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List of the Top Outsourced Help Desk Services
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TeraCloud, Inc.
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$1,000+$150 - $199 / hr10 - 49St. Petersburg, FLServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +410% IT Strategy Consulting5% CRM Consulting and SI5% Call Center Services5% ERP Consulting and SIFocus Areas
20% Help desk20% Managed Hosting Services20% Network +510% Disaster Recovery10% Managed Software Application & Solutions10% Security5% Hardware5% TelecomSee all 2 projectsTeraCloud, Inc. is an IT services company specializing in cybersecurity and customized IT solutions. They are highly praised by clients for their expertise, responsiveness, and cost-effective solutions, with 100% of reviewers expressing satisfaction with their services. Clients appreciate their ability to enhance system security and IT reliability while maintaining strong communication.
Reviews mention Reasonable pricing
Clients have highlighted TeraCloud, Inc.'s reasonable pricing as a significant advantage. One client emphasized their cost-effective solutions, noting the company's ability to deliver high-quality IT services without excessive costs. The overall sentiment regarding pricing is positive, with clients appreciating the value they receive relative to their investment, reinforcing TeraCloud's reputation as a trustworthy and budget-friendly IT partner.-
IT Support for Engineering Consultancy
5.0 Nov 9, 2020Their solutions are also cost-effective. Make sure you are clear in your requests and listen to what they have to say. There might be different ways to achieve the same outcome. They are a trustworthy partner, and I highly recommend them.
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Industry Experience
TeraCloud, Inc. has received positive feedback primarily from the healthcare and consulting engineering sectors. In healthcare, clients praised their expertise in cybersecurity and system upgrades, emphasizing compliance and client satisfaction. In the consulting engineering industry, their IT reliability, responsiveness, and cost-effective solutions were highlighted. The overall sentiment across these industries reflects TeraCloud's strengths in communication, technical knowledge, and tailored IT services, making them a suitable partner for businesses focused on security and IT infrastructure.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive TeraCloud, Inc. as a cost-effective IT partner, providing substantial value for money. One client highlighted their 'cost-effective' solutions and impressive response times, while another noted the firm's expertise in enhancing security and system reliability. Overall, the sentiment is positive, with clients appreciating the tailored service and effective communication, although one reviewer mentioned initial challenges with project scope management.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Amman, Jordan
Services provided
10% IT Managed Services15% Cybersecurity15% IT Strategy Consulting +610% AR/VR Development10% BI & Big Data Consulting & SI10% Custom Software Development10% Search Engine Optimization10% Social Media Marketing10% Web DesignFocus Areas
15% Help desk30% Managed Hosting Services25% Managed Software Application & Solutions +315% Software Evaluation10% IT Budgeting5% SecuritySee all 4 projectsiVega Information Technology L.L.C is a technology solutions firm that specializes in app development, digital performance optimization, SEO, and cybersecurity. Their services have been praised for responsiveness, adaptability, and technical expertise, achieving over 90% client satisfaction. Clients highlight their proactive problem-solving approach and ability to align projects with strategic goals, enhancing both digital performance and operational efficiency across various industries.
Reviews mention Creative
Clients consistently praised iVega for their creative approach, particularly in delivering a bilingual website that effectively met user needs. One client noted their ability to combine web development, SEO, and cybersecurity seamlessly, showcasing a balance of creativity and technical precision. Feedback highlighted their responsiveness to client input and the strategic insights offered throughout the project. Overall, the sentiment around creativity was highly positive, with clients appreciating the innovative solutions and cultural understanding embedded in the work.-
Web Dev, SEO & Cybersecurity for International Academy
5.0 Jun 25, 2025We also appreciated their bilingual capabilities, cultural understanding of the region, and the balance between creativity and technical precision. That combination of technical depth, personal care, and regional relevance made iVega a truly unique partner. The only minor area for improvement would be to establish clearer design alignment early in the project, especially during the wireframing phase.
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Industry Experience
iVega Information Technology L.L.C has demonstrated expertise across multiple sectors, including Arts & Entertainment, Media, and Education. Feedback highlights their strengths in digital performance optimization, custom application development, and comprehensive web solutions. Clients praised their responsiveness, adaptability, and ability to deliver quality results on time. Overall sentiment indicates high satisfaction, especially in enhancing digital engagement and operational efficiency, making them a strong candidate for projects in these industries.
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Arts, entertainment & music Media EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted iVega's competitive pricing and excellent value for money. For instance, one client noted that the pricing 'fit our budget' and emphasized the 'good value for cost.' Another review mentioned that iVega's services not only met expectations but also delivered 'extra value added options.' Overall, the sentiment across reviews reflects satisfaction with the cost-effectiveness of iVega's offerings, making them a recommended choice for various projects.Was this helpful?
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This provider is fluent in 4 languages:
- Arabic
- English
- Ukrainian
- Russian
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$1,000+Undisclosed50 - 249Greenville, SC
Services provided
20% IT Managed Services30% Cybersecurity30% Other IT Consulting and SI +120% AI ConsultingFocus Areas
25% Help desk30% Security20% Network +310% Disaster Recovery10% Hardware5% Managed Hosting ServicesCybersecurity company Corsica Technologies is in Greenville, South Carolina and Augusta, Georgia. The team focuses on Cybersecurity and other IT consulting and SI.
Read moreView PackagesCorsica Secure: Unlimited Technology Services
Unlimited Security, Servers, Workstations and Network Support. The Corsica Secure plan is the perfect combination of operational support and strategic partnership. This package includes unlimited users, workstations, tickets and the use of the Corsica Secure portal.Was this helpful?
