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Making technology work for your business

It’s been our privilege to be our client’s business partners in Managed IT Services since 1999. Through our 24 year journey of assisting our business clients with their IT requirements from managing all aspects of their daily complex IT needs to basic computer repair we always felt that we were part of the team that provided the right service to not only eliminate the challenges of technology but also as a reliable partner in the growth of the business. There is no denying that IT services for businesses is just as important as any other major utility provider.

  • $1,000+
  • $100 - $149 / hr
  • 2 - 9
  • Edmonton, Canada
  • Founded 1999

1 Locations

  • Edmonton , Canada

Focus

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Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4.5 /5

What Clients Have Said

Generation Technology Solutions offers competitive pricing with monthly contracts ranging from $300 to $3,000, depending on the client's needs. Clients report excellent value for services, emphasizing responsiveness and proactive support, making them a reliable choice for various organization sizes.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 7 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Generation Technology Solutions Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.9
  • Cost 4.5
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Expert Technical Knowledge

    Clients commend the technical expertise of the team, describing them as knowledgeable and capable of handling complex IT challenges effectively.

  • Technologically Up-to-Date

    Clients appreciate that the team stays current with technological advancements, continually training to provide the best possible IT solutions.

  • Support for Small and Large Clients

    The company effectively supports both small and large clients, demonstrating a capacity to scale their services according to the client's size and specific requirements.

  • Effective Project Management

    The team is praised for their effective project management skills, delivering on time and maintaining clear communication through emails, phone calls, and a ticketing system.

  • No Major Areas for Improvement

    Most clients did not identify any significant areas for improvement, indicating a high level of satisfaction with the current service delivery.

Generation Technology Solutions Reviews

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Managed IT Services for Home Medical Equipment Company

  • IT Managed Services
  • Confidential
  • Jan. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"When they say they are going to do something they always follow through. Basically, a company that you can count on."

Director of Operations, Eco Medical Equipment
Chris Milo
  • Healthcare
  • Edmonton, Alberta
  • 51-200 Employees
  • Online Review 
  • Verified

Generations Technology Solutions provides managed IT services for a home medical equipment provider. They manage the network infrastructure and individual users as well as any major infrastructure changes.

Ongoing IT Support for Nonprofit Activity Center

  • Less than $10,000
  • Aug. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"All of them have been knowledgable, friendly, and fantastic to work with."

Exec. Director, Networks Activity Centre Society of Alberta
Anonymous
  • Nonprofit
  • Edmonton, Alberta
  • 1-10 Employees
  • Online Review 
  • Verified

Generator Technology Solutions provides ongoing IT support for a nonprofit activity center. Their services include data backup and management, server security, and general maintenance.

Managed IT Services for Nonprofit Organization

  • IT Managed Services
  • $50,000 to $199,999
  • Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are continually training and keeping up to date with all the changes in technology."

IT Manager, Employee Benefit Funds Administration
Caroline Locke
  • Other Industry
  • Edmonton, Alberta
  • 11-50 Employees
  • Online Review 
  • Verified

A small nonprofit organization hired Generation Technology Solutions for their managed IT services. The team provides ongoing help with the client's hardware, network, and security.

Cloud Hosting & Comp Maintenance for Health Product Retailer

  • Cloud Consulting & SI IT Managed Services
  • $200,000 to $999,999
  • Jan. 2013 - Ongoing
4.0
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.0

“Their communication, response time, and customer service are all great.”

Owner, Congdon's Aids to Daily Living, Ltd.
Don Congdon
  • Consumer Products
  • Edmonton, Alberta
  • 1-10 Employees
  • Phone Interview 
  • Verified

Generation Technology Solutions serves as the IT management partner to a home health product retailer. They handle hosting, day-to-day maintenance, software coordination, and cloud migration.

Computer & Phone Systems Support for Spa

  • IT Managed Services
  • $10,000 to $49,999
  • Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They’re professional, friendly, and efficient."

Owner, LifeStiles Spa
Shera Stiles
  • Hospitality & leisure
  • Canada
  • 1-10 Employees
  • Phone Interview 
  • Verified

Generation Technology Solutions supplied the business with phone and computer systems and now manages them. The team handles any issues and works to ensure smooth operation.

Tech & Monitoring Systems Implementation for Repairs Agency

  • IT Managed Services
  • $10,000 to $49,999
  • Sep. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"Their customer service is excellent, and all their technicians are knowledgeable."

Office Administrator, Maverick Trailer Repair Inc
Louise Rose
  • Transportation
  • Canada
  • 11-50 Employees
  • Phone Interview 
  • Verified

Generation Technology Solutions serves as the managed IT provider for a trailer repairs company. In addition to day-to-day troubleshooting, they've replaced computers and set up a WatchGuard system.

IT Services for HVAC Contractor

  • IT Managed Services
  • $50,000 to $199,999
  • Nov. 2014 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.5

"They’re there for me when I need them."

Comptroller, HVAC Contractor
Anonymous
  • Utilities
  • Canada
  • 11-50 Employees
  • Phone Interview 
  • Verified

Generation Technology Solutions serves as the business' IT department, handling various tasks. Their work has involved configuring VPNs, backing up information, and ensuring antivirus protection. 

IT Services for Construction Company

  • Application Management & Support Cybersecurity IT Managed Services
  • $50,000 to $199,999
  • Jan. 2008 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

''They understand our needs and respond quickly to problems.''

Managing Director, Construction Company
Anonymous
  • Construction
  • Edmonton, Alberta
  • 51-200 Employees
  • Online Review 
  • Verified

A construction company has hired Generation Technology Solutions for IT services. Their work includes cybersecurity tasks.

Locations (1)

6 - 9

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