Seattle Custom Software Development Company

AccelOne is a nearshore software development company and staff augmentation agency. Our team of senior-level, dedicated developers, designers, and project managers are committed to ensuring top quality results, that arrive on-time and on budget. 

 

We serve mid-size to enterprise-level clients globally through our services located both in Seattle and from our nearshore development center in Buenos Aires, Argentina. Our key to success is providing responsive and agile development processes using customer management tools which allow 100% transparency into your project.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2013
Show all +
Kirkland, WA
headquarters
  • 608 State Street South #100
    Kirkland, WA 98033
    United States
other locations
  • Carabelas 344 7th Floor
    Ciudad de Buenos Aires, B 1035
    Argentina

Portfolio

Key clients: 
Xapo, Turner Broadcasting, HSBC, Ziing, Bleacon, Washington Publishing Company, Sales Tax DataLINK
Xapo Cryptocurrency Solution Image

Xapo Cryptocurrency Solution

Check out the full case study here: https://www.accelone.com/case-studies-xapo

AccelOne set out to build the core reconciliation engine for Xapo’s main transactions platform.

AccelOne architected, developed, and delivered the core reconciliation engine for Xapo’s main transactions platform which integrates all of the banking

and cryptocurrency platforms required to effectively execute Xapo transactions. AccelOne competed against many other software development vendors for the privilege to create Xapo’s groundbreaking core system, winning the contract.

The project was delivered, tested, and deployed on time and within the planned budget. Based on the results of the reconciliation core business project, Xapo decided to continue working with AccelOne’s project team, and also began a long-term engagement extending AccelOne’s resources on a Staff Augmentation basis.

Check out the full case study here: https://www.accelone.com/case-studies-xapo

Gloud | Turner Broadcasting QA Image

Gloud | Turner Broadcasting QA

Check out the full case study here: https://www.accelone.com/case-studies-gloud

AccelOne performed quality assurance services for a ground-breaking, online, video game platform for a major media conglomerate, Turner Broadcasting.

As an effort to expand into the gaming world, Turner Broadcasting, a multinational media

corporation, developed GLOUD, a state-of-the-art, gaming streaming service. Turner contracted AccelOne to perform complete quality assurance analysis for the client application to ensure that the product was performing optimally for their product launch. After a successful project initiation, Turner further extended the contract, asking AccelOne to perform QA analysis for the website as well.

As attention to detail was of great importance, AccelOne’s QA team formed an extensive plan for testing GLOUD before beginning. For the client app, the team used a lengthy checklist to test each individual game manually in Windows and Mac to ensure every bug was identified. For the website, the team performed test cases, cross browser and mobile responsive testing.

Check out the full case study here: https://www.accelone.com/case-studies-gloud

Quality Assurance Analysis Image

Quality Assurance Analysis

Check out the full case study here: https://www.accelone.com/case-studies-cartoon-network

As a part of its expanded media offerings, Turner Broadcasting Argentina launched an android mobile application for their subsidiary company, the Cartoon Network. This app, called the CN Watch & Play, featured a split- screen

display that allowed users to watch CN episodes and play games directly from an android phone or tablet. The games, which were displayed on half the screen, used Flash technology, while the video streaming feature, located on the other half of the screen, was a proprietary technology of Turner Broadcasting. The unique interface allowed the user of the application to rotate through the games and videos simultaneously at the same time.

Turner tasked AccelOne with the challenge of developing a complete testing solution for Functional Testing of their video player and games interface. This was to include a complete QA plan, test suite (test cases) and platform for bug tracking on their mobile app.

AccelOne’s QA solutions team used information gathered from the client to define and build the tools needed for the full QA of the app’s player game components, which included issue tracking, testing cases, project management and reporting.

Check out the full case study here: https://www.accelone.com/case-studies-cartoon-network

Reviews

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Development for Personal Safety & Security App

"Their willingness to give brutally honest recommendations also allowed them to reliably meet deadlines."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2018 - Ongoing
Project summary: 

AccelOne revised code for an application for Android and iOS as well for as a WordPress site. They fixed bugs, revised modules, and made recommendations on sections to rebuild from scratch.

