End-to-end Digital Solutions since 1991

Delivering excellence in Software R&D, Application Services, Cloud & IT Infrastructure, and Cybersecurity for clients worldwide, Infopulse has built a reputation of a trusted full-service digital solution provider. Founded in 1991, the company has about 2,000 professionals and is represented in 11 countries across Europe and North America.

Our core competencies:

  • Software Development & Consulting
  • Infrastructure & Cloud Services
  • Systems Integration
  • Microsoft / SAP Services & Consulting
  • Cybersecurity Services
  • Quality Assurance
  • Telecom Network Operations
  • Business Process Outsourcing

Our expertise:

  • AI, Machine Learning, Chatbots
  • AR/VR/MR
  • BI & Big Data
  • Blockchain
  • Business Apps: ERP, CRM, ECM
  • Cloud & DevOps
  • Data Science
  • Digital Transformation
  • Embedded Software
  • IoT & M2M
  • Mobile Apps
  • UX/UI

Infopulse provides tailored services and solutions for Automotive, Banking & Finance, Energy & Utilities, Healthcare & Pharma, FinTech, Manufacturing, Retail & Wholesale, Software & High-Tech, Telecom, and other industries.

Infopulse operates in accordance with European company culture, tolerance, and compliance, which is highly appreciated by both our clients and employees. As a part of EVRY, #2 largest IT company in the Nordics, Infopulse also strictly complies with the policies and guidelines set by the parent company.

Infopulse is a certified partner of Microsoft, SAP, Cisco, Citrix, IBM, and complies with the highest international corporate governance standards, being ISO 9001, ISO 27001, and ISO 14001 certified.

 
$10,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
1991
Show all +
Kyiv, Ukraine
headquarters
other locations

Portfolio

Key clients: 

Infopulse serves clients in automotive, banking and finance, fintech, telecom, government, healthcare, insurance, manufacturing and other industries and subcategories. Among the clients of the company are: Agillic, BICS, Bosch, British American Tobacco, EVRY, FNT, Gorenje, Vodafone, OTP Bank, Quantum, Revacom, UkrSibbank BNP Paribas Group, Talend, Horizen (ZenCash), Vizor, and more.

Infopulse and Horizen: Blockchain R&D Partnership for Innovations [Testimonial Video]

Horizen (https://www.horizen.global/, formerly ZenCash), the privacy coin for borderless, decentralized communications and transactions, is the first and most important product in the Zen portfolio. Zen launched its blockchain in spring 2017 with a vision of creating a truly private ecosystem for messaging and payments. Zen provides privacy and networking infrastructure for secure and anonymous collaboration. In this video, the

cooperation of Horizen with Infopulse is reviewed by three members of Horizen team. Maurizio Binello, Horizen’s Director of Engineering Team, speaks about Horizen’s blockchain business and lists the challenges they aim to solve with the help of technology. Alberto Garoffolo, Director of R&D, shares some insight on how Horizen began working with Infopulse on distributed blockchain solutions and describes the scope of services and solutions provided by Infopulse, namely, the side-chain technology. In his turn, Luca Cermelli, Technical Project Manager, expresses impressions from collaborating with Infopulse and talks about future plans. Contact us for more details: https://www.infopulse.com/

Lindner Software & Consulting GmbH

Lindner Software & Consulting GmbH (lisocon.de) is a software company based in Hanover, Germany. Since 1995, Lindner GmbH provides Product Information Management (PIM), Database Publishing, Translation Management and Software Consulting to SMEs and large enterprises in Germany, Austria, Switzerland, and beyond. In this video, Reinhard Lindner, Managing Director at Lindner Software & Consulting GmbH, tells more about

ongoing cooperation with Infopulse in two strategic areas: a credit application for a big German Consumer Bank, and implementing Microsoft Azure Cloud with AngularJS for Lindner’s PIM solution. Contact us for more details: https://www.infopulse.com/

Infopulse & Vizor: Successful Development Partnership

Vizor Software (vizorsoftware.com) is the global leader in enterprise software for financial regulation and cross-border information exchange for Tax Authorities. Since 2000, Vizor has been helping financial regulators protect and enhance the stability of the financial system. With clients in 30+ countries, Vizor enables tax authorities to extend and automate the sharing of information across borders. In this video, Sarah

Anderson, Head of Delivery at Vizor Software, speaks about how the cooperation with Infopulse started back in 2017, about company’s experience working with Infopulse team on a number of the ongoing projects, and what benefits and technological advances Infopulse brought to Vizor. Contact us for more details: https://www.infopulse.com/

Innovative Platform for Online Cargo Logistics

Infopulse developed a state-of-the-art platform featuring:

Direct communication and contracts between trucking providers and cargo owners

Direct logistics and workflow

Real-time online GPS tracking of a transport and cargo

Availability across web and mobile (iOS and Android)

Microservices architecture for flexibility and scalability. Security of the web service ensured by HTTPS

and two stages of authorization.

