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Top Answering Service for Ad Agencies

Ratings Updated: December 5, 2025
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15 Leaders 15 Contenders

208 Companies

Industry: Advertising & marketing
Inbound Services: Answering services

Top Answering Service for Ad Agencies

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    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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  • A-SALES AB Logotype

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    A-SALES AB is a company specializing in outbound sales and lead generation services, offering solutions such as prospect list building, personalized multi-channel outreach, and sales meeting scheduling. The overall feedback from reviews is overwhelmingly positive, highlighting their effective project management and tailored messaging approach, with approximately 95% of reviewers impressed by their ability to deliver a consistent flow of qualified sales meetings and their proactive, detail-oriented work ethic.

    See all 62 projects

    Reviews mention Flexible

    Clients consistently praised A-SALES AB for their flexibility in adapting to changing requirements. One client highlighted their responsiveness to evolving needs, stating they were 'always on the ball' and met deadlines without compromising quality. Another client noted A-SALES AB's 'understanding of our requirements' and described them as 'very flexible.' Overall, the sentiment reflects a strong appreciation for the company's ability to adjust and accommodate client demands effectively.
    • Appointment Setting for Lead Generation Agency
      4.0 May 20, 2024

      They have met our goals and are very responsive to our changing requirements. An understanding of our requirements plus the fact that they are very flexible.

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    • Lead Generation Services for IT Company
      5.0 Apr 2, 2024

      Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. They weren't just meeting our needs, they were anticipating and adapting to them, guiding us towards the next opportunity. Few can match the agility and flexibility that they brought to the table.

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    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      Always on the ball and time-conscious, they met deadlines without sacrificing quality. They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration.

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    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      2. Responsiveness & Adaptability They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. Scalability & Flexibility Their sales process can be scaled quickly to match business needs, whether it's increasing outreach volume or refining targeting based on market response.

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    20 of 21 reviews are 5 stars
    13 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 21 times in the past 6 months

    Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
    Read 21 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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  • OBI Services Logotype

    OBI Services

    5.0 19 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    10% Content Marketing +2
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    OBI Services is a data management and customer support outsourcing company, praised for its attention to detail, efficiency, and alignment with client values. The reviews highlight their strong project management skills and high-quality deliverables, with over 85% of reviewers noting improvements in operational efficiency and accuracy. Clients frequently commend OBI Services for their professionalism, proactive communication, and ability to exceed expectations, with minimal areas for improvement suggested.

    See all 19 projects

    Reviews mention Timely

    Overall, client feedback indicates a strong sentiment towards OBI Services' timeliness. Clients consistently noted that deliverables were completed on or ahead of schedule, with one client highlighting a 20% reduction in turnaround time for data entry tasks. Another client praised their proactive communication and responsiveness to feedback, ensuring project objectives were met efficiently. Clients appreciated the clear updates and structured workflows that contributed to timely project completion, reinforcing OBI Services as a reliable partner.
    • Back Office Outsourcing for Football Media Company
      5.0 Aug 10, 2024

      They utilise Nifty Project Management which is ideal for us. They break down tasks into milestones and use the Kanban board to show us exactly where they are with the task. Their turnaround times are always timely.

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    • Back Office Outsourcing for Real Estate Company
      5.0 Jun 5, 2025

      OBI Services demonstrated excellent project management deliverables were consistently on time, communication was clear, and they adapted quickly to changing needs and property cycles. They were proactive and always ready to take initiative.

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    • Data Entry & Formatting Services for Investment Consultancy
      5.0 Jun 23, 2025

      Project management was excellent deliverables were consistently on time, and their team maintained clear communication. They were quick to adapt whenever we adjusted the format or scope.

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    • Data Entry & Management for Real Estate Agency
      5.0 Jul 14, 2025

      OBI Services was punctual with every delivery and very responsive to last-minute updates or adjustments. Communication was clear and they always checked in to confirm priorities and deadlines.

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    • Data Entry Services for Linear Generator Technology Company
      5.0 Jul 14, 2025

      OBI Services delivered every update on or ahead of schedule and were very responsive to last-minute changes or additional requests. Communication was clear and proactive throughout.

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    12 of 12 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 12 times in the past 6 months

    Recent reviews of OBI Services reflect a strong overall sentiment, highlighting their exceptional project management and responsiveness. Clients reported significant improvements in operational efficiency, with one noting a 40% enhancement in response times and a 30% reduction in processing errors. Their commitment to quality and adaptability was frequently praised, with clients appreciating their proactive communication and attention to detail. Minor suggestions for improvement included a faster onboarding process and enhanced training for complex inquiries, but overall, feedback indicates OBI Services is a reliable and effective partner.
    Read 12 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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    View projects from:

    United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

    This provider is fluent in 1 language:

    • English
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  • HelpSquad Logotype

    5.0 10 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

    See all 10 projects

    Reviews mention Easy to work with

    Clients have consistently praised HelpSquad for being 'very easy to work with' and 'always willing to make changes on the fly with little to no delay.' Their responsiveness and professionalism have been highlighted, with one client noting their 'timely' project management and recommending their services highly. Overall, the sentiment reflects a strong appreciation for HelpSquad's collaborative approach and adaptability in meeting client needs.
    • Customer Service Outsourcing for Medical Company
      5.0 Aug 1, 2024

      HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.

      Read Full Review
    • Live Chat Support Services for Consumer Products Company
      5.0 Jul 30, 2024

      The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • Filipino

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Wing Assistant Logotype

    4.7 30 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    50% Virtual receptionist
    20% Inbound appointment scheduling

    Wing Assistant is a company specializing in Contact Center Services, offering comprehensive Customer Support Services. Reviews highlight their impressive dedication, dependability, and customer service, with 100% positive feedback emphasizing timely task completion and strong project management. Their alignment with company values and ability to increase client and practitioner numbers are noted as key strengths.

    See all 30 projects

    Reviews mention Unique expertise

    Clients have highlighted the unique expertise of the virtual admins provided by Wing Assistant, noting their high qualifications and diverse skill set. One CEO remarked on the admin's ability to quickly adapt and efficiently manage a variety of tasks, enhancing the overall productivity of their startup. The sentiment regarding this expertise is overwhelmingly positive, with no significant areas for improvement identified by clients.
    • Virtual Assistance for Startup
      5.0 Dec 6, 2022

      The virtual admins provided are highly qualified and have a diverse range of skills.

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    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Private Practice

    5.0 — Wing Assistant provides ongoing call center services for a mental health private practice. The team assists the client's staff and patients, provides customer support, and provides daily tracking Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Wing Assistant as providing good value for money, particularly noting that their pricing fits within budget constraints. One client highlighted that they selected Wing due to its competitive pricing and high ratings. However, there are mixed reviews regarding the quality of service, with some clients expressing dissatisfaction over project management and task execution, leading to increased workloads instead of relief. Overall, while many clients appreciate the affordability, concerns about service quality impact the perceived value.
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    More responsive than most other service providers

    Wing Assistant is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Remote Team Solutions Logotype

    5.0 22 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    34% Answering services
    33% Inbound appointment scheduling
    33% Virtual receptionist

    Remote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.

    See all 22 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Pest Control Company

    5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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    More responsive than most other service providers

    Remote Team Solutions is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • Uassist.ME Logotype

    4.6 33 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    30% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Uassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.

    See all 33 projects
    4 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Administrative Support for Mortgage Company

    5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more
    Read 5 Reviews

    Industry Experience

    Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.

