Top Help Desk Services
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List of the Top Outsourced Help Desk Services
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$5,000+$100 - $149 / hr50 - 249Jasper, IN
Services provided
20% IT Managed Services50% IT Strategy Consulting10% Cloud Consulting & SI +310% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SIFocus Areas
25% Help desk25% Disaster Recovery25% Network +125% SecuritySee all 19 projectsMatrix Integration is a provider of comprehensive IT Support Services, including Managed IT Services and Outsourced IT Management. Across their reviews, 100% of clients express satisfaction, emphasizing their professionalism, responsiveness, and ability to complete projects on time and within budget. Notably, 57% of reviewers highlight their excellent project management and technical expertise, making them a reliable partner for IT-related projects.
Reviews mention Helpful
Clients have expressed a highly positive sentiment towards Matrix Integration, highlighting their friendliness, timely responses, and professionalism. One client noted, "Matrix Integration is friendly, timely, helpful, and responds to us quickly," while another emphasized their effective project management, stating that all work was completed on time and on budget. Overall, clients recommend Matrix Integration, citing their satisfaction with the services provided and the team's willingness to educate clients on system management.-
VoIP Phone System Installation for Vehicle Manufacturing Co
4.5 Feb 7, 2024Matrix Integration is friendly, timely, helpful, and responds to us quickly. On top of that, the team is always professional and isn’t afraid to teach me how to do things, rather than having to call them and use their services all the time. I recommend working with Matrix Integration.
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0 of 1 Help desk reviews is 5 starsLess than $10,000 avg. project costHelp desk Experience
Matrix Integration has received overwhelmingly positive feedback for their help desk services, with 100% of clients expressing satisfaction with their support. Their strengths lie in timely delivery, effective communication, and in-depth knowledge of client needs, as highlighted by a library director who praised their prompt response during a ransomware crisis. Clients consistently note the importance of clearly articulating project requirements to maximize engagement success.
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8 of 9 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Machinery Manufacturing Company
5.0 — A machinery manufacturer has hired Matrix Integration to provide IT services. They’re focusing on both on-site server purchasing, installation, and maintenance. Read moreWas this helpful?
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$1,000+$150 - $199 / hr10 - 49Mount Pleasant, WI
Services provided
40% IT Managed Services40% Cybersecurity10% IT Strategy Consulting +110% Unified Communications Consulting & SIFocus Areas
30% Help desk30% Security10% Disaster Recovery +410% Managed Software Application & Solutions10% Network5% Governance & Compliance Assessments5% IT BudgetingSee all 3 projectsCCB Technology is a Managed IT Services provider specializing in IT management and support, including hardware and software updates, cybersecurity, and infrastructure management. Clients commend their transparency, responsiveness, and ability to complete projects with minimal disruption. With a focus on tailored solutions, 100% of reviewers highlight their effective communication and commitment to client success, although some find their post-project surveys slightly inconvenient.
Reviews mention Collaborative
Clients express a highly positive sentiment regarding CCB Technology's collaborative approach. One client noted their readiness to work within the client's scheduling needs and their willingness to assist in identifying and implementing necessary solutions. Furthermore, clients appreciate CCB Technology's transparency and flexibility, allowing them to manage their internal IT alongside the services provided. Communication is streamlined through a ticketing system and responsive support, enhancing the overall collaborative experience.-
Managed IT Services for Aircraft Parts Manufacturer
5.0 Nov 30, 2022CCB Technology is always ready to go when we need them, and we’re very happy with their support. CCB Technology is very willing to work with us to schedule those services within a timeframe that works for us. Additionally, CCB Technology is very willing to work with us on implementing the solutions we need. To collaborate, we use a ticketing system that CCB Technology has provided us with. We also use email to communicate, although we can also use emails to initiate a service ticket.
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2 of 2 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Title Insurance Company
5.0 — CCB Technology was hired by a title insurance company for managed IT services. They updated the client's hardware and software as well as managed their firewall and digital storage needs. Read moreWas this helpful?
Industry Experience
CCB Technology has demonstrated expertise in the business services and manufacturing industries, providing managed IT services and hardware updates. Clients commend their timely project execution, transparency, and adaptability in handling complex IT needs. The overall sentiment reflects strong satisfaction, particularly for businesses seeking reliable IT support and cybersecurity solutions. Their strengths lie in effective communication, personalized service, and a collaborative approach, making them a suitable partner for organizations in need of IT infrastructure management and support.
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Business services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CCB Technology's cost-effectiveness and value for money. One client noted spending under $10,000 on managed IT services while receiving timely support and proactive management. Another highlighted the detailed proposals and transparent communication, emphasizing that CCB Technology listened to their needs and delivered on promises. Overall, feedback indicates that clients feel they receive high-quality services relative to their investment, fostering a strong partnership.Was this helpful?
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$25,000+$50 - $99 / hr50 - 249
Services provided
15% IT Managed Services20% Custom Software Development10% AI Development +810% Blockchain10% Branding10% Mobile App Development5% Cloud Consulting & SI5% Cybersecurity5% IoT Development5% UX/UI Design5% Web DesignFocus Areas
10% Help desk25% Managed Software Application & Solutions25% Security +420% Software Evaluation10% Managed Hosting Services5% Disaster Recovery5% HardwareSee all 4 projectsBarrage is a versatile development company specializing in backend software development, UX design, customer support, and security services. The reviews highlight Barrage's ability to deliver complex solutions on time, with clients expressing high satisfaction with their project management and communication. Notably, Barrage's customer support achieved a 98% satisfaction rate, and their comprehensive, tailored approach is frequently praised by clients.
Reviews mention Collaborative
Clients have expressed a highly positive sentiment regarding Barrage's collaborative approach. One client noted the ease of communication through various channels, emphasizing the team's structured collaboration and ability to meet deadlines without issues. Another highlighted the dedication of Barrage's team, which adapts based on project needs. Overall, clients appreciate the open dialogue and responsiveness, indicating a strong alignment with their project goals and requirements.-
Platform Design & Technical Support for Travel Agency
5.0 Aug 1, 2022Communicating with Barrage is truly easy. We use various channels for communication, including email, Slack, phone calls, and in-person meetings. I like their elaborate structure of collaboration. They have a dedicated team that works quickly. As a result, we don’t have any issues with deadlines, and they do everything based on our agreement.
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Industry Experience
Barrage has demonstrated strong expertise in IT Services, particularly in platform development, technical support, and design, with notable projects in matchmaking, travel, and coworking space management. Clients commend their effective communication, project management skills, and high-quality deliverables. The overall sentiment is positive, indicating they are a reliable partner for businesses seeking robust technical solutions and customer support in the IT sector.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback reflects a strong sentiment regarding Barrage's value for money. Clients have reported substantial investments, such as €1 million and €300,000, appreciating the quality of deliverables and timely execution. One client highlighted that Barrage approached the project as if it were their own, ensuring all features were delivered on time. Another noted their fair pricing and comprehensive service offerings, making them a one-stop-shop for various needs. Clients express satisfaction, indicating that Barrage provides excellent cost-effectiveness.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Edmonton, Canada
Services provided
80% IT Managed Services20% CybersecurityFocus Areas
15% Help desk30% Network20% Security +410% Disaster Recovery10% Hardware10% Managed Hosting Services5% Managed Software Application & SolutionsSee all 8 projectsGeneration Technology Solutions is a Managed IT Services provider, specializing in outsourced IT support and IT management. The company receives overwhelmingly positive feedback, with clients praising their responsiveness, technical expertise, and strong customer service. Reviewers consistently highlight their ability to ensure minimal downtime, with around 80% mentioning their effective communication and reliability. Generation Technology Solutions is widely recommended for their proactive approach to IT management.
Reviews mention Helpful
Clients express high satisfaction with Generation Technology Solutions, highlighting their responsiveness and expertise. One client noted the team's 'willingness to always be there when needed' and praised their helpfulness and personable nature. The effective communication and support system further enhance collaboration, leading to improved network stability and security. Overall, the sentiment reflects a strong endorsement of their services, with minor observations on staffing challenges.-
Managed IT Services for Nonprofit Organization
5.0 Jan 26, 2021The willingness to always be there when needed and make sure we looked after is impressive. Our staff find the technicians helpful and personable. They are continually training and keeping up to date with all the changes in technology to provide us with a better product.
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4 of 7 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Home Medical Equipment Company
5.0 — Generations Technology Solutions provides managed IT services for a home medical equipment provider. They manage the network infrastructure and individual users as well as any major infrastructure Read moreWas this helpful?
Industry Experience
Generation Technology Solutions has received positive feedback across various industries, including Construction, Healthcare, Nonprofit, Consumer Products, Hospitality, Transportation, and Utilities. Clients highlight the provider's expertise in managed IT services, their responsive support, and proactive problem-solving abilities. The overall sentiment is highly favorable, particularly in Healthcare and Nonprofit sectors, where clients appreciate their reliability and customer service. Organizations seeking robust IT management and support will find Generation Technology Solutions to be a strong fit.
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Construction Healthcare Nonprofit Other Industry Consumer Products Hospitality & leisure Transportation UtilitiesWas this helpful?
More responsive than most other service providers
Get in TouchGeneration Technology Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$100 - $149 / hr10 - 49North York, Canada
Services provided
55% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +110% Other IT Consulting and SIFocus Areas
35% Help desk15% Managed Hosting Services15% Network +415% Security8% Telecom7% Hardware5% Disaster RecoverySee all 1 projectsConnectability IT Support is a Managed IT Services provider specializing in comprehensive cybersecurity and IT support services. Their reviews highlight a strong emphasis on proactive IT management and 24/7 monitoring, with 100% of feedback noting timely issue resolution and effective communication. Clients appreciate the team's collaborative spirit and ability to assist users with varying levels of IT expertise.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Services for Medical Care Facility
5.0 — Connectability IT Support provides comprehensive cybersecurity and IT services for a medical care facility. The team offers hardware and managed services support, including remote monitoring and Read moreWas this helpful?
Industry Experience
Connectability IT Support has demonstrated expertise in the medical industry, particularly within long-term care facilities. They have received positive feedback for their comprehensive cybersecurity solutions, proactive IT support, and effective communication. Clients appreciate their timely issue resolution and educational efforts, contributing to an overall sentiment of satisfaction. Their strengths in providing tailored IT services suggest a strong fit for healthcare organizations seeking reliable and secure IT support.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Connectability IT Support express strong satisfaction with the company's cost-effectiveness and value for money. One client highlighted the peace of mind provided through 24/7 monitoring and timely issue resolution, emphasizing that disruptions were minimal and support was responsive. Overall, clients appreciate the comprehensive cybersecurity solutions offered and the proactive approach to IT management, indicating a favorable sentiment towards the pricing relative to the quality of service received.Was this helpful?
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$25,000+$50 - $99 / hr50 - 249San Pedro Garza García, Mexico
Services provided
25% IT Managed Services50% ERP Consulting and SI10% BI & Big Data Consulting & SI +210% IT Staff Augmentation5% Mobile App DevelopmentFocus Areas
50% Help desk25% Security20% Managed Software Application & Solutions +15% Other IT managed servicesSee all 3 projectsDYCSI is a specialized provider of SAP implementation services, recognized for their expertise in integrating SAP modules to enhance financial, HR, and core banking solutions. Across reviews, 100% of clients commend their professionalism, project management capabilities, and ability to meet tight deadlines. Their personnel are noted for being kind, committed, and flexible, with a strong focus on customer satisfaction and seamless team integration.
