Top Help Desk Services
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List of the Top Outsourced Help Desk Services
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$10,000+$100 - $149 / hr50 - 249New York, NY
Services provided
40% IT Managed Services30% Cloud Consulting & SI20% IT Strategy Consulting +110% CybersecurityFocus Areas
25% Help desk25% Managed Hosting Services25% Network +410% Security5% Managed Software Application & Solutions5% Other IT managed services5% TelecomSee all 7 projectsComputer Resources of America | CRA is a provider of Managed IT Services, offering comprehensive IT support such as infrastructure updates, cloud transitions, security, virtual CIO services, and service-level desk support. The reviews highlight their responsiveness, effective communication, and cost efficiency, with 100% of reviewers praising their customer support and problem-solving capabilities. CRA is noted for treating small clients with the same dedication as larger ones.
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$5,000+$150 - $199 / hr10 - 49
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +315% Compliance Consulting5% DevOps Managed Services5% IT Strategy ConsultingFocus Areas
10% Help desk20% Managed Hosting Services20% Security +415% Disaster Recovery15% Managed Software Application & Solutions10% Cloud Server Migration10% Governance & Compliance AssessmentsSee all 12 projectsDigital Edge Ventures is an IT Managed Services Provider offering outsourced IT management, cybersecurity, and cloud solutions. They received consistently positive feedback across all reviews, with 100% of clients praising their responsiveness and technical expertise. Notably, 80% highlighted their proactive approach and effective communication, while several emphasized their exceptional project management and problem-solving capabilities.
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$1,000+$150 - $199 / hr10 - 49Arlington, TX
Services provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
25% Help desk25% Security10% Disaster Recovery +410% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% NetworkSee all 1 projectsCTG Tech is an IT services provider specializing in comprehensive IT support, including help desk services, IT infrastructure monitoring, and project-specific solutions. Their reviews reveal substantial satisfaction, with clients praising their flexibility, project management, and innovative approach, leading to successful outcomes like establishing a satellite office. Improvement in face-to-face communication was suggested, but 90% of feedback remains positive.
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$5,000+Undisclosed10 - 49Los Angeles, CA
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +320% IT Strategy Consulting10% IT Staff Augmentation10% Other IT Consulting and SIFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% TelecomSee all 4 projectsIT Accuracy is a Managed IT Services provider specializing in virtual network solutions and VDI workspaces. The company has received entirely positive feedback, with 100% of reviewers highlighting their effective communication and reliability in delivering on promises. Their expertise in transitioning on-premise servers to cloud environments is notably praised.
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$1,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
50% IT Managed Services30% Cybersecurity20% Cloud Consulting & SIFocus Areas
30% Help desk20% Network20% Other IT managed services +220% Security10% Managed Hosting ServicesSee all 2 projectsInfrassist Technologies Pvt. Ltd. is an IT services company specializing in cloud security and IT staff augmentation. Reviews highlight their technical expertise, competitive pricing, and strong project management, with 100% positive feedback regarding their commitment and ability to meet clients’ needs. While one review suggests expanding cloud infrastructure skills, clients commend their support and responsiveness.
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$1,000+$100 - $149 / hr2 - 9Surrey, Canada
Services provided
40% IT Managed Services30% IT Strategy Consulting15% Cybersecurity +210% Unified Communications Consulting & SI5% CRM Consulting and SIFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Software Evaluation10% TelecomSee all 2 projectsMYComputing is a Managed IT Services provider specializing in comprehensive IT Support Services, including network management, Microsoft subscriptions, and VOIP services. Client feedback highlights their reliability and responsiveness, with 100% of reviewers noting their adherence to timelines and effectiveness in providing both remote and on-site support as needed. The company is praised for its proficiency in managing systems and hardware crucial to daily business operations.
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$1,000+$100 - $149 / hr10 - 49Send, England
Services provided
70% IT Managed Services20% Cybersecurity5% IT Strategy Consulting +15% Other IT Consulting and SIFocus Areas
30% Help desk20% Managed Software Application & Solutions10% Managed Hosting Services +810% Security5% Cloud Server Migration5% Disaster Recovery5% Network5% Vendor Procurement & Selection4% Governance & Compliance Assessments4% Other IT managed services2% Software EvaluationSee all 16 projectsCloudTech24 is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity for global clients. Feedback from reviews highlights their efficient project management, swift response times, and strong communication, with 100% of reviewers mentioning the value of their proactive IT support and strategic guidance. Clients consistently report improved system performance and enhanced cybersecurity with CloudTech24's services.
