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Top BPO Companies in New York City

BPO services, also known as Business Process Outsourcing services, refer to the practice of contracting specific business functions or processes to external service providers. They provide services such as customer support and call center services, data entry, accounting, HR services, IT, and more. By hiring a BPO service provider, companies can reduce costs while allowing their internal team to focus on their core competencies. Additionally, BPO service providers are specialized and have extensive expertise in specific areas. They bring industry knowledge, best practices, and the latest technology to deliver efficient and high-quality services. Companies can leverage this expertise without having to invest in training or hiring specialized staff.

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Timely
Overall sentiment regarding timeliness from client feedback is highly positive. Multiple clients noted that Remote CoWorker consistently delivered tasks on or ahead of schedule. For example, one client highlighted, "Everything is done on time and with a high level of detail." Another client emphasized, "My VA delivers on time and stays focused on the tasks at hand." Additionally, clients appreciated the proactive communication and responsiveness, contributing to a smooth workflow and effective task management.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co

5.0 Aug 8, 2024

Nova has delivered items on time.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Accommodating
The overall sentiment regarding the accommodating nature of TECHSPEED INC is highly positive. Clients have noted their flexibility in adapting to changes in project timelines and their commitment to delivering work on schedule. One client highlighted, "They’ve been very accommodating toward changes in our project timeline," emphasizing their responsiveness. Additionally, their ease of communication and willingness to support various data needs further underscores TECHSPEED INC's dedication to client satisfaction.

Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

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Concierge Notary Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

80% Litigation Support Services

20% Document Digitization & Management

Located in New York, New York, Concierge Notary Services is a Litigation Support Services company. They specialize in Litigation Support Services and Document Digitization & Management.
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Eternal NYC, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bronx, NY

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

Eternal NYC, Inc. Is a small Bronx, New York-based Content Marketing company. The team specializes in Content Marketing and Email Marketing.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New York City, NY

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baldwin, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 2002, Father Son Locksmith Store is a Business Consulting company. The agency provides Business Consulting and Back Office Outsourcing, and is small.
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Virtual Earners Innovative

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodhaven, NY

Services provided

40% Recruiting

40% Staffing

20% Customer Service Outsourcing

Virtual Earners Innovative is a Staffing company. Headquartered in Woodhaven, New York and Abuja, Nigeria, the company offers Staffing and Recruiting.
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PeopleDoc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

40% Document Digitization & Management

30% HR Consulting

30% IT Managed Services

PeopleDoc is a Document Digitization & Management company based in Paris, France and New York, New York. They focus on Document Digitization & Management and IT managed services.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Call Center Services +11 services

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Wendt Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Queens, New York City, NY

Services provided

30% CRM Consulting and SI

25% Business Consulting

15% Branding +2 services

15% Marketing Strategy

15% Sales Outsourcing

Wendt Partners is a small Queens, New York City, New York-based CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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ENG Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Little Falls, NJ

Services provided

50% Corporate Training & Coaching

25% Back Office Outsourcing

25% Business Consulting

ENG Infotech Corp. Is a small Little Falls, New Jersey-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Business Consulting.
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Vonwerk

Not yet reviewed

$1,000+

$100 - $149 / hr

Freelancer

New York, NY

Services provided

20% AI Consulting

20% AI Development

20% Generative AI +4 services

10% Back Office Outsourcing

10% Cloud Consulting & SI

10% Custom Software Development

10% Sales Outsourcing

AI company Vonwerk is located in New York, New York. They offer Artificial Intelligence and AI Consulting and were launched in 2021.
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Kutcher Digital

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Brooklyn, NY

Services provided

20% Advertising

20% Content Marketing

20% Conversion Optimization +2 services

20% Marketing Strategy

20% Sales Outsourcing

Small Advertising company Kutcher Digital, is located in Brooklyn, New York. Their services include Advertising and Marketing Strategy.
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Lock Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pequannock Township, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Lock Locksmith Services was launched in 1983. The firm offers Business Consulting and Back Office Outsourcing.
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Top Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harrison, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Top Locksmith Services, a Business Consulting company, was launched in 1981. They provides Business Consulting and Back Office Outsourcing.
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Level Seven NYC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

