Top BPO Companies in New York City
455 Companies
List of the Top New York City BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
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$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 185 projectsRemote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.
17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent client feedback highlights Remote CoWorker's exceptional responsiveness, professionalism, and effective project management. Clients praised individual team members, particularly Melanie and Joren, for their proactive support and ability to streamline operations. One client noted a significant increase in productivity due to improved administrative efficiency, while another mentioned the rapid onboarding and quality of assistance provided. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and recommending the service without reservations.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional data management and project execution capabilities. Clients praised their professionalism, responsiveness, and ability to deliver accurate information swiftly. One client noted their impressive handling of WordPress data, enhancing both user experience and SEO value. Another commended the volume and speed of election-related data they provided. Overall, feedback indicates high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
40% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +1 service10% Call Center ServicesMyriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Business Consulting10% Affiliate Marketing10% Business Valuation Services +6 services10% Commercial Brokerage Services10% Commercial Financing10% Content Marketing10% E-Commerce Development10% Pay Per Click10% Sales OutsourcingFE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves New York City, NYServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Well-organized projects
Clients have praised Big Outsource for their well-organized project management, highlighting their ability to streamline chaotic editing queues and maintain effective communication. One client noted a significant reduction in turnaround time from 12 days to 6, attributing this success to Big Outsource's reliable and organized approach. The feedback emphasizes their adaptability to creative workflows, with clients feeling supported and less burdened by logistical tasks, ultimately enhancing overall project efficiency.-
Video Editing Support for Real Estate Investment Company
5.0 May 20, 2025Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind.
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Video Editing Support for Real Estate Investment Company
5.0 May 20, 2025They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves New York City, NYServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Freehold, NJ
Services provided
25% Cloud Consulting & SI25% IT Managed Services20% Cybersecurity +3 services10% BI & Big Data Consulting & SI10% Back Office Outsourcing10% IT Staff AugmentationSee all 1 projectsExelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.
Industry Experience
Exelegent has demonstrated expertise primarily in the Nonprofit and Healthcare sectors, with a focus on medical practices. Clients commend their strengths in IT, billing, security, and patient information compliance, leading to notable reductions in expenses and increases in revenue. Overall sentiment reflects high satisfaction, particularly regarding their automation capabilities and effective collaboration, indicating they are well-suited for organizations seeking to enhance operational efficiency in these industries.
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NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Exelegent is perceived as offering strong value for money, with one client noting a 15% reduction in expenses and a 10% increase in revenue after utilizing their services. The client highlighted the company's effective handling of back-office tasks and impressive medical billing capabilities. Overall, the sentiment is positive, with no areas for improvement mentioned, indicating satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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Undisclosed$100 - $149 / hr10 - 49Glen Cove, NY
Services provided
25% Architectural Design25% Commercial Property Management25% Customer Service Outsourcing +1 service25% IT Managed ServicesCasey's Cleaning of Long Island LLC is an Architectural Design company founded in 1986. Their services include Architectural Design and IT managed services.
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Montvale, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAqua Locksmith Store is a small Business Consulting company headquartered in Montvale, New Jersey. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Old Bridge, NJ
Services provided
20% Call Center Services20% Content Moderation Services15% Back Office Outsourcing +4 services15% Customer Service Outsourcing10% Corporate Relocation10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Launched in 2020, Kyniska is a small Content Moderation Services company. Their services include Content Moderation Services and Call Center Services.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
20% Sales Outsourcing10% Branding10% Call Center Services +6 services10% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49Florham Park, NJ
Services provided
50% Back Office Outsourcing50% HR OutsourcingUnicorn HRO is a Back Office Outsourcing and HR Outsourcing company established in 1982. Their services include Back Office Outsourcing and HR Outsourcing.
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UndisclosedUndisclosed10 - 49White Plains, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1994, Central Lock Key Store is a Business Consulting company. The firm specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Jersey City, NJ
Services provided
40% Fulfillment30% Logistics & Supply Chain Consulting10% Branding +2 services10% Ecommerce Marketing10% Sales OutsourcingEstablished in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Marketing Strategy20% Sports Marketing +4 services10% Event Marketing10% Funding & Investment10% Public Relations10% Sales OutsourcingRubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
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$1,000+Undisclosed2 - 9Keyport, NJ
Services provided
50% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service10% Business ConsultingDulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct is a call center service provider specializing in delivering comprehensive end-to-end customer support solutions. They consistently exceed client expectations, earning a 100% positive feedback score, with reviewers highlighting their professional attitude and effective communication. Clients appreciate their high-quality service and commitment to enhancing customer experience.
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Edison, NJ
Services provided
40% E-Commerce Development40% Ecommerce Marketing20% Back Office OutsourcingEcom Sellr is an e-commerce development firm founded in 2024. The team focuses on E-Commerce Development and Ecommerce Marketing and is headquartered in Edison, New Jersey.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
60% Back Office Outsourcing15% Document Digitization & Management10% Customer Service Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingSee all 18 projectsOutsource RCM is a service provider specializing in revenue cycle management and medical billing solutions. The company consistently receives positive feedback, with over 90% of reviews highlighting their organized project management, timely delivery, and attention to detail. Clients frequently praise their ability to enhance operational efficiency and accuracy, with several noting significant improvements in financial processes and data handling.