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$1,000+$25 - $49 / hr250 - 999Warszawa, Poland
Services provided
30% IT Managed Services60% IT Staff Augmentation5% Application Management & Support +15% Other Application DevelopmentFocus Areas
10% Help desk20% Hardware20% Managed Software Application & Solutions +610% Managed Hosting Services10% Network10% Security10% Telecom5% Disaster Recovery5% Other IT managed servicesSee all 6 projectsRITS Professional Services sp. z o.o. is an IT service provider specializing in staffing and custom software solutions. The company is highly regarded, with 100% of reviews highlighting their rapid response times and quality candidates or solutions. Clients have consistently praised their professionalism, effective communication, and tailored service offerings, with no areas for improvement noted across all reviews.
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$1,000+Undisclosed2 - 9
Services provided
50% IT Managed Services50% IT Strategy ConsultingFocus Areas
100% Help deskSee all 2 projectsKimbley IT is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with 100% of reviewers highlighting their rapid response times and effective project management. Clients appreciate their expertise, with no negative feedback reported, underscoring their reputation for reliability and security in managing IT needs.
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$1,000+$150 - $199 / hr10 - 49Renton, WA
Services provided
55% IT Managed Services20% Cybersecurity10% Unified Communications Consulting & SI +35% Cloud Consulting & SI5% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
35% Help desk10% Disaster Recovery10% Other IT managed services +810% Security5% Hardware5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Telecom5% Vendor Procurement & SelectionSee all 5 projectsFidelis, Inc. is a Managed IT Services provider specializing in modernizing IT systems and offering comprehensive IT support services. Their exceptional responsiveness and expertise have impressed clients, with 100% positive feedback highlighting their ability to customize solutions effectively. All reviewers praised their responsiveness and knowledge in delivering managed IT services tailored to niche industry needs.
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Undisclosed$25 - $49 / hr2 - 9Los Angeles, CA
Services provided
15% IT Managed Services25% IT Staff Augmentation25% Staffing +420% Recruiting5% Custom Software Development5% Mobile App Development5% Web DevelopmentFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +710% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% Software Evaluation10% Telecom10% Vendor Procurement & SelectionSee all 5 projectsDevSignal is a staffing and talent acquisition company specializing in providing pre-vetted developers to meet the specific project needs of businesses. Across their reviews, 100% of clients praised their efficient and timely delivery of qualified developers, with many highlighting the impressive speed of matching developers within 24 hours. Clients consistently noted their exceptional communication and management, which allowed seamless integration of talent into existing teams.
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UndisclosedUndisclosed10 - 49Englewood Cliffs, NJ
Services provided
70% IT Managed Services15% IT Strategy Consulting5% Cybersecurity +25% Other IT Consulting and SI5% Unified Communications Consulting & SIFocus Areas
55% Help desk20% Network10% Managed Hosting Services +35% Other IT managed services5% Security5% TelecomSee all 2 projectsNetwork Doctor is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. Their reviews show 100% positive feedback, highlighting their responsive 24/7 support and effective management of IT infrastructure. Clients appreciate their ability to handle both day-to-day IT needs and complex evaluation projects, with seamless transitions and improved employee satisfaction.
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Undisclosed$50 - $99 / hr10 - 49Nea Filadelfia, Greece
Services provided
50% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +15% Web DevelopmentFocus Areas
25% Help desk30% Network15% Security +65% Disaster Recovery5% Hardware5% Managed Hosting Services5% Managed Software Application & Solutions5% Other IT managed services5% TelecomSee all 16 projectsCreative People is a Managed IT Services provider specializing in comprehensive IT support, outsourced IT management, and consulting services. Reviews highlight their professionalism, responsiveness, and expertise, with 100% of clients expressing satisfaction with their services. Notably, clients appreciate their ability to deliver on time, their proactive problem-solving approach, and seamless communication, making them a trusted partner in managing IT infrastructure and ensuring business continuity.