    Read All Reviews

    Select Industry to see insights

    Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services Contracting

    View projects from:

    United States (28) Canada (2) Brazil (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 1 time zone:

    • Mountain Standard Time (MST)
    View Profile Visit Website
  • Abby Connect Logotype

    4.8 83 reviews
    Premier Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Services provided

    100% Call Center Services

    Focus Areas

    51% Answering services
    49% Virtual receptionist

    Abby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.

    See all 83 projects

    Reviews mention Creative

    Clients express high satisfaction with Abby Connect's creative approach to marketing and adaptability in meeting specific business needs. One client highlighted their ability to effectively implement marketing strategies while collaborating on new ideas. Overall, feedback indicates a positive sentiment regarding their creativity, with clients appreciating the innovative solutions provided to enhance business success.
    • Call Center Services for Massage Service Provider
      5.0 Oct 25, 2022

      Thier ability to adapt and creatively making most effective marketing moves that will bring more business to my small business by listening to my ideas as well. So we work together to make things happen. As of now, improvements are being made through trials and errors and exploring creative new ideas. But all is good for now.

      Read Full Review
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    2 of 2 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    Less than $10,000 avg. project cost

    Answering services Experience

    Abby Connect receives overwhelmingly positive feedback for its answering services, with 100% of reviewers highlighting professionalism and effective communication as key strengths. Clients report improved responsiveness and streamlined operations, leading to more efficient use of internal resources. Notably, one reviewer mentioned that their receptionists are 'incredibly nice, well spoken, knowledgeable,' reflecting the service's strong client relations. Overall, reviewers express high satisfaction, with no negative feedback reported.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (51) $10,000 to $49,000 (15) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.
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    United States (80) Canada (1)
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  • TECHSPEED INC Logotype

    4.9 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +5
    15% Data Annotation Services
    15% Document Digitization & Management
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    TECHSPEED INC is a company specializing in Contact Center Services, providing both inbound and outbound call handling, data entry, and customer support services. The reviews highlight their effective project management, proactive communication, and high accuracy rates, with a notable 100% QA in call support. Reviewers commend their adaptability and responsiveness, with 100% expressing satisfaction and noting their commitment to quality and efficiency.

    See all 16 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    TECHSPEED INC has received overwhelmingly positive feedback in providing Answering services, with clients highlighting a 95% satisfaction rate. Reviewers frequently commend their high-quality customer service, noting that over 50 calls are handled daily with a high first-call resolution rate. Additionally, their project management is praised for clear communication and timely deliverables. Clients express confidence in their responsiveness and proactive approach, emphasizing the company's commitment to quality, efficiency, and adaptability, with no significant areas for improvement identified.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Care Agency

    5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
    Read 2 Reviews

    Industry Experience

    TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.

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    Select Industry to see insights

    Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

    View projects from:

    United States (14) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Pacific Standard Time (PST)
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  • Emapta Logotype

    4.7 3 reviews
    Verified
    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +3
    25% IT Staff Augmentation
    5% Engineering
    5% HR Consulting

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

    See all 3 projects

    Reviews mention High-quality work

    Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services.
    • BPO Services for Health Company
      4.0 Nov 11, 2020

      Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.

      Read Full Review
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    Industry Experience

    Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.

    Read All Reviews

    Select Industry to see insights

    Other Industry Healthcare Energy & natural resources

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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    View projects from:

    Australia (2) United States (1)

    This provider is fluent in 5 languages:

    • English
    • Japanese
    • German
    • Spanish
    • French

    This provider is available in 7 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    View Profile Visit Website
  • SummitNext Logotype

    4.7 5 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    20% AI Development +3
    20% Sales Outsourcing
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

    See all 5 projects

    Reviews mention Well-organized projects

    Clients have consistently praised SummitNext for their well-organized project management and timely deliveries. One HR Director noted their 'very organized and proactive' approach, which ensured that business needs were understood and met promptly. The firm's strong communication and adaptability contributed to a positive partnership, with measurable outcomes in recruitment success and candidate quality, reinforcing their reputation for effective project execution.
    • Employee Mgmt & Recruitment Services for FinTech Company
      5.0 Sep 24, 2023

      SummitNext consistently met our recruitment and staffing deadlines, ensuring the availability of qualified talent when needed. Their project management was described as very organized and proactive to understand our business needs. They were always on time with their deliveries, which was impressive.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Value Added Reseller

    5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
    Read 1 Review

    Industry Experience

    SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.

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    Select Industry to see insights

    Financial services eCommerce Consulting

    View projects from:

    Malaysia (3) Taiwan (1) Singapore (1)

    This provider is fluent in 11 languages:

    • Mandarin
    • English
    • Russian
    • Japanese
    • Korean
    • Cantonese
    • Tamil
    • Urdu
    • Ukrainian
    • Thai
    • Filipino

    This provider is available in 1 time zone:

    • Universal Coordinated Time (UTC)
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    10% Call Center Services
    60% Customer Service Outsourcing
    20% Sales Outsourcing +1
    10% Business Consulting

    Focus Areas

    100% Answering services

    TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

    See all 12 projects

    Reviews mention Proactive

    TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.
    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!

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    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.

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    6 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Deployment for Consumer Products Company

    5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
    Read 6 Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Great project management

    Clients consistently praised Business & Services Solutions for their exemplary project management, highlighting their structured yet flexible approach. One client noted the team's responsiveness to feedback, exemplified by immediate adaptations to new product features. Another emphasized their weekly check-ins and commitment to understanding client needs, resulting in seamless integration into operations. Overall, the sentiment reflects high satisfaction with their ability to deliver on time and adjust to changing requirements, establishing a strong partnership.
    • Customer Service Outsourcing for AI Consultancy
      5.0 Jun 19, 2025

      Business & Services Solutions demonstrated exceptional project management capabilities through their adaptive governance model. Their proactive approach was particularly evident when we launched a major ContextClue update - they not only preemptively trained their entire team but also created a specialized "SWAT team" to handle transition-related inquiries. Their account director's participation in our quarterly product roadmap sessions ensured perfect alignment between support resources and our release calendar.

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    • Back-Office Outsourcing for Sports & Fitness Facility
      5.0 Jun 20, 2025

      BSS's Community-First Project Management approach set new standards for partnership. Their weekly check-ins accommodated our program rhythms, their staff took time to understand adaptive recreation, and their systems flexed with our seasonal needs. During our province-wide 'Fit for All' initiative launch, their team delivered customized registration forms, accessible reporting tools, and comprehensive staff training - all while maintaining exceptional responsiveness to individual needs.

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    • Back-Office Outsourcing Services for Outsourcing Company
      5.0 May 20, 2025

      BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs.

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    • Call Center Services for AI-Powered Platform
      5.0 Jun 17, 2025

      The project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately.

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    11 of 11 reviews are 5 stars
    8 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 11 times in the past 6 months

    In the past six months, Business & Services Solutions has received overwhelmingly positive feedback from clients across various industries. Clients praised their ability to seamlessly integrate into existing operations, exemplified by a CEO's mention of their team's cultural assimilation and proactive support during critical incidents. Specific instances highlighted include swift adaptation to new protocols and the development of tailored communication strategies. Overall, clients expressed satisfaction with the company's professionalism, responsiveness, and commitment to understanding their unique needs.
    Read 11 Recent Reviews
    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Italian
    • Arabic
    • Spanish
    • German

    This provider is available in 2 time zones:

    • Central European Time (CET)
    • Universal Coordinated Time (UTC)
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  • Task Virtual Logotype

    4.9 53 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Search Engine Optimization +5
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    65% Answering services
    25% Virtual receptionist
    10% Inbound appointment scheduling

    Task Virtual is a company specializing in back-office and billing services, particularly within the medical sector. Reviews highlight their efficiency, with clients saving approximately 20 hours weekly and an average of $200 monthly. Around 80% of feedback praises their quality and speed, though 20% suggest improvement in providing updates.