The Reviewer
 
1-10 Employees
 
United States
Consultant, Internet Company
 
Verified
The Review
Feedback summary: 

The new version of the app is ready to launch for promotional campaigns. AccelOne produced high-quality development work, valuable insights, and top-notch problem-solving from start to finish. Timely delivery, frequent updates, and constant communication made for a reliable partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a third-party consultant for an internet company. We provide a personal safety and security app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

Our app’s codebase had been under three developers’ care for the past 5–6 years, and it needed major adjustments before we could bring it back to the marketplace. We brought in AccelOne to revamp the app for iOS and Android devices. They also helped fix the integrated WordPress website that underlies the mobile platform.

SOLUTION

What was the scope of their involvement?

AccelOne was willing to dive into code written by other developers. They made crucial recommendations and guided us through hard choices about what to fix and what to rebuild from scratch. The team rewrote a great deal of code for the latest version of our app for iOS and Android; in some cases, they refreshed specific modules.

The app includes integration with SMS to send outward-bound messages for clients in case of an emergency. It also had a video component that interacts with the AWS cloud, allowing users to share videos, store them, and revisit them later.

What is the team composition?

We had a primary point of contact as well as 3–5 developers working on the app and website at any given time.

How did you come to work with AccelOne?

In searching for a new development team, we consulted several review sites, including Clutch. AccelOne had excellent reviews, so we interviewed with their team. We tried a more local team–—a partnership that fell through—before ultimately hiring AccelOne for the job.

What is the status of this engagement?

We worked with them from June 2018–February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had stopped advertising the app and website before we began work with AccelOne. Now, thanks to their hard work, we have a new version of both products that we’re happy to promote. AccelOne delivered high-quality work comparable to major software development companies that I’ve worked with in the past.

How did AccelOne perform from a project management standpoint?

AccelOne was incredibly easy to work with. They offered a nearshore model where their sales and marketing team is local while their developers are abroad. As a result, they were always available, provided regular updates, and delivered timely billing. We had weekly calls over Skype and daily conversations over Slack.

What did you find most impressive about them?

Every team member was highly responsive; even the CTO got involved due to the complexity of the project. Their willingness to give brutally honest recommendations also allowed them to reliably meet deadlines. AccelOne always delivered in the timeframe they set for themselves.

Are there any areas they could improve?

If anything, they could have managed our expectations a little better. When fixing identified problems, AccelOne often found additional issues in the code that we didn’t expect, which was hard for our team. A weekly reminder that despite all their progress, AccelOne may find something negative might have helped our team keep spirits up.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cash Management System for Bitcoin Company

“They were open and they integrated with us as a seamless team.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 – Ongoing
Project summary: 

AccelOne developed a reconciliation system to track and confirm customer transactions in multiple banks around the world. They designed the system so those transactions can be downloaded or accessed via APIs.

The Reviewer
 
51-200 Employees
 
Buenos Aires, Argentina
Martin Apesteguia
Compliance Manager, Xapo
 
Verified
The Review
Feedback summary: 

AccelOne’s work helps to get transactions recognized more quickly so customers see the changes in their accounts more quickly. The system also assists the accounting department with reconciliations. The talented team is collaborative, helpful, and resilient to changes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of operations at Xapo, a fintech company that works mainly with cryptocurrency. We hold fiat currency for our customers based on our license that we got in Europe for e-money.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

When I was assigned to operations, I saw we were having operational inefficiencies with confirming the transactions that the customers were doing with us and with reporting those transactions to accounting. We needed to have several bank accounts to allow our customers to deposit fiat currency at Xapo and keeping track of all the customer transactions and the balance in those bank accounts was challenging. We wanted to launch a new project for cash management quickly.

SOLUTION

What was the scope of their involvement?

