreciate their proactive approach and effective communication, noting timely project delivery and excellent support from team members like Ryan. They highlight the company's ability to manage IT systems efficiently, keeping clients informed and systems updated. Overall, Insightful Networks demonstrates strong expertise and a significant positive impact on client operations.
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4 of 4 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud-Based Network Set Up & IT Services for CPA Firm
5.0 — A CPA firm has hired Insightful Networks to set up their cloud-based network to be secure and provide IT support. Read more
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Industry Experience

Insightful Networks has demonstrated significant expertise in the construction and financial services industries. Clients in construction, including concrete and excavation contractors, praised their efficient IT solutions, communication, and ability to enhance productivity. In financial services, their secure cloud-based systems and responsive support were highlighted positively. Overall, they are well-regarded for their technical proficiency, project management, and impact on operational efficiency across these sectors.
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Construction Other industries Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Insightful Networks' cost-effectiveness and overall value. One client noted spending under $10,000 while achieving a 75% increase in efficiency. Another highlighted the company's 'good value for cost' and timely delivery of services. Overall, feedback indicates that the company delivers high-quality IT solutions at competitive prices, with clients recommending their services for productivity improvements without any noted areas for improvement.
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GiaSpace

5.0 3 reviews

$5,000+

$150 - $199 / hr

10 - 49

Gainesville, FL

Services provided

50% IT Managed Services

35% Cybersecurity

10% IT Strategy Consulting +1

5% Cloud Consulting & SI

Focus Areas

40% Help desk

20% Managed Hosting Services

15% Security +5

5% Disaster Recovery

5% Governance & Compliance Assessments

5% Hardware

5% Network

5% Telecom

GiaSpace is a Managed IT Services company specializing in IT management, support, and outsourced IT solutions. Their reviews reflect a strong customer satisfaction rate, with a majority of clients praising their responsiveness, competence, and ability to exceed expectations. Notably, 100% of reviewers highlighted GiaSpace's efficiency in handling complex IT challenges and their adept project management skills, often delivering on time and within budget.

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Reviews mention High-quality work
Clients consistently commend GiaSpace for delivering high-quality work that exceeds expectations. One client highlighted their excellent attention to requirements and praised Robert's proactive approach in addressing IT challenges. The company's ability to deliver projects on time and within budget further solidifies their reputation. Overall, feedback reflects strong satisfaction with their services, indicating that partnering with GiaSpace is a beneficial decision for potential clients.

Managed IT Services for Logistics & Transportation Company

5.0 Dec 7, 2022

GiaSpace’s work was excellent, and they paid attention to all of our requirements. Moreover, they went above and beyond what we needed.
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3 of 3 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Cybersecurity for Pharmaceutical Company
5.0 — GiaSpace has provided managed IT services and cybersecurity to a pharmaceutical company for many years. Their scope includes server monitoring, hardware and software installations, security Read more
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Industry Experience

GiaSpace has demonstrated expertise across various industries, including Logistics & Supply Chain, IT Services, and Pharmaceuticals. Clients in logistics praised their responsiveness and project management, while those in IT commended their organization and competence in system installations. In the pharmaceutical sector, feedback highlighted their capability in IT management and cybersecurity, showcasing a strong impact on operational efficiency. Overall, GiaSpace is viewed positively, especially in sectors requiring robust IT solutions and managed services.
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Logistics & Supply Chain IT Services Pharmaceuticals

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United States (2) Italy (1)
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NetEffect

4.9 8 reviews

$5,000+

$150 - $199 / hr

10 - 49

Las Vegas, NV

Services provided

45% IT Managed Services

25% Cybersecurity

15% Cloud Consulting & SI +1

15% IT Strategy Consulting

Focus Areas

25% Help desk

15% Network

10% Disaster Recovery +8

10% Managed Hosting Services

10% Security

5% Hardware

5% IT Budgeting

5% Managed Software Application & Solutions

5% Other IT managed services

5% Telecom

5% Vendor Procurement & Selection

NetEffect is a Managed IT Services provider excelling in outsourced IT support and management. With a focus on comprehensive IT solutions, they are praised for reducing network issues and enhancing staff morale. Approximately 83% of reviews highlight their responsiveness and dedication, while around 67% commend their seamless project transitions. Clients consistently describe NetEffect as a reliable IT partner with strong communication skills and a proactive approach to addressing IT needs.

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Reviews mention Flexible
Clients consistently praised NetEffect for their flexibility during project execution, particularly when unexpected delays arose. One client noted that despite the transition taking longer than anticipated due to contractor issues, NetEffect remained patient and adaptable, accommodating schedule changes without disruption. This responsiveness contributed to a seamless transition for the client's staff, who felt supported throughout the process. Overall, the sentiment regarding flexibility was highly positive, underscoring NetEffect's commitment to client satisfaction.

Managed IT Services for Restaurant Group

5.0 Mar 24, 2022

NetEffect performed incredibly well in terms of project management. The transition did take a bit longer than expected to finish because we had a lot of problems with the new offices’ contractor. NetEffect was very patient and flexible with us throughout, even when we needed to push back our move date.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight NetEffect's exceptional responsiveness and comprehensive IT management capabilities. One client noted that they no longer require an in-house IT employee due to NetEffect's effective remote support. The firm is praised for its professionalism, even when addressing minor queries, and clients report satisfaction with timely project delivery. Overall, sentiment is overwhelmingly positive, with no suggestions for improvement indicated.
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1 of 1 Help desk reviews is 5 stars

1 new review for Help desk in past 6 months

Unknown avg. project cost

Help desk Experience

NetEffect has received positive feedback for their Help Desk services, with clients noting a significant decrease in network outages and improved staff morale. Approximately 85% of reviewers highlight their strong local presence and expertise in IT support. However, project management consistency was mentioned as an area for improvement, with some delays noted. Overall, clients appreciate the responsive communication and dedicated support staff, asserting that NetEffect effectively meets their IT needs.
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6 of 7 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Real Estate Development Company
5.0 — NetEffect provides managed IT services to a development and asset management company. Their scope includes ongoing IT maintenance, cybersecurity compliance, consulting, IT project management, and Read more
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AccuWebHosting.com

4.9 49 reviews

$1,000+

$25 - $49 / hr

10 - 49

Old Tappan, NJ

Services provided

50% IT Managed Services

20% Web Design

20% Web Development +1

10% Search Engine Optimization

Focus Areas

40% Help desk

50% Managed Hosting Services

10% Managed Software Application & Solutions

AccuWebHosting.com is a reputable provider of Managed IT Services with a focus on web hosting solutions. The company receives positive feedback for its reliable technical support and efficient ticketing system, mentioned by approximately 70% of reviewers. Clients commend their responsiveness and attention to detail, though some suggest improvements in pricing and chat support features.

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Reviews mention Easy to work with
AccuWebHosting.com is consistently recognized for being easy to work with, as highlighted by clients' feedback on their effective support and quick response times. One client appreciated the fast turnaround for setting up a Windows VPS, noting that the project was completed within two days. Another client mentioned the user-friendly Cpanel interface, which contributed to a smooth workflow. Overall, the sentiment reflects a strong satisfaction with the collaboration and support provided by AccuWebHosting.

Cloud Consulting for Development & Marketing Business

5.0 May 3, 2020

The VPS was setup, configured and had a site running on it within 2 days. They answer support tickets extremely fast which made it easy to work with them. This responsiveness is crucial for managing a large ecommerce site effectively.
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5 of 7 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Web Hosting for Model Aeronautics Club
5.0 — AccuWeb Hosting provides hosting services for a model aeronautics club's new website. Read more
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Average Project Cost Breakdown

Less than $10,000 (29) $10,000 to $49,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
AccuWebHosting.com is frequently noted for its competitive pricing and exceptional value for money. Clients have praised the affordability of their services, particularly for shared and free hosting options. One client highlighted the 'very good service at an affordable price,' while another appreciated the 'excellent support for a free host.' Overall sentiment leans positively, with many stating that the quality of service exceeds expectations given the low cost, making it a recommended choice for budget-conscious users.
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United States (16) India (3) England (2) Canada (2) Sri Lanka (1) Dominican Republic (1) El Salvador (1) Palestine, State of (1) Antigua and Barbuda (1) Mexico (1) Nepal (1) New Zealand (1) Portugal (1) Russia (1) Australia (1) Scotland (1) Argentina (1)
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SADA, An Insight Company

4.9 5 reviews

$25,000+

Undisclosed

250 - 999

Los Angeles, CA

Services provided

10% IT Managed Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +4

20% Unified Communications Consulting & SI

10% CRM Consulting and SI

10% Custom Software Development

10% Web Design

Focus Areas

20% Help desk

30% Disaster Recovery

20% Security +4

10% Managed Software Application & Solutions

10% Network

5% Hardware

5% Other IT managed services

SADA, An Insight Company, is a versatile IT consulting firm specializing in cloud solutions and digital transformation, with a significant focus on Google's suite of products. Across multiple reviews, customers express high satisfaction with their technical expertise, flexibility, and commitment, resulting in substantial cost savings and increased operational efficiency. Approximately 80% of reviewers highlight SADA's adept project management and customer service. There are minor mentions of improvement opportunities in transition timing and backend conversions.

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Reviews mention Exceeds expectations
Client feedback indicates that SADA Systems exceeded expectations throughout their project. Notably, the client praised the outstanding project management and comprehensive planning, stating it was one of the top projects in their extensive career. The change management support provided by SADA made the transition seamless, and the adoption of Google Apps significantly improved collaboration within the company. Overall, the client expressed immense satisfaction, highlighting that the results far surpassed their initial hopes and expectations.

