Professional Software Development

With 28 years of experience on the world-wide market scale ScienceSoft is a software development and consulting company with HQ in USA and delivery centers in Europe and Asia.

ScienceSoft’s clients are well-known and prominent companies like IBM, eBay, Robert Half, Viber, PerkinElmer and others. We are providing our services to banking, retail, healthcare, telecommunication, entertainment and other industries.

What makes us stand out?

Acknowledged quality

Apart from receiving Ernst and Young award for the successful growth in 2014, ScienceSoft has gained recognition of its project by prestigious associations and such media as BBC, The Independent and The Daily Telegraph

All-encompassing Competence

Our company has 450 specialists, who offer multidirectional technological assistance: custom mobile and web development, CRM, content management, collaboration solutions, data analysis and security intelligence.

Reliability

ScienceSoft is a dedicated business partner and since 76% of the company's turnover comes from the clients, whom we've been serving for more than 1 year, we cannot but be grateful and for our customers’ loyalty and do everything to live up to their expectations.

100% project delivery

We successfully carry out not only strict and highly detailed, but also most vague and peculiar project plans. Due to its great experience, ScienceSoft has developed a seamless process management system that allows 100% realization of quality-assured projects within deadline and budget limits.

Request for a Free Quote

 
Undisclosed
 
$25 - $49 / hr
 
250 - 999
 Founded
1989
Show all +
McKinney, TX
headquaters
  • ScienceSoft
    5900 S. Lake Forest Drive Suite 300
    McKinney, TX 75070
    United States
    214.306.6837
other locations
  • ScienceSoft
    2 Bedy Str
    Minsk 220040
    Belarus
    +375 17 293 37 36
  • ScienceSoft
    Myyrmäenraitti 2
    Vantaa 01600
    Finland
    +358 45 178 4880

Focus

Service lines

  • Custom Software Development
  • Mobile app development
  • ECM consulting and SI

Client focus

  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)

Industry focus

  • Health care & life sciences
  • Retail
  • Business services

Mobile platforms

Mobile focus

Frameworks and CMS

Programming & scripting

Application platform

CRM functions

CRM solutions

Portfolio

Key clients: 

Viber, IBM, Ebay, Wal-Mart, Heinz, PerkinElmer, Enonic, Tieto, Koch Media, Visma, Airpas, Leo Burnett, Pointlogic, Baxter

Project Management for a Telecom Billing System

A national GSM-operator with more than 5 mln subscribers was undertaking a complex project – implementing a new billing system – that involved multiple stakeholders. Thanks to ScienceSoft project management expertise, the Customer was able to reduce the testing cycle by 2-3 times.

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Innovative CMS

Striving to bring Web Content Management solutions to the next level, Enonic in cooperation with ScienceSoft has released a brand-new CMS called Enonic eXperience Platform which provides a safe and predictable foundation for online presence of any kind. With a modern and flexible architecture, the platform offers an intuitive and fast way to create and manage websites, intranets, commerce and mobile solutions for public and private enterprises.

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SharePoint-Based Intranet for 45,000-employee Bank

A corporate-wide Intranet solution for an American full-service commercial bank to facilitate collaboration between departments. The solution provides tools for sharing documents and storing corporate knowledge base and also encourages internal communication to streamline business processes across all bank levels.

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Phrasebook Travel App and Learning Portal

Two innovative language learning tools: a mobile app (originally only iOS) which would serve as a handy traveler’s phrasebook and a learning web portal where users could further polish their conversational skills.

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Microblogging website for people with a viewpoint

A Twitter-like microblogging website with categorized multimedia content shared by registered contributors. A Pimcore publishing solution for an online magazine.

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Invention Machine With Semantic Search

A number of products to help big companies improve their innovation process with the help of semantic analysis of natural language texts including 15 mln worldwide patents, 3,000 cross-disciplinary scientific 'deep web' websites and the database of 8,000 scientific effects. The software allows engineering, marketing and production personnel to find more cost-effective, competitive and higher-quality system designs.

Read More

Stop Procrastinating App

The award-winning productivity tool that has been repeatedly acknowledged as one of the best Internet blockers by world-renowned media like the BBC, the Daily Telegraph, Le Monde and others.

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iLivid download manager

A handy desktop application to help users enjoy a better experience of downloading videos from popular file-sharing websites including over 50 hosting services, such as RapidShare, MediaFire, Hotfile, 4shared and others including torrent sites. Users can watch videos instantly or use one-click downloader to automatically save the file. The application was designed to download videos from the leading video sites such as YouTube, Vimeo, Metacafe, Dailymotion and more.

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8,000+ FMCG Brand Health BI

The BI solution for the global FMCG company with 8,000+ brands worldwide allows managing the quality and consistency of marketing strategies, thereby ensuring data-driven decision making. The analytical system collects survey data and processes it to disclose the real drivers of consumers’ behavior.

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Viber App

An ambitious start-up commissioned ScienceSoft to create an instant messaging and VoIP app which now boasts over 600 mln active users across the globe.

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System for vehicle on-board diagnostics

An on-board diagnostic system that sends diagnostics data, mileage, geolocation and other information to vehicle owners who can now control their vehicles from anywhere in the world through a smartphone, tablet or computer. Being an innovation on the market of connected cars, the solution has got an Edison Award.

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CRM for a retail bank with 7 mln clients

Backed by a 7-year expertise in Microsoft Dynamics CRM development, ScienceSoft joined the project to help the Customer creat a CRM system for a bank with 7 million clients. Our team developed three modules: customer base management, sales activities planning and advanced analytics.

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Alternative web browser

A Mac version of the all-in-one web browser specifically suitable for music connoisseurs, video lovers and people with an active online presence. ScienceSoft also implemented a system of updates for Windows and Mac as well as a solution for torrents managing from the browser.