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$1,000+$50 - $99 / hr2 - 9Minnetonka, MN
Services provided
20% IT Managed Services25% Web Design25% Web Development +220% Search Engine Optimization10% E-Commerce DevelopmentFocus Areas
50% Help desk20% Disaster Recovery10% Hardware +210% Network10% SecuritySee all 1 projectsThermoDynamo is a web development company that excels in updating websites and integrating new product designs. All reviewers have positively highlighted their professional and personal approach, with 100% noting effective communication and timely project completion. The company's owner is praised for direct collaboration and expertise, ensuring a seamless workflow.
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$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
30% IT Managed Services20% Cloud Consulting & SI20% Other IT Consulting and SI +310% Cybersecurity10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services15% Hardware +510% Network10% Security5% Disaster Recovery5% Other IT managed services5% TelecomSee all 1 projectsPointivity Managed Solutions specializes in cloud migration and managed IT services, focusing on server deployment and security solutions. According to client feedback, 100% of reviewers express satisfaction with their strategic, tailored approach and excellent project management skills. Clients appreciate their responsiveness and proactive communication, with no identified areas for improvement.
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UndisclosedUndisclosed50 - 249Lewisburg, TN
Services provided
20% IT Managed Services20% BI & Big Data Consulting & SI20% Branding +220% Conversion Optimization20% CybersecurityFocus Areas
50% Help desk50% SecuritySee all 5 projectsDavenport Group is a provider of Managed IT Services and IT Support Services, specializing in cybersecurity and cloud infrastructure management. Customers consistently praise their effective communication and tailored approach, resulting in enhanced productivity and strengthened security. Around 90% of the feedback highlights their proactive and reliable IT management and support.
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$1,000+$100 - $149 / hr10 - 49Dublin, OH
Services provided
60% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +110% IT Strategy ConsultingFocus Areas
30% Help desk10% Disaster Recovery10% Hardware +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Other IT managed services5% TelecomSee all 2 projectsAstute Technology Management is a Managed IT Services firm specializing in IT Support Services and Outsourced IT Management. Clients consistently praise their responsiveness and expertise, with 100% satisfaction reported in reviews. They effectively manage network solutions and offer strategic guidance, ensuring clients achieve objectives without unnecessary expenditure.
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$10,000+$150 - $199 / hr10 - 49
Services provided
55% IT Managed Services30% Cybersecurity15% Web DevelopmentFocus Areas
15% Help desk20% Disaster Recovery15% Hardware +515% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security5% Software EvaluationSee all 8 projectsDNSnetworks Corporation is a Managed IT Services provider offering comprehensive IT Support Services, including software, hardware, and IT security management. With 100% positive feedback, clients praise their seamless transition capabilities, effective communication, and expert team, considering them an indispensable extension of their business operations.
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$5,000+$150 - $199 / hr10 - 49Cedar Park, TX
Services provided
65% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting5% Call Center ServicesFocus Areas
35% Help desk15% Network15% Security +510% Disaster Recovery10% Managed Hosting Services5% Hardware5% Managed Software Application & Solutions5% TelecomSee all 1 projectsCapstone Works, Inc. is an IT support company specializing in optimizing communication and productivity for remote teams. Based on reviews, they have a remarkable track record for customer service, with 100% of reviewers highlighting their efficiency and responsiveness. Clients consistently appreciate their thorough follow-up and the positive impact on employee satisfaction and productivity.
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$50,000+$50 - $99 / hr50 - 249București, Romania
Services provided
10% IT Managed Services10% AI Development10% Application Management & Support +710% Application Testing10% BI & Big Data Consulting & SI10% Cloud Consulting & SI10% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Web DevelopmentFocus Areas
10% Help desk30% Managed Software Application & Solutions15% Managed Hosting Services +610% Hardware10% Network10% Other IT managed services5% Governance & Compliance Assessments5% Security5% TelecomSee all 4 projectsInCrys is a provider of Managed IT Services and Outsourced IT Support, offering efficient and responsive IT management solutions. Reviews highlight a 100% satisfaction rate with their fast and effective services, particularly their ability to deliver rapid responses and seamless collaboration. Clients consistently commend InCrys for their reliable and high-quality IT Management and IT Support Services.
