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Top BPO Companies in New York City

BPO services, also known as Business Process Outsourcing services, refer to the practice of contracting specific business functions or processes to external service providers. They provide services such as customer support and call center services, data entry, accounting, HR services, IT, and more. By hiring a BPO service provider, companies can reduce costs while allowing their internal team to focus on their core competencies. Additionally, BPO service providers are specialized and have extensive expertise in specific areas. They bring industry knowledge, best practices, and the latest technology to deliver efficient and high-quality services. Companies can leverage this expertise without having to invest in training or hiring specialized staff.

Ratings Updated: January 25, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Unity Communications' reasonable pricing. One client highlighted that the pricing fit their budget and provided good value for the cost, noting it as a key factor in their decision to select Unity over competitors. Additionally, the client appreciated the fair pricing, which contributed to a positive culture fit within their organization. Overall, the feedback indicates satisfaction with the affordability of services provided.

Data Analysis & Management for B2B SaaS Company

5.0 Feb 25, 2025

Unity has been extremely good at communicating throughout the entire process. Pricing is fair and there is peace of mind knowing their hires are being taken care of which in turn leads to a good culture fit within our company.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 171 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.

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Reviews mention Well-organized projects
Clients consistently highlight Remote CoWorker's exceptional project organization and management. One client noted, 'Camille demonstrated strong organizational and follow-through skills, ensuring deliverables were completed on or ahead of schedule.' Another remarked on their effective prioritization and prompt response to needs, stating, 'Her project management has been excellent.' Overall, the sentiment reflects a high level of satisfaction with the company's ability to manage projects efficiently and meet client expectations.

VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re on top of everything; they accomplish all of their tasks. We communicate using Skype, WhatsApp, and more. They use RingCentral for calls.
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

Her project management has been excellent. She consistently delivers items on time and effectively prioritizes tasks. Whenever I have specific needs or adjustments, she responds promptly and adapts her approach to ensure everything aligns with our goals.
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Transcription, Billing & Verification for Medical Office

5.0 Aug 9, 2025

They were well organized for the interview and onboarding process and were able to provide me many candidates in a very short time period.
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Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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19 of 19 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 19 times in the past 6 months
Recent reviews of Remote CoWorker highlight a consistently positive client sentiment, with notable feedback emphasizing their impressive communication, efficiency, and responsiveness. Clients reported significant productivity improvements, such as a 30% increase in efficiency and saving 5-10 hours weekly. Specific praise was directed towards account managers for their professionalism and dedication. Clients expressed satisfaction with the onboarding process and the alignment of Remote CoWorker's services with their needs, with no major areas for improvement identified.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, demonstrating notable strengths in administrative support, project management, and client communication. In healthcare, clients praised their efficiency in managing scheduling and office tasks, leading to improved patient care. In legal and real estate sectors, they excelled in providing reliable virtual assistants, enhancing operational efficiency. Overall, their expertise suits businesses in healthcare, legal, and real estate, with a strong impact on productivity and cost-effectiveness.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's pricing and value for money, noting that their services align well with budgetary constraints. For instance, one client highlighted that Remote CoWorker offered 'good value for cost,' and another emphasized their ability to quickly match qualified candidates at competitive rates. Overall, feedback indicates a strong sentiment regarding affordability and the quality of service provided, making them a favorable choice for businesses seeking cost-effective virtual assistance.
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Translate ideas into products
Clients have expressed high satisfaction with TechSpeed LLC's ability to translate ideas into actionable products. One reviewer highlighted their remarkable skill in converting verbal discussions into targeted action items, which significantly enhanced the project's outcomes. The swift delivery of a comprehensive research report, coupled with effective communication and a structured process, underscores their competence. Overall, the sentiment is overwhelmingly positive, with clients recommending TechSpeed as a reliable partner for data-driven projects.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent client feedback for TECHSPEED INC reflects a consistently positive sentiment, highlighting their effective project management, responsiveness, and commitment to quality. Notably, an Executive Assistant from Best Care praised their proactive communication and high accuracy in data entry, while the Owner of Rittenhouse Needlepoint commended their high-touch approach and understanding of client needs. Additionally, a Senior Analyst at TransUnion noted their timeliness and helpfulness on projects, with no areas for improvement identified by clients.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)
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S10.AI Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Westbury, NY

Services provided

80% Transcription

10% Document Digitization & Management

10% Translation

S10.AI Inc is a Transcription company established in 2022. The firm offers Transcription and Translation, and is midsize.
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Snelling Staffing - Mountainside, NJ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountainside, NJ

