Top Telemarketing Companies in the United States
Telemarketing remains one of the most direct ways to reach prospects and customers by phone, and U.S. telemarketing companies span outbound sales and lead generation, appointment setting, and inbound support. Because phone outreach in the U.S. is tightly regulated, the best providers run compliant campaigns under the TCPA, the FTC's Telemarketing Sales Rule, and the National Do Not Call Registry, and pair trained agents with good data and clear scripts. It's a deep market serving B2B and B2C across every sector.
Clutch connects you with telemarketing companies in the United States vetted through verified client reviews, so you can compare performance, compliance, and value before you hire. Use the filters below to narrow by budget, industry, and team size, or explore related directories:
• Telemarketing Companies in Los Angeles
• Telemarketing Companies in New York
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
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See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
$10,000+Undisclosed50 - 249Serves United StatesServices provided
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See all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
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$1,000+< $25 / hr10 - 49North Miami Beach, FL
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See all 13 projectsCloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
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$1,000+Undisclosed50 - 249San Francisco, CA
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See all 98 projectsAI bees is a lead generation and marketing company specializing in AI-driven outreach programs, particularly through LinkedIn and email messaging. Clients consistently praise AI bees for their effective project management and ability to generate quality leads, with approximately 90% of reviewers highlighting their strong communication and responsiveness. However, some reviewers suggest improvements in content quality and response times for engagement.
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UndisclosedUndisclosed50 - 249Spring, TX
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See all 4 projectsWestpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.
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$250,000+$25 - $49 / hr250 - 999Miramar, FL
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See all 3 projectsArise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.
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Undisclosed< $25 / hr10 - 49Birmingham, AL
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See all 4 projectsLambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.
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$1,000+< $25 / hr250 - 999Princeton, NJ
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See all 28 projectsExpress Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.
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$1,000+< $25 / hr10 - 49Baltimore, MD
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See all 3 projectsRemSource is a company specializing in Contact Center Services, providing comprehensive phone support and call handling. The overall feedback from clients is positive, with 100% praising their professional customer service and effective communication. Clients appreciate their efficiency and commitment to customer care, though some note a desire for improved consistency across operators.
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
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See all 23 projectsMiXBS is a company specializing in Contact Center Services, providing 24/7 phone support with a focus on maintaining client branding and professionalism. Reviews indicate a 100% positive feedback rate, praising their cost-effective solutions and responsive team, with 100% of reviewers highlighting their US-based customer service agents and customizable approach.
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$25,000+< $25 / hr50 - 249Lehi, UT
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See all 1 projectsBoomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
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See all 7 projectsSalaria Sales Solutions is a business development sales support firm specializing in lead generation, appointment setting, and outbound sales engine management. The company has received overwhelmingly positive feedback from reviewers, with clients highlighting their professionalism, proactive communication, and ability to exceed expectations in generating qualified leads. Notably, 100% of reviewers emphasize their effective project management and adaptability, leading to significant improvements in sales pipelines and business growth.
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$1,000+< $25 / hr50 - 249Diamond Bar, CA
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See all 4 projectsBillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.
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$1,000+< $25 / hr1,000 - 9,999Clovis, NM
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See all 2 projectsYour Service VA is a virtual assistance company specializing in appointment scheduling services. According to feedback, 100% of reviewers, including an executive from American Mane, report satisfaction with their timely delivery and value for cost. The company is praised for meeting expectations and maintaining effective communication through email and messaging apps.
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UndisclosedUndisclosed10 - 49Delray Beach, FL
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See all 1 projectsGlobal Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.
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$1,000+< $25 / hr10 - 49Dallas, TX
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See all 3 projectsKore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.
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$5,000+< $25 / hr10 - 49Miami, FL
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See all 3 projectsALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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See all 1 projectsServixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.
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Undisclosed< $25 / hr2 - 9Miami, FL
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See all 1 projectsVirtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.
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$1,000+Undisclosed10 - 49Irvine, CA
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See all 1 projectsHelpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.
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$1,000+< $25 / hr10 - 49Phoenix, AZ
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See all 3 projectsRemote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.
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$1,000+< $25 / hr1,000 - 9,999Denver, CO
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See all 142 projectsCIENCE Technologies is a company specializing in outbound call center, telemarketing, and customer support services aimed at lead generation and sales development. Reviews exhibit a mixed performance with approximately 50% of clients expressing satisfaction with their outreach capabilities, while the other half report unmet expectations and poor results. Notably, 60% of reviewers cited issues with project management and sales team performance.
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UndisclosedUndisclosed50 - 249Phoenix, AZ
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See all 9 projectsReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.
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$50,000+< $25 / hr50 - 249San Jose, CA
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See all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
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Undisclosed< $25 / hr2 - 9Redding, CA
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See all 1 projectsVirtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.
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$1,000+< $25 / hr250 - 999Bradenton, FL
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See all 4 projectsPerfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.
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$1,000+< $25 / hr10 - 49Denver, CO
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See all 1 projectsVonBridge Solutions is a professional Customer Service Center specializing in Contact Center Services, offering virtual assistant support to streamline administrative and operational tasks. Reviews indicate 100% positive feedback, highlighting their reliability, initiative, and effective communication. They are praised for timely responses, improved appointment scheduling, and overall operational efficiency.
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$1,000+< $25 / hr10 - 49Ceres, CA
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See all 2 projectsWC Call Center specializes in providing comprehensive Contact Center Services, including Outbound Call Center and Telemarketing Services. The feedback is overwhelmingly positive, with reviewers highlighting the company's quick response times and ability to follow guidelines closely. Approximately 90% of clients commend their efficiency and cost-effectiveness, appreciating the significant savings and service improvement they bring to businesses.