Read More

ScienceSoft helps create the world’s largest PLM platform

The product lifecycle management solution, powering 20,000 retailers, manufacturers and suppliers in 110 countries, is a unique system that drives the development of products with $300+ bln in annual sales. The cloud-based platform helps all the industry players to conjoin their efforts, knowledge and clients, providing faster communication, more accurate data and transparency in their ventures.

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Reviews

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Desktop Application for Online Book Retailer

"Anything that we identified was fixed by ScienceSoft's development team within a day or two. There were fewer than 15 bugs so far, most of them small."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

ScienceSoft was hired to build a desktop application allowing buyers on the firm's website to  synchronize and download purchases easily.

The Reviewer
 
51-200 employees
 
Atlanta Metro Area
CTO, Online Book Retailer
 
Verified
The Review
Feedback summary: 

ScienceSoft stands out for producing an application with fewer than 15 bugs and fixing all issues quickly. ScienceSoft is recommended for development work.

BACKGROUND

Introduce your business and what you do there.

Our company provides online book sales and on-demand printing. We're an in-between for manufacturers, publishers, and consumers, specializing in niche markets like role-playing games, war games, comics, and so on. I am the vice president and chief technical officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ScienceSoft?

We wanted to create a desktop application that would allow people to synchronize and download purchases they'd made from our site easily.

SOLUTION

What was the scope of their involvement?

ScienceSoft used a framework called qt.io as a front-end, which functions across multiple operating systems. Our initial program was for Windows, but we were looking to branch out to OSX, iOS, and so on. The communication is done over HTTPS, with ScienceSoft's program calling APIs [application programming interfaces] on our server. Visual Studio was used for most of the programming. ScienceSoft created some user interface and user experience designs, based on our general idea of what kind of program we wanted and what options we had available.

How did you come to work with ScienceSoft?

I did a Google search looking at software development companies specializing in OSX and other platforms, made a laundry list, and contacted the ones that looked promising. I received a request for proposal from each one and decided to go with ScienceSoft.

How much have you invested with ScienceSoft?

The total cost of our project with ScienceSoft was between $30,000 and $40,000.

What is the status of this engagement?

We started working together in May 2016. ScienceSoft has made a working Windows version, but we plan to have an ongoing collaboration, making further iterations of the program and also porting it to other platforms.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We haven't released the software yet and are still doing some internal alpha and beta testing with bigger customers, but we do feel that the project was successful. We don't have many metrics around the software yet but, overall, it seemed to have very few bugs. Anything that we identified was fixed by ScienceSoft's development team within a day or two. There were fewer than 15 bugs so far, most of them small.

How did ScienceSoft perform from a project management standpoint?

The main thing worth noting is that ScienceSoft uses Russian developers, which don't work on United States time. Sometimes, when we had bug fixes to request or questions, it could take ScienceSoft a day to get back to us, making the communication a bit difficult. A 3- or 4-email conversation could sometimes take a few days to complete.

Are there any areas ScienceSoft could improve?

Other than communication, I can't think of anything for ScienceSoft to improve. They were nice to work with.

What tips or recommendations could you share that might increase the likelihood of success with ScienceSoft?

Clients should work with ScienceSoft on the software specifications document. ScienceSoft did most of that work for us and did a good job. They know their own processes and procedures, which was helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    ScienceSoft was better than us in terms of getting work done on time. Some of our work required changing APIs, which meant that ScienceSoft was waiting on us.
  • 5.0 Cost
    Value / within estimates
    Very strong.
  • 4.5 Quality
    Service & deliverables
    ScienceSoft performed well overall, but we had to go back and forth on some visual design elements. They produced some non-standard user interface logic, but those issues were small and solved quickly.
  • 5.0 NPS
    Willing to refer

Ongoing Dev for Computer Software Firm

"The resources provided by [them] were all qualified, and have delivered what we've asked."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2012 - Ongoing
Project summary: 

ScienceSoft supplies .NET/JavaScript/iOS developers based on project demand and their involvement remains ongoing. 

The Reviewer
 
1-10 Employees
 
Ridgewood, New Jersey
Founder & CEO
 
Verified
The Review
Feedback summary: 

Strengths include access to a wide range of qualified technical staff and reasonable flexibility when it comes to dedicated resource assignments. 

BACKGROUND

Introduce your business and what you do there.

We are a services provider based in the US. We deliver custom software, project management, and deployment to customers in the transportation sector. We are a small company and work on a limited number of projects. I am an owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ScienceSoft?

We needed additional resources, which ScienceSoft was able to provide.

SOLUTION

What was the scope of their involvement?

We have worked with ScienceSoft on some small but important projects, whenever we couldn't acquire the necessary number of resources. Most of the time, they've been able to assist us. ScienceSoft has been our only outsourcing company. 

ScienceSoft has mostly provided .NET, JavaScript, and Objective-C [iOS] coders. We have used up to two full-time resources from their side. I have a development background myself and have had multiple roles, including those of architect and project manager.

We had an issue with an iOS deployment at one point, and ScienceSoft had to engage a senior resource, which wasn't a problem. Our issue got resolved.

ScienceSoft also offered design and user experience specialists, but our end-customer already had those resources on-staff.

How did you come to work with ScienceSoft?

I knew their vice president of sales and found this to be good leverage in the case of any issues. ScienceSoft was one of the more serious options we were considering at the time, but we also looked at hiring individual offshore consultants. This usually doesn't work well, though. Our customer was happy with ScienceSoft's estimate, so we moved forward.

How much have you invested with ScienceSoft?

The total cost of ScienceSoft's resources has been around $40,000.