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Undisclosed$100 - $149 / hr2 - 9Fort Wayne, IN
Services provided
60% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
30% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +510% Hardware10% IT Budgeting10% Network10% Security10% Vendor Procurement & SelectionSee all 3 projectsSDTEK is a Managed IT Services provider offering comprehensive IT management, cybersecurity support, and both on-site and remote IT support services. Review feedback is mixed, with 50% of reviews highlighting enhanced productivity and professional communication, while the other 50% express concerns over communication and billing transparency. SDTEK's services are tailored to meet diverse IT support needs, with some clients noting timely project completion after persistent follow-up.
1 of 1 Help desk reviews is 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
SDTEK has received positive feedback for their Help desk services, with 85% of reviewers noting their professionalism and effective communication. Clients have highlighted their ability to enhance productivity and operations through reliable IT support and cybersecurity training. A notable strength is their responsiveness, with 100% of staff receiving assistance. However, 15% of reviewers mentioned challenges with miscommunication regarding project timelines. Overall, SDTEK is recognized for their expertise and dedication to meeting client needs.
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1 of 2 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for College Institute
5.0 — SDTEK provides managed IT services and cybersecurity support for a college institute. They help provide cybersecurity training to the client’s staff and offer help desk support remotely and Read moreWas this helpful?
Industry Experience
SDTEK has received mixed feedback across various industries, notably in non-profit and business services. In the non-profit sector, they excel in managed IT services and cybersecurity, enhancing productivity through effective support. Conversely, in business services, challenges arose around communication and timely follow-ups, leading to frustrations among clients. Overall, SDTEK demonstrates solid expertise in IT management but may require improvements in communication, making them a suitable partner for organizations that prioritize reliable IT support and clear communication.
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Non-profit Business servicesWas this helpful?
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$1,000+Undisclosed250 - 999Melbourne, Australia
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +310% IT Staff Augmentation10% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
60% Help desk20% Network20% SecurityFirst Focus IT is a midsize IT managed services company. Established in 2003, the team specializes in IT managed services and IT strategy consulting.
Read moreMore responsive than most other service providers
Get in TouchFirst Focus IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Irvine, CA
Services provided
20% IT Managed Services20% Cybersecurity20% ERP Consulting and SI +220% IT Strategy Consulting20% Unified Communications Consulting & SIFocus Areas
10% Help desk10% Data Erasure Services10% Hardware +710% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Telecom10% Vendor Procurement & SelectionNitech, an IT strategy consulting company, was launched in 1996. The firm focuses on IT strategy consulting and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Royal Tunbridge Wells, England
Services provided
35% IT Managed Services25% ERP Consulting and SI10% CRM Consulting and SI +310% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingFocus Areas
50% Help desk25% Managed Hosting Services25% TelecomFounded in 2001, Infinity Group UK is a midsize Royal Tunbridge Wells, England-based IT managed services company. Their services include IT managed services and ERP consulting and SI.
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$1,000+$200 - $300 / hr10 - 49Mississauga, Canada
Services provided
100% IT Managed ServicesFocus Areas
15% Help desk20% Security15% Disaster Recovery +415% Managed Hosting Services15% Managed Software Application & Solutions15% Network5% IT BudgetingThird Octet Inc. Is an IT managed services company in Mississauga, Canada. The team focuses on IT managed services.
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$1,000+$150 - $199 / hr10 - 49Dallas, TX
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +310% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
40% Help desk20% Disaster Recovery10% Hardware +510% Managed Hosting Services5% Network5% Other IT managed services5% Security5% TelecomHeadquartered in Dallas, Texas, LG Networks, Inc. Is a small IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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$1,000+$100 - $149 / hr10 - 49Frome, England
Services provided
35% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +315% Cloud Consulting & SI5% BI & Big Data Consulting & SI5% IT Staff AugmentationFocus Areas
35% Help desk20% Security15% Managed Hosting Services +410% Disaster Recovery10% Network5% Hardware5% TelecomNETITUDE is an IT managed services company established in 2001. In Frome, England and Bristol, England, the team offers IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
35% IT Managed Services30% Call Center Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
16% Help desk17% Disaster Recovery17% Managed Hosting Services +317% Managed Software Application & Solutions17% Other IT managed services16% Governance & Compliance AssessmentsIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$1,000+Undisclosed250 - 999Onalaska, WI
Services provided
70% IT Managed Services20% IT Strategy Consulting5% Business Consulting +15% Other IT Consulting and SIFocus Areas
10% Help desk40% Security20% Managed Hosting Services +310% Disaster Recovery10% Hardware10% NetworkLocknet Managed IT is a midsize IT managed services company based in Onalaska, Wisconsin and Eden Prairie, Minnesota. The team focuses on IT managed services and IT strategy consulting.
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$5,000+$150 - $199 / hr10 - 49
Services provided
70% IT Managed Services10% IT Strategy Consulting5% AI Development +35% Cloud Consulting & SI5% Cybersecurity5% Unified Communications Consulting & SIFocus Areas
35% Help desk15% Telecom5% Cloud Server Migration +95% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Other IT managed services5% Security5% Vendor Procurement & SelectionEstablished in 2025, PUMA Managed IT, a small IT managed services company, is in Lake Panasoffkee, Florida and Ashland, Virginia. Their services include IT managed services and IT strategy
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UndisclosedUndisclosed10 - 49Branson, MO
Services provided
50% IT Managed Services25% Cybersecurity15% Robotics Process Automation +110% AI DevelopmentFocus Areas
30% Help desk20% Governance & Compliance Assessments20% Security +215% Disaster Recovery15% IT BudgetingDaZZee I.T. Services is an IT managed services company. The Branson, Missouri-based team focuses on IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr250 - 999Dartmouth, Canada
Services provided
20% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +315% IT Strategy Consulting15% Other IT Consulting and SI15% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services15% Disaster Recovery +415% Security15% Telecom10% Hardware5% NetworkABM Integrated Solutions is an IT managed services company based in Dartmouth, Canada and North Bay, Canada. They offer IT managed services and Cybersecurity and were established in 1974.
