Top Help Desk Services
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5,237 Companies
List of the Top Outsourced Help Desk Services
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$10,000+$100 - $149 / hr50 - 249Campbell, CA
Services provided
60% IT Managed Services25% Cybersecurity15% Cloud Consulting & SIFocus Areas
30% Help desk20% Managed Hosting Services20% Security +310% Disaster Recovery10% Hardware10% NetworkSee all 3 projectsUSWired Inc. is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Reviews highlight their exceptional communication and responsiveness, with 100% positive feedback regarding client satisfaction and security management. Notably, 100% of reviewers commend their adaptability and proactive problem-solving in IT management and support services.
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$1,000+$150 - $199 / hr2 - 9Andover, MN
Services provided
40% IT Managed Services40% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
20% Help desk30% Network30% Security +210% Disaster Recovery10% Other IT managed servicesSee all 3 projectsBomberJacket Networks is a Managed IT Services provider specializing in IT Support Services, particularly network updates and infrastructure management. Reviews highlight their professionalism and effective communication, with 100% of clients praising their courteous and professional service. A recurring theme is their successful project execution and dependable support, even though their small size occasionally affects immediate response times.
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$1,000+$50 - $99 / hr2 - 9Pula, Croatia
Services provided
50% IT Managed Services25% Cloud Consulting & SI25% CybersecurityFocus Areas
10% Help desk40% Managed Hosting Services40% Security +110% Disaster RecoverySee all 10 projectsSysbee is a distinguished provider of Managed IT Services, specializing in IT Management, IT Support Services, and Outsourced IT Management. With a strong track record of successful infrastructure management and AWS migrations, they are consistently praised for their proactive communication and tailored solutions. Impressively, 100% of reviewers commend Sysbee's quick response and expert knowledge, resulting in high customer satisfaction and effective problem-solving.
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UndisclosedUndisclosed50 - 249Kraków, Poland
Services provided
45% IT Managed Services20% PEO/Employee Leasing15% AI Development +210% HR Consulting10% Immigration LawFocus Areas
10% Help desk10% IT Budgeting10% Managed Software Application & Solutions +1210% Other IT managed services10% Telecom5% Cloud Server Migration5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% Managed Hosting Services5% Network5% Security5% Software Evaluation5% Software Expert Witness5% Vendor Procurement & SelectionSee all 2 projectsInfolet is an IT staffing and staff augmentation company specializing in providing skilled software engineers and contingent workers. Overall feedback is highly positive, with 100% of reviewers praising their ability to deliver high-quality candidates who are reliable and teamwork-oriented. Additionally, 50% of reviewers highlight their excellent communication and friendly nature. The company’s professionalism and promptness in communication are consistently appreciated.
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$5,000+$150 - $199 / hr50 - 249Portland, OR
Services provided
40% IT Managed Services30% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
45% Help desk15% Security10% Hardware +410% Managed Hosting Services10% Network5% Disaster Recovery5% TelecomSee all 1 projectsConvergence Networks is a Managed IT Services company specializing in IT Support Services and Outsourced IT Management. The company is praised for its expertise, with 100% of reviewers highlighting significant security improvements and effective cloud strategies. However, there is a noted area for improvement in their ticket processing software.
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$5,000+$50 - $99 / hr10 - 49Sheffield, England
Services provided
35% IT Managed Services15% Cloud Consulting & SI15% IT Strategy Consulting +315% Unified Communications Consulting & SI10% Application Management & Support10% CybersecurityFocus Areas
25% Help desk15% Hardware15% Managed Hosting Services +510% Disaster Recovery10% Managed Software Application & Solutions10% Network10% Security5% TelecomSee all 2 projectsPAVilion, a provider of Managed IT Services, offers comprehensive IT Management and IT Support Services. Reviews indicate 100% satisfaction, highlighting their effective project management and strong communication. Clients commend their organization and competence, making them a reliable choice for Outsourced IT Services and Managed Information Technology.
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Undisclosed$150 - $199 / hr2 - 9
Services provided
35% IT Managed Services30% Cybersecurity15% IT Staff Augmentation +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Governance & Compliance Assessments10% IT Budgeting10% Managed Hosting Services10% Network10% Other IT managed services10% TelecomSee all 7 projectsFarmhouse Networking is a Managed IT Services provider specializing in IT management, support services, and outsourced IT solutions. Their reviews highlight consistent praise for their responsive communication, reliable service delivery, and cost-effectiveness. Approximately 100% of reviewers commend their timely project management, and many emphasize their ability to maintain strong customer relationships, aligning their services with client needs effectively.