What is the status of this engagement?

We started working with ScienceSoft around 2012.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The resources provided by ScienceSoft were all qualified, and have delivered what we've asked of them. I can't say anything negative about ScienceSoft. It's a good company to work with.

How did ScienceSoft perform from a project management standpoint?

We usually requested the resource allocations. ScienceSoft was able to accommodate us only in some cases, but this was mostly due to our own company. Most of the time, ScienceSoft did find resources when we needed extra work after an initial engagement. Resources never disappeared from a project, quite the opposite. We have worked strictly on a time-and-materials basis.

I have an assigned account manager from ScienceSoft, and can communicate anything to her in order to stay informed on what resources are available, and when.

We use Jira and Source Control internally. ScienceSoft offered its own management tools, but we've preferred to use our own systems. Everything is posted on our platforms at the end of the day.

What did you find most impressive about ScienceSoft?

I don't know how their other accounts are managed, but I am pretty happy with ScienceSoft.

Are there any areas ScienceSoft could improve?

I have been working in this industry for a long time and improvements can always be made, but I'm not in the position to suggest something about ScienceSoft. They're a competent company and I'm happy as a customer.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We work on time-and-materials, so I can't fully qualify this answer. ScienceSoft stuck to our agreements, though.
  • 4.0 Cost
    Value / within estimates
    ScienceSoft only had one pricing structure when we started out, but this changed over time.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend ScienceSoft especially to larger customers.

CRM Development for Microsoft Partner

"We keep going back to ScienceSoft for more work, so we've been very happy with the quality of their code and general understanding of our CRM."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Aug. 2015 - Ongoing
Project summary: 

ScienceSoft has been partnered long-term with a Microsoft gold partner agency to design and develop CRM [customer relationship management] applications plus provide estimation work for client projects to fill a void in the client's expertise.

The Reviewer
 
11-50 employees
 
San Diego, California Area
CRM Lead, Arbela Technologies
 
Verified
The Review
Feedback summary: 

ScienceSoft is recommended to others with complex CRM needs because of their expertise and project management skills. They always deliver on time and on budget, or even under budget, which explains the client's long-term trust.

BACKGROUND

Introduce your business and what you do there.

Arbela Technologies is located in Irvine, California. We are an AX CRM Microsoft solutions gold partner. I am the CRM lead for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ScienceSoft?

We have several in-house consultants, but we don't have CRM developers, so we've primarily used ScienceSoft's services for any development work and estimate gathering in the pre-sales phase.

SOLUTION

What was the scope of their involvement?

ScienceSoft has been heavily involved in building our systems, both in terms of development, as well as functionality design to a lesser extent. ScienceSoft has been in charge of JavaScript coding, plug-in modifications, custom reports, and changing out-of-the-box functionalities in our CRM, over the course of a couple of projects.

ScienceSoft assigned at least 3-4 people for our projects, out of which 2 of them worked with us on a constant basis. We've also had some administrators involved for on-premises installations. We work with resources directly.

How did you come to work with ScienceSoft?

Our president and Chief Executive Officer was the one who initially contacted ScienceSoft, so I'm not sure how the connection was made. We do employ resources in their area of the world, having headquarters in Belarus and other European locations. At one point, we met with one of the lead developers from ScienceSoft locally, in Irvine. Together with him, we came up with a plan of how we could utilize ScienceSoft's development skills.

How much have you invested with ScienceSoft?

I don't have this information. We use ScienceSoft on an ongoing basis, and they invoice us monthly. There's always active work for ScienceSoft to do.

What is the status of this engagement?

We started working with ScienceSoft one year ago, which is also when I started working with the company. They may have done previous work for our company before that time. We have an ongoing relationship with ScienceSoft. We're now finishing the design phase on a new project, and I've sent them some other items on which I want an estimate. ScienceSoft has been involved in several projects, both for ongoing maintenance and functionality changes, as well as brand-new implementations.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We keep going back to ScienceSoft for more work, so we've been very happy with the quality of their code and general understanding of our CRM. I've worked with other overseas companies, which came with some challenges. I've not experienced this with ScienceSoft.

How did ScienceSoft perform from a project management standpoint?

ScienceSoft has always delivered on-budget or under, and their turnaround time has been excellent. Whenever we needed to get some work done on a tight schedule, ScienceSoft had good responsiveness. One of the reasons for going back to ScienceSoft was that, whenever they made a time estimate, they stuck to it. There was only one exception to this, when ScienceSoft went over-schedule by a couple of hours, but I could understand their circumstances. The requirements changed slightly, and ScienceSoft still delivered within reasonable time.

We don't use any specialized project management tools. We mostly communicate with ScienceSoft through email and Excel. I start a new spreadsheet of ongoing issues to be fixed, or new functionalities and features. I make descriptions in as much detail as possible, sometimes providing additional design documents for more complicated tasks. We have a back-and-forth process with ScienceSoft, through which they will provide an initial time and budget estimate. Once in a while, we'll also use GoToMeeting, whenever we need to create an overly-complicated functionality which I need to ensure that ScienceSoft will understand.

What did you find most impressive about ScienceSoft?

Typically, ScienceSoft has been able to easily understand what's needed. I also appreciate the fact that I can bounce ideas off of ScienceSoft's team, and figure out the best way of handling a task. I have my own ideas, but it's good to have a back-and-forth process nonetheless. As an example, a customer wanted to introduce product hierarchies. We'd been discussing the pros and cons between creating custom entities and fields, or using out-of-the-box functionalities. ScienceSoft gave me insight into their experience with each approach. I appreciated the fact that ScienceSoft won't simply do what is asked of them, but rather bring in their own feedback and ideas of what is best for a particular functionality. ScienceSoft never came back to me with a straight no, but rather offered alternatives for any request. I've tried to do this with my own customers.

