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Top Telemarketing Companies in New York City

Ratings Updated: September 21, 2026

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SalesRoads

4.9 68 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.

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Reviews mention Great team
SalesRoads has received overwhelmingly positive feedback regarding their team, with clients praising their professionalism and effectiveness. One client noted the team's fantastic communication and ability to meet deadlines, describing them as a 'well-oiled machine.' Another highlighted the impressive work ethic and dedication of the team, emphasizing their commitment to understanding client needs and continuously improving processes. Overall, clients view SalesRoads not merely as a vendor but as a strategic partner, reflecting a strong sentiment of trust and collaboration.

Lead Generation for Manufacturing Company

5.0 Apr 21, 2021

Overall, the team is great. They’re super responsive and are on top of everything.
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Market Research & Call Services for Software Company

5.0 Jan 14, 2020

Making phone calls is really never a fun thing, but their team seems to really have fun with it. They bring a great attitude to the project and are always eager and excited about what they do.
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Average Project Cost Breakdown

$50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
SalesRoads is perceived as offering strong value for money, with clients frequently highlighting their effective pricing structures and high-quality service. One client noted that they chose SalesRoads for their excellent culture fit and good value for cost, leading to a $500,000 potential revenue pipeline. Others reported a 14% conversion rate for booked meetings, exceeding expectations. Overall, clients commend SalesRoads for their responsiveness and commitment to achieving measurable results, often noting that the ROI from their services significantly outweighs the investment.
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United States (64) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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2 of 3 New York City-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Outreach Marketing Campaign for Healthcare Service Company
5.0 — SalesRoads (formerly VSA Prospecting) is the outreach marketing partner of a healthcare service company. They manage phone and email campaigns to find potential clients. Read more
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Appointment Setter Online

5.0 54 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Focus Areas

70% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Detail-oriented
Clients consistently praised Appointment Setter Online for their detail-oriented approach, highlighting their ability to book relevant appointments and manage leads effectively. One client noted, "Their consistency and attention to detail made a real difference to our business," while another emphasized the CEO's focus and the team's thorough training. Overall, feedback reflects a strong sentiment towards their meticulousness and professionalism, contributing to improved lead quality and successful project outcomes.

Call Center Services for Software Dev Co

5.0 Jun 10, 2025

Their CEO is the most detail-oriented and focused person I’ve ever seen in the call center industry. Appointment Setter Online is unique to us because we’ve tried around six providers previously. They were good for the first few months, but then they showed their true colors. Jay has been consistent and speaks to us the same way he did on day one.
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Call Center Services for Marketing Agency

5.0 Jul 14, 2025

The team has been very detailed. They give us a detailed overview every week, and we're happy with that. They use our system to manage the leads. In that system, we can see how many leads are converted and how many are pending.
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Appointment Setting Services for Renovation Company

5.0 Dec 20, 2025

What impressed us most was their consistency and attention to detail they didn’t just book appointments, they booked the right appointments. Every lead felt relevant, and that level of quality made a real difference to our business.
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4 of 4 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Appointment Setter Online has received positive feedback over the last six months, with clients praising their effective lead generation and appointment scheduling services. One client noted a steady increase in scheduled meetings and improved lead quality, resulting in a predictable sales pipeline. Another highlighted the team's ability to understand technical services, ensuring only qualified leads were passed on. Overall, clients appreciated their structured project management and consistent communication, with minor suggestions for enhanced reporting on performance analytics.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Task Virtual

5.0 81 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Task Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.

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Reviews mention Helpful
Task Virtual has received positive feedback for its efficiency and quality of work, with clients noting significant time savings of approximately 20 hours weekly and reduced costs. One client specifically highlighted Task Virtual's helpful suggestions that enhance operational smoothness. Overall, the sentiment towards Task Virtual is favorable, with clients appreciating their ability to deliver timely results and improve business outcomes, although there is a suggestion for more frequent updates.

Medical Billing Assistance for Legal Company

4.5 Aug 18, 2017

They are awesome and give helpful suggestions to help my company run smoother.
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4 of 5 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read more
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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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The Hour - Back Office and Virtual Assistant Services

5.0 37 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

10% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

30% Third party verification +1

10% Collections Recovery Services

The Hour - Back Office and Virtual Assistant Services provides comprehensive support across various administrative tasks such as accounting, benefits administration, customer support, and more. With a consistent 100% positive feedback across reviews, clients commend the company's reliability, responsiveness, and alignment with client values. Approximately 80% of reviewers highlight their consistent delivery and adaptability, making them a valuable partner.

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21 of 21 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 21 times in the past 6 months
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback in recent reviews, highlighting their reliability, responsiveness, and attention to detail. Clients praised the team's consistent project management, timely task completion, and ability to adapt to changing priorities. Instances of improved organization and efficiency were noted, particularly in accounting and administrative tasks, allowing internal teams to focus on higher-priority activities. Overall, clients expressed satisfaction with the value and quality of service provided, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (7) Less than $10,000 (2) $200,000 to $999,999 (2)

What Clients Have Said
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its cost-effectiveness and overall value for money. Clients frequently highlight the company's competitive pricing, stating it fits their budgets while still delivering high-quality services. For example, one client noted that The Hour offers 'good value for cost,' which has allowed them to focus more on core business activities. Overall, the sentiment among clients emphasizes satisfaction with the pricing relative to the quality of support provided.
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United States (27) Canada (6)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Reviewers in New York commend The Hour for their versatile virtual assistance, covering finance, insurance, and platform engagement. They value the team's professionalism, quick turnaround, and proactive approach, which results in organized workflows and increased capacity for client growth.
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ExpertCallers

4.8 35 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

10% Call Center Services

10% AI Agents

10% Account-Based Marketing +7

10% Conversion Optimization

10% Customer Service Outsourcing

10% Digital Strategy

10% Email Marketing

10% Pay Per Click

10% Product Marketing

10% Public Relations

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.

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Reviews mention Hard working
Clients consistently commend ExpertCallers for their hard-working nature, especially in challenging circumstances. One client highlighted their team's dedication during the Russian invasion, noting that representatives continued to work under dire conditions, demonstrating remarkable commitment. Additionally, clients have praised the team's sharpness, responsiveness, and effective communication skills, which further underscores their industrious approach to project execution. Overall, the sentiment regarding their work ethic is overwhelmingly positive, with clients expressing appreciation for their relentless effort and dedication.

Customer Service & Sales Outsourcing for Presentation Co

5.0 Mar 12, 2026

Company is Kyiv based, and my team worked through the Russian invasion without downtime, and I'd chat with reps who were working in the dark on hotspots while rockets and helicopters were flying overhead. Serious kudos and dedication! They provided excellent quality of candidates from so many different countries; they're sharp, hardworking, responsive, and communicate well.
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7 of 18 reviews are 5 stars

15 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 18 times in the past 6 months
ExpertCallers has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in managing customer communications. Clients noted significant improvements in response times, lead engagement, and overall customer satisfaction. One client praised their ability to seamlessly integrate with internal processes, while another highlighted their calm handling of urgent situations. Areas for improvement mentioned include enhanced analytics and reporting tools. Overall, clients expressed high satisfaction with the service provided by ExpertCallers.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (9) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.
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2 New York City-based reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read more
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Industry Experience

Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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Top Customer Service

5.0 68 reviews

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

10% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Customer Surveys & Market Research Calls +1

30% Third party verification

Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

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2 of 2 New York City-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Auto Detailing Company
5.0 — Top Customer Service provided call center services for an auto detailing company. The team handled service inquiries, answered questions, and scheduled appointments. Their team uses AI systems to Read more
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

45% Collections Recovery Services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Efficient
Client feedback highlights EXL Service's efficiency in streamlining operations, with one client noting a 30% increase in output and a savings of 120 man-hours per week. They emphasized that the service provider meets and exceeds strict guidelines, effectively freeing up internal staff for other tasks. Overall sentiment is highly positive, with clients expressing satisfaction and no areas for improvement identified.

Medical Billing Services for Real Estate Firm

4.0 Aug 12, 2017

They free up time for our staff and make us more efficient. Since contracting with them, we have eliminated this problem.
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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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SIMETRIX SOLUTIONS

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Fair Lawn, NJ

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Focus Areas

50% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

15% Collections Recovery Services +1

15% Third party verification

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

55% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

10% Collections Recovery Services +1

5% Third party verification

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

34% B2C Telemarketing & telesales

33% Collections Recovery Services

33% Customer Surveys & Market Research Calls

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

15% Call Center Services

50% Translation

10% Customer Service Outsourcing +3

10% Recruiting

10% Staffing

5% HR Outsourcing

Focus Areas

54% B2C Telemarketing & telesales

46% Customer Surveys & Market Research Calls

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

15% Call Center Services

55% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

40% Third party verification

30% Collections Recovery Services +1

5% Customer Surveys & Market Research Calls

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Email Marketing

20% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Genisys Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

10% AI Development

10% Application Management & Support +7

10% Application Testing

10% Cloud Consulting & SI

10% Computer Engineering

10% IT Managed Services

10% IT Strategy Consulting

10% Robotics Process Automation

10% UX/UI Design

Focus Areas

100% B2C Telemarketing & telesales

Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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New York, NY

1345 Avenue of the Americas 2nd Floor
New York, NY 10105
21 - 30

646.277.4428

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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

20% Call Center Services

30% Market Research

20% BI & Big Data Consulting & SI +2

20% Sales Outsourcing

10% Conversion Optimization

Focus Areas

100% B2C Telemarketing & telesales

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Newark, NJ

One Gateway Center, Suite 2600
Newark, NJ 07102
16 - 20

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KoN Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Clifton, NJ

Services provided

20% Call Center Services

20% Business Consulting

20% IT Strategy Consulting +4

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Public Relations

Focus Areas

100% B2C Telemarketing & telesales

KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Staffing

10% Litigation Support Services

Focus Areas

10% B2C Telemarketing & telesales

55% Customer Surveys & Market Research Calls

25% Third party verification +1

10% Collections Recovery Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% B2C Telemarketing & telesales

40% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

20% Third party verification

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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UnlimCall

Not yet reviewed

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

15% Call Center Services

50% AI Agents

25% Sales Outsourcing +1

10% Other Application Development

Focus Areas

30% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

25% Third party verification +1

20% Collections Recovery Services

Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

87% B2C Telemarketing & telesales

13% Third party verification

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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Reviews mention Well-organized projects
Clients have expressed high satisfaction with DialAmerica's project organization and efficiency. One client noted their strengths in organization and speed, stating that the service demonstrates quality work and professionalism. They reported significant time savings, estimating a reduction of 10 hours per week, and emphasized that DialAmerica's structured approach aligns well with their business needs. Overall, the sentiment regarding well-organized projects is very positive.

Customer Support and Orders Processing for Real Estate Company

4.5 Dec 23, 2017

The strengths of this service provider are their organization and speed. It is a job that fits perfectly with companies. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies.
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2 of 2 B2C Telemarketing & telesales reviews are 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

DialAmerica has received predominantly positive feedback for their B2C Telemarketing and Telesales services, with clients praising their effective lead generation and appointment-setting capabilities. Approximately 85% of reviews highlight their collaborative approach and ability to adapt scripts based on customer interaction. Clients reported significant growth in calling hours, with one noting an increase from 200 to 3,000 hours monthly. While some reviewers suggested improvements in reporting and data collection, the overall sentiment reflects strong satisfaction with their expertise and impact on project outcomes.
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Industry Experience

DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services Healthcare

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2 of 3 New York City-based reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer Support and Orders Processing for Real Estate Company
4.5 — Read more
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OUTSOURCETURK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palisades Park, NJ

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Translation

Focus Areas

50% B2C Telemarketing & telesales

20% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Consulting +2

15% Market Research

10% Graphic Design

Focus Areas

20% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

20% Call Center Services

46% Customer Service Outsourcing

23% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Transcription

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Enfinity Medical Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

East Brunswick, NJ

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

25% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

25% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

25% Third party verification

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

11% Call Center Services

25% Custom Software Development

25% IoT Development +3

19% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

100% B2C Telemarketing & telesales

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Third party verification +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.

See all 28 projects

3 of 5 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read more
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Industry Experience

Express Virtual Assistant has received positive feedback across diverse industries, notably in eCommerce, Contracting, Automotive, Construction, and Financial Services. Clients praised their operational support, effective communication, and ability to enhance efficiency and customer satisfaction. In eCommerce, they excelled in administrative support, while in Contracting, they provided valuable research insights. The Automotive sector benefited from improved customer interaction management. Overall, the provider's strength in administrative tasks and project management makes them well-suited for businesses seeking reliable operational support.
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Select Industry to see insights

Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Financial services Other industries Construction Contracting Business services

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View projects from:

Princeton, New Jersey (1) Poway, California (1) Bayside, California (1) Killarney, Florida (1)

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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Reviewers in Princeton highlight Express Virtual Assistant's ability to customize marketing strategies across regions, delivering timely results and maintaining clear communication. Their experienced team consistently meets client expectations.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% IT Managed Services +1

10% IT Strategy Consulting

Focus Areas

80% B2C Telemarketing & telesales

20% Third party verification

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% Custom Software Development

10% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

10% Recruiting +2

3% PEO/Employee Leasing

2% HR Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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XyberMed

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bohemia, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Corporate Training & Coaching

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Ring Savvy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

100% Call Center Services

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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MPC Call Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Focusinc Group International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montebello, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% E-Commerce Development +4

10% Market Research

10% Marketing Strategy

10% Recruiting

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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AnswerOne

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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