Because We Give A Damn!

We provide IT and CyberSecurity support, but not in the standard way. Like us, many IT providers have great marketing, engaging websites and talk a good game. What makes KME distinct is we genuinely care about properly advising you toward success. Not just the first day we work with you, but every day. Get actionable, consistent advice, not from a technical janitor who does the bare minimum, but from an IT firm that provides real tactics and strategies in line with your needs.

$1,000+
$150 - $199 / hr
10 - 49
Irvine, CA
Founded 1993

Total Reviews: 5

Average Referral Rating: 5.0 /5

Most Common Project Size: $200,000 to $999,999; $XX,XXX – $XXX,XXX

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KME Systems Inc Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.9
Cost 4.7
Willing to Refer 5.0

Top Mentions

Review Highlights

Flexible Communication Channels

Clients appreciate the flexibility in communication channels with KME Systems Inc, including in-person meetings, virtual meetings, and email or messaging apps.
High Ratings and Referrals

KME Systems Inc often receives high ratings and comes recommended by other clients, reflecting a strong reputation in the industry.
Comprehensive IT Services

KME Systems Inc offers a comprehensive range of IT services, from purchasing laptops to managing cloud and back servers. This all-encompassing approach is appreciated by clients.
Proactive Issue Resolution

KME Systems Inc is commended for their proactive approach to resolving issues. When problems are communicated, they are addressed swiftly, often involving senior team members if necessary.
Strong Customer Service

Multiple reviews highlight KME Systems Inc's exceptional customer service. Clients appreciate their responsiveness and ability to address issues promptly, often exceeding service level agreements.
Minor Service Level Slips Addressed

One review mentioned a brief period where service levels slipped, but it was promptly addressed upon communication. This indicates responsiveness to client feedback.

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KME Systems Inc Reviews

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Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Apr. 2013 - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have performed exceptionally throughout our 10 years of working with them."

Apr 25, 2023

President, G3 Quality, Inc.

Chris Gerber

Engineering
Cerritos, California
51-200 Employees
Online Review
Verified

KME Systems Inc provides managed IT and cybersecurity services for a civil engineering company. The team is responsible for implementing scalable IT infrastructure and responding to help desk support tickets.

The client trusts the IT systems implemented by KME Systems Inc; the team is reliable and cares about the client's success. They offer multiple price levels, meet deadlines, and respond quickly to client requests. Overall, they are a true partner, and the client is pleased with their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of G3 Quality, Inc.

Describe what your company does in a single sentence.

Construction Quality Management, Engineering, Inspection and Materials Testing for Civil Infrastructure projects throughout California.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KME Systems Inc to accomplish?

To establish an IT infrastructure that can grow with the company and be reliable.
Provide consistent level of support for all of our office including setup of new hardware for employees.
Provide cyber security solutions to ensure our system is secure.

SOLUTION

How did you find KME Systems Inc?

Referral

Why did you select KME Systems Inc over others?

Referred to me
Company values aligned
Other

What was the size of KME Systems Inc’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KME is our go to provider for all IT services. They have performed exceptionally throughout our 10 years of working with them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Continual Faith in our IT system and the if something went wrong, we have a partner that would always be there to provide solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always been professional. Provided a quote with multiple options when requested and always delivered services within our schedule requirements or as promised. They are extremely responsive to help desk tickets and overall support requests.

What was your primary form of communication with KME Systems Inc?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

Their "We care" true attitude. I see them as an advisor and business partner much more than a vendor.

Are there any areas for improvement or something KME Systems Inc could have done differently?

None that comes to mind.

RATINGS

5.0

IT Managed Services
$200,000 to $999,999
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 5.0

"They are quite responsive and provide very good customer service."

Apr 28, 2023

CFO, Commercial Real Estate Company

Anonymous

Real estate
Irvine, California
51-200 Employees
Online Review
Verified

KME Systems Inc provides managed IT services for a real estate company. Their services include addressing the client's software and hardware needs.

KME Systems Inc has provided outstanding service, constantly meeting or exceeding the service level agreements. The team is responsive and communicates well to ensure issues are adressed. Moreover, they stick to schedule, and their customer service is excellent.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CFO of a real estate company

Describe what your company does in a single sentence.

Commercial Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KME Systems Inc to accomplish?

Outsourced IT Service

SOLUTION

How did you find KME Systems Inc?

Referral

Why did you select KME Systems Inc over others?

Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They manage our IT as an outsourced provider. The address both hardware and software needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They address issues in the timelines required under the service contract.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have met or exceeded service level agreements on almost all occasions. We did have a short period of time where those levels slipped a bit. We communicated that and it was fixed in short order. Typically, they have exceeded service levels.

What was your primary form of communication with KME Systems Inc?

In-Person Meeting

What did you find most impressive or unique about this company?

They are quite responsive and provide very good customer service.

Are there any areas for improvement or something KME Systems Inc could have done differently?

Addressed earlier.

RATINGS

5.0

Cloud Consulting & SI
Confidential
Sep. - Oct. 2018

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"KME was very responsive and ensured that the migration went very well."