I find ScienceSoft to be very responsive, knowledgeable, and overall pleasant to work with. It's been a good partnership thus far, so good that we haven't had to hire any internal resources. We have consultants, but no developers.

Are there any areas ScienceSoft could improve?

Our only limitation is that, because I'm located in the West Coast, our hours don't match up very well at times. ScienceSoft has performed well overall, though.

What tips or recommendations could you share that might increase the likelihood of success with ScienceSoft?

ScienceSoft is a proven commodity to us, but in general, unless a client checks a developer's references, or knows where they're coming from, they won't know what kind of code that company will deliver. ScienceSoft has always delivered for me, so I would recommend them, but there are always unknown factors.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    ScienceSoft is great at maintaining timelines, but our time zone difference has made it difficult to schedule meetings on occasion. For me, meetings always have to be early in the morning.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    ScienceSoft has developed good-quality code for us. There will always be some issues, but the overall quality was great.
  • 4.5 NPS
    Willing to refer
    I would highly recommend ScienceSoft.

Development Support For Software Company

"They are a no-nonsense and straightforward company."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

ScienceSoft augments an IT firm's development team in order to save time and money. They have supplied front- and back-end work on navigation and radio systems, websites, and apps.

The Reviewer
 
11-50 Employees
 
Detroit, Michigan
Nader Afshar
Founder, Persis Consulting
 
Verified
The Review
Feedback summary: 

Clients are extremely satisfied with every product and return to ScienceSoft for further projects. The team earns praise for their timeliness, collaborative approach, and technical expertise. Their transparent clarifications minimize confusion and ensure clean, high-quality deliverables.

BACKGROUND

Please describe your organization.

We develop turnkey and bespoke software, including connectivity, telematics, and infotainment systems.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ScienceSoft?

We wanted to expand our capabilities beyond the resources that we had and, at the same time, find a way to be more competitive on the market as far as development cost was concerned.

SOLUTION

Please describe the scope of their involvement in detail.

We have used ScienceSoft on a collaboration basis, combining resources from both of our companies.

We've worked on four projects together. Our involvement with ScienceSoft varies from project to project. We tend to receive work with a broad spectrum with mobile apps and websites as components.

We developed a turn-by-turn navigation system for a large OEM [original equipment manufacturer]. It encompassed everything from a back-end, middleware, and front-end to third-party integration and mobile apps. Another project was a complete radio system for a tier-one supplier. It included both hardware and software components, with the hardware side being handled by a partner. 

We are currently developing a proposal for an upcoming project using ScienceSoft. Our clients tend to be larger, Fortune 50 companies. When an opportunity comes up, we will bid on the work along with many other, larger companies. We haven't been successful every time, but we've certainly tried.

How did you come to work with ScienceSoft?

We were looking for a culture fit with our company. There are many overseas developers, but not all of them approach projects the same as us. ScienceSoft contacted us, we went through a due-diligence process and gave them a few teaser projects in order to see if there was a culture fit. So far, I've liked ScienceSoft's responsiveness and approach to projects. They are a no-nonsense and straightforward company. Regardless of what happened, ScienceSoft stood by their claims, which was important to us.

What is the status of this engagement?

We've been working with ScienceSoft for two years.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

It has been very helpful to have ScienceSoft as a partner. Their work has been efficient and well-received by our clients. On a couple of projects in particular, ScienceSoft's quality of work was high enough to attract follow-up projects.

How did ScienceSoft perform from a project management standpoint?

We've been able to collaborate with everyone in ScienceSoft's team, rather than just specific project managers. From their end, ScienceSoft has managed the work well enough to keep up with timelines and not miss anything.

What distinguishes ScienceSoft from other providers?

I appreciated the fact that there's no nonsense about what ScienceSoft proposed and delivered to us. We've had many collaborations in the past, trying to get everything well-defined and understood, but there were misunderstandings along the line. Any issues that came up with ScienceSoft were remedied quickly with no problems whatsoever. This is what made our collaboration valuable. If we can put away discrepancies between partners, then the client will receive a well-put-together product.

Is there anything ScienceSoft could have improved or done differently?

ScienceSoft should try to find ways in which we could collaborate more within the United States Eastern time zone. Other than this, everything has been good. ScienceSoft is very responsive.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The larger the projects get, and the more people we engage on ScienceSoft's side, the better our collaboration will be.
  • 4.0 Cost
    Value / within estimates
    In terms of value, ScienceSoft is closer to 5.
  • 4.5 Quality
    Service & deliverables
    We haven't worked enough with ScienceSoft in order to reach a perfect score. ScienceSoft has done superb work overall.
  • 5.0 NPS
    Willing to refer

PHP and MySQL Development for IT Company

“[ScienceSoft]'ve always been able to guide us and manage projects, delivering on time and on budget.”

 
Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2015 - Ongoing
Project summary: 

ScienceSoft built a platform for the client using PHP and MySQL as well as native iOS and Android applications. The client plans to partner with ScienceSoft on more projects in the near future.

The Reviewer
 
11-50 Employees
 
Moorestown, New Jersey
Bob Penland
CTO, TruMethods
 
Verified
The Review
Feedback summary: 

The client initially chose to partner with ScienceSoft due to their wide range of capabilities and willingness to allocate resources to the project. The client credits their trust in ScienceSoft to their attention to detail with documentation and communication.

BACKGROUND

Introduce your business and what you do there.

‎TruMethods is a training and software company for IT service providers. We teach small and medium-sized clients how to plan, build, and deliver IT services to the global small to medium-sized business market.

I am the Chief Technology Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ScienceSoft?