60% Fractional CMO Services

40% Sales Outsourcing

Level Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
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Akshar MediSolutions - Medical Billing and Coding Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Edison, NJ

Services provided

80% Back Office Outsourcing

20% Accounting

Akshar MediSolutions - Medical Billing and Coding Services is a small Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were established in 2022.
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FGC+

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Suffern, NY

Services provided

25% Back Office Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Customer Service Outsourcing

15% Recruitment Process Outsourcing

FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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Myriad Supply

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

New York, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Call Center Services

Myriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
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FE International, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

20% Business Consulting

10% Affiliate Marketing

10% Business Valuation Services +6 services

10% Commercial Brokerage Services

10% Commercial Financing

10% Content Marketing

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

FE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
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Exelegent

5.0 1 review

$1,000+

$50 - $99 / hr

50 - 249

Freehold, NJ

Services provided

25% Cloud Consulting & SI

25% IT Managed Services

20% Cybersecurity +3 services

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% IT Staff Augmentation

Exelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.

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Industry Experience

Exelegent has demonstrated expertise primarily in the Nonprofit and Healthcare sectors, with a focus on medical practices. Clients commend their strengths in IT, billing, security, and patient information compliance, leading to notable reductions in expenses and increases in revenue. Overall sentiment reflects high satisfaction, particularly regarding their automation capabilities and effective collaboration, indicating they are well-suited for organizations seeking to enhance operational efficiency in these industries.
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Nonprofit

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Exelegent is perceived as offering strong value for money, with one client noting a 15% reduction in expenses and a 10% increase in revenue after utilizing their services. The client highlighted the company's effective handling of back-office tasks and impressive medical billing capabilities. Overall, the sentiment is positive, with no areas for improvement mentioned, indicating satisfaction with the cost-effectiveness and quality of service provided.
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Casey's Cleaning of Long Island LLC

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Glen Cove, NY

Services provided

25% Architectural Design

25% Commercial Property Management

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Casey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
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Enablx

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Randolph, NJ

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Headquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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Unitel Performance Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Call center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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Screaming Garlic

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Jersey City, NJ

Services provided

20% Sales Outsourcing

10% Branding

10% Call Center Services +6 services

10% Content Marketing

10% Conversion Optimization

10% Market Research

10% Marketing Strategy

10% Video Production

10% Web Design

Screaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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Unicorn HRO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Florham Park, NJ

Services provided

50% Back Office Outsourcing

50% HR Outsourcing

Unicorn HRO is a Back Office Outsourcing and HR Outsourcing company established in 1982. Their services include Back Office Outsourcing and HR Outsourcing.
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Staci US

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

40% Fulfillment

30% Logistics & Supply Chain Consulting

10% Branding +2 services

10% Ecommerce Marketing

10% Sales Outsourcing

Established in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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Rubicon Talent

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Marketing Strategy

20% Sports Marketing +4 services

10% Event Marketing

10% Funding & Investment

10% Public Relations

10% Sales Outsourcing

Rubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
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Dulcy

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Keyport, NJ

Services provided

50% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing +1 service

10% Business Consulting

Dulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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TMP Direct

5.0 1 review

$10,000+

$50 - $99 / hr

10,000+

Mount Olive, NJ

Services provided

60% Customer Service Outsourcing

20% IT Managed Services

10% Logistics & Supply Chain Consulting +1 service

10% Sales Outsourcing

TMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.

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Industry Experience

TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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Telecommunications

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
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Ecom Sellr

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Edison, NJ

Services provided

40% E-Commerce Development

40% Ecommerce Marketing

20% Back Office Outsourcing

Ecom Sellr is an e-commerce development firm founded in 2024. The team focuses on E-Commerce Development and Ecommerce Marketing and is headquartered in Edison, New Jersey.
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Promantra

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Franklin Township, NJ

Services provided

75% Back Office Outsourcing

25% Call Center Services

Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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Emerge RCM

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

100% Back Office Outsourcing

Emerge RCM is a midsize Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2021.
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AMZ Book Publishing

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Edison Township, NJ

Services provided

20% Advertising

20% Back Office Outsourcing

20% Branding +2 services

20% Content Marketing

20% Graphic Design

AMZ Book Publishing is an Edison Township, New Jersey-based Advertising company. Their services include Advertising and Branding.
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Outsource RCM

4.6 8 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Outsource RCM is a company specializing in medical billing, coding, and revenue cycle management services. They consistently receive positive reviews, with 100% of clients noting improved billing accuracy, faster payment processing, and enhanced financial transparency. Clients frequently commend their professional project management and proactive communication, although some suggest more frequent performance updates would be beneficial.