Reviews mention Team players
The feedback regarding DYCSI's team player sentiment is overwhelmingly positive. Clients highlighted the seamless integration of DYCSI's team with their own, creating a 'one team' experience that fostered collaboration and effective delivery. One client emphasized the 'cohesive squad' dynamic, which facilitated the successful rollout of a core banking solution. Additionally, DYCSI's commitment to customer service and adaptability was noted, reinforcing their reputation as dedicated partners in project execution.-
IT Consulting for Financial Institution
5.0 Jun 11, 2020DYCSI has the ability to deliver a "one team" experience. The difference between "their team" and ours disappeared and we had one cohesive squad delivering great features - it was a good example of a truly successful blended team. That partnership is valuable to grow a truly effective blended team over time.
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Industry Experience
DYCSI has demonstrated expertise in the Consumer Products, Food & Beverages, and Financial Services industries. Clients praise their effective project management, adaptability, and clear communication. In Consumer Products, they successfully implemented SAP for accounting compliance, while in Food & Beverages, they managed lease contract oversight. Their strong performance in Financial Services included delivering a core banking solution on time. Overall, sentiment is highly positive across these industries, making DYCSI a solid choice for clients seeking SAP solutions.
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Consumer Products Food & Beverages Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with DYCSI's cost-effectiveness and overall value for money. One client noted that DYCSI was the most efficient choice compared to competitors, highlighting the absence of additional yearly maintenance costs. Another review emphasized that DYCSI met all budget requirements while delivering timely results. Overall, the sentiment reflects that clients found DYCSI's pricing competitive and appreciated the high quality of service provided, leading to successful project outcomes.Was this helpful?
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$5,000+Undisclosed50 - 249Houston, TX
Services provided
25% IT Managed Services30% Cybersecurity25% Mobile App Development +120% Custom Software DevelopmentFocus Areas
20% Help desk25% Security15% Network +410% Disaster Recovery10% Governance & Compliance Assessments10% Managed Hosting Services10% Managed Software Application & SolutionsSee all 3 projectsITsGuru - Managed IT Services is a provider of Managed IT Services, including IT Support Services and Outsourced IT Management. The company is praised for its efficient problem resolution and rapid response times, with 100% of reviewers noting their impressive speed and effectiveness. They are known for seamless upgrades and implementations without disrupting business operations.
1 of 1 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services for Electronic Supply Company
5.0 — ITGuru - Managed IT Services provides IT services for an electronic supply company. The team handles network infrastructure, PC maintenance, server management, and desktop backup. Read moreWas this helpful?
Industry Experience
ITsGuru has demonstrated strong expertise in the automotive industry, particularly in managing network infrastructure, desktop maintenance, and cybersecurity compliance. Clients appreciate their quick response times and effective problem resolution, particularly during critical upgrades and transitions. Overall sentiment in this sector is highly positive, indicating ITsGuru’s capability to enhance business productivity and provide seamless IT support, making them a suitable partner for automotive businesses in need of managed IT services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ITsGuru's cost-effectiveness and value for money, particularly highlighting their prompt response times and efficient service delivery. One client noted that ITsGuru successfully managed significant upgrades without disrupting business operations, reinforcing the perception of their services as worthwhile investments. Overall, the feedback indicates a strong sentiment towards the company's competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Enterprise App Modernization +125% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Managed Software Application & Solutions20% SecuritySee all 38 projectsEvonence is a Managed IT Services provider specializing in Google Workspace solutions, including email migration, support, and cloud management. Reviews highlight their strong project management, responsive communication, and expert knowledge, with 100% of reviewers reporting satisfaction with their timely delivery and technical expertise. Additionally, 90% of clients praised their cost-effectiveness and value, with no significant areas for improvement noted.
Reviews mention Team players
Clients have consistently praised Evonence for their collaborative approach, highlighting their effective teamwork. One CEO noted, 'It appears this company works together as a team,' reflecting a strong sentiment towards their team dynamics. Additionally, the timely response to client needs further underscores their commitment to teamwork, with no reported areas for improvement. Overall, the feedback indicates a positive perception of Evonence as a cohesive unit dedicated to client success.-
Email Support Services for Community Counseling Company
5.0 Jun 3, 2024It appears this company works together as a team. My needs were met within a timely frame.
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18 of 20 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 20 ReviewsIT Managed Services PROJECT HIGHLIGHT
Google Workspace Development for Debt Collection Company
5.0 — Evonence was hired to develop a Google Workspace platform for a debt collection company. The team handled the ongoing project. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Evonence's value for money, often highlighting that their pricing fits within budget constraints while delivering effective solutions. For instance, one client praised them for being 'under budget' while another noted 'good value for cost' in transitioning to Google Workspace. Many reviews emphasize the company's responsiveness and timely delivery, reinforcing the sentiment that clients receive substantial value relative to their investment.Was this helpful?
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$25,000+$150 - $199 / hr10 - 49Boca Raton, FL
Services provided
50% IT Managed Services30% IT Strategy Consulting10% Cloud Consulting & SI +110% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +320% Network10% Security10% TelecomSee all 1 projectsR2 Unified Technologies is a provider of Managed IT Services and Outsourced IT Management, specializing in building and managing data center infrastructures. Reviews highlight their proactive approach, transparent communication, and exceptional project management. With a perfect satisfaction rate, clients praise their commitment to going above and beyond contractual obligations.
1 of 1 IT Managed Services reviews are 5 stars$10,000,000 + avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Data Transfer and Management for Computer Software Company
5.0 — R2 Unified Technologies handled a data center migration, setting everything up and providing hardware and implementation. They’re currently in charge of managing the new and much larger data Read moreWas this helpful?
Industry Experience
R2 Unified Technologies has demonstrated expertise predominantly in the Information Technology sector, particularly in data center migration and management for software companies. Clients commend their proactive communication, project management, and commitment to exceeding expectations without hidden costs. The overall sentiment is highly positive, indicating that R2 Unified Technologies is a strong fit for organizations seeking reliable IT infrastructure solutions, especially those within the software and travel industries.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised R2 Unified Technologies for providing excellent value for money, particularly highlighting their transparency in pricing and avoidance of hidden fees. One client noted a significant investment of over $10 million, expressing satisfaction with their proactive approach and clear communication. They appreciated that R2 does not 'nickel and dime' clients, instead offering comprehensive solutions that include hardware and implementation within their quotes, reinforcing a strong sentiment of trust and value.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Beograd, Serbia
Services provided
50% IT Managed Services50% Cloud Consulting & SIFocus Areas
20% Help desk50% Managed Hosting Services10% Disaster Recovery +210% Other IT managed services10% SecuritySee all 4 projectsSuperAdmins is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management, offering expertise in server infrastructure management and security. With a focus on client needs and efficient communication, 100% of reviewers praise their reliability and knowledge, highlighting their ability to deliver on promises and execute tasks promptly.
Reviews mention Collaborative
SuperAdmins received positive feedback regarding their collaborative approach. Clients noted their flexibility in communication, working across time zones, and engaging in ad-hoc meetings to meet project needs. One client emphasized the importance of having solid technical expertise on their end to maximize the collaboration. Overall, the sentiment reflects a strong appreciation for SuperAdmins' teamwork and adaptability, contributing to a smooth project execution.-
E-commerce Development for Full Service Creative Agency
5.0 Aug 4, 2020They were great in regards to project management. We added them to our company Slack. They’re in a different timezone, but they’re really flexible. They worked with us at whatever time to get what was needed. We had ad-hoc meetings.
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1 of 1 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Workplace Experience Platform
5.0 — SuperAdmins provides ongoing managed IT services, including AWS server support, and security testing and enhancements. In terms of specific tasks, they installed a firewall to earn a new security Read moreWas this helpful?
Industry Experience
SuperAdmins has demonstrated expertise across multiple industries, including Software, Information Technology, Gaming, and Advertising & Marketing. Clients commend their seamless integration into existing operations, efficient project management, and strong technical knowledge. In Software, they excel in 24/7 operations support, while in IT, they effectively manage AWS infrastructure. In Gaming, their contributions to backend stability and scalability have been crucial, and in Advertising, they provide solid infrastructure for e-commerce platforms. Overall, the sentiment is overwhelmingly positive, highlighting reliability and responsiveness as key strengths.
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Software Information technology Gaming Advertising & marketingWas this helpful?
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UndisclosedUndisclosed10 - 49Tukwila, WA
Services provided
30% IT Managed Services30% Cybersecurity30% IT Strategy Consulting +110% Other IT Consulting and SIFocus Areas
35% Help desk35% Network30% SecuritySee all 7 projectsCyberStreams is a Managed IT Services provider specializing in outsourced IT support and management. Across their reviews, clients consistently express satisfaction with their promptness, efficiency, and comprehensive IT solutions, with 100% of reviewers highlighting their responsiveness and expertise. CyberStreams is praised for improving operational efficiency and maintaining strong client relationships, making them a reliable partner in IT management.
Reviews mention Great team
Clients consistently praise CyberStreams for their exceptional team dynamics and professionalism. One CEO noted, 'Their engineers are easy to work with and keep our network up and running,' highlighting the team's collaborative nature. Additionally, feedback emphasized the staff's friendliness and the ease of communication, with one client stating, 'They're easy to work with.' Overall, the sentiment reflects a strong appreciation for CyberStreams’ team-oriented approach and reliability.-
Computer Network Management for Credit Union
5.0 Mar 16, 2023The engineers are easy to work with and keep our network up and running. They're easy to work with, and the staff is friendly.
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5 of 6 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Financial Services Company
5.0 — CyberStreams provided managed IT services to a financial services firm. They handled all the client's IT needs, including software and hardware maintenance, server configurations, and IT audits. Read moreWas this helpful?
Industry Experience
CyberStreams has demonstrated expertise across several industries, including Design, Healthcare, Financial Services, Construction, and Nonprofit sectors. Clients praised their promptness and efficiency, particularly in resolving IT issues and managing services. In Healthcare, their knowledge and responsiveness were highlighted, while in Financial Services, they provided reliable managed IT solutions. The Construction industry noted the positive impact on growth and productivity. Overall, feedback indicates a strong sentiment regarding CyberStreams' ability to deliver effective IT support tailored to diverse industry needs.
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Design Healthcare Financial services Construction NonprofitWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+$150 - $199 / hr2 - 9Coral Gables, FL
Services provided
70% IT Managed Services15% Cybersecurity10% Unified Communications Consulting & SI +15% Cloud Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services20% Security +415% Disaster Recovery15% Telecom5% Hardware5% NetworkSee all 6 projectsSmartProIT is a Managed IT Services provider offering comprehensive IT management and support solutions, including outsourced IT services and IT support services. With a 100% positive feedback rate across reviews, clients commend their responsiveness, professionalism, and ability to meet project deadlines and budget. Notably, 80% of reviewers highlight their effective communication and quick problem resolution, underscoring their commitment to client satisfaction.
Reviews mention Efficient
Clients consistently highlight SmartProIT's efficiency in resolving IT issues promptly. One client noted their swift handling of requests through an effective ticketing system, stating, 'They’re swift and efficient at handling any task.' Additionally, their proactive communication and updates on ongoing issues demonstrate a commitment to maintaining operational continuity, which was crucial during the transition to remote work. Overall, the sentiment reflects a strong appreciation for SmartProIT's reliable and effective service.-
IT Managed Services for Insurance Company
5.0 Oct 31, 2023Project management isn’t on them, but they’re swift and efficient at handling any task. Moreover, it’s very quick and easy to contact SmartProIT when we have issues because they have a great ticketing system. Additionally, if something is lingering, they don’t leave us alone. The team reminds us that they’re still working on the issue and gives us constant updates.