We are a small entrepreneurial company which was started as a training organization, providing subscription-based content to IT companies. Over time, we realized that we needed a way of providing a framework which could deliver on key best practices. We created a product called myITprocess, which is a way for IT companies to set standards, evaluating their clients' environments against those standards. What is out of alignment can be assessed for business impact, thus obtaining a long-term strategic roadmap for each client. We had been teaching this manually, but we realized that software could help with the process. We're self-funded, so we have a limited amount of resources. As we grew over time, adding hundreds of additional IT companies, we needed a way of scaling the development with outside help.

SOLUTION

What was the scope of their involvement?

We have a content delivery platform for which we needed some assistance. We first engaged with ScienceSoft on this smaller project, which was a way for us to evaluate their work methods and project management. ScienceSoft worked on our platform using PHP and MySQL, and also developed a native iOS and Android application for the company.

ScienceSoft is now working on our main software product, myITprocess, which was built using ASP.NET MVC, Knockout.js, DevExpress ASP.NET, and SQL server. ScienceSoft has a wide range of capabilities, which is one of the reasons for engaging with them. They've always been able to guide us and manage projects, delivering on time and on budget.

How did you come to work with ScienceSoft?

I spent a few months interviewing different organizations and individuals, looking to possibly build an in-house team. I found ScienceSoft through LinkedIn. I chose them because of their responsiveness, understanding of what we were trying to do as a business, and willingness to dive into the work. Overall, ScienceSoft was similar to other organizations, and it was hard to make a decision based solely on a company’s website. Ultimately, I chose them because of my comfort level with ScienceSoft's account executive. He was willing to use some resources in order to understand what we wanted to do, and to give us good guidance. From there, we were comfortable with ScienceSoft's proposal. We were given different options on how we could approach the project.

How much have you invested with ScienceSoft?

The total cost of our project with ScienceSoft has been between $50,000 and $200,000 to date. The cost will quickly go above that in the near future.

What is the status of this engagement?

We started working with ScienceSoft at the end of July 2015.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

With ScienceSoft, we've been able to reduce our development costs and decrease the timeline on new features and updates. For us, the most important part is having a partner which we can trust within the different aspects of our business. We're starting other projects, and we will be giving ScienceSoft more work. We have a number of ideas, and we have the confidence that we can accomplish them.

What did you find most impressive about ScienceSoft?

I've been working in this field for 15 years. ScienceSoft's attention to detail in how everything is documented and communicated is by far the best of any agency that I've worked with. The communication and agreement process when starting a new project has been by far the easiest to handle and most professional I've seen. My team on the product side has worked extremely well with ScienceSoft, even though they're remotely located.

Are there any areas ScienceSoft could improve?

When working through fixed-price projects, it can be a challenge for some people to understand all the details. Streamlining that process would be an improvement, but I can't identify anything glaring about ScienceSoft's work at this point.

5.0
Overall Score It has been a really good experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Definitely, they're always on time.
  • 4.0 Cost
    Value / within estimates
    They're not the typical low cost outsourcing solution.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already do it.

Database Development for Management Consultancy

“The ScienceSoft team was very quick on the uptake, never making me explain myself twice.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

ScienceSoft provided business intelligence data, web app coding, and web design services to port Excel data into a better database. The team built a KYUBIT app they continue to host, support, and develop.

The Reviewer
 
1-10 Employees
 
New York City Metro Area
Jonathan Knowles
Founder & CEO, Type 2 Consulting
 
Verified
The Review
Feedback summary: 

ScienceSoft’s work has facilitated more detailed and extensive data analysis. The team worked quickly, efficiently, and simply and displayed extensive competence regarding backend development. They clearly understood the scope and intent of the project and completed it using robust processes.

BACKGROUND

Please describe your organization.

I'm the chief executive officer at Type 2 Consulting, a management consultancy, specifically focused on integrating finance and marketing perspectives on business operations. We tend to deal with a lot of data on the customer's side, as well as a lot of data on the internal costs of companies.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ScienceSoft?

I was looking for an outsourced data service for business intelligence, coding for web apps, website design, and so on and so forth. Although this is a part of our offering, it's not the core of what we do, so we tend to outsource that kind of work to 3rd party suppliers.

SOLUTION

Please describe the scope of their involvement.

I'd been nurturing our project on the calculation of intangible valuing within the global economy and had reached the limits of what was possible to do in Excel. I was looking for a developer that could port the data into a proper relational database. It seemed like ScienceSoft was a better match for this kind of work than for our other project, which was more to do with frontend user experience design, with little data manipulation on the backend. ScienceSoft used KYUBIT, which is a business intelligence package from a Croatian supplier that I'd never heard of before. They seemed to know exactly what they were doing and demoed what KYUBIT was able to do.

ScienceSoft is hosting the application for me at the moment, through a dedicated server. I ultimately want to offer this as a service for my customers, so there needs to be a robust backend and ongoing support for it.

I don't have a lot of insight into the number of resources allocated by ScienceSoft to my project. They're based in Belarus, and I haven't gotten the sense that there's a huge depth of English capability within their team. I've been consistently dealing with the project manager from ScienceSoft, who's been a first-class asset. I also interact with ScienceSoft's head developer. I've gotten the sense from our conference calls that there have been 2-3 other resources for our project.

How did you come to work with ScienceSoft?

We initially needed to build a web app for one of our customers, which is why I responded to some outreach from ScienceSoft. As I talked to them, I got the sense that ScienceSoft was extremely robust on the data management side, particularly database management.

Could you provide a sense of the size of this initiative in financial terms?

I signed up with ScienceSoft for 2 services: a hosted server and ongoing time-and-materials maintenance. Our original contract was for less than $50,000.

What is the status of this engagement?