Reviews mention Exceptional results
Clients have reported exceptional results after partnering with Outsource RCM, particularly citing significant improvements in operational efficiency and billing accuracy. One client noted a reduction in administrative tasks, allowing for better service delivery. The professionalism in project management and clear communication were also highlighted as key strengths. Overall, the structured approach and focus on practical solutions contributed to measurable enhancements in day-to-day operations, leading to a highly positive sentiment about their services.-
Back Office Outsourcing for Home Cleaning Company
5.0 May 5, 2026We saw noticeable improvements in operational efficiency and a reduction in manual administrative tasks. Billing accuracy improved, and our internal processes became more streamlined, allowing us to handle more customer requests efficiently while maintaining service quality.
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7 of 16 reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Outsource RCM highlight a strong overall sentiment, with clients praising their professionalism, communication, and ability to streamline operations. Specific feedback includes notable improvements in billing accuracy and operational efficiency, as evidenced by one client from American Pro Carpet Cleaning, who reported a 'noticeable improvement in operational efficiency' and reduced administrative workload. Another client emphasized their 'structured and process-driven approach.' Overall, clients expressed satisfaction with timely delivery and alignment with their business values.Was this helpful?
Industry Experience
Outsource RCM has delivered impactful solutions across various industries including Business Services, Beauty, eCommerce, Advertising & Marketing, Construction, Non-Profit, Financial Services, and Education. Clients praised their expertise in streamlining operations, enhancing billing processes, and improving operational efficiency. The sentiment is overwhelmingly positive, highlighting their structured approach and attention to detail. Overall, businesses in need of effective back-office support, operational optimization, and financial management will find Outsource RCM to be a suitable partner.
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Contracting eCommerce Beauty Business services Education Financial services Non-profit Construction Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outsource RCM for its competitive pricing and strong value for money. Many highlighted that the pricing fit their budgets, with one client noting, "good value for cost," and others emphasizing that the company's services led to improved operational efficiency and reduced administrative burdens. Overall, the sentiment was positive, as clients reported measurable improvements and a solid return on investment, reflecting the company's commitment to delivering value through tailored solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999Franklin Township, NJ
Services provided
75% Back Office Outsourcing25% Call Center ServicesLaunched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Melville, NY
Services provided
100% Back Office OutsourcingEmerge RCM is a midsize Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2021.
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$10,000+$50 - $99 / hr50 - 249Edison Township, NJ
Services provided
20% Advertising20% Back Office Outsourcing20% Branding +2 services20% Content Marketing20% Graphic DesignAMZ Book Publishing is an Edison Township, New Jersey-based Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosed50 - 249Melville, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Financial Advising & PlanningAG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 27 projectsExpress Virtual Assistant is a company specializing in providing virtual assistant services such as customer support, data entry, marketing support, and research assistance. Based on reviews, 100% of clients praise their professionalism, timely delivery, and ability to integrate smoothly into existing workflows. Approximately 90% of reviewers appreciate their value for cost and alignment with company values, though some suggest room for proactive strategic input to enhance impact.
7 of 25 reviews are 5 stars$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
Recent reviews of Express Virtual Assistant reflect a highly positive sentiment, with clients praising their professionalism, timely delivery, and effective communication. Notably, a Marketing Manager from Reno Care highlighted their ability to provide accurate research insights that significantly reduced internal workload. Similarly, a Sales Manager from Global Towing commended their responsiveness and efficiency in handling customer inquiries, leading to improved service quality. Clients consistently noted the company's strong cultural alignment and value for cost, with suggestions for enhanced proactive strategic recommendations.Was this helpful?
Industry Experience
Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.
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Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction ContractingWas this helpful?
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Review Rating from Clients
4.5/5.0
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Local clients in Princeton commend Express Virtual Assistant for their virtual marketing expertise, especially in Google Ads and social media. They deliver results-driven campaigns with a professional team, supporting companies in expanding their lead generation and online presence efficiently.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Westbury, NY
Services provided
80% Transcription10% Document Digitization & Management10% TranslationS10.AI Inc is a Transcription company established in 2022. The firm offers Transcription and Translation, and is midsize.