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$50,000+< $25 / hr10,000+Santa Monica, CA
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TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49New Brighton, MN
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See all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
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$1,000+Undisclosed250 - 999Canton, OH
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Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
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See all 2 projectsVinsiAI is a Contact Center Services provider specializing in Customer Support Services, utilizing AI to handle call volumes and customer service tasks efficiently. Across reviews, 100% of clients highlight VinsiAI's impressive responsiveness and cost-effective solutions, with notable praise for their natural-sounding voice technology and seamless setup process.
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$50,000+$200 - $300 / hr2 - 9West Fargo, ND
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Scott Growth Strategies is a PR firm. Launched in 2017, the agency provides Public Relations and Digital Strategy.
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UndisclosedUndisclosed1,000 - 9,999Winchester, VA
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Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
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Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$1,000+Undisclosed2 - 9Calumet City, IL
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Expertek Cyber Solutions Inc., a telephone answering service, is located in Calumet City, Illinois. Their services include Call Center Services and Digital Strategy.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
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Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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$5,000+< $25 / hr10,000+Tampa, FL
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SYKES is a Customer Service Outsourcing company. They are headquartered in Tampa, Florida and Chicago, Illinois, and their services include Customer Service Outsourcing and Call Center Services.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
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FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+Undisclosed50 - 249New Providence, NJ
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Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Lewes, DE
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Acadecarft Inc is a Translation company launched in 2010. The team focuses on Translation and Call Center Services.
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UndisclosedUndisclosed250 - 999Sacramento, CA
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TeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Deer Park, IL
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QCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Nacogdoches, TX
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In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Columbus, OH
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PrimeSync offers Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center tasks. Based on client reviews, PrimeSync is praised for its effective project management, timely delivery, and the quality and convenience of its remote workforce, leading to increased collections and reduced workload for clients. The seamless integration of their services is highlighted as a significant benefit.
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$25,000+Undisclosed50 - 249Fair Lawn, NJ
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SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
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OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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$1,000+$150 - $199 / hr50 - 249Provo, UT
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Located in Provo, Utah, CallForce is a phone answering service. Launched in 2016, the team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Kihei, HI
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T C Kokua is a Kihei, Hawaii-based answering service company. Founded in 2002, the team offers Call Center Services.
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$1,000+< $25 / hr250 - 999Queens Village, NY
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Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Gardena, CA
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Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Fargo, ND
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Founded in 2010, Outbound Caller is a call center company. The company provides Call Center Services.
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List of the Top 15 United States Telemarketing Services
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services50% B2C Telemarketing & telesales80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services75% B2C Telemarketing & telesales50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services100% B2C Telemarketing & telesales55% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services65% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% B2C Telemarketing & telesales70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services65% B2C Telemarketing & telesales65% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services25% B2C Telemarketing & telesales80% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services70% B2C Telemarketing & telesales80% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services100% B2C Telemarketing & telesales75% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services87% B2C Telemarketing & telesales50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services50% B2C Telemarketing & telesales40% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services100% B2C Telemarketing & telesales75% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34/40.016/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services30% B2C Telemarketing & telesales50% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services67% B2C Telemarketing & telesales50% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% B2C Telemarketing & telesales90% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services40% B2C Telemarketing & telesales80% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
45% Call Center Services100% B2C Telemarketing & telesales55% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
31.4/40.020/20 Reviews1.8/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services50% B2C Telemarketing & telesales90% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
24% Call Center Services100% B2C Telemarketing & telesales76% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services30% B2C Telemarketing & telesales90% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services25% B2C Telemarketing & telesales85% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
26.3/40.017.2/20 Reviews1.6/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services100% B2C Telemarketing & telesales70% Other -
$5,000+Undisclosed2 - 9Fayetteville, AR
Ability to deliver
29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% B2C Telemarketing & telesales80% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
50% Call Center Services50% B2C Telemarketing & telesales50% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% B2C Telemarketing & telesales55% Other -
UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services67% B2C Telemarketing & telesales70% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.1/40.016.2/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services100% B2C Telemarketing & telesales75% Other
Latest Telemarketing Articles
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Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Telemarketing Services FAQs
A U.S.-based telemarketing company makes and takes calls on your behalf. Essentially, these dedicated agencies offer personalized solutions to their clients, specializing in services such as:
- Outbound B2B and B2C calling
- Lead generation and qualification
- Appointment setting
- Telesales
- Market research surveys
- Cold calling
Good providers handle scripting, agent training, dialing technology, and reporting, and run everything within American telemarketing regulations.
U.S. agents bring native-language fluency and cultural familiarity that improve connect and conversion rates with American audiences. Additionally, an American provider runs campaigns within the TCPA, FTC rules, and Do Not Call requirements, reducing your legal exposure. Same-time-zone operation also aligns calling hours with your customers.
Look for verified reviews and results in your sector, and confirm how they train agents, build scripts, source data, and maintain TCPA and Do Not Call compliance. Then, make sure to ask what reporting you'll get and how leads are qualified.
Cut through the clutter by leveraging Clutch’s vetted directories and filters. Shortlist two or three, run a pilot, and compare conversion quality before scaling.
Be cautious of providers vague about TCPA, FTC, and Do Not Call compliance, unclear on how leads are qualified, reluctant to share scripts or training, or promising big volumes without defining quality. In telemarketing, compliance failures carry real legal penalties, so caution is essential.