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$1,000+$100 - $149 / hr2 - 9Oakville, Canada
Services provided
50% IT Managed Services30% Cybersecurity20% IT Strategy ConsultingFocus Areas
20% Help desk60% Other IT managed services20% NetworkSee all 4 projectsCloudOrbis is a Managed IT Services provider specializing in enhancing security and IT infrastructure, with a focus on seamless IT support services and outsourced IT management. The company receives overwhelmingly positive feedback, with clients highlighting their commitment and knowledge, timely project delivery, and improved security measures. Approximately 100% of reviewers commend their responsiveness and effective solutions.
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$5,000+$100 - $149 / hr10 - 49Calgary, Canada
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
20% Help desk20% Hardware20% Managed Hosting Services +410% Disaster Recovery10% Network10% Security10% TelecomSee all 5 projects403Tech is a Managed IT Services company offering comprehensive IT support, including IT management, consultation, network security, and cloud solutions. Across reviews, 403Tech is praised for its responsiveness, client-focused approach, and rapid problem resolution, with more than 90% of feedback highlighting their efficiency and customer service. Some clients suggest clearer communication of goals to optimize service delivery.
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$5,000+$100 - $149 / hr10 - 49Boston, MA
Services provided
55% IT Managed Services25% Cloud Consulting & SI10% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
20% Help desk20% Managed Hosting Services20% Network +220% Security20% TelecomSee all 1 projectsStratusPointIT is a Managed IT Services provider offering comprehensive IT Support Services, including network engineering, help desk support, and security management. They are praised for their proactive approach and responsive service, with 100% of reviewers highlighting their technical expertise and reliability. A minor area for improvement mentioned was in aligning help desk personnel with client needs.
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$5,000+$150 - $199 / hr10 - 49Tempe, AZ
Services provided
60% IT Managed Services30% Cybersecurity10% Cloud Consulting & SIFocus Areas
25% Help desk25% Security10% Governance & Compliance Assessments +85% Cloud Server Migration5% Disaster Recovery5% Hardware5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% TelecomSee all 16 projectsSnap Tech IT is a Managed IT Services provider specializing in comprehensive IT support and cybersecurity solutions. The company receives consistently positive feedback for its responsiveness and ability to manage both routine and urgent IT tasks effectively. Approximately 90% of reviewers highlight their prompt communication and professional project management. While some note occasional delays in ticket resolution, the overall reliability and expertise of the team are highly praised.
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UndisclosedUndisclosed10 - 49Kyiv, Ukraine
Services provided
10% IT Managed Services20% Custom Software Development15% Application Testing +615% Web Development10% Application Management & Support10% Blockchain10% Cybersecurity5% Cloud Consulting & SI5% Mobile App DevelopmentFocus Areas
20% Help desk20% Managed Software Application & Solutions20% Network +410% Disaster Recovery10% Managed Hosting Services10% Security10% TelecomSee all 6 projectsHiTech Service LLC is a company specializing in Managed IT Services and IT Support Services. The overall feedback is highly positive, with a notable 99.99% uptime, exceeding contracted expectations. Reviewers praise their cost-effective, high-quality service delivery and excellent project management skills, although some mention minor communication challenges due to language barriers.
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UndisclosedUndisclosed10 - 49Denver, CO
Services provided
30% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Strategy Consulting10% IT Staff AugmentationFocus Areas
30% Help desk20% Managed Hosting Services20% Security +310% Disaster Recovery10% Governance & Compliance Assessments10% NetworkSee all 2 projectsBusiness Network Consulting is a Managed IT Services provider known for its personal, on-site service and flexible pricing. With a strong emphasis on client relationships and continuity, they excel in managing IT support services. Reviews indicate high satisfaction, with 100% of feedback highlighting their efficiency and expertise, despite a noted need for improvement with Mac systems.
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UndisclosedUndisclosed10 - 49Lublin, Poland
Services provided
50% IT Managed Services30% Transcription20% IT Staff AugmentationFocus Areas
10% Help desk10% Cloud Server Migration10% Hardware +1310% Website Maintenance5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Other IT managed services5% Security5% Software Evaluation5% Software Expert Witness5% Telecom5% Vendor Procurement & SelectionSee all 3 projectsEpinote is a data services company specializing in mystery shopping, data cleansing, and data annotation. With 100% positive feedback, clients commend their effective project management, clear communication, and ability to deliver high-quality results on time. Epinote's expertise in handling complex data tasks and maintaining strong collaborative relationships is frequently highlighted by reviewers.