    See all 53 projects

    Reviews mention Exceeds expectations

    Clients have praised Task Virtual for exceeding expectations in project execution and results. One Executive Director highlighted their impressive SEO strategy, noting significant growth in website visibility and engagement. The team's excellent project management, timely deliveries, and responsive communication were particularly commended. Additionally, their deep expertise in financial services SEO was seen as a unique asset. Overall, the feedback reflects a strong sentiment of satisfaction and success in achieving project goals.
    • SEO Services for Financial Services Company
      5.0 Sep 13, 2025

      We saw significant growth in website visibility, higher engagement on key pages, and steady improvement in organic leads from our target audience. Their project management was excellent; they delivered tasks on schedule, maintained consistent communication, and quickly addressed any concerns. The collaboration was smooth and exceeded expectations.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Event Staffing Company

    5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
    Read 1 Review

    Industry Experience

    Task Virtual has demonstrated notable expertise across several industries, including Education, Information Technology, Advertising & Marketing, Arts, Entertainment & Music, Beauty & Cosmetics, Healthcare, and Financial Services. Clients commend their proactive support, operational efficiency, and ability to enhance customer satisfaction. The overall sentiment across these sectors is positive, highlighting their strengths in project management, tailored solutions, and effective communication, making them a suitable partner for businesses seeking operational support in these areas.

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    Select Industry to see insights

    Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services

    Average Project Cost Breakdown

    Less than $10,000 (8) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praised Task Virtual for their exceptional value for money and competitive pricing. For instance, one CEO noted they chose Task Virtual due to their 'good value for cost,' while another highlighted that their pricing fit their budget. Overall, feedback indicates a strong sentiment of satisfaction regarding cost-effectiveness, with many clients reporting significant savings and improved operational efficiency, making them a recommended partner for various business needs.
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  • Sales Focus Inc. Logotype

    4.3 2 reviews
    Verified
    $10,000+
    Undisclosed
    250 - 999
    North Charleston, SC

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Account-Based Marketing +1
    10% Recruiting

    Focus Areas

    20% Answering services
    80% Inbound appointment scheduling

    Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

    See all 2 projects
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  • LimTC Logotype

    5.0 40 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% HR Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    LimTC is a comprehensive Contact Center Services provider specializing in Customer Support Services, inbound and outbound call handling, and telephonic support. Reviews highlight their professionalism and ability to significantly improve KPIs, such as reducing onboarding time by 40% and increasing customer satisfaction scores. Notably, 100% of reviewers were impressed by LimTC's adaptability and successful project management.

    See all 40 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, LimTC has received overwhelmingly positive feedback for its exceptional project management and integration into client operations. Clients reported significant improvements, including a 40% reduction in administrative time and a 25% increase in customer satisfaction. Notably, LimTC's proactive communication and commitment to understanding client needs were highly praised. Suggestions for improvement were minimal, with one client recommending expanded language support. Overall, LimTC is viewed as a valuable partner that enhances efficiency and client engagement.
    Read 3 Recent Reviews

    Industry Experience

    LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

    More responsive than most other service providers

    LimTC is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (9) Ukraine (6) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)
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  • Ruby Logotype

    4.6 7 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    Ruby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.

    See all 7 projects

    Reviews mention Professional

    Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.
    • Virtual Receptionist Service for Law Firm
      5.0 Aug 11, 2020

      It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.

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    • Receptionist Support for Law Firm
      5.0 Nov 19, 2018

      Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.

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    Industry Experience

    Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.

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    Select Industry to see insights

    Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
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    View projects from:

    Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

    See all 3 projects

    Reviews mention Proactive

    Clients express high satisfaction with Global Bilgi's proactive approach, noting their consistent communication regarding project developments and challenges. One client highlighted that Global Bilgi always informs them of any issues promptly, ensuring transparency and adherence to timelines. Their ability to adapt quickly to changes and their commitment to meeting targets were also praised, with a specific mention of exceeding revenue targets by 20% despite external challenges. Overall, the sentiment reflects confidence in Global Bilgi's proactive management and service delivery.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Cleverly Logotype

    4.3 83 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA

    Services provided

    10% Call Center Services
    40% Sales Outsourcing
    40% Social Media Marketing +1
    10% Email Marketing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Cleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.

    See all 83 projects

    Reviews mention Translate ideas into products

    Clients have expressed positive sentiments regarding Cleverly's ability to effectively translate ideas into actionable products, particularly in LinkedIn lead generation. One client highlighted the impressive crafting of sales messages and noted consistent lead generation as a key outcome. The responsiveness and workflow efficiency were also praised, indicating a strong collaborative environment. However, there is a desire for expanded service offerings, such as email and appointment setting.
    • Social Media Marketing for Content Writing Company
      5.0 Jan 20, 2022

      The most impressive aspect of Cleverly is their ability to craft great sales messages. This skill demonstrates how effectively they can translate ideas into tangible products, specifically in the realm of sales and marketing communications.

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    Industry Experience

    Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.

    Read All Reviews

    Select Industry to see insights

    IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

    Average Project Cost Breakdown

    Less than $10,000 (49) $10,000 to $49,000 (13) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

    What Clients Have Said

    Overall feedback regarding Cleverly's cost and value for money is mixed. Many clients highlighted that Cleverly's services fit their budgets and offered good value, with one client noting they generated leads at half the cost of previous services. However, several reviews expressed dissatisfaction with results, citing instances of zero leads generated despite significant investment, leading to perceptions of poor value. While some clients praised responsive support and effective project management, others reported a lack of results undermining their initial expectations.
    Read All Reviews

    View projects from:

    United States (62) Canada (6) Netherlands (3) Australia (1) Colombia (1) Guam (1) Hong Kong (1) Israel (1) Malta (1)
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  • Evoice Logotype

    Evoice

    4.5 27 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    55% Call Center Services
    25% Customer Service Outsourcing
    20% Transcription

    Focus Areas

    40% Answering services
    33% Inbound appointment scheduling
    27% Virtual receptionist

    Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

    See all 27 projects

    Reviews mention Professional

    Evoice has consistently received positive feedback regarding their professionalism. Clients have noted their prompt communication and adherence to project timelines, which fostered a productive working relationship. Specific instances highlighted include their ability to handle complex challenges with a composed demeanor, ensuring clarity and confidence throughout the project lifecycle. Overall, the sentiment reflects a strong appreciation for Evoice's professional approach, making them a favorable choice for potential clients.
    • Call Routing Makes it a Great Tool
      4.0 Jun 22, 2017

      The Evoice team demonstrated a high level of professionalism throughout our engagement. Their attention to detail and commitment to meeting deadlines was impressive. We appreciated their ability to communicate clearly and effectively, ensuring that all project requirements were fully understood and met.

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    • Evoice Has Great Sound Quality
      5.0 Jun 21, 2017

      Evoice consistently delivered professional service, showcasing their expertise and dedication to quality. Their team was responsive and adapted quickly to our needs, providing solutions that were both innovative and practical. Their professionalism was evident in every interaction and deliverable.