Healthy Restaurant Chain Google Apps Migration

5.0 May 3, 2013

It’s been phenomenal. It’s been beyond my expectations. Not just – the email, and again, while my initial hope was we needed to swap out our email system, the collaboration pieces of Google Apps with the documents, Google Docs in particular, has far exceeded my expectations, as far as how people have adopted it, and are using it. It’s in the vernacular of our speak, you know, instead of “I’ll send you something,” it’s “I’ll share it with you – a document with you” because that’s – I don’t know if you’re familiar with Google, but the paradigm of multiple people being in a document at one time has really been revolutionary, quite honestly, to the way we do business. So it’s, again, exceeded our expectations.
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express strong satisfaction with SADA's cost-effectiveness and value for money. One client noted they chose SADA for their competitive pricing and capabilities, resulting in nearly $1,000,000 in savings through the implemented solution. Another client emphasized that SADA's services helped them cut Microsoft-related costs by half over five years, highlighting the long-term financial benefits. Overall, the sentiment suggests that SADA provides significant value relative to their pricing.
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More responsive than most other service providers

SADA, An Insight Company is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Los Angeles, California (1) San Diego, California (1) Flemington, New Jersey (1)
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Predica

4.4 7 reviews

$5,000+

$100 - $149 / hr

250 - 999

Warszawa, Poland

Services provided

20% IT Managed Services

30% Cloud Consulting & SI

20% BI & Big Data Consulting & SI +3

15% Cybersecurity

10% AR/VR Development

5% IoT Development

Focus Areas

16% Help desk

20% Security

16% Disaster Recovery +3

16% Managed Hosting Services

16% Managed Software Application & Solutions

16% Network

Predica is an IT consulting firm specializing in Microsoft technologies, offering services such as identity management, cloud solutions, and CRM implementations. Reviews highlight their technical expertise and ability to deliver scalable solutions, with 85% of clients expressing satisfaction with their responsiveness and solution-oriented mindset. However, some note areas for improvement, including documentation and communication in multi-party projects. Overall, Predica is recognized for its strong technical knowledge and commitment to project timelines.

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Reviews mention Proactive
Clients consistently commend Predica for their proactive approach, noting their ability to provide timely warnings and insights. One client highlighted their readiness to address needs as they arise, stating, 'They are proactive in giving us proper warning, when needed.' Another client appreciated the thorough involvement of senior personnel in technical details, enhancing the project's efficiency. Overall, the sentiment reflects a strong satisfaction with Predica's proactive engagement and commitment to delivering quality solutions.

Identity Management Implementation & Cloud Services

4.0 May 22, 2017

Some of the solutions we implemented have helped, but the results have been down more to the choice of platform from our side. Predica simply implemented them, but they also give us heads-up when there is something to address. They are proactive in giving us proper warning, when needed.
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Industry Experience

Predica has demonstrated expertise across industries such as Business Services, Government, Healthcare, Retail, Real Estate, and Information Technology. Feedback highlights their strengths in delivering proactive solutions, technical knowledge, and project management. Clients commend their ability to enhance security in Government and Healthcare, streamline operations in Retail, and implement cloud solutions in IT. Overall sentiment is positive, indicating Predica is a strong fit for organizations seeking innovative technical solutions and support in digital transformation.
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Business services Government Healthcare Retail Real estate Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Predica as providing good value for money, particularly highlighting their reliability and expertise. One client invested approximately $150,700 and noted that Predica's solutions yielded a clear return on investment. Another client mentioned spending around $362,000, emphasizing that Predica consistently met deadlines and adapted to changing requirements. The overall sentiment indicates that while pricing may vary, the quality and efficiency of service justify the costs associated with their engagements.
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Denmark (2) Qatar (2) Netherlands (1) Norway (1) Poland (1)
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SugarShot

4.8 18 reviews

$5,000+

$150 - $199 / hr

10 - 49

Redondo Beach, CA

Services provided

40% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting

Focus Areas

20% Help desk

40% Security

15% Disaster Recovery +3

10% Managed Hosting Services

10% Network

5% Hardware

SugarShot is a comprehensive Managed IT Services provider specializing in IT support services, cybersecurity, and outsourced IT management. The company receives overwhelmingly positive feedback, with approximately 90% of reviewers noting their expertise, responsiveness, and proactive problem-solving capabilities. Several clients emphasize SugarShot's strong communication, timely deliverables, and tailored solutions, making them a reliable partner for managed IT needs.

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Reviews mention Team players
Clients consistently describe SugarShot as a team player, emphasizing their collaborative approach and dedication to understanding client needs. One client noted, 'Their team showed a disposition to attend to our needs as a partner,' highlighting the firm's commitment to building relationships. Feedback reflects that SugarShot exceeded expectations by fostering a supportive environment, with one client stating, 'They actualized those claims,' which showcases their integrity and alignment with client culture.

Managed IT Services for Nonprofit Education Organization

5.0 Apr 9, 2020

SugarShot’s willing to meet with our teams to understand their needs. We’ve heard positive feedback and didn’t hear one complaint during the onboarding process. No one’s complained about not having their tickets addressed. I consistently get pinged in Slack by teammates who express how nice it is to have this resource.
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8 of 13 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Food Wholesaler
5.0 — SugarShot provided managed IT services for a food wholesaler. They helped the client migrate to a new hosting platform and create brand new servers due to a ransomware attack. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (8) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently express satisfaction with SugarShot's pricing structure and value for money, noting that their services are competitively priced and offer significant benefits. For instance, one client mentioned spending around $50,000 annually while experiencing excellent support and improved security. Another highlighted the proactive communication and responsiveness, stating that their investment of $100,000 was justified by the high level of service received. Overall, the sentiment reflects that clients perceive SugarShot as a valuable partner providing cost-effective solutions.
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United States (17) Canada (1)
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TechVoo

5.0 4 reviews

$5,000+

$200 - $300 / hr

2 - 9

Bloomingdale, IL

Services provided

60% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI

Focus Areas

10% Help desk

20% Disaster Recovery

10% Governance & Compliance Assessments +6

10% Hardware

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Software Evaluation

TechVoo is a Managed IT Services provider specializing in comprehensive IT support, including network administration, cybersecurity, and hardware procurement, with a strong focus on customer satisfaction and reliability. The company consistently receives positive feedback, with 100% of reviewers highlighting their excellent communication, responsiveness, and value for cost, making them a trusted MSP partner for various industries.

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Reviews mention Communicative
TechVoo has received consistently positive feedback regarding their communication skills. Clients noted that TechVoo is 'very responsive to all of our needs' and provides organized updates, ensuring nothing falls through the cracks. One client emphasized the 'level of communication and process' as unparalleled compared to other IT vendors. Overall, the sentiment is favorable, highlighting TechVoo's commitment to clear communication and proactive follow-ups, which fosters strong client relationships.

IT Services for Security Company

5.0 Jun 20, 2023

Techvoo has been very responsive to all of our needs. They lay things out for us in an organized manner and don't let things fall through the cracks. If we were taking too long to get back to them, then they would follow up with us.
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Managed IT Services for Medical Center

5.0 May 25, 2023

Their support is very responsive, and my staff never has complaints about getting issues addressed. The level of communication and process is something I had never experienced in another IT vendor. They promise "no surprises" in their service and billing. We know what is going to happen and when.
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1 of 1 Help desk reviews is 5 stars

Unknown avg. project cost

Help desk Experience

TechVoo has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers highlighting their expertise in IT services, responsiveness, and effective communication. Clients particularly commend their ability to maintain a 99.999% uptime for IT infrastructure, which is critical for operations. The company's reasonable pricing and alignment with client values further enhance their appeal. Notably, no negative feedback has been reported, indicating a strong track record in delivering consistent support and solutions.
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Industry Experience

TechVoo has garnered positive feedback across various industries, including Business Services, Financial Services, Construction, and Advertising & Marketing. Clients commend their expertise in IT support, network security, and project management, noting consistent uptime and responsiveness. The overall sentiment is favorable, highlighting TechVoo's strong communication, value-driven services, and effective solutions tailored to each industry's specific needs, making them a reliable partner for clients in these sectors.
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Business services Financial services Construction Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding TechVoo's pricing consistently highlights their strong value for money. One client noted that they selected TechVoo for their 'good value for cost' and 'reasonable prices to fit our budget.' Another client emphasized that despite lower-priced competitors, the clarity in TechVoo's pricing structure justified their rates. Overall, clients express satisfaction with the services provided relative to the costs, often describing TechVoo as a reliable partner that delivers exceptional support without unexpected expenses.
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Privo IT, LLC

5.0 1 review

$1,000+

$200 - $300 / hr

10 - 49

Woburn, MA

Services provided

33% IT Managed Services

67% Cloud Consulting & SI

Focus Areas

40% Help desk

40% Managed Hosting Services

10% Managed Software Application & Solutions +1

10% Network

Privo IT, LLC is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviewers highlight their expertise in AWS cloud support and efficient IT infrastructure management. With a focus on reliability and clear communication, 100% of feedback praises their proactive solutions and knowledgeable approach, though some suggest modernizing their ticketing system.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services for Digital Marketing Company
5.0 — Privo IT, LLC supports AWS and associated technologies for a digital marketing agency. They facilitated a move to the AWS cloud and maintain a wide IT infrastructure. Read more
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Industry Experience

Privo IT, LLC has demonstrated expertise primarily within the Information Technology industry, particularly in cloud services like AWS. Clients commend their proactive support, strong communication, and reliability in maintaining IT infrastructure, which significantly enhances operational efficiency. The overall sentiment is highly positive, highlighting their knowledge in server infrastructure and commitment to client needs. This makes Privo IT a suitable partner for businesses seeking robust IT support and cloud migration solutions.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed a strong sentiment regarding Privo IT, LLC's value for money, highlighting their expertise and proactive support. One client noted an annual investment of approximately $50,000, emphasizing the significant improvements in efficiency and system reliability they experienced. The company is praised for its comprehensive service model and effective communication, which justifies the cost. Overall, clients feel that the investment leads to substantial operational benefits, reinforcing their perception of good value.
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Smartdesc

5.0 1 review

$1,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

60% Help desk

20% Hardware

20% Managed Hosting Services

Smartdesc is an IT services provider specializing in transitioning organizations to cloud-based environments and offering ongoing IT support. Reviewers consistently praise Smartdesc for their professionalism, responsiveness, and effective problem-solving capabilities, with 100% positive feedback on successful project implementation and improved remote work conditions. Their ability to provide clear project structures and meet client expectations is frequently highlighted.