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$1,000+Undisclosed10 - 49
Services provided
50% IT Managed Services20% UX/UI Design20% Web Design +110% Digital StrategyFocus Areas
10% Help desk30% Managed Hosting Services20% Managed Software Application & Solutions +410% Governance & Compliance Assessments10% Other IT managed services10% Security10% Website MaintenanceSee all 1 projectsB2i Technologies Inc. is a professional service provider specializing in high-quality, client-focused solutions. The company is recognized for its exceptional 24/7 support, with 100% of reviewers praising their timely response and initiative in coordinating with external parties. Overall, B2i Technologies Inc. receives outstanding recommendations for their proactive and efficient approach to project management.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
75% IT Managed Services10% IT Staff Augmentation5% Cloud Consulting & SI +25% Cybersecurity5% IT Strategy ConsultingFocus Areas
30% Help desk10% Disaster Recovery10% Managed Software Application & Solutions +105% Cloud Server Migration5% Data Erasure Services5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Network5% Other IT managed services5% Security5% Vendor Procurement & Selection5% Website MaintenanceSee all 5 projectsZENKINS TECHNOLOGIES PVT LTD is a versatile software development company offering services such as web application development, API development, and custom software solutions. Reviews indicate a strong emphasis on timely delivery, with about 100% of reviewers praising their on-time project completion. Clients highlight their supportive project management and professionalism, with 75% noting their impressive leadership and understanding. Areas for improvement are minimal, focusing primarily on minor bug fixes.
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$50,000+$25 - $49 / hr50 - 249
Services provided
60% IT Managed Services17% IT Staff Augmentation10% Other IT Consulting and SI +55% Recruitment Process Outsourcing3% Content Moderation Services2% Data Annotation Services2% PEO/Employee Leasing1% StaffingFocus Areas
20% Help desk80% Other IT managed servicesSee all 8 projectsTSMG Holding provides Managed IT Services, including recruitment, field data collection, and operational management across multiple countries. Reviews highlight their flexibility, quick recruitment, and dedication to client needs. Clients commend their professional project management and ability to adapt processes, resulting in successful project deliveries within budget and timelines.
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$5,000+Undisclosed2 - 9Palatine, IL
Services provided
80% IT Managed Services20% CybersecurityFocus Areas
25% Help desk25% Hardware10% Disaster Recovery +410% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 3 projectsAH Technology, Inc. is a firm specializing in Managed IT Services and IT Support. The company is praised for its responsiveness, proactive approach, and problem-solving capabilities. With 100% positive feedback, clients commend their reliable service and quick turnaround times. There is a minor suggestion for more frequent strategic reviews to enhance collaboration further.
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$1,000+$150 - $199 / hr10 - 49Louisville, CO
Services provided
60% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +210% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
15% Help desk15% Hardware15% Network +615% Security10% Disaster Recovery10% Managed Hosting Services10% Other IT managed services5% Governance & Compliance Assessments5% IT BudgetingSee all 3 projectsViaTek, Inc. is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity. They consistently receive positive feedback, with approximately 100% of reviewers praising their customer service and reliability. Clients highlight their effective project management and the smooth handling of complex IT transitions, demonstrating their commitment to maintaining strong client relationships.
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UndisclosedUndisclosed250 - 999Chennai, India
Services provided
20% IT Managed Services30% Corporate Training & Coaching30% Staffing +210% Recruiting10% Recruitment Process OutsourcingFocus Areas
30% Help desk25% Security25% Telecom +120% Managed Hosting ServicesSee all 1 projectsMazenet Solution is a staffing service provider praised for its exceptional ability to fill roles swiftly, as evidenced by a client achieving successful placements in just one day. The company receives high ratings for its timely delivery and friendly coordination, with 100% of reviewers expressing satisfaction and noting no areas for improvement.
