Visioneering the Change

Sensiple is a brand owned by E Pro Inc., a New Jersey corporation, established in 1999. Our footprints around the globe help us to ensure that we consistently maintain our delivery standards. We deliver IT products and services in the areas of Customer Experience, Capital Markets, Digital & Enterprise Transformation, Infrastructure and Independent Testing from ideation to execution, giving our clients an edge to outperform the competition.

We do also provide Consulting and Staffing services in these areas.

Our team has extensive experience in developing and executing sustainable IT strategies in BFSI, Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government, Media and more. Our deep industry expertise can help you foresee the future and reshape the enterprise for what lies ahead.

We are an ISO 27001:2013 and CMMI certified organization, delivering resilient services to our customers. We adopt industry best practices to provide the state-of-the-art technological solutions. Our high-performance solutions are scalable, and consistently deliver business value to improve your position in the market.

We believe that we succeed when our clients achieve. Thus we are committed to continuously invest in our R&D and Innovation Lab(I-Lab) to build tailor-made products, helping our clients to overcome the emerging industry challenges. We help our clients to transform their disruption into opportunity and prepare them for the future.

What sets us apart from other companies in the marketplace? – Our Focus – We provide simple solutions to complex business problems, weaving people, process, and technology

 

 
$10,000+
 
< $25 / hr
 
250 - 999
 Founded
1999
Show all +
Iselin, NJ
headquarters
other locations
  • 13011 Scott St
    Omaha, NE 68142
    United States
  • Plot No: 9/A15, SIPCOT IT Park Padur Post, Siruseri
    Chennai 603103
    India
  • Coimbatore, TN 641 004
    India

Portfolio

Key clients: 

Across domains like Manufacturing, Securities, Healthcare, Transportation and Logistics, Finance, Capital Market, Retail, Media and Publishing, Construction,Technology Providers, Language Translation, Entertainment, etc.

Reviews

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Software Dev & Maintenance of Business Automation Software

"I liked their approach. They’re very professional, and they backed their presentation up with their actual work."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2015 - Ongoing
Project summary: 

Sensiple augmented an internal development team. They provided assistance on reported bugs and product enhancements, third-party integrations, and converting screens from Visual Basic 6 to VB .NET.

The Reviewer
 
51-200 Employees
 
Omaha, Nebraska
Fmr. Software Director, ERP Provider
 
Verified
The Review
Feedback summary: 

Though managing remote productivity was a challenge, Sensible was committed and responsive to feedback. They were available on short notice and highly scalable as a team. They provided in-house developers as well, which facilitated efficient processes while maintaining flexibility.

BACKGROUND

Introduce your business and what you do there.

At the time of this project, I worked for an ERP software company for small businesses, primarily targeting clients with 10 to 100 employees. I managed all aspects of software development starting from product management, capturing the requirements from clients, all the way through the development cycle, testing, and deployment. I also managed bug reports from clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sensiple?

We had an in-house development staff and hired Sensiple to augment our team.

SOLUTION

What was the scope of their involvement?

Sensiple worked with us on two different projects. They fixed existing bugs that were reported and implemented product enhancements accordingly. We had one developer working on mobile, one on portals, one on API, and one more on desktop.

They were also working on our REST API. The primary intention was to allow for third-party integrations with our software. We had one developer dedicated to doing integrations for us. Prior to this project, we didn’t have the developers in-house to do the integrations, but Sensiple picked it up and managed the process. They integrated marketing automation software and several other third parties that synced with our platform. Sensiple was responsible for all aspects of development. They provided initial designs, wrote the code, and sent to us for testing.

Our software was written on Visual Basic 6 platform and Visual Basic .NET hybrid. VB 6 is an old technology and most of the developers were working on converting the 500 different screens. They converted 50 or 60 screens from VB 6 to VB .NET. Over time, the goal was to get rid of VB 6 and replace everything with VB .NET.

We started out with one developer, and moved up to four as the project progressed.

How did you come to work with Sensiple?

I know one of the founders as a friend, and I’ve seen their work in the past. When we decided to augment our team, I gave two or three vendors small projects to assess their quality of work. Based on the results, I decided to go with Sensiple. I liked their approach. They were very professional, and they backed their presentation up with their actual work. When we gave them that small project, they defined what the scope was and were able to deliver on time.

How much have you invested with Sensiple?

We spent $16,000 to $17,000 per month. The total over the course of our relationship was around $200,000.

What is the status of this engagement?

We started working with them in January 2015.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

They were definitely a good addition to our resources. It’s very hard to find developers locally. Sensiple was able to take care of a lot of maintenance and small enhancements. Getting the third-party integrations developed was a big value add for us. They also helped with the conversions, which we weren’t able to do with the developers we had in-house. Sensiple also helped us with service tickets that came in from clients.

How did Sensiple perform from a project management standpoint?

We had some initial struggles, but the last project manager we had was a technical person with project management skills, so that worked out well. We had access to the ticketing system they used. We also used Visual Studio Online extensively to manage all aspects of software development. We could capture user stories, keep track of bugs, do code reviews, etc.

What did you find most impressive about Sensiple?

Their commitment and their openness to feedback stood out to us. I worked with one person who coordinated with people in India, and any time I had issues or questions, he was always available to answer. I also appreciated Sensiple’s scalability. They were always able to bring good people on the project on short notice.

Are there any areas Sensiple could improve?

Managing the productivity of the developers was a challenge. Working remotely presented its own issues. A developer here corresponds to half or three-quarters of a developer there. We measured the number of functional story points that they delivered, and I knew what part of a project they delivered over time. I would’ve liked their productivity to go up a bit. Sensiple had proposed that they add a full-time developer here in-house to allow that developer to act as a bridge between the two teams.

It would’ve also been helpful if they went deeper into understanding the functionality of our software. That’s not just specific to Sensiple; that’s across the board for offshore developers.

What tips or recommendations could you share that might increase the likelihood of success with Sensiple?

Start small and have the process established, then scale it up. Also, make sure to give enough functional training to the people there so they understand the background of the project.

4.5
Overall Score There were some kinks that needed to be worked out, but overall, I think they were a good partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were willing to work extra hours to ensure timely deliveries.
  • 4.0 Cost
    Value / within estimates
    There’s some loss in productivity that comes along with being remote.
  • 4.0 Quality
    Service & deliverables
    They were able to deliver on what they promised. However, they could've taken more time to learn about our software.
  • 5.0 NPS
    Willing to refer
    They had established effective processes. They knew how to do the offshore model and were very flexible.