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$50,000+Undisclosed1,000 - 9,999Serves New York City, NYServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 8 projectsROI CX Solutions is a customer service and call center management company known for its exceptional customer support, efficient call handling, and flexible service delivery. Across reviews, 100% of clients commend their customer service and adaptability to specific needs, while 80% highlight their punctuality and project management skills. Clients appreciate ROI CX Solutions for delivering cost-effective, high-quality service and seamless communication.
Reviews mention Creative
Clients have praised ROI CX Solutions for their creative collaboration and adaptability in enhancing customer support operations. One review highlighted their ability to seamlessly adjust to unique tech stack requirements and maintain consistent communication, significantly improving user experience. The company demonstrated a commitment to client satisfaction, resulting in measurable improvements in response times and customer ratings. Overall, the sentiment reflects a strong appreciation for ROI CX Solutions' innovative approach to problem-solving and operational efficiency.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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1 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Education, Medical, Retail, and Hospitality. Clients highlighted their expertise in customer service, operational support, and lead management. The overall sentiment is favorable, with notable strengths in communication, response times, and flexibility. In the Education and Medical sectors, they excelled in patient and student engagement, while in Retail and Hospitality, their operational support improved efficiency and customer satisfaction. ROI CX Solutions is well-suited for businesses seeking enhanced customer interactions and operational improvements.
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Other industries Education Advertising & marketing Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ROI CX Solutions is frequently praised for providing excellent value for money, as noted by multiple clients who highlighted their competitive pricing and high-quality service. One client stated that ROI CX Solutions offered 'good value for cost,' while another noted the company's ability to maintain operational flexibility and improve efficiency, all within budget. Overall, feedback indicates a strong sentiment towards ROI CX Solutions' pricing structure, aligning well with client expectations and project needs.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves New York City, NYServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.-
Call Center Services for Premium Coffee Brand
5.0 Apr 24, 2022Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Edison Township, NJ
Services provided
20% Advertising20% Back Office Outsourcing20% Branding +2 services20% Content Marketing20% Graphic DesignAMZ Book Publishing is an Edison Township, New Jersey-based Advertising company. Their services include Advertising and Branding.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed1,000 - 9,999East Windsor, NJ
Services provided
60% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +2 services10% Document Digitization & Management10% TranscriptionBack Office Outsourcing company QWay Healthcare was established in 2010. The team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Edison, NJ
Services provided
100% Back Office OutsourcingSmart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read moreEdison, NJ
311 College Drive
Edison, NJ 088172 - 5
1 (844) 412-1144
See All Locations (2)Edison, NJ
311 College Drive East
Edison, NJ 088372 - 5
1 (844) 412-1144
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
25% Custom Software Development25% IoT Development19% Customer Service Outsourcing +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
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UndisclosedUndisclosed50 - 249Westbury, NY
Services provided
80% Transcription10% Document Digitization & Management10% TranslationS10.AI Inc is a Transcription company established in 2022. The firm offers Transcription and Translation, and is midsize.
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$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Fairfield, NJ
Services provided
80% IT Managed Services20% Document Digitization & ManagementUBSOffice is an IT managed services company. Their small team is headquartered in Fairfield, New Jersey. Their services include IT managed services and Document Digitization & Management.
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$1,000+Undisclosed10 - 49Eatontown, NJ
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingSales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Shrewsbury, NJ
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
50% Business Consulting30% Customer Service Outsourcing20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Plainfield, NJ
Services provided
25% Benefits Administration25% HR Consulting25% HR Outsourcing +2 services20% Back Office Outsourcing5% Insurance Services & BrokersMy Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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UndisclosedUndisclosed10 - 49Elmont, NY
Services provided
15% Back Office Outsourcing15% IT Strategy Consulting15% Mobile App Development +4 services15% Pay Per Click15% Search Engine Optimization15% Web Development10% BrandingSee all 1 projectsEnvision International provides website development services, as reflected in their work with Active Air Solutions, where they successfully developed an online booking platform. Reviews highlight the company's timely delivery and responsive nature, although there is a suggestion for increased professionalism. Budget-friendly pricing was a notable factor in their selection.