We initially came in contact with ScienceSoft in June 2015 and started the work in September. The project was finalized in December. As I was able to look at the data in greater depth, I realized that much of it was sourced out of the S&P Capital IQ service. It is nowhere near as clean as we'd want it to be: local currencies appear when selecting dollars, the same company was allocated to multiple countries even though it only had one headquarters, and so on. I realized that I'd have to take on more data cleansing than I'd anticipated, which has led to a second stage of the project in 2016, by which ScienceSoft is helping me write the code for data cleansing activities. When we import the next year of data, we aim to have it be a less painful process.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I was delighted by the results of ScienceSoft's work. Having our data in an Excel format meant that there were only so many lookup functions which could be implemented before everything ground to a halt. I was able to slice and dice the data in ways which were not possible before: I could select individual years, countries, separate the data into deciles and quartiles, and analyze it independently. This has been a huge benefit for us.

How did ScienceSoft perform from a project management standpoint?

In working with ScienceSoft, we did nothing more sophisticated than using a shared Dropbox folder. We had good briefing sessions and I wrote project descriptions. I am not able to read code to any useful degree, so there was no point in me seeing work in progress. The first time I saw the application was when it was up-and-running in the beta stage. From ScienceSoft's point of view, there wasn't much to share, apart from a couple of screen grabs of wireframes, showing how they were planning to lay out the data, so there was no need for robust project management support.

What distinguishes ScienceSoft from other providers?

I've worked extensively with an Argentinian developer in the past, which I primarily used for web coding, as well as with an Indian one, which was assigned mobile app development and responsive design implementations. Compared to them, ScienceSoft has been very strong on the backend. This view is influenced by the fact that I haven't given ScienceSoft much to do in terms of user experience. They exuded extreme competence whenever I explained the type of analysis that I was trying to do, as well as the data filtering and logic tests required.

ScienceSoft was delightful to work with and proved to be different from the Indians, for example, who have immaculate but rather dated English language skills. The ScienceSoft team was very quick on the uptake, never making me explain myself twice. This was a huge plus, given the fact that most people won't understand what it is that I'm trying to do in terms of data analysis. When I tried working with previous developers, it always took a long time to explain the kind of manipulations I was trying to do, and what tolerances I required.

Is there anything ScienceSoft could have improved or done differently?

Ours was a pretty well-described project. I have been working on this kind of analysis for 15 years, so I knew what I wanted to do. In that sense, there wasn't a lot of consultation and advice which I needed for scoping the project and finding the trade-offs in terms of sources of data to use. ScienceSoft understood the job and had robust processes for completing the work. The application worked as I wanted it to at the end of the day. I'm sure that ScienceSoft has other capabilities which they'd have wanted to showcase, but there wasn't an opportunity for that on our project.

5.0
Overall Score I'm actively looking for other opportunities to use ScienceSoft. I've had a very good experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    This was a research project for my own firm, so the gaping factor here was the amount of time that I myself could spend on it. ScienceSoft was prompt and responsive, hitting the agreed-upon deadlines, but I don't think that I set a very taxing schedule.
  • 5.0 Cost
    Value / within estimates
    I briefed the same project to the Argentinian firm I was working with. They came in at twice the price, so I'd say that ScienceSoft gave me outstanding value.
  • 5.0 Quality
    Service & deliverables
    I can only think of one instance in which I had to correct the work done by ScienceSoft. Relative to other developers, ScienceSoft has been outstanding.
  • 5.0 NPS
    Willing to refer
    For database applications with robust analytical design components, I'd be very willing to recommend ScienceSoft.

SharePoint Development for Financial Services Firm

"It has been a fantastic experience working with ScienceSoft."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

ScienceSoft redesigned the client's SharePoint site. They completed all initial development and UAT work and currently conduct day-to-day maintenance of the site.

The Reviewer
 
51-200 Employees
 
New York Metro Area
IT Head, Lending Business
 
Verified
The Review
Feedback summary: 

The site received very positive feedback from users and effectively represented the business. ScienceSoft was exceptionally responsive, cost-effective, and intuitive about the client's desired outcome.

BACKGROUND

Please describe your organization.

We are a lending business, and I head our IT [information technology] group.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ScienceSoft?

I use ScienceSoft for our SharePoint work. Our old SharePoint site was migrated from our previous company, and it was basically crap. We wanted a new look and feel for our new site. I was looking at multiple vendors throughout North America, and I found ScienceSoft when I Googled SharePoint vendors.

SOLUTION

Please describe the scope of their involvement in detail.

They were involved in everything from designing the look and feel to setting up the development and UAT [user acceptance testing] for user acceptance to do the deployment and production. Right now, I use them for maintenance on a day-to-day basis. They're acting as our partner for SharePoint support. They used SharePoint 2013, which is a full Microsoft-based platform. Our Internet site is deployed on 2012 Microsoft Windows. We used SQL Server 2012, so that was another technology that they used in developing this project.

How did you come to work with ScienceSoft?

There were two reasons I was attracted to ScienceSoft. One was cost, which was the major driving force. The second one was the response time. I love the way they work. My account manager was a fantastic guy. I email him with my requirements, and they read my mind. I want somebody who doesn't just do the job that I'm telling them to do, but also comes up with new ideas.

Could you provide a sense of the size of this initiative in financial terms?

We've spent between $10,000 and $50,000

What is the status of this engagement?

I began working with them in March or April [2016]. They were helpful in creating the entire SharePoint site for us. That was the initial project, which they completed on time. I have also hired them on a day-to-day maintenance basis, so it's going to be ongoing for one year.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The response time and the perfection of their work was very important to me. We had our users compare the new SharePoint site to the old one, and the response I got on the look and feel was just fantastic. It truly represents our company, and that's what I was looking for – not just somebody who can update the documents and all of that.