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Industry Experience

Smartdesc has demonstrated strong expertise in the nonprofit sector, particularly in facilitating cloud transitions for organizations like ACEVO. Clients praised their responsiveness, professionalism, and problem-solving capabilities, resulting in significant improvements in remote work and customer service. Overall sentiment from the nonprofit industry is highly positive, making Smartdesc a suitable partner for similar projects focused on technology migration and IT support.
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Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Smartdesc for delivering strong value for money, with one reviewer highlighting their selection based on 'quality of solution and cost.' The migration project, costing approximately £12,000, resulted in a highly successful transition to remote work. Overall sentiment indicates satisfaction with Smartdesc's professionalism, responsiveness, and ability to address challenges, reinforcing the perception of a worthwhile investment in their services.
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IDE3

5.0 37 reviews

$5,000+

$50 - $99 / hr

10 - 49

Zagreb, Croatia

Services provided

30% IT Managed Services

30% Custom Software Development

10% CRM Consulting and SI +3

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Web Design

Focus Areas

15% Help desk

15% Managed Hosting Services

15% Network +6

15% Security

10% Disaster Recovery

10% Managed Software Application & Solutions

10% Other IT managed services

5% Hardware

5% Telecom

IDE3 is a prominent provider of Managed IT Services, offering comprehensive IT management and support services. Their clients consistently praise their technical proficiency, responsiveness, and ability to deliver projects on time and within budget. Approximately 90% of reviews highlight their exceptional customer service, with many noting improvements in IT infrastructure and cost efficiency. IDE3 is commended for their dedication to going above and beyond client expectations.

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Reviews mention Flexible
The overall sentiment regarding IDE3's flexibility is highly positive. Clients frequently commend their responsiveness and adaptability, such as the implementation of a split domain system to accommodate varied user needs and their willingness to make adjustments during projects. One client noted their 'excellent support' and 'availability,' while another highlighted their 'quick response to problems.' These instances reflect IDE3's commitment to meeting client requirements and ensuring project success.

IT Strategy Consulting for Hotel Chain

5.0 Oct 2, 2023

To accommodate users who opted to stay on the old server, a split domain system was implemented, allowing both platforms to coexist effectively. This demonstrates the flexibility of the project's approach.
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Digitalization Strategy & IT Support for Comms Consulting Co

5.0 May 24, 2023

The company provided excellent support during the entire implementation process. Their team of experts was available and flexible, always ready to answer our questions and resolve any concerns.
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Custom Application Development for Nonprofit

5.0 Sep 2, 2020

They are flexible, met deadlines and we never had unexpected turnovers. We communicated by phone and email.
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Comprehensive IT Managed Service for PR & Social Event Firm

5.0 Aug 17, 2020

They’re flexible and do a good job of meeting deadlines. They use software to record every email and phone call that comes into them.
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Industry Experience

IDE3's expertise spans multiple industries, including Engineering, HVAC, Software, Education, and Consulting. Clients commend their responsiveness, project management, and customized solutions, noting significant improvements in IT infrastructure, cybersecurity, and process automation. Overall sentiment across these industries is positive, highlighting IDE3's ability to adapt and deliver tailored IT solutions that enhance operational efficiency and support digital transformation initiatives, making them a strong fit for clients in need of comprehensive IT services.
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HVAC Software IT Services Engineering Education Consumer Products Hospitality & leisure Consulting Food & Beverages Human Resources Other Industry Financial services Media Utilities Restaurants Automotive Manufacturing Arts, entertainment & music Nonprofit Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (22) $50,000 to $199,999 (5) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight IDE3's exceptional value for money, with many noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a CEO mentioned IDE3 provided 'good value for cost,' while another client emphasized that their pricing 'fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance between cost and the quality of work delivered, indicating a strong return on investment.
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SupraBT

4.8 12 reviews

$5,000+

$25 - $49 / hr

10 - 49

Caracas, Venezuela

Services provided

55% IT Managed Services

30% IT Staff Augmentation

8% IT Strategy Consulting +3

5% Cybersecurity

1% Back Office Outsourcing

1% HR Consulting

Focus Areas

30% Help desk

50% Other IT managed services

15% Network +1

5% Security

SupraBT is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews indicate 100% client satisfaction, highlighting their timely delivery, superior project management, and exceptional response. Approximately 75% of reviewers commend their versatility and quality, with consistent praise for their proactive approach and adaptability. Clients also appreciate the ease of communication and high-quality technical support.

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Reviews mention Easy to work with
Clients consistently express a positive sentiment regarding SupraBT's ease of collaboration. Notably, one client praised Luis for making project management effortless and handling requests promptly, while another highlighted the company's efficient execution of installations and effective communication. The overall feedback emphasizes their responsiveness and ability to simplify complex processes, contributing to a seamless working relationship.

Installation Projects for AV Integrator Company

5.0 Nov 16, 2022

Weekly meetings and status updates were given in a timely manner. They make the process SO easy. The communication and attention to detail. These guys are legit....
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4 of 4 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Workplace Installations for Telecommunications Company
5.0 — SupraBT was hired by a telecommunications company to deploy a modern workplace. The team was responsible for installing a 98-inch smart screen, a centralized audio system, and a secure Read more
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Industry Experience

SupraBT has garnered positive feedback across diverse industries, notably Telecommunications, Information Technology, Education, Media, Consumer Products, and Nonprofit sectors. Clients commend their expertise in deploying modern workplace solutions, providing IT support, and executing audiovisual installations. Overall sentiment is highly favorable, highlighting strengths in project management, communication, and the ability to deliver on time. This makes SupraBT a strong candidate for businesses seeking technological enhancements, especially within Telecommunications and IT.
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Telecommunications Information technology Education Media Consumer Products Nonprofit

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SupraBT's competitive pricing and overall value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized their competitive costs and unique availability. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with clients appreciating timely deliveries and responsive project management. One client specifically mentioned the advantages of their flexible pricing options, reinforcing the notion of value for investment.
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TMP Direct

5.0 1 review

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Services provided

20% IT Managed Services

60% Customer Service Outsourcing

10% Logistics & Supply Chain Consulting +1

10% Sales Outsourcing

Focus Areas

100% Help desk

TMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.

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Industry Experience

TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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Tier3MD

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Atlanta, GA

Services provided

75% IT Managed Services

15% Cybersecurity

10% Other IT Consulting and SI

Focus Areas

50% Help desk

50% Security

Tier3MD is a Managed IT Services provider specializing in responsive IT Support Services and outsourced IT management for medical practices. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their quick response times and customized service. Clients commend their expert project management and dedication to building long-term relationships, resulting in improved workflow and reliable network solutions.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services & Support for Private Medical Practice
5.0 — Tier3MD provides ongoing IT support for an endocrinology medical practice. They’ve done numerous projects including installing new equipment and rewiring the network. Read more
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Industry Experience

Tier3MD has received highly positive feedback primarily from the healthcare industry, particularly from a privately owned physician practice. Clients appreciate their proactive IT support, rapid response times, and in-depth knowledge of the client's business operations. Their strengths include excellent project management, responsiveness, and the ability to foster long-term relationships. Overall sentiment indicates they are a strong fit for healthcare providers seeking reliable IT solutions that enhance workflow and system reliability.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Tier3MD for delivering exceptional value for money through their responsive IT support and thorough assessments. One client noted significant improvements in workflow and trust in their network, attributing their practice's growth to Tier3MD's support. The company's project management is described as expertly choreographed, providing timely responses and proactive system monitoring. Overall, the sentiment reflects a strong belief in the cost-effectiveness and reliability of their services.
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Cloud Forces

4.9 7 reviews

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

40% IT Managed Services

40% Cloud Consulting & SI

20% Cybersecurity

Focus Areas

30% Help desk

30% Managed Hosting Services

20% Security +2

10% Disaster Recovery

10% Network

Cloud Forces is an IT Managed Services provider specializing in outsourced IT support and digital infrastructure solutions. With a focus on data security and IT management, they maintain a 100% positive feedback rate, praised for their project management, responsiveness, and cost-efficient services. Clients highlight their ability to stay technologically advanced and deliver effective, tailored solutions.

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Reviews mention Flexible
Clients have consistently praised Cloud Forces for their flexibility and responsiveness, highlighting their ability to adapt to specific needs. One client noted that Cloud Forces' management is 'highly flexible and responsive to our needs,' while another emphasized their 'effective solutions' and '24/7 customer support.' Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating the company's adaptability and commitment to meeting project demands.

Cloud Consulting & Cybersecurity for Accounting Company

5.0 Mar 7, 2023

Cloudforces project management skills have been great. They always respond to inquiries quickly and adhere to provided deadlines. Cloudforces management is highly flexible and responsive to our needs. Great vendor to work with!
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2 of 2 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & Cybersecurity for Accounting Company
5.0 — An accounting company has hired Cloud Forces to develop a digital security plan and implement a digital data security infrastructure. They also provide troubleshooting and employee onboarding Read more
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Industry Experience

Cloud Forces has demonstrated expertise in the Construction and Business Services industries, with positive feedback highlighting their effective digital marketing strategies and robust IT infrastructure solutions. Clients appreciate their competitive pricing, responsiveness, and ability to implement and troubleshoot digital data security systems. Overall sentiment is highly favorable, particularly in delivering timely project management and maintaining strong communication, making Cloud Forces a suitable partner for clients seeking innovative digital solutions in these sectors.
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Construction Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Cloud Forces is frequently praised for its cost-effectiveness and value for money. Clients have highlighted their competitive pricing and alignment with budgetary constraints, with one stating they selected Cloud Forces for its 'great culture fit' and 'good value for cost.' Another client noted their services as 'cost-efficient' and appreciated the flexibility and responsiveness of support. Overall, the sentiment reflects strong satisfaction with the value received relative to the costs incurred.
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NexusTek

4.2 6 reviews

$5,000+

$100 - $149 / hr

250 - 999

Greenwood Village, CO

Services provided

30% IT Managed Services

30% Cloud Consulting & SI

20% Cybersecurity +2

10% AI Consulting

10% IT Strategy Consulting

Focus Areas

15% Help desk

20% Security

15% Managed Hosting Services +5

15% Network

10% Disaster Recovery

10% Managed Software Application & Solutions

10% Other IT managed services

5% Hardware

NexusTek is a Managed IT Services provider specializing in outsourced IT support and management. Reviews indicate a mixed performance, with 60% appreciating their comprehensive IT management and proactive approach, while 40% cite issues with communication and billing. Overall, NexusTek is valued for its tailored IT solutions but could improve responsiveness and communication.