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5 of 5 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Security Analysis for Medical Practice
5.0 — SmartProIT has migrated a hematology and oncology practice's phone systems from analog to VOIP. The team also manages the client's IT infrastructure and helps them do security analysis for HIPAA Read moreWas this helpful?
Industry Experience
SmartProIT has demonstrated expertise across various industries, including Construction, Advertising & Marketing, Financial Services, and Restaurants. Clients commend their responsiveness, effective IT solutions, and continuous support. In Construction, they excel in server management and remote work adaptation. In Advertising & Marketing, they enhance network security and efficiency. In Financial Services, they are recognized for prompt issue resolution and IT infrastructure management. In Restaurants, they ensure PCI compliance and maintain POS systems. Overall, SmartProIT is well-suited for businesses needing reliable IT services across these sectors.
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Construction Advertising & marketing Financial services RestaurantsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with SmartProIT's pricing and value for money. One CFO noted they spend approximately $8,000 annually, emphasizing excellent service quality and responsiveness. Another client, a marketing company owner, invested around $25,000 per year, appreciating timely responses and budget adherence. The overall sentiment reflects a strong belief that SmartProIT provides reliable services at reasonable prices, with clients highlighting their ability to deliver solutions that fit within budget constraints while maintaining high-quality service.Was this helpful?
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$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Services provided
10% IT Managed Services30% Business Consulting20% E-Commerce Development +320% Mobile App Development10% Search Engine Optimization10% Web DesignFocus Areas
20% Help desk30% Managed Hosting Services30% Security +210% Disaster Recovery10% Other IT managed servicesSee all 24 projectsPQube Business Solutions is a dynamic company specializing in managed IT services, offering solutions such as outsourced IT support and managed IT management. Across the reviews, 100% of clients commend their responsiveness, attention to detail, and high-quality service delivery, with many highlighting their impressive project management and technical expertise. Their ability to rectify technical issues efficiently and meet client expectations consistently stands out.
Reviews mention Openness
Clients have expressed high satisfaction with PQube Business Solutions' openness in communication and collaboration. One client highlighted the team's responsiveness and willingness to use preferred tools for meetings, ensuring smooth progress tracking. They noted, 'Whenever they had a question or we did - we would just jump on a call or screen share meeting and things got done!' Overall, the sentiment reflects a strong appreciation for the company's transparency and adaptability throughout the project.-
E-Commerce Dev for Pressroom Product Manufacturer
5.0 Aug 17, 2022They were very open to using whatever tools and resources we wanted for meetings and tracking progress. We wanted to keep it simple so we had a minimum of weekly calls (I know the team had daily stand ups though) and communication was a breeze. Whenever they had a question or we did- we would just jump on a call or screen share meeting and things got done!
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Industry Experience
PQube Business Solutions has received positive feedback across multiple industries, including Consulting, Manufacturing, Pharmaceuticals, Education, and Software. Clients praised their technical proficiency, timely delivery, and strong project management. Notably, their expertise in digital marketing and eCommerce development was highlighted in the manufacturing and arts sectors. Overall sentiment is highly favorable, indicating that PQube is well-suited for organizations seeking robust IT solutions, especially in cloud services, website development, and digital strategy.
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Consulting Manufacturing Pharmaceuticals Arts, entertainment & music Software Other Industry Education IT Services Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend PQube Business Solutions for their competitive pricing and exceptional value for money. Feedback highlights that their pricing fits clients' budgets while delivering high-quality work, as noted by a client who mentioned, 'good value for cost.' Another client emphasized their ability to meet expectations and provide a high caliber of service, stating, 'the quality of the work they deliver for the money we’re investing is top-notch.' Overall, sentiment reflects satisfaction with cost-effectiveness and project outcomes.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49New York, NY
Services provided
45% IT Managed Services35% ECM Consulting and SI10% Custom Software Development +110% Web DesignFocus Areas
20% Help desk20% Cloud Server Migration20% Disaster Recovery +220% Network20% SecuritySee all 9 projectsLongi Engineering provides comprehensive Managed IT Services, excelling in IT Management, IT Support Services, and Outsourced IT Support. Reviewers praise their adaptability and responsiveness, with 100% positive feedback highlighting their strategic solutions and project management. Clients appreciate their dedication to understanding business needs and delivering tailored, cost-effective IT services on time.
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Longi Engineering has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers noting their responsiveness and timely delivery of solutions. Clients highlight the company's expertise in scaling solutions to fit specific needs, with 100% satisfaction in project management and communication. One user emphasized their inclusive approach, fostering collaborative problem-solving and ensuring no concerns were dismissed. Overall, Longi Engineering is recognized for their strong value and effective service in managed IT solutions.
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3 of 3 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Nonprofit Labor Union
5.0 — Longi Engineering provides managed IT services for a nonprofit labor union. The team is responsible for server monitoring, security protocol review and implementation, capital projects, and Python Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Longi Engineering is consistently praised for their cost-effectiveness and value for money. Clients have noted significant cost reductions, such as a 90% decrease in expenses after migrating to cloud services. Feedback highlights their transparent pricing, responsiveness, and timely delivery of services. One client emphasized that Longi Engineering provided solutions tailored to their budget without compromising quality. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction with the return on investment and the quality of service received.Was this helpful?
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$1,000+$100 - $149 / hr250 - 999South Jordan, UT
Services provided
65% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +25% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
20% Help desk30% Network15% Managed Hosting Services +315% Security10% Disaster Recovery10% HardwareSee all 3 projectsExecutech is a provider of Managed IT Services, offering comprehensive IT support and management solutions. The company is highly praised for its exemplary customer service, quick response times, and deep technical expertise, with 100% of reviewers highlighting their responsiveness and reliable support. Clients consistently commend Executech's ability to handle complex IT needs and maintain strong communication, fostering long-term partnerships.
Reviews mention Accessible
Overall, client sentiment regarding Executech's accessibility is highly positive. One client highlighted their exceptional customer support, stating, "I know I can always reach someone to assist in solving any issues rapidly." Another emphasized the outstanding workflow and consistent availability of support techs, reinforcing the notion that Executech is reliable and approachable. The absence of noted areas for improvement further underscores their commitment to accessibility and effective communication.-
Managed IT Services for Healthcare Provider
5.0 Nov 22, 2022Customer support. I know I can always reach someone to assist in solving any issues rapidly.
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Industry Experience
Executech has demonstrated expertise across various industries, including Healthcare, Business Services, and Construction. Feedback highlights their exceptional customer support, responsiveness, and ability to adapt to diverse IT needs. In Healthcare, they excel in managed IT support, fostering trust and reliability. In Business Services, their collaboration on complex systems and successful ISO-27001 certification reflects their technical prowess. The Construction industry values their thorough network management and communication. Overall, Executech is well-suited for organizations seeking reliable IT solutions in these sectors.
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Healthcare Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Executech's cost and value for money. One client noted their long-term partnership, stating, "Executech has allowed me to focus on other areas of responsibility," highlighting the value of their managed IT support. Another mentioned, "Our investment has been around $150,000," yet emphasized the high quality of service and responsiveness, indicating that the cost is justified by the quality provided. Overall, sentiment regarding pricing and value is overwhelmingly positive.Was this helpful?
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UndisclosedUndisclosed250 - 999North Little Rock, AR
Services provided
40% IT Managed Services15% CRM Consulting and SI15% Cloud Consulting & SI +215% Cybersecurity15% IT Strategy ConsultingFocus Areas
15% Help desk20% Network20% Security +710% Managed Software Application & Solutions10% Other IT managed services5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Software Evaluation5% Vendor Procurement & SelectionSee all 20 projectsAscend Technologies is a prominent Managed IT Services provider offering comprehensive IT Management, IT Support Services, and Outsourced IT Support. With a 99.1% approval rate, clients frequently commend their detail-oriented project management and responsiveness. They excel in cybersecurity, infrastructure updates, and cloud solutions, ensuring minimal downtime and enhanced productivity for diverse industries, including nonprofits and real estate. Their consistent quality and strategic planning are widely appreciated.
Reviews mention High-quality work
Overall, clients have consistently praised Ascend Technologies for delivering high-quality work. They noted that the team is proactive, highly skilled, and responsive, often exceeding expectations. One client highlighted their 'excellent and very professional job' in managing complex projects seamlessly, while another emphasized the '99.1% approval rate' for their work. Clients appreciated the personalized approach and effective communication, which enhanced their overall satisfaction and trust in the services provided.-
IT Infrastructure Services for Church Organization
4.5 Nov 9, 2018Switchfast delivers high-quality services at a cost-effective rate. Their breadth and depth of experience allow us to maintain a one-person in-house IT staff. Their team outperforms any part-time person we could hire, saving us time, effort, and money.
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Managed Services & Helpdesk for Community Foundation
5.0 Mar 21, 2018They've established a very smooth process. The approval rate for their work has been 99.1% over the course of our partnership. We're very pleased with them.
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Managed Infrastructure & Tech Advisory for Wholesaler
5.0 Aug 31, 2017They’ve done an excellent and very professional job on all of the projects that they’ve helped us do. When we switched provider hosting systems for our email, they fully managed and completed that project and did it very well. The server project was also handled fluidly and seamlessly and without any major problems.
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13 of 17 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 17 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Marketing Agency
5.0 — Ascend Technologies (formerly Switchfast Technologies) offers managed IT services to a marketing agency. They oversee communication products, implement cybersecurity measures, and respond to Read moreWas this helpful?
Industry Experience
Ascend Technologies has demonstrated strong expertise in the Education, Advertising & Marketing, Nonprofit, Financial Services, Legal, Manufacturing, and Business Services sectors. Feedback highlights their strengths in cybersecurity, IT infrastructure management, and proactive support. Clients appreciate their responsiveness, tailored solutions, and commitment to understanding unique organizational needs. Overall, sentiment is positive across industries, indicating Ascend's suitability for clients seeking reliable IT services, particularly in sectors prioritizing cybersecurity and technical support.
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Education Advertising & marketing Other Industry Nonprofit Financial services Design Legal Manufacturing Business servicesWas this helpful?
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$5,000+$150 - $199 / hr10 - 49West Hollywood, CA
Services provided
40% IT Managed Services10% BI & Big Data Consulting & SI10% Cloud Consulting & SI +410% Cybersecurity10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Software Evaluation10% TelecomSee all 4 projectsInsightful Networks is a Managed IT Services provider specializing in IT support and management, VoIP systems, and cloud-based solutions. Across reviews, 100% of clients praised their efficiency, detail-oriented communication, and timely project delivery, highlighting significant improvements in productivity and system reliability. Reviewers often mention the proactive approach of their team, notably Jeff and Ryan, in addressing client needs.
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Insightful Networks has received overwhelmingly positive feedback in their Help desk services, with 100% of reviewers expressing satisfaction. Clients appreciate their proactive approach and effective communication, noting timely project delivery and excellent support from team members like Ryan. They highlight the company's ability to manage IT systems efficiently, keeping clients informed and systems updated. Overall, Insightful Networks demonstrates strong expertise and a significant positive impact on client operations.
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4 of 4 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud-Based Network Set Up & IT Services for CPA Firm
5.0 — A CPA firm has hired Insightful Networks to set up their cloud-based network to be secure and provide IT support. Read moreWas this helpful?
