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Manage. Secure. Grow.

IT Support that delivers Happy and Productive Employees.

Is Technology frustrating your employees, causing problems, and hurting your productivity?

  • Employees are frustrated because they can’t get their work done.
  • Downtime is costing you money.
  • Always having technical issues and takes too long to fix them.
  • Slow response and poor customer service
  • Concerned that your data and company are not safe
  • $5,000+
  • $150 - $199 / hr
  • 10 - 49
  • Tempe, AZ
  • Founded 2007

3 Locations

  • Tempe , AZ
  • Cumming , GA
  • San Francisco , CA
Total Reviews
9
Average Referral Rating
4.6 /5
Most Common Project Size

Focus

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    Snap Tech IT Review Insights

    Overall Review Rating

    4.8
    • Quality 4.5
    • Schedule 4.3
    • Cost 4.4
    • Willing to Refer 4.6

    Top Mentions

    Review Highlights

    • Effective Communication and Engagement

      Clients appreciate Snap Tech IT's effective communication via various channels such as email, phone, and Microsoft Teams. Regular meetings and clear communication help maintain a strong working relationship.

    • Long-Term Client Relationships

      Snap Tech IT has maintained long-term relationships with clients, some spanning decades, indicating a high level of trust and satisfaction with their services.

    • Proficiency in Cybersecurity

      Snap Tech IT is recognized for their strong cybersecurity services, helping clients avoid cyberattacks and ensuring compliance with industry standards like CMMC and DOD requirements.

    • Project Management Challenges

      Some clients noted delays in project initiation and the need for more timely updates. While projects generally meet requirements, there is room for improvement in project management speed.

    • High Turnaround and Responsiveness

      Snap Tech IT is praised for their quick turnaround and responsiveness to support tickets, ensuring that clients' issues are resolved promptly. This high level of service is consistently highlighted across multiple reviews.

    • Dedicated and Competent Team

      Clients frequently commend individual staff members for their professionalism and competence, highlighting the team's dedication to customer satisfaction.

    Snap Tech IT Reviews

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    Cybersecurity & Managed IT Services for MSP

    • Cloud Consulting & SI Cybersecurity IT Managed Services
    • Less than $10,000
    • May 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We’re definitely happy with Snap Tech IT’s turnaround time for all the requests that we have."

    Nov 8, 2024
    Director, SyncX
    Ibrahima Diallo
    • Other industries
    • Atlanta, Georgia
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides remote cybersecurity and managed IT services for a managed service provider. The team handles the client's IT office equipment, security, help desk, and software and hardware purchases.

    Managed IT Services & Cybersecurity for Engineering Company

    • Cybersecurity IT Managed Services
    • Confidential
    • July 2019 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    2.5
    Cost
    4.0
    Willing to Refer
    3.5

    "We've noticed a decrease in our onboarding time and computer setup."

    Oct 17, 2024
    COO & Director of Operations, Engineering Company
    Anonymous
    • Engineering
    • Scottsdale, Arizona
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides cybersecurity and managed IT services for an engineering company. The team supports the onboarding of the client's new hires, manages the client's firewall, and offers help desk support.

    Managed IT Services & Cybersecurity for Waterproofing Co

    • Cybersecurity IT Managed Services
    • $50,000 to $199,999
    • Oct. 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The quality of Snap Tech IT's work has met our expectations.”

    Oct 15, 2024
    Executive Manager, Waterproofing Company
    Anonymous
    • Consumer products & services
    • San Francisco, California
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides IT support and cybersecurity services for a waterproofing company. The team handles all the client’s IT and phone services, hardware purchases and installations, and software monitoring.

    Cybersecurity & Managed IT Services for Defense Industry Co

    • Compliance Consulting Cybersecurity IT Managed Services
    • $1,000,000 to $9,999,999
    • Dec. 2019 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "I have nothing but good things to say about Snap Tech IT."

    Oct 11, 2024
    President, Genuine Machine Products
    Nate Ankrom
    • Manufacturing
    • Gilbert, Arizona
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides cybersecurity and managed IT services for a defense industry company. The team has conducted an IT audit and upgraded hardware, monitors the client's network, and runs penetration testing.

    IT & Technical Support Services for Construction Company

    • Cybersecurity IT Managed Services
    • Confidential
    • Nov. 2022 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    3.0

    “The Snap Tech IT team is friendly, and they do what they say.”

    Oct 10, 2024
    HR & Payroll Manager, Construction Service Solutions Co
    Anonymous
    • Construction
    • Phoenix, Arizona
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides technical support services for a construction company. The team ensures the client’s computers, servers, and IT infrastructure work. They’ve also upgraded the client’s backup systems.

    Cybersecurity & Manged IT Services for Construction Company

    • Cloud Consulting & SI Cybersecurity IT Managed Services
    • $50,000 to $199,999
    • Feb. 2024 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I can't think of anything Snap Tech IT can improve."

    Oct 10, 2024
    CIO, Construction Company
    Anonymous
    • Construction
    • Nashville, Tennessee
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides managed IT services for a construction company. The team purchases computers, installs software, monitors cybersecurity, offers troubleshooting, and has installed the client's network. 

    IT Managed Services & Cybersecurity for Manufacturing Co

    • Cybersecurity IT Managed Services
    • Confidential
    • Jan. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ability to consistently deliver reliable solutions has made them an indispensable partner for us."

    Oct 8, 2024
    IT Manager, ERG Aerospace
    Aaron Zabell
    • Manufacturing
    • Oakland, California
    • 51-200 Employees
    • Online Review 
    • Verified

    Snap Tech IT provides IT-managed services for a manufacturing company. The team is responsible for the client's help desk, backups, networking, cybersecurity, and remote support.

    Managed IT Services for Law Firm

    • Cloud Consulting & SI Cybersecurity IT Managed Services
    • Less than $10,000
    • Sep. 2004 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    “I appreciate everything they do for us.” 

    Sep 18, 2024
    Office Manager, Law Firm
    Anonymous
    • Legal
    • Scottsdale, Arizona
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides managed IT and cybersecurity services for a law firm. The team handles the client’s helpdesk support tickets, installs hardware and software for them, and fixes all IT-related issues.

    IT Managed Services for Financial services

    • Cybersecurity IT Managed Services Other IT Consulting and SI
    • $1,000,000 to $9,999,999
    • May 2015 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.5

    "Snap Tech IT stands out for their personal contact."

    Sep 10, 2024
    COO & CIO, Western AgCredit
    Ryan Howell
    • Financial services
    • South Jordan, Utah
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Snap Tech IT provides managed IT and cybersecurity services for a credit company. The team manages the client's IT needs, cybersecurity, and network monitoring and provides help desk support.

    Locations (3)

    21 - 30

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