Top BPO Companies in New York City
12 Leaders 15 Contenders
478 Companies
List of the Top New York City BPO Services
Sponsored
-
Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves New York City, NYServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
Read Full Review
Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently highlight the professionalism and approachability of the Hugo team, emphasizing their effective communication and responsiveness. One client noted that the team was 'incredibly easy and fun to work with,' fostering a collaborative atmosphere that significantly contributed to project success. The team's dedication to aligning with client needs and their commitment to quality were also frequently praised, reinforcing the overall sentiment of a great team that genuinely cares about client success.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$100,000+Undisclosed10,000+Serves New York City, NYServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed2 - 9Mountainside, NJ
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)10% HR Consulting +4 services10% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% StaffingSnelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed2 - 9Brooklyn, NY
Services provided
20% Blockchain Marketing20% Social Media Marketing10% Affiliate Marketing +5 services10% Branding10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine OptimizationOnline Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
Read more -
$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Edison, NJ
Services provided
100% Back Office OutsourcingSmart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read moreEdison, NJ
311 College Drive
Edison, NJ 088172 - 5
1 (844) 412-1144
See All Locations (2)Edison, NJ
311 College Drive East
Edison, NJ 088372 - 5
1 (844) 412-1144
Was this helpful?
-
UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
25% Custom Software Development25% IoT Development19% Customer Service Outsourcing +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read more -
UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
60% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
Read more -
UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
Read more -
UndisclosedUndisclosed10 - 49Shrewsbury, NJ
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
Read more -
$1,000+Undisclosed10 - 49Eatontown, NJ
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingSales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Plainfield, NJ
Services provided
25% Benefits Administration25% HR Consulting25% HR Outsourcing +2 services20% Back Office Outsourcing5% Insurance Services & BrokersMy Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
Read more -
$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
50% Business Consulting30% Customer Service Outsourcing20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Fairfield, NJ
Services provided
80% IT Managed Services20% Document Digitization & ManagementUBSOffice is an IT managed services company. Their small team is headquartered in Fairfield, New Jersey. Their services include IT managed services and Document Digitization & Management.
Read more -
$1,000+$25 - $49 / hr50 - 249Hicksville, NY
Services provided
50% AI Agents20% Back Office Outsourcing15% AI Consulting +1 service15% Data Annotation ServicesData Qualytic, an AI Agents company, is located in Hicksville, New York and Ahmedabad, India. Their services include AI Agents and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Marlboro Township, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocated in Marlboro Township, New Jersey, Locksmith Solution Services is a Business Consulting company. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% AI Consulting10% Architectural Design10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% Data Annotation Services10% Engineering10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Litigation Support Services10% Product DesignSee all 20 projectsBackoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.
Reviews mention Accommodating
Clients have consistently praised Backoffice Pro for their accommodating approach, noting a tailored service that meets specific needs. One client highlighted the 'white glove treatment' and exceptional communication, stating that Backoffice Pro exceeded expectations daily. Another emphasized the customized support that made the process smooth and efficient, likening the experience to having an entire HR and IT department without the associated costs. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness.-
Staffing & Recruiting Services for Gymnastics Center
5.0 Apr 3, 2026Once we chose the candidate there has been amazing support for her through Backoffice Pro team and HR. Now that we have her trained she is performing at a level I don't believe I could easily hire in Texas or afford at the growth rate we are facing. Every person at Backoffice Pro I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship. It's a smooth process and working very well. They accommodate my needs on a customized basis. Working with Backoffice Pro is like having an entire HR department and IT department without having the payroll.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Backoffice Pro's competitive pricing and excellent value for money. Many reviews note that the firm's services fit within their budgets while delivering high-quality outcomes. For instance, one client stated, "Pricing fit our budget" and emphasized the "good value for cost." Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service delivery, resulting in improved operational efficiency and reduced internal workloads.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Local clients describe Backoffice Pro as a dependable partner for insurance support, noting their expertise in policy management, quote processing, and compliance. They commend the team’s high accuracy, quick turnaround, and consistent project management, leading to smoother operations and better resource allocation.Read Local ReviewsWas this helpful?
