Home Call Centers Telemarketing United States New York City

Top Telemarketing Companies in New York City

Ratings Updated: March 28, 2026

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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1 of 1 New York City-based review is 5 stars

Unknown avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read more
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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of SalesRoads highlight a positive client experience, particularly in their effectiveness in building sales pipelines. A co-CEO noted they successfully booked approximately four meetings per week with qualified leads, showcasing the team's responsiveness and timely project management. However, there is a suggestion for improvement regarding the need for SalesRoads to provide more expert opinions. Overall, the sentiment is favorable, indicating a strong fit for clients seeking sales development support.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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2 of 3 New York City-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Outreach Marketing Campaign for Healthcare Service Company
5.0 — SalesRoads (formerly VSA Prospecting) is the outreach marketing partner of a healthcare service company. They manage phone and email campaigns to find potential clients. Read more
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Appointment Setter Online

5.0 53 reviews

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Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

70% B2C Telemarketing & telesales

10% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Appointment Setter Online is a company specializing in Contact Center Services, offering a comprehensive range of Telemarketing and Customer Support Services. Across multiple reviews, clients noted their professionalism, adaptability, and efficiency in improving appointment scheduling and lead qualification, resulting in increased bookings and sales by up to 70%. While feedback was overwhelmingly positive, some clients suggested enhancements in reporting details.

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Reviews mention Open to feedback
Clients consistently praised Appointment Setter Online for their responsiveness and adaptability, emphasizing their openness to feedback. One client noted, "They were responsive, flexible, and open to feedback," highlighting the team's quick adjustments to messaging and scheduling. Overall, the sentiment is highly positive, with clients appreciating their structured project management and effective communication, while suggesting minor improvements in reporting could enhance the experience.

Back Office Outsourcing for Online Education Platform

5.0 Dec 15, 2025

They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.
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3 of 3 B2C Telemarketing & telesales reviews are 5 stars

1 new review for B2C Telemarketing & telesales in past 6 months

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

Clients express high satisfaction with Appointment Setter Online in B2C Telemarketing & Telesales services, highlighting a 40% increase in qualified appointments and a 35% improvement in outreach-to-booking ratios. 100% of reviewers commend their responsiveness and professionalism, with seamless communication reported. While 90% experienced enhanced lead conversion rates, suggestions for improvement were minimal. Overall, sentiment is overwhelmingly positive, indicating strong expertise and reliable project management.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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United States (20) Canada (8) France (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

80% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

25% Third party verification +1

20% Collections Recovery Services

Top Customer Service is a dedicated contact center providing comprehensive customer support services such as inbound call handling, telephonic support, and customer care services. Across their reviews, 100% of clients praised their professionalism and reliability, with 75% highlighting improved response times and reduced missed calls. Their seamless integration of AI-assisted systems and trained agents ensures efficient customer interactions and superior service quality.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with the unique expertise of Top Customer Service, particularly in customer service strategy and implementation. One client noted their ability to provide practical solutions that significantly improved daily operations. The professional project management and clear communication further enhanced the experience, leading to measurable outcomes such as faster response times and higher client satisfaction. Overall sentiment reflects a strong appreciation for the company's specialized knowledge and effective service delivery.

Customer Support Consulting for Construction Company

5.0 Feb 20, 2026

Their expertise in customer service strategy and practical implementation was impressive. They didn’t just provide theory; they helped us apply real solutions that made a noticeable difference in our day-to-day operations.
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1 of 1 B2C Telemarketing & telesales reviews is 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

Top Customer Service has received overwhelmingly positive feedback in their B2C Telemarketing & Telesales services, with a 100% satisfaction rate from clients. Clients highlight their expertise in handling call answering and job dispatching, contributing significantly to operational efficiency. Reviewers note the provider's punctuality and effective communication, with 100% satisfaction in project management. No areas for improvement were mentioned, underscoring their strong performance and alignment with client needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Hour - Back Office and Virtual Assistant Services

5.0 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

Focus Areas

10% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

30% Third party verification +1

10% Collections Recovery Services

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support, including bookkeeping, data entry, and administrative tasks. Reviewers consistently praise their efficient project management, timely delivery, and excellent communication, with 100% of feedback highlighting their professionalism and adaptability. Their services are noted for enhancing operational efficiency and supporting business growth.