Industry Experience
Insightful Networks has demonstrated significant expertise in the construction and financial services industries. Clients in construction, including concrete and excavation contractors, praised their efficient IT solutions, communication, and ability to enhance productivity. In financial services, their secure cloud-based systems and responsive support were highlighted positively. Overall, they are well-regarded for their technical proficiency, project management, and impact on operational efficiency across these sectors.
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Construction Other industries Financial servicesWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Gainesville, FL
Services provided
50% IT Managed Services35% Cybersecurity10% IT Strategy Consulting +15% Cloud Consulting & SIFocus Areas
40% Help desk20% Managed Hosting Services15% Security +55% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% Network5% TelecomSee all 3 projectsGiaSpace is a Managed IT Services company specializing in IT management, support, and outsourced IT solutions. Their reviews reflect a strong customer satisfaction rate, with a majority of clients praising their responsiveness, competence, and ability to exceed expectations. Notably, 100% of reviewers highlighted GiaSpace's efficiency in handling complex IT challenges and their adept project management skills, often delivering on time and within budget.
Reviews mention Accessible
Clients consistently commend GiaSpace for their accessibility and responsiveness throughout project execution. One client highlighted their 'availability and competence' during a complex setup involving multiple stakeholders. The efficient communication through their HelpDesk system was particularly noted, facilitating seamless coordination. Overall, the sentiment regarding accessibility is highly positive, reflecting a well-organized company that effectively manages client interactions and project timelines.-
Managed IT Services for ICT Company
5.0 Dec 5, 2022During this work we had some communication exchanges with their IT Manager, via their HelpDesk system, to coordinate the different configuration activities of these systems. We had the opportunity, again, to appreciate their availability and competence. They were a very well-organized and highly computerized company, with PSA tools well used to better manage their activities, both in the HelpDesk and Sales fields.
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3 of 3 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Cybersecurity for Pharmaceutical Company
5.0 — GiaSpace has provided managed IT services and cybersecurity to a pharmaceutical company for many years. Their scope includes server monitoring, hardware and software installations, security Read moreWas this helpful?
Industry Experience
GiaSpace has demonstrated expertise across various industries, including Logistics & Supply Chain, IT Services, and Pharmaceuticals. Clients in logistics praised their responsiveness and project management, while those in IT commended their organization and competence in system installations. In the pharmaceutical sector, feedback highlighted their capability in IT management and cybersecurity, showcasing a strong impact on operational efficiency. Overall, GiaSpace is viewed positively, especially in sectors requiring robust IT solutions and managed services.
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Logistics & Supply Chain IT Services PharmaceuticalsWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Las Vegas, NV
Services provided
45% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
25% Help desk15% Network10% Disaster Recovery +810% Managed Hosting Services10% Security5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Other IT managed services5% Telecom5% Vendor Procurement & SelectionSee all 8 projectsNetEffect is a Managed IT Services provider excelling in outsourced IT support and management. With a focus on comprehensive IT solutions, they are praised for reducing network issues and enhancing staff morale. Approximately 83% of reviews highlight their responsiveness and dedication, while around 67% commend their seamless project transitions. Clients consistently describe NetEffect as a reliable IT partner with strong communication skills and a proactive approach to addressing IT needs.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
NetEffect has received positive feedback for their Help Desk services, with clients noting a significant decrease in network outages and improved staff morale. Approximately 85% of reviewers highlight their strong local presence and expertise in IT support. However, project management consistency was mentioned as an area for improvement, with some delays noted. Overall, clients appreciate the responsive communication and dedicated support staff, asserting that NetEffect effectively meets their IT needs.
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6 of 7 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Real Estate Development Company
5.0 — NetEffect provides managed IT services to a development and asset management company. Their scope includes ongoing IT maintenance, cybersecurity compliance, consulting, IT project management, and Read moreWas this helpful?
Industry Experience
NetEffect has demonstrated strong IT support across varied sectors, including Non-profit, Financial Services, Environmental Services, Advertising & Marketing, Consumer Products, Real Estate, and Labor Unions. Feedback highlights their expertise in managing IT transitions, enhancing security, and providing responsive service. Overall sentiment is highly positive, with clients appreciating their proactive communication, reliability, and ability to tailor solutions to specific industry needs, making them a formidable partner for organizations seeking comprehensive IT management.
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Non-profit Financial services Environmental Services Advertising & marketing Consumer Products Real estate Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend NetEffect for their reasonable pricing and high value for money. For instance, the CFO of Three Square Food Bank noted their 'reasonable rates,' while the CFO of BEC Environmental highlighted their 'good value for cost.' Overall, the sentiment reflects satisfaction with the services provided, as many clients appreciate the responsiveness and expertise of the team, which justifies their investment in the company's IT solutions.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Old Tappan, NJ
Services provided
50% IT Managed Services20% Web Design20% Web Development +110% Search Engine OptimizationFocus Areas
40% Help desk50% Managed Hosting Services10% Managed Software Application & SolutionsSee all 49 projectsAccuWebHosting.com is a reputable provider of Managed IT Services with a focus on web hosting solutions. The company receives positive feedback for its reliable technical support and efficient ticketing system, mentioned by approximately 70% of reviewers. Clients commend their responsiveness and attention to detail, though some suggest improvements in pricing and chat support features.
Reviews mention Helpful
Clients have expressed that AccuWebHosting.com provides highly effective technical support, particularly in setting up VPS services. One client noted the support team's promptness and thoroughness, stating they were 'extremely helpful' and even reached out by phone when necessary. Although there were occasional delays in response times, the overall sentiment remains positive, with clients recommending their services for their reasonable pricing and reliability.-
IT Managed Services for Foreign Exchange Trader
4.0 Mar 23, 2020The technical support team was extremely helpful, and even went over, in detail some of the issues I was having with the directions given. They even reached out to me by phone when they weren't hearing back from me in a timely manner. I am very grateful, as now I will be able to conduct my trading transactions without interruptions.
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5 of 7 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Web Hosting for Model Aeronautics Club
5.0 — AccuWeb Hosting provides hosting services for a model aeronautics club's new website. Read moreWas this helpful?
Industry Experience
AccuWebHosting.com has received positive feedback across various industries, including IT Services, Healthcare, Advertising & Marketing, and Consulting. Clients commend their reliable hosting, excellent customer support, and professional service. The overall sentiment indicates strong satisfaction, particularly in IT Services and Advertising & Marketing, where their solutions facilitate effective online presence and growth. AccuWebHosting is especially suited for clients seeking dependable web hosting and technical support in technology-driven sectors.
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Other Industry IT Services Healthcare Advertising & marketing Consulting Business services Arts, entertainment & music Retail Energy & natural resources Legal Hospitality & leisure Gaming Software Information technology Nonprofit Design EducationWas this helpful?
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$25,000+Undisclosed250 - 999Los Angeles, CA
Services provided
10% IT Managed Services20% Cloud Consulting & SI20% IT Strategy Consulting +420% Unified Communications Consulting & SI10% CRM Consulting and SI10% Custom Software Development10% Web DesignFocus Areas
20% Help desk30% Disaster Recovery20% Security +410% Managed Software Application & Solutions10% Network5% Hardware5% Other IT managed servicesSee all 5 projectsSADA, An Insight Company, is a versatile IT consulting firm specializing in cloud solutions and digital transformation, with a significant focus on Google's suite of products. Across multiple reviews, customers express high satisfaction with their technical expertise, flexibility, and commitment, resulting in substantial cost savings and increased operational efficiency. Approximately 80% of reviewers highlight SADA's adept project management and customer service. There are minor mentions of improvement opportunities in transition timing and backend conversions.
Reviews mention Accessible
Clients consistently express positive sentiments regarding SADA's accessibility and support throughout their projects. One client highlighted the company's dedication, stating, "They understood the challenges of a large transition" and appreciated the monthly visits from their project manager. Additionally, the availability of 24/7 help desk services was noted as a significant advantage. Overall, feedback indicates that SADA is committed to ensuring client success and provides timely assistance, although some clients desire improved transition timelines.-
Google Suite Transition for Hospital System
5.0 Dec 12, 2017We're definitely happy with their availability. Their business network has also allowed SADA to connect us directly with Google to discuss opportunities, which is extraordinary. They introduced us to the Google Analytics framework, their AI, and helped organize a roadmap for the future of our organization.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with SADA's cost-effectiveness and value for money. One client noted they chose SADA for their competitive pricing and capabilities, resulting in nearly $1,000,000 in savings through the implemented solution. Another client emphasized that SADA's services helped them cut Microsoft-related costs by half over five years, highlighting the long-term financial benefits. Overall, the sentiment suggests that SADA provides significant value relative to their pricing.Was this helpful?
More responsive than most other service providers
Get in TouchSADA, An Insight Company is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$100 - $149 / hr250 - 999Warszawa, Poland
Services provided
20% IT Managed Services30% Cloud Consulting & SI20% BI & Big Data Consulting & SI +315% Cybersecurity10% AR/VR Development5% IoT DevelopmentFocus Areas
16% Help desk20% Security16% Disaster Recovery +316% Managed Hosting Services16% Managed Software Application & Solutions16% NetworkSee all 7 projectsPredica is an IT consulting firm specializing in Microsoft technologies, offering services such as identity management, cloud solutions, and CRM implementations. Reviews highlight their technical expertise and ability to deliver scalable solutions, with 85% of clients expressing satisfaction with their responsiveness and solution-oriented mindset. However, some note areas for improvement, including documentation and communication in multi-party projects. Overall, Predica is recognized for its strong technical knowledge and commitment to project timelines.
Reviews mention High-quality work
Predica consistently receives high praise for delivering high-quality work, as noted by clients who highlighted their reliability and proactive approach. One client emphasized their 'get-things-done mindset' and ability to respond swiftly to challenges. Another remarked on Predica's impressive quality and responsiveness in implementing security solutions, resulting in a notable return on investment. Overall, clients express satisfaction with Predica's commitment to excellence and their capability to meet project demands effectively.-
Application Support for Performance Metrics Company
4.0 Dec 9, 2019Predica helped us scale our company. We’ve managed to build a scalable business with them. Two years ago, we had to rebuild our product because the industry shifted from on-premise to cloud-based. Predica helped us redefine our whole business offering by building a cloud MVP within 6 months.
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Identity Management Implementation & Cloud Services
4.0 May 22, 2017With Predica, we have access to people who can think independently, and who want to provide a good solution. They are good at sticking to deadlines and delivering good quality. I can’t think of anything they haven’t done well. Predica delivered what was promised for all our projects, in a nice and solid way.
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Industry Experience
Predica has demonstrated expertise across industries such as Business Services, Government, Healthcare, Retail, Real Estate, and Information Technology. Feedback highlights their strengths in delivering proactive solutions, technical knowledge, and project management. Clients commend their ability to enhance security in Government and Healthcare, streamline operations in Retail, and implement cloud solutions in IT. Overall sentiment is positive, indicating Predica is a strong fit for organizations seeking innovative technical solutions and support in digital transformation.
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Business services Government Healthcare Retail Real estate Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Predica as providing good value for money, particularly highlighting their reliability and expertise. One client invested approximately $150,700 and noted that Predica's solutions yielded a clear return on investment. Another client mentioned spending around $362,000, emphasizing that Predica consistently met deadlines and adapted to changing requirements. The overall sentiment indicates that while pricing may vary, the quality and efficiency of service justify the costs associated with their engagements.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Redondo Beach, CA
Services provided
40% IT Managed Services30% Cybersecurity30% IT Strategy ConsultingFocus Areas
20% Help desk40% Security15% Disaster Recovery +310% Managed Hosting Services10% Network5% HardwareSee all 18 projectsSugarShot is a comprehensive Managed IT Services provider specializing in IT support services, cybersecurity, and outsourced IT management. The company receives overwhelmingly positive feedback, with approximately 90% of reviewers noting their expertise, responsiveness, and proactive problem-solving capabilities. Several clients emphasize SugarShot's strong communication, timely deliverables, and tailored solutions, making them a reliable partner for managed IT needs.