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Reviews mention Timely
Overall, client sentiment regarding timeliness for NexusTek is highly positive. One client noted that the team consistently delivers on project timelines and provides immediate responses to inquiries, maintaining regular updates until issues are resolved. Another client emphasized that all items are generally delivered on time, complemented by effective follow-up communication. This feedback reflects a strong commitment to timely service and responsiveness, reinforcing NexusTek's reliability as a partner.

IT Managed Services & Cybersecurity for Construction Company

5.0 Nov 26, 2024

All items are generally delivered on time with good follow up. We appreciate their good communication and follow-up.
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Managed IT & Cloud Mgmt Services for Mortgage Lending Co

5.0 Nov 27, 2024

The team delivered (and continues to deliver) on all project timelines. When I contact them they immediately respond and stay on the issue with regular updates until it is resolved.
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Industry Experience

NexusTek has demonstrated expertise across multiple industries including retail, healthcare, real estate, financial services, and construction. In retail, feedback highlighted challenges with billing accuracy and communication. The healthcare sector praised NexusTek for their proactive IT support and understanding of compliance needs. In real estate and financial services, they were recognized for their flexibility and strong partnership approach. Construction clients appreciated their effective project management and communication. Overall, NexusTek is well-suited for clients in regulated industries seeking tailored IT solutions.
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Retail Healthcare Real estate Financial services Construction

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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive NexusTek as offering good value for money, with feedback highlighting that their pricing fits within budgets while providing comprehensive IT services. For instance, one client noted they were not the cheapest option but chose them for their expertise. However, some clients expressed concerns about high project management costs and suggested a need for a nonprofit pricing structure. Overall, while value is recognized, there are calls for improved pricing flexibility and clearer communication regarding costs.
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More responsive than most other service providers

NexusTek is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

10% IT Managed Services

50% Customer Service Outsourcing

15% Call Center Services +3

10% Back Office Outsourcing

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

100% Help desk

Evateck is a company specializing in Outsourced IT Support and IT Management services. Their efficiency is highlighted by a reduction in client request response times from days to minutes, and they are praised for their professionalism and strong company culture. However, some clients desire greater access to their tools. Overall, Evateck receives positive feedback for their quick and effective support solutions.

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Reviews mention Professional
Evateck has consistently demonstrated professionalism in their service delivery, as noted by clients who highlighted timely responses and effective project management. For instance, one client appreciated the quick resolution of support requests, reducing response time from 2 days to just 5 minutes. Another client commended the professionalism of the assigned team, noting their proactive problem-solving and responsiveness to needs. Overall, the sentiment reflects a high degree of satisfaction with Evateck's professional conduct.

Customer Service Outsourcing for Social Media Management Co

5.0 Apr 25, 2024

All deliverables were handled professionally. A manager was assigned to us who helped set us up with the team and all necessary software. Every request we made was accommodated quickly.
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Call Center Services for Web Development Agency

5.0 Apr 22, 2024

The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy. Stan, the founder, provided weekly progress reports and met with us at least twice a month.
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Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines.
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1 of 1 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
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Industry Experience

Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services Manufacturing

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

20% IT Managed Services

35% Call Center Services

25% Customer Service Outsourcing +2

10% Back Office Outsourcing

10% Business Consulting

Focus Areas

100% Help desk

Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

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Reviews mention Reasonable pricing
Clients have consistently praised Line One Contact Centres Inc for their reasonable pricing, highlighting that they deliver great service for a cost-effective rate. One client noted, 'They deliver great service and do everything for a reasonable price,' indicating satisfaction with the value received. Overall, the sentiment regarding pricing is positive, with clients appreciating the balance of quality service and affordability.

IT Help Desk Services for National Homebuilding Company

4.5 Jan 9, 2023

Their team is stable, and Line One has very little turnover in an industry known to have a high turnover. They deliver great service and do everything for a reasonable price.
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Industry Experience

Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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KME Systems Inc

5.0 5 reviews

$1,000+

$150 - $199 / hr

10 - 49

Irvine, CA

Services provided

45% IT Managed Services

20% Cybersecurity

15% Unified Communications Consulting & SI +2

10% Cloud Consulting & SI

10% IT Strategy Consulting

Focus Areas

10% Help desk

10% Disaster Recovery

10% Governance & Compliance Assessments +7

10% Hardware

10% IT Budgeting

10% Managed Hosting Services

10% Network

10% Security

10% Software Evaluation

10% Telecom

KME Systems Inc is a Managed IT Services provider that excels in outsourced IT management and support services. Client reviews highlight their responsiveness, professionalism, and alignment with company values, with over 90% of feedback being positive. Their dedication to customer service and effective communication is consistently praised, demonstrating their commitment to building strong partnerships.

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Reviews mention High-quality work
Clients consistently commend KME Systems Inc for delivering high-quality work, highlighting their effective IT management and support. One client noted, 'Everything continues to work!', underscoring the reliability of their services. Additionally, the team’s responsiveness and willingness to involve senior members when necessary were praised. The overall sentiment reflects a strong appreciation for KME's expertise, dedication, and positive company culture, with clients expressing satisfaction in their collaborative approach.

Managed IT Services for Roofing & Waterproofing Company

5.0 Apr 25, 2023

The support team does a great work on help tickets. If they can't help they get one of the senior team members to step in. They love what they do and are good at it!
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2 of 2 Help desk reviews are 5 stars

Unknown avg. project cost

Help desk Experience

KME Systems Inc has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction. Clients praise their responsiveness, professionalism, and commitment to customer care, often highlighting their role as a trusted partner rather than just a vendor. Key strengths include effective IT support and timely project management, with specific mention of successful outcomes in maintaining operational continuity. Overall, feedback indicates that KME Systems excels in delivering reliable IT services tailored to client needs.
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Industry Experience

KME Systems Inc has received positive feedback across various industries including Real Estate, Software, Design, Engineering, and Construction. Clients commend their responsiveness, reliability, and alignment with company values. In Real Estate, they excel in IT management; in Software, they effectively support migrations; in Design, they maintain comprehensive technology solutions; in Engineering, they provide robust IT infrastructure; and in Construction, they address all IT needs efficiently. Overall, their expertise is well-suited for clients seeking dependable IT services.
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Real estate Software Design Engineering Construction

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight KME Systems Inc's competitive pricing and strong value for money. For instance, one CFO noted that their pricing fit the budget while offering great value, and a Director from StayLinked emphasized the alignment of company values and affordability. Overall, feedback reflects a positive sentiment regarding cost-effectiveness, with clients appreciating the responsive support and consistent service delivery that justifies their investment.
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EBC Group

4.0 1 review

$1,000+

Undisclosed

50 - 249

Services provided

50% IT Managed Services

30% Cloud Consulting & SI

10% ECM Consulting and SI +1

10% IT Strategy Consulting

Focus Areas

20% Help desk

10% Disaster Recovery

10% Hardware +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Telecom

EBC Group is a provider of Managed IT Services, offering comprehensive IT support, including network management, hardware maintenance, and software licensing. Review feedback indicates a high level of satisfaction with their responsive and proactive service, though some suggest improvements in market awareness. Overall, the majority of clients appreciate their reliable IT support services.

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0 of 1 IT Managed Services reviews are 5 stars

Unknown avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Solicitors Firm
4.0 — EBC Group provides managed IT services and network support to a solicitors firm. Their scope includes handling servers, hardware equipment, and software installations, as well as providing ongoing Read more
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Industry Experience

EBC Group has demonstrated strong expertise in the legal industry, providing managed IT services and support for firms like Hallmarkhulme Solicitors. Clients appreciate their responsiveness, proactive issue resolution, and consistent service quality. However, there is a noted desire for improved market awareness regarding software updates. Overall, EBC Group is well-suited for legal firms seeking reliable IT partnerships, with a reputation for effective communication and support.
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Legal

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive EBC Group as providing good value for money, particularly noting the high quality of their managed IT services. One client emphasized that contract renewals are influenced by both service quality and pricing, indicating satisfaction with the cost relative to service. However, there is feedback suggesting that EBC Group could enhance their proactive communication regarding market updates, which may impact perceived value over time.
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Cyber Unit

5.0 28 reviews

$1,000+

$100 - $149 / hr

10 - 49

Vancouver, Canada

Services provided

40% IT Managed Services

50% Cybersecurity

10% IT Strategy Consulting

Focus Areas

15% Help desk

20% Network

20% Other IT managed services +6

20% Security

5% Disaster Recovery

5% Hardware

5% IT Budgeting

5% Managed Hosting Services

5% Managed Software Application & Solutions

Cyber Unit is a Managed IT Services provider offering IT Management, IT Support Services, and cybersecurity solutions. Reviews indicate a high level of customer satisfaction, with 100% of clients praising their responsiveness, professionalism, and effective problem-solving abilities. Clients frequently highlight Cyber Unit's personalized service and ability to address urgent issues promptly, exceeding expectations in delivering tailored and secure IT solutions.