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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries, including Insurance, Retail, Business Services, and Real Estate. Clients commend their efficiency in handling tasks such as bookkeeping, invoicing, quoting, and recruitment support. Overall sentiment is highly favorable, highlighting strengths in project management, communication, and adaptability. Their ability to provide tailored support has significantly improved operational efficiency and client satisfaction across sectors, making them a suitable partner for businesses seeking enhanced administrative capabilities.
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Pharmaceuticals Human Resources Real estate Software Business services Retail Insurance

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their affordability and excellent value for money. One client noted that their pricing fit within budget while delivering high-quality services, stating, "Good value for cost." Another praised the exceptional level of service received without extra charges, highlighting the efficient management and responsiveness of the team. Overall, sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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United States (11) Canada (3)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.9

Willing to Refer

5.0

Clients in New Jersey commend The Hour for their versatile virtual services, including customer success, recruitment, and insurance support. They deliver timely, precise results with excellent communication, demonstrating strong project management and value across diverse, demanding projects.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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United Arab Emirates (2) Kenya (1) United States (1)

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New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

40% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

10% Third party verification

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

NYC clients appreciate Task Virtual's expertise in digital project management, especially in online course publishing and marketing. They highlight the team's skill, responsiveness, and ability to handle complex tasks, resulting in significant growth and high customer satisfaction.
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

45% Collections Recovery Services

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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Reviews mention Efficient
Clients have consistently praised EXL Service for their efficiency in handling back office operations. One client noted a 30% increase in output and a savings of 120 man-hours per week, attributing these improvements to EXL's timely and quality work. They emphasized that the partnership has eliminated delays during peak periods, such as tax season, and remarked on the significant financial benefits of their services. Overall, the sentiment reflects strong satisfaction with EXL's efficiency and impact on operational effectiveness.

Medical Billing Services for Real Estate Firm

4.0 Aug 12, 2017

They free up time for our staff and make us more efficient.

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Industry Experience

EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Focus Areas

50% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

15% Collections Recovery Services +1

15% Third party verification

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1

10% Email Marketing

Focus Areas

55% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

10% Collections Recovery Services +1

5% Third party verification

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

34% B2C Telemarketing & telesales

33% Collections Recovery Services

33% Customer Surveys & Market Research Calls

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Messages Plus

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

New York, NY

Services provided

56% Call Center Services

32% Customer Service Outsourcing

12% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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TransPerfect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

15% Call Center Services

50% Translation

10% Customer Service Outsourcing +3

10% Recruiting

10% Staffing

5% HR Outsourcing

Focus Areas

54% B2C Telemarketing & telesales

46% Customer Surveys & Market Research Calls

TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting +3

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

15% Call Center Services

55% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

40% Third party verification

30% Collections Recovery Services +1

5% Customer Surveys & Market Research Calls

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Email Marketing

20% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Genisys Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

10% AI Development

10% Application Management & Support +7

10% Application Testing

10% Cloud Consulting & SI

10% Computer Engineering

10% IT Managed Services

10% IT Strategy Consulting

10% Robotics Process Automation

10% UX/UI Design

Focus Areas

100% B2C Telemarketing & telesales

Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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New York, NY

1345 Avenue of the Americas 2nd Floor
New York, NY 10105
21 - 30

646.277.4428

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On Point

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, NJ

Services provided

20% Call Center Services

30% Market Research

20% BI & Big Data Consulting & SI +2

20% Sales Outsourcing

10% Conversion Optimization

Focus Areas

100% B2C Telemarketing & telesales