Reviews mention Great team
Clients consistently praise SugarShot's professionalism and responsiveness, highlighting the team's ability to address IT needs effectively. One client noted their quick turnaround and pleasant demeanor, stating, 'I genuinely enjoy the people that work there.' They appreciate the team's proactive approach, although some desire improved communication regarding ongoing goals. Overall, the sentiment reflects a strong endorsement of SugarShot as a reliable and supportive IT partner.-
IT Managed Services for Engineering Membership Association
4.5 Feb 25, 2020I genuinely enjoy the people that work there. They’re pleasant and courteous. Their turnaround time is great, and they’re always quick to get back to us. Additionally, they’re accomodating. I like the way they conduct their business.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with SugarShot's pricing structure and value for money, noting that their services are competitively priced and offer significant benefits. For instance, one client mentioned spending around $50,000 annually while experiencing excellent support and improved security. Another highlighted the proactive communication and responsiveness, stating that their investment of $100,000 was justified by the high level of service received. Overall, the sentiment reflects that clients perceive SugarShot as a valuable partner providing cost-effective solutions.Was this helpful?
More responsive than most other service providers
Get in TouchSugarShot is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$200 - $300 / hr2 - 9Bloomingdale, IL
Services provided
60% IT Managed Services30% Cybersecurity10% Cloud Consulting & SIFocus Areas
10% Help desk20% Disaster Recovery10% Governance & Compliance Assessments +610% Hardware10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Software EvaluationSee all 4 projectsTechVoo is a Managed IT Services provider specializing in comprehensive IT support, including network administration, cybersecurity, and hardware procurement, with a strong focus on customer satisfaction and reliability. The company consistently receives positive feedback, with 100% of reviewers highlighting their excellent communication, responsiveness, and value for cost, making them a trusted MSP partner for various industries.
Reviews mention Efficient
Clients consistently praise TechVoo for their efficiency and reliability. One Marketing Director noted that TechVoo ensures all IT operations run 'smoothly and effortless,' highlighting their prompt responses and adherence to deadlines. They emphasize TechVoo's proactive approach, stating the company 'makes our lives so much easier' and is always available to address needs. Overall, the sentiment reflects strong satisfaction with TechVoo's efficient service delivery and commitment to client success.-
Managed IT Services for Metal Deck & Accessories Distributor
5.0 Jun 16, 2023TechVoo does what they say they will do to meet our deadlines and timetables. Easy to reach at anytime and responds quickly and efficiently. TechVoo has no problem coming to our office to complete a task or for a meeting.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
TechVoo has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers highlighting their expertise in IT services, responsiveness, and effective communication. Clients particularly commend their ability to maintain a 99.999% uptime for IT infrastructure, which is critical for operations. The company's reasonable pricing and alignment with client values further enhance their appeal. Notably, no negative feedback has been reported, indicating a strong track record in delivering consistent support and solutions.
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$150 When averaged over locations and users. $200 When averaged over locations and users. $250 When averaged over locations and users.View PackagesComprehensive IT support and Cybersecurity
No one package is perfect for all clients. There are, however, best practices and critical elements that most businesses need. TechVoo includes the cost of Microsoft licensing, antivirus, advanced cybersecurity, etc. into a simple flat rate that we will calculate on a per-user basis for you.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49Woburn, MA
Services provided
33% IT Managed Services67% Cloud Consulting & SIFocus Areas
40% Help desk40% Managed Hosting Services10% Managed Software Application & Solutions +110% NetworkSee all 1 projectsPrivo IT, LLC is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviewers highlight their expertise in AWS cloud support and efficient IT infrastructure management. With a focus on reliability and clear communication, 100% of feedback praises their proactive solutions and knowledgeable approach, though some suggest modernizing their ticketing system.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services for Digital Marketing Company
5.0 — Privo IT, LLC supports AWS and associated technologies for a digital marketing agency. They facilitated a move to the AWS cloud and maintain a wide IT infrastructure. Read moreWas this helpful?
Industry Experience
Privo IT, LLC has demonstrated expertise primarily within the Information Technology industry, particularly in cloud services like AWS. Clients commend their proactive support, strong communication, and reliability in maintaining IT infrastructure, which significantly enhances operational efficiency. The overall sentiment is highly positive, highlighting their knowledge in server infrastructure and commitment to client needs. This makes Privo IT a suitable partner for businesses seeking robust IT support and cloud migration solutions.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a strong sentiment regarding Privo IT, LLC's value for money, highlighting their expertise and proactive support. One client noted an annual investment of approximately $50,000, emphasizing the significant improvements in efficiency and system reliability they experienced. The company is praised for its comprehensive service model and effective communication, which justifies the cost. Overall, clients feel that the investment leads to substantial operational benefits, reinforcing their perception of good value.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49London, England
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
60% Help desk20% Hardware20% Managed Hosting ServicesSee all 1 projectsSmartdesc is an IT services provider specializing in transitioning organizations to cloud-based environments and offering ongoing IT support. Reviewers consistently praise Smartdesc for their professionalism, responsiveness, and effective problem-solving capabilities, with 100% positive feedback on successful project implementation and improved remote work conditions. Their ability to provide clear project structures and meet client expectations is frequently highlighted.
Industry Experience
Smartdesc has demonstrated strong expertise in the nonprofit sector, particularly in facilitating cloud transitions for organizations like ACEVO. Clients praised their responsiveness, professionalism, and problem-solving capabilities, resulting in significant improvements in remote work and customer service. Overall sentiment from the nonprofit industry is highly positive, making Smartdesc a suitable partner for similar projects focused on technology migration and IT support.
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NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Smartdesc for delivering strong value for money, with one reviewer highlighting their selection based on 'quality of solution and cost.' The migration project, costing approximately £12,000, resulted in a highly successful transition to remote work. Overall sentiment indicates satisfaction with Smartdesc's professionalism, responsiveness, and ability to address challenges, reinforcing the perception of a worthwhile investment in their services.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Zagreb, Croatia
Services provided
30% IT Managed Services30% Custom Software Development10% CRM Consulting and SI +310% Cloud Consulting & SI10% IT Strategy Consulting10% Web DesignFocus Areas
15% Help desk15% Managed Hosting Services15% Network +615% Security10% Disaster Recovery10% Managed Software Application & Solutions10% Other IT managed services5% Hardware5% TelecomSee all 37 projectsIDE3 is a prominent provider of Managed IT Services, offering comprehensive IT management and support services. Their clients consistently praise their technical proficiency, responsiveness, and ability to deliver projects on time and within budget. Approximately 90% of reviews highlight their exceptional customer service, with many noting improvements in IT infrastructure and cost efficiency. IDE3 is commended for their dedication to going above and beyond client expectations.
Reviews mention Transparent
Clients have consistently praised IDE3 for their transparency throughout project management. One client highlighted that the project was executed in stages with clear timelines and open communication, allowing them to stay involved at every step. Another review noted the provision of monthly reports detailing services rendered, ensuring transparency in operations and budget adherence. Overall, sentiment regarding transparency is overwhelmingly positive, with clients appreciating the clear communication and reliability offered by IDE3.-
Digitalization Strategy & IT Support for Comms Consulting Co
5.0 May 24, 2023The company provided excellent support during the entire implementation process. Their team of experts was available and flexible, always ready to answer our questions and resolve any concerns. Their transparency and open communication allowed us to be involved in every step of the project.
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IT Managed Services for Tourism Consulting Company
5.0 Jan 21, 2022They’re excellent. We receive a short report every month regarding everything they’ve done, so they keep it transparent. Also, every time we have to make an investment, they give us options, and there isn’t a change in their price.
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17 of 17 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 17 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & IT Consultancy for Engineering Company
5.0 — IDE3 developed a secure intranet and internet office architecture for an engineering consulting company. The team also administrated the client's IT network and provided strategic consultancy. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IDE3's exceptional value for money, with many noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a CEO mentioned IDE3 provided 'good value for cost,' while another client emphasized that their pricing 'fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance between cost and the quality of work delivered, indicating a strong return on investment.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Caracas, Venezuela
Services provided
55% IT Managed Services30% IT Staff Augmentation8% IT Strategy Consulting +35% Cybersecurity1% Back Office Outsourcing1% HR ConsultingFocus Areas
30% Help desk50% Other IT managed services15% Network +15% SecuritySee all 12 projectsSupraBT is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews indicate 100% client satisfaction, highlighting their timely delivery, superior project management, and exceptional response. Approximately 75% of reviewers commend their versatility and quality, with consistent praise for their proactive approach and adaptability. Clients also appreciate the ease of communication and high-quality technical support.
Reviews mention Proactive
The feedback regarding SupraBT's proactive approach is overwhelmingly positive. Clients appreciate their ability to anticipate needs and provide valuable suggestions, highlighting instances where they identified potential obstacles before they became issues. One client noted, 'They seem always to be one step ahead,' and emphasized the team's readiness to conduct thorough research to ensure quality outcomes. Overall, clients feel supported and valued due to the company's flexibility and open communication.-
Managed IT Services for Telecommunications Company
5.0 Jul 19, 2022Their services were very good for us; when we started figuring out our requirements, we approached them, and their proposal was far superior to what companies offered. They seem always to be one step ahead. They always make great suggestions and can see things that sometimes we don't to help us overcome obstacles in advance.
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Industry Experience
SupraBT has garnered positive feedback across diverse industries, notably Telecommunications, Information Technology, Education, Media, Consumer Products, and Nonprofit sectors. Clients commend their expertise in deploying modern workplace solutions, providing IT support, and executing audiovisual installations. Overall sentiment is highly favorable, highlighting strengths in project management, communication, and the ability to deliver on time. This makes SupraBT a strong candidate for businesses seeking technological enhancements, especially within Telecommunications and IT.
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Telecommunications Information technology Education Media Consumer Products NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupraBT's competitive pricing and overall value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized their competitive costs and unique availability. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, with clients appreciating timely deliveries and responsive project management. One client specifically mentioned the advantages of their flexible pricing options, reinforcing the notion of value for investment.Was this helpful?
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
20% IT Managed Services60% Customer Service Outsourcing10% Logistics & Supply Chain Consulting +110% Sales OutsourcingFocus Areas
100% Help deskSee all 1 projectsTMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Atlanta, GA
Services provided
75% IT Managed Services15% Cybersecurity10% Other IT Consulting and SIFocus Areas
50% Help desk50% SecuritySee all 1 projectsTier3MD is a Managed IT Services provider specializing in responsive IT Support Services and outsourced IT management for medical practices. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their quick response times and customized service. Clients commend their expert project management and dedication to building long-term relationships, resulting in improved workflow and reliable network solutions.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services & Support for Private Medical Practice
5.0 — Tier3MD provides ongoing IT support for an endocrinology medical practice. They’ve done numerous projects including installing new equipment and rewiring the network. Read moreWas this helpful?
Industry Experience
Tier3MD has received highly positive feedback primarily from the healthcare industry, particularly from a privately owned physician practice. Clients appreciate their proactive IT support, rapid response times, and in-depth knowledge of the client's business operations. Their strengths include excellent project management, responsiveness, and the ability to foster long-term relationships. Overall sentiment indicates they are a strong fit for healthcare providers seeking reliable IT solutions that enhance workflow and system reliability.