-
-
$1,000+$200 - $300 / hr2 - 9Uniondale, NY
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Financial Advising & Planning20% Fractional CFO ServicesLaunched in 2011, IFG Corporate Accounting Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Accounting20% Back Office Outsourcing20% Business Valuation Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
Was this helpful?
-
UndisclosedUndisclosed10 - 49Tinton Falls, NJ
Services provided
50% Document Digitization & Management50% Waste ManagementLaunched in 1988, Monmouth Wire Computer Recycling is a Document Digitization & Management and Waste Management company. The team provides Document Digitization & Management and Waste Management.
Read more -
$1,000+< $25 / hr2 - 9Levittown, NY
Services provided
25% Business Consulting25% Compliance Consulting25% Customer Service Outsourcing +2 services15% Call Center Services10% TranscriptionCustomer Service Outsourcing company MedMaxBill, Inc. Was established in 2026. In Levittown, New York, the team offers Customer Service Outsourcing and Compliance Consulting.
Read more -
UndisclosedUndisclosed10 - 49Elmont, NY
Services provided
15% Back Office Outsourcing15% IT Strategy Consulting15% Mobile App Development +4 services15% Pay Per Click15% Search Engine Optimization15% Web Development10% BrandingSee all 1 projectsEnvision International provides website development services, as reflected in their work with Active Air Solutions, where they successfully developed an online booking platform. Reviews highlight the company's timely delivery and responsive nature, although there is a suggestion for increased professionalism. Budget-friendly pricing was a notable factor in their selection.
See All Locations (3)Elmont, NY
1389 Hempstead Turnpike,
Elmont, NY 110031
+1.914.340.1106
Was this helpful?
-
UndisclosedUndisclosedFreelancerNew York, NY
Services provided
30% Accounting25% Back Office Outsourcing25% Business Consulting +1 service20% Financial ConsultingEstablished in 1994, Professional Bookkeeping Service of NY is a small Accounting company located in New York, New York. Their team focuses on Accounting and Business Consulting.
Read more -
Undisclosed$150 - $199 / hr10 - 49South Amboy, NJ
Services provided
40% Business Consulting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingImpact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
Read more -
$1,000+Undisclosed10 - 49Edison, NJ
Services provided
70% HR Consulting20% Back Office Outsourcing10% Business ConsultingCrewcy, a HR Consulting company, provide HR Consulting and Back Office Outsourcing. They were founded in 2015.
Read more -
$25,000+< $25 / hr10,000+Princeton, NJ
Services provided
25% Accounting25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Insurance Services & BrokersBack Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
Read more -
$5,000+< $25 / hr1,000 - 9,999East Windsor, NJ
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Business ConsultingQWay Healthcare, a large Customer Service Outsourcing company, is headquartered in East Windsor, New Jersey. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Customer Service OutsourcingGallery Locksmith Store is a Business Consulting company. Their small team is in Stamford, Connecticut. Their services include Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Bay Shore, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Customer Service OutsourcingAGTVA360 is a Dhaka, Bangladesh-based answering service company. Launched in 2021, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Bay Shore, NY
48 Idaho Street
Bay Shore, NY 1170641 - 49
+1 803-636-2230
Was this helpful?
-
UndisclosedUndisclosedFreelancerFort Lee, NJ
Services provided
20% Branding20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentEstablished in 2021, Solar Dynamite LLC is a branding agency. Based in Fort Lee, New Jersey, the team provides Branding and Email Marketing.
Read more -
$1,000+< $25 / hr50 - 249Melville, NY
Services provided
50% BI & Big Data Consulting & SI10% Call Center Services10% Digital Strategy +3 services10% HR Consulting10% Other Digital Marketing10% TranscriptionDataservices2globe is a data analytics company. They focus on BI & big data consulting & SI and Digital Strategy and were launched in 2014. The company is in Melville, New York.