Learn more at http://bit.ly/2zswpJD

​​​​​​

Cloud Transformation Services for a Multinational Enterprise

Infopulse built a modern hybrid Azure infrastructure, updated network infrastructure, simplified domain management. Retired one of the data centers with on-premises servers. Migrated 80+ servers to Azure and 6,000 users to Exchange Online and Office 365.

Learn more at   http://bit.ly/2OETI7I

Bosch: Development and Testing of World-Leading Video Surveillance Systems

Infopulse developed the software for a wide range of platforms covering all aspects of Security & Access Management, such as access control, intrusion detection, fire detection, evacuation etc.

To ensure superior quality, Test Lab was set up to perform 24/7 end-to-end solution testing from hardware drivers to business applications.

The solution has a rich UI, camera controls, and live video playback for

tablets and mobile devices.

Learn more at http://bit.ly/2KqhsZE

In-vehicle Infotainment System Development

Infopulse has assisted our German customer with the delivery of a smart connectivity system which links the device with a vehicle in a safe mode. It is completely customizable and compatible with a large range of smartphone applications displayed in their original GUI. The safe in-vehicle mode presents only relevant and essential information on the unit’s interface.

Learn more at  http://bit.ly/2n1r3gi

Blockchain concept for Porsche

A Blockchain-based solution allows a car owner to securely share access to a vehicle with any family member, another driver, a technician, etc. for a certain period of time in particular area or distance. The access is safeguarded by a certificate in the hardware key, obtained by the owner. The hardware key can create the mesh connection to a car to control it remotely with the help of SSL/TLS connection. Upon creating such

connection, the car can check the revoked state of the certificate key with the Blockchain internal light node.

Learn more at  http://bit.ly/2LYhwEX

True Augmented Guidance Solution

Augmenting navigation guidance hints with the real world, we enable safer driver guidance minimizing possible distractions along the road.

The technological complexity of this task required computer vision and sensor fusion as well as an integration with the existing vehicle infrastructure. On top of that, we had to develop the complex control logic.

Learn more at

http://bit.ly/2O0Pu9d

Reviews

Sort by

Outsourced Software Engineering for IT Company

“Their ability to recruit in a tight market is a huge asset.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
Confidential
 
2004 - Ongoing
Project summary: 

Infopulse provides outsourced ongoing product development support through software and QA engineers embedded in client teams.

The Reviewer
 
51-200 Employees
 
Copenhagen, Denmark
Executive, Agillic AS
 
Verified
The Review
Feedback summary: 

Infopulse has been able to provide and retain high-quality team members. Working within a tested, efficient arrangement, Infopulse is flexible, responds quickly, and finds the necessary talent to respond to client needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Agillic AS, a software service company. We provide an automated custom marketing platform. We operate mostly in the Nordics and are expanding throughout greater Europe as well as the US and Asia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infopulse?

We needed an outsourced option that would have lower rates than we would pay here in Denmark.

SOLUTION

What was the scope of their involvement?

Infopulse provides us with outsourced support to our ongoing product development cycle. They primarily work with Java, JavaScript, and React. Infopulse provides us with multiple software engineers and a quality assurance engineer who each work with a person in our Copenhagen headquarters that shadows them. The Infopulse colleagues are allocated across our five teams and embedded within those with our own staff.

What is the team composition?

We work with about seven people including the software engineers and a QA engineer.

How did you come to work with Infopulse?

The collaboration with Infopulse was established when I joined the company. They’ve been part of our team for 15 years now. There’s a trend to outsource to India or Ukraine or now Poland. There are talented people and competitive prices so it made sense for us to outsource a good chunk of our development work. We keep working with them because they have knowledgeable people on staff and minimal staff turnover, which is rare. We’re able to keep the same key personnel over many years which is important to us.

