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Top BPO Companies in New York City

BPO services, also known as Business Process Outsourcing services, refer to the practice of contracting specific business functions or processes to external service providers. They provide services such as customer support and call center services, data entry, accounting, HR services, IT, and more. By hiring a BPO service provider, companies can reduce costs while allowing their internal team to focus on their core competencies. Additionally, BPO service providers are specialized and have extensive expertise in specific areas. They bring industry knowledge, best practices, and the latest technology to deliver efficient and high-quality services. Companies can leverage this expertise without having to invest in training or hiring specialized staff.

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Experienced
The feedback regarding Solvo Global reflects a highly positive sentiment, with clients emphasizing their impressive quality of service and knowledgeable staff. A CEO noted significant cost reductions without compromising service quality, highlighting the professionalism and bilingual capabilities of Solvo's team. Clients experienced seamless workflows and effective communication, resulting in no drop in production standards. Overall, the reviews indicate strong satisfaction with Solvo's ability to meet specific business needs and adapt to client requirements.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem. Sure initially we had a few more calls transferring internally to our on-site CSR leads, but as the Salvo staff became more experienced (over a very short time), those calls dropped off substantially.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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MSA Outsourcing Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Jackson Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Accounting

5% Corporate Training & Coaching

5% Transcription

Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Jackson Township, NJ

jackson nj
Jackson Township, NJ 08527
201 - 250

9085291851

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Marketing Strategy Labs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Edison, NJ

Services provided

20% Content Marketing

20% Email Marketing

15% Conversion Optimization +3 services

15% Ecommerce Marketing

15% Sales Outsourcing

15% Social Media Marketing

Founded in 2019, Marketing Strategy Labs is a Content Marketing company. The agency specializes in Content Marketing and Email Marketing.
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Edison, NJ

180 Talmadge Road, STE 680
Edison, NJ 08817
2 - 5

+1 212.335.0793

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New York City, NY

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Great project management
Boldr. has received positive feedback regarding their project management capabilities. Clients noted that their project management is 'very pleasant' and that operations have 'gone smoothly.' One client highlighted the effective use of tools like Microsoft Power BI and regular communication via Microsoft Teams, which contributed to a seamless experience. Overall, clients appreciate Boldr.'s responsiveness and commitment to meeting their needs, though they suggest maintaining flexibility to adapt to rapid changes.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

The project management is very pleasant, and things have gone smoothly. As for tools, we use Microsoft Power BI and Harmony. We primarily communicate through Microsoft Teams or Google Meet meetings and email.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re great partners. They do a good job. Every time they want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. One of the things we look at, especially in the customer support world, is the attrition rates. Their attrition rates have been really low, which is good. They’re retaining a lot of people, so we don’t have to do rehiring and retraining. They’re very quick, responsive, and flexible.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Communicative
The feedback regarding Big Outsource's communicative nature is overwhelmingly positive. Clients consistently highlight their timely responses and proactive communication. For instance, one client noted, "Always on time, very communicative," while another emphasized, "Their level of communication has been exceptional." Additionally, clients appreciated the team's ability to adapt quickly and manage tasks independently, reinforcing the sentiment that Big Outsource excels in maintaining clear and effective communication throughout their projects.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. The team's consistent updates and clear communication were appreciated and contributed to a seamless workflow.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Harbor Networks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Harrison, NY

Services provided

20% Compliance Consulting

20% Cybersecurity

20% IT Managed Services +3 services

20% Unified Communications Consulting & SI

10% Call Center Services

10% Corporate Training & Coaching

Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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Harrison, NY

2900 Westchester Ave, Suite 206
Harrison, NY 10577
10 - 15

877-650-5900

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Pinnacle Data Services Pvt. Ltd.

2.5 1 review

Undisclosed

Undisclosed

2 - 9

Cranbury, NJ

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Mobile App Development

Pinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.

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Cranbury, NJ

#63, South Main Street
Cranbury, NJ 08512
6 - 9

(+1) 678-961-0533

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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2 services

20% Custom Software Development

10% Customer Service Outsourcing

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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Ridgefield, CT

31 Bailey Avenue. suite 4
Ridgefield, CT 06877
501 - 750

844.466.7360

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XyberMed

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bohemia, NY

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Corporate Training & Coaching

Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Bohemia, NY

80 Orville Drive
Bohemia, NY 11716
201 - 250

+1 631 759 8100

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Ai Growth Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Bohemia, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO) +1 service

25% IT Strategy Consulting

IT strategy consulting company Ai Growth Solutions was established in 2020. The agency specializes in IT strategy consulting and Call Center Services, and is midsize.
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Bohemia, NY