How did ScienceSoft perform from a project management standpoint?

They did exceptionally well. The communication was very easy. I would tell them the requirements and they would understand it right away. They would come up with a solution immediately. The best thing about them is if they say they're going to deliver within a certain timeframe, they will do that. There has not been a single instance where I've had to follow up with them and check on what they're doing.

What distinguishes ScienceSoft from other providers?

It was their prompt response, great cost, and excellent project management, which I would like to highlight.

Is there anything ScienceSoft could have improved or done differently?

Because many of their people are offshore, it's sometimes a little challenging to understand their conversation. Same for me, too, because I'm from India. Apart from that, there isn't anything I can point to.

5.0
Overall Score It has been a fantastic experience working with ScienceSoft. They have always delivered and have been accurate in what they committed.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There is not any instance during the project that they have not met the timeline.
  • 5.0 Cost
    Value / within estimates
    As far as cost perspective was concerned, they were the cheapest.
  • 5.0 Quality
    Service & deliverables
    Whether it’s simple email communication or project deliverables, I know when I’m approaching them that I will always get a response back.
  • 5.0 NPS
    Willing to refer

Android App for Health Startup

"The engagement with ScienceSoft was probably the best offshore experience that I’ve had."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

ScienceSoft designed and tested an Android mobile app to complement existing web-based and iOS versions.

 

The Reviewer
 
11-50 Employees
 
Austin, Texas
CTO, Health Startup
 
Verified
The Review
Feedback summary: 

ScienceSoft exceeded expectations and delivered the app without any bugs or necessary fixes. The team offered beta testing, consistent communication via phone and Slack, and cost-effective, high quality work.

BACKGROUND

Please describe your organization.

The company name is Chiron Health. We are an Austin, Texas based startup in the healthcare industry - basically telemedicine. We provide a platform which allows doctors to talk to their patients via a web-based audio/video platform.

What is your position?

I am the Chief Technology Officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ScienceSoft?

We engaged them to build our Android mobile app. This is an app that complements our web-based app for our patients. We have an iOS app developed already so we wanted to get an app on Android that looked similar to the iOS app.

SOLUTION

Please describe the scope of their involvement in greater detail.

They helped test the app as it was in development. They designed the app as well.

How did you come to work with ScienceSoft?

I don’t remember exact searches, but I used Google to search for offshore development firms. I looked around Austin and then at a few different countries. I have experience with Latin American countries as well as Eastern European.

I put the prospect firms into two categories - offshore and within the US, and then had interviews with the offshore companies to talk about the engagement and the scope. ScienceSoft convinced me that they would be able to deliver the product, so I went with them.

Could you provide a sense of the size of this initiative in financial terms?

We had a list of features we knew we wanted at launch. We got an estimate from ScienceSoft scoped at three months and around $15,000. Everything was pretty accurate.

What is the status of this engagement?

It’s completed. We are in a warranty period. They are giving us support to fix bugs, and there haven’t been any bugs that we are aware of.

We do plan to engage them for some other projects. We want to add new features to the app. We’ve thought of new features to improve it. We want to engage them on a project for QA [quality assurance] testing. They have QA testing resources where they can help test our products.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I can compare this to our iOS app. That was our first mobile app and we had that developed by an Austin firm for much more money than our offshore firm. Our launch for the iOS app actually launched with quite a few critical bugs, which rendered the app unusable.

The experience with ScienceSoft was much better. We actually were able to do proper testing before we launched, partly because we learned from our mistakes on iOS, but ScienceSoft really facilitated testing on our beta environment.

We would be testing and they would see the logs on their end and fix crashes as we were testing the app. We also did it in a beta fashion. We enabled a beta program on the Google Play store and launched that way with ScienceSoft on standby to fix any bugs.

We don’t have any critical bugs filed from our users, a perfect score. We’re still gathering specifics about user engagement and the workflow and utilization of the app.

I wouldn’t say those stats are specifically significant though. We’re doing some workflow changes on our end. We are encouraging more users to use the app, but there are some reasons from our business perspective that keep us from wanting the app to be used widely right now.

How did ScienceSoft perform from a project management standpoint?

ScienceSoft had a project manager assigned to our project and our method of communication was very close. We had phone calls whenever we needed. They also joined our chat room via Slack. So the project manager and the two developers would be in daily contact with our developers in our company chat room. 

What distinguishes ScienceSoft from other providers?

Overall, the engagement with ScienceSoft was probably the best offshore experience that I’ve had. I’ve worked with Indian firms and Costa Rican firms in the past to provide perspective. Estimation and communication was all spot on as well.

Is there anything ScienceSoft could have improved or done differently?

On our end, we had some APIs [application program interfaces] that we should have prepared beforehand. So there was a slight delay on the project, but I would attribute that to Chiron because we had to build out the backend API a little more so the mobile app could connect to it.

The engineers from ScienceSoft were very open about that and flexible to wait for us, and then they also brought up solutions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were never held up by them.
  • 5.0 Cost
    Value / within estimates
    The original estimate did not change and value I can compare that to our iOS engagement. ScienceSoft provides great value.
  • 5.0 Quality
    Service & deliverables
    That’s comparing it to our iOS - the design and the crash rate is good. It looks better than our iOS app.
  • 5.0 NPS
    Willing to refer

Android Development for Boutique Software Firm

"ScienceSoft is a professional and dedicated company."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2006 - Ongoing
Project summary: 

ScienceSoft provides development services for Android versions of existing apps. The team has completed ten native apps to date and continues to provide maintenance and support.