What is the status of this engagement?

We’ve been working with them since 2004 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their ability to recruit in a tight market is a huge asset. They can find the type of engineers we need so that we can ramp up on multiple fronts. That, combined with the quality of the code they deliver, has helped us reduce our cost and provided great value.

How did Infopulse perform from a project management standpoint?

We speak to our Infopulse colleagues every day. They work more or less like our own employees and use our internal project management tools. Their staff are integrated into our teams. It functions very well so the Infopulse account management seldom needs to intervene. We only interact with them if we have problems or if we need them to hire more people. When we put a request to them, they’re quick to respond and find the people that we need.

What did you find most impressive about them?

For me, it's definitely the way that they’ve been able to hold on to key people. There’s no guarantee for staff retention and it’s easy to end up in a situation where you are allocated new people. Their flexibility and ability to retain the staff on our projects is important to us.

Are there any areas they could improve?

The major issue for us is the EU’s General Data Protection Regulation (GDPR)—but they can’t do anything about that uncles they move their offices from Kiev to the EU or Ukraine becomes part of the EU. If they could offer services inside of the EU somehow, that would be of interest to us.

Do you have any advice for potential customers?

Given that Infopulse works within our teams and not on a project basis, it’s difficult to find metrics to determine how they’re performing. I would suggest setting up an arrangement that has their developers buddied with your own developers to review and communicate with. That setup of close, consistent contact can help to avoid cultural differences and ensure that expectations are clear.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Research and Dev for Blockchain Development Company

“However, the quality of their work is outstanding thus far.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

Infopulse works on a blockchain-based project, translating publications into programming languages for development. They focus on research and development, while assisting with blockchain experts.

The Reviewer
 
11 - 50 Employees
 
Italy
Project Manager, Blockchain Development Company
 
Verified
The Review
Feedback summary: 

The ongoing project will be delivered in several months, but the quality of the work so far is extremely high. The team is diligent, skilled, and intelligent, working transparently and clearly to meet the complex requirements. They are experts in their field who can proactively suggest solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager of a blockchain development company. Our aim was to create a truly private ecosystem for messaging and payments, with full control over the digital footprint. Our platform provides privacy and networking infrastructure for secure and anonymous collaborations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infopulse?

We needed to translate complex mathematical, academic publications into programming languages to start the development of our products.

SOLUTION

What was the scope of their involvement?

They helped us to drive the process of translating publications into programming languages, and we’ve started working together on our first product. Aside from top quality research and development expertise, they’re very helpful in connecting directly to blockchain experts. That sped up the integration processes on all of our projects.

We’re working with them on implementing our mission-critical project, which is a new technology platform for businesses to use for any commercial activities. It allows any company in the B2B market to integrate blockchain technology. Our aim is to help all the companies out there to do so, which is a revolution. Infopulse is helping us build the protocol that will be our solution for these organizations.

What is the team composition?

There are five people, with a project manager on their side who helps find the right people for us. He arranges interviews for us and follows the entire project. We’re also in contact with each of the people on the team as well. At the end of this year, we expect to have more developers, mathematicians, and cryptographers.

How did you come to work with Infopulse?

They were recommended to us as a team that’s very skilled in the blockchain pace. We needed people that know many different languages like Java, Scala, C++, and also blockchain and cryptography. They have excellent people around cryptography and that’s a very hard skill to find. We were considering other companies at the time and had worked with a few, but realized we wanted to partner with Infopulse.

What is the status of this engagement?

We started working together in 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The sidechain will be published in the third quarter of this year, so we don’t have an actual deliverable to be analyzed yet. However, the quality of their work is outstanding thus far.

How did Infopulse perform from a project management standpoint?

We do a lot of workshops in Kiev and Italy with them to have a direct conversation with everybody. Their team is bright, which leads to great communication and a high level of trust. We have crystal-clear transparency in the project delivery—the timeline was aggressive at the beginning, but they’ve always delivered on time and are very precise. If we need a call with them over something urgent, they’re always available.

What did you find most impressive about them?

They’re very good at math and have expert-level programming skills. Beyond that, whenever there’s an issue, they highlight it and are proactive in finding a solution. They autonomously discover other technologies that we might be able to use.