See All Locations (3)Elmont, NY
1389 Hempstead Turnpike,
Elmont, NY 110031
+1.914.340.1106
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UndisclosedUndisclosedFreelancerNew York, NY
Services provided
30% Accounting25% Back Office Outsourcing25% Business Consulting +1 service20% Financial ConsultingEstablished in 1994, Professional Bookkeeping Service of NY is a small Accounting company located in New York, New York. Their team focuses on Accounting and Business Consulting.
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UndisclosedUndisclosed10 - 49Marlboro Township, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocated in Marlboro Township, New Jersey, Locksmith Solution Services is a Business Consulting company. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% AI Consulting10% Architectural Design10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% Data Annotation Services10% Engineering10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Litigation Support Services10% Product DesignSee all 20 projectsBackoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Backoffice Pro has received positive feedback from clients over the last six months, highlighting their reliability and professionalism. Clients praised their effective operational and administrative support, noting improvements in workflow efficiency and task turnaround times. Specific commendations included their adaptability to shifting priorities and a proactive approach to problem-solving. While overall satisfaction was high, some clients suggested enhancements in communication regarding project updates. Overall, Backoffice Pro is seen as a valuable partner for businesses seeking consistent and quality back-office support.Was this helpful?
Industry Experience
Backoffice Pro has demonstrated significant expertise across various industries, including Advertising & Marketing, Information Technology, Insurance, and Business Services. Clients noted their strengths in operational efficiency, administrative support, and project management, leading to improvements in workflow and data accuracy. Overall sentiment is highly positive, with particular praise for their flexibility, communication, and ability to meet deadlines, making them a suitable partner for businesses seeking reliable back-office solutions.
Read All ReviewsSelect Industry to see insights
Automotive Contracting Advertising & marketing Other industries Arts, entertainment & music Information technology Business services InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Backoffice Pro's competitive pricing and excellent value for money. Many reviews note that the firm's services fit within their budgets while delivering high-quality outcomes. For instance, one client stated, "Pricing fit our budget" and emphasized the "good value for cost." Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service delivery, resulting in improved operational efficiency and reduced internal workloads.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Local insurance clients describe Backoffice Pro as a capable partner for complex operational support, including policy records, endorsements, renewals, CRM maintenance, and compliance-focused documentation. Their feedback emphasizes high accuracy, quick turnaround, structured project management, and less work for internal teams.Read Local ReviewsWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Hicksville, NY
Services provided
50% AI Agents20% Back Office Outsourcing15% AI Consulting +1 service15% Data Annotation ServicesData Qualytic, an AI Agents company, is located in Hicksville, New York and Ahmedabad, India. Their services include AI Agents and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Tinton Falls, NJ
Services provided
50% Document Digitization & Management50% Waste ManagementLaunched in 1988, Monmouth Wire Computer Recycling is a Document Digitization & Management and Waste Management company. The team provides Document Digitization & Management and Waste Management.
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$1,000+$200 - $300 / hr2 - 9Uniondale, NY
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Financial Advising & Planning20% Fractional CFO ServicesLaunched in 2011, IFG Corporate Accounting Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Levittown, NY
Services provided
25% Business Consulting25% Compliance Consulting25% Customer Service Outsourcing +2 services15% Call Center Services10% TranscriptionCustomer Service Outsourcing company MedMaxBill, Inc. Was established in 2026. In Levittown, New York, the team offers Customer Service Outsourcing and Compliance Consulting.