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UndisclosedUndisclosed2 - 9Mountainside, NJ
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)10% HR Consulting +4 services10% HR Outsourcing10% PEO/Employee Leasing10% Recruiting10% StaffingSnelling Staffing - Mountainside, NJ is a Back Office Outsourcing company founded in 1941. The small team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Brooklyn, NY
Services provided
20% Blockchain Marketing20% Social Media Marketing10% Affiliate Marketing +5 services10% Branding10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine OptimizationOnline Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Edison, NJ
Services provided
100% Back Office OutsourcingSmart HealthCare Billing Solutions is a small Edison, New Jersey-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read moreEdison, NJ
311 College Drive
Edison, NJ 088172 - 5
1 (844) 412-1144
See All Locations (2)Edison, NJ
311 College Drive East
Edison, NJ 088372 - 5
1 (844) 412-1144
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
25% Custom Software Development25% IoT Development19% Customer Service Outsourcing +3 services11% Call Center Services10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read more -
UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
60% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
100% Back Office OutsourcingSee all 16 projectsBackoffice Pro is a comprehensive business process outsourcing company that provides administrative, HR, and data management services. Their reviews reflect a 100% satisfaction rate, highlighting their efficiency, professionalism, and ability to integrate seamlessly with client operations. Impressively, 90% of reviews mention their high-quality communication and accuracy, leading to improved client productivity and satisfaction.
9 of 12 reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the past six months, Backoffice Pro has received overwhelmingly positive feedback from clients across various industries. Clients praised their seamless integration into business operations, high accuracy, and timely delivery of services. Notable comments highlighted increased productivity, reduced administrative burdens, and enhanced communication. For instance, one client noted a 30-40% reduction in turnaround times for quotes, while another appreciated their unmatched talent pool. Overall, clients expressed satisfaction with Backoffice Pro's professionalism and effectiveness, with minimal areas identified for improvement.Was this helpful?
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Review Rating from Clients
4.5/5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Princeton Meadows-based clients praise Backoffice Pro for streamlining insurance back-office tasks, improving data accuracy, and reducing workload. They excel in policy data entry, quote processing, and documentation management, delivering faster turnaround times and reliable project management. Their industry expertise ensures high-quality, efficient support.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
Read more -
UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
Read more -
UndisclosedUndisclosed10 - 49Shrewsbury, NJ
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
Read more -
$1,000+Undisclosed10 - 49Eatontown, NJ
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingSales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Plainfield, NJ
Services provided
25% Benefits Administration25% HR Consulting25% HR Outsourcing +2 services20% Back Office Outsourcing5% Insurance Services & BrokersMy Virtual HR Director is a HR Outsourcing company. Based in Plainfield, New Jersey, their small team provides HR Outsourcing and HR Consulting. The company was launched in 2008.
Read more -
$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249North Brunswick Township, NJ
Services provided
50% Business Consulting30% Customer Service Outsourcing20% IT Strategy ConsultingBusiness Consulting company AgiraSure was founded in 2015. The team provides Business Consulting and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Fairfield, NJ
Services provided
80% IT Managed Services20% Document Digitization & ManagementUBSOffice is an IT managed services company. Their small team is headquartered in Fairfield, New Jersey. Their services include IT managed services and Document Digitization & Management.
Read more -
$1,000+$25 - $49 / hr50 - 249Hicksville, NY
Services provided
50% AI Agents20% Back Office Outsourcing15% AI Consulting +1 service15% Data Annotation ServicesData Qualytic, an AI Agents company, is located in Hicksville, New York and Ahmedabad, India. Their services include AI Agents and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Marlboro Township, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocated in Marlboro Township, New Jersey, Locksmith Solution Services is a Business Consulting company. Established in 1995, the team offers Business Consulting and Back Office Outsourcing.
Read more -
$1,000+$200 - $300 / hr2 - 9Uniondale, NY
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Financial Advising & Planning20% Fractional CFO ServicesLaunched in 2011, IFG Corporate Accounting Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpert Locksmith Services is a Business Consulting company. The company is headquartered in Greenwich, Connecticut. Their team specializes in Business Consulting and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Accounting20% Back Office Outsourcing20% Business Valuation Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
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UndisclosedUndisclosed10 - 49Tinton Falls, NJ
Services provided
50% Document Digitization & Management50% Waste ManagementLaunched in 1988, Monmouth Wire Computer Recycling is a Document Digitization & Management and Waste Management company. The team provides Document Digitization & Management and Waste Management.
Read more -
UndisclosedUndisclosed10 - 49Elmont, NY
Services provided
15% Back Office Outsourcing15% IT Strategy Consulting15% Mobile App Development +4 services15% Pay Per Click15% Search Engine Optimization15% Web Development10% BrandingSee all 1 projectsEnvision International provides website development services, as reflected in their work with Active Air Solutions, where they successfully developed an online booking platform. Reviews highlight the company's timely delivery and responsive nature, although there is a suggestion for increased professionalism. Budget-friendly pricing was a notable factor in their selection.
See All Locations (3)Elmont, NY
1389 Hempstead Turnpike,
Elmont, NY 110031
+1.914.340.1106
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UndisclosedUndisclosedFreelancerNew York, NY
Services provided
30% Accounting25% Back Office Outsourcing25% Business Consulting +1 service20% Financial ConsultingEstablished in 1994, Professional Bookkeeping Service of NY is a small Accounting company located in New York, New York. Their team focuses on Accounting and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 10 New York City BPO Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.4/40.019.8/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.8/40.016.6/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
20.8/40.013/20 Reviews1.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
23.5/40.017/20 Reviews1.6/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
25.9/40.015.2/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
8.3/40.00/20 Reviews2.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
26.2/40.014.6/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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