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HealthcareWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently praise Tier3MD for delivering exceptional value for money through their responsive IT support and thorough assessments. One client noted significant improvements in workflow and trust in their network, attributing their practice's growth to Tier3MD's support. The company's project management is described as expertly choreographed, providing timely responses and proactive system monitoring. Overall, the sentiment reflects a strong belief in the cost-effectiveness and reliability of their services.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Toronto, Canada
Services provided
40% IT Managed Services40% Cloud Consulting & SI20% CybersecurityFocus Areas
30% Help desk30% Managed Hosting Services20% Security +210% Disaster Recovery10% NetworkSee all 7 projectsCloud Forces is an IT Managed Services provider specializing in outsourced IT support and digital infrastructure solutions. With a focus on data security and IT management, they maintain a 100% positive feedback rate, praised for their project management, responsiveness, and cost-efficient services. Clients highlight their ability to stay technologically advanced and deliver effective, tailored solutions.
Reviews mention Reasonable pricing
Clients have consistently praised Cloud Forces for their reasonable pricing, highlighting it as a primary factor in their selection of the company. One client noted the services as 'cost-efficient' while another emphasized 'competitive pricing' and 'great value for cost.' Overall, the sentiment regarding pricing is overwhelmingly positive, with clients appreciating the affordability of services without compromising on quality or support.-
Cloud Consulting & Cybersecurity for Accounting Company
5.0 Mar 7, 2023We appreciate their effective solutions, flexibility, competitive pricing, and 24/7 customer support.
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2 of 2 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & Cybersecurity for Accounting Company
5.0 — An accounting company has hired Cloud Forces to develop a digital security plan and implement a digital data security infrastructure. They also provide troubleshooting and employee onboarding Read moreWas this helpful?
Industry Experience
Cloud Forces has demonstrated expertise in the Construction and Business Services industries, with positive feedback highlighting their effective digital marketing strategies and robust IT infrastructure solutions. Clients appreciate their competitive pricing, responsiveness, and ability to implement and troubleshoot digital data security systems. Overall sentiment is highly favorable, particularly in delivering timely project management and maintaining strong communication, making Cloud Forces a suitable partner for clients seeking innovative digital solutions in these sectors.
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Construction Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cloud Forces is frequently praised for its cost-effectiveness and value for money. Clients have highlighted their competitive pricing and alignment with budgetary constraints, with one stating they selected Cloud Forces for its 'great culture fit' and 'good value for cost.' Another client noted their services as 'cost-efficient' and appreciated the flexibility and responsiveness of support. Overall, the sentiment reflects strong satisfaction with the value received relative to the costs incurred.Was this helpful?
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$5,000+$100 - $149 / hr250 - 999Greenwood Village, CO
Services provided
30% IT Managed Services30% Cloud Consulting & SI20% Cybersecurity +210% AI Consulting10% IT Strategy ConsultingFocus Areas
15% Help desk20% Security15% Managed Hosting Services +515% Network10% Disaster Recovery10% Managed Software Application & Solutions10% Other IT managed services5% HardwareSee all 6 projectsNexusTek is a Managed IT Services provider specializing in outsourced IT support and management. Reviews indicate a mixed performance, with 60% appreciating their comprehensive IT management and proactive approach, while 40% cite issues with communication and billing. Overall, NexusTek is valued for its tailored IT solutions but could improve responsiveness and communication.
4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for Healthcare Nonprofit
5.0 — NexusTek provides managed IT services and cybersecurity solutions for a healthcare nonprofit. The team has secured the client's cloud-based services, provided cybersecurity support, and refreshed Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NexusTek as offering good value for money, with feedback highlighting that their pricing fits within budgets while providing comprehensive IT services. For instance, one client noted they were not the cheapest option but chose them for their expertise. However, some clients expressed concerns about high project management costs and suggested a need for a nonprofit pricing structure. Overall, while value is recognized, there are calls for improved pricing flexibility and clearer communication regarding costs.Was this helpful?
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
10% IT Managed Services50% Customer Service Outsourcing15% Call Center Services +310% Back Office Outsourcing10% IT Staff Augmentation5% Business ConsultingFocus Areas
100% Help deskSee all 4 projectsEvateck is a company specializing in Outsourced IT Support and IT Management services. Their efficiency is highlighted by a reduction in client request response times from days to minutes, and they are praised for their professionalism and strong company culture. However, some clients desire greater access to their tools. Overall, Evateck receives positive feedback for their quick and effective support solutions.
1 of 1 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read moreWas this helpful?
Industry Experience
Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
45% IT Managed Services20% Cybersecurity15% Unified Communications Consulting & SI +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Network10% Security10% Software Evaluation10% TelecomSee all 5 projectsKME Systems Inc is a Managed IT Services provider that excels in outsourced IT management and support services. Client reviews highlight their responsiveness, professionalism, and alignment with company values, with over 90% of feedback being positive. Their dedication to customer service and effective communication is consistently praised, demonstrating their commitment to building strong partnerships.
Reviews mention High-quality work
Clients consistently commend KME Systems Inc for delivering high-quality work, highlighting their effective IT management and support. One client noted, 'Everything continues to work!', underscoring the reliability of their services. Additionally, the team’s responsiveness and willingness to involve senior members when necessary were praised. The overall sentiment reflects a strong appreciation for KME's expertise, dedication, and positive company culture, with clients expressing satisfaction in their collaborative approach.-
Managed IT Services for Roofing & Waterproofing Company
5.0 Apr 25, 2023The support team does a great work on help tickets. If they can't help they get one of the senior team members to step in. They love what they do and are good at it!
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2 of 2 Help desk reviews are 5 starsUnknown avg. project costHelp desk Experience
KME Systems Inc has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction. Clients praise their responsiveness, professionalism, and commitment to customer care, often highlighting their role as a trusted partner rather than just a vendor. Key strengths include effective IT support and timely project management, with specific mention of successful outcomes in maintaining operational continuity. Overall, feedback indicates that KME Systems excels in delivering reliable IT services tailored to client needs.
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Industry Experience
KME Systems Inc has received positive feedback across various industries including Real Estate, Software, Design, Engineering, and Construction. Clients commend their responsiveness, reliability, and alignment with company values. In Real Estate, they excel in IT management; in Software, they effectively support migrations; in Design, they maintain comprehensive technology solutions; in Engineering, they provide robust IT infrastructure; and in Construction, they address all IT needs efficiently. Overall, their expertise is well-suited for clients seeking dependable IT services.
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Real estate Software Design Engineering ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight KME Systems Inc's competitive pricing and strong value for money. For instance, one CFO noted that their pricing fit the budget while offering great value, and a Director from StayLinked emphasized the alignment of company values and affordability. Overall, feedback reflects a positive sentiment regarding cost-effectiveness, with clients appreciating the responsive support and consistent service delivery that justifies their investment.Was this helpful?
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$1,000+Undisclosed250 - 999Calgary, Canada
Services provided
20% IT Managed Services35% Call Center Services25% Customer Service Outsourcing +210% Back Office Outsourcing10% Business ConsultingFocus Areas
100% Help deskSee all 3 projectsLine One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.
Industry Experience
Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.
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Real estate Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchLine One Contact Centres Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
50% IT Managed Services30% Cloud Consulting & SI10% ECM Consulting and SI +110% IT Strategy ConsultingFocus Areas
20% Help desk10% Disaster Recovery10% Hardware +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% TelecomSee all 1 projectsEBC Group is a provider of Managed IT Services, offering comprehensive IT support, including network management, hardware maintenance, and software licensing. Review feedback indicates a high level of satisfaction with their responsive and proactive service, though some suggest improvements in market awareness. Overall, the majority of clients appreciate their reliable IT support services.
0 of 1 IT Managed Services reviews are 5 starsUnknown avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Solicitors Firm
4.0 — EBC Group provides managed IT services and network support to a solicitors firm. Their scope includes handling servers, hardware equipment, and software installations, as well as providing ongoing Read moreWas this helpful?
Industry Experience
EBC Group has demonstrated strong expertise in the legal industry, providing managed IT services and support for firms like Hallmarkhulme Solicitors. Clients appreciate their responsiveness, proactive issue resolution, and consistent service quality. However, there is a noted desire for improved market awareness regarding software updates. Overall, EBC Group is well-suited for legal firms seeking reliable IT partnerships, with a reputation for effective communication and support.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EBC Group as providing good value for money, particularly noting the high quality of their managed IT services. One client emphasized that contract renewals are influenced by both service quality and pricing, indicating satisfaction with the cost relative to service. However, there is feedback suggesting that EBC Group could enhance their proactive communication regarding market updates, which may impact perceived value over time.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Vancouver, Canada
Services provided
40% IT Managed Services50% Cybersecurity10% IT Strategy ConsultingFocus Areas
15% Help desk20% Network20% Other IT managed services +620% Security5% Disaster Recovery5% Hardware5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & SolutionsSee all 28 projectsCyber Unit is a Managed IT Services provider offering IT Management, IT Support Services, and cybersecurity solutions. Reviews indicate a high level of customer satisfaction, with 100% of clients praising their responsiveness, professionalism, and effective problem-solving abilities. Clients frequently highlight Cyber Unit's personalized service and ability to address urgent issues promptly, exceeding expectations in delivering tailored and secure IT solutions.
1 of 1 Help desk reviews is 5 starsLess than $10,000 avg. project costHelp desk Experience
Cyber Unit has received predominantly positive feedback for their Help desk services, with 95% of reviewers noting high levels of satisfaction regarding service delivery and project management. Clients emphasize their expertise in cybersecurity assessments and effective communication, with 100% appreciating timely project completion and actionable recommendations. Notably, one CEO commended their commitment to providing value and seamless project handoff, with no identified areas for improvement. Overall, Cyber Unit is recognized for their strong support and alignment with client goals.
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7 of 7 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
WiFi Connection Setup for Law Firm
5.0 — Cyber Unit helped a law firm address an urgent IT-related problem: to connect the client's laptop and office printer to their WiFi. Read moreWas this helpful?
Industry Experience
Cyber Unit has demonstrated substantial expertise across diverse industries, including Construction, Legal, Design, Advertising & Marketing, Financial Services, Real Estate, and Food & Beverages. Clients consistently commend their responsiveness, thorough cybersecurity assessments, and ability to tailor solutions to unique needs. Overall sentiment varies by industry but remains positive, highlighting strengths in customer service, security management, and effective communication. Industries such as Construction and Financial Services particularly benefit from their proactive approach to cybersecurity, making them a strong candidate for clients seeking comprehensive digital security solutions.
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Construction Legal Design Advertising & marketing Consulting Real estate Arts, entertainment & music Business services Financial services Food & BeveragesWas this helpful?
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% IT Managed Services10% Application Management & Support10% Application Testing +710% Call Center Services10% Custom Software Development10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
15% Help desk30% Managed Software Application & Solutions15% Cloud Server Migration +315% Governance & Compliance Assessments15% Other IT managed services10% SecuritySee all 6 projectsNorthern Lights Technology Development is a Managed IT Services provider specializing in RPA and MES systems. Clients commend their deep customization abilities, efficient communication, and professional project management. Across reviews, customers report high levels of satisfaction, noting their ability to meet and often exceed expectations, with no significant areas for improvement mentioned.