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    • Easy to Use and Cost Effective Service
      4.5 Jun 21, 2017

      Working with Evoice was a seamless experience due to their professional approach. They were punctual and well-prepared for all meetings, which facilitated a smooth project flow. Their thorough understanding of our industry further highlighted their professional competence.

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    10 of 27 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Services for Finance Branch

    4.5 — Read more
    Read 27 Reviews

    Industry Experience

    Evoice has demonstrated expertise across various sectors including Gaming, Education, Healthcare, Retail, and Financial Services. Feedback indicates strengths in providing reliable, high-quality customer service and effective call handling solutions. Clients from the Gaming and Education sectors noted their ability to streamline inbound communication, enhancing operational efficiency. Overall, sentiment is positive, particularly in industries prioritizing robust customer interaction, making Evoice a suitable choice for businesses seeking dependable inbound services.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Automotive Real estate Arts, entertainment & music Consumer Products Other Industry Gaming Education Utilities Financial services Healthcare Retail Manufacturing Advertising & marketing Hospitality & leisure

    View projects from:

    Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)
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  • Verbatim Virtual Receptionists Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Services provided

    68% Call Center Services
    12% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    24% Answering services
    58% Virtual receptionist
    18% Inbound appointment scheduling

    Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

    See all 2 projects

    Reviews mention Personable

    Clients have praised Verbatim Virtual Receptionists for their personable and approachable team. One client highlighted their impressive personal touch, noting that the team understands their business and goals. Additionally, the responsiveness to feedback and willingness to improve processes were commended, indicating a strong client relationship. Overall, the sentiment regarding the company's personable nature is highly positive, with clients expressing satisfaction and comfort in their interactions.
    • Call-Answering for Education Software Developers
      4.5 Apr 21, 2020

      The personal touch they have is impressive. They understand our business and our goals. The team is personable and approachable.

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    1 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Overflow Call Handling for Outsourcer

    5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
    Read 2 Reviews

    Industry Experience

    Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.
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  • Veta Virtual Logotype

    4.9 58 reviews
    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    20% Answering services
    50% Virtual receptionist
    30% Inbound appointment scheduling

    Veta Virtual is a proficient company specializing in Contact Center Services, offering solutions such as inbound and outbound call handling and customer support services. With a focus on responsiveness and professionalism, 100% of reviewers highlight their ability to manage calls effectively, aiding in client communications and contributing to business growth. The company is consistently praised for its adaptability and customer-centric approach.

    See all 58 projects

    Reviews mention Proactive

    Clients consistently praised Veta Virtual for their proactive approach to service delivery. One customer noted their responsiveness and ability to anticipate needs, stating they were 'very proactive' in addressing requirements. Another highlighted their capacity to quickly identify and resolve issues, enhancing communication and engagement rates significantly. Overall, the sentiment reflects satisfaction with Veta Virtual's proactive strategies, contributing to effective project management and successful outcomes.
    • Virtual Receptionist Services for Digital Marketing Agency
      5.0 Jul 29, 2021

      They were able to fix things quickly and always finding new solutions. Instead of just reading off a script, they helped us pinpoint problems as well from calls.

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    • Call Center & Customer Service Outsourcing for Software Co
      5.0 Feb 26, 2025

      They were very responsive and proactive to our needs.

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    2 of 3 reviews are 5 stars
    3 new reviews for Call Center Services services
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    Recent feedback for Veta Virtual highlights their exceptional responsiveness and professionalism in call management services for law firms. Clients praised the team's thoroughness in account setup and their ability to seamlessly integrate into existing operations, ensuring no disruption in client communications. Notably, one client appreciated their commitment to providing personalized service, feeling that their virtual staff mirrored the firm's own standards. Overall, sentiment is overwhelmingly positive, with no reported areas for improvement.
    Read 3 Recent Reviews
    40 of 42 Call Center Services reviews are 5 stars
    4 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Assistant for Boutique Law Firm

    5.0 — Veta Virtual acts as a boutique law firm's virtual receptionist. They schedule meetings for attorneys and attorneys and maintain a single calendar of meetings and provide warm transfers of each Read more
    Read 42 Reviews

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    United States (26) Canada (25)
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  • Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    5.0 6 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999

    Services provided

    10% Call Center Services
    10% Application Management & Support
    10% Application Testing +7
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Sales Outsourcing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently commend Northern Lights Technology Development for delivering high-quality work. One review highlights their 'high-quality implementation experience' in warehouse management, while another praises their 'reliable quality and standardized services' during custom app development. The company's commitment to understanding client needs and providing effective solutions is frequently noted, with clients expressing willingness to collaborate again in the future, reflecting an overall positive sentiment regarding the quality of their services.
    • Warehouse Management System Development for Trade Company
      5.0 Jan 6, 2022

      They had a perfect service and provided a high-quality software system. Besides, the company cared about our use feeling in the use of the system and sent questionnaires to learn about the problems found by our various departments and personnel in the using process to constantly improve the popularity of the system.

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    • IT Services & Tech Support for Software Dev Company
      5.0 Nov 8, 2021

      They control the project in real-time with reliable quality and standardized services.

      Read Full Review
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    Industry Experience

    Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.

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    Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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    Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
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  • Davinci Virtual Office Solutions Logotype

    4.5 20 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Davinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.

    See all 20 projects

    Reviews mention High-quality work

    Clients consistently commend Davinci Virtual Office Solutions for delivering high-quality work and exceptional customer service. For instance, a managing partner noted their stellar experience and understanding of client needs, while a CEO highlighted their professional demeanor and effectiveness in call handling. Another review emphasized the company's efficient processes, stating that they felt like having actual employees. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction and recommending their services.
    • Virtual Receptionist & Office Services for Medical CRM Company
      5.0 Sep 26, 2018

      Everyone that works with them is professional. They answer our calls and make sure they provide top-notch services. It’s rare to find companies with that much staff and that level of consistency.

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    • Call Flow Handling for Property Management Company
      4.5 Sep 25, 2018

      I can sum it up by simply saying they provide a tremendous service.

      Read Full Review
    • Data Entry and Billing Services for Business Services Company
      4.5 Nov 2, 2017

      They provide good quality and detail.

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    7 of 16 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Mental Health Medical Clinic

    5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (3) $200,000 to $999,999 (2) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive Davinci Virtual Office Solutions as offering good value for money, with many noting affordable pricing structures. For example, one client mentioned a $200 monthly subscription and described the service as critical to their business operations. Another client highlighted the flexibility and cost-effectiveness of their service, stating it was 'very affordable.' However, there are contrasting views, as one reviewer expressed disappointment in service quality despite competitive pricing. Overall, sentiment leans positive regarding cost and value.
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    View projects from:

    Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    40% Answering services
    50% Inbound appointment scheduling
    10% Virtual receptionist

    HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

    See all 4 projects

    Reviews mention Professional

    Clients consistently commend HelloSells for their professionalism, noting that their agents are responsive and well-trained. One client highlighted that their calls are answered promptly, often within the first ring, and expressed satisfaction with the thoroughness of the collaboration on scripting. Additionally, the straightforward nature of their service, without hidden costs, enhances the overall positive sentiment. However, there is a suggestion for improvement regarding the limitations of the scripting system.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Their agents are very professional. I listened to a few recorded calls and the only problems that their agents have had come up when there were holes in the script, I provided to them. They always answer the phone within the first ring, and they provide some free service integrations with booking software or logging on your HubSpot account, which was really helpful for us.

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    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Their team was the primary reason we were able to get everything done. They sat down with me and went through the script line by line, and we were able to truncate and minimize a lot of the materials we had, which dramatically improved the results we were getting.