Are there any areas they could improve?

Sometimes it’s hard to speak with such minds because they are so intelligent. If we don’t use the proper language, they will continue to correct us until we use the exact terms. They can be very square minded, but when we’re in symphony with them, it’s easy to see their potential.

Do you have any advice for potential customers?

Try to sit down with them for the first two weeks because it helps them understand what you want out of your project and for you to understand how they work. It’s important that you let them work the way they want—they're experts. Working together for the initial period sets expectations and is beneficial for everybody.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SharePoint Development for Tech Consulting Company

“They not only meet our needs consistently, but they exceed our expectations.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

Infopulse is building a new intranet portal with a modern design using React, Angular, and SharePoint technologies. They’re also working on several custom backend components to allow for easy management.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Partner, Technology Consulting Company
 
Verified
The Review
Feedback summary: 

So far, Infopulse’s work had elicited positive feedback from users for its accessibility. In addition to top-notch project management skills, their team communicates responsively and demonstrates a high level of technical knowledge. Overall, they’ve been a valuable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a founding partner at a technology consulting company. I manage out US-based technical team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Infopulse?

I needed a vendor to assist our internal technical team in building out an intranet portal in SharePoint.

What were your goals for this project?

The vendor needed to build a modern portal using the latest technology in a timely manner.

SOLUTION

How did you select this vendor?

After interviewing many vendors, we chose to work with Infopulse because of their technical skills, the team’s level of engagement, and their proposed prices.

Describe the project and the services they provided in detail.

Our previous solution was cumbersome and unattractive, so we needed Infopulse to update it with a modern and responsive design. Using React and Angular technology, their team is building a new intranet portal and integrating it with SharePoint. There are also several custom backend components that allow us to manage lists.

What was the team composition?

We’re working with a project manager and several developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

So far, our user base has been delighted with the results of Infopulse’s work. They’re now able to find important company information easily.

How was project management arranged and how effective was it?

Their project management skills are excellent. They not only meet our needs consistently, but they exceed our expectations.

What did you find most impressive about this company?

There are several things that really stand out about their services. First, their technical skillset is very impressive. Second, they respond to requests and questions at any time—day or night. Third, they get along well with our internal team.

Are there any areas for improvement?

Honestly, I can’t think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Car Financing Platform Dev for Software Company

“I appreciate the software quality they produce and I love working with them."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2017 - Ongoing
Project summary: 

Infopulse developed a web platform using GitLab for a source code control system and then deployed it to the third-party client’s cloud platform.

The Reviewer
 
1-10 Employees
 
Hannover, Germany
Reinhard Lindner
Consultant, Lindner Software & Consulting GmbH
 
Verified
The Review
Feedback summary: 

After user acceptance testing, the platform was found to be excellent quality with functional software delivered by the team. They are communicative, responsive, and able to think creatively to follow requirements carefully and execute them professionally. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a software company based in Hanover, Germany. I’m an IT and general business consultant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infopulse?

We were working with the German branch of a multinational bank on the design of a new software for car financing.

SOLUTION

What was the scope of their involvement?

They’re developing the web platform. They’ve handled the business analysis, project management, development, QA, and deployment. They’re using GitLab as a source code control system and deployed to the cloud platform of our client.

The platform has around 200 web screens for configuring a complete wholesale loan application business. It has management functionalities for existing loans—admins can change the loan types, the products linking the loans, and the loan amounts. There are 20 transactions that can be performed on the system. Depending on the product, the loans have different installment and interest plans, fees, payout structures, and so on. This is all handled through product management.

There is an internal rule engine that provides flexibility for the car financing business. We have multiple rules inside the platform, which can be changed by the business user without rewriting the application. It’s a very complex application that is able to function automatically 98% of the time. It processes 5,000 loans per day.

What is the team composition?

We have 26–28 people working on this project. They’re a mixture of developers, QA testers, and business analysts.

How did you come to work with Infopulse?

They were recommended to me by a friend who’d worked in Norway for Evry, the mother company of Infopulse, for several years. There is a lack of IT personnel in Germany, specifically for AngularJS user interfaces, so I hadn’t found a local team when I was put in contact with Infopulse. I found that they could provide excellent programmers and engineers while producing excellent quality.  

What is the status of this engagement?