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Reviews mention Professional
Clients consistently praised Outsource RCM for their professionalism and structured project management. For instance, one client noted the team's ability to deliver verification reports on time, while another highlighted their organized communication and timely updates. Overall, feedback indicates a strong sentiment of professionalism, with clients appreciating the accuracy, attention to detail, and responsiveness of the team, leading to successful project outcomes without notable areas for improvement.

Billing & Payment Management for Construction Company

5.0 Feb 24, 2026

Project management was professional and well-structured. They communicated clearly, provided regular updates, and delivered all services on time. The team was responsive and proactive in addressing any concerns.
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Financial Consulting for Tree Services Company

5.0 Feb 25, 2026

Project management was organized and professional. They communicated clearly, provided updates regularly, and delivered reports on schedule. The team was responsive and detail-oriented.
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Data Processing & Back-Office Support for Roofing Company

5.0 Mar 11, 2026

Project management was well organized and professional. Communication was consistent and tasks were delivered within the agreed timelines.
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Insurance Verification for Childcare Center

4.5 Mar 14, 2026

The project was managed professionally, and all verification reports were delivered on time.
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Industry Experience

Outsource RCM has demonstrated expertise across various industries, including Financial Services, Education, Contracting, Construction, Non-Profit, and Business Services. Clients commend their strong project management, attention to detail, and ability to streamline processes, leading to improved operational efficiency and accuracy. Overall sentiment is positive, with particular strengths noted in healthcare coding, billing accuracy, and revenue cycle management, making them a suitable partner for organizations in need of operational support and financial transparency.
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Construction Contracting Business services Education Financial services Non-profit

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (3)

What Clients Have Said
Clients consistently praised Outsource RCM for providing excellent value for money, noting their competitive pricing and effectiveness in meeting project goals. For instance, one client highlighted the 'good value for cost' when selecting Outsource RCM, while another emphasized that their pricing fit within budget constraints. Overall, the sentiment reflects high satisfaction with the company's services relative to their costs, contributing to improved operational efficiency and financial accuracy across various projects.
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United States (5) Canada (2)

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AG Adjustments

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Financial Advising & Planning

AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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Express Virtual Assistant

4.8 15 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a company specializing in administrative support, call center services, and operational assistance. Across their reviews, clients praised their professionalism, reliability, and responsiveness, with 100% of reviews highlighting their organizational skills and timely delivery. Clients noted significant improvements in internal workflows and communication efficiency, with no areas for improvement consistently identified.

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Reviews mention Proactive
The sentiment regarding the proactive nature of Express Virtual Assistant is overwhelmingly positive. Clients consistently highlight their proactive communication and organizational skills, noting how they anticipate needs and deliver solutions without waiting for instruction. For instance, one client praised their 'attention to detail and dedication to supporting our needs,' while another emphasized their 'reliability and ability to grasp our business structure quickly.' Overall, clients express satisfaction with their proactive approach, which enhances efficiency and workflow.

Back Office Outsourcing for Back-Office Solutions Company

4.5 Jan 16, 2026

Express Virtual Assistant demonstrates strong and reliable project management throughout the engagement. The team organizes tasks well, clearly communicates priorities, and consistently completes deliverables on time or ahead of schedule. In addition, their proactive updates, structured workflows, and responsiveness help ensure smooth coordination and dependable turnaround times. What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail.
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Virtual Assistant Services for Construction Company

5.0 Feb 25, 2026

Express Virtual Assistant delivered all tasks promptly, communicated proactively, and maintained excellent organization. Their work helped streamline our internal workflows. They were proactive and always ready with solutions rather than waiting for instruction.
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Virtual Assistant Services for Childcare Center

5.0 Mar 4, 2026

The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
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Industry Experience