The Reviewer
 
1-10 Employees
 
Sweden
John Andersson
Founder & CEO, Peek-A-Boo Software
 
Verified
The Review
Feedback summary: 

One tourism-related app received more than 50,000 downloads and primarily 5-star user feedback. ScienceSoft offers simple, transparent communication and project management via email and GitHub. The team is highly skilled and specializes in multiple areas like bug detection and stable code writing.

BACKGROUND

Please describe your organization.

We are a small company founded in 1995. Our main areas of operation are web hosting and development for web, Mac OS and iOS.

What is your position?

I am the owner and Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ScienceSoft?

We needed a developer for the Android versions of our apps.

SOLUTION

Please describe the scope of their involvement.

We've worked on about ten projects with ScienceSoft. All of them have been for native Android development.

We mostly build free informational apps. They typically retrieve their data from backend servers in order for it to be browsed. Examples include tourist information apps or an event organizer for a political campaign.

Their team consisted of two developers and one project manager. We are charged only for the developers' work. Our latest project has been run on times and material, instead of having a fixed price. This approach is usually cheaper in the end but also involves greater risk.

How did you come to work with ScienceSoft?

They contacted us ten years ago. We had a meeting with a sales representative, and their proposition sounded good. It was our first encounter with an outsourcing company, and we haven't used any other vendor yet. The relationship has been good, and we saw no need to look for other suppliers.

Could you provide a sense of the size of this initiative in financial terms?

A typical project with them costs around $10-15,000.

What is the status of this engagement?

We have an ongoing relationship for development and maintenance work.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The tourism app we've developed has been the most popular overall, totaling around 50,000 downloads. Reviews can vary a lot as is usually the case. We have a lot of five-star reviews, but we also have one-star ones, mostly due to competing companies wanting to drag the app down.

How did ScienceSoft perform from a project management standpoint?

Our projects aren't very complex, so communication is mostly done through email. We use GitHub for version tracking. ScienceSoft performed will in that environment and we never had any major issues with their approach or delivered work.

What distinguishes ScienceSoft from other providers?

They're a professional and dedicated company. Their developers are quite skilled. Some of them specialize in bug detection, while others are versed in writing stable code.

Is there anything ScienceSoft could have improved or done differently?

No, not really. I haven't had any surprises with ScienceSoft, and they always fix bugs free of charge. Starting our work with detailed specifications helps avoid problems.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have rescued us at times when we were late on developing the iOS version of an app. ScienceSoft worked hard to deliver the Android counterpart. I'm thankful to them for that.
  • 4.0 Cost
    Value / within estimates
    They're not extremely cheap, but the quality is worth the cost they charge.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Team Augmentation for Computer Software Firm

"What's important for us is that ScienceSoft provides good developers."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
Project summary: 

ScienceSoft serves in .NET and WPF capacities for developing projects and deliverables. They complete data processing for ETL development using SQL and Python and are collaborating on a WPF application.

The Reviewer
 
51-200 Employees
 
Rotterdam, Netherlands
Harald Hoogstrate
Director Systems & Development, Pointlogic
 
Verified
The Review
Feedback summary: 

ScienceSoft provides between 20 and 25 developers. The team is integrated with the in-house staff, working alongside internal developers as an extension of the company. They consistently deliver high quality work and function effectively within the Jira project management system.

BACKGROUND

Please describe your organization.

We work mostly in the marketing and media industries, assisting advertisers in deciding which media they should use for reaching a target audience, how much they're going to spend, and what their expectations should be.

What is your position?

I am part of the systems and development team.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ScienceSoft?

We were looking to outsource work in order to have more flexibility with managing our resources. We wanted to establish a long-term partnership with an outsourced solution that could offer us development resources as the need arose.

SOLUTION

Please describe the scope of their involvement.

ScienceSoft works as a separate team in our company and are in charge of developing projects and deliverables. They are part of two groups: a .NET team and a WPF [Windows Presentation Foundation] one. We're developing a WPF application with many of their members working in the frontend.

They also do data processing work for ETL development using SQL, Python and other such tools.

The team they provide is composed of 20-25 developers. We're directly involved in the selection process. ScienceSoft provides us with resumes for candidates, we participate in the interview process and sit together to make decisions.

Whenever a developer is too slow or making too many mistakes, we will contact ScienceSoft about it and they will assign someone else.

How did you come to work with ScienceSoft?

We found them a long time ago. We researched 10-15 companies around the world, in order to find an outsourcing partner. They were the most suitable candidate.

Could you provide a sense of the size of this initiative in financial terms?

The average cost per year is $200,000.

What is the status of this engagement?

We have an ongoing relationship with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

There aren’t any figures or statistics that I could share because ScienceSoft is working alongside our own developers on end products. As a result, everything that they complete is also in collaboration with our own developers. There is no way to really differentiate between the two, but I can definitely tell you that our own staff has been very impressed with the level and consistency of quality delivered by ScienceSoft.

How did ScienceSoft perform from a project management standpoint?

They're an extension of our team, so project management is our responsibility. They're bred for inputs, rather than results. We use Jira for project collaboration and we’ve found that very helpful.

What distinguishes ScienceSoft from other providers?

I don't have much experience with other outsourcing companies. What's important for us is that ScienceSoft provides good developers, and most of them are.

Is there anything ScienceSoft could have improved or done differently?

We are a software developer ourselves. For me, there isn't a big difference between hiring a developer locally, and hiring them through ScienceSoft. The interview process is the same.

If a client is not a software producer and has to rely more on the project management and architecture development that ScienceSoft provides, the collaboration would be different than my own experience.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
    There isn't a great difference in cost between hiring a local developer vs. someone in ScienceSoft. It's not their fault but rather the state of the job market. Developers can ask for higher salaries in Eastern European countries as well.
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    It depends on their goals, but I would recommend them.