80 Orville Drive
Bohemia, NY 11716
21 - 30

(347) 679-6076

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Hy-Tek Intralogistics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Freehold, NJ

Services provided

20% Supply Chain Management

20% Warehousing & Distribution

15% Freight forwarding +4 services

15% Fulfillment

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Robotics Process Automation

Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
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Freehold, NJ

922 NJ Route 33 Bldg 6 Ste 1
Freehold, NJ 07728
10 - 15

(800) 818-6242

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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

50% Back Office Outsourcing

35% Call Center Services

10% Recruiting +2 services

3% PEO/Employee Leasing

2% HR Outsourcing

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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Bohemia, NY

80 Orville Dr
Bohemia, NY 11716
10 - 15

6312096002

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Kani Solutions Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Princeton, NJ

Services provided

35% Recruiting

35% Staffing

30% Back Office Outsourcing

Kani Solutions Inc is a Staffing company. Founded in 2009, the firm offers Staffing and Recruiting.
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Princeton, NJ

5 Independence Way, Suite 300
Princeton, NJ 08540
10 - 15

+1.609.751.9595

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Pitlane Strategies LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Green Brook Township, NJ

Services provided

20% Blockchain

20% Business Consulting

20% Marketing Strategy +4 services

10% Blockchain Marketing

10% Digital Asset Management

10% Logistics & Supply Chain Consulting

10% Sales Outsourcing

Founded in 2012, Pitlane Strategies LLC is a Marketing Strategy company. The agency provides Marketing Strategy and Blockchain, and is small.
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Green Brook Township, NJ

269 US-22 E
Green Brook Township, NJ 08812
2 - 5

732-867-8733

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KEA Advertising, Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Valley Cottage, NY

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +3 services

20% Web Development

10% Email Marketing

10% Sales Outsourcing

KEA Advertising, Inc is a social media marketing firm. They were established in 1995, and their services include Social Media Marketing and Search Engine Optimization.
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Valley Cottage, NY

217 NY-303
Valley Cottage, NY 10989
2 - 5

+1.845.268.8686

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Hudson Software

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Washingtonville, NY

Services provided

70% Call Center Services

20% Application Testing

10% Customer Service Outsourcing

Founded in 1993, Hudson Software is a call center service. Their services include Call Center Services and Application Testing.
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Washingtonville, NY

5 Fair Lawn Drive
Washingtonville, NY 10992
50 - 75

+1 (914) 773-0400

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RAM Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nesconset, NY

Services provided

30% Back Office Outsourcing

30% Marketing Strategy

15% Call Center Services +2 services

15% Sales Outsourcing

10% Customer Service Outsourcing

RAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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Nesconset, NY

110 Lake Ave. S, Suite 44
Nesconset, NY 11767
6 - 9

1.631.265.6440

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Ring Savvy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

100% Call Center Services

Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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Nesconset, NY

120 Lake Avenue S, Suite 11
Nesconset, NY 11767
10 - 15

631.363.1000

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Sisbro Innovation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milltown, NJ

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Back Office Outsourcing

10% Content Writing Services

10% Direct Marketing

10% Video Marketing

Based in Milltown, New Jersey, Sisbro Innovation is a social media marketing firm. They provide Social Media Marketing and Search Engine Optimization and were established in 2015.
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Milltown, NJ

22 W Foch Avenue
Milltown, NJ 08850
2 - 5

800-291-9102

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ESMSYS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

10% AI Development

10% Branding

10% Customer Service Outsourcing +8 services

10% IT Managed Services

10% IT Strategy Consulting

10% Immigration Law

10% Mobile App Development

10% Web Design

10% Web Development

5% CRM Consulting and SI

5% ERP Consulting and SI

Branding firm ESMSYS was launched in 2003. The agency focuses on Branding and Web Design.
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Stamford, CT

101 Grove Street, Suite # 7
Stamford, CT 06901
1

(203)-569-3999

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Equity Sports Partners

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Armonk, NY

Services provided

30% Sports Marketing

20% Branding

20% Content Marketing +3 services

10% Advertising

10% Business Consulting

10% Sales Outsourcing

Launched in 2013, Equity Sports Partners is a Sports Marketing company. The agency specializes in Sports Marketing and Branding.
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Armonk, NY

80 Business Park Drive Suite 105
Armonk, NY 10504
2 - 5

914-954-6182

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Avistos

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Princeton, NJ

Services provided

20% AI Development

20% Back Office Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

Avistos is a midsize artificial intelligence development company located in Grapevine, Texas and Princeton, New Jersey. Their services include Artificial Intelligence and Back Office Outsourcing.
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Princeton, NJ

