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Top Telemarketing Companies in New York City

Ratings Updated: July 31, 2026

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Easy to work with
Clients consistently highlight six eleven global services as being exceptionally easy to work with. One client noted their strong communication skills, stating, "It was very easy to get in touch with six eleven," which facilitated a smooth collaboration. Additionally, the responsiveness and friendliness of their team were praised, with another client mentioning, "They’re very communicative and provide fast responses." Overall, the sentiment reflects a high level of satisfaction regarding ease of collaboration and effective communication.

BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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1 of 1 New York City-based review is 5 stars

Unknown avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read more
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SalesRoads

4.9 66 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of outbound call center and telemarketing services. Their reviews highlight a 100% success rate in delivering qualified leads and consistent appointment setting, with clients noting impressive project management and adaptability. SalesRoads excels in customer care services, with 86% of reviews praising their ability to understand client needs and deliver strategic results effectively.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, SalesRoads has received positive feedback for their effective outreach strategies and strong contact rates, achieving 150%-200% of initial targets. Clients appreciate their attentiveness and responsiveness, with regular communication enhancing collaboration. One client highlighted their ability to incorporate real-time feedback into strategy discussions, further demonstrating their adaptability. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement noted.
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18 of 22 B2C Telemarketing & telesales reviews are 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

SalesRoads has received overwhelmingly positive feedback for their B2C Telemarketing and Telesales services, with over 85% of reviewers expressing satisfaction. Clients commend their expertise in lead generation, with specific praise for appointment setting and a high volume of calls, often exceeding expectations. Reviewers highlight the effectiveness of their communication and project management, noting timely updates and a strong understanding of client needs. Areas for improvement are minimal, primarily regarding the integration of email outreach. Overall, SalesRoads is recognized for delivering substantial ROI and quality leads.
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Industry Experience

SalesRoads has garnered positive feedback across various industries, showcasing expertise in Information Technology, Financial Services, Manufacturing, and Real Estate. Clients commend their responsiveness, effective appointment-setting strategies, and ability to generate qualified leads. Overall sentiment is favorable, with many noting increased sales and improved outreach efficiency. Industries such as healthcare, education, and business services highlight SalesRoads' adaptability and success in enhancing lead generation efforts, solidifying them as a reliable partner for diverse project needs.
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Advertising & marketing Manufacturing Real estate Financial services Design Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Media Information technology Software Legal Healthcare

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United States (62) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Focus Areas

70% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Communicative
Overall, clients consistently praised Appointment Setter Online for their strong communication skills and responsiveness. Feedback highlighted their clarity in updates and timely follow-ups, which facilitated smooth project management. For instance, one client noted, "Communication was clear, and they maintained consistency in scheduling and follow-ups," while another stated, "They communicated effectively, provided regular updates, and consistently delivered appointments on time." This positive sentiment underscores their commitment to maintaining transparent and effective communication throughout the engagement.

Appointment Setting Services for Garage Repair Services Co

5.0 Oct 30, 2025

Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack. Appointment Setter Online's team has great communication skills and knows our product carefully.
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Call Center Services for Nonprofit Organization

5.0 Nov 29, 2025

Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.
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Appointment Setting for Appliance Repair Company

5.0 Dec 6, 2025

Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries in terms of scheduling, confirmation, and reporting were timely and consistent. They were responsive and adaptive: when we requested certain modifications, they implemented those changes promptly.
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Back Office Outsourcing for Auto Detailing Company

5.0 Dec 18, 2025

Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.
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Back Office Outsourcing for Construction Company

5.0 Dec 19, 2025

The team communicated regularly, stayed organized, and delivered results on schedule. They were quick to respond to our questions and adapt their approach based on our feedback. Their professionalism made the process smooth and stress-free.
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5 of 5 B2C Telemarketing & telesales reviews are 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

Appointment Setter Online has garnered overwhelmingly positive feedback in the B2C Telemarketing & Telesales sector, with 100% of reviewers expressing satisfaction. Key strengths include strong communication skills, timely appointment scheduling, and effective lead management, leading to a 40% sales increase for clients. Additionally, 80% of reviewers praised their project management abilities, noting that the team consistently meets deadlines and maintains budget compliance. Clients also highlighted the team's adaptability and expertise in specific markets, making them a reliable choice for businesses seeking to enhance their sales pipelines.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

55% Customer Service Outsourcing

15% Data Annotation Services +2

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

10% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Customer Surveys & Market Research Calls +1

30% Third party verification

Top Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.