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +415% IT Strategy Consulting3% Custom Software Development1% Application Testing1% Other Application DevelopmentFocus Areas
40% Help desk20% Network10% Managed Hosting Services +510% Security5% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% TelecomSee all 1 projectsManhattanTechSupport.com LLC is a Managed IT Services provider specializing in comprehensive IT support, management, and outsourcing. They are highly praised for their responsiveness, excellent communication, and ability to efficiently resolve technical issues, with 100% of reviewers highlighting their professionalism and helpfulness. Clients consistently commend their proactive and friendly approach, underscoring their reliability and expertise in managing information technology needs.
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$1,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
35% IT Managed Services20% Other IT Consulting and SI20% Unified Communications Consulting & SI +215% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
40% Help desk20% Managed Software Application & Solutions20% Network +310% Security5% Disaster Recovery5% Managed Hosting ServicesSee all 1 projectsSimply Business is an IT services company specializing in warranty repairs, Mac services, product sales, and programming, frequently supporting small to medium-sized corporate and educational clients. Reviews emphasize their high-quality, ongoing support and effective communication, with over 90% noting their impressive service consistency. Some minor challenges were addressed proactively, enhancing the overall positive experience.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
75% IT Managed Services15% IT Strategy Consulting10% IT Staff AugmentationFocus Areas
60% Help desk10% Managed Hosting Services10% Network +310% Security5% Disaster Recovery5% HardwareSee all 1 projectsFrontline, LLC - Managed IT Services is a provider of comprehensive Managed IT Services, specializing in IT management and support services. The company is highly praised for resolving 85%-95% of helpdesk issues within 24 hours and their proactive approach in understanding client needs. Their seamless integration with in-house teams and dedication to client success are consistently highlighted in reviews.
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$10,000+$150 - $199 / hr10 - 49Albany, NY
Services provided
50% IT Managed Services15% Cybersecurity15% Other IT Consulting and SI +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
30% Help desk20% Hardware20% Network +310% Disaster Recovery10% Managed Hosting Services10% SecuritySee all 3 projectsComplete Network is an IT services company providing comprehensive support, including network maintenance, cybersecurity, and software integration. Reviews consistently highlight their effective project management and proactive solutions, with 100% of clients praising their reliability and responsiveness. Although there are minor concerns about new staff training, clients are generally very satisfied with Complete Network's services and long-term partnership approach.
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$1,000+$100 - $149 / hrFreelancerAliso Viejo, CA
Services provided
20% IT Managed Services30% IT Strategy Consulting15% Other IT Consulting and SI +510% Cybersecurity10% IT Staff Augmentation5% Business Consulting5% Marketing Strategy5% Unified Communications Consulting & SIFocus Areas
30% Help desk30% Other IT managed services20% Hardware +120% SecuritySee all 9 projectsBlairSammons.com is an IT consulting firm offering services such as IT infrastructure setup, audio-visual technology integration, and video production. The reviews largely indicate exceptional client satisfaction, emphasizing Blair's effective communication, project management, and technical expertise. Notably, 100% of reviewers commend his ability to enhance productivity and solve complex technical challenges. Clients consistently highlight his professionalism and personable nature as key strengths in their ongoing partnerships.
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UndisclosedUndisclosed10 - 49Kingston, Jamaica
Services provided
15% IT Managed Services25% Custom Software Development20% Application Management & Support +320% Logistics & Supply Chain Consulting10% Business Consulting10% Web DesignFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +320% Network10% Hardware10% SecuritySee all 3 projectsADVANTUM is a provider of Managed IT Services, specializing in IT management and support solutions. Their reviews highlight a strong reputation for delivering projects on time and effectively integrating user requirements with technical solutions. Notably, 100% of reviewers appreciate their practical approach to IT needs, and they are recognized for offering good value and a strong cultural fit.
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$1,000+$100 - $149 / hr2 - 9Portland, OR
Services provided
50% IT Managed Services10% Business Consulting10% Cybersecurity +310% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
40% Help desk15% Security10% Disaster Recovery +610% Managed Hosting Services5% Hardware5% Managed Software Application & Solutions5% Network5% Other IT managed services5% TelecomSee all 1 projectsPacific Computer Group is an IT service provider specializing in network solutions and support. The reviews highlight their agility and effective communication, with 100% positive feedback regarding their ability to improve network speed, security, and productivity. Clients appreciate their quick response times and local expertise, indicating a strong satisfaction rate with no noted shortcomings.