125 Village Blvd
Princeton, NJ 08540
2 - 5

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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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West Windsor Township, NJ

9 Ginnie Lane
West Windsor Township, NJ 08550
10 - 15

6094680742

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Media Ozone

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Somerville, NJ

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Media Ozone is a branding firm established in 2014. The company focuses on Branding and Social Media Marketing, and is small.
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Somerville, NJ

21 W. High Street, Third Floor
Somerville, NJ 08876
2 - 5

908.268.4207

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Peak Inbound Marketing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Landing, NJ

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Call Center Services +6 services

10% Content Marketing

10% Conversion Optimization

10% Email Marketing

10% Family Law

10% Sales Outsourcing

10% Social Media Marketing

Established in 2014, Peak Inbound Marketing is a small Landing, New Jersey-based SEO company. Their services include Search Engine Optimization and Pay Per Click.
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Landing, NJ

503 Edith Road
Landing, NJ 07850
1

(973) 770-4668

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RRS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

100% Call Center Services

RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
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Bohemia, NY

25 Orville Dr
Bohemia, NY 11716
2 - 5

1-866-944-8610

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TrueVoice Growth Marketing™

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Norwalk, CT

Services provided

10% Affiliate Marketing

10% Business Consulting

10% CRM Consulting and SI +7 services

10% Content Marketing

10% Customer Service Outsourcing

10% Direct Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

TrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.
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Norwalk, CT

101 Merritt 7 Corporate Park, Suite 300
Norwalk, CT 06851
1

203-291-9142

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ATRIA Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hamilton Township, NJ

Services provided

30% Recruiting

30% Staffing

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

ATRIA Consulting, LLC is a Staffing company. They are based in Hamilton Township, New Jersey. Their team provides Staffing and Recruiting.
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Hamilton Township, NJ

100 Horizon Center
Hamilton Township, NJ 08691
1

+1.646.722.8700

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Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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Princeton, NJ

105 College Road East, 2nd Fl,
Princeton, NJ 08540

609.759.5201

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Diversify Offshore Staffing Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

40% Back Office Outsourcing

20% Accounting

10% Graphic Design +3 services

10% IT Managed Services

10% Recruiting

10% Search Engine Optimization

Diversify Offshore Staffing Solutions is a Back Office Outsourcing company. They were established in 2011, and their services include Back Office Outsourcing and Accounting.
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New York, NY

The Seagram Building, 375 Park Avenue
New York, NY 10152

1 347.387.8301

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AnswerOne

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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Brooklyn, NY

7014 13th Ave
Brooklyn, NY 11228

+1.718.748.8888

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Focusinc Group International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montebello, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% E-Commerce Development +4 services

10% Market Research

10% Marketing Strategy

10% Recruiting

10% Sales Outsourcing

Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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Montebello, NY

400 Rella Blvd
Montebello, NY 10901

+1.212.804.7111

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Medico America

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Medico America, a small answering service, is headquartered in New York, New York. The team offers Call Center Services and Customer Service Outsourcing.
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New York, NY

275 Madison Avenue, 14th Flr.
New York, NY 10016

646.992.9232

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Classic Business Solutions, LLC

4.5 1 review

Undisclosed

Undisclosed

2 - 9

Metuchen, NJ

Services provided

50% Back Office Outsourcing

50% Document Digitization & Management

Classic Business Solutions, LLC offers IT support services, particularly in integrating IT with website domain hosting for insurance agencies. The reviews highlight the company's effectiveness in supporting client needs, with a notable success reflected in substantial financial benefits. Clients appreciate their professional communication methods and have expressed complete satisfaction with the services provided, indicating no areas for improvement.

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Metuchen, NJ

267 Amboy Avenue, Suite 12, Metuchen, NJ 08840 |
Metuchen, NJ 08840

+1.732.321.0049

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MPC Call Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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New York, NY

7 Elk St
New York, NY 10007

800.788.5444

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Quick Medical Claims

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

West New York, NJ

Services provided

100% Back Office Outsourcing

Quick Medical Claims, a Back Office Outsourcing company, was established in 2005. The agency offers Back Office Outsourcing, and is midsize.
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West New York, NJ

228 61st street,
West New York, NJ 07093

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Sprint Legal LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% IT Managed Services +2 services

20% Litigation Support Services

20% Web Development

Sprint Legal LLC, an IT managed services company, was launched in 2020. The small team specializes in IT managed services and Web Development.
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New York, NY

40 Wall Street 25th Floor
New York, NY 10005

212-4282-002

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Tekplant Infotech

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hamilton Township, NJ

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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Hamilton Township, NJ