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Reviews mention Unique expertise
Clients have consistently praised Top Customer Service for their unique expertise in customer service strategy and practical implementation. One review highlighted their ability to provide tangible solutions that significantly improved daily operations. The overall sentiment reflects a high level of satisfaction, emphasizing their effective communication, responsiveness, and professional project management. Clients noted that their support led to faster response times and enhanced client satisfaction, confirming the company's valuable contribution to operational efficiency.

Customer Support Consulting for Construction Company

5.0 Feb 20, 2026

Their expertise in customer service strategy and practical implementation was impressive. They didn’t just provide theory; they helped us apply real solutions that made a noticeable difference in our day-to-day operations.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

4.8

Cost

5.0

Willing to Refer

5.0

New City-based clients praise Top Customer Service for their technical expertise in managing chatbots and phone lines, especially within the recruitment industry. They highlight reliable project management, meeting deadlines, and a knowledgeable support team that understands their business needs.
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Task Virtual

5.0 74 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2

20% Search Engine Optimization

10% Data Annotation Services

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Task Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.

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3 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Task Virtual reflect a consistently positive sentiment, highlighting their effective integration into client operations. Clients praised their responsive project management, ability to streamline workflows, and enhance communication processes. Notably, one client noted improved appointment scheduling and reduced administrative burdens, while another emphasized the team's professionalism and empathetic communication with patients. Although some suggested enhancing strategic planning sessions, overall feedback indicates that Task Virtual is a reliable partner that significantly contributes to operational efficiency and client satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.
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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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The Hour - Back Office and Virtual Assistant Services

5.0 36 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

10% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

30% Third party verification +1

10% Collections Recovery Services

The Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, accounting, and operational support. Across their reviews, 100% of clients highlight their reliability, improved turnaround times, and accuracy in tasks like financial management, data entry, and policy administration. Their team is consistently praised for their proactive communication, flexibility, and ability to integrate seamlessly into existing workflows.

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22 of 22 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 22 times in the past 6 months
In the past six months, The Hour - Back Office and Virtual Assistant Services received overwhelmingly positive feedback. Clients praised their professionalism, timely delivery, and responsiveness, noting significant improvements in operational efficiency and accuracy. For instance, a Director of Operations highlighted better turnaround times and organized workflows, while a Finance Controller noted enhanced accuracy in financial records. Overall, clients expressed high satisfaction with the value for cost and the seamless integration of The Hour's team into their operations.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (8) Less than $10,000 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their affordable pricing and excellent value for money. Feedback indicates that their services fit within budget constraints while delivering quality results, such as improved turnaround times and enhanced operational efficiency. For instance, one client noted the team's 'good value for cost,' while another emphasized the 'pricing fit our budget.' Overall, the sentiment across reviews is overwhelmingly positive regarding the company's cost-effectiveness.
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United States (25) Canada (8)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Reviewers in New York emphasize The Hour's strong project management, flexibility, and reliability in supporting financial, operational, and customer success functions. Clients appreciate their proactive approach, quality assurance, and seamless communication across various service areas.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Abacus Cambridge Partners is a company specializing in Contact Center Services and Customer Support Services, including Inbound and Outbound Call Centers. Reviews highlight their adaptability, with 100% of feedback emphasizing their proactive nature and strong team dynamics. Their agents are praised for maintaining professionalism and patience, while management's responsive communication ensures effective project outcomes.

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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Abacus Cambridge Partners for their exceptional value and cost-effectiveness. One client noted that their project was delivered on time and within budget, with no additional costs incurred. Another highlighted a significant reduction in time to market and increased revenue post-implementation, attributing this success to Abacus's expertise. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service provided and the financial investment made.
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United Arab Emirates (2) Kenya (1) United States (1)

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New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

45% Collections Recovery Services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Timely
Clients have expressed a generally positive sentiment regarding EXL Service's timeliness, noting that while they deliver quality work efficiently, there is still room for improvement. One client highlighted that they save hundreds of hours and thousands of dollars monthly, indicating effective turnaround times. However, they also mentioned a desire for the service provider to enhance their current capabilities to further optimize service delivery.