3 of 3 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Digital Transformation for Freight Forwarding Company
5.0 — Northern Lights Technology Development (TIANJIN) CO., LTD. automated a freight forwarding company’s processes. They assessed areas suitable for automation, and they handled design, development, Read moreWas this helpful?
Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
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$50,000+$50 - $99 / hr1,000 - 9,999Plano, TX
Services provided
30% IT Managed Services30% Unified Communications Consulting & SI10% Cybersecurity +510% Other IT Consulting and SI5% CRM Consulting and SI5% Cloud Consulting & SI5% ECM Consulting and SI5% IT Strategy ConsultingFocus Areas
40% Help desk10% Managed Hosting Services10% Network +610% Security10% Telecom5% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% Other IT managed servicesSee all 1 projectsBlack Box is a company specializing in Managed IT Services, providing both on- and offsite IT support tailored to client needs, including cybersecurity and maintenance. Feedback indicates high satisfaction, with 100% of reviewers commending their commitment and effective project management. Their proactive problem-solving approach is consistently highlighted as a key strength.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Data Solutions Company
5.0 — A data solutions company has hired Black Box to provide managed IT services. Using 400G solutions as the main technology, they perform on- and offsite IT and cybersecurity solutions. Read moreWas this helpful?
Industry Experience
Black Box has demonstrated strong expertise in the IT Services industry, particularly in managed IT solutions and cybersecurity for data solutions companies. Clients appreciate their commitment, effective project management, and responsive support during technical challenges. Reviews indicate a high level of satisfaction, highlighting the alignment of their services with client needs. Potential clients in the IT Services sector can expect reliable and tailored solutions from Black Box, making them a suitable partner for similar projects.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Black Box's cost-effectiveness, noting significant investment, such as $100,000 for comprehensive IT and cybersecurity services. Feedback highlights their commitment to project management and responsiveness, indicating good value for money. One client emphasized the importance of constant interaction with their team to maximize benefits, suggesting that while costs are notable, the quality of service justifies the investment.Was this helpful?
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UndisclosedUndisclosed50 - 249San Diego, CA
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
20% Help desk30% Other IT managed services20% Hardware +215% Network15% SecuritySee all 6 projectsInterlaced.io is a Managed IT Services provider, offering comprehensive IT management and support services to a diverse clientele. The company is praised for its exceptional responsiveness, proactive communication, and alignment with client values, with reviewers consistently highlighting their expertise and effective problem-solving abilities. Nearly 100% of feedback is positive, emphasizing customer satisfaction and the company's dedication to high-quality service delivery.
Reviews mention Great team
Clients consistently praise Interlaced.io for their exceptional team dynamics and cultural fit. One client highlighted the 'overall level of talent and focus of all employees' as particularly impressive. Additionally, the Managing Member of Strategyn noted their decision to select Interlaced.io was influenced by the company's great culture fit, further underscoring the positive sentiment surrounding their team.-
Managed IT Services for Innovation Consulting Company
5.0 Nov 8, 2023We were impressed by the overall level of talent and focus of all employees.
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Industry Experience
Interlaced.io has received positive feedback across various industries, including Hospitality & Leisure, Advertising & Marketing, Legal, Food & Beverage, Consulting, and Healthcare. Clients praised their responsiveness, expertise, and customer service. In Hospitality, they enhanced IT infrastructure, while in Advertising, they provided efficient IT support. Legal clients appreciated their problem-solving abilities, and Healthcare companies noted improved security and reduced IT response times. Overall, Interlaced.io is well-regarded for its strong culture fit and technical proficiency, making it a suitable choice for companies seeking IT support in these sectors.
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Hospitality & leisure Advertising & marketing Legal Food & Beverage Consulting HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchInterlaced.io is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Minneapolis, MN
Services provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Network +320% Security10% Hardware10% Managed Hosting ServicesSee all 9 projectsa COUPLE of GURUS is an IT Managed Services provider that offers comprehensive IT support and outsourced IT management, including services like transitioning phone systems to Microsoft Teams, server updates, and remote troubleshooting. They receive overwhelmingly positive feedback, with nearly all reviewers praising their responsiveness, efficiency, and professionalism. Approximately 100% of reviewers noted their quick problem-solving and impressive project management skills.
Reviews mention High-quality work
The reviews for a COUPLE of GURUS consistently highlight their delivery of high-quality work. Clients commend their exceptional communication and responsiveness, noting that services were delivered on time and within budget. One client remarked on the effectiveness of their systems, stating, 'the equipment and installation just seems to work.' Another emphasized the company's outstanding processes, which made collaboration seamless. Overall, the sentiment reflects strong satisfaction with the quality and reliability of the services provided.-
Data Migration, Hosting & IT Services for Medical Device Co
4.0 Mar 9, 2023Since working with a COUPLE of GURUS, we’ve seen an increase in our system’s uptime and speed. a COUPLE of GURUS’ entire processes and systems they have in place are outstanding, as they make it very easy to work with them. Additionally, the quality of their communication is excellent. If a first teammate can’t help us with an issue, they escalate the issue to a second, higher-level teammate to get it resolved.
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4 of 4 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Outsourced IT Management for Machinery Shop
5.0 — COUPLE of GURUS provides ongoing IT management, troubleshooting any technical issues that arise. Their services range from installing equipment and daily server back-ups to configuring laptops for Read moreWas this helpful?
Industry Experience
a COUPLE of GURUS has demonstrated expertise across various industries, including Advertising & Marketing, Healthcare, Automotive, Financial Services, Hospitality, Business Services, Real Estate, Retail, and Manufacturing. Clients consistently commend their responsiveness, effective communication, and ability to manage IT projects efficiently. Overall, they are particularly well-suited for sectors requiring robust IT solutions and support, having made significant impacts in streamlining operations and enhancing system reliability.
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Advertising & marketing Healthcare Automotive Financial services Hospitality & leisure Business services Real estate Retail ManufacturingWas this helpful?
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Undisclosed$150 - $199 / hr10 - 49Overland Park, KS
Services provided
90% IT Managed Services10% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecuritySee all 1 projectsResults Technology is a Managed IT Services provider specializing in IT support and management solutions. Clients consistently praise their excellent communication and project management skills, with 100% of reviewers highlighting their ability to understand client needs and deliver efficient IT solutions. Their expertise in SharePoint migration and integration has been particularly noted.
1 of 1 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Office 365 Software Migration for Consultation Firm
5.0 — Results Technology was hired to migrate, optimize and re-integrate the Office 365 software to a new sharepoint site to streamline communications and manage all documents. Read moreWas this helpful?
Industry Experience
Results Technology demonstrates exceptional expertise in the 'Other Industry', particularly in SharePoint migration and Office 365 integration. Client feedback highlights their strong communication skills, effective project management, and the ability to understand specific business needs. Overall sentiment is highly positive, indicating their capability to streamline workflows and optimize technology solutions, making them a suitable choice for organizations seeking to enhance operational efficiency.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Results Technology's pricing, describing it as reasonable while delivering efficient solutions. One CEO noted that the team developed workflows optimally at a 'reasonable price,' highlighting the company's ability to provide value for money. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services, with clients appreciating both the financial and operational benefits derived from their collaboration.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Davie, FL
Services provided
45% IT Managed Services35% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
15% Help desk20% Disaster Recovery20% Security +315% Governance & Compliance Assessments15% Hardware15% NetworkSee all 3 projectsNetwork Computer Pros is a reputable provider of Managed IT Services, offering comprehensive IT Management and Support Services for businesses. The company receives high praise for responsiveness, proactivity, and transparency, with nearly all reviewers highlighting excellent service and cost-effectiveness. While suggestions for improvement are minimal, clients appreciate their hands-on approach and ability to deliver on promises, with many noting long-term satisfaction.
Reviews mention Puts the customer first
Network Computer Pros consistently prioritizes customer needs, as evidenced by a client's remark that choosing them was one of their best business decisions. The client praised the company's commitment to service, noting their hands-on approach, timely responses, and professionalism. They highlighted the effective communication through a ticket system, ensuring prompt IT support. Overall, the sentiment reflects strong customer satisfaction and trust in the company's ability to deliver on its commitments.-
IT Support & Cybersecurity Services for Investigative Agency
5.0 Mar 11, 2022Service, Service, Service. It is clear this company and their owner Maurice take service very seriously and are hands-on, timely and professional. After 10 years I don't find any consistent issues that would ever have us consider looking for any alternate resources.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Specialty Contracting Firm
5.0 — Network Computer Pros provided ongoing IT support for a specialty contracting firm. Their tasks include purchasing, installing, and maintaining hardware and software and conducting on- and off-site Read moreWas this helpful?
Industry Experience
Network Computer Pros has demonstrated expertise primarily in the legal and specialty contracting industries. Clients have praised their exceptional service, proactive approach, and effective IT management, particularly in cybersecurity and system upgrades. Overall sentiment reflects high satisfaction with their transparent communication and responsiveness. Their impact is notably significant in enhancing operational efficiency and providing reliable IT support, making them a strong candidate for businesses in the legal and contracting sectors seeking robust IT solutions.
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Other Industry LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Network Computer Pros for their fair pricing and high value for money. One client highlighted the company's transparency, noting they always provide proposals in advance and strive for cost savings. Another emphasized that choosing Network Computer Pros was one of their best business decisions, as they deliver on promises without overselling. The overall sentiment reflects satisfaction with the costs relative to the quality of service and support provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Nashville, TN
Services provided
60% IT Managed Services40% CybersecurityFocus Areas
50% Help desk30% Network20% SecuritySee all 1 projectsSublime Computer Services is a Managed IT Services provider known for their hands-on IT management and support services. With 100% positive feedback, clients appreciate their approachable nature and effective management style, specifically highlighting their strong ongoing relationships and alignment with client values.
1 of 1 Help desk reviews is 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
Sublime Computer Services has received overwhelmingly positive feedback regarding their Help desk services, with 100% of reviewers expressing satisfaction. Clients commend their expertise in IT management, noting their approachability and responsiveness. Notable strengths include strong client relationships and effective communication, highlighted by one CEO stating, 'They are very approachable & hands on.' Overall, the company is seen as a valuable partner delivering efficient and reliable support.
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1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Credit Union
5.0 — Sublime Computer Services manages the IT needs of a credit union. The team also helps the client achieve greater security and efficiency in their IT system. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Sublime Computer Services' competitive pricing and overall value for money. One CEO noted the company's 'good value for cost' while choosing them over competitors. Additionally, they emphasized a strong ongoing relationship and approachable service, reinforcing the perception of value. Overall sentiment indicates satisfaction with the cost-effectiveness of their services, with no suggested areas for improvement in this regard.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Chicago, IL
Services provided
55% IT Managed Services30% IT Strategy Consulting15% CybersecurityFocus Areas
40% Help desk20% Disaster Recovery10% Managed Hosting Services +410% Managed Software Application & Solutions10% Network5% Hardware5% SecuritySee all 13 projectsProtek-IT is a Managed IT Services provider offering comprehensive outsourced IT support and management solutions. They are highly regarded for their efficient project management, timely responses, and exceptional customer service. Across all reviews, 100% of clients report positive experiences, with particular praise for their ability to troubleshoot, personalized service, and flexible solutions. Notably, several clients emphasize their quick response times and efficiency in resolving IT issues.
4 of 5 Help desk reviews are 5 stars3 new reviews for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
Protek-IT has garnered overwhelmingly positive feedback in Help desk services, with 90% of clients reporting satisfaction with their responsiveness and expertise. Common themes include excellent customer service (mentioned by 80% of reviewers), timely help desk support (85%), and effective IT solutions tailored to client needs. Clients specifically praised their ability to troubleshoot and optimize technology for efficiency. Overall, the sentiment is highly favorable, with no noted areas for improvement across multiple reviews.
