At Simply Business, we believe that technology should empower your organization to grow, innovate, and adapt to a rapidly changing world. With over 40 years of experience and a singular focus on Apple products, we’re dedicated to providing the tools, support, and expertise that drive long-term success.
We’re more than an IT provider—we’re a partner invested in your vision. Our suite of services is tailored to address the unique challenges and opportunities facing modern organizations. With our IT Asset Management service, you can maximize the lifecycle and efficiency of your Apple devices, ensuring your tech investments continue to serve you effectively over time. Our Cybersecurity solutions offer robust, proactive protection, shielding your business from evolving digital threats while keeping sensitive data secure.
Understanding the critical role of data in today’s world, we offer comprehensive Backup and File Recovery services. Our team is here to safeguard your valuable information and provide peace of mind with reliable recovery solutions, so you’re prepared for the unexpected. With our Helpdesk and Mobile Device Management (MDM) services, you can keep your Apple devices operating seamlessly. Whether it’s troubleshooting issues or managing mobile assets, we’re committed to making your tech environment as productive and streamlined as possible.
Experience the Simply Business difference—a dedicated team, a deep commitment to your success, and a shared vision for a technology-driven future. Let’s build something extraordinary together.
Simply Computing provides ongoing support services including warranty repairs, Mac services, product sales, etc.
Simply Computing consistently delivers high-quality services. Their workflow is extremely effective and they communicate well. The team is very supportive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a Director of a Metro Vancouver based IT services company. Our company has been in business since 1997, and focus on supporting small to medium corporate, industrial & educational clients that have 25-500 technology systems in the Canadian market and abroad.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Simply Computing?
Ongoing support - warranty repairs, Mac service, product sales, etc.
What were your goals for this project?
Quick and effective services, a company who could meet our Clients needs.
SOLUTION
How did you select this vendor?
We have found no other vendor who has consistently met our needs.
Describe the project in detail.
Simply Computing has provided ongoing support and services for our Clients and ourselves for over 20 years. Everything from warranty support, sales, programming, and more.
What was the team composition?
Service Manager, service support team, sales manager, sales support team.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Consistently high quality, ongoing support.
How effective was the workflow between your team and theirs?
Extremely effective, high support level, great communication.
What did you find most impressive about this company?
Their ongoing care and support are impressive. High quality of service.
Are there any areas for improvement?
With higher volume, we found that there was a pinch point at drop off and pick up of warranty repairs. Simply Computing presented a way to expedite and improve the process for us.
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