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Software Selection Services

Katico offers expert software selection services for helpdesk, knowledge base, or AI chatbot solutions. We assess current systems, engage stakeholders, and provide detailed recommendations. The Plus package adds a deep dive into two software, live demos and vendor management, with the option to upgrade to full system setup and maintenance services.

Features

Small

$3,500

/total

Ideal for companies exploring software options.

Medium

$8,500

/total

Perfect for deeper software evaluation and demos.

Large

$15,000

/total

Suited for large organisation seeking ongoing care

Helpdesk, Knowledge Base, AI Chatbot

Analyse Current Setup (Processes, Tools)

Interview SMEs & Stakeholders

Industry Analysis & Best Practices

Requirements & Opportunities List

Software Matches with Evaluation

Deep Dive into 2 Best-Fit Software

Vendor Communication (Up to Contract)

Upgrade to Setup & Maintenance Services

Delivery Time

1-month delivery

2-month delivery

Small

$3,500

/total

Ideal for companies exploring software options.

Helpdesk, Knowledge Base, AI Chatbot

Analyse Current Setup (Processes, Tools)

Interview SMEs & Stakeholders

Industry Analysis & Best Practices

Requirements & Opportunities List

Software Matches with Evaluation

Deep Dive into 2 Best-Fit Software

Vendor Communication (Up to Contract)

Upgrade to Setup & Maintenance Services

Delivery Time

1-month delivery

Medium

$8,500

/total

Perfect for deeper software evaluation and demos.

Helpdesk, Knowledge Base, AI Chatbot

Analyse Current Setup (Processes, Tools)

Interview SMEs & Stakeholders

Industry Analysis & Best Practices

Requirements & Opportunities List

Software Matches with Evaluation

Deep Dive into 2 Best-Fit Software

Vendor Communication (Up to Contract)

Upgrade to Setup & Maintenance Services

Delivery Time

2-month delivery

Large

$15,000

/total

Suited for large organisation seeking ongoing care

Helpdesk, Knowledge Base, AI Chatbot

Analyse Current Setup (Processes, Tools)

Interview SMEs & Stakeholders

Industry Analysis & Best Practices

Requirements & Opportunities List

Software Matches with Evaluation

Deep Dive into 2 Best-Fit Software

Vendor Communication (Up to Contract)

Upgrade to Setup & Maintenance Services

Delivery Time

Examples

$3,500

  • Helpdesk, Knowledge Base, AI Chatbot
  • Analyse Current Setup (Processes, Tools)
  • Interview SMEs & Stakeholders
  • Industry Analysis & Best Practices
  • Requirements & Opportunities List
  • 1 month delivery

$8,500

  • Helpdesk, Knowledge Base, AI Chatbot
  • Analyse Current Setup (Processes, Tools)
  • Interview SMEs & Stakeholders
  • Industry Analysis & Best Practices
  • Requirements & Opportunities List
  • 2 month delivery

$15,000

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