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1 of 1 Help desk reviews is 5 stars

Less than $10,000 avg. project cost

Help desk Experience

Cyber Unit has received predominantly positive feedback for their Help desk services, with 95% of reviewers noting high levels of satisfaction regarding service delivery and project management. Clients emphasize their expertise in cybersecurity assessments and effective communication, with 100% appreciating timely project completion and actionable recommendations. Notably, one CEO commended their commitment to providing value and seamless project handoff, with no identified areas for improvement. Overall, Cyber Unit is recognized for their strong support and alignment with client goals.
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7 of 7 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

WiFi Connection Setup for Law Firm
5.0 — Cyber Unit helped a law firm address an urgent IT-related problem: to connect the client's laptop and office printer to their WiFi. Read more
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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Cyber Unit's competitive pricing and strong value for money. One client noted, "Pricing fit our budget" while another stated, "Good value for cost," emphasizing satisfaction with the affordability relative to the quality of service received. Overall sentiment is positive, with clients expressing appreciation for timely responses and effective solutions, reinforcing the perception that Cyber Unit delivers excellent value in cybersecurity services.
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Canada (21) United States (2)

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Northern Lights Technology Development

5.0 6 reviews

$5,000+

$25 - $49 / hr

250 - 999

Services provided

10% IT Managed Services

10% Application Management & Support

10% Application Testing +7

10% Call Center Services

10% Custom Software Development

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Development

Focus Areas

15% Help desk

30% Managed Software Application & Solutions

15% Cloud Server Migration +3

15% Governance & Compliance Assessments

15% Other IT managed services

10% Security

Northern Lights Technology Development is a Managed IT Services provider specializing in RPA and MES systems. Clients commend their deep customization abilities, efficient communication, and professional project management. Across reviews, customers report high levels of satisfaction, noting their ability to meet and often exceed expectations, with no significant areas for improvement mentioned.

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Reviews mention Reliable
Northern Lights Technology Development has received positive feedback regarding their reliability from clients. One client noted their 'reliable services' and the company's ability to conduct thorough demand analysis and project implementation. Another review emphasized their 'reliable quality and standardized services,' indicating effective real-time project control. Overall, the sentiment reflects a strong trust in Northern Lights as a dependable partner for technology development projects.

Hotel Management System Development for Hotel Company

5.0 Apr 22, 2022

They communicated with us regularly to let us know the project's progress in time and further communicated the unclear details. If there was any deviation between the project and the expectation, Northern Lights would take the initiative to communicate with us. Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently.
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IT Services & Tech Support for Software Dev Company

5.0 Nov 8, 2021

The service provider communicates with our company through offline meetings, telephone, e-mail, etc. We maintain close contact with each other to solve problems in time. They control the project in real-time with reliable quality and standardized services.
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3 of 3 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Digital Transformation for Freight Forwarding Company
5.0 — Northern Lights Technology Development (TIANJIN) CO., LTD. automated a freight forwarding company’s processes. They assessed areas suitable for automation, and they handled design, development, Read more
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Industry Experience

Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

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Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
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ITAdOn IT Solutions

5.0 8 reviews

$1,000+

$100 - $149 / hr

10 - 49

Philadelphia, PA

Services provided

65% IT Managed Services

10% Cloud Consulting & SI

10% IT Strategy Consulting +3

5% Call Center Services

5% Cybersecurity

5% IT Staff Augmentation

Focus Areas

10% Help desk

20% Network

10% Disaster Recovery +6

10% Hardware

10% IT Budgeting

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Security

10% Vendor Procurement & Selection

ITAdOn IT Solutions is an MSP specializing in Managed IT Services, including IT support and IT management. Their clients consistently commend them for proactive communication and effective IT solutions, with all reviews highlighting outstanding project management and tailored services. Notably, 100% of reviewers emphasize the company's exceptional client management and problem-solving skills.

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Reviews mention High-quality work
ITAdOn IT Solutions received high praise for their quality of work, with clients highlighting their effective communication and project management. One client noted that the cPanel server setup performed exceptionally well, leading to increased website success and bandwidth. The dedication to meeting deadlines and providing daily updates was particularly impressive. Overall, clients expressed complete satisfaction with ITAdOn's services, indicating no areas for improvement.

cPanel Server for Software Solutions Company

5.0 Mar 1, 2021

The cPanel server is performing very well, with good load balancing. Our website has been successful, and our bandwidth is in a great place. ITAdOn’s communication, quality of work, and assurance stood out.
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Industry Experience

ITAdOn IT Solutions has demonstrated strong expertise across various industries, including Manufacturing, Arts & Entertainment, Business Services, Financial Services, Legal, and Software. Clients commend their responsive customer service, effective communication, and tailored solutions, contributing to improved operational efficiency and seamless technology transitions. Overall sentiment is positive, highlighting ITAdOn's ability to adapt its services to meet unique industry needs and enhance client satisfaction.
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Manufacturing Arts, entertainment & music Business services Financial services Legal Software

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend ITAdOn IT Solutions for their affordability and value for money. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' associated with their services. Another client appreciated their cost-effective solutions that improved internet quality while identifying ways to save on expenses. Overall, the sentiment reflects satisfaction with competitive pricing and the quality of service provided.
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Philadelphia, Pennsylvania (2) Manhattan, New York (1) Malvern, Pennsylvania (1) Plymouth Meeting, Pennsylvania (1)
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Black Box

5.0 1 review

$50,000+

$50 - $99 / hr

1,000 - 9,999

Plano, TX

Services provided

30% IT Managed Services

30% Unified Communications Consulting & SI

10% Cybersecurity +5

10% Other IT Consulting and SI

5% CRM Consulting and SI

5% Cloud Consulting & SI

5% ECM Consulting and SI

5% IT Strategy Consulting

Focus Areas

40% Help desk

10% Managed Hosting Services

10% Network +6

10% Security

10% Telecom

5% Disaster Recovery

5% Hardware

5% Managed Software Application & Solutions

5% Other IT managed services

Black Box is a company specializing in Managed IT Services, providing both on- and offsite IT support tailored to client needs, including cybersecurity and maintenance. Feedback indicates high satisfaction, with 100% of reviewers commending their commitment and effective project management. Their proactive problem-solving approach is consistently highlighted as a key strength.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Data Solutions Company
5.0 — A data solutions company has hired Black Box to provide managed IT services. Using 400G solutions as the main technology, they perform on- and offsite IT and cybersecurity solutions. Read more
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Industry Experience

Black Box has demonstrated strong expertise in the IT Services industry, particularly in managed IT solutions and cybersecurity for data solutions companies. Clients appreciate their commitment, effective project management, and responsive support during technical challenges. Reviews indicate a high level of satisfaction, highlighting the alignment of their services with client needs. Potential clients in the IT Services sector can expect reliable and tailored solutions from Black Box, making them a suitable partner for similar projects.
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IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Black Box's cost-effectiveness, noting significant investment, such as $100,000 for comprehensive IT and cybersecurity services. Feedback highlights their commitment to project management and responsiveness, indicating good value for money. One client emphasized the importance of constant interaction with their team to maximize benefits, suggesting that while costs are notable, the quality of service justifies the investment.
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Interlaced.io

4.9 6 reviews

Undisclosed

Undisclosed

50 - 249

San Diego, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

20% Help desk

30% Other IT managed services

20% Hardware +2

15% Network

15% Security

Interlaced.io is a Managed IT Services provider, offering comprehensive IT management and support services to a diverse clientele. The company is praised for its exceptional responsiveness, proactive communication, and alignment with client values, with reviewers consistently highlighting their expertise and effective problem-solving abilities. Nearly 100% of feedback is positive, emphasizing customer satisfaction and the company's dedication to high-quality service delivery.

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Industry Experience

Interlaced.io has received positive feedback across various industries, including Hospitality & Leisure, Advertising & Marketing, Legal, Food & Beverage, Consulting, and Healthcare. Clients praised their responsiveness, expertise, and customer service. In Hospitality, they enhanced IT infrastructure, while in Advertising, they provided efficient IT support. Legal clients appreciated their problem-solving abilities, and Healthcare companies noted improved security and reduced IT response times. Overall, Interlaced.io is well-regarded for its strong culture fit and technical proficiency, making it a suitable choice for companies seeking IT support in these sectors.
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Hospitality & leisure Advertising & marketing Legal Food & Beverage Consulting Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Interlaced.io is consistently praised for its value for money, with clients noting their impressive responsiveness and effective IT solutions. One client remarked on their quick response and the ease of resolving IT queries, highlighting the company's commitment to customer service. Another client appreciated the proactive communication and the quality of service provided, stating they felt satisfied with the overall cost relative to the high level of expertise and support received.
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More responsive than most other service providers

Interlaced.io is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New Haven, Connecticut (1) Carlsbad, United States (1) San Diego, California (1) Denver, Colorado (1) Seattle, Washington (1) Kahului, Hawaii (1)

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a COUPLE of GURUS

4.8 9 reviews

$1,000+

$150 - $199 / hr

10 - 49

Minneapolis, MN

Services provided

80% IT Managed Services

10% Cybersecurity

10% IT Strategy Consulting

Focus Areas

20% Help desk

20% Disaster Recovery

20% Network +3

20% Security

10% Hardware

10% Managed Hosting Services

a COUPLE of GURUS is an IT Managed Services provider that offers comprehensive IT support and outsourced IT management, including services like transitioning phone systems to Microsoft Teams, server updates, and remote troubleshooting. They receive overwhelmingly positive feedback, with nearly all reviewers praising their responsiveness, efficiency, and professionalism. Approximately 100% of reviewers noted their quick problem-solving and impressive project management skills.

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Reviews mention Easy to work with
The sentiment regarding a COUPLE of GURUS being easy to work with is overwhelmingly positive. Clients noted their clear communication and responsiveness, with one client appreciating the weekly progress updates during a project. Additionally, the company’s processes were described as outstanding, facilitating a smooth collaboration. Clients also valued the escalation system for unresolved issues, highlighting their commitment to support. Overall, the experience has been marked by effective communication and a strong client-service orientation.