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    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Our account manager was there to answer any questions I had outside of business hours, and then she would direct me to their tech director if the problem was a technical one.

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    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Financial Services Co

    5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
    Read 4 Reviews

    Industry Experience

    HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.

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    Select Industry to see insights

    Financial services Other Industry Arts, entertainment & music Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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  • Sourcefit Logotype

    4.9 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Sourcefit is a company specializing in Contact Center Services and Customer Support Services. Reviews indicate professional excellence, with 66% of clients highlighting favorable pricing and culture fit. The feedback is predominantly positive, with 33% of reviewers praising their proactive management and expertise in managing call center operations. However, some areas, such as advanced communication, could benefit from improvement.

    See all 8 projects
    1 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback on Sourcefit highlights strong project management and effective communication, with clients noting their responsiveness and impressive management team. A VP of Operations praised their support in streamlining estimating processes, while the Vendor Ops Manager from Aspire commended their smooth operational transition and low attrition rates. However, both reviews pointed out areas for improvement, particularly in employee retention and proactive process enhancement, indicating a need for Sourcefit to address these challenges.
    Read 2 Recent Reviews
    2 of 2 Answering services reviews are 5 stars
    Unknown avg. project cost

    Answering services Experience

    Overall feedback on Sourcefit's Answering Services indicates a strong satisfaction rate, with 75% of reviewers highlighting effective communication and good value for cost. Clients praised their ability to provide comprehensive call center solutions tailored to specific needs. However, some noted a lack of proactive engagement from project management, suggesting room for improvement in staff productivity. Notably, one reviewer emphasized the company's alignment with their operational culture. Overall, Sourcefit demonstrates expertise in BPO services, with a solid reputation among clients.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outsourced Call Center Services for Trade Solution Company

    5.0 — Sourcefit provides outsourced call center services for a trade solutions company. The team grants the client access to call center resources, workspace, and necessary accessories to set up the call Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback consistently highlights Sourcefit's strong value for money, with many noting that their pricing aligns well with budgets. For instance, one client remarked on Sourcefit's 'good value for cost,' while another emphasized that their pricing 'fit our budget.' Overall sentiment is positive, as clients appreciate the quality of service received relative to the costs incurred, indicating a favorable perception of value received for investments made.
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 37 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    10% Answering services
    80% Virtual receptionist
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Customer Support Services, including Inbound and Outbound Call Center operations. Reviews highlight a 100% success rate in meeting and exceeding client expectations, with notable themes of enhanced customer engagement and exceptional project management. Approximately 100% of reviewers commend their proactive communication and ability to integrate seamlessly with client teams.

    See all 37 projects

    Reviews mention Professional

    The sentiment surrounding the professionalism of Tasks Expert- A Virtual Assistant Company is overwhelmingly positive. Clients consistently commend their team's attention to detail, responsiveness, and ability to adapt to changing project needs. For instance, one client noted the 'professionalism and enthusiasm' of the sales representatives, while another highlighted the 'exceptional ability to understand workflow' and provide 'high-quality results.' Overall, the feedback reflects a strong appreciation for their reliable project management and commitment to client satisfaction.
    • Tax & Accounting Services for Bookkeeping Company
      5.0 Sep 19, 2022

      I was blown away by their financial expertise. The team is very experienced and have completely transformed our bookkeeping processes. They're professional, get work done correctly, and help our clients make informed financial decisions.

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    • Customer Service Outsourcing for Global Investment Firm
      5.0 Dec 13, 2024

      Feedback from clients confirmed appreciation with regard to the approach and professionalism of the responses at the very initial point of contact. They delivered all tasks from the covering onboarding to regular status reports on time. They integrated well into our internal team, treating the clients with the same level of care and respect to which we pride ourselves. They were also impressive in the attention to detail and commitment to understanding our business.

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    • Sales Outsourcing for Tourism Operator
      5.0 Dec 22, 2024

      Customer feedback highlighted the professionalism and enthusiasm of the sales team. Many customers specifically mentioned how informed and helpful the representatives were, which directly contributed to their decision to book with us. Project management was flawless as they always delivered on time, and their ability to adapt to changing requirements was commendable.

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    • Administrative Support & SMM for Sports Physical Therapy Co
      5.0 Jul 15, 2025

      Tasks Expert- A Virtual Assistant Company’s project management was great. They delivered on time and responded well to our needs. Clients praise their attention to detail, proactive communication, and ability to adapt to evolving project needs. Whether it's lead generation, bookkeeping, or website development, the de Clients appreciate the flexibility in billing models and the ROI from outsourcing tasks that would otherwise require full-time staffing.

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    • Administrative Support & SMM for Sports Physical Therapy Co
      5.0 Jul 15, 2025

      I was most impressed by their professionalism, responsiveness, and proactive communication, which made them feel like a true extension of my team. Whether it was managing my inbox, coordinating appointments, or conducting market research, my VA consistently delivered high-quality results. They didn’t just follow instructions; they added value by suggesting smarter ways to streamline operations and improve efficiency.

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    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mattress Retailer

    5.0 — Tasks Expert- A Virtual Assistant Company managed a mattress retailer's call center operations. The team handled customer inquiries, order placements, payment processing, and product Read more
    Read 2 Reviews

    Industry Experience

    Tasks Expert- A Virtual Assistant Company has demonstrated notable expertise across various industries, including Healthcare, Financial Services, Hospitality, Legal, Consumer Products, and IT Services. Clients commend their efficient administrative support, lead generation strategies, and effective customer engagement improvements. Overall sentiment is highly positive, highlighting their attention to detail, responsiveness, and ability to integrate seamlessly into existing workflows, making them well-suited for businesses seeking scalable support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting

    View projects from:

    United States (10) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)
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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    45% Answering services
    40% Virtual receptionist
    15% Inbound appointment scheduling

    Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

    See all 4 projects
    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Evateck has received overwhelmingly positive feedback for their Answering services, with clients highlighting their professionalism, personalized approach, and proactive problem-solving skills. Key outcomes include a reduction in response times and improved customer satisfaction. Notably, 100% of reviews indicated that Evateck’s strategies led to significant business improvements, such as doubled qualified leads and enhanced customer retention rates. Clients appreciate the expertise and flexibility of the team, although some noted a desire for additional language support.

    Read Most Recent Review

    Industry Experience

    Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.

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    Select Industry to see insights

    Advertising & marketing Dental IT Services Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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    United States (2) Bulgaria (1) Poland (1)
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  • Upstream BPO Logotype

    5.0 13 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    65% Call Center Services
    25% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    67% Answering services
    33% Virtual receptionist

    Upstream BPO is a specialized provider of Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telephonic Support. Reviews consistently highlight their exceptional call handling and customer care services, with approximately 90% of reviewers praising their flexibility and ability to maintain service levels during high demand periods. Their professional approach and well-trained receptionists are frequently noted as standout features.

    See all 13 projects

    Reviews mention Dedicated

    Clients consistently express high satisfaction with Upstream BPO's dedication and flexibility. One client highlighted their impressive adaptability in handling inquiries around the clock, which significantly improved operational efficiency. They also noted that Upstream BPO consistently meets deadlines and provides comprehensive performance reports. Overall, the sentiment reflects a strong appreciation for the commitment and responsiveness of the team, contributing positively to the client's business operations.
    • BPO Services for Wellness Center
      5.0 Jun 13, 2022

      Their dedication and flexibility are very impressive. Our operational process is always ongoing and we need agents around the clock, so they’ve been flexible enough to receive calls and inquiries coming in from around the world at any time of the day or night.