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$1,000+$100 - $149 / hr10 - 49Victoria, Canada
Services provided
70% IT Managed Services18% Cybersecurity12% IT Strategy ConsultingFocus Areas
10% Help desk20% Security10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Vendor Procurement & SelectionSee all 7 projectsDigital Sky Solutions is a company specializing in Managed IT Services and IT Support Services, offering solutions such as server upgrades and cybersecurity. Clients commend their personalized attention and efficient project management, with 100% of reviews highlighting timely delivery and exceptional service, exceeding expectations in providing comprehensive IT security and support.
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
40% IT Managed Services20% Back Office Outsourcing20% Call Center Services +210% Search Engine Optimization10% Web DesignFocus Areas
25% Help desk20% Other IT managed services20% Security +315% Managed Hosting Services10% Disaster Recovery10% HardwareSee all 4 projectsMainSource 365 Tech LLC is an IT Managed Services provider specializing in services like remote tech support, cyber-security, and digital marketing. Feedback from their clients is overwhelmingly positive, with 100% noting their professionalism and comprehensive expertise. MainSource 365 Tech is frequently praised for their passion, efficiency, and the impactful results they deliver to both non-profit organizations and startups.
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$1,000+$25 - $49 / hr10 - 49Sandton, South Africa
Services provided
40% IT Managed Services35% Cloud Consulting & SI10% Cybersecurity +210% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
45% Help desk15% Telecom10% Cloud Server Migration +510% Security5% Governance & Compliance Assessments5% Hardware5% Network5% Other IT managed servicesSee all 3 projectsJEC Technologies Group Pty Ltd specializes in Managed IT Services, providing comprehensive IT solutions, outsourcing support, and IT management. Feedback highlights their impressive customer service, effective communication, and secure IT solutions, with 100% of reviewers noting their value for cost and responsiveness. They are commended for their dedication to aligning company values and enhancing clients' IT infrastructure.
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$1,000+$150 - $199 / hr10 - 49Chesterfield, MO
Services provided
60% IT Managed Services25% Cybersecurity5% Cloud Consulting & SI +25% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
15% Help desk15% Security10% Disaster Recovery +910% Hardware10% Managed Hosting Services10% Network5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% Other IT managed services5% Telecom5% Vendor Procurement & SelectionSee all 3 projectsAllianceTech is a Managed IT Services provider known for its valuable outsourced IT support and management. With 100% positive feedback, clients appreciate their strategic approach and alignment with company values, highlighting their understanding of products and services. Their team size of 6-10 employees ensures personalized interaction and effective IT management solutions.
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$5,000+$150 - $199 / hr10 - 49
Services provided
10% IT Managed Services10% Branding10% Custom Software Development +710% Digital Strategy10% E-Commerce Development10% Mobile App Development10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentFocus Areas
20% Help desk60% Managed Hosting Services20% Other IT managed servicesSee all 2 projectsClick Creative is a web design and digital marketing company praised for its hands-on approach and expertise. All reviewers highlight the firm's ability to significantly enhance brand exposure and depth, with 100% positive feedback on their effective project management and deep understanding of client needs.
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$1,000+$200 - $300 / hr10 - 49Snohomish, WA
Services provided
50% IT Managed Services25% Cybersecurity25% IT Strategy ConsultingFocus Areas
15% Help desk15% Security10% Disaster Recovery +810% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network5% IT Budgeting5% Other IT managed services5% Telecom5% Vendor Procurement & SelectionSee all 3 projectsSisAdmin is an IT Managed Services provider specializing in outsourced IT support and management. Reviews highlight their effective IT management, reducing downtime and enhancing system efficiency. They receive overwhelmingly positive feedback, with 100% of reviewers praising their commitment and competence, while 67% mention their innovative solutions and excellent communication. SisAdmin is highly recommended for their ability to handle complex IT challenges with professionalism.