Express Virtual Assistant has garnered positive feedback across several industries, showcasing expertise in Non-profit, Beauty, Education, Hospitality, Advertising, Business Services, and Financial Services. Clients praised their adaptability, professionalism, and efficient communication. In Non-profit and Education, they improved administrative efficiency, allowing teams to focus on mission-critical work. In Beauty and Hospitality, they enhanced customer service operations, leading to increased engagement. Overall sentiment indicates strong performance and reliability, making them a suitable partner for organizations seeking administrative support.
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Construction Home Services Hospitality & leisure Advertising & marketing Business services Education Beauty Non-profit Financial services

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United States (8) Poland (2)

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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

In Princeton, clients highlight Express Virtual Assistant’s proficiency in digital marketing services like targeted ad campaigns, boosting sales leads. Their reliable, experienced team ensures smooth project execution, making them a trusted partner for businesses seeking effective virtual marketing solutions.
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S10.AI Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Westbury, NY

Services provided

80% Transcription

10% Document Digitization & Management

10% Translation

S10.AI Inc is a Transcription company established in 2022. The firm offers Transcription and Translation, and is midsize.
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Snelling Staffing - Mountainside, NJ

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mountainside, NJ

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +4 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Staffing

Snelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Online Situation Academy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brooklyn, NY

Services provided

20% Blockchain Marketing

20% Social Media Marketing

10% Affiliate Marketing +5 services

10% Branding

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

Online Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
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Common Acquire

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Advertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Smart HealthCare Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Edison, NJ

Services provided

100% Back Office Outsourcing

Smart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

25% Custom Software Development

25% IoT Development

19% Customer Service Outsourcing +3 services

11% Call Center Services

10% HR Outsourcing

10% IT Staff Augmentation

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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QWay Healthcare

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

East Windsor, NJ

Services provided

60% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +2 services

10% Document Digitization & Management

10% Transcription

QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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Bota Group

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

White Plains, NY

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Accounting +1 service

20% Business Consulting

Bota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greenwich, CT

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
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Backoffice Pro

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a data management and back-office support company offering scalable services in data entry, research, and image processing. Across numerous reviews, 100% of clients highlighted their high consistency, accuracy exceeding 95%, and significant improvements in turnaround times, with reductions up to 40%. Clients also noted their well-structured project management and proactive communication. Minor feedback suggested enhancing early documentation and capacity planning visibility.

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2 of 4 reviews are 5 stars

Unknown avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Backoffice Pro indicate a strong overall sentiment, highlighting their efficiency and accuracy in handling back-office tasks. Clients reported a 30-40% reduction in turnaround times and high data accuracy rates (95-99%). Specific feedback emphasizes their proactive communication, structured project management, and ability to adapt to client workflows. While some suggested improvements in documentation and capacity planning, overall experiences were positive, showcasing Backoffice Pro as a reliable outsourcing partner.
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Industry Experience

Backoffice Pro has demonstrated expertise across various industries, notably in business services and insurance. Clients in business services highlighted their ability to enhance research workflows and data management, achieving improved turnaround times and accuracy. In the insurance sector, they were praised for streamlining operations and significantly reducing workloads. Overall, feedback reflects a strong sentiment of satisfaction, with clients noting their reliability, process discipline, and industry-specific knowledge as key strengths. This makes Backoffice Pro a suitable partner for businesses requiring data management and operational efficiency.
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Select Industry to see insights

Insurance Business services

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently praised Backoffice Pro for their excellent value for money, citing that their pricing aligns well with budgetary constraints while delivering high-quality results. One client noted, 'they offered good value for the cost,' and another mentioned a '25%–30% improvement in turnaround time' alongside a '20%–25% reduction in workload.' Overall, the sentiment is positive, with clients appreciating the balance of cost-effectiveness and quality service.
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Marketing esq

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shrewsbury, NJ

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Marketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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Commence Corporation

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Eatontown, NJ

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing

Sales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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My Virtual HR Director

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plainfield, NJ

Services provided

25% Benefits Administration

25% HR Consulting

25% HR Outsourcing +2 services

20% Back Office Outsourcing

5% Insurance Services & Brokers

My Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
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HCAS - Health Care Answering Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

North Bellmore, NY

Services provided

100% Call Center Services

Call center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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