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    3 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Upstream BPO indicate a strong overall sentiment of satisfaction among clients. Notably, a Co-Founder praised their well-trained receptionists and effective call management during peak times, highlighting an impressive adherence to SLAs. Another client, the President of Saglo Companies, commended the proactive project management and exceptional support received, stating expectations were exceeded. Overall, clients appreciate the company's responsiveness and adaptability, although they acknowledge room for improvement in certain areas.
    Read 3 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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    United States (3) Malaysia (2)
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention Reasonable pricing

    Intellink has received positive feedback regarding their reasonable pricing, with clients appreciating the cost-effectiveness of their services. One CEO highlighted that Intellink is 'reasonably priced' and delivered high-quality services, resulting in reduced expenses for their data extraction and analysis. Another client emphasized that despite a limited budget, Intellink provided dedicated and efficient service, making the project management process easier. Overall, clients perceive Intellink's pricing as competitive within the Ukrainian market.
    • Data Annotation Services for IT Security Company
      5.0 Dec 16, 2020

      Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. After the project with Intellink, we cut out expenses on data extracting and analysis by numbers.

      Read Full Review
    • Data Annotation for Business Intelligence Solution Provider
      5.0 Nov 5, 2020

      We don’t have too many data annotation companies in Ukraine. They were interested in the project and the budget was not too high. They paid attention, did it well, and did it quickly.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • JOYNO INC Logotype

    5.0 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Services provided

    10% Call Center Services
    20% Content Marketing
    20% Email Marketing +4
    20% Social Media Marketing
    10% Back Office Outsourcing
    10% SMS Marketing
    10% Video Marketing

    Focus Areas

    25% Answering services
    50% Inbound appointment scheduling
    25% Virtual receptionist

    JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

    See all 3 projects

    Reviews mention Creative

    Clients express high satisfaction with JOYNO INC's creativity and design quality, describing their work as 'sublime' and noting the company's exceptional openness to client input. One client highlighted their 'passion and creativity,' stating that JOYNO INC's team is the best they've ever worked with, emphasizing the engaging and supportive nature of their collaboration. Overall sentiment reflects a strong appreciation for JOYNO INC's innovative approach and commitment to delivering high-quality marketing solutions.
    • Web Dev, SMM, Branding & Advertising for Tax Services Co
      5.0 Nov 25, 2024

      The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Comprehensive Digital Mktg Services for Wellness Company

    5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
    Read 1 Review

    Industry Experience

    JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.

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    Select Industry to see insights

    Consulting Wellness & Fitness Restaurants

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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  • Call Point Business Solutions Ltd. Logotype

    5.0 6 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    45% Call Center Services
    20% Back Office Outsourcing
    10% Customer Service Outsourcing +4
    10% Sales Outsourcing
    5% Direct Marketing
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    40% Answering services
    40% Virtual receptionist
    20% Inbound appointment scheduling

    Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

    See all 6 projects

    Reviews mention Accommodating

    Clients have praised Call Point Business Solutions Ltd. for their exceptional accommodating nature, particularly highlighting their responsiveness and flexibility. One client noted their 'fantastic staff' and how the team was 'very prompt' in identifying areas for improvement. The accommodating approach allowed the client to focus on expansion, with a notable increase in customer satisfaction. Overall, the sentiment reflects a strong appreciation for the company's supportive engagement, which significantly contributed to the client's growth.
    • Call Center Services for Magazine Publishing Company
      5.0 Feb 20, 2024

      The thing that we value most about them is how accommodating they were to our tiny, but quickly expanding, company. Others were able to concentrate on other business-related tasks because of their rapid ramp-up and onboarding. They were quite prompt in pointing out areas where our product or our company procedures may be strengthened.

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    5 of 5 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Magazine Publishing Company

    5.0 — A magazine publishing company has hired Call Point Business Solutions Ltd. to manage client requests. The team offers phone and email assistance in English from 8 a.m. to 5 p.m. CST. Read more
    Read 5 Reviews

    Industry Experience

    Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.

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    Media Software Legal Information technology Business services
    $7 We charge USD7 per hour. Minimum hire 1 caller $5 We charge USD7 per hour. Minimum hire 5 caller $3 We charge USD7 per hour. Minimum hire 10 caller

    Cold Calling and Appointment setting service

    Hi there, As an international call center we serve clients at USA, Canada, Australia and UK. We have our own super targeted database and calling system for all of them. All of callers have neutral accent so that any English speaking country can understand them. Please contact with us if you wants to learn more.
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  • Rubbics Logotype

    5.0 3 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Pensacola, FL

    Services provided

    15% Call Center Services
    20% Search Engine Optimization
    20% Web Development +3
    15% Content Marketing
    15% Graphic Design
    15% Social Media Marketing

    Focus Areas

    100% Answering services

    Rubbics is a digital marketing company specializing in social media management. Reviews highlight their professionalism in communication and delivery, with 100% of feedback noting timely and satisfactory project execution. Their competitive pricing is also a recurring theme among clients, making them a favorable choice for budget-conscious businesses.

    See all 3 projects

    Industry Experience

    Rubbics has garnered positive feedback primarily from the software and digital marketing sectors, demonstrating strengths in social media management and project delivery. Clients noted their professionalism in communication and timely completion of tasks, indicating a strong capacity to meet client needs effectively. The overall sentiment is favorable, suggesting that Rubbics is particularly well-suited for projects within the software and digital marketing industries.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted Rubbics' pricing as a key factor in their selection, highlighting that it fits within budget constraints. The CEO of DataXperts Consultants Limited praised their professionalism in communication and timely delivery, indicating a strong overall value for the services provided. Overall, sentiment towards Rubbics reflects satisfaction with the cost-effectiveness and quality of their offerings, with no significant areas for improvement mentioned.
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  • Emenac Logotype

    Emenac

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Emenac is a company specializing in Contact Center Services, including Inbound and Outbound Call Center support for customer care and bookings. Their services have reportedly achieved a 90%–95% monthly success rate. Clients commend their management and team discipline, though they express a desire for increased capacity in the future.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support & Calling Services for Travel Agency

    4.5 — Emenac provides call center services to a travel agency. A team of 15 receives customer calls, handling bookings and providing customer support, as well as making outbound calls in various areas. Read more
    Read 1 Review

    Industry Experience

    Emenac has demonstrated expertise in the hospitality and leisure industry, particularly in providing call center services for travel agencies. Clients commend their effective management, disciplined team, and high customer satisfaction rates, with a notable success rate of 90%-95%. Their impactful collaboration has made them integral to clients' operations. Potential clients in hospitality can benefit from their strong project management and customer service capabilities, making Emenac a suitable partner for enhancing client interactions.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Emenac as providing good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac offered the best package among eight competitors, emphasizing their strong alignment with the travel industry. The project manager from Virikson Travel reported a high success rate of 90%–95% and praised Emenac's management and discipline. Despite some desire for additional resources, the overall sentiment reflects satisfaction with cost-effectiveness and service quality.
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  • Talk2Rep Logotype

    Talk2Rep

    4.0 6 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Talk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.

    See all 6 projects
    1 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Health Care Online Customer Support

    4.5 — Read more
    Read 5 Reviews

    Industry Experience

    Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.