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$1,000+$100 - $149 / hr50 - 249New York, NY
Services provided
25% IT Managed Services20% Cloud Consulting & SI20% IT Staff Augmentation +510% Cybersecurity10% IT Strategy Consulting5% Call Center Services5% Other IT Consulting and SI5% Unified Communications Consulting & SIFocus Areas
10% Help desk20% Network10% Managed Hosting Services +1110% Security5% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Software Application & Solutions5% Other IT managed services5% Software Evaluation5% Software Expert Witness5% Telecom5% Vendor Procurement & SelectionSee all 5 projectsPro4ia is a Managed IT Services provider that specializes in IT Management, IT Support Services, and outsourced IT solutions. They have received consistently positive feedback, with clients praising their efficient infrastructure upgrades, seamless cloud migrations, and strong cybersecurity setups. Approximately 100% of reviewers commend their proactive approach and excellent customer service, highlighting their ability to tailor solutions to specific business needs.
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$5,000+$100 - $149 / hr2 - 9Lafayette, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
10% Help desk20% Security20% Telecom +510% Disaster Recovery10% Hardware10% Managed Hosting Services10% Network10% Other IT managed servicesSee all 6 projectsBizCare, Inc. is a Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Management. Across their reviews, they are consistently praised for their reliability, responsiveness, and professionalism, with 100% of feedback highlighting their proactive approach and excellent problem-solving skills. They are commended for their ability to seamlessly integrate technology solutions and manage complex IT needs, ensuring operational continuity for their clients.
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$5,000+Undisclosed10 - 49Batesville, AR
Services provided
45% IT Managed Services30% Cybersecurity25% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% IT Budgeting10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 1 projectsOzark Technology is an IT Managed Services provider that excels in delivering comprehensive IT support services, including robust cybersecurity and seamless IT management. With a 100% positive feedback rate, clients commend their excellent communication, timely delivery, and integration as part of the team, offering significant value and peace of mind.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
10% Help desk20% Disaster Recovery20% Other IT managed services +420% Security10% Hardware10% Managed Software Application & Solutions10% NetworkSee all 1 projectsSixwatch is an IT services and cybersecurity company praised for its effective helpdesk support and responsive communication. Clients appreciate their ability to provide timely resolutions, with 100% of reviewers noting the promptness and availability in their service. Sixwatch's impressive systems and technology instill confidence among clients, contributing to their overall satisfaction.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Outsourced Help Desk Services
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$5,000+$50 - $99 / hr250 - 999McKinney, TX
Ability to deliver
38/40.018/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
25% IT Managed Services95% Help desk75% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
37.2/40.018/20 Reviews9.6/10 Clients & Experience9.6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
37.9/40.018.8/20 Reviews9.6/10 Clients & Experience9.5/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
37/40.017.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
38.2/40.019.6/20 Reviews9.1/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
36/40.017/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$10,000+$100 - $149 / hr250 - 999London, England
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
20% IT Managed Services30% Help desk80% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
37.3/40.017.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% IT Managed Services10% Help desk85% Other -
$1,000+$150 - $199 / hr250 - 999Tampa, FL
Ability to deliver
35.8/40.017.4/20 Reviews9.3/10 Clients & Experience9.2/10 Market PresenceService focus
35% IT Managed Services15% Help desk65% Other -
$5,000+Undisclosed50 - 249Cincinnati, OH
Ability to deliver
35.4/40.016.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$50,000+$50 - $99 / hr50 - 249Toronto, Canada
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
33/40.016.2/20 Reviews8.7/10 Clients & Experience8.1/10 Market PresenceService focus
20% IT Managed Services40% Help desk80% Other -
$5,000+Undisclosed10 - 49Glendale, CA
Ability to deliver
33.8/40.019.4/20 Reviews8.7/10 Clients & Experience5.8/10 Market PresenceService focus
75% IT Managed Services90% Help desk25% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
31.5/40.016/20 Reviews5.8/10 Clients & Experience9.7/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Ability to deliver
35.4/40.015.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
15% IT Managed Services20% Help desk85% Other -
$5,000+Undisclosed10 - 49Youngsville, LA
Ability to deliver
37.8/40.019.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
35.5/40.016.8/20 Reviews9.6/10 Clients & Experience9.1/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Ability to deliver
35.7/40.016/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
36.2/40.020/20 Reviews8.7/10 Clients & Experience7.5/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$5,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
35.3/40.016.4/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Managed Services30% Help desk30% Other -
$5,000+$100 - $149 / hr50 - 249Frederick, MD
Ability to deliver
34.7/40.016.2/20 Reviews9.6/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Managed Services20% Help desk
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