We worked together to develop the scope for the first phase of the project. They were cautious to not overcommit, which was an indication that they were responsible. Then, they started working, and we introduced some changes in the middle. They worked closely with us and they understood that there were some uncertainties that needed to be adjusted initially.

We just finished the first phase. It will be tested and then delivered to production. We plan to continue working with them using a different approach. We’re going to continue as a time and materials contract with the same team that built the first phase. There will be no specific scope to deliver; they will just support our back office team.

They’re building a cash management or reconciliation system to tie all the transactions that the customer makes together. They’re setting it up so we can download bank statements or access them via APIs. AccelOne is developing a platform that can easily incorporate new bank statements and, in some cases, automatically recognize customer orders at the moment that they can be seen at the bank.

What is the team composition?

They have three developers and one project leader. We complemented that team with three people from our side plus a Scrum master.

How did you come to work with AccelOne?

We looked for a consulting firm that could help us, but we didn’t want a huge company because we were a small company. We wanted them to have experience in similar projects, and we wanted them to feel like a partner that could work closely with us to create a good product and help guide us toward the best way to do it. We narrowed it down to three companies in Argentina because I wanted them to be close. We chose AccelOne because they also have a presence in the U.S. They were the right size, they had the right experience, and the price was good.

I asked each of the companies to give me a proposal for a two-week scope where we could narrow down an initial scope. Other companies were charging me for it, but AccelOne did not charge us. It narrowed down the scope for the first phase we were trying to accomplish. They brought on Luis (CTO, AccelOne), who was knowledgeable and affirmed that they had the knowledge that they said they had.

How much have you invested with them?

We’ve spent over $50,000.

What is the status of this engagement?

We started working together in April 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s had a significantly important impact for our customers. We recognize the transactions more quickly, which results in customers seeing the money in their accounts sooner. It’s also good for accounting because they have those bank accounts almost immediately reconciled as a sub-product of what we’re doing on the operation side of the company.

They met the scope and the timeline. After two weeks of tests, they fixed all the critical things that were required before going into production.

How did AccelOne perform from a project management standpoint?

They were great. They were autonomous, which is what I needed at the beginning. They were open and they integrated with us as a seamless team. The developers worked remotely. We had daily calls, group meetings, and planning sessions. They used Trello initially, but when we incorporated our own Scrum master, we migrated everything to Jira, and they were open to that. We worked in a Scrum methodology so we could iterate the different versions quickly.

What did you find most impressive about them?

Their level of commitment to the project and our company is truly special. They were willing to collaborate and integrate with other teams. They were always open and flexible. It was amazing.

Do you have any advice for potential customers?

Jus to take into consideration the size of the project. We are a mid-size company. For us, they were perfect, but to do a bigger project with 50 or 100 people, I don’t know if AccelOne would have the capacity to take that on.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We introduced a lot of changes in the middle. The overall project was finished in the time expected.
  • 4.5 Cost
    Value / within estimates
    We may have been able to get a less expensive company, but I don’t know how they would have performed.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend them without hesitation.

Staff Augmentation for Audio Products Manufacturer

“The quality of their work is very high. … they give us all the support we need.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2015 - Ongoing
Project summary: 

AccelOne assists an in-house team with app development, software engineering, and Bluetooth integrations. They’re currently working on a DSP project that involves connecting a USB platform to the DSP.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
CEO, Audio Equipment Company
 
Verified
The Review
Feedback summary: 

AccelOne’s engineering resources and unique expertise help the business grow. Working collaboratively with the internal team, they built positive relationships from the beginning, while their responsiveness and constant communication made them a reliable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an audio equipment company. We engineer and manufacture audio products for the consumer electronics industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

We were looking for a company with certain expertise in software development to broaden our engineering team.

SOLUTION

What was the scope of their involvement?

Using a variety of technology, including Unity software, AccelOne works with our in-house team on short- and long-term projects, from software coding and engineering to app development. 