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +4 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Staffing

Snelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and effective service delivery. Clients from Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, praising the team's responsiveness and attention to detail. Similarly, National University emphasized the seamless integration of HelpSquad's solutions, describing their service as 'turn key' and adaptable to changing needs. Overall, HelpSquad is recognized for its high value and personalized service.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New York City, NY

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Passionate about their work
Clients express a strong appreciation for Boldr.'s passion for their work, emphasizing their commitment to client satisfaction and integration into business operations. One client noted, 'Boldr.’s passion for their company and people is their biggest strength,' reflecting an overall positive sentiment. The team is described as responsive and dedicated, fostering a collaborative environment that meets client needs effectively.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. They’re open to requests from our side, and my experience with them has been very smooth. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Timely
Overall feedback regarding timeliness from clients highlights Big Outsource's exceptional project management. Clients noted that deliverables were consistently on time, with one remarking on a 40% reduction in response times and another on email response improvements from 48 to under 12 hours. The proactive communication style and ability to quickly integrate feedback were also praised, reinforcing a strong sentiment of reliability and efficiency in meeting deadlines across various projects.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Online Situation Academy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brooklyn, NY

Services provided

20% Blockchain Marketing

20% Social Media Marketing

10% Affiliate Marketing +5 services

10% Branding

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

Online Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
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Common Acquire

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Advertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Smart HealthCare Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Edison, NJ

Services provided

100% Back Office Outsourcing

Smart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Edison, NJ

311 College Drive East
Edison, NJ 08837
2 - 5

1 (844) 412-1144

Edison, NJ

311 College Drive
Edison, NJ 08817
2 - 5

1 (844) 412-1144

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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

25% Custom Software Development

25% IoT Development

19% Customer Service Outsourcing +3 services

11% Call Center Services

10% HR Outsourcing

10% IT Staff Augmentation

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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QWay Healthcare

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

East Windsor, NJ

Services provided

60% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +2 services

10% Document Digitization & Management

10% Transcription

QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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Express Virtual Assistant

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a company specializing in virtual marketing assistance, offering services such as Google Ads and social media marketing. They have received positive feedback for their ability to increase sales qualified leads by 23% and for providing timely deliveries with a well-qualified and experienced team.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Express Virtual Assistant highlight positive client experiences, particularly in virtual marketing services. One client noted a 23% increase in sales qualified leads due to their effective Google Ads and social media strategies. The company is commended for its timely deliveries and well-qualified team, with clients appreciating the value for cost. Overall, sentiment is highly favorable, with clients expressing satisfaction and noting a smooth engagement process.
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Industry Experience

Express Virtual Assistant has demonstrated significant expertise in the business services industry, particularly in virtual marketing solutions. Their tailored Google Ads and social media campaigns have resulted in a 23% increase in sales qualified leads for clients like Photo Editing Outsourcing. Feedback highlights their well-qualified team, timely project deliveries, and effective communication. Overall, the sentiment is highly positive, making them a strong candidate for businesses seeking enhanced marketing outcomes.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed that Express Virtual Assistant offers good value for the cost, highlighting their effective Google Ads and social media marketing services. One client noted a 23% increase in sales qualified leads, indicating a strong return on investment. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, with timely deliveries and a well-qualified team further enhancing perceived value.
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Bota Group

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

White Plains, NY

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Accounting +1 service

20% Business Consulting

Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Marketing esq

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shrewsbury, NJ

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Marketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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Backoffice Pro

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a back-office support company specializing in image processing, workflow management, and quality checks for high-volume photo editing tasks. Reviews indicate a 95% delivery SLA adherence rate and improvements in turnaround time by 25%–30%. Clients appreciate their structured project management and seamless integration, although some suggest enhancements in capacity planning and performance reporting.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Backoffice Pro indicate a positive sentiment, highlighting their effective end-to-end back-office support that has significantly improved turnaround times by 25-30% and reduced rework rates by 20%. Clients commend their structured project management and proactive communication, which facilitates seamless integration into existing workflows. However, suggestions for improvement include enhanced capacity planning during high-volume periods and more detailed performance reporting for greater transparency.
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Industry Experience

Backoffice Pro has demonstrated significant expertise in the business services sector, particularly in photo and video editing outsourcing. Feedback highlights their strengths in streamlining workflows, improving turnaround times by 25-30%, and enhancing quality control, which fosters client satisfaction. Their structured project management and proactive communication are noted as key strengths. Potential clients in the photography and e-commerce industries seeking reliable back-office support may find Backoffice Pro to be a strong fit.
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Average Project Cost Breakdown