We started working with Infopulse in March 2017. We are within schedule.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure the quality of their work through user acceptance testing and it's very good. They have a QA team and automated test cases, which works well. They deliver functional software to the platform. There are misunderstandings at times, at the business analysis level, but we haven’t received any software that we had to double check, or that had errors in it.

How did Infopulse perform from a project management standpoint?

They’ve performed impressively well. We communicate with the business analysts over Skype and use Confluence and Jira for project management, sprint planning, and so on. They’re perfect in terms of responsiveness. We’ve no problems with English communication—all their members speak the language well and respond immediately, keeping us up-to-date.

What did you find most impressive about them?

I appreciate the software quality they produce and I love working with them. They use their brains—some development teams are able to follow every character of the requirements, but without thinking about it. Infopulse is able to think through everything in a meaningful way and they ask questions until everything is clear. They do much more than they have to, as they want to produce meaningful applications.  

Are there any areas they could improve?

Nothing comes to mind. I’m really happy with them.

Do you have any advice for future clients of theirs?

They’re able to rethink our requirements. Future clients should be aware of the fact that Infopulse will have a lot of questions. They ask because they need this information before being able to start development.

5.0
Overall Score The ratings may seem high, but I would definitely rate them a 5. I like working with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev & Design for Olympic Committee

"Their team delivered good results and great communication."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June - Aug. 2016
Project summary: 

Infopulse completely designed and developed an app for following the Ukranian team at the Olympic Games of Rio 2016. They included many features such as video content, schedules, push notifications, and more.

The Reviewer
 
11-50 Employees
 
Kyiv, Ukraine
Marketing Manager, National Olympic Committee of Ukraine
 
Verified
The Review
Feedback summary: 

The team at Infopulse delivered the app within a tight timeline. Despite a few minor bugs, it had all the necessary features included which pleased the user base. Their best attributes include professionalism, attentiveness, and responsibility.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager for the National Olympic Committee of Ukraine, which is a non-profit all-Ukrainian public organization responsible for the development, reinforcement, and protection of the Olympic movement. The committee has an exclusive right to represent Ukraine in the Olympic Games and other competitions of the International Olympic Committee.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Infopulse?

They acted as a partner to create a mobile application for sports fans of the Olympic team of Ukraine.

What were your goals for this project?

The main goal of the app was to provide a number of excellent features for anyone wanting to get news about the Olympic movement in Ukraine.

SOLUTION

Describe the project in detail.

With the OlympicUA app, users could receive news and photos from the Olympic Games in Rio, instant push-notifications about the victories of the Ukrainian team, game schedules, and additional information of the Ukrainian Olympic team members. Users could also gain access to exclusive video content from the National Olympic Committee and take part in free lotteries. Infopulse was responsible for all the technical and design details of the app.

What was the team composition?

About 10 people were involved in the project from their side.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome and feedback for the app were good but it still had a few minor bugs. The overall impression from the public was positive and the app fulfilled its purpose.

How effective was the workflow between your team and theirs?

Their team delivered good results and great communication.

What did you find most impressive about this company?

Their openness, professionalism, attentiveness, and responsibility are what’s most impressive about them.

Are there any areas for improvement?

No—they coped with a difficult task in a short time.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Outsourced Staffing for IT Services & Software Provider

They’re loyal to us, and we can trust them to do a good job on whatever we assign them.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2007 - Ongoing
Project summary: 

Hired to complement in-house staff, Infopulse offers addition IT services in Linux, SharePoint, and more. Willingness to embrace their customer’s workflow has resulted in a decade-long relationship.

The Reviewer
 
1001-10,000 Employees
 
Sweden
Team Manager, IT Services & Software Provider
 
Verified
The Review
Feedback summary: 

A commitment to excellent work and continual improvement makes Infopulse a valuable and reliable partner. Success is measured via various methods [KPIs, CSI, etc.], and they always meet expectations. In-person meetings and clear goals minimize problems in cross-cultural communication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a manager for the application management team at my company that delivers outsourcing solutions to businesses in the Nordic area.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infopulse?

We wanted to augment and enhance our outsourcing staff for IT services, so we began looking for outside companies we could partner with.

SOLUTION

What was the scope of their involvement?

Infopulse acts as an extra complement to the services we already offer here in Sweden. It can be hard to find the right set of skills for a certain project, and Infopulse helps us fill those gaps. At first, we wanted to satisfy structural-based tasks, but now Infopulse provides skilled people in numerous areas such as Linux and SharePoint.