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$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Services provided
50% IT Managed Services25% Cloud Consulting & SI25% IT Strategy ConsultingFocus Areas
50% Help desk20% Network10% Hardware +210% Managed Hosting Services10% Managed Software Application & SolutionsSee all 12 projectsNexplay Consulting Inc. is a leading provider of Managed IT Services, specializing in IT Support Services for the hospitality industry. The company is praised for its reliability, proactive approach, and excellent project management, consistently going "above and beyond" in delivering solutions. Across the reviews, 100% of clients express satisfaction with their services, highlighting Nexplay’s effective communication and expertise in technology management.
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$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Services provided
15% IT Managed Services20% Custom Software Development20% IT Staff Augmentation +415% Mobile App Development10% Cloud Consulting & SI10% Other IT Consulting and SI10% Web DevelopmentFocus Areas
40% Help desk50% Managed Software Application & Solutions10% SecuritySee all 4 projectsSupportica Solutions is a premier IT Managed Services provider specializing in outsourced IT support and IT management. They have received overwhelmingly positive feedback, with 85% of clients praising their technical expertise, adaptability, and effective project management. Their collaborative approach and commitment to customer satisfaction set them apart in delivering comprehensive IT solutions.
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$5,000+$150 - $199 / hr250 - 999Indianapolis, IN
Services provided
20% IT Managed Services30% BI & Big Data Consulting & SI15% Cloud Consulting & SI +410% AI Development10% Custom Software Development10% IT Strategy Consulting5% CybersecurityFocus Areas
20% Help desk10% Disaster Recovery10% Managed Hosting Services +1010% Network10% Security9% Managed Software Application & Solutions5% Hardware5% Other IT managed services5% Software Evaluation5% Telecom5% Vendor Procurement & Selection3% Governance & Compliance Assessments3% IT BudgetingSee all 8 projectsResultant, formerly known as KSM Consulting, is a prominent provider of Managed IT Services, offering comprehensive IT support and management solutions. The company's reviews reflect exceptional client satisfaction, emphasizing their quick response times, attention to detail, and professional competence. A significant 100% of reviewers commend their responsiveness and technical expertise, indicating a strong reputation in outsourced IT management and support services.
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$1,000+< $25 / hr10 - 49
Services provided
60% IT Managed Services20% IT Strategy Consulting10% Cybersecurity +110% IT Staff AugmentationFocus Areas
40% Help desk20% Managed Hosting Services20% Network +210% Other IT managed services10% SecuritySee all 4 projectsMSPAssist is a company specializing in Managed IT Services, primarily offering outsourced IT support and management. Overall feedback indicates a high level of customer satisfaction, with reviewers highlighting the company's responsiveness and quality support. Notably, 100% of reviewers commend MSPAssist for their excellent interpersonal skills and effective communication, emphasizing their role in managing network operations and automated services efficiently.
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$5,000+$50 - $99 / hr10 - 49Cedar Park, TX
Services provided
10% IT Managed Services20% Application Management & Support20% Custom Software Development +620% E-Commerce Development10% IT Strategy Consulting5% Digital Strategy5% Search Engine Optimization5% Social Media Marketing5% Web DesignFocus Areas
50% Help desk50% Managed Hosting ServicesSee all 3 projectsMageDirect is a web development company specializing in Magento solutions, offering services such as data migration, custom theme development, and system integration. Their reviews reflect a strong reputation for technical expertise and excellent project management, with 100% positive feedback regarding their timely delivery and communication. Clients commend their flexibility, attention to detail, and ability to simplify complex processes.
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$1,000+$100 - $149 / hr2 - 9Ottawa, Canada
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Managed Software Application & Solutions20% SecuritySee all 10 projectsGCOM Designs is a web development company specializing in custom website design, SEO integration, and digital marketing support. Across their reviews, 100% of clients praised their prompt responsiveness, attention to detail, and excellent value for cost. Approximately 86% highlighted their ability to understand and address client needs efficiently, contributing to successful project outcomes and enhanced online presence.