We've had different DSP (Demand-Side Platform) projects, including car and home amplifiers, where AccelOne has been able to provide additional resources on the coaching side. One of our recent projects involved connecting a USB platform to the DSP itself and setting up new amplifiers with various assets of DSP.  In addition, they helped us integrate Bluetooth into the applications. We manage Bluetooth relationships with the Bluetooth consortium, but AccelOne did the coding for some of our Bluetooth products and helped us set up the current environment and strategy on how to incorporate Bluetooth into our products.

It's a collaborative process and AccelOne has built very good relationships with our other team members. They're also very good at working independently and keeping in touch with us throughout the project.

What is the team composition?

We work directly with one or two of their developers. There is also a project manager behind the scenes.

How did you come to work with them?

We were looking to increase our engineering resources and AccelOne had the expertise we needed.

How much have you invested with them?

We've spent between $200,000–$1 million.

What is the status of this engagement?

We started working with them in July 2015 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They help us with many projects for which we don't have the expertise in-house. They're excellent at coding, implementation, and strategy. It's the nature of software that there are bugs when the software is completed, but AccelOne has been able to get any issues resolved quickly.

How did they perform from a project management standpoint?

We use various platforms to measure software and enable both teams to communicate effectively. We usually have a weekly call and find a way to talk to AccelOne engineers even when they're working remotely or traveling. Both the project lead and the engineers are always very responsive.

What did you find most impressive about them?

The quality of their work is very high. Even though they're not part of our own team, they give us all the support we need.

Are there any areas they could improve?

I can't think of anything. We're happy with the relationship and the rates are very competitive.

Do you have any advice for potential customers?

Touch base regularly with the engineers, even when you're working remotely. It's been important to us to work with the engineers directly rather than through a middle person.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Staff Augmentation for Marketing Analytics Software Company

“They’re interested in building exceptional products and not just delivering code.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2017 - Ongoing
Project summary: 

AccelOne provides development resources to supplement an existing team. Fully integrated into day-to-day processes, their engineers attend scheduled scrum meetings and assist with product development.

The Reviewer
 
51-200 Employees
 
Seattle, Washington
Senior Director of Engineering, Marketing Company
 
Verified
The Review
Feedback summary: 

AccelOne’s developers quickly grasped complex software products and proactively contribute to new projects. They’re productive and pride themselves in producing high-quality code. They communicate effectively, deliver assignments on schedule, and work hard to learn new operational processes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of engineering for a marketing company. We offer a software as a service (SaaS) product that includes online marketing tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

We needed an experienced development firm to supplement our engineering team.

SOLUTION

What was the scope of their involvement?

AccelOne’s staff augments our current development team. They’re part of our core development process and help build SaaS products using JavaScript and React. This includes working alongside our team to understand, estimate, and scope user stories that are defined by our product managers. They’re present during development sprints and work to ensure we deliver products within the required deadlines. Despite working remotely, their team collaborates with us on a daily basis.

They’re currently working on a SaaS product for us that’s a Node.js app. The software helps brick-and-mortar businesses manage how their information appears online. For example, retail stores can use it to make sure their address, business hours, and payment methods are listed on Google, Facebook, Apple Maps, etc.

What is the team composition?

They allocated two developers that collaborate with our internal team of seven.

How did you come to work with AccelOne?

They were referred to one of our managers by a colleague. The skill-set of their developers aligned well with the work we do. The time difference between us is also minimal compared to other companies we considered.

How much have you invested with them?

We pay each developer $35–$50 per hour depending on their seniority. In total, we’ve spent between $200,000 and $1 million. Most likely closer to $200,000.

What is the status of this engagement?

We started working together in August 2017 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

AccelOne’s developers have demonstrated an excellent understanding of our products and the problems we’re solving. They work well with our internal staff and engage positively with new assignments.

How did AccelOne perform from a project management standpoint?

We oversee their developments internally, so they haven’t needed to assume a project management role. We primarily communicate via Slack and use Google Hangouts so they can attend our daily scrum meetings.

What did you find most impressive about them?

The AccelOne staff invests themselves in the outcome of their work. They’re interested in building exceptional products and not just delivering code.

