Can you share any outcomes from the project that demonstrate progress or success?
The project was delivered and rolled out to our clients on time with very positive feedback. It reached thousands of consumers and has remained in place following the launch.
How effective was the workflow between your team and theirs?
DYCSI has the ability to deliver a "one team" experience. The difference between "their team" and ours disappeared and we had one cohesive squad delivering great features - it was a good example of a truly successful blended team.
What did you find most impressive about this company?
DYCSI has deep knowledge of the SAP Banking solution. They have a true passion for their customers and display loyalty and dedication no matter the size of the project.
They don't just focus on the large initiatives, but will come alongside anything our organization needs help with. That partnership is valuable to grow a truly effective blended team over time.
Are there any areas for improvement?
There are always ways to improve and create more efficiencies - in my experience working with DYCSI the opportunities to improve were at the individual team level required both staff and contract team members to identify and improve areas together collaboratively.
The solution was delivered in a timely manner and quickly rolled out to clients, who provided positive feedback. DYCSI successfully integrates with the internal team and communicates clearly to facilitate a smooth collaboration. The team produces quality results that meet the needs of the client.