Data Migration, Hosting & IT Services for Medical Device Co

4.0 Mar 9, 2023

a COUPLE of GURUS’ entire processes and systems they have in place are outstanding, as they make it very easy to work with them. Additionally, the quality of their communication is excellent. If a first teammate can’t help us with an issue, they escalate the issue to a second, higher-level teammate to get it resolved.
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4 of 4 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Outsourced IT Management for Machinery Shop
5.0 — COUPLE of GURUS provides ongoing IT management, troubleshooting any technical issues that arise. Their services range from installing equipment and daily server back-ups to configuring laptops for Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3)

What Clients Have Said
Clients generally perceive a COUPLE of GURUS as providing good value for money, with competitive pricing and effective service delivery. One client appreciated their commitment to the original proposal, stating they did not charge for overages despite going over budget. Another noted their responsiveness and clear communication, which contributed to efficient project management. Overall, feedback indicates satisfaction with the company's pricing relative to the quality of services provided, supporting long-term partnerships.
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Duluth, Minnesota (1) Fridley, Minnesota (1) Mankato, Minnesota (1) Minneapolis, Minnesota (1) Boise, Idaho (1) Lake Elmo, Minnesota (1) Rogers, Minnesota (1) Wayzata, Minnesota (1) Hudson, Wisconsin (1)
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Network Computer Pros

5.0 3 reviews

$1,000+

$150 - $199 / hr

10 - 49

Davie, FL

Services provided

45% IT Managed Services

35% Cybersecurity

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

15% Help desk

20% Disaster Recovery

20% Security +3

15% Governance & Compliance Assessments

15% Hardware

15% Network

Network Computer Pros is a reputable provider of Managed IT Services, offering comprehensive IT Management and Support Services for businesses. The company receives high praise for responsiveness, proactivity, and transparency, with nearly all reviewers highlighting excellent service and cost-effectiveness. While suggestions for improvement are minimal, clients appreciate their hands-on approach and ability to deliver on promises, with many noting long-term satisfaction.

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Reviews mention Great project management
Clients have consistently praised Network Computer Pros for their exceptional project management capabilities. One client noted their 'incredibly transparent and communicative' approach, highlighting their provision of advance proposals and insightful recommendations for cost savings. The firm's responsiveness and integrity were also emphasized, reinforcing a strong client relationship built on trust. Overall, the sentiment reflects high satisfaction with their project management practices, although clients expressed a desire for annual recaps of services provided.

Managed IT Services for Specialty Contracting Firm

5.0 Jul 22, 2022

Network Computer Pros has been excellent in terms of project management. They’re incredibly transparent and communicative. They always give us proposals in advance, and they’re always able to provide insights and recommendations to give us the best cost savings possible.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Specialty Contracting Firm
5.0 — Network Computer Pros provided ongoing IT support for a specialty contracting firm. Their tasks include purchasing, installing, and maintaining hardware and software and conducting on- and off-site Read more
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Industry Experience

Network Computer Pros has demonstrated expertise primarily in the legal and specialty contracting industries. Clients have praised their exceptional service, proactive approach, and effective IT management, particularly in cybersecurity and system upgrades. Overall sentiment reflects high satisfaction with their transparent communication and responsiveness. Their impact is notably significant in enhancing operational efficiency and providing reliable IT support, making them a strong candidate for businesses in the legal and contracting sectors seeking robust IT solutions.
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Other Industry Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Network Computer Pros for their fair pricing and high value for money. One client highlighted the company's transparency, noting they always provide proposals in advance and strive for cost savings. Another emphasized that choosing Network Computer Pros was one of their best business decisions, as they deliver on promises without overselling. The overall sentiment reflects satisfaction with the costs relative to the quality of service and support provided.
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Sublime Computer Services

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Nashville, TN

Services provided

60% IT Managed Services

40% Cybersecurity

Focus Areas

50% Help desk

30% Network

20% Security

Sublime Computer Services is a Managed IT Services provider known for their hands-on IT management and support services. With 100% positive feedback, clients appreciate their approachable nature and effective management style, specifically highlighting their strong ongoing relationships and alignment with client values.

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1 of 1 Help desk reviews is 5 stars

$50,000 – $199,999 avg. project cost

Help desk Experience

Sublime Computer Services has received overwhelmingly positive feedback regarding their Help desk services, with 100% of reviewers expressing satisfaction. Clients commend their expertise in IT management, noting their approachability and responsiveness. Notable strengths include strong client relationships and effective communication, highlighted by one CEO stating, 'They are very approachable & hands on.' Overall, the company is seen as a valuable partner delivering efficient and reliable support.
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Industry Experience

Sublime Computer Services has received positive feedback primarily from the financial services industry, particularly from a credit union, highlighting their expertise in IT management, efficiency, and security enhancements. Clients appreciate their approachable nature and strong relationships, reflecting a high overall sentiment. The company is recognized for delivering good value and aligning with client values, suggesting a strong fit for financial institutions seeking reliable IT solutions.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Sublime Computer Services' competitive pricing and overall value for money. One CEO noted the company's 'good value for cost' while choosing them over competitors. Additionally, they emphasized a strong ongoing relationship and approachable service, reinforcing the perception of value. Overall sentiment indicates satisfaction with the cost-effectiveness of their services, with no suggested areas for improvement in this regard.
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Boutique Outsource Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% IT Managed Services

50% Back Office Outsourcing

25% HR Outsourcing

Focus Areas

50% Help desk

25% Hardware

25% Network

Boutique Outsource Solutions specializes in providing offshore back-office and concierge solutions. The company receives 100% positive feedback for its ability to source suitable candidates, meet project timeframes, and demonstrate a genuine interest in team building and culture, as highlighted by the satisfied client’s experience.

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Industry Experience

Boutique Outsource Solutions has demonstrated expertise primarily in the Legal and Finance industries. Clients commend their ability to provide tailored offshore back-office and concierge solutions, highlighting strengths in team sourcing and management. Overall sentiment is highly positive, particularly regarding their cultural alignment and commitment to client needs, making them a strong candidate for projects within these sectors.
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Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Boutique Outsource Solutions' pricing and overall value for money. One client noted a 'great culture fit' and alignment of values, which contributed to their decision to engage the company. They highlighted successful outcomes in sourcing and retaining suitable candidates, indicating that the services provided justified the investment. Overall sentiment reflects a positive assessment of cost-effectiveness and service quality, with no significant concerns raised regarding pricing.
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CalTech

5.0 1 review

$1,000+

Undisclosed

50 - 249

San Angelo, TX

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

15% Cybersecurity +2

10% IT Strategy Consulting

5% IT Staff Augmentation

Focus Areas

55% Help desk

15% Network

10% Disaster Recovery +2

10% Managed Hosting Services

10% Security

CalTech is an IT service provider specializing in network management and cybersecurity, particularly for financial institutions. The reviews highlight a 100% positive sentiment, emphasizing their perfect service with no downtimes or network issues. Clients commend CalTech for their timely project management, deep understanding of financial regulations, and effective communication systems.

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Industry Experience

CalTech has demonstrated strong expertise in the financial services sector, particularly in managed IT services and cybersecurity for institutions like banks. Clients commend their outstanding understanding of industry regulations and effective management, noting significant reductions in IT issues during federal examinations. Overall sentiment within this industry is highly positive, highlighting CalTech's reliability, responsiveness, and strategic alignment with client needs, making them a suitable partner for financial organizations seeking robust IT support.
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Financial services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive CalTech as providing excellent value for money, particularly in the managed IT services sector. One client highlighted their investment of approximately $35,000 per month, noting that CalTech has consistently delivered on time and on budget, with no downtime or network issues. The service quality has led to significantly fewer compliance issues during federal examinations, reinforcing the perception of worth relative to cost. Overall, the sentiment reflects strong satisfaction with the investment made.
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Katico

5.0 2 reviews

$5,000+

$100 - $149 / hr

2 - 9

Services provided

40% IT Managed Services

20% AI Consulting

20% Business Consulting +1

20% Content Writing Services

Focus Areas

30% Help desk

50% Software Evaluation

20% Vendor Procurement & Selection

Katico is a consultancy specializing in streamlining helpdesk support systems and improving workflow processes. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting its effectiveness in enhancing efficiency and reducing operational costs. Clients appreciate their strong project management, timely delivery, and responsive communication, noting significant improvements in client satisfaction and internal operations.

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Reviews mention Communicative
Clients have consistently praised Katico for their exceptional communication skills throughout project engagements. One client highlighted the team's 'frequent and to the point' communication, noting their quick response times and ability to address needs effectively. Another client emphasized the unmatched support and guidance provided during the project. Overall, the sentiment regarding Katico's communicative approach is highly positive, reflecting their commitment to maintaining open and effective lines of communication.

BI & Big Data Consulting for Veterinary Practice

5.0 Oct 2, 2023

The project team was punctual, driven, passionate, and always pleasant. The communication was frequent and to the point. The response times and resolutions were quick as well. The team was very responsive to our needs and provided guidance throughout the entire project.
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Industry Experience

Katico has demonstrated expertise primarily in the veterinary sector, working with organizations like United Veterinary Care and Rarebreed Veterinary Partners. Clients praised their ability to streamline helpdesk operations, enhance workflows, and improve service delivery, reporting significant efficiency gains and reduced operational costs. Overall sentiment in the veterinary industry is highly positive, highlighting Katico's strong project management and responsive support, making them a suitable partner for businesses seeking to optimize client service and operational processes.
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Other Industry

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More responsive than most other service providers

Katico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$3,500 Ideal for companies exploring software options. $8,500 Perfect for deeper software evaluation and demos. $15,000 Suited for large organisation seeking ongoing care

Software Selection Services
Katico offers expert software selection services for helpdesk, knowledge base, or AI chatbot solutions. We assess current systems, engage stakeholders, and provide detailed recommendations. The Plus package adds a deep dive into two software, live demos and vendor management, with the option to upgrade to full system setup and maintenance services.
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Adivi Corporation

5.0 7 reviews

Undisclosed

Undisclosed

2 - 9

Services provided

60% IT Managed Services

20% IT Strategy Consulting

10% Cloud Consulting & SI +1

10% Cybersecurity

Focus Areas

25% Help desk

25% Managed Hosting Services

25% Network +3

10% Security

10% Telecom

5% Other IT managed services

Adivi Corporation is a reputable Managed IT Services provider specializing in IT Management and Support Services. Clients consistently commend their reliability, responsiveness, and personalized service, with 100% of reviews highlighting their efficient and dedicated approach. Their ability to adapt, extensive technical expertise, and close client relationships make them a trusted partner for Outsourced IT Management needs.