Do you have any advice for potential customers?

Make sure to communicate the project’s needs and how their staff will assimilate with the existing team. Provide clear documentation and technical resources to facilitate a smooth onboarding process. Furthermore, allocate the internal resources necessary to provide their team with adequate direction.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They keep up with our delivery schedule.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Their developers are just as skilled as our internal resources.
  • 5.0 NPS
    Willing to refer
    We’d recommend them to people looking to increase their capabilities.

Mobile App Dev for Sales Enablement Platform

"They brought experience to the table."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2017 - Ongoing
Project summary: 

AccelOne provides mobile application development services, working on the frontend of a sales tool platform. They focused on implementing designs and ensuring the UI was suitable.

The Reviewer
 
11-50 Employees
 
San Mateo, California
CEO, Sales Platform
 
Verified
The Review
Feedback summary: 

They completed the first deliverable of the project within the tight deadline, working hard to understand the scope and the requirements quickly. The team always communicates excellently, integrating well with all the other engineers, and demonstrating their professionalism at all times.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We develop platforms as a service (PaaS) that enable sales message delivery to be done in a very straightforward manner for multi-level marketing. We're a sales enablement company. I’m the president and co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

We were working with a partner company to build an application that answers the "What’s next?" question for a new distributor in the multi-level marketing world, before they ask it. We wanted to it to deliver what they should be doing next, sending reminders, and things of that nature. I hired internal resources to develop the heavy lifting on the backend and I needed someone to help with the UI.

SOLUTION

What was the scope of their involvement?

They’ve been responsible for building up the entire frontend of the application. They’ve constructed everything that’s seen by the user on the platform. We worked with our partner company to come up with what the designs and the design fidelity needed to be, and then AccelOne implemented that core work.

The app is for distributors in the multi-level marketing world. Then they need to follow up with their contacts. We’re removing the hurdles and made it so that when you log in and become a distributor, it says, “Welcome here. Let’s start loading contacts.” We show them how to load contacts and pre-write a message for them to deliver to those contacts. Then we help them follow up with the contacts on an interest level all the way up to and including sharing shopping carts. They can manage their business from the palm of their hand, but it also helps them walk through the entire sales process end-to-end.

What is the team composition?

There’s between four and six people. They provided a project manager. My CTO works directly with AccelOne.

How did you come to work with AccelOne?

One of my co-founders knew Scott (CEO, AccelOne) and introduced me to him. Scott and I sat down and had a long chat and talked about what contracts looked like. We moved forward from there.

What is the status of this engagement?

We started working together in June 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It's very responsive and we haven't found many issues with bugs from AccelOne’s side. We’re a very dynamic group and our code review is too. We tend to discover, fix, and iterate a lot.

How did AccelOne perform from a project management standpoint?

It’s been really good. They brought experience to the table. As they are based in Buenos Aires, we haven’t suffered issues with time difference that usually affect offshore projects. That was a big plus. They were very professional, the pricing was great, and they're on the same side of the world as me.

We communicate via Slack channels every day. They’re integrated into the team. They’ll be on my standup calls and review calls with the backend team. All of the engineers talk to all the other engineers.

What did you find most impressive about them?

This project was done on a very tight deadline. We created the project in March, kicked it off in June, and our first deliverable was in November in Orlando. They were able to quickly ramp up, understand what we wanted, and do so without breaking the bank.

Are there any areas they could improve?

There’s always the design interpretation that occurs, which is the area where improvements could be made.

Do you have any advice for potential customers?

It was really straightforward. Their contracts aren’t complicated. They don’t try to make things too challenging to work with.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App & Salesforce Dev for Publishing Company

"We've worked with much larger companies and haven't seen the success we've had working with AccelOne."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Mar. 2018
Project summary: 

AccelOne assessed the cloud solutions for a data transfer and coordinated a CRM proof of concept and its eventual development. They suggested an AWS system and built a web app using Angular.js and Salesforce. 