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9 of 10 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Law Firm
5.0 — Protek-IT provides managed IT services to a law firm. Originally, they helped them relocate their office, handling the entire setup, including the hardware and software purchase and installation. Read moreWas this helpful?
Industry Experience
Protek-IT demonstrates expertise across various industries including legal, manufacturing, real estate, and nonprofits. Clients commend their reliable IT support, effective project management, and exceptional customer service. In the legal and financial sectors, they excel in timely responses and maintaining security. In manufacturing and consulting, they are recognized for efficient IT infrastructure setup. Nonprofit feedback highlights their personalized service and cost-effectiveness. Overall, Protek-IT is well-suited for businesses seeking robust IT solutions and dedicated support.
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Consulting Nonprofit Legal Real estate Transportation Financial services Other industries ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Protek-IT's competitive pricing and exceptional value for money. One client noted that their pricing fit within budget while providing 'good value for cost.' Another emphasized the 'outsized value for the fee' offered to their nonprofit organization. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to the investment made, often noting timely delivery and effective problem resolution.Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
25% IT Managed Services50% Back Office Outsourcing25% HR OutsourcingFocus Areas
50% Help desk25% Hardware25% NetworkSee all 1 projectsBoutique Outsource Solutions specializes in providing offshore back-office and concierge solutions. The company receives 100% positive feedback for its ability to source suitable candidates, meet project timeframes, and demonstrate a genuine interest in team building and culture, as highlighted by the satisfied client’s experience.
Industry Experience
Boutique Outsource Solutions has demonstrated expertise primarily in the Legal and Finance industries. Clients commend their ability to provide tailored offshore back-office and concierge solutions, highlighting strengths in team sourcing and management. Overall sentiment is highly positive, particularly regarding their cultural alignment and commitment to client needs, making them a strong candidate for projects within these sectors.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Boutique Outsource Solutions' pricing and overall value for money. One client noted a 'great culture fit' and alignment of values, which contributed to their decision to engage the company. They highlighted successful outcomes in sourcing and retaining suitable candidates, indicating that the services provided justified the investment. Overall sentiment reflects a positive assessment of cost-effectiveness and service quality, with no significant concerns raised regarding pricing.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Kirkland, WA
Services provided
10% IT Managed Services15% AI Development15% Generative AI +610% AI Consulting10% Blockchain10% Custom Software Development10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
15% Help desk15% Disaster Recovery15% Managed Software Application & Solutions +615% Network15% Security10% Software Evaluation5% Cloud Server Migration5% IT Budgeting5% Other IT managed servicesSee all 12 projectsAccelOne is a versatile software development company offering web and app development, custom software solutions, and staff augmentation services. Their reviews consistently highlight their adaptability, technical expertise, and strong project management skills, with over 90% of feedback being positive. Clients appreciate their transparency, responsiveness, and competitive rates, with 70% mentioning their high-quality deliverables and seamless integration with client teams.
Reviews mention Collaborative
Clients have praised AccelOne for their collaborative approach, emphasizing their ability to integrate seamlessly with internal teams. One client noted their 'level of commitment to the project' and appreciated their flexibility in adapting to changes. Another highlighted their exceptional communication and management skills, stating they maintained 'daily and weekly' interactions, fostering a productive environment. Overall, the sentiment towards AccelOne's collaborative efforts is highly positive, reflecting their dedication to partnership and effective teamwork.-
Cash Management System for Bitcoin Company
5.0 Aug 16, 2018They were open and they integrated with us as a seamless team. The developers worked remotely. We had daily calls, group meetings, and planning sessions. They used Trello initially, but when we incorporated our own Scrum master, we migrated everything to Jira, and they were open to that. We worked in a Scrum methodology so we could iterate the different versions quickly.
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Biometric Software Dev for IT Consulting Company
5.0 Jul 24, 2018They were very skilled in developing a plan and implementing it in a very collaborative environment. They had wonderful delivery and execution. We communicated daily and on a weekly basis. Once a week, we would have a team call to address project progress, milestones, or hurdles. Then daily, through either phone calls or email, we would tackle any troubleshooting or implementation.
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Industry Experience
AccelOne demonstrates extensive expertise across various industries, including Software, Gaming, Wellness & Fitness, Information Technology, IT Services, Consumer Products, Business Services, and Media. Clients commend their strong project management, technical proficiency, and adaptability, particularly in software development and engineering roles. Overall sentiment is positive, highlighting their effective communication, responsiveness, and ability to seamlessly integrate with existing teams, making them particularly suitable for projects in technology-centric sectors.
Read All ReviewsSelect Industry to see insights
Software Gaming Wellness & Fitness Information technology IT Services Consumer Products Business services Publishing MediaWas this helpful?
More responsive than most other service providers
Get in TouchAccelOne is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249San Angelo, TX
Services provided
50% IT Managed Services20% Cloud Consulting & SI15% Cybersecurity +210% IT Strategy Consulting5% IT Staff AugmentationFocus Areas
55% Help desk15% Network10% Disaster Recovery +210% Managed Hosting Services10% SecuritySee all 1 projectsCalTech is an IT service provider specializing in network management and cybersecurity, particularly for financial institutions. The reviews highlight a 100% positive sentiment, emphasizing their perfect service with no downtimes or network issues. Clients commend CalTech for their timely project management, deep understanding of financial regulations, and effective communication systems.
Industry Experience
CalTech has demonstrated strong expertise in the financial services sector, particularly in managed IT services and cybersecurity for institutions like banks. Clients commend their outstanding understanding of industry regulations and effective management, noting significant reductions in IT issues during federal examinations. Overall sentiment within this industry is highly positive, highlighting CalTech's reliability, responsiveness, and strategic alignment with client needs, making them a suitable partner for financial organizations seeking robust IT support.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CalTech as providing excellent value for money, particularly in the managed IT services sector. One client highlighted their investment of approximately $35,000 per month, noting that CalTech has consistently delivered on time and on budget, with no downtime or network issues. The service quality has led to significantly fewer compliance issues during federal examinations, reinforcing the perception of worth relative to cost. Overall, the sentiment reflects strong satisfaction with the investment made.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9
Services provided
40% IT Managed Services20% AI Consulting20% Business Consulting +120% Content Writing ServicesFocus Areas
30% Help desk50% Software Evaluation20% Vendor Procurement & SelectionSee all 2 projectsKatico is a consultancy specializing in streamlining helpdesk support systems and improving workflow processes. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting its effectiveness in enhancing efficiency and reducing operational costs. Clients appreciate their strong project management, timely delivery, and responsive communication, noting significant improvements in client satisfaction and internal operations.
Industry Experience
Katico has demonstrated expertise primarily in the veterinary sector, working with organizations like United Veterinary Care and Rarebreed Veterinary Partners. Clients praised their ability to streamline helpdesk operations, enhance workflows, and improve service delivery, reporting significant efficiency gains and reduced operational costs. Overall sentiment in the veterinary industry is highly positive, highlighting Katico's strong project management and responsive support, making them a suitable partner for businesses seeking to optimize client service and operational processes.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Katico has received positive feedback regarding its cost-effectiveness and value for money. Clients noted a significant reduction in operating costs, with one report highlighting a 70% decrease for complex requests. The projects were consistently delivered on time and within budget, aligning with client expectations for quality and efficiency. Overall, clients expressed satisfaction with the outcomes achieved, indicating that Katico's services provided substantial value relative to their investment.Was this helpful?
More responsive than most other service providers
Get in TouchKatico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$3,500 Ideal for companies exploring software options. $8,500 Perfect for deeper software evaluation and demos. $15,000 Suited for large organisation seeking ongoing careView PackagesSoftware Selection Services
Katico offers expert software selection services for helpdesk, knowledge base, or AI chatbot solutions. We assess current systems, engage stakeholders, and provide detailed recommendations. The Plus package adds a deep dive into two software, live demos and vendor management, with the option to upgrade to full system setup and maintenance services.Was this helpful?
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UndisclosedUndisclosed2 - 9
Services provided
60% IT Managed Services20% IT Strategy Consulting10% Cloud Consulting & SI +110% CybersecurityFocus Areas
25% Help desk25% Managed Hosting Services25% Network +310% Security10% Telecom5% Other IT managed servicesSee all 7 projectsAdivi Corporation is a reputable Managed IT Services provider specializing in IT Management and Support Services. Clients consistently commend their reliability, responsiveness, and personalized service, with 100% of reviews highlighting their efficient and dedicated approach. Their ability to adapt, extensive technical expertise, and close client relationships make them a trusted partner for Outsourced IT Management needs.
Reviews mention Hard working
Clients consistently highlight Adivi Corporation's dedication and hard work, exemplified by their rapid response to a server network error, where they worked until 4 AM and returned at 7 AM the next day. Their proactive communication and hands-on approach foster strong partnerships, with feedback emphasizing their commitment to client success. One client noted their impressive nimbleness and personal touch, suggesting that their smaller team enhances the quality of service despite potential workload challenges.-
IT Management for Meat Production Firm
5.0 Sep 27, 2019We had a server network error a few weeks ago, and they started working on it remotely but were here in our office until almost four in the morning and were back at seven the next day. That kind of service really demonstrates an impressive dedication to our partnership. As a company, they are very nimble and hands-on, but beyond that, they really care.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Adivi Corporation for their competitive pricing and value for money. One client highlighted a monthly fee of $100, noting reasonable charges for additional tasks, while another mentioned an investment of around $20,000 for comprehensive IT services. Overall sentiment reflects satisfaction with the responsiveness and reliability of Adivi Corporation, with clients stating they provide excellent service without compromising on quality, making them a cost-effective choice for IT management.Was this helpful?
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View PackagesAdivi Managed Services (AMS)
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Ability to Deliver considers three criteria:
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List of the Top 15 Outsourced Help Desk Services
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.2/40.018/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$50 - $99 / hr250 - 999McKinney, TX
Ability to deliver
37.4/40.017.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
25% IT Managed Services95% Help desk75% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.7/40.018.6/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services10% Help desk25% Other -
$10,000+$100 - $149 / hr250 - 999London, England
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
20% IT Managed Services30% Help desk80% Other -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.6/40.020/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
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37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
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37.9/40.018.6/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36.4/40.017.2/20 Reviews9.7/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
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38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
60% IT Managed Services10% Help desk40% Other -
$50,000+$50 - $99 / hr50 - 249Toronto, Canada
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% IT Managed Services10% Help desk85% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.1/40.016/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
$5,000+$150 - $199 / hr50 - 249Golden Valley, MN
Ability to deliver
34.5/40.016.2/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
80% IT Managed Services30% Help desk20% Other -
$1,000+$150 - $199 / hr50 - 249Naperville, IL
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
UndisclosedUndisclosed10 - 49Phoenix, AZ
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% IT Managed Services25% Help desk10% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Ability to deliver
35.4/40.015.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
15% IT Managed Services20% Help desk85% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
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35.4/40.016.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
36.2/40.020/20 Reviews8.7/10 Clients & Experience7.5/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
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35.3/40.016.8/20 Reviews9.6/10 Clients & Experience9/10 Market PresenceService focus
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$5,000+Undisclosed10 - 49Park Ridge, IL
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35.9/40.016.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
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35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
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55% IT Managed Services10% Help desk45% Other -
UndisclosedUndisclosed50 - 249Lincoln, NE
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