Hamilton Twp
Hamilton Township, NJ 08619

732.993.3677 Ext. 2

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5-star telemarketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sea Bright, NJ

Services provided

100% Call Center Services

In Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
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Sea Bright, NJ

3 Island View Way
Sea Bright, NJ 07760

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Hands On Tap

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Hands On Tap, a small answering service company, is headquartered in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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New York, NY

276 Fifth Ave, Suite 704
New York, NY 10010

+1.866.978.4996

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Belles Receptionists

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

70% Call Center Services

30% Audio Production

Belles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
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New York, NY

227 E. 56th Street, Suite 403
New York, NY 10022

877.523.5537

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Mukesh BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New Hyde Park, NY

Services provided

50% Call Center Services

50% Other

Mukesh BPO is a call center service headquartered in New Hyde Park, New York. They specialize in Call Center Services.
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New Hyde Park, NY

1981 Marcus Ave, Ste C114
New Hyde Park, NY 11042

+1.866.390.6868

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Motivational Marketing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochelle Park, NJ

Services provided

50% Call Center Services

30% Market Research

20% Corporate Training & Coaching

Telephone answering service Motivational Marketing was launched in 1981. The midsize team offers Call Center Services and Market Research.
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Rochelle Park, NJ

18 Railroad Ave. Rochelle Park
Rochelle Park, NJ 07662

201.679.8280

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First Connect Digital

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

50% Account-Based Marketing

50% Sales Outsourcing

First Connect Digital, a Sales Outsourcing and Account-Based Marketing company, specialize in Sales Outsourcing and Account-Based Marketing. They were founded in 2017.
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Newark, NJ

24 Commerce St #434
Newark, NJ 07102

201 616 0030

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Bell Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

100% Call Center Services

Bell Answering Service is a phone answering service. They are located in Brooklyn, New York and have small team. Their services include Call Center Services.
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Brooklyn, NY

26 Court Street, Ste. 503
Brooklyn, NY 11242

1.866.365.2355

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People Connect

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Uniondale, NY

Services provided

80% Call Center Services

20% IT Strategy Consulting

People Connect is a call center company. Their small team is headquartered in Uniondale, New York. Their team focuses on Call Center Services and IT strategy consulting.
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Uniondale, NY

626 RXR Plaza
Uniondale, NY 11553

+1.800.690.3683

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AAA Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Staten Island, NY

Services provided

100% Call Center Services

AAA Answering Service is a call center service. Their small team is in Staten Island, New York. Their team provides Call Center Services.
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Staten Island, NY

888 Huguenot Avenue
Staten Island, NY 10312

718.317.6000

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Professionally Speaking

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glen Cove, NY

Services provided

100% Call Center Services

Professionally Speaking is a small call center company. They specialize in Call Center Services and were founded in 1987.
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Glen Cove, NY

70 Glen Street Suite 390
Glen Cove, NY 11542

516.759.5080

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Prompt Anserfone

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Elmont, NY

Services provided

100% Call Center Services

Prompt Anserfone is an answering service. They focus on Call Center Services and were founded in 1956.
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Elmont, NY

1391 Hempstead Tpke
Elmont, NY 11003

516.962.3600

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Precise.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

30% Call Center Services

30% Market Research

20% Commercial Development +1 service

20% Marketing Strategy

Precise. Is a call center. They provide Call Center Services and Market Research and were established in 2004. The company is located in New York, New York.
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New York, NY

11 Times Square
New York, NY 10036

866.523.3489

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Reid CPAs LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Woodbury, NY

Services provided

35% Accounting

35% Business Consulting

30% Back Office Outsourcing

Based in Woodbury, New York and Boca Raton, Florida, Reid CPAs LLP is a Business Consulting company. They provide Business Consulting and Accounting.
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New York, NY

462 Seventh Avenue, 16th Floor
New York, NY 10018

+1-212-279-8430

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Acumen Consulting, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fairfield, NJ

Services provided

35% Business Consulting

35% Custom Software Development

30% Customer Service Outsourcing

Small custom software development firm Acumen Consulting, Inc., is located in Fairfield, New Jersey. Their services include Custom Software Development and Business Consulting.
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Fairfield, NJ

1275 Bloomfield Avenue
Fairfield, NJ 07004

973.287.6080

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K C Consultants Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Basking Ridge, NJ

Services provided

70% Business Consulting

30% Call Center Services

Small Business Consulting company K C Consultants Group, LLC, is headquartered in Basking Ridge, New Jersey. Their services include Business Consulting and Call Center Services.
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Basking Ridge, NJ

55 Commonwealth Dr
Basking Ridge, NJ 07920

+1.908.626.1300

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