What Clients Have Said
Clients have reported that Backoffice Pro offers excellent value for money, with significant improvements in turnaround times and consistency. One client noted a 25%-30% increase in efficiency and a 20% reduction in rework rates, attributing these gains to the structured quality checks provided by the company. Overall sentiment indicates satisfaction with pricing relative to the quality of service, with a desire for enhanced capacity planning and performance reporting as areas for potential improvement.
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Commence Corporation

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Eatontown, NJ

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing

Sales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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Advicekey Professional Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Edison, NJ

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Valuation Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

Advicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Edison, NJ

3504 Springbrook Drive
Edison, NJ 08820
1

+918698737210

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My Virtual HR Director

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plainfield, NJ

Services provided

25% Benefits Administration

25% HR Consulting

25% HR Outsourcing +2 services

20% Back Office Outsourcing

5% Insurance Services & Brokers

My Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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HCAS - Health Care Answering Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

North Bellmore, NY

Services provided

100% Call Center Services

Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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AgiraSure

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Brunswick Township, NJ

Services provided

50% Business Consulting

30% Customer Service Outsourcing

20% IT Strategy Consulting

Business Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
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UBSOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fairfield, NJ

Services provided

80% IT Managed Services

20% Document Digitization & Management

UBSOffice is an IT managed services company. Their small team is headquartered in Fairfield, New Jersey. Their services include IT managed services and Document Digitization & Management.
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IFG Corporate Accounting Services

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

Uniondale, NY

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Financial Advising & Planning

20% Fractional CFO Services

Launched in 2011, IFG Corporate Accounting Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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NetTel USA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Farmingdale, NY

Services provided

100% Call Center Services

NetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
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Monmouth Wire Computer Recycling

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tinton Falls, NJ

Services provided

50% Document Digitization & Management

50% Waste Management

Launched in 1988, Monmouth Wire Computer Recycling is a Document Digitization & Management and Waste Management company. The team provides Document Digitization & Management and Waste Management.
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Envision International

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Elmont, NY

Services provided

15% Back Office Outsourcing

15% IT Strategy Consulting

15% Mobile App Development +4 services

15% Pay Per Click

15% Search Engine Optimization

15% Web Development

10% Branding

Envision International provides website development services, as reflected in their work with Active Air Solutions, where they successfully developed an online booking platform. Reviews highlight the company's timely delivery and responsive nature, although there is a suggestion for increased professionalism. Budget-friendly pricing was a notable factor in their selection.

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Elmont, NY

1389 Hempstead Turnpike,
Elmont, NY 11003
1

+1.914.340.1106

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Professional Bookkeeping Service of NY

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

New York, NY

Services provided

30% Accounting

25% Back Office Outsourcing

25% Business Consulting +1 service

20% Financial Consulting

Established in 1994, Professional Bookkeeping Service of NY is a small Accounting company located in New York, New York. Their team focuses on Accounting and Business Consulting.
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Statlinx

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stamford, CT

Services provided

70% Call Center Services

30% Back Office Outsourcing

Founded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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Impact Global Solutions Group LLC

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

South Amboy, NJ

Services provided

40% Business Consulting

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Outsourcing

Impact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
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Outsource RCM

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Outsource RCM is a Back Office Outsourcing company in Princeton, New Jersey. Founded in 2004, the team specializes in Back Office Outsourcing.
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Crewcy

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Edison, NJ

Services provided

70% HR Consulting

20% Back Office Outsourcing

10% Business Consulting

Crewcy, a HR Consulting company, provide HR Consulting and Back Office Outsourcing. They were founded in 2015.
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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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Endicott Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

South Brunswick Township, NJ

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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Solar Dynamite LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Fort Lee, NJ

Services provided

20% Branding

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

Established in 2021, Solar Dynamite LLC is a branding agency. Based in Fort Lee, New Jersey, the team provides Branding and Email Marketing.
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Dataservices2globe

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Melville, NY

Services provided

50% BI & Big Data Consulting & SI

10% Call Center Services

10% Digital Strategy +3 services

10% HR Consulting

10% Other Digital Marketing

10% Transcription

Dataservices2globe is a data analytics company. They focus on BI & big data consulting & SI and Digital Strategy and were launched in 2014. The company is in Melville, New York.
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Alldigi Tech

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Morris Plains, NJ

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Advising & Planning

20% Insurance Services & Brokers

Business Consulting company Alldigi Tech was founded in 2005. Located in Morris Plains, New Jersey, the team offers Business Consulting and Finance & Accounting Outsourcing (FAO).
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Internet Customer Solutions, Inc.