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$1,000+$100 - $149 / hr2 - 9Charleston, SC
Services provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecurityFocus Areas
50% Help desk30% Disaster Recovery20% HardwareSee all 4 projectsCharleston Technology Group, an IT Managed Services Provider, offers comprehensive IT support services, from server management and cloud storage to remote-access support and hardware upgrades. The feedback highlights a high level of satisfaction with their responsive service, with 100% of reviews praising the efficiency and client dedication of the owner, Ian. Their expertise aids clients in achieving technological efficiency and growth.
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$10,000+$25 - $49 / hr50 - 249Lahore, Pakistan
Services provided
10% IT Managed Services20% Mobile App Development15% Custom Software Development +515% Web Development10% BI & Big Data Consulting & SI10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingFocus Areas
10% Help desk50% Managed Hosting Services15% Managed Software Application & Solutions +215% Other IT managed services10% Software EvaluationSee all 10 projectsEsketchers is a software development company specializing in custom software, web, and mobile app development, with a strong emphasis on using technologies like Python, Angular, and React. Across multiple reviews, clients praise Esketchers for their high-quality work, responsiveness, and effective communication. They are noted for their ability to meet deadlines and provide value, with 100% of reviewers expressing satisfaction with their performance and project outcomes.
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$5,000+Undisclosed10 - 49Billericay, England
Services provided
60% IT Managed Services25% Cybersecurity15% IT Strategy ConsultingFocus Areas
30% Help desk20% Security15% Disaster Recovery +415% Network10% Managed Hosting Services5% Hardware5% TelecomSee all 7 projectsClear Thinking IT Solutions is a prominent provider of Managed IT Services, specializing in comprehensive IT Management and Support Services. The company consistently receives positive feedback, with clients praising their proactive approach, responsiveness, and expertise in cybersecurity and IT strategy. Notably, 100% of reviewers highlight their professional and personable service, emphasizing their capability to manage IT needs efficiently and effectively.
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$1,000+$50 - $99 / hr10 - 49London, England
Services provided
50% IT Managed Services25% Other IT Consulting and SI15% IT Strategy Consulting +110% Call Center ServicesFocus Areas
20% Help desk20% Hardware10% Disaster Recovery +510% Managed Hosting Services10% Network10% Other IT managed services10% Security10% TelecomSee all 3 projectsCarden IT Services is a Managed IT Services provider offering comprehensive IT support, outsourced IT management, and information technology services. The company receives positive feedback for their friendly and communicative team, with 100% of reviewers noting their ability to resolve issues efficiently. However, timely escalation of issues for more effective solutions was highlighted as an area for improvement by one client.
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$5,000+$150 - $199 / hr50 - 249San Diego, CA
Services provided
80% IT Managed Services20% CybersecurityFocus Areas
30% Help desk25% Managed Hosting Services15% Network +310% Governance & Compliance Assessments10% IT Budgeting10% SecuritySee all 4 projectscentrexIT is a comprehensive IT Management firm specializing in Managed IT Services, IT Support Services, and Outsourced IT Management. Reviews overwhelmingly highlight their exceptional project management, with nearly 100% of reviewers praising their responsiveness and effective communication. Clients appreciate their problem-solving approach and the expertise of their team, with many noting their dedication to client satisfaction and the seamless handling of complex IT needs.
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$1,000+$100 - $149 / hr2 - 9Wilmington, NC
Services provided
50% IT Managed Services30% Cybersecurity10% IT Staff Augmentation +110% IT Strategy ConsultingFocus Areas
50% Help desk15% Security10% Cloud Server Migration +310% Managed Hosting Services10% Network5% Disaster RecoverySee all 3 projectsAtlantic Computer Services is a Managed IT Services provider specializing in comprehensive IT management, IT support services, and cybersecurity solutions. Across the reviews, clients consistently praise their proactive approach, goal achievement, and responsive support, with no significant areas for improvement mentioned. Approximately 100% of reviewers highlight their strong customer focus and ability to align IT solutions with client needs, ensuring seamless operations and security.
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$1,000+$150 - $199 / hr50 - 249San Jose, CA
Services provided
40% IT Managed Services40% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
25% Help desk15% Security15% Telecom +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network5% Disaster Recovery5% Hardware5% Other IT managed servicesSee all 2 projectsAlternis IT is a Managed IT Services provider specializing in creating reliable and secure network and storage solutions. Reviews highlight their effective project delivery and strong collaboration, with 100% positive feedback mentioning their punctuality and the quality of their work. Clients appreciate the partnership-like experience they bring to outsourced IT management projects.