Read more -
UndisclosedUndisclosedFreelancerMorris Plains, NJ
Services provided
20% Business Consulting20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Advising & Planning20% Insurance Services & BrokersBusiness Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+Undisclosed2 - 9Morris Plains, NJ
Services provided
60% ERP Consulting and SI15% Custom Software Development15% Web Development +1 service10% Call Center ServicesLocated in Morris Plains, New Jersey, Internet Customer Solutions, Inc. Is a small ERP consulting and SI company. The team offers ERP consulting and SI and Custom Software Development.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Galaxy Locksmith Store is located in Stamford, Connecticut. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49New Brunswick, NJ
Services provided
30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Recruiting +1 service20% StaffingVignectic is a small Back Office Outsourcing company in New Brunswick, New Jersey. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSee all 18 projectsAnswering Legal is a specialized answering service company catering primarily to legal professionals. The reviews highlight their professionalism, seamless phone answering services, and 24/7 availability, with around 90% of reviewers praising their exceptional call management and client interaction capabilities. Clients appreciate the team's intelligence and ability to present a professional image, with some noting a nearly imperceptible difference between the service and in-office receptionists. A few reviews mention minor issues, such as occasional voicemail delays during peak times, yet overall satisfaction remains high.
Reviews mention Easy to work with
Overall, clients express a strong sentiment that Answering Legal is easy to work with. They highlight prompt communication, responsiveness, and a dedicated team. For instance, one client noted, "Whenever I shoot them an e-mail I immediately get a response," while another mentioned, "It's very easy to get in contact with them." Multiple reviews emphasized the team's knowledge and willingness to cater to specific client needs, reinforcing the positive sentiment regarding collaboration.-
Answering Services for Criminal Defense & DWI Practice
5.0 May 21, 2020They’re pretty consistent and responsive to my needs. Whenever I shoot them an e-mail I immediately get a response. They’re very easy to get ahold of.
Read Full Review
Was this helpful?
Industry Experience
Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$300+ / hrFreelancerMatawan, NJ
Services provided
60% AI Consulting20% Sales Outsourcing5% AI Agents +3 services5% AI Development5% Business Continuity Management5% Generative AIGet 'er Done is an AI Consulting company founded in 2025. Their services include AI Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Recruiting20% Recruitment Process Outsourcing +3 services20% Staffing10% Content Writing Services10% Sales OutsourcingAxe Staffing & Recruiting is a small Business Consulting company. They provide Business Consulting and Staffing and were launched in 2016.
Read more -
UndisclosedUndisclosed10 - 49Jersey City, NJ
Services provided
10% Accounting10% Back Office Outsourcing10% Business Consulting +9 services10% Compliance Consulting10% Corporate Law10% Direct Marketing10% Graphic Design10% Web Development5% Digital Strategy5% Logo5% Social Media Marketing5% Web DesignKonnext Solutions is a Direct Marketing company established in 2015. Headquartered in Jersey City, New Jersey and Rawalpindi, Pakistan, the team specializes in Direct Marketing and Graphic Design.
Read more -
UndisclosedUndisclosed10 - 49Astoria, NY
Services provided
10% Branding10% Business Consulting10% Content Marketing +8 services10% Conversion Optimization10% Corporate Training & Coaching10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web Design5% Email Marketing5% Market ResearchSkyrocketCoach is a branding firm. Their team is based in Astoria, New York and offers Branding and Social Media Marketing.
Read more -
$1,000+$25 - $49 / hr10 - 49New City, NY
Services provided
50% Content Writing Services30% Business Consulting20% Customer Service OutsourcingContent Writing Services company books publishing inc is headquartered in New City, New York. They focus on Content Writing Services and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9South Plainfield, NJ
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +4 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Sales OutsourcingEstablished in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
Read more -
UndisclosedUndisclosed2 - 9Montville, NJ
Services provided
30% Call Center Services30% Recruiting30% Staffing +1 service10% Business ConsultingAnswering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
Read more -
UndisclosedUndisclosed10 - 49Hazlet, NJ
Services provided
40% Corporate Training & Coaching20% Business Consulting20% Content Writing Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
Read more -
UndisclosedUndisclosed10 - 49Darien, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store, a small Business Consulting company, is located in Darien, Connecticut. The team provides Business Consulting and Back Office Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 12 New York City BPO Services
-
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
34.8/40.017.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
23.4/40.017.8/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28.8/40.018.2/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.2/40.018/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
36.2/40.018.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
29.1/40.017/20 Reviews7.5/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.2/40.017.2/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
20.8/40.013/20 Reviews1.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
19.2/40.015.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
23.5/40.017/20 Reviews1.6/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Similar Categories
Related Services
Specialties
Nearby Locations
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.