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6 of 6 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Water Technology Company
5.0 — Adivi Corporation provides managed IT services for a water technology firm. The team handles all of the client’s technical needs, such as emailing, web hosting, and hardware and software setup for Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $200,000 to $999,999 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Adivi Corporation for their competitive pricing and value for money. One client highlighted a monthly fee of $100, noting reasonable charges for additional tasks, while another mentioned an investment of around $20,000 for comprehensive IT services. Overall sentiment reflects satisfaction with the responsiveness and reliability of Adivi Corporation, with clients stating they provide excellent service without compromising on quality, making them a cost-effective choice for IT management.
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Chicago, Illinois (4) Oak Park, Illinois (1) Westmont, Illinois (1)

$300 SOHO $1,000 Basic $2,000 Advanced

Adivi Managed Services (AMS)

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Atech

5.0 3 reviews

$5,000+

$150 - $199 / hr

50 - 249

Marlow, England

Services provided

30% IT Managed Services

50% Cloud Consulting & SI

20% IT Strategy Consulting

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Network +2

20% Other IT managed services

20% Security

Atech is a Managed IT Services provider specializing in IT Management and IT Support Services, including infrastructure management and security enhancements. The company has received predominantly positive feedback, with a reported 70% increase in IT perception and an above-average net CSAT score. Clients commend Atech for their proactive communication and supportive staff culture.

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Reviews mention Knowledgeable
Clients have consistently praised Atech for their extensive knowledge of modern technology and their ability to implement solutions seamlessly. One client noted, 'The knowledge of modern technology and the skills/processes they have to seamlessly implement in the ever-changing technology world' as particularly impressive. Overall, the sentiment towards Atech's expertise is overwhelmingly positive, highlighting their proficiency in addressing complex technological challenges and delivering tailored solutions.

Microsoft Cloud Implementation for Growth Fund

5.0 Feb 11, 2020

The knowledge of modern technology and the skills/processes they have to seamlessly implement in the ever changing technology world.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Support for VR Mental Health Care Company
5.0 — Atech Support Ltd provided IT services and support for a VR mental health care company. This included managed services, such as security, maintenance, and patching, for the client's Read more
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Industry Experience

Atech has demonstrated expertise across various industries, notably Financial Services, Healthcare, and Hospitality. In Financial Services, they successfully modernized IT infrastructure for a growth fund manager, enhancing scalability and security. Their work in Healthcare involved improving IT support and compliance for a VR company, significantly boosting user satisfaction. In Hospitality, Atech enabled a major hotel operator to consolidate and modernize their infrastructure, leading to substantial cost savings and improved customer experiences. Overall, feedback highlights Atech's technical proficiency, collaborative approach, and impactful solutions tailored to industry needs.
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Financial services Healthcare Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (3)

What Clients Have Said
Overall, Atech is perceived as offering excellent value for money, with clients highlighting clear and fair pricing structures. Parkwalk noted a significant cost-saving by eliminating capital expenditure through their MS365 license, while GLH experienced a 30% savings in the first year post-migration. Clients consistently praised Atech's ability to deliver high-quality services that meet specific needs without hidden costs, reinforcing a strong sentiment of satisfaction regarding the company's pricing and overall value.
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Billennium

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Warszawa, Poland

Services provided

20% IT Managed Services

15% Custom Software Development

15% IT Staff Augmentation +5

10% BI & Big Data Consulting & SI

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Generative AI

10% Web Design

Focus Areas

10% Help desk

40% Managed Software Application & Solutions

40% Other IT managed services +1

10% Managed Hosting Services

Billennium is an IT staff augmentation company that excels in providing niche technology training and B2B contract solutions. The feedback is overwhelmingly positive, with clients praising their expertise, engagement, and ability to exceed expectations. A notable 100% of reviewers emphasize their comprehensive service and flexibility, highlighting their dedication to client satisfaction and global reach.

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Industry Experience

Billennium S. A. has demonstrated strong expertise in the software industry, particularly in IT staff augmentation and training niche technology specialists. Clients praise their proactive engagement, ability to provide tailored solutions, and support for remote operations. The overall sentiment is highly positive, with clients noting their exceptional resource selection and project management skills. Billennium's impact is significant for companies seeking agile staffing solutions and specialized technology training.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Billennium S.A.'s cost and value for money, noting that their investment of approximately $60,000 has yielded exceptional results. One client highlighted the company's commitment to exceeding expectations, stating they provide unique solutions, such as offering office space outside Poland, despite the added costs. Overall, feedback indicates that Billennium S.A. delivers significant value, with no reported areas for improvement, reinforcing their reputation as a reliable partner.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Cincinnati, OH

Services provided

25% IT Managed Services

30% Call Center Services

25% Market Research +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

20% Help desk

20% Security

10% Hardware +8

10% Network

10% Other IT managed services

5% Disaster Recovery

5% Governance & Compliance Assessments

5% IT Budgeting

5% Managed Hosting Services

5% Telecom

5% Vendor Procurement & Selection

RDI Corporation is a provider of Managed IT Services, specializing in outsourced IT support and management. They have received positive feedback for their reliable and efficient service, with 100% of reviewers highlighting their network management proficiency and personalized customer service. Clients have noted that RDI has maintained seamless network operations for over 14 years.

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1 of 1 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Property Mgmt & Development Co
5.0 — RDI Corporation was hired by a property management and development company to manage their network on the cloud. The team managed the network infrastructure so all local machines could access the Read more
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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Simply Smart Technology

5.0 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Chicago, IL

Services provided

60% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +2

10% IT Strategy Consulting

10% Web Development

Focus Areas

30% Help desk

25% Network

15% Security +3

10% Disaster Recovery

10% Hardware

10% Managed Hosting Services

Simply Smart Technology is a Managed IT Services provider, specializing in comprehensive IT management, support, and infrastructure solutions. Their client feedback is predominantly positive, with an emphasis on their expertise, proactivity, and ability to tailor solutions to client needs. Approximately 100% of reviewers highlight their effective problem-solving skills and reliable service, underscoring their commitment to seamless IT operations and strong client relationships.

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Reviews mention Reasonable pricing
Clients generally express satisfaction with Simply Smart Technology's reasonable pricing. One client highlighted that the firm provided needed IT capabilities at an affordable cost, stating, 'The whole setup costs less than hiring a full-time IT person.' Additionally, they appreciated that Simply Smart Technology did not impose extra charges for supporting their nontraditional software, further reinforcing the value of their services.

IT Managed Service For Battery Manufacturing Company

5.0 May 14, 2019

The whole setup costs less than hiring a full-time IT person and makes it feel like we have our own personal IT agency. Unlike other firms, they didn’t charge us extra for providing those services. Also, when we need to update our hardware, they suggest the equipment that we need, not just the newest things.
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4 of 4 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Civil Rights Organization
5.0 — Simply Smart Technology provides technology and IT support for a civil rights organization, helping set up servers and computers and offering continuing phone support. Read more
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Industry Experience

Simply Smart Technology has received positive feedback across various industries, including Business Services, Nonprofit, Architecture, Manufacturing, and Construction. Clients commend their responsiveness, expertise, and proactive IT management. In the nonprofit sector, their tailored solutions significantly improved operational efficiency. Similarly, in architecture and manufacturing, they demonstrated technical adeptness, particularly in managing complex systems. Overall, their strength lies in their ability to adapt to specific client needs, making them a suitable partner for organizations in growth and transformation phases.
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Business services Nonprofit Other Industry Manufacturing Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Simply Smart Technology is recognized for its cost-effectiveness and value for money. Clients noted that their fees are manageable, with one remarking on the refreshing pricing transparency compared to competitors. Another client highlighted that the overall costs were less than hiring a full-time IT person, providing significant savings. Overall, the sentiment is positive, with clients appreciating the balance of experience and affordability, which enhances their satisfaction with the services received.
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LENET

4.9 5 reviews

$1,000+

$150 - $199 / hr

10 - 49

Sandy Springs, GA

Services provided

20% IT Managed Services

40% Cybersecurity

10% CRM Consulting and SI +3

10% Cloud Consulting & SI

10% ERP Consulting and SI

10% IT Strategy Consulting

Focus Areas

16% Help desk

17% Security

8% Managed Hosting Services +11

7% Disaster Recovery

7% Governance & Compliance Assessments

7% Network

5% Hardware

5% IT Budgeting

5% Managed Software Application & Solutions

5% Software Evaluation

5% Software Expert Witness

5% Telecom

5% Vendor Procurement & Selection

3% Other IT managed services

LENET is a distinguished provider of Managed IT Services, specializing in IT Management and Support, cybersecurity, and data recovery solutions. Reviewers consistently commend LENET for their exceptional responsiveness, proactive communication, and ability to tailor solutions to clients' needs. With a nearly unanimous positive sentiment, clients highlight their reliability and strategic alignment with business goals, making LENET a trusted partner in Information Technology Services.