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$1,000+$150 - $199 / hr10 - 49Fair Oaks, CA
Services provided
100% IT Managed ServicesFocus Areas
40% Help desk25% Security10% Disaster Recovery +310% Managed Hosting Services10% Network5% HardwareSee all 5 projectsFUSE3 is a Managed IT Services provider specializing in IT management and cybersecurity solutions. Reviews highlight their exceptional service delivery, with 100% of clients noting seamless communication and timely responses to IT needs. Impressively, 80% of reviewers commend their alignment with company values and geographic proximity, while 100% report no downtime and high satisfaction with their proactive approach.
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$5,000+$150 - $199 / hr10 - 49Houston, TX
Services provided
50% IT Managed Services20% Cybersecurity15% Cloud Consulting & SI +115% IT Strategy ConsultingFocus Areas
10% Help desk15% Cloud Server Migration10% Disaster Recovery +910% Governance & Compliance Assessments10% Hardware10% Network10% Security5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Software Evaluation5% Vendor Procurement & SelectionSee all 1 projectsITCubed is a Managed IT Services provider excelling in IT Management and Support Services. They are highly regarded for their responsive and reliable service, maintaining a 100% positive feedback rate. Clients commend ITCubed for their seamless integration with company operations, efficient project delivery, and alignment with client values, making them an invaluable asset in outsourced IT management.
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$10,000+$25 - $49 / hr50 - 249Kozhikode, India
Services provided
10% IT Managed Services10% API Development10% Accounting +710% Custom Software Development10% Document Digitization & Management10% ERP Consulting and SI10% IT Staff Augmentation10% Low/No Code Development10% Mobile App Development10% Web DesignFocus Areas
15% Help desk35% Managed Software Application & Solutions15% Cloud Server Migration +610% Governance & Compliance Assessments5% IT Budgeting5% Security5% Software Evaluation5% Software Expert Witness5% Website MaintenanceSee all 11 projectsOdox SoftHub LLP specializes in Managed IT Services, including software integration and IT support services. Reviews highlight their professionalism, responsiveness, and expertise, particularly in streamlining communication and enhancing platform functionality. Clients report increased customer engagement, improved response times, and higher sales, reflecting overall satisfaction with Odox SoftHub LLP's services.
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$1,000+$150 - $199 / hr10 - 49Suwanee, GA
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Strategy ConsultingFocus Areas
20% Help desk20% Hardware20% Network +320% Security10% Disaster Recovery10% Managed Hosting ServicesSee all 13 projectsIntegriCom, Inc. is a distinguished provider of Managed IT Services, excelling in IT Management, IT Support Services, and Outsourced IT Services. Clients consistently praise their reliability, responsiveness, and ability to manage complex IT environments efficiently. Notably, 100% of reviews reflect positive feedback on their project management skills and professionalism, underscoring their commitment to client satisfaction and seamless IT solutions.
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$5,000+$25 - $49 / hr10 - 49
Services provided
10% IT Managed Services30% Mobile App Development30% Web Development +220% Custom Software Development10% Low/No Code DevelopmentFocus Areas
20% Help desk25% Managed Software Application & Solutions15% Disaster Recovery +315% IT Budgeting15% Software Evaluation10% SecuritySee all 4 projectsDimensional Sys, Inc. is a development company specializing in complex software solutions, such as automated programs and customer management systems. Across multiple reviews, clients praise their proactive project management, intuitive thinking, and the ability to deliver projects ahead of schedule, with 100% of the reviewers highlighting their diligence and problem-solving capabilities. Clients consistently report satisfaction with no significant areas for improvement noted.
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$1,000+$150 - $199 / hr50 - 249Plymouth, MN
Services provided
40% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +310% Cloud Consulting & SI10% Compliance Consulting5% IT Staff AugmentationFocus Areas
30% Help desk20% Hardware20% Network +310% Disaster Recovery10% Managed Software Application & Solutions10% SecuritySee all 3 projectsImpact Group | IT Consulting, IT Support and Managed IT Services offers comprehensive managed IT services, IT support, and cybersecurity solutions, effectively serving small to medium-sized businesses. With over 90% positive feedback, clients praise their professionalism, efficiency, and customized solutions, which have led to significant cost savings and improved IT infrastructure. However, suggestions for improvement include enhancing clarity in team roles and more proactive promotion of additional services.