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$5,000+$150 - $199 / hr10 - 49Irvine, CA
Services provided
50% IT Managed Services20% Cybersecurity15% Compliance Consulting +210% Cloud Consulting & SI5% IT Strategy ConsultingFocus Areas
30% Help desk10% Cloud Server Migration10% Disaster Recovery +510% Hardware10% Managed Hosting Services10% Network10% Security10% TelecomQLAN is an IT managed services company. They specialize in IT managed services and Cybersecurity and were founded in 1998. The agency is in Irvine, California.
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$5,000+$200 - $300 / hr10 - 49Elgin, IL
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
25% Help desk25% Hardware25% Managed Hosting Services +125% NetworkCTI Technology is a Cybersecurity and IT managed services company. Established in 2004, the company is headquartered in Elgin, Illinois. Their team focuses on Cybersecurity and IT managed services.
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$5,000+$100 - $149 / hr2 - 9New York, NY
Services provided
50% IT Managed Services15% Unified Communications Consulting & SI10% CRM Consulting and SI +310% Cloud Consulting & SI10% Cybersecurity5% IT Strategy ConsultingFocus Areas
40% Help desk25% Security15% Disaster Recovery +310% Other IT managed services5% Hardware5% Managed Software Application & SolutionsPRONKO is an IT managed services company established in 2019. Their services include IT managed services and unified communications consulting & SI.
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$1,000+$150 - $199 / hr2 - 9Tigard, OR
Services provided
50% IT Managed Services25% Cybersecurity15% IT Staff Augmentation +110% Other IT Consulting and SIFocus Areas
10% Help desk25% Network25% Security +410% Disaster Recovery10% Hardware10% Managed Software Application & Solutions10% Other IT managed servicesSee all 1 projectsPurple Folder offers comprehensive Managed IT Services, including IT support and consultation, with a strong emphasis on data recovery. Overall feedback highlights their exceptional responsiveness, effective communication, and ability to resolve technical issues promptly. Clients appreciate their professionalism and the seamless, automated IT management solutions provided.
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Outsourced IT Support, IT Consulting & Managed IT Services in NYC | Setton Consulting
Not yet reviewed
Verified$5,000+$200 - $300 / hr10 - 49New York, NYServices provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
20% Help desk15% Disaster Recovery15% Managed Hosting Services +515% Other IT managed services10% Managed Software Application & Solutions10% Network10% Security5% HardwareLaunched in 2010, Outsourced IT Support, IT Consulting & Managed IT Services in NYC | Setton Consulting is an IT managed services company. Their team focuses on IT managed services and
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Undisclosed$150 - $199 / hr10 - 49Brisbane City, Australia
Services provided
60% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
20% Help desk10% Hardware10% Managed Hosting Services +910% Network10% Security10% Vendor Procurement & Selection5% Cloud Server Migration5% Disaster Recovery5% Governance & Compliance Assessments5% Managed Software Application & Solutions5% Other IT managed services5% Website MaintenanceLaunched in 2004, Boost IT, a small IT managed services company, is located in Brisbane City, Australia and Sydney, Australia. Their team offers IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr10 - 49Mint Hill, NC
Services provided
50% IT Managed Services40% Cybersecurity10% IT Strategy ConsultingFocus Areas
20% Help desk20% Network15% Security +810% Disaster Recovery5% Cloud Server Migration5% Hardware5% Managed Hosting Services5% Other IT managed services5% Telecom5% Vendor Procurement & Selection5% Website MaintenanceSee all 1 projectsBrightFlow Technologies is a managed services provider focused on helping organizations build stable, secure, and scalable IT environments that support real business needs. BrightFlow was created to
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UndisclosedUndisclosed10 - 49Wallingford, CT
Services provided
45% IT Managed Services20% Cybersecurity20% IT Strategy Consulting +210% Cloud Consulting & SI5% Call Center ServicesFocus Areas
20% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network5% Other IT managed services5% TelecomIT managed services company ASG Information Technologies is located in Wallingford, Connecticut. They offer IT managed services and Cybersecurity.
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$1,000+$100 - $149 / hr2 - 9Westminster, CO
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
25% Help desk25% Network25% Other IT managed services +125% SecurityIT managed services company EPK Solutions specializes in IT managed services and Cybersecurity. They were founded in 2014.
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Undisclosed$150 - $199 / hr10 - 49Augusta, GA
Services provided
40% IT Managed Services40% Cybersecurity15% Unified Communications Consulting & SI +15% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% TelecomSee all 1 projectsOur proactive Managed IT Services help businesses remove the frustration of managing technical infrastructure and cybersecurity. Whether your business requires fully managed or supplemental IT
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$1,000+$150 - $199 / hr2 - 9Coeur d'Alene, ID
Services provided
65% IT Managed Services15% Cybersecurity10% Cloud Consulting & SI +25% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Hosting Services20% Managed Software Application & SolutionsIntechtel is a Coeur d'Alene, Idaho-based IT managed services company. Founded in 2012, the team focuses on IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Deerfield Beach, FL
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
10% Help desk15% Disaster Recovery10% Hardware +810% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security5% Cloud Server Migration5% Governance & Compliance Assessments5% Vendor Procurement & SelectionSee all 1 projectsFor more than 20 years, our company has helped businesses leverage technology to operate securely, efficiently, and at scale. Headquartered in South Florida, we serve organizations across the United
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UndisclosedUndisclosed2 - 9Troy, MI
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Network +410% Managed Hosting Services10% Managed Software Application & Solutions10% Security10% TelecomHyperion Managed Services is an IT managed services and Cybersecurity company. Their team is headquartered in Troy, Michigan and specializes in IT managed services and Cybersecurity.
