Leaders Matrix

Top New York City Business Process Outsourcing Companies - Leaders Matrix

LAST UPDATED Jun 17, 2021

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

  1. 1 DialAmerica
  2. 2 EXL Service
  3. 3 Aidey
  4. 4 VirtusaPolaris
  5. 5 Answering Legal
  6. 6 Answering Service Care
  7. 7 Abacus Cambridge Partners
  8. 8 Boldly
  9. 9 Anserve Inc.
  10. 10 PREMIUMHELP
  11. 11 Horatio
  12. 12 Fusion Business Solutions Pvt Ltd
  13. 13 Freelancer Aid
  14. 14 Leadroot
  15. 15 Skymax Contact Center Inc.

Top 15 Business Process Outsourcing Services in New York City

DialAmerica

B2B & B2C customer engagement services

$5,000+
Undisclosed
1,000 - 9,999
Mahwah, NJ
Ability to deliver
15.1
5
8.9
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

EXL Service

OPERATIONS MANAGEMENT ANALYTICS

$1,000+
< $25 / hr
10,000+
New York, NY
Ability to deliver
12.2
6.7
9.3
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Aidey

OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING

$1,000+
< $25 / hr
10 - 49
New York, NY
Ability to deliver
16.3
5.5
7.2
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

VirtusaPolaris

Accelerating Business Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
16.2
7
9.7
Reviews
Clients & experience
Market presence
Service Focus
30%
70% Other
Non-Voice BPO/Back Office Services

Answering Legal

Legal Answering Services

Undisclosed
Undisclosed
50 - 249
Nesconset, NY
Ability to deliver
18.4
5
8.7
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Answering Service Care

Smiling Faces That Care

Undisclosed
Undisclosed
50 - 249
Hamilton Township, NJ
Ability to deliver
16.9
6.6
8.4
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

Abacus Cambridge Partners

Your Transformation Partner

Undisclosed
Undisclosed
50 - 249
New York, NY
Ability to deliver
17.4
6.6
7.7
Reviews
Clients & experience
Market presence
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Boldly

Remote staff for demanding founders and executives

$1,000+
$25 - $49 / hr
50 - 249
New York, NY
Ability to deliver
14.6
6.9
9.4
Reviews
Clients & experience
Market presence
Service Focus
70%
30% Other
Non-Voice BPO/Back Office Services

Anserve Inc.

Telephone Answering Excellence

Undisclosed
Undisclosed
50 - 249
Butler, NJ
Ability to deliver
17.3
5.1
8.4
Reviews
Clients & experience
Market presence
Service Focus
100%
Non-Voice BPO/Back Office Services

PREMIUMHELP

Premium Help

$1,000+
< $25 / hr
250 - 999
New York, NY
Ability to deliver
16.9
6
7.1
Reviews
Clients & experience
Market presence
Service Focus
70%
30% Other
Non-Voice BPO/Back Office Services

Horatio

Do what you do best, Hire Horatio for the rest

Undisclosed
Undisclosed
50 - 249
New York, NY
Ability to deliver
16.6
6
7.3
Reviews
Clients & experience
Market presence
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

Fusion Business Solutions Pvt Ltd

A Trusted Business Process Outsourcing Partner

$1,000+
< $25 / hr
250 - 999
Kew Gardens, NY
Ability to deliver
17
5
7.5
Reviews
Clients & experience
Market presence
Service Focus
40%
60% Other
Non-Voice BPO/Back Office Services

Freelancer Aid

Find almost anyone's email.

$1,000+
< $25 / hr
10 - 49
New York, NY
Ability to deliver
16.6
5
6.8
Reviews
Clients & experience
Market presence
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services

Leadroot

Leads delivered at scale

$1,000+
< $25 / hr
2 - 9
New York, NY
Ability to deliver
16.4
6.5
6.9
Reviews
Clients & experience
Market presence
Service Focus
60%
40% Other
Non-Voice BPO/Back Office Services

Skymax Contact Center Inc.

Integrity & Hard Work

Undisclosed
Undisclosed
50 - 249
Brooklyn, NY
Ability to deliver
14.8
6
7.3
Reviews
Clients & experience
Market presence
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Contenders Breakdown

Purple Sales

B2B Lead Gen Services USA | Canada | Europe

$10,000+
Undisclosed
10 - 49
New York, NY
Ability to deliver
14.5
6
7.1
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Cogneesol

DELIVERING MEANINGFUL BUSINESS OUTCOMES

Undisclosed
< $25 / hr
250 - 999
New York, NY
Ability to deliver
13.1
5
8
Service Focus
30%
70% Other
Non-Voice BPO/Back Office Services

Smyyth

Expert credit-to-cash services.

$1,000+
< $25 / hr
50 - 249
South Plainfield, NJ
Ability to deliver
6
8
Service Focus
100%
Non-Voice BPO/Back Office Services

AICOM Solutions

Relax.Focus.Outsource.

Undisclosed
Undisclosed
250 - 999
Woodbridge Township, NJ
Ability to deliver
10
8.7
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

Sun Knowledge

ONE WORLD ONE SUN

$1,000+
< $25 / hr
250 - 999
New York, NY
Ability to deliver
5
8.6
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Promantra

An ISO 9001 & ISO 27001 Certified Organization

$1,000+
< $25 / hr
250 - 999
Franklin Township, NJ
Ability to deliver
5
8.1
Service Focus
100%
Non-Voice BPO/Back Office Services

AthenaHealth

Improving your medical billing process.

$1,000+
< $25 / hr
1,000 - 9,999
Princeton, NJ
Ability to deliver
9.8
Service Focus
100%
Non-Voice BPO/Back Office Services

Carden IT Services

IT Support You Can Trust

$1,000+
$50 - $99 / hr
10 - 49
New York, NY
Ability to deliver
14.6
5
8.3
Service Focus
10%
90% Other
Non-Voice BPO/Back Office Services

Integreon

Insightful Outsourcing. Remarkable Results.

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
9.1
Service Focus
75%
25% Other
Non-Voice BPO/Back Office Services

Hi-Tech BPO

Data Entry & Data Processing Service Provider

$1,000+
< $25 / hr
250 - 999
New York, NY
Ability to deliver
8.9
8.6
Service Focus
100%
Non-Voice BPO/Back Office Services

Canon Business Process Services

New York Business Process Services Provider

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
6.5
Service Focus
70%
30% Other
Non-Voice BPO/Back Office Services

Conduit Global

a kgb company

$1,000+
< $25 / hr
250 - 999
New York, NY
Ability to deliver
6.1
Service Focus
100%
Non-Voice BPO/Back Office Services

Vee Technologies

Specialized Solutions Yield Extraordinary Outcomes

$1,000+
< $25 / hr
1,000 - 9,999
New York, NY
Ability to deliver
6.1
Service Focus
80%
20% Other
Non-Voice BPO/Back Office Services

Conduent

Advancing the everyday.

$1,000+
< $25 / hr
10,000+
New York, NY
Ability to deliver
5.9
Service Focus
50%
50% Other
Non-Voice BPO/Back Office Services

TDCX

Award-Winning Digital Economy Enabler

$100,000+
Undisclosed
10,000+
New York, NY
Ability to deliver
5.9
Service Focus
90%
10% Other
Non-Voice BPO/Back Office Services