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$5,000+$100 - $149 / hr2 - 9
Services provided
25% IT Managed Services50% Cybersecurity25% IT Strategy ConsultingFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +710% Hardware10% Managed Hosting Services10% Network10% Security10% Software Evaluation10% Telecom10% Vendor Procurement & SelectionSee all 4 projectsLighthouse Integrations is an IT service provider specializing in managed IT services, security, and infrastructure solutions. Their reviews reflect overwhelmingly positive feedback, with clients praising their exceptional communication, technical expertise, and proactive approach. Approximately 100% of reviewers commend their reliability and ability to preemptively address IT challenges, attributing their success to the experienced staff and remarkable customer service.
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$5,000+$25 - $49 / hr1,000 - 9,999Hyderabad, India
Services provided
15% IT Managed Services30% Cloud Consulting & SI30% Cybersecurity +310% BI & Big Data Consulting & SI10% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Network +320% Security10% Managed Hosting Services10% Managed Software Application & SolutionsSee all 1 projectsSHI | Locuz - An SHI Company is a prominent provider of network infrastructure and cybersecurity solutions, particularly skilled in deploying Cisco technologies. Based on the reviews, 100% of feedback highlights their advanced technological expertise, seamless project management, and impressive leadership involvement. Although a minor project delay was noted, the company's overall service quality remained highly satisfactory.
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$25,000+$150 - $199 / hr50 - 249Oak Brook, IL
Services provided
10% IT Managed Services10% Application Management & Support10% BI & Big Data Consulting & SI +710% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% Cybersecurity10% IT Strategy Consulting10% Mobile App Development10% Web DevelopmentFocus Areas
25% Help desk15% Managed Hosting Services10% Disaster Recovery +510% Hardware10% Managed Software Application & Solutions10% Network10% Security10% TelecomSee all 3 projectsSWC Technology Partners is a provider of Managed IT Services, offering comprehensive IT management and support services. Across reviews, clients commend the company for its organizational skills, effective communication, and responsive support, with a high level of satisfaction in resolving critical IT issues. Approximately 80% of reviewers emphasize the quality of project management and infrastructure support provided.
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$5,000+$150 - $199 / hr10 - 49Chicago, IL
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
50% Help desk15% Disaster Recovery15% Managed Hosting Services +215% Security5% HardwareSee all 27 projectsWaident Technology Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Services. Across various industries, they receive high praise for their responsiveness, proactive support, and cost-effective solutions. Approximately 90% of reviewers commend Waident's ability to improve IT infrastructure while maintaining budgets, and over 80% highlight their impressive customer service and educational approach.
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$5,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Strategy ConsultingFocus Areas
50% Help desk15% Network15% Security +210% Disaster Recovery10% Managed Hosting ServicesSee all 9 projectsIntivix is a Managed IT Services provider specializing in infrastructure transformation, IT support services, and strategic IT management. With a robust focus on information security and disaster recovery, Intivix consistently delivers effective solutions that enhance operational efficiency and security. Reviews reflect a strong 100% positive sentiment, highlighting their proactive approach and expertise in outsourced IT management, with clients praising their commitment to customer satisfaction and seamless project execution.
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$1,000+$150 - $199 / hr10 - 49San Antonio, TX
Services provided
30% IT Managed Services25% Cybersecurity15% IT Strategy Consulting +310% Cloud Consulting & SI10% IT Staff Augmentation10% Unified Communications Consulting & SIFocus Areas
39% Help desk20% Security10% Disaster Recovery +1010% Network5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services1% Hardware1% Managed Software Application & Solutions1% Other IT managed services1% Software Evaluation1% Telecom1% Vendor Procurement & SelectionSee all 4 projectsMonroy IT Services is a reputable Managed IT Services provider specializing in IT management and support services, including hardware and software management, cybersecurity, and remote work solutions. The company consistently receives positive feedback, with clients highlighting their expertise, responsiveness, and personalized service. Notably, 100% of reviewers commend their competency and effective communication.