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Reviews mention Efficient
Clients consistently praise LENET for their efficiency in delivering IT support services. One client noted their 'exceptional IT support' and emphasized reduced downtime and improved data protection. Another highlighted LENET's 'very responsive' nature and quick problem-solving abilities. Overall, the sentiment regarding LENET's efficiency is highly positive, as they adeptly prioritize tasks and maintain a strategic approach to project management, ensuring seamless operations and timely deliverables.

Managed IT Services for Financial Private Equity Firm

4.5 Oct 3, 2022

Since we hired LENET, their efficiency has been really good — I would give them a high mark on that. They’re very responsive and quick to find solutions for us.
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4 of 5 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$1,000,000 – $9,999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Eyecare Clinic
5.0 — LENET provides managed IT services for an eyecare clinic. The team manages the client's complete network, and their tasks include purchasing new equipment, managing servers, handling backups, and IT Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with LENET's value for money, highlighting their cost-effectiveness and commitment to quality service. One client noted, 'LENET focuses on the most critical issues first, ensuring that our core systems remain up and running smoothly,' which underscores their strategic approach to budgeting. Another remarked on their 'quick response times' and 'exceptional IT support,' indicating that clients perceive a strong return on investment for their services. Overall, sentiment is overwhelmingly positive regarding the balance of cost and value.
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More responsive than most other service providers

LENET is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ikshu Digital LLC

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Services provided

50% IT Managed Services

20% IT Strategy Consulting

15% Digital Strategy +2

10% CRM Consulting and SI

5% Social Media Marketing

Focus Areas

10% Help desk

10% Hardware

10% Managed Software Application & Solutions +13

10% Other IT managed services

5% Cloud Server Migration

5% Disaster Recovery

5% Governance & Compliance Assessments

5% IT Budgeting

5% Managed Hosting Services

5% Network

5% Security

5% Software Evaluation

5% Software Expert Witness

5% Telecom

5% Vendor Procurement & Selection

5% Website Maintenance

Ikshu Digital LLC offers Information Technology Services, including digital marketing, website design, development and maintenance, and IT Support Services. Reviews highlight their professional service delivery, accurate turnaround times, and effective project management. Clients appreciate their quick responses and alignment with company values, making them a reliable partner for Managed IT Services and strategic business alignment.

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Industry Experience

Ikshu Digital LLC has demonstrated expertise in the Hospitality & Leisure industry, particularly in website development and search engine optimization for short-term rental services. Clients reported increased reservations and conversions, highlighting the company's effective project management and timely communication. Overall sentiment from this industry indicates strong professionalism and reliability, making Ikshu Digital a favorable choice for businesses in the hospitality sector seeking digital marketing solutions.
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Hospitality & leisure

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Average Project Cost Breakdown

What Clients Have Said
Clients commend Ikshu Digital LLC for delivering exceptional value relative to their pricing. One client highlighted a significant increase in reservations and conversions due to the company's effective website development and SEO services. The professionalism and timely project management were particularly appreciated, with feedback indicating that all deliverables were met as promised. Overall, clients feel that the cost aligns well with the quality of service provided.
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Empyrean

5.0 5 reviews

$5,000+

$100 - $149 / hr

10 - 49

Melbourne, Australia

Services provided

20% IT Managed Services

20% AI Consulting

20% Cloud Consulting & SI +2

20% Cybersecurity

20% IT Strategy Consulting

Focus Areas

10% Help desk

15% Network

10% Cloud Server Migration +9

10% Disaster Recovery

10% Hardware

10% Managed Hosting Services

10% Security

5% Governance & Compliance Assessments

5% Managed Software Application & Solutions

5% Other IT managed services

5% Software Evaluation

5% Vendor Procurement & Selection

Empyrean is a Managed IT Services provider specializing in IT Management and IT Support Services. They are commendably responsive, delivering projects on time and under budget, with a notable emphasis on technical expertise and customer service. Approximately 100% of reviews highlight their professionalism and value for cost, suggesting high client satisfaction.

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Reviews mention Customized support
Clients commend Empyrean for their customized support, highlighting their meticulous approach to understanding unique needs and crafting tailored strategies. One client noted the team's remarkable knowledge and experience, stating they provided not just generic solutions but specific ones addressing unique challenges. Overall sentiment reflects strong satisfaction, with no suggested areas for improvement, as projects were delivered on schedule and escalated issues were handled professionally.

Environment Upgrade & Migration for Surgical Education Co

5.0 Mar 12, 2024

Their team demonstrated remarkable knowledge and experience, taking a meticulous approach to understand our unique needs. They didn't just provide generic solutions, but crafted customised strategies tailored to our specific challenges. This bespoke approach ensured that all our requirements were met efficiently.
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3 of 3 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consultation & Implementation for Disability Services Provider
5.0 — Empyrean developed and modernized the on-premises hardware infrastructure of a disability services provider. The team was also tasked with Azure cloud migration and project documentation. Read more
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Industry Experience

Empyrean has demonstrated expertise across several industries including Human Resources, Healthcare, Research, and Legal sectors. Clients praised their strong project management, technical knowledge, and ability to deliver tailored solutions. In the Healthcare sector, they excelled in infrastructure modernization and cybersecurity, while in Research, their focus on compliance and security was highly regarded. Overall, feedback indicates a strong alignment with client values and a commitment to delivering projects on time and within budget.
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Research Human Resources Healthcare Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (4)

What Clients Have Said
Empyrean has received consistent praise for its overall cost and value for money, with clients noting that their pricing aligns well with budgets while delivering substantial value. For instance, one client highlighted that Empyrean's pricing fit within their budget and offered good value for the cost. Another client echoed this sentiment, stating that they selected Empyrean due to their good value for cost and culture fit. Overall, client feedback reflects a strong appreciation for the company's pricing strategy and perceived value.
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CTS Multifamily IT Solutions

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Indianapolis, IN

Services provided

75% IT Managed Services

10% Cloud Consulting & SI

10% IT Strategy Consulting +1

5% Cybersecurity

Focus Areas

70% Help desk

10% Hardware

6% Vendor Procurement & Selection +7

2% Disaster Recovery

2% Managed Hosting Services

2% Managed Software Application & Solutions

2% Network

2% Other IT managed services

2% Security

2% Telecom

CTS Multifamily IT Solutions is a specialized Managed IT Services provider focusing on the student housing and multifamily industries. Their reviews emphasize their impressive industry knowledge, cost-effective solutions, and strong communication, with 100% of respondents expressing satisfaction and noting their expertise and tailored approach to meet unique client needs.

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Reviews mention Flexible
CTS Multifamily IT Solutions has received positive feedback regarding their flexibility in project execution. One client noted, 'Their flexibility as timelines changed was appreciated,' highlighting their adaptability to shifting requirements. Overall, clients express satisfaction with the company's ability to accommodate changes while maintaining efficiency and meeting deadlines, contributing to a favorable sentiment towards their flexibility.

IT Infrastructure Setup Support for IT Firm

5.0 Dec 2, 2019

The flexibility as timelines changed was appreciated. Travis was easy to work with, I had the plan already to go, he and his team executed it to perfection.
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1 of 1 IT Managed Services reviews are 5 stars

Unknown avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services for Student Housing Investment Company
5.0 — Complete Technology Solutions provided IT consulting and services for a student living investment company. This included work on network infrastructure, digital signage, fiber installation, and Read more
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Industry Experience

CTS Multifamily IT Solutions has demonstrated strong expertise in the IT Services and Real Estate industries. Clients appreciate their flexibility, timely execution, and deep understanding of the unique needs within student housing and multifamily developments. Overall sentiment reflects satisfaction with their innovative, cost-effective solutions and effective communication. These strengths make CTS a suitable partner for projects in IT infrastructure setup and technology management, particularly in student housing and multifamily sectors.
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IT Services Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend CTS Multifamily IT Solutions for their cost-effectiveness and value for money. One client highlighted that CTS offered cost-effective and innovative solutions that saved money while enhancing capacity. Another client praised the company's ability to deliver projects on time and within budget, emphasizing the seamless workflow and effective communication. Overall, the sentiment is highly positive, with clients expressing satisfaction regarding pricing and the quality of services provided.
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R&B Team

5.0 8 reviews

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

30% IT Managed Services

70% Cybersecurity

Focus Areas

15% Help desk

30% Security

20% Network +3

15% Disaster Recovery

15% Vendor Procurement & Selection

5% Governance & Compliance Assessments

R&B Team is a cybersecurity firm specializing in penetration testing for web resources and mobile applications. Overall feedback from clients is overwhelmingly positive, with clients impressed by their ability to identify vulnerabilities and enhance information security. Approximately 100% of reviewers praised their professionalism and effective communication, highlighting their technical expertise and comprehensive reporting as key strengths.

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Reviews mention Timely
The feedback regarding R&B Team's timeliness is overwhelmingly positive. Clients noted that all tasks were completed on schedule, exemplified by one reviewer stating, 'Everything was completed on time.' Additionally, the consistent communication throughout the project further emphasized their reliability. This efficiency, coupled with high-level professionalism, reinforces the overall sentiment of satisfaction with R&B Team's timely delivery.

Penetration Testing for Bank

5.0 Sep 2, 2022

Everything was completed on time. They didn't visit our office, but we had communication at every needed moment.
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Industry Experience

R&B Team has demonstrated expertise primarily in the financial services and retail industries, providing penetration testing and security assessment services. In financial services, they have effectively identified vulnerabilities and enhanced security systems, receiving commendations for their thoroughness and professionalism. In retail, they successfully managed risks while ensuring operational continuity. Overall, feedback reflects a strong sentiment of satisfaction, highlighting R&B Team's technical proficiency and effective communication, making them a suitable choice for clients in these sectors.
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Financial services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlighted R&B Team's competitive pricing and exceptional value for money. One client noted that they 'provided the best prices' during a tender process, while another mentioned 'the best conditions for our bank both technically and economically.' Overall, feedback indicates that the firm delivers high-quality services that justify their costs, with clients expressing satisfaction with the outcomes and the professionalism of the team throughout the projects.
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