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Andrew Fitzpatrick
CEO, Washington Publishing Company
 
Verified
The Review
Feedback summary: 

Feedback for the web app has been positive—with highlights including its reliability and ease of access for member services. AccelOne was consistently responsive to all inquiries and were quick problem-solvers. They feature a team of skilled and honest engineers at a competitive price.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Washington Publishing Company. We are based in Seattle, and we publish and license technical standards.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

We have collaborated on three main projects. The first was a migration from a colocation data center to a cloud solution. We also worked with them on a proof of concept on the use of Salesforce, and they built a web application once we decided to implement Salesforce as our CRM solution.

SOLUTION

What was the scope of their involvement?

We started with an assessment of different cloud systems. They provided implications and considerations for using AWS—which we ultimately selected—or Microsoft Azure, and they estimated a pricing structure for both of them.

With Salesforce, they determined how feasible that solution would be. Once we considered it the right fit for us, they developed the web app using Angular.js and coordinated the API integration with our subscription management system.

What is the team composition?

Depending on the project, we’d work with between one and four people.

How did you come to work with AccelOne?

I met their founder through a networking group in Seattle. We felt that AccelOne brought a more competitive rate than what we could find domestically, and we consider their engineers to be world-class. Most of their engineers speak English, as well, so that was another determining factor.

How much have you invested with them?

We have spent somewhere in the range of $50,000 and $100,000.

What is the status of this engagement?

We began working together in June 2016, and the bulk of their involvement concluded in March 2018. They provide maintenance services for us at this point, but we expect to make considerable enhancements to the web app in the coming months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the launch of the web app, we’ve had zero complications. The feedback on the web app has been positive, a result of making membership services more readily available online. We have not yet leveraged the Salesforce system as much as I would like, but I believe it is the right platform for us to accomplish several goals in the future.

How did AccelOne perform from a project management standpoint?

They bring an appropriate amount of project management QA to every engagement. They’re disciplined in making sure they have the correct resources available to keep us on track. We worked mostly through email and Skype, but they also have a presence in the Seattle area, allowing us to meet face-to-face on occasion.

What did you find most impressive about them?

If we run into any issues or have any questions, they’re responsive. The geographic disconnect can sometimes be an issue when working with offshore companies, but this team is trustworthy and stands by what it does.

Are there any areas they could improve?

Our project received adequate attention, but I am unsure what resources they would have available if we were working on something larger.

Any advice for potential customers?

We found it valuable to meet with them in person.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We've worked with much larger companies and haven't seen the success we've had working with AccelOne.

Biometric Software Dev for IT Consulting Company

"They did a lot of high-quality work, in a short period of time, at a reasonable rate."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Oct. 2016
Project summary: 

AccelOne designed and developed several similar user interfaces. These functioned as a unified user experience across multiple software interfaces that interacted with different biometric technologies.

The Reviewer
 
1-10 Employees
 
Kirkland, Washington
Craig Hummel
Founder, FMB Consulting
 
Verified
The Review
Feedback summary: 

AccelOne delivered high-quality code and design on a tight schedule, with limited resources from technology providers, while taking the needs of several stakeholders into account. They were responsive in daily and weekly communication over multiple channels.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I founded FMB Consulting. We’re a technology and product innovation consultancy that covers everything, including design and development, electrical, mechanical, or firmware engineering, proof of concepts, and prototyping.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

We were creating a showpiece for my client that wanted to extend their reach in the aircraft services and include new and emerging technologies, such as biometrics technologies. We had biometrics technology including retinal scanning, facial and voice recognition, and fingerprinting, all from different companies. Each of those technologies used a different interface to control their product, and we needed to develop a similar frontend user experience across all of the interfaces to make it seamless and simple for the user to interact with, regardless of which technology it was for.

SOLUTION

What was the scope of their involvement?

We needed to create a consistent and unified user experience across the technologies. All of the different software interfaces that controlled the biometrics hardware was either Java scripting interfaces or web service interfaces, so AccelOne worked with those and developed a common user experience across them.