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$10,000+Undisclosed250 - 999Stockholm, Sweden
Services provided
30% IT Managed Services40% Custom Software Development20% Business Consulting +110% CRM Consulting and SIFocus Areas
20% Help desk35% Telecom15% Managed Hosting Services +310% Network10% Other IT managed services10% SecuritySee all 3 projectsSeamless Distribution Systems AB is a technology company specializing in telecommunication solutions, including mobile applications for consumer services like plan purchases and money transfers. Reviews indicate a strong emphasis on timely project delivery and accommodating service, with 100% positive feedback on their adaptability and project management. Some note time zone challenges as a minor area for improvement.
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$1,000+$50 - $99 / hr10 - 49
Services provided
35% IT Managed Services20% IT Strategy Consulting15% Cloud Consulting & SI +310% Cybersecurity10% IT Staff Augmentation10% Unified Communications Consulting & SIFocus Areas
15% Help desk30% Managed Hosting Services15% Other IT managed services +610% Disaster Recovery10% Security5% Hardware5% Managed Software Application & Solutions5% Network5% TelecomSee all 4 projectsCloudserve Ltd is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and cloud solutions. Their clients praise their exceptional responsiveness, project management, and ability to deliver stable, user-friendly systems, evidenced by a 99.9% SLA and rapid issue resolution. Notably, 100% of reviewers commend their efficiency and support capabilities, highlighting cost-effectiveness and reliability as key strengths.
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$1,000+$100 - $149 / hr10 - 49Brookfield, WI
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +110% Unified Communications Consulting & SIFocus Areas
25% Help desk25% Disaster Recovery25% Managed Hosting Services +125% SecuritySee all 2 projectsCore Vision IT Solutions is a Managed IT Services provider specializing in private cloud hosting, onsite support, cybersecurity, and Microsoft 365. Reviews highlight their competence and trustworthiness, with 100% positive feedback emphasizing effective communication and problem-solving beyond their scope. Their proactive approach to IT management and support services ensures seamless operations for clients.
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$5,000+$25 - $49 / hr250 - 999Minato City, Japan
Services provided
10% IT Managed Services15% AI Development15% Mobile App Development +810% AR/VR Development10% Custom Software Development10% IT Staff Augmentation10% Web Development5% Application Testing5% Back Office Outsourcing5% Data Annotation Services5% Recruitment Process OutsourcingFocus Areas
10% Help desk10% Cloud Server Migration10% Hardware +810% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation5% Other IT managed services5% Website MaintenanceSee all 3 projectsGIANTY is a versatile software development company specializing in application and game development, offering scalable resources and expertise in front-end and back-end systems. Positive feedback highlights their reliability and adaptability, with 100% of reviewers appreciating their timely delivery and technical proficiency. Notably, their youthful team impressed with their energy and problem-solving skills, although communication improvements were suggested by some clients.
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Undisclosed$50 - $99 / hr2 - 9Toronto, Canada
Services provided
40% IT Managed Services30% Cybersecurity20% Cloud Consulting & SI +110% Unified Communications Consulting & SIFocus Areas
10% Help desk15% Telecom10% Cloud Server Migration +710% Disaster Recovery10% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Vendor Procurement & Selection5% Governance & Compliance AssessmentsSee all 8 projectsPCX IT is a Managed IT Services provider specializing in Information Technology Services, including VoIP setup, cybersecurity, and outsourced IT support. They consistently receive positive feedback for their timely response, exceptional customer service, and comprehensive IT solutions, with 100% of reviewers highlighting their professionalism and responsiveness. Clients specifically appreciate their tailored approach and value for cost.
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$1,000+$100 - $149 / hr2 - 9
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
30% Help desk20% Hardware15% Managed Software Application & Solutions +510% Network10% Security5% Disaster Recovery5% Telecom5% Vendor Procurement & SelectionSee all 2 projectsHelpSquad, a web design and development company, has garnered overwhelmingly positive feedback from its clientele. Approximately 100% of reviewers commend their professionalism, responsiveness, and competitive pricing. Clients consistently highlight Roman's expertise, dedication, and ability to deliver high-quality, user-friendly websites efficiently, often exceeding expectations. Overall, the reviews emphasize HelpSquad's impressive project management and customer-centric approach.
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$1,000+$50 - $99 / hr10 - 49Manchester, England
Services provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
50% Help desk25% Network15% Security +110% Disaster RecoverySee all 1 projectsApex Computing Services Ltd is a provider of Managed IT Services, specializing in IT support and outsourced IT management. Reviews highlight their professional service and skilled engineers, with 100% positive feedback emphasizing effective workflow and customer satisfaction in IT security and network setup projects. Clients commend their dedication and impressive technical expertise.