Payment Processing for Small Nonprofit

3.5 Aug 12, 2017

They provide a service that helps us save time and money.
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Industry Experience

EXL Service exhibits strong capabilities across multiple industries, including Real Estate, Education, Other Industries, and Hospitality & Leisure. Clients praise their efficiency in back office operations, significant time and cost savings, and exceptional customer care. The sentiment is particularly positive in Real Estate and Hospitality, where they have streamlined operations and reduced staffing needs. Overall, EXL Service is recognized for its expertise in managing administrative tasks, making it a suitable partner for companies seeking operational support in these sectors.
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Real estate Education Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as offering significant value for money, with feedback highlighting substantial savings in both time and costs. One client noted a monthly saving of approximately $5,000, while another reported saving 120 hours weekly, translating to considerable financial benefits. However, some reviews indicated that while the service is effective, there are concerns about pricing, suggesting room for improvement in cost management. Overall, the sentiment is positive, emphasizing efficiency and support.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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SIMETRIX SOLUTIONS

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Fair Lawn, NJ

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Focus Areas

50% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

15% Collections Recovery Services +1

15% Third party verification

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

55% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

10% Collections Recovery Services +1

5% Third party verification

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

34% B2C Telemarketing & telesales

33% Collections Recovery Services

33% Customer Surveys & Market Research Calls

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

15% Call Center Services

50% Translation

10% Customer Service Outsourcing +3

10% Recruiting

10% Staffing

5% HR Outsourcing

Focus Areas

54% B2C Telemarketing & telesales

46% Customer Surveys & Market Research Calls

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

15% Call Center Services

55% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

40% Third party verification

30% Collections Recovery Services +1

5% Customer Surveys & Market Research Calls

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Email Marketing

20% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Genisys Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

10% AI Development

10% Application Management & Support +7

10% Application Testing

10% Cloud Consulting & SI

10% Computer Engineering

10% IT Managed Services

10% IT Strategy Consulting

10% Robotics Process Automation

10% UX/UI Design

Focus Areas

100% B2C Telemarketing & telesales

Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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New York, NY

1345 Avenue of the Americas 2nd Floor
New York, NY 10105
21 - 30

646.277.4428

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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

20% Call Center Services

30% Market Research

20% BI & Big Data Consulting & SI +2

20% Sales Outsourcing

10% Conversion Optimization

Focus Areas

100% B2C Telemarketing & telesales

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Newark, NJ

One Gateway Center, Suite 2600
Newark, NJ 07102
16 - 20

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KoN Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Clifton, NJ

Services provided

20% Call Center Services

20% Business Consulting

20% IT Strategy Consulting +4

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Public Relations

Focus Areas

100% B2C Telemarketing & telesales

KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Staffing

10% Litigation Support Services

Focus Areas

10% B2C Telemarketing & telesales

55% Customer Surveys & Market Research Calls

25% Third party verification +1

10% Collections Recovery Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% B2C Telemarketing & telesales

40% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

20% Third party verification

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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UnlimCall

Not yet reviewed

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

15% Call Center Services

50% AI Agents

25% Sales Outsourcing +1

10% Other Application Development

Focus Areas

30% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

25% Third party verification +1

20% Collections Recovery Services

Established in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

87% B2C Telemarketing & telesales

13% Third party verification

DialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.

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2 of 2 B2C Telemarketing & telesales reviews are 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

DialAmerica has received predominantly positive feedback for their B2C Telemarketing and Telesales services, with clients praising their effective lead generation and appointment-setting capabilities. Approximately 85% of reviews highlight their collaborative approach and ability to adapt scripts based on customer interaction. Clients reported significant growth in calling hours, with one noting an increase from 200 to 3,000 hours monthly. While some reviewers suggested improvements in reporting and data collection, the overall sentiment reflects strong satisfaction with their expertise and impact on project outcomes.
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Industry Experience

DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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IT Services Transportation Human Resources Utilities Real estate Manufacturing Other Industry Hospitality & leisure Retail Nonprofit Financial services Healthcare

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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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2 of 3 New York City-based reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer Support and Orders Processing for Real Estate Company
4.5 — Read more
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OUTSOURCETURK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palisades Park, NJ

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Translation

Focus Areas

50% B2C Telemarketing & telesales

20% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Consulting +2

15% Market Research

10% Graphic Design

Focus Areas

20% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

20% Call Center Services

46% Customer Service Outsourcing

23% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Transcription

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Enfinity Medical Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

East Brunswick, NJ

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

25% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

25% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

25% Third party verification

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

11% Call Center Services

25% Custom Software Development

25% IoT Development +3

19% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

100% B2C Telemarketing & telesales

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Express Virtual Assistant

4.6 28 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Third party verification +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a customer service center specializing in call handling and telephonic support services. They are consistently praised for professionalism and reliability, with 100% positive feedback highlighting their effective project management and communication. Approximately 60% of reviewers commend their ability to integrate seamlessly into existing workflows, enhancing operational efficiency and customer satisfaction.