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    Select Industry to see insights

    Other Industry Human Resources Advertising & marketing Business services IT Services

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.
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    New York City, New York (3) Lexington, North Carolina (1) Grand Rapids, Michigan (1)
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  • MySource Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    250 - 999
    Mandaue, Philippines

    Services provided

    25% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +8
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Sales Outsourcing
    5% Content Moderation Services
    5% Customer Service Outsourcing
    5% Recruitment Process Outsourcing
    5% Web Design
    5% Web Development

    Focus Areas

    100% Answering services

    MySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.

    See all 1 projects

    Industry Experience

    MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • Artera Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Morbio Inferiore, Switzerland

    Services provided

    10% Call Center Services
    90% IT Managed Services

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Artera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.

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    Industry Experience

    Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

    See all 2 projects

    Reviews mention Patient

    Clients have expressed a positive sentiment regarding Digital Jockey's patience and dedication throughout their engagement. One client highlighted the team's hardworking nature, noting they were 'patient in getting leads' and even continued working during illness. Additionally, the client appreciated their honesty and commitment, stating that Digital Jockey exceeded expectations by sometimes making more calls than promised. Overall, the feedback reflects a strong sense of reliability and a client-focused approach.
    • Digital Strategy & Voice Services for SaaS Platform
      4.0 Jul 29, 2020

      Their team was hardworking and patient in getting leads. Digital Jockey got a good number of leads in the amount of time given to them. They were always work-minded rather than money-minded, and they were quite affordable as well.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • Hounders Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Porto Alegre, Brazil

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    10% Business Consulting +3
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for CRM SaaS Company

    5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read more
    Read 1 Review

    Industry Experience

    Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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  • Technosys IT Management Pvt. Ltd. Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Services provided

    10% Call Center Services
    20% Demand Generation Marketing
    20% Sales Outsourcing +6
    10% Customer Service Outsourcing
    10% Email Marketing
    10% Recruiting
    10% Recruitment Process Outsourcing
    5% Back Office Outsourcing
    5% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Healthcare Company

    5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
    Read 1 Review

    Industry Experience

    Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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  • GravityBPO Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Rawalpindi, Pakistan

    Services provided

    40% Call Center Services
    50% Customer Service Outsourcing
    5% Sales Outsourcing +1
    5% Transcription

    Focus Areas

    30% Answering services
    50% Inbound appointment scheduling
    20% Virtual receptionist

    GravityBPO is a telemarketing services company specializing in Contact Center Services, providing lead generation through a robust outbound call center. Their reviews highlight a strong ability to analyze and enhance client marketing strategies, resulting in numerous positive leads. While 100% of feedback praises their insightful analysis, there is a noted need for team expansion to improve their service delivery.

    See all 3 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing & Lead Generation for IT Firm

    4.5 — After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the Read more
    Read 1 Review

    Industry Experience

    GravityBPO has demonstrated expertise primarily in the IT services industry, notably within blockchain and medical sectors. Clients praised their thorough analysis and effective telemarketing strategies that resulted in positive lead generation and sales growth. Overall, feedback highlights their analytical strengths and impactful project management, though some reviews suggest a need for team expansion. Potential clients in IT, particularly those focusing on blockchain and medical services, may find GravityBPO to be a suitable partner.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive GravityBPO as offering good value for money, particularly highlighting their thorough initial analysis of existing marketing efforts. For instance, one client noted a $9,000 investment led to substantial lead generation, which positively impacted their sales. While there were initial delays in performance, the overall sentiment is favorable, with clients recommending the company for its insightful services, albeit suggesting the need for team expansion.
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  • ReceptionHQ Logotype

    4.2 9 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ

    Services provided

    60% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    53% Answering services
    27% Virtual receptionist
    20% Inbound appointment scheduling

    ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

    See all 9 projects

    Reviews mention Professional

    ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.
    • Great Performance and Call Quality
      3.5 Jun 21, 2017

      The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.

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    2 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Support Management for Hospitality Firm

    4.5 — Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
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    McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
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  • AnswerFone Logotype

    AnswerFone

    4.9 8 reviews
    $5,000+
    < $25 / hr
    2 - 9

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    56% Virtual receptionist
    11% Inbound appointment scheduling

    AnswerFone is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Centers as well as Telephonic Support. The reviews reflect a strong satisfaction rate, with over 80% of clients praising their professional staff and effective communication. Reviewers consistently mention the company's efficiency in managing calls and its ability to enhance customer service experiences.

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    Reviews mention High-quality work

    Overall, clients have expressed high satisfaction with AnswerFone's quality of work. One client noted, "Their quality of work is good," highlighting the perception of having a dedicated receptionist. Another praised their efficient service, stating that "clients were confident that someone was dealing with their needs." Additionally, a previous client mentioned the company's "better process and qualified staff," reflecting a strong sentiment towards their professionalism and capability.
    • Virtual Receptionist Services for Tax Advisory Firm
      5.0 Sep 4, 2020

      Their quality of work is good. I’ve had clients come into the office and ask where my receptionist is. My clients definitely have the perception that there’s a receptionist in my office, which is exactly what I wanted.

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    7 of 8 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Development Company

    4.5 — AnswerFone handled call center services for a data integration and development company. The client wanted to test the market for a product and service, checking what percentage will be Read more
    Read 8 Reviews

    Industry Experience

    AnswerFone has demonstrated notable expertise across diverse industries including IT Services, Financial Services, Advertising & Marketing, Wellness & Fitness, and Manufacturing. Clients praised their professionalism, responsiveness, and effective communication, notably highlighting their ability to manage customer interactions seamlessly. The overall sentiment reflects strong satisfaction, particularly in IT and Financial Services, where their services significantly enhanced operational efficiency and client engagement. Businesses seeking reliable phone answering and administrative support would find AnswerFone a suitable partner.

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    Select Industry to see insights

    Manufacturing Wellness & Fitness Other Industry IT Services Advertising & marketing Financial services

    Average Project Cost Breakdown

    Less than $10,000 (7) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend AnswerFone for delivering excellent value for money, highlighting their competitive pricing and effective services. One client noted, "They also have the best pricing that I’ve found," while another emphasized the flexibility of their rates, stating, "It’s a flexible rate per month." Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to save on the expenses associated with hiring in-house staff.
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  • Call Experts Logotype

    4.4 16 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

    See all 16 projects

    Reviews mention High-quality work

    Clients have consistently praised Call Experts for their high-quality work, noting that they reliably meet goals and provide expert service. One client emphasized that Call Experts effectively answers customer inquiries, allowing them to focus on their core operations. The feedback indicates a strong sense of satisfaction, with clients appreciating the time and cost savings achieved through the partnership. Overall, the sentiment reflects confidence in Call Experts' ability to deliver quality outcomes.
    • Customer Support for Retail Company
      5.0 Dec 23, 2017

      Now Call Experts answer my customers with quality service. They do exactly what I need and meet all times and goals.

      Read Full Review
    Read All Reviews

    Industry Experience

    Call Experts has demonstrated robust expertise across various industries including Retail, IT Services, Automotive, Advertising & Marketing, Nonprofit, Utilities, Telecommunications, Manufacturing, Financial Services, and Healthcare. Feedback highlights their strengths in providing quality customer service, effective call handling, and time savings for clients. Overall sentiment is positive, particularly within Retail and IT Services, where clients appreciate the seamless transition from in-house operations to outsourcing, emphasizing the provider's reliability and adaptability.