Apr 26, 2023

Director, Information Systems & Security, StayLinked

Greg Lewis

Software
Irvine, California
11-50 Employees
Online Review
Verified

KME Systems Inc provided IT consulting and SI for a telnet solutions agency. The team supplemented the client with Microsoft 365 migration and Microsoft licensing compliance.

The client was able to migrate their systems successfully, thanks to KME Systems Inc's efforts. The team was highly responsive, and internal stakeholders were particularly impressed with the vendor's vast technical understanding and receptiveness to feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director, Information Systems and Security of StayLinked

Describe what your company does in a single sentence.

StayLinked is the developer of an advanced, centralized telnet client solution to enhance reliability and performance for telnet applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KME Systems Inc to accomplish?

Migrate from on-prem MS Exchange to MS 365
Fix any MS licensing omissions

SOLUTION

How did you find KME Systems Inc?

Local Company

Why did you select KME Systems Inc over others?

Close to my geographic location
Pricing fit our budget
Company values aligned

What was the size of KME Systems Inc’s team?

1 Employee

What was your primary form of communication with KME Systems Inc?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Assisted with migration from on-prem Exchange to Microsoft 365. Also helped review Microsoft licensing to ensure we were in compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to migrate from on-prem Exchange to Microsoft 365 with no interruption of business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KME was very responsive and ensured that the migration went very well.

What did you find most impressive or unique about this company?

The people I worked with at KME understood our needs and concerns and ensured that we had the level of support and control appropriate to our business model.

Are there any areas for improvement or something KME Systems Inc could have done differently?

KME is doing a great job. I can't think of any areas I would change.

RATINGS

5.0

"Very good experience. I will work with KME again for my provisioning needs."

Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Jan. 1997 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"KME Systems' strengths are in their responsiveness and knowledge."

Apr 25, 2023

President, Architecture & Planning Company

Anonymous

Design
Irvine, California
11-50 Employees
Online Review
Verified

KME Systems Inc manages and maintains the computers of an architecture and planning company. The team also manages the client's servers, phone systems, software programs, and cybersecurity components.

The client is pleased with KME Systems Inc's services. The team has solved all issues they've encountered. Their responsiveness and knowledge are also highly impressive. Moreover, their working culture aligns well with the client's, resulting in a truly smooth engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President of (a/an) Design

Describe what your company does in a single sentence.

Architecture and Planning

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KME Systems Inc to accomplish?

Manage and maintain our technology.

SOLUTION

How did you find KME Systems Inc?

Referral

Why did you select KME Systems Inc over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned

What was the size of KME Systems Inc’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manage and maintain individual computers and hardware
Manage and maintain servers and backup
Manage and maintain our phone system
Manage and maintain several software programs
Manage and maintain cyber security

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have been able to solve every issue we've encountered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KME Systems' strengths are in their responsiveness and knowledge.

What was your primary form of communication with KME Systems Inc?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Our cultures are a great fit.

Are there any areas for improvement or something KME Systems Inc could have done differently?

We've been working with them for over 25 years, I'm sure there may have been issues in the past, but nothing that stands out.

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services IT Strategy Consulting
Confidential
Jan. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They love what they do and are good at it! They are all really nice people too!"

Apr 25, 2023

Business Operations Mgr, Antis Roofing & Waterproofing, LLC.

Teri Jo Cherry

Construction
Irvine, California
51-200 Employees
Online Review
Verified

KME Systems Inc provides managed IT services to a roofing and waterproofing company. The vendor handles the client's IT needs, from purchasing laptops to managing their cloud and back servers.

KME Systems Inc's efforts help the client maintain a fully functional system. The vendor has handled help tickets well. If they can't address an issue, the team seeks help from one of their senior team members. Moreover, the client commends how the vendor loves and is good at what they do.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Operations Manager of Antis Roofing & Waterproofing, LLC.

Describe what your company does in a single sentence.

We are a roofing & waterproofing company servicing mainly HOAs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KME Systems Inc to accomplish?

To keep us running with all IT needs!

SOLUTION

How did you find KME Systems Inc?

Referral

Why did you select KME Systems Inc over others?

High ratings
Great culture fit
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

KME is our IT Vendor they do handle everything for Antis from purchasing laptops to making sure our back serves and cloud needs are managed to keep our doors open!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything continues to work!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The KME Management gets involved when needed. The support team does a great work on help tickets. If they can't help they get one of the senior team members to step in.

What was your primary form of communication with KME Systems Inc?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They love what they do and are good at it! They are all really nice people too!

Are there any areas for improvement or something KME Systems Inc could have done differently?

I can only think of a couple things over the many years working with KME. Each time something was brought to their attention, they addressed it.

RATINGS

5.0

"We have passed along they name to others. That to me is the highest compliment you can give a any company!"

Locations (2)

21 - 30

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KME Systems Inc

Because We Give A Damn!

2 Locations

Focus

Highly Rated Similar Providers

KME Systems Inc Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Flexible Communication Channels

High Ratings and Referrals

Comprehensive IT Services

Proactive Issue Resolution

Strong Customer Service

Minor Service Level Slips Addressed

Reviews mentioning:

KME Systems Inc Reviews

Managed IT & Cybersecurity Services for Civil Engineering Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Commercial Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Microsoft 365 Migration for Telnet Solutions Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Architecture & Planning Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Roofing & Waterproofing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (2)