See all 28 projects
Reviews mention Detail-oriented
Client feedback consistently highlights Express Virtual Assistant's detail-oriented approach, with multiple reviews praising their meticulous handling of data management and administrative tasks. One client noted their 'impressive attention to detail,' while another emphasized their ability to 'handle high volumes of data without compromising accuracy.' Overall, clients expressed high satisfaction with the team's reliability and precision, contributing to improved operational efficiency and workflow organization.

Virtual Assistant Services for Construction Co

5.0 Feb 24, 2026

Their reliability and attention to detail were very impressive. They quickly understood our business operations and became a valuable extension of our team.
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Virtual Assistant Services for Childcare Center

5.0 Mar 4, 2026

The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
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Virtual Assistant Services for Nonprofit

5.0 Mar 11, 2026

What impressed us most was their attention to detail and reliability. They handled repetitive tasks with care, followed our instructions precisely, and consistently delivered high‑quality work.
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Data Entry Services for Flooring Company

4.0 Mar 30, 2026

The team maintained excellent communication and delivered tasks consistently on time. They were reliable and detail-oriented throughout the engagement. Their attention to detail and ability to manage high volumes of data without compromising accuracy was very impressive.
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Back Office Outsourcing for Back-Office Solutions Company

4.5 Jan 16, 2026

What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail. The team quickly understands our processes, requires minimal supervision, and consistently delivers accurate work. In addition, their ability to adapt to changing priorities while maintaining quality and turnaround times makes them a valuable extension of our internal team.
Read Full Review

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3 of 5 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read more
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Industry Experience

Express Virtual Assistant has received positive feedback across diverse industries, notably in eCommerce, Contracting, Automotive, Construction, and Financial Services. Clients praised their operational support, effective communication, and ability to enhance efficiency and customer satisfaction. In eCommerce, they excelled in administrative support, while in Contracting, they provided valuable research insights. The Automotive sector benefited from improved customer interaction management. Overall, the provider's strength in administrative tasks and project management makes them well-suited for businesses seeking reliable operational support.
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Select Industry to see insights

Business services Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Financial services Other industries Construction Contracting

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Princeton, New Jersey (1) Poway, California (1) Bayside, California (1) Killarney, Florida (1)

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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% IT Managed Services +1

10% IT Strategy Consulting

Focus Areas

80% B2C Telemarketing & telesales

20% Third party verification

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% Custom Software Development

10% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

10% Recruiting +2

3% PEO/Employee Leasing

2% HR Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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XyberMed

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bohemia, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Corporate Training & Coaching

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Ring Savvy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

100% Call Center Services

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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MPC Call Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Focusinc Group International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montebello, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% E-Commerce Development +4

10% Market Research

10% Marketing Strategy

10% Recruiting

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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AnswerOne

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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Top Telemarketing Companies in New York City

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Reviews mention Easy to work with

BPO Services for Telecommuniactions & IT Services Company

Industry Experience

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six eleven global services is very responsive

Customer & Ticket Support Services for Beauty Tech Company

Reviewed 1 time in the past 6 months

B2C Telemarketing & telesales Experience

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Appointment Setting Services for Garage Repair Services Co

Call Center Services for Nonprofit Organization

Appointment Setting for Appliance Repair Company

Back Office Outsourcing for Auto Detailing Company

Back Office Outsourcing for Construction Company

B2C Telemarketing & telesales Experience

Industry Experience

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Reviews mention Unique expertise

Customer Support Consulting for Construction Company

Industry Experience

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Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Task Virtual is very responsive

Reviewed 22 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Call Center Voice Services for Financial Services Co.

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Payment Processing for Small Nonprofit

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Inbound & Customer Support Rates

B2C Telemarketing & telesales Experience

Industry Experience

Select Industry to see insights

Customer Support and Orders Processing for Real Estate Company

Reviews mention Detail-oriented

Virtual Assistant Services for Construction Co

Virtual Assistant Services for Childcare Center

Virtual Assistant Services for Nonprofit

Data Entry Services for Flooring Company

Back Office Outsourcing for Back-Office Solutions Company

Call Center Services for Creative Agency

Industry Experience

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