PCX IT Packages
Toronto, Canada
View Full ProfilePackages we offer:
IT Support Hours
On-demand support available within business hours. Can be used for general helpdesk support, consulting, or administrative assistance for any software or services used by your organization.
| Features |
Small $0 /moAdhoc and custom solution support $90/hr, no min |
Medium $240 /moSmall tier + Reserved hours at a discounted price |
Large $330 /moMedium tier + Emergency support |
|---|---|---|---|
|
Description |
Quoted solutions and gap support for your technological and security needs with no commitment |
Reserved support hours at a discounted price Hours do not roll over |
Reserved support and the ability to get adhoc emergency support |
|
Requires Ongoing Support Contract |
– |
||
|
Time Billing - Regular support |
Rounded to nearest 20 minute interval |
Rounded to nearest 6 minute interval |
Rounded to nearest 6 minute interval |
|
Minimum Monthly Commitment |
0 hours |
4 hours |
4 hours |
|
Time Billing - Emergency Support |
Not included |
Not included |
100 per hour billed in 30 minute intervals |
|
Small $0 /moAdhoc and custom solution support $90/hr, no min |
|
|---|---|
|
Description |
Quoted solutions and gap support for your technological and security needs with no commitment |
|
Requires Ongoing Support Contract |
– |
|
Time Billing - Regular support |
Rounded to nearest 20 minute interval |
|
Minimum Monthly Commitment |
0 hours |
|
Time Billing - Emergency Support |
Not included |
|
Medium $240 /moSmall tier + Reserved hours at a discounted price |
|
|---|---|
|
Description |
Reserved support hours at a discounted price Hours do not roll over |
|
Requires Ongoing Support Contract |
|
|
Time Billing - Regular support |
Rounded to nearest 6 minute interval |
|
Minimum Monthly Commitment |
4 hours |
|
Time Billing - Emergency Support |
Not included |
|
Large $330 /moMedium tier + Emergency support |
|
|---|---|
|
Description |
Reserved support and the ability to get adhoc emergency support |
|
Requires Ongoing Support Contract |
|
|
Time Billing - Regular support |
Rounded to nearest 6 minute interval |
|
Minimum Monthly Commitment |
4 hours |
|
Time Billing - Emergency Support |
100 per hour billed in 30 minute intervals |