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Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Accounting20% Back Office Outsourcing20% Business Valuation Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
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Undisclosed$150 - $199 / hr10 - 49South Amboy, NJ
Services provided
40% Business Consulting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingImpact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10,000+Princeton, NJ
Services provided
25% Accounting25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Insurance Services & BrokersBack Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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UndisclosedUndisclosedFreelancerFort Lee, NJ
Services provided
20% Branding20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentEstablished in 2021, Solar Dynamite LLC is a branding agency. Based in Fort Lee, New Jersey, the team provides Branding and Email Marketing.
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$1,000+Undisclosed10 - 49Edison, NJ
Services provided
70% HR Consulting20% Back Office Outsourcing10% Business ConsultingCrewcy, a HR Consulting company, provide HR Consulting and Back Office Outsourcing. They were founded in 2015.
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$1,000+< $25 / hr50 - 249Bay Shore, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Customer Service OutsourcingAGTVA360 is a Dhaka, Bangladesh-based answering service company. Launched in 2021, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Bay Shore, NY
48 Idaho Street
Bay Shore, NY 1170641 - 49
+1 803-636-2230
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Customer Service OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New Brunswick, NJ
Services provided
30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Recruiting +1 service20% StaffingVignectic is a small Back Office Outsourcing company in New Brunswick, New Jersey. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Recruiting20% Recruitment Process Outsourcing +3 services20% Staffing10% Content Writing Services10% Sales OutsourcingAxe Staffing & Recruiting is a small Business Consulting company. They provide Business Consulting and Staffing and were launched in 2016.
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UndisclosedUndisclosed10 - 49Jersey City, NJ
Services provided
10% Accounting10% Back Office Outsourcing10% Business Consulting +9 services10% Compliance Consulting10% Corporate Law10% Direct Marketing10% Graphic Design10% Web Development5% Digital Strategy5% Logo5% Social Media Marketing5% Web DesignKonnext Solutions is a Direct Marketing company established in 2015. Headquartered in Jersey City, New Jersey and Rawalpindi, Pakistan, the team specializes in Direct Marketing and Graphic Design.
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UndisclosedUndisclosed10 - 49Astoria, NY
Services provided
10% Branding10% Business Consulting10% Content Marketing +8 services10% Conversion Optimization10% Corporate Training & Coaching10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web Design5% Email Marketing5% Market ResearchSkyrocketCoach is a branding firm. Their team is based in Astoria, New York and offers Branding and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Melville, NY
Services provided
50% BI & Big Data Consulting & SI10% Call Center Services10% Digital Strategy +3 services10% HR Consulting10% Other Digital Marketing10% TranscriptionDataservices2globe is a data analytics company. They focus on BI & big data consulting & SI and Digital Strategy and were launched in 2014. The company is in Melville, New York.
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$1,000+Undisclosed2 - 9Morris Plains, NJ
Services provided
60% ERP Consulting and SI15% Custom Software Development15% Web Development +1 service10% Call Center ServicesLocated in Morris Plains, New Jersey, Internet Customer Solutions, Inc. Is a small ERP consulting and SI company. The team offers ERP consulting and SI and Custom Software Development.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSee all 18 projectsAnswering Legal is a specialized answering service company catering primarily to legal professionals. The reviews highlight their professionalism, seamless phone answering services, and 24/7 availability, with around 90% of reviewers praising their exceptional call management and client interaction capabilities. Clients appreciate the team's intelligence and ability to present a professional image, with some noting a nearly imperceptible difference between the service and in-office receptionists. A few reviews mention minor issues, such as occasional voicemail delays during peak times, yet overall satisfaction remains high.
Reviews mention Helpful
Clients express high satisfaction with Answering Legal, noting their helpfulness in managing calls and retaining clients. One client emphasized that the service is crucial in securing leads, stating, 'If Answering Legal nets one lead a month, they more than pay for themselves.' Another client praised the team's courteousness and immediate communication, affirming, 'I know they will answer every single call.' Overall, sentiment reflects strong approval of the service's effectiveness and reliability.-
Intake & Answering Services for Tax Firm
5.0 May 12, 2020They do a great job taking information from clients and always get back to me immediately. Answering Legal is always courteous and helpful to the client, they represent me well. Our clients have been very appreciative of the service. I have never had any unpleasant situations with the Answering Legal team. Their customer service is superb.