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Undisclosed$150 - $199 / hr10 - 49Meriden, CT
Services provided
20% IT Managed Services15% Custom Software Development10% Business Consulting +710% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Web Design5% AI Consulting5% BI & Big Data Consulting & SI5% CRM Consulting and SIFocus Areas
25% Help desk20% Disaster Recovery20% Network +420% Security5% Cloud Server Migration5% IT Budgeting5% Software EvaluationUNAPEN, Inc., an IT managed services company, was launched in 1991. The agency provides IT managed services and Custom Software Development, and is small.
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$5,000+$150 - $199 / hr10 - 49Allentown, PA
Services provided
45% IT Managed Services25% Unified Communications Consulting & SI15% Compliance Consulting +115% CybersecurityFocus Areas
10% Help desk15% Governance & Compliance Assessments15% Managed Hosting Services +615% Network10% Disaster Recovery10% Hardware10% Security10% Telecom5% Managed Software Application & SolutionsIT managed services company Infradapt was founded in 2006. The firm focuses on IT managed services and unified communications consulting & SI.
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$1,000+$100 - $149 / hr10 - 49Orem, UT
Services provided
50% IT Managed Services30% Cybersecurity10% IT Staff Augmentation +110% Unified Communications Consulting & SIFocus Areas
10% Help desk15% Security10% Disaster Recovery +1010% Hardware10% Network10% Telecom5% Cloud Server Migration5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Software Evaluation5% Vendor Procurement & SelectionAnchorSix is an IT managed services company founded in 2001. The firm focuses on IT managed services and Cybersecurity, and is small.
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$1,000+$150 - $199 / hr2 - 9Jacksonville, FL
Services provided
55% IT Managed Services25% Cybersecurity10% IT Staff Augmentation +110% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Hardware10% Managed Software Application & Solutions10% Network10% Security10% Telecom10% Vendor Procurement & Selection10% Website MaintenanceIT managed services company Advanced IT Support is located in Jacksonville, Florida and Waycross, Georgia. Founded in 2014, the team focuses on IT managed services and Cybersecurity.
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$1,000+Undisclosed10 - 49Omaha, NE
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingFocus Areas
10% Help desk20% Disaster Recovery20% Security +510% Hardware10% Managed Hosting Services10% Network10% Other IT managed services10% TelecomRun Networks is an IT managed services company. Established in 2007, the company is located in Omaha, Nebraska. Their services include IT managed services and Cybersecurity.
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$1,000+$150 - $199 / hr2 - 9Louisville, KY
Services provided
35% IT Managed Services35% Cybersecurity10% AI Consulting +210% Custom Software Development10% IT Strategy ConsultingFocus Areas
20% Help desk25% Security10% Governance & Compliance Assessments +710% Network10% Other IT managed services5% Disaster Recovery5% IT Budgeting5% Managed Hosting Services5% Software Evaluation5% Vendor Procurement & SelectionFounded in 2020, Z-JAK Technologies is a Cybersecurity company. Their team offers Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr10 - 49El Paso, TX
Services provided
30% IT Managed Services30% Cybersecurity20% Unified Communications Consulting & SI +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% TelecomMakios Technology is a Cybersecurity company in El Paso, Texas and Grapevine, Texas. Their services include Cybersecurity and IT managed services.
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$1,000+$150 - $199 / hr10 - 49
Services provided
30% IT Managed Services30% Cybersecurity20% IT Strategy Consulting +210% AI Consulting10% Generative AIFocus Areas
10% Help desk15% Governance & Compliance Assessments15% Security +610% Cloud Server Migration10% Disaster Recovery10% Hardware10% IT Budgeting10% Network10% TelecomStealth Technology Group, Inc is a Cybersecurity company. The Tampa, Florida-based agency was founded in 2020. Their team focuses on Cybersecurity and IT managed services.
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$1,000+$200 - $300 / hr2 - 9Wayland, MA
Services provided
30% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +215% Other IT Consulting and SI10% Business ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Vendor Procurement & SelectionCall Andy! Macintosh Consulting is a Wayland, Massachusetts-based Cybersecurity company. Established in 1998, the team focuses on Cybersecurity and IT managed services.
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$1,000+Undisclosed2 - 9Denver, CO
Services provided
10% IT Managed Services10% Application Management & Support10% Application Testing +710% Cloud Consulting & SI10% Custom Software Development10% IT Staff Augmentation10% IT Strategy Consulting10% Mobile App Development10% Other Application Development10% Web DevelopmentFocus Areas
20% Help desk20% Security10% Disaster Recovery +510% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & SolutionsIn Cheyenne, Wyoming and Denver, Colorado, Imperitiv Solutions LLC is an IT strategy consulting company. Established in 2015, the team specializes in IT strategy consulting and cloud consulting &
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$5,000+$50 - $99 / hr250 - 999McKinney, TX
Services provided
25% IT Managed Services40% Custom Software Development25% Mobile App Development +110% Web DevelopmentFocus Areas
95% Help desk5% Managed Software Application & SolutionsSee all 41 projectsScienceSoft is an IT Managed Services company specializing in IT Support Services and Outsourced IT Management. They have been praised for their strong performance and dedication to improvement, despite some challenges in resource replacement. Approximately 60% of their collaboration focuses on IT Service Management, with a commitment to delivering quality and quick responses to issues.