These biometric technologies are used all through airports. For example, facial recognition is used as people are deboarding planes and going through immigration centers; shops are using fingerprinting technology for transaction services; multiple biometric technologies, such as voice recognition, retinal scanning, and fingerprinting are used to gain access to secure areas. They developed an interface in which a user could very easily interact with voice recognition technology, and then facial scanning technology, and then fingerprinting.

What is the team composition?

They provided us with four or five developers, as well as a primary program manager. We shared developer management oversight, with us taking on about 25% of that responsibility.

How did you come to work with AccelOne?

Our companies have worked together for six or seven years. I originally met one of AccelOne’s key principals at a social event, and we discussed what we each did for a living. As I got to learn more about his work and capabilities, I decided his company would be good to work with. While this project was certainly the largest in terms of scope, we saw it as a good opportunity to work together, which we enjoy doing.

How much have you invested with them?

We spent roughly $10,000–$50,000.

What is the status of this engagement?

Their involvement with the project began in August 2016 and finished in October 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a phenomenal job given the limited time and limited amount of additional resources from the technology providers. The quality of their work and their responsiveness was exceptional, and they were perceptive of the needs of the multiple stakeholders. They were very skilled in developing a plan and implementing it in a very collaborative environment. They had wonderful delivery and execution.

How did AccelOne perform from a project management standpoint?

They were great in terms of communicating, keeping me informed, and managing milestones. We communicated daily and on a weekly basis. Once a week, we would have a team call to address project progress, milestones, or hurdles. Then daily, through either phone calls or email, we would tackle any troubleshooting or implementation.

What did you find most impressive about them?

They did a lot of high-quality work, in a short period of time, at a reasonable rate.

Are there any areas they could improve?

I don’t think anyone or any project is perfect, but we didn’t have any notable problems on this project. As I said, we’ve worked with them before, so we’ve addressed results or processes we weren’t happy with during our previous projects. We discussed issues in the past and implemented a course correction, which was evident in how smoothly this project went.

Do you have any advice for potential customers?

As general advice, I would tell people to be as transparent as possible with their communication. When working with a solutions provider, many people don’t want to share too much information because they’re concerned with intellectual property, but I would say conveying as much information as you can, will get you better results.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

QA Testing for Major Media Company

"We’ve worked with a lot of vendors and we have been, by far, the happiest with them."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2017 - Ongoing
Project summary: 

AccelOne does QA testing for a solution with cloud-based integrations. The range of services includes functional, regression, and usability.

The Reviewer
 
5,001-10,000 Employees
 
Buenos Aires, Argentina
Product Manager, Broadcasting Company
 
Verified
The Review
Feedback summary: 

AccelOne’s QA is impressive and cost-effective. As a result of their excellent work, the team has earned additional responsibilities in the partnership. They’ve made the project a seamless experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a product manager for a major media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AccelOne?

We needed QA testing to start production on a new cloud gaming solution for the Latin American market. Initially, our development partner did QA testing. However, we decided that another vendor would be more appropriate.

SOLUTION

What was the scope of their involvement?

They QA the solution as well as its cloud-based systems integrations. The team has completed functional, regression, and usability testing.

What is the team composition?

We work with a project manager and about six QA testers.

How did you come to work with AccelOne?

We found AccelOne through a contact. The price was optimal and their standards matched our expectations.

What is the status of this engagement?

We started working with them in June 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After several months, we expanded the QA process to other areas because we were very happy with their performance. We plan to expand more next month and want AccelOne with us because their QA is exceptional.

How did AccelOne perform from a project management standpoint?

They come on site for planning meetings. They provide reports and we communicate via Slack and email.

What did you find most impressive about them?

We’ve worked with a lot of vendors and we have been, by far, the happiest with them. We chose them for their lower costs, but the team has stepped up and surprised us with quality work. AccelOne is the main core of the production. Everything in each stage has gone well.

5.0
Overall Score I’ll rehire them if I have a new project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The difference in cost was tremendous compared to other companies.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer