Home Call Centers Telemarketing United States New York City

Top Telemarketing Companies in New York City

Ratings Updated: August 24, 2026

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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1 of 1 New York City-based review is 5 stars

Unknown avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read more
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SalesRoads

4.9 66 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, SalesRoads has received positive feedback for their effective outreach strategies and strong contact rates, achieving 150%-200% of initial targets. Clients appreciate their attentiveness and responsiveness, with regular communication enhancing collaboration. One client highlighted their ability to incorporate real-time feedback into strategy discussions, further demonstrating their adaptability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
SalesRoads has consistently received positive feedback regarding their cost and value for money. Clients have highlighted that their pricing aligns well with expectations, often indicating a strong return on investment. For instance, one client noted a 10% increase in recurring revenue attributed to their services, while another reported achieving 150% of target goals. Overall sentiment reflects satisfaction with the responsiveness and expertise of the team, reinforcing the perception of SalesRoads as a cost-effective partner in lead generation.
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United States (62) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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2 of 3 New York City-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Outreach Marketing Campaign for Healthcare Service Company
5.0 — SalesRoads (formerly VSA Prospecting) is the outreach marketing partner of a healthcare service company. They manage phone and email campaigns to find potential clients. Read more
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Appointment Setter Online

5.0 54 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Focus Areas

70% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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5 of 5 B2C Telemarketing & telesales reviews are 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

Appointment Setter Online has garnered overwhelmingly positive feedback in the B2C Telemarketing & Telesales sector, with 100% of reviewers expressing satisfaction. Key strengths include strong communication skills, timely appointment scheduling, and effective lead management, leading to a 40% sales increase for clients. Additionally, 80% of reviewers praised their project management abilities, noting that the team consistently meets deadlines and maintains budget compliance. Clients also highlighted the team's adaptability and expertise in specific markets, making them a reliable choice for businesses seeking to enhance their sales pipelines.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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New York, NY

347 5th Avenue
New York, NY 10016
101 - 150

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Top Customer Service

5.0 68 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

10% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Customer Surveys & Market Research Calls +1

30% Third party verification

Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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2 of 2 New York City-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Auto Detailing Company
5.0 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to Read more
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Task Virtual

5.0 77 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Task Virtual specializes in Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and administrative tasks. Their reviews highlight a 100% positive feedback rate, emphasizing their professionalism, seamless integration into operations, and effective telephonic support. Clients appreciate their adaptability, efficiency in workflow management, and ability to enhance customer service experiences, as noted by 75% of reviewers.

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Reviews mention High-quality work
Task Virtual consistently receives high praise for delivering quality work, as evidenced by client feedback highlighting their ability to provide clear, data-driven insights and effective back-office solutions. One client noted their 'excellent project management' and satisfaction with the tailored market analysis report. Another emphasized their flexibility and problem-solving skills, asserting that the collaboration significantly improved their business focus. Overall, the sentiment reflects a strong endorsement of Task Virtual's commitment to high-quality outcomes.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Market Research for Performing Arts Venue

5.0 Mar 11, 2025

We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project.
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual is frequently praised for its cost-effectiveness and alignment with clients' budgets. Clients noted, 'Pricing fit our budget' and highlighted 'good value for cost.' The overall sentiment reflects satisfaction with the balance of quality and affordability, with one client mentioning significant savings of $7,000-$8,500 monthly. Additionally, clients appreciated the flexibility and adaptability of the team, which enhanced the perceived value of services rendered.
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in New York highlight Task Virtual's proficiency in Udemy course creation, marketing, and customer support, resulting in increased student engagement and satisfaction. Clients value their skill set, reliability, and ability to handle complex digital projects.
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The Hour - Back Office and Virtual Assistant Services

5.0 38 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

10% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

30% Third party verification +1

10% Collections Recovery Services

The Hour - Back Office and Virtual Assistant Services is a versatile company specializing in administrative support, accounting, customer service, and operational assistance. Reviews highlight their reliability, professionalism, and efficiency, with a 100% positive feedback rate emphasizing consistent on-time delivery and improved workflow management. Approximately 85% of reviews commend their responsiveness and ability to integrate seamlessly into existing teams.

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23 of 23 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent reviews of The Hour - Back Office and Virtual Assistant Services reflect a strong overall sentiment of satisfaction among clients. Users consistently highlight the team's reliability, attention to detail, and proactive communication. For instance, one client noted that their financial records became more organized and accurate, while another emphasized improved response times and customer satisfaction. Clients praised the team's adaptability and ability to seamlessly integrate into their operations, with no reported areas for improvement in recent engagements.
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Average Project Cost Breakdown

$10,000 to $49,000 (20) $50,000 to $199,999 (7) Less than $10,000 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value and budget-friendly pricing. For instance, one client noted that the pricing fit their budget while delivering good value for the cost. Another emphasized that their services greatly reduced internal workloads, allowing teams to focus on growth. Overall, the sentiment is overwhelmingly positive, with many clients appreciating the reliability and cost-effectiveness of the services provided.
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United States (26) Canada (8)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Local clients highlight The Hour's proficiency in streamlining operations like CRM management, bookkeeping, and quoting services, noting their responsiveness, professionalism, and ability to manage multiple projects efficiently. Their work consistently results in faster, more accurate workflows.
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ExpertCallers

4.8 35 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +5

10% Sales Outsourcing

5% Back Office Outsourcing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Market Research

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.

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16 of 29 reviews are 5 stars

21 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improvements in response times and customer engagement, with significant increases in qualified leads and appointment bookings. For example, one client noted a 40% growth in booked consultations due to ExpertCallers' efficient handling of inquiries. Overall, clients appreciated the professionalism and adaptability of the team, although some suggested enhancements in reporting and analytics for deeper insights.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (8) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.
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United States (13) Poland (5) Canada (2) Türkiye (1) Tanzania (1)

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2 New York City-based reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Outbound Calling for Construction Services
4.5 — ExpertCallers provided outbound calling services for a construction company. The team reached out to prospects, set appointments, maintained a database of potential clients, and provided performance Read more
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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Reviews mention Reliable
Clients consistently describe Abacus Cambridge Partners as a reliable choice for project collaboration, noting their proactive engagement and flexibility in meeting project demands. One client highlighted their status as the 'first choice of reliable Google partners' and praised their ability to deliver quality work promptly. Their commitment to project management and responsiveness further reinforces their reputation for reliability, making them a recommended partner for complex API management solutions.

Apigee API & CIM Management for Holding Company

5.0 Mar 31, 2021

They’re a mature team, working actively with Google. Based on the capabilities and expertise of the team, they’re our first choice of reliable Google partners. Their quality of work is on point.
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

45% Collections Recovery Services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Industry Experience

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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SIMETRIX SOLUTIONS

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Fair Lawn, NJ

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Focus Areas

50% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

15% Collections Recovery Services +1

15% Third party verification

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

55% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

10% Collections Recovery Services +1

5% Third party verification

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

34% B2C Telemarketing & telesales

33% Collections Recovery Services

33% Customer Surveys & Market Research Calls

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

15% Call Center Services

50% Translation

10% Customer Service Outsourcing +3

10% Recruiting

10% Staffing

5% HR Outsourcing

Focus Areas

54% B2C Telemarketing & telesales

46% Customer Surveys & Market Research Calls

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

15% Call Center Services

55% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

40% Third party verification

30% Collections Recovery Services +1

5% Customer Surveys & Market Research Calls

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Email Marketing

20% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Genisys Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

10% AI Development

10% Application Management & Support +7

10% Application Testing

10% Cloud Consulting & SI

10% Computer Engineering

10% IT Managed Services

10% IT Strategy Consulting

10% Robotics Process Automation

10% UX/UI Design

Focus Areas

100% B2C Telemarketing & telesales

Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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New York, NY

1345 Avenue of the Americas 2nd Floor
New York, NY 10105
21 - 30

646.277.4428

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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

20% Call Center Services

30% Market Research

20% BI & Big Data Consulting & SI +2

20% Sales Outsourcing

10% Conversion Optimization

Focus Areas

100% B2C Telemarketing & telesales

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Newark, NJ

One Gateway Center, Suite 2600
Newark, NJ 07102
16 - 20

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KoN Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Clifton, NJ

Services provided

20% Call Center Services

20% Business Consulting

20% IT Strategy Consulting +4

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Public Relations

Focus Areas

100% B2C Telemarketing & telesales

KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Staffing

10% Litigation Support Services

Focus Areas

10% B2C Telemarketing & telesales

55% Customer Surveys & Market Research Calls

25% Third party verification +1

10% Collections Recovery Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% B2C Telemarketing & telesales

40% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

20% Third party verification

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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UnlimCall

Not yet reviewed

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

15% Call Center Services

50% AI Agents

25% Sales Outsourcing +1

10% Other Application Development

Focus Areas

30% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

25% Third party verification +1

20% Collections Recovery Services

Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

87% B2C Telemarketing & telesales

13% Third party verification

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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Industry Experience

DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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Select Industry to see insights

IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.
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2 of 3 New York City-based reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer Support and Orders Processing for Real Estate Company
4.5 — Read more
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.5

Cost

4.8

Willing to Refer

4.8

Reviewers in New York highlight DialAmerica's expertise in managing inbound calls, improving customer satisfaction, and increasing productivity. Clients appreciate their responsiveness, affordability, and capacity to support different business sizes and needs.
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OUTSOURCETURK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palisades Park, NJ

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Translation

Focus Areas

50% B2C Telemarketing & telesales

20% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Consulting +2

15% Market Research

10% Graphic Design

Focus Areas

20% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

20% Call Center Services

46% Customer Service Outsourcing

23% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Transcription

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Enfinity Medical Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

East Brunswick, NJ

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

25% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

25% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

25% Third party verification

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

11% Call Center Services

25% Custom Software Development

25% IoT Development +3

19% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

100% B2C Telemarketing & telesales

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Third party verification +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.

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Reviews mention Adaptable
Overall, clients expressed a strong sentiment of adaptability regarding Express Virtual Assistant. They highlighted the team's ability to quickly adjust to evolving needs, with one client noting their 'quick adaptation to our feedback and evolving needs.' Another client praised their ability to 'adapt quickly to our workflow,' while several reviews emphasized their responsiveness and professionalism in managing tasks. This adaptability facilitated smoother collaboration and improved operational efficiency across various projects.

Virtual Assistant Services for Construction Co

5.0 Feb 24, 2026

Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.
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Virtual Assistant Services for Home Renovation Co

5.0 Feb 25, 2026

Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved.
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Virtual Assistant Services for Childcare Center

5.0 Mar 4, 2026

The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
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Virtual Assistance for Nonprofit

4.5 Mar 13, 2026

Their adaptability and willingness to understand the needs of a nonprofit organization stood out. They were able to provide practical support while aligning with our workflow and priorities.
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Administrative Support for Construction Company

4.5 Mar 16, 2026

The company's professionalism and ability to adapt to our workflow quickly was particularly impressive. This adaptability allowed for a seamless integration with our existing processes, ensuring that project execution was efficient and effective. Their responsiveness and flexibility were key factors in the project's success.
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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's competitive pricing and excellent value for money. Feedback emphasizes that their services fit well within client budgets while delivering high-quality support. For instance, one client noted, 'Good value for cost,' and another remarked on their ability to act as an 'extension of our own team.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, allowing businesses to focus on core operations while reducing administrative burdens.
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Princeton, New Jersey (1) Poway, California (1) Bayside, California (1) Killarney, Florida (1)

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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Reviewers in Princeton commend Express Virtual Assistant for their experienced team and reliable virtual collaboration, which has successfully boosted sales-qualified leads. They value the consistent, on-time delivery and the company's focus on client results and ongoing improvements.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% IT Managed Services +1

10% IT Strategy Consulting

Focus Areas

80% B2C Telemarketing & telesales

20% Third party verification

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% Custom Software Development

10% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

10% Recruiting +2

3% PEO/Employee Leasing

2% HR Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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XyberMed

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bohemia, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Corporate Training & Coaching

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Ring Savvy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

100% Call Center Services

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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MPC Call Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Focusinc Group International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montebello, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% E-Commerce Development +4

10% Market Research

10% Marketing Strategy

10% Recruiting

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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AnswerOne

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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