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Morris Plains, NJ

Services provided

60% ERP Consulting and SI

15% Custom Software Development

15% Web Development +1 service

10% Call Center Services

Located in Morris Plains, New Jersey, Internet Customer Solutions, Inc. Is a small ERP consulting and SI company. The team offers ERP consulting and SI and Custom Software Development.
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Vignectic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New Brunswick, NJ

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Vignectic is a small Back Office Outsourcing company in New Brunswick, New Jersey. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

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Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
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View projects from:

New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)

Review Rating from New York City Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Legal professionals in New York City appreciate Answering Legal’s expertise in legal-specific call answering, intake, and message forwarding. Their dependable, courteous service helps firms manage growing caseloads, improve client communication, and operate smoothly without the need for full-time receptionists.
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Axe Staffing & Recruiting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Recruiting

20% Recruitment Process Outsourcing +3 services

20% Staffing

10% Content Writing Services

10% Sales Outsourcing

Axe Staffing & Recruiting is a small Business Consulting company. They provide Business Consulting and Staffing and were launched in 2016.
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Konnext Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

10% Accounting

10% Back Office Outsourcing

10% Business Consulting +9 services

10% Compliance Consulting

10% Corporate Law

10% Direct Marketing

10% Graphic Design

10% Web Development

5% Digital Strategy

5% Logo

5% Social Media Marketing

5% Web Design

Konnext Solutions is a Direct Marketing company established in 2015. Headquartered in Jersey City, New Jersey and Rawalpindi, Pakistan, the team specializes in Direct Marketing and Graphic Design.
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SkyrocketCoach

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Astoria, NY

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +8 services

10% Conversion Optimization

10% Corporate Training & Coaching

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

5% Email Marketing

5% Market Research

SkyrocketCoach is a branding firm. Their team is based in Astoria, New York and offers Branding and Social Media Marketing.
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books publishing inc

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

New City, NY

Services provided

50% Content Writing Services

30% Business Consulting

20% Customer Service Outsourcing

Content Writing Services company books publishing inc is headquartered in New City, New York. They focus on Content Writing Services and Business Consulting.
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Virtually Centered Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Plainfield, NJ

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

Established in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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Just4U LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montville, NJ

Services provided

30% Call Center Services

30% Recruiting

30% Staffing +1 service

10% Business Consulting

Answering service Just4U LLC was launched in 2001. The team offers Call Center Services and Staffing and is headquartered in Montville, New Jersey.
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ManageAssist, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hazlet, NJ

Services provided

40% Corporate Training & Coaching

20% Business Consulting

20% Content Writing Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

ManageAssist, Inc. Is a Corporate Training & Coaching company launched in 2000. The team focuses on Corporate Training & Coaching and Business Consulting and is based in Hazlet, New Jersey.
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Health Square, Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Plainsboro Township, NJ

Services provided

50% Back Office Outsourcing

50% Building Security Services

Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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iworxs by Palnar

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

East Windsor, NJ

Services provided

20% AI Development

20% Business Consulting

20% Call Center Services +4 services

10% Custom Software Development

10% Generative AI

10% Low/No Code Development

10% Web Design

Iworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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East Windsor, NJ

1249 South River Road
East Windsor, NJ 08512
50 - 75

+91 9846542491

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24 Hour Mobile Notary and Apostille Service

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

New York, NY

Services provided

30% Litigation Support Services

20% Business Consulting

20% Financial Advising & Planning +2 services

20% Fulfillment

10% Document Digitization & Management

24 Hour Mobile Notary and Apostille Service is a Litigation Support Services company. They are located in New York, New York. Their team offers Litigation Support Services and Business Consulting.
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Easy4Host Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

New York, NY

Services provided

30% Web Design

15% Pay Per Click

15% Search Engine Optimization +4 services

10% Conversion Optimization

10% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

Easy4Host Inc. Is a web design agency. The agency is located in New York, New York. Their team specializes in Web Design and Search Engine Optimization.
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MFX Services

Not yet reviewed

$25,000+

$100 - $149 / hr

1,000 - 9,999

Lebanon, NJ

Services provided

30% Back Office Outsourcing

25% BI & Big Data Consulting & SI

25% HR Outsourcing +1 service

20% IT Managed Services

MFX Services, a large Back Office Outsourcing company, is in Lebanon, New Jersey. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Princeton, NJ

502 Carnegie Center, Suite 301,
Princeton, NJ 08540
50 - 75

609.583.1400

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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% IT Managed Services +1 service

10% IT Strategy Consulting

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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