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$5,000+Undisclosed50 - 249Dallas, TX
Services provided
50% IT Managed Services25% Cloud Consulting & SI25% CybersecurityFocus Areas
40% Help desk20% Managed Hosting Services20% Security +210% Disaster Recovery10% NetworkSee all 1 projectsParanet Solutions, LLC is a Managed IT Services provider specializing in IT Management and IT Support Services. Reviews highlight their capability in hosting, remote support, and project management, although 20% of feedback notes concerns about response times. They are recognized for effective handling of significant transitions like warehouse relocations, but recent staffing changes have affected consistency.
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$1,000+$50 - $99 / hr10 - 49
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +120% IT Strategy ConsultingFocus Areas
25% Help desk40% Managed Hosting Services15% Network +210% Cloud Server Migration10% Disaster RecoverySee all 1 projectsDigital IT Consulting is a Managed IT Services provider specializing in high-availability internet, mail services, and IT business consulting. They have received overwhelmingly positive feedback, with 100% of reviewers noting their professional attitude, timely delivery, and excellent support team. Their expertise in Linux server administration and robust mail protection services have significantly enhanced service safety and reliability for clients.
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Undisclosed$150 - $199 / hr10 - 49
Services provided
60% IT Managed Services20% Cybersecurity15% IT Strategy Consulting +15% Web DesignFocus Areas
50% Help desk10% Disaster Recovery10% Network +510% Security5% Cloud Server Migration5% Hardware5% IT Budgeting5% Website MaintenanceSee all 1 projectsGoodwin PC Services is a Managed IT Services provider specializing in IT Support and Outsourced IT Management. With a flawless track record, they successfully facilitated a seamless IT transition for a construction company, completing the project on time and ensuring zero operational disruptions. Impressively, 100% of reviewers highlighted their professionalism, responsiveness, and effective communication, particularly praising team lead Jordan's proactive approach.
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$5,000+$150 - $199 / hr10 - 49San Mateo, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% IT Strategy Consulting +110% CybersecurityFocus Areas
20% Help desk25% Managed Hosting Services20% Network +220% Security15% Managed Software Application & SolutionsSee all 4 projectsKinetix Technology Services is a managed IT services provider specializing in IT support, outsourced IT management, and security solutions. They receive overwhelmingly positive feedback, with clients praising their expertise, responsiveness, and robust project management capabilities. Approximately 75% of reviews highlight their exceptional commitment to security, while nearly all reviewers appreciate their communication and collaboration skills.
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$25,000+$50 - $99 / hr10,000+Dubai, United Arab Emirates
Services provided
10% IT Managed Services30% AI Development20% Generative AI +410% AR/VR Development10% Custom Software Development10% Low/No Code Development10% OtherFocus Areas
15% Help desk25% Managed Software Application & Solutions15% Security +415% Telecom15% Vendor Procurement & Selection10% Software Evaluation5% Governance & Compliance AssessmentsSee all 2 projectsCSP Solutions is a company specializing in Managed IT Services, providing outsourced IT management and support, particularly for middleware solutions. They received overwhelmingly positive feedback, with reviewers praising their project management, responsiveness, and cost transparency, though 20% noted room for improvement in collaboration. Overall, CSP Solutions excels in delivering organized and accommodating IT solutions.
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$5,000+$100 - $149 / hr10 - 49Costa Mesa, CA
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
30% Help desk20% Managed Hosting Services20% Security +315% Disaster Recovery10% Hardware5% NetworkSee all 9 projectsBreeze IT, Inc. is a provider of Managed IT Services, specializing in comprehensive IT management, support, and strategy implementation. The company receives overwhelmingly positive feedback, with nearly all reviews highlighting their accessibility, timely delivery, and proactive approach to IT challenges. Clients frequently commend their excellent communication and problem-solving capabilities, making them a reliable partner for outsourced IT support and management.
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$10,000+< $25 / hr250 - 999Chennai, India
Services provided
25% IT Managed Services15% BI & Big Data Consulting & SI15% Cloud Consulting & SI +415% Custom Software Development10% Enterprise App Modernization10% IT Staff Augmentation10% Web DesignFocus Areas
25% Help desk30% Managed Hosting Services25% Managed Software Application & Solutions +210% Disaster Recovery10% Other IT managed servicesSee all 1 projectsSensiple is a software development company that provides services such as bug fixing, product enhancements, and third-party integrations, with a focus on converting platforms like Visual Basic 6 to VB .NET. Review feedback indicates a high level of professionalism and commitment, with notable strengths in scalability and technical project management. However, some reviewers noted challenges in managing productivity and suggested improvements in understanding software functionality.
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$10,000+$50 - $99 / hr50 - 249London, England
Services provided
20% IT Managed Services25% IT Staff Augmentation12% Low/No Code Development +810% Cloud Consulting & SI10% Custom Software Development10% Mobile App Development5% API Development5% Cybersecurity1% AI Development1% Web Design1% Web DevelopmentFocus Areas
20% Help desk30% Managed Hosting Services20% Managed Software Application & Solutions +220% Other IT managed services10% Disaster RecoverySee all 1 projectsPluralit Inclusive Technology is a consulting company specializing in Consumer Identity and Access Management (CIAM) services. Reviews highlight their professional and transparent project management, with 100% positive feedback on their ability to find skilled consultants. Clients appreciate their cultural fit and emphasis on the human factor, with no areas for improvement noted.
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$1,000+$100 - $149 / hr10 - 49Scottsdale, AZ
Services provided
40% IT Managed Services30% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
20% Help desk20% Network20% Security +615% Disaster Recovery10% Hardware10% Managed Hosting Services3% Telecom1% Managed Software Application & Solutions1% Other IT managed servicesSee all 3 projectsSpectrum Technology Solutions is a Managed IT Services provider known for its tailored IT support services, including security and user support. Across reviews, 100% of clients commend their innovative, adaptable approach and professionalism, with notable satisfaction in refining workflows and delivering value, underscoring their role as a reliable partner rather than just a vendor.
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$5,000+$150 - $199 / hr10 - 49Spring, TX
Services provided
40% IT Managed Services60% CybersecurityFocus Areas
50% Help desk20% Managed Hosting Services15% Disaster Recovery +210% Security5% NetworkSee all 3 projectsChrysalis is a Managed IT Services provider specializing in outsourced IT support and management, including cloud migrations and comprehensive IT management. They are praised for their expertise and timely delivery, with 100% of reviewers highlighting their excellent customer service and problem-solving capabilities. All feedback is positive, emphasizing their alignment with client values and budget considerations.
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$10,000+$150 - $199 / hr10 - 49St Peters, Australia
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services20% Disaster Recovery +215% Network15% SecuritySee all 3 projectsPlatform 24 is a managed IT services provider specializing in outsourced IT support, IT management, and managed information technology. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their reliable IT solutions, quick response times, and proactive monitoring. Clients appreciate their supportive approach and integration as part of the team, although improvements in reporting systems are suggested.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Outsourced Help Desk Services
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$5,000+$50 - $99 / hr250 - 999McKinney, TX
Ability to deliver
38/40.018/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
25% IT Managed Services95% Help desk75% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.2/40.018/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.9/40.018.8/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
37/40.017.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.2/40.019.6/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36/40.017/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$10,000+$100 - $149 / hr250 - 999London, England
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
20% IT Managed Services30% Help desk80% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% IT Managed Services10% Help desk85% Other -
$1,000+$150 - $199 / hr250 - 999Tampa, FL
Ability to deliver
35.8/40.017.4/20 Reviews9.3/10 Clients & Experience9.2/10 Market PresenceService focus
35% IT Managed Services15% Help desk65% Other -
$5,000+Undisclosed50 - 249Cincinnati, OH
Ability to deliver
35.4/40.016.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$50,000+$50 - $99 / hr50 - 249Toronto, Canada
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
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Ability to deliver
33/40.016.2/20 Reviews8.7/10 Clients & Experience8.1/10 Market PresenceService focus
20% IT Managed Services40% Help desk80% Other -
$5,000+Undisclosed10 - 49Glendale, CA
Ability to deliver
33.8/40.019.4/20 Reviews8.7/10 Clients & Experience5.8/10 Market PresenceService focus
75% IT Managed Services90% Help desk25% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
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Ability to deliver
35.4/40.015.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
15% IT Managed Services20% Help desk85% Other -
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Ability to deliver
37.8/40.019.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.5/40.016.8/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
36.2/40.020/20 Reviews8.7/10 Clients & Experience7.5/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
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