    Read All Reviews

    Select Industry to see insights

    Financial services Healthcare Retail IT Services Automotive Advertising & marketing Nonprofit Utilities Other Industry Information technology Telecommunications Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients generally perceive Call Experts as providing good value for money, with monthly billing structures that enhance cost predictability. One client noted substantial time savings, estimating a reduction of 2-3 hours monthly, equating to approximately $300. Another emphasized the avoidance of hiring additional staff, citing significant savings. Overall sentiment reflects satisfaction with the quality of service relative to the costs incurred, though there are suggestions for improvement in service volume and call rates.
    Read All Reviews

    View projects from:

    Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)
    View Profile
  • Face for Business Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    25% Answering services
    50% Virtual receptionist
    25% Inbound appointment scheduling

    Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

    See all 3 projects

    Reviews mention Easy to reach

    Clients have consistently praised Face for Business for their excellent communication and accessibility. One client noted the seamless onboarding process and the reliability of their services, stating that Face for Business always answers calls promptly and maintains accurate records. The director of an accounting firm highlighted that they have never experienced issues with communication or billing, and emphasized the importance of building a relationship with their assigned receptionist, enhancing overall satisfaction.
    • Virtual Receptionist Services for Accounting Firm
      5.0 Feb 28, 2022

      We’ve never had a problem with communications or billing. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate. We communicate via emails and phone calls.

      Read Full Review
    Read All Reviews
    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Services for Accounting Firm

    5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
    Read 3 Reviews

    Industry Experience

    Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Financial services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
    Read All Reviews
    View Profile
  • AnswerHero Logotype

    AnswerHero

    4.3 10 reviews
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

    See all 10 projects
    2 of 10 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Legal Services for Medium-sized Company

    4.0 — Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (7) $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have expressed satisfaction with AnswerHero's pricing, often citing lower costs as a key reason for their selection. One client noted a significant savings of $7,000 monthly, highlighting the company's ability to deliver value for money. While another client appreciated the efficient billing system, they suggested there is room for improvement in pricing. Overall, the sentiment is positive, with clients recognizing both the cost-effectiveness and quality of service provided.
    Read All Reviews

    View projects from:

    Zionsville, Indiana (1) Brooklyn, New York (1) New York City, New York (1) Cleveland, Ohio (1) Mansfield, Ohio (1) Baldwin Park, California (1) Gilbert, Arizona (1) Spokane, Washington (1) Sudbury, Massachusetts (1) Englishtown, New Jersey (1)
    View Profile
  • Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    15% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    10% Answering services
    70% Virtual receptionist
    20% Inbound appointment scheduling

    Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

    See all 1 projects

    Industry Experience

    Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.

    Read All Reviews

    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
    Read All Reviews
    View Profile
  • Callsite Solutions Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    10 - 49
    San Salvador, El Salvador

    Services provided

    40% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Callsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Healthcare Institution

    5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
    Read 1 Review

    Industry Experience

    Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
    Read All Reviews
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 LimTC
2 Emapta
3 A-SALES AB
4 OBI Services
5 Smith.ai
6 HelpSquad
7 Ruby
8 Global Bilgi
9 Wing Assistant
10 Remote Team Solutions
11 SummitNext
12 Cleverly
13 Uassist.ME
14 Evoice
15 Verbatim Virtual Receptionists

Top 15 Answering Service for Ad Agencies

  1. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    38.1/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  2. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website
  3. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  4. OBI Services Logotype

    OBI Services

    $1,000+
    < $25 / hr
    50 - 249

    Ability to deliver

    33.5/40.0
    19/20 Reviews
    7.9/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    35% Call Center Services
    35% Answering services
    65% Other
    View Profile Visit Website
  6. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.1/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  7. Ruby Logotype

    Ruby

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    30.8/40.0
    15/20 Reviews
    5.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    80% Call Center Services
    50% Answering services
    20% Other
    View Profile Visit Website
  8. Global Bilgi Logotype

    Global Bilgi

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    30.9/40.0
    15.6/20 Reviews
    5.7/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  9. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36/40.0
    18/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    30% Answering services
    80% Other
    View Profile Visit Website
  10. Remote Team Solutions Logotype

    Remote Team Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Ability to deliver

    35.4/40.0
    18.2/20 Reviews
    8.1/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    34% Answering services
    90% Other
    View Profile Visit Website
  11. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    16/20 Reviews
    9.3/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  12. Cleverly Logotype

    Cleverly

    $1,000+
    $25 - $49 / hr
    10 - 49
    Los Angeles, CA

    Ability to deliver

    35.2/40.0
    17.2/20 Reviews
    9.4/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  13. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  14. Evoice Logotype

    Evoice

    Undisclosed
    Undisclosed
    250 - 999

    Ability to deliver

    30.1/40.0
    14.6/20 Reviews
    6.3/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    55% Call Center Services
    40% Answering services
    45% Other
    View Profile Visit Website
  15. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    24% Answering services
    32% Other
    View Profile Visit Website
  16. Veta Virtual Logotype

    Veta Virtual

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Ability to deliver

    33.9/40.0
    18.6/20 Reviews
    9.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    85% Call Center Services
    20% Answering services
    15% Other
    View Profile Visit Website
  17. Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    $5,000+
    $25 - $49 / hr
    250 - 999

    Ability to deliver

    31.7/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  18. Davinci Virtual Office Solutions Logotype

    Davinci Virtual Office Solutions

    Undisclosed
    < $25 / hr
    50 - 249
    Salt Lake City, UT

    Ability to deliver

    29.2/40.0
    14.6/20 Reviews
    7.1/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    100% Call Center Services
    50% Answering services
    View Profile Visit Website
  19. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Singapore

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  20. HelloSells Logotype

    HelloSells

    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Ability to deliver

    21.9/40.0
    16.2/20 Reviews
    0.5/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Call Center Services
    40% Answering services
    60% Other
    View Profile Visit Website
  21. Business & Services Solutions Logotype

    Business & Services Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Ability to deliver

    30/40.0
    18.8/20 Reviews
    5.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    40% Call Center Services
    30% Answering services
    60% Other
    View Profile Visit Website
  22. Abby Connect Logotype

    Abby Connect

    Undisclosed
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    27.7/40.0
    16/20 Reviews
    3.6/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    100% Call Center Services
    51% Answering services
    View Profile Visit Website
  23. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    28.5/40.0
    18.8/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  24. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    32.2/40.0
    19/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    10% Answering services
    75% Other
    View Profile Visit Website
  25. Evateck Logotype

    Evateck

    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    6.8/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    15% Call Center Services
    45% Answering services
    85% Other
    View Profile Visit Website
  26. Upstream BPO Logotype

    Upstream BPO

    $1,000+
    Undisclosed
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Ability to deliver

    21.9/40.0
    16.4/20 Reviews
    1.5/10 Clients & Experience
    4/10 Market Presence

    Service focus

    65% Call Center Services
    67% Answering services
    35% Other
    View Profile Visit Website
  27. Intellink Logotype

    Intellink

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    33% Answering services
    75% Other
    View Profile Visit Website
  28. TECHSPEED INC Logotype

    TECHSPEED INC

    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Ability to deliver

    31.7/40.0
    17.4/20 Reviews
    6.1/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  29. JOYNO INC Logotype

    JOYNO INC

    $1,000+
    Undisclosed
    250 - 999
    Lapu-Lapu City, Philippines

    Ability to deliver

    30.6/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    10% Call Center Services
    25% Answering services
    90% Other
    View Profile Visit Website
  30. Call Point Business Solutions Ltd. Logotype

    Call Point Business Solutions Ltd.

    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Ability to deliver

    25.9/40.0
    16.6/20 Reviews
    4.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    45% Call Center Services
    40% Answering services
    55% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center, Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center, Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center, Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.