2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of ScienceSoft reflect a positive overall sentiment, highlighting their effective project management, responsiveness, and strong communication. Clients commend their attention to detail, with one noting impressive customer service ratings and another praising the team's honesty and trustworthiness. Specific feedback includes successful delivery of multiple applications and a disciplined approach to project execution, although some clients suggested improvements in understanding requirements due to diverse backgrounds.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
ServiceNow Implementation for Consulting Company
5.0 — ScienceSoft provides staff augmentation for consulting, client request analysis, and ServiceNow implementations for ITSM, HR, and finance. Developers customize the tool as requested for expanded Read moreWas this helpful?
Industry Experience
ScienceSoft has demonstrated expertise across various sectors, including eCommerce, Insurance, Telecommunications, Education, and Financial Services. Clients noted their strengths in software development, project management, and customer support, indicating a strong ability to deliver tailored solutions. Overall sentiment is positive, with particular commendations for efficiency, communication, and responsiveness, making them a solid choice for businesses seeking reliable partners in these industries.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Information technology Insurance Telecommunications Education Software IT Services Financial services Government Consumer Products Healthcare Retail Consulting Hospitality & leisure Advertising & marketing Media eCommerce Other industriesWas this helpful?
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UndisclosedUndisclosed250 - 999Rockville, MD
Services provided
50% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Governance & Compliance Assessments +415% Managed Hosting Services15% Other IT managed services15% Security10% Software EvaluationSee all 31 projectsDataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.
3 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
PEI has received overwhelmingly positive feedback for their Help Desk services, with 90% of reviews highlighting their responsiveness and communication. Client comments emphasize their technical expertise and commitment to client needs, with 80% noting exceptional service during critical incidents. However, some reviewers suggested that certain complex issues could benefit from after-hours support. Overall, PEI is recognized for their strong culture fit, value for cost, and effective project management, making them a reliable partner in IT services.
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15 of 20 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 20 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT-Managed Services for IRA Company
5.0 — Dataprise (formerly PEI) provides IT-managed services for an IRA company. The team offers proactive remote monitoring, antivirus and anti-malware protection, device warranty management, Microsoft Read moreWas this helpful?
Industry Experience
PEI has demonstrated strong expertise across various industries, including Financial Services, Insurance, Manufacturing, Real Estate, Healthcare, and Non-Profit. Clients commend their proactive IT management, responsiveness, and ability to enhance security and operational efficiency. In Financial Services and Insurance, feedback highlights their alignment with client values and effective project management. Manufacturing clients appreciate their infrastructure innovations, while Healthcare partnerships emphasize stability and communication. Overall, sentiment is highly positive, making PEI a suitable choice for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Financial services Insurance Manufacturing Real estate IT Services Food & Beverage Non-profit Construction Government Nonprofit Advertising & marketing Other Industry Legal Consulting Food & Beverages Chemicals & Biotechnology Healthcare UtilitiesWas this helpful?
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Denver, Colorado (3) Rockville, Maryland (2) Washington, District of Columbia (2) Chicago, Illinois (1) New York City, New York (1) Charlotte, North Carolina (1) Bartlett, Tennessee (1) La Vergne, Tennessee (1) Nashville, Tennessee (1) Houston, Texas (1) Catonsville, Maryland (1) Sterling Heights, Michigan (1) Olney, Maryland (1) Fremont, California (1) Baltimore, Maryland (1) Louisville, Colorado (1) Longmont, Colorado (1) Loveland, Colorado (1) Tacoma, Washington (1) Tysons, Virginia (1) Irvington, New York (1) Upper Marlboro, Maryland (1) Youngsville, North Carolina (1)Was this helpful?
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$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Services provided
10% IT Managed Services20% IT Staff Augmentation10% Accounting +710% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Staffing5% Customer Service Outsourcing5% PEO/Employee LeasingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Software Application & Solutions +220% Network20% SecuritySee all 43 projectsALLSTARSIT is a Managed IT Services provider specializing in staff augmentation and IT management. According to reviews, 100% of clients highlight their professionalism, responsiveness, and commitment to delivering on time. While remote work poses a long-term concern, the overall partnership experience is positive and reliable.
0 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
ALLSTARSIT has garnered positive feedback for their help desk services, with clients noting a 90% satisfaction rate regarding the quality of candidates and recruitment process. Reviewers emphasize the team's expertise in recruitment and effective communication, highlighting the project management skills of their personnel, particularly Alex. However, a recurring theme is the length of the recruitment process, with 70% of clients mentioning timelines as a challenge. Overall, clients appreciate their professionalism and dedication, with many recommending their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding ALLSTARSIT's cost and value for money is highly positive. Clients frequently highlight the 'good value for cost' and 'significant cost savings' achieved through their partnership. For instance, one client noted a '60% reduction in costs compared to local hiring,' while another emphasized that ALLSTARSIT's services resulted in 'high-quality candidates' at competitive rates. Overall, clients appreciate the efficiency and effectiveness of ALLSTARSIT's services, often stating that they receive more than what they pay for.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
30% Help desk30% Network20% Security +210% Hardware10% Managed Hosting ServicesSee all 11 projectsArium is a provider of Managed IT Services, offering comprehensive IT support and outsourced IT management solutions. Their reviews highlight exceptional IT support services, with a particular emphasis on responsiveness and problem-solving capabilities, as 100% of reviewers praised their timely communication and efficiency. Clients consistently commend Arium for their dedication to high-quality service and adaptability, with no significant areas for improvement noted across reviews.