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Answering Services for Criminal Defense Law Firm
5.0 May 13, 2020Not only have they been helpful in netting me new clients, but they’ve also helped me retain current clients. I can manage my quality control more easily. Answering Legal works best for my personality. I’m not the most organized of people, so having my calls and messages organized in the way Answering Legal does is very helpful.
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Industry Experience
Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in New York City highlight Answering Legal’s ability to screen callers, gather case details, and route urgent inquiries by phone, text, or email. They value courteous operators, reliable after-hours coverage, and responsive support across solo practices and law firms.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosedFreelancerMorris Plains, NJ
Services provided
20% Business Consulting20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Advising & Planning20% Insurance Services & BrokersBusiness Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9South Plainfield, NJ
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +4 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Sales OutsourcingEstablished in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
30% Call Center Services30% Recruiting30% Staffing +1 service10% Business ConsultingAnswering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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UndisclosedUndisclosed10 - 49Hazlet, NJ
Services provided
40% Corporate Training & Coaching20% Business Consulting20% Content Writing Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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$1,000+$25 - $49 / hr10 - 49New City, NY
Services provided
50% Content Writing Services30% Business Consulting20% Customer Service OutsourcingContent Writing Services company books publishing inc is headquartered in New City, New York. They focus on Content Writing Services and Business Consulting.
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$1,000+$300+ / hrFreelancerMatawan, NJ
Services provided
60% AI Consulting20% Sales Outsourcing5% AI Agents +3 services5% AI Development5% Business Continuity Management5% Generative AIGet 'er Done is an AI Consulting company founded in 2025. Their services include AI Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Darien, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
Services provided
50% Back Office Outsourcing50% Building Security ServicesHealth Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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$5,000+< $25 / hr50 - 249East Windsor, NJ
Services provided
20% AI Development20% Business Consulting20% Call Center Services +4 services10% Custom Software Development10% Generative AI10% Low/No Code Development10% Web DesignIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
Read moreSee All Locations (3)East Windsor, NJ
1249 South River Road
East Windsor, NJ 0851250 - 75
+91 9846542491
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 13 New York City BPO Services
-
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
35/40.020/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
24.9/40.020/20 Reviews1.4/10 Clients & Experience3.4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
29.6/40.017/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
22.1/40.016.2/20 Reviews2.2/10 Clients & Experience3.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
31.7/40.018.6/20 Reviews9.7/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
24.9/40.018.2/20 Reviews2.2/10 Clients & Experience4.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
18.7/40.09.2/20 Reviews5.8/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
27.8/40.015.8/20 Reviews8.1/10 Clients & Experience3.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
28.4/40.015.8/20 Reviews8.2/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
22.2/40.014.6/20 Reviews3.1/10 Clients & Experience4.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
13.9/40.00/20 Reviews9/10 Clients & Experience5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
28.2/40.016.2/20 Reviews9/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+Undisclosed50 - 249New York, NY
Ability to deliver
22/40.018/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
23.5/40.016.2/20 Reviews3.2/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
21.9/40.016.2/20 Reviews0.9/10 Clients & Experience4.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+$200 - $300 / hr10 - 49New York, NY
Ability to deliver
21.4/40.017.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
27.6/40.016.6/20 Reviews7.5/10 Clients & Experience3.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
18.7/40.013/20 Reviews1.3/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.1/40.014.6/20 Reviews4.8/10 Clients & Experience3.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
25.3/40.016.8/20 Reviews4.2/10 Clients & Experience4.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
21.8/40.016.6/20 Reviews1.6/10 Clients & Experience3.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
6.8/40.00/20 Reviews2.4/10 Clients & Experience4.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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