Discover the Power of TeraCloud - Your Trusted Managed Service Provider in Tampa Bay
In today’s fast-paced digital world, businesses need reliable IT solutions to stay competitive and secure. At TeraCloud, we deliver cutting-edge managed IT services tailored to meet the unique needs of businesses across Dallas, Houston, Tampa Bayand Tulsa. Our mission is to simplify technology so you can focus on what matters most: growing your business.
Why Choose TeraCloud?
Comprehensive IT Solutions: From cloud services and cybersecurity to network management and data backup, we provide end-to-end IT support that ensures your systems run smoothly 24/7.
Proactive Approach: We don’t just fix issues—we prevent them. Our proactive monitoring and maintenance keep your technology running seamlessly and minimize downtime.
Local Expertise: Based in Tampa Bay, we understand the unique challenges businesses face in our community. Our team is always just a call away, ready to provide personalized, hands-on support.
Scalable Services: Whether you’re a small startup or an established enterprise, our solutions grow with your business, offering flexibility and value at every stage.
Our Core Services
Managed IT Services: Reliable, round-the-clock support and maintenance for your IT infrastructure.
Cloud Solutions: Secure, scalable, and efficient cloud services to boost productivity and collaboration.
Cybersecurity: Advanced threat protection and data security measures to safeguard your business.
Disaster Recovery: Robust backup and recovery solutions to keep your data safe and accessible.
IT Consulting: Expert guidance to align your technology strategy with your business goals.
Partner With TeraCloud Today At TeraCloud, we’re more than just an IT provider—we’re your strategic partner in success. With a proven track record of delivering exceptional service and innovative solutions, we’re committed to helping Tampa Bay businesses thrive in the digital age.
TeraCloud, Inc. offers customized IT solutions with a focus on reliability and cost-effectiveness. Clients appreciate their responsiveness and expertise, highlighting good communication and value for cost, though specific pricing details are not mentioned.
Cybersecurity Services for Healthcare Benefits Company
Cybersecurity
Confidential
July 2019 - Ongoing
4.5
Quality
5.0
Schedule
3.0
Cost
5.0
Willing to Refer
5.0
“They have the expertise and knowledge to take us to the next level.”
Nov 18, 2020
Co-Owner & President, Healthcare Benefits Company
Desi Harmon
Verified
Other industries
Florida, United States
11-50 Employees
Phone Interview
Verified
TeraCloud, Inc. provides cybersecurity services for a healthcare benefits company. Their team updated the partner's cybersecurity measures, ensuring everything was compliant so they could exceed client needs.
The cybersecurity services have had a positive impact on the partner's business and keep their systems up-to-date. TeraCloud, Inc. communicates on a regular basis and addresses any issues as they arise. They're easy to work with and implement an effective project management style.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president and co-owner of CRS Medical Benefits, Inc. We’re a healthcare benefits company that contracts with hospitals.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TeraCloud, Inc.?
We needed a partner that could come in and update our security. We wanted to ensure we were compliant as well as meeting and exceeding the needs of our client.
SOLUTION
What was the scope of their involvement?
Our cybersecurity systems needed to have encryption so we could protect all private information. Additionally, our computer systems and networks need to run smoothly.
How did you come to work with TeraCloud, Inc.?
Microsoft referred us to them.
What is the status of this engagement?
Our ongoing engagement started in July 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Their work has had a positive impact in regard to upgrading our systems and security.
How did TeraCloud, Inc. perform from a project management standpoint?
They installed programs that allow us to electronically communicate with them. However, I can also text or email them whenever I need them and depending on what I need.
What did you find most impressive about them?
They have the expertise and knowledge to take us to the next level. We enjoy working with them.
Are there any areas they could improve?
No, there’s nothing at the moment. The biggest challenge in the beginning was they took on more than they could chew.
Do you have any advice for potential customers?
Have good communication and make sure your expectations and needs are clearly defined.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
3.0
On time / deadlines
"They don’t meet my deadlines."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Support for Engineering Consultancy
Other IT Consulting and SI
Confidential
Dec. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have been serving us well."
Nov 9, 2020
Owner, Engineering Consulting Firm
Anonymous
Verified
Other industries
Tampa, Florida
Phone Interview
Verified
TeraCloud, Inc. provides ongoing IT support to an engineering consulting firm. They help the client by delivering customized solutions.
The client has been impressed with TeraCloud, Inc.’s knowledge, responsiveness, and reliability. They’re a trustworthy team that can deliver cost-effective solutions for a variety of problems.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president of a consulting engineering firm. We do mechanical and electrical design for building infrastructure.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TeraCloud, Inc.?
TeraCloud is our IT vendor.
SOLUTION
What was the scope of their involvement?
They service our IT needs. We have a customized package with them.
What is the team composition?
I would say it would be anywhere from a couple to four or five people depending on what is going on.
How did you come to work with TeraCloud, Inc.?
We received a recommendation. We had interviewed several companies and ended up concluding that TeraCloud was the best for us.
What is the status of this engagement?
We started working together in December 2014, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They have done anything and everything that we needed them to do. IT reliability has been the goal.
How did TeraCloud, Inc. perform from a project management standpoint?
The telephone never fails, and we also use Microsoft Teams. We have access all the way up to the president of the company. I can reach out to them by phone or text, but generally speaking, we open tickets via email or telephone.
What did you find most impressive about them?
Their response time and their knowledge set them apart. They are very well prepared, and they are up to date with technology. They make good recommendations and have common sense and a down to earth approach to everything that we do. Their solutions are also cost-effective.
Are there any areas they could improve?
No, not really. They have been serving us well. It has been a great relationship, hopefully for both sides, but definitely for us.
Do you have any advice for potential customers?
Make sure you are clear in your requests and listen to what they have to say. There might be different ways to achieve the same outcome. They are a trustworthy partner, and I highly recommend them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
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