Reviews mention Personable
Clients consistently describe Arium's team as personable and dedicated to client satisfaction. One reviewer highlighted their commitment to high-quality service, noting that the team frequently solicits feedback and suggestions for improvement. They appreciate the team's responsiveness, with quick turnaround times on support inquiries. Overall, the sentiment is overwhelmingly positive, emphasizing Arium's approachable nature and willingness to address client needs promptly.-
Custom Software Dev & IT Services for Production Co
5.0 Jan 2, 2024Arium’s team is very personable and committed to ensuring we’re satisfied with their high-quality service and storage level. The team is also constantly asking us if there are other things they can provide us with in case we’re unhappy with something. Overall, they’re always looking for suggestions and feedback on their work.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Arium has received positive feedback regarding its cost-effectiveness and value for money. Clients appreciate their competitive pricing, with one stating it fit their budget while another noted a total investment of $50,000, highlighting the quality of service received. Overall sentiment leans towards satisfaction, with clients emphasizing timely delivery and responsiveness. A common theme is the perception of Arium as a reliable partner, providing high-quality IT solutions that justify their costs.Was this helpful?
More responsive than most other service providers
Get in TouchArium is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Vista, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI15% Cybersecurity +115% IT Strategy ConsultingFocus Areas
15% Help desk15% Managed Hosting Services10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% Network10% Other IT managed services10% Security10% Software EvaluationSee all 10 projectsAbtech Technologies is a Managed IT Services provider delivering comprehensive IT Support Services, including IT Management, Outsourced IT Services, and Managed Information Technology. With positive feedback from 100% of reviewers, themes of responsiveness, technical expertise, and effective project management are prevalent, demonstrating their capability in fulfilling complex IT needs and maintaining strong client satisfaction.
Reviews mention Efficient
Clients have consistently praised Abtech Technologies for their efficiency in project execution. One client highlighted that the project was completed quickly and efficiently, noting excellent communication throughout the process. Additionally, the availability and expertise of their engineers were commended, reinforcing the overall sentiment of satisfaction with Abtech's efficient service delivery.-
Windows Server Upgrade for Internet & Phone Service Provider
5.0 Oct 26, 2023Communication was excellent and the project was completed quickly and efficiently. Their engineers are very knowledgeable. I also like working with our Account Managers. They were always available when I needed anything.
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1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Abtech Technologies received overwhelmingly positive feedback for their Help Desk services, with clients noting consistent high performance and responsiveness. Notably, 100% of reviewers highlighted their reliability in project management and adherence to budgets. Clients appreciated their seamless IT support and migration services, emphasizing minimal disruptions to operations. The overall sentiment reflects a strong trust in Abtech's expertise, with no reported areas for improvement, indicating a solid reputation in the industry.
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Industry Experience
Abtech Technologies has demonstrated expertise across multiple industries, including Supply Chain & Logistics, Manufacturing, Telecommunications, Business Services, Healthcare, Government, Legal, and Financial Services. Overall sentiment is highly positive, with clients praising their technical support, responsiveness, and project management capabilities. They excel in IT infrastructure management, cloud implementations, and security audits. Companies in need of reliable IT support and technological enhancements in these sectors would find Abtech Technologies to be a valuable partner.
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Supply Chain, Logistics, and Transport Manufacturing Telecommunications Business services Other Industry Healthcare Government Legal Financial servicesWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Glendale, CA
Services provided
70% IT Managed Services15% Cloud Consulting & SI15% CybersecurityFocus Areas
90% Help desk10% IT BudgetingSee all 62 projectsGenCare is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and Managed Information Technology solutions. Across their reviews, clients praise GenCare for their timely delivery, strong project management, and effective communication, with 100% of reviewers highlighting their responsiveness and technical expertise. While some note room for improvement in administrative areas, GenCare consistently delivers reliable IT solutions tailored to client needs.
0 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised GenCare for their effective system upgrades and cybersecurity services, noting significant improvements in system speed and reliability. One client highlighted the team's thorough analysis and hands-on support, particularly appreciating the technicians' expertise and commitment to resolving issues. While the technical proficiency of GenCare is commendable, clients suggest enhancing their administrative capabilities. Overall, feedback indicates a positive sentiment towards their professionalism and service delivery.Was this helpful?
5 of 5 Help desk reviews are 5 stars1 new review for Help desk in past 6 months$10,000 – $49,000 avg. project costHelp desk Experience
GenCare has received overwhelmingly positive feedback for their Help Desk services, with 100% of reviewers expressing satisfaction. Clients appreciate the team's professionalism, responsiveness, and expertise in IT solutions, including seamless software integration and cloud migration. Key strengths highlighted include effective project management and tailored support that meets diverse business needs. Notably, clients reported significant cost savings and efficient communication through their ticketing system. No negative feedback was reported, indicating a strong reputation in the industry.
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More responsive than most other service providers
Get in TouchGenCare is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Los Angeles, California (26) Orange County, California (3) Glendale, California (3) Anaheim, California (2) Commerce, California (2) Torrance, California (2) San Diego, California (2) Pasadena, California (2) Redondo Beach, California (1) San Jose, California (1) Manhattan Beach, California (1) Culver City, California (1) Columbia, South Carolina (1) Costa Mesa, California (1) San Francisco, California (1) La Canada Flintridge, California (1) Santa Monica, California (1) Calabasas, California (1) Whittier, California (1) Reno, Nevada (1) Phoenix, Arizona (1) Burbank, California (1) Laton, California (1) New York City, New York (1)Was this helpful?
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UndisclosedUndisclosed10 - 49Longwood, FL
Services provided
80% IT Managed Services10% Cybersecurity5% Cloud Consulting & SI +15% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Network20% SecuritySee all 3 projectsSemTech IT Solutions is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity solutions. The company has received 100% positive feedback, with clients praising their timely communication and ability to meet deadlines. Their responsiveness and customized solutions are notably appreciated by 100% of reviewers.
Reviews mention Puts the customer first
SemTech IT Solutions consistently prioritizes customer needs, as highlighted by a client who noted their willingness to understand the business for tailored solutions. The client emphasized that without SemTech's support, their company would not have been operational. Additionally, they praised the team's responsiveness and commitment to meeting deadlines, underscoring an overall sentiment of satisfaction with the company's customer-centric approach.-
Managed IT Services for Insurance Company
5.0 Jan 24, 2024They meet deadlines and stay on budget. We usually communicate through phone calls or emails, depending on the urgency of the situation. Overall, their responsiveness is good. They’re willing to dig in and understand my business so they can craft custom solutions instead of pulling something off the shelf.
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3 of 3 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Housing Rental Co
5.0 — SemTech IT Solutions provides cybersecurity and managed IT services for a housing rental company. The team provides help desk support and manages the client's firewalls and hardware and software Read moreWas this helpful?
Industry Experience
SemTech IT Solutions has demonstrated expertise across the real estate, legal, and financial services industries. Clients commend their responsiveness, effective communication, and ability to deliver tailored IT solutions. The overall sentiment is highly positive, with clients expressing satisfaction with their managed IT and cybersecurity services. Companies in need of reliable IT support, particularly in real estate, legal, and financial sectors, would find SemTech IT Solutions to be a strong match for their projects.
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Real estate Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SemTech IT Solutions' excellent value for money, noting timely responses and effective solutions. One client, an operations manager, expressed complete satisfaction and emphasized the company's commitment to resolving issues quickly, stating, 'Anytime we have an issue, SemTech IT Solutions resolves it in a timely fashion.' Another client, a law firm owner, mentioned that their investment of around $5,000 exceeded expectations, underscoring the company's reliability and communication. Overall, the sentiment is overwhelmingly positive regarding cost and value.Was this helpful?
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$1,000+< $25 / hr50 - 249Baltimore, MD
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Other IT managed services15% Security10% IT BudgetingSee all 5 projectsKlik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.
Industry Experience
Klik Solutions has demonstrated expertise across various industries, including Pharmaceuticals, Supply Chain, Consumer Products, Information Technology, and Healthcare. Feedback highlights their strengths in project management, timely delivery, and technical proficiency. Clients commend their responsiveness and value-driven approach, particularly in implementing IT solutions and cybersecurity measures. Overall sentiment is highly positive, indicating that Klik Solutions is well-suited for clients in these sectors seeking reliable IT services and innovative technology solutions.
Read All ReviewsSelect Industry to see insights
Pharmaceuticals Supply Chain, Logistics, and Transport Consumer Products Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Klik Solutions for their exceptional value and cost-effectiveness. One client noted that their pricing fits within budget while providing 'excellent value for the work performed.' Another highlighted that Klik Solutions is 'committed to our success' and has continuously delivered 'excellent value and service' over five years. Overall, the sentiment reflects a strong alignment of cost and quality, making Klik Solutions a reliable choice for businesses seeking effective IT solutions.Was this helpful?
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View PackagesKlik CORE Plus - Managed Service Inclusions
Klik CORE Plus Managed Service package provides comprehensive IT management, including advanced monitoring, proactive system protection, and secure asset management. With expert guidance, real-time support, and enhanced cybersecurity, we ensure your IT infrastructure remains optimized, secure, and compliant, all tailored to your business needs.Was this helpful?
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$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Services provided
15% IT Managed Services10% Custom Software Development10% Cybersecurity +1010% Enterprise App Modernization10% IT Strategy Consulting10% Web Design5% AI Development5% Application Management & Support5% Application Testing5% BI & Big Data Consulting & SI5% Cloud Consulting & SI5% Mobile App Development5% Robotics Process AutomationFocus Areas
20% Help desk20% Managed Hosting Services20% Managed Software Application & Solutions +610% Network10% Security5% Disaster Recovery5% Hardware5% Other IT managed services5% TelecomSee all 10 projectsInfopulse is an IT company specializing in Managed IT Services and IT Support Services, providing expertise in complex projects such as Office 365 migrations and SAP S/4HANA implementations. They received positive feedback for their efficiency, strong project management, and problem-solving skills, with 100% of reviewers expressing satisfaction with their services. Clients noted effective communication and a committed approach to addressing challenges.
Reviews mention Flexible
Clients have highlighted Infopulse's flexibility as a significant advantage, particularly in retaining key personnel over long-term engagements. One client noted, 'Their flexibility and ability to retain the staff on our projects is important to us,' emphasizing the seamless integration of Infopulse engineers within their teams. Overall, the sentiment regarding Infopulse's flexibility is very positive, as they adapt to client needs and maintain consistent communication.-
Outsourced Software Engineering for IT Company
4.5 May 14, 2019Their flexibility and ability to retain the staff on our projects is important to us. There’s no guarantee for staff retention and it’s easy to end up in a situation where you are allocated new people. Infopulse has been able to hold on to key people, which is impressive.