What is the team dynamic?

They mirror our structure here in Sweden, so they have the same organizational setup and routine, which makes working with them much simpler.

How did you come to work with Infopulse?

The former owner of our company initially began working with Infopulse, so we somewhat inherited them as a partner.

What is the status of this engagement?

I’ve been working with them for more than 10 years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We measure Infopulse’s success and impact in a variety of ways. We establish KPIs with them and have a Customer Satisfaction Index [CSI], along with numerous other methods. So far, their success has been good; they provide competent work at a great price.

How did Infopulse perform from a project management standpoint?

They deliver quality work that meets our exact guidelines and expectations. It’s up to par with what you’d see here or in the United States, and projects meet their assigned specs.

What did you find most impressive about them?

The entire team is competent, and they never fail to deliver high-quality products. They’re loyal to us, and we can trust them to do a good job on whatever we assign them.

Are there any areas they could improve?

When we first began working together, their English wasn’t the greatest. But now, it’s not a problem. They’ve come a long way in their communication.

Do you have any advice for potential customers?

Meet with them in person, get to know them, and be specific with what you expect. Open up discussions and everything will go smoothly.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I've never had any complaints.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would gladly recommend them to everyone.

.NET, PHP and Java Dev for Education & Training Agency

"The level of skill within [Infopulse’s] workforce is outstanding."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Apr. 2015 - Ongoing
Project summary: 

Infopulse develops and supports apps mostly built for .NET and SharePoint, handling the whole process from gathering requirements to testing and deployment. They also support the cloud infrastructure and CRM.

The Reviewer
 
51-200 Employees
 
Ireland
Head of ICT & Procurement, Education & Training Agency
 
Verified
The Review
Feedback summary: 

The apps that Infopulse developed have greatly improved the quality and reliability of the service, reducing the overall need for tech support calls. They’ve been efficient with project management and go above and beyond to deliver within timelines while also providing high quality at a good price.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I’m the head of information communication technology and procurement of an independent state agency responsible for promoting quality and accountability in education and training services and for making educational awards in Ireland.

We provide services to about 1,000 providers of higher education and training and will make awards to 170,000 learners this year.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Infopulse?

Our company had a variety of applications, some of considerable complexity and some that weren’t very functional. We approached Infopulse to carry out a technical review of a SharePoint-based application with the purpose of improving its performance and functionality. Since then, Infopulse has won a competitive tender to support our company’s applications and cloud infrastructure.

SOLUTION

What was the scope of their involvement?

Infopulse supports and develops applications for the company. The applications are primarily .NET and SharePoint based but the portfolio includes PHP/MySQL and Java applications. The contract also includes supporting and developing our Dynamics CRM [Customer Relationship Management] tool and web presence.

This is an end-to-end service, including everything from requirements gathering, to design, development, testing, and deployment. This is managed using Visual Studio TFS [Team Foundation Server] online.

Infrastructure support includes supporting around 150 virtual machines in Microsoft Azure for corporate applications and our web presence. The database support includes the migration to SQL Server AlwaysOn.

How did you come to work with Infopulse?

Infopulse was identified as a result of an evaluation of service providers online.

How much have you invested with Infopulse?

We've invested over a million dollars.

What is the status of this engagement?

We began working with Infopulse in April 2015. By December 2016, a 3-year contract was put in place.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Infopulse's applications have improved the quality and reliability of our services to our customers, reducing the level of support calls.

How did Infopulse perform from a project management standpoint?

Infopulse’s management of projects is outstanding, including general planning, meeting timelines, and documentation.

What did you find most impressive about them?

Infopulse operates at very high standards in all its work. The level of skill within their workforce is outstanding.

Are there any areas they could improve?

We are very impressed by Infopulse’s work. They should keep doing what they’re doing!

5.0
Overall Score We are very happy with our arrangements with Infopulse.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Infopulse does what needs to be done to deliver on time.
  • 5.0 Cost
    Value / within estimates
    Their costs are lower than competing providers. All estimates are met as well.
  • 5.0 Quality
    Service & deliverables
    Quality is the hallmark of Infopulse’s work.
  • 5.0 NPS
    Willing to refer
    Our experience with Infopulse is very positive.