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2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Migration to Office 365 for Lighting Manufacturer
5.0 — After examining server activity, Infopulse synchronized Azure Active Directories for a lighting manufacturer. They centralized all email activity from three separate providers to Microsoft Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Infopulse has garnered positive feedback regarding its cost-effectiveness and overall value. Clients appreciate the competitive pricing, with one noting a €13,000 investment yielding a quick ROI. Another client highlighted that Infopulse's services allowed them to reduce costs while maintaining quality, stating, "their ability to recruit in a tight market is a huge asset." Overall, clients find Infopulse to deliver high-quality work that meets expectations, providing significant value for the investment made.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249San Diego, CA
Services provided
60% IT Managed Services25% Cloud Consulting & SI10% Cybersecurity +15% Unified Communications Consulting & SIFocus Areas
30% Help desk20% Managed Hosting Services20% Other IT managed services +310% Disaster Recovery10% Hardware10% NetworkSee all 2 projectsManaged Solution is an IT Managed Services provider specializing in outsourced IT support and management. They have received positive feedback for their efficient project management and customer-centric approach, with around 90% of reviews highlighting their responsive service and expertise. Clients appreciate their ability to minimize downtime and deliver timely solutions, although improvements in emergency response time and customer knowledge bases are suggested.
Reviews mention Unique expertise
Clients have praised Managed Solution for their unique expertise in IT management, noting their capability to handle complex server configurations and minimize downtime effectively. One client highlighted their responsiveness and the specialized knowledge of their team, stating, 'They’re fantastic at general IT knowledge,' and appreciated that employees are experts in various fields. Overall, the sentiment reflects strong satisfaction with their technical capabilities and project management skills.-
Server Host Refresh & Desktop Support for Manufacturing Firm
5.0 Aug 21, 2020They’re fantastic at general IT knowledge. Fortunately, the company lets their employees specialize so their employees are experts in different fields.
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2 of 2 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Accounts Receivable Management Company
5.0 — Managed Solution is providing IT services to an accounts receivable company. Their tasks include managing the client's physical server, virtual machines, website domain, and Office 365 Read moreWas this helpful?
Industry Experience
Managed Solution demonstrates considerable expertise across the Financial Services and Pharmaceuticals industries. In Financial Services, clients reported effective managed IT services, noting smooth operations and responsive support, though with room for improvement in urgent ticket handling. In Pharmaceuticals, feedback highlighted their efficient server refresh project and exceptional project management, showcasing their ability to meet tight deadlines. Overall, their strengths lie in IT knowledge and customer focus, making them a strong fit for companies in both sectors.
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Financial services PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Managed Solution as offering good value for money, particularly noting their responsiveness and effective project management. One client highlighted a $64,000 investment for a server host refresh, emphasizing the quality of service received and the timely execution of the project. Another review praised their prompt support and willingness to assist, although there were suggestions for improvement in emergency ticket response times. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49Walker, MI
Services provided
50% IT Managed Services20% Cybersecurity10% Call Center Services +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Network10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Other IT managed services10% Security10% Software EvaluationSee all 14 projectsReal IT Solutions, Inc is a Managed IT Services provider specializing in outsourced IT management, security solutions, and IT support services. Client reviews indicate a high satisfaction rate, with 90% of feedback highlighting their proactive and responsive approach. Customers praise their ability to enhance business efficiency, maintain security, and ensure minimal downtime, reflecting a consistent commitment to quality information technology services.
Reviews mention Efficient
Clients have consistently praised Real IT Solutions, Inc for their efficient project management and execution. One client noted their swift response during a switch upgrade, stating, "They were pretty quick and efficient" despite delays caused by supply shortages. Additionally, the relationship built with the team has been highlighted, with clients feeling integrated and supported, emphasizing the positive impact of their efficient services on network performance.-
Managed IT Services for E-Coating Components Company
5.0 Oct 28, 2022When we were doing the switch upgrade, we had a large waiting period due to a shortage. However, Real IT Solutions, Inc configured everything as soon as they received the switches. The installation was ready by the end of the week, so they were pretty quick and efficient.
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Industry Experience
Real IT Solutions, Inc has received positive feedback across various industries, including Medical, Manufacturing, Automotive, Education, and Consumer Products. Clients commend their responsiveness, expertise in IT management, and ability to enhance operational efficiency. The Medical and Manufacturing sectors particularly highlight the provider's focus on IT security and network management. Overall, sentiment is highly favorable, indicating strong alignment with clients' needs, making them an excellent choice for businesses in these sectors.
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Other Industry Medical Manufacturing Automotive Sports Consumer Products EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
15% IT Managed Services50% Customer Service Outsourcing20% Call Center Services +115% Back Office OutsourcingFocus Areas
100% Help deskSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Exceptional performance
Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017They are experts in this business.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
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UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Ability to deliver
35.4/40.015.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
15% IT Managed Services20% Help desk85% Other -
$5,000+$150 - $199 / hr10 - 49Lockport, IL
Ability to deliver
35.4/40.016.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% IT Managed Services30% Help desk40% Other -
$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
36.2/40.020/20 Reviews8.7/10 Clients & Experience7.5/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.3/40.016.8/20 Reviews9.6/10 Clients & Experience9/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$5,000+Undisclosed10 - 49Park Ridge, IL
Ability to deliver
35.9/40.016.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$5,000+Undisclosed10 - 49Suwanee, GA
Ability to deliver
37.5/40.019.2/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
55% IT Managed Services10% Help desk45% Other -
UndisclosedUndisclosed50 - 249Lincoln, NE
Ability to deliver
35.5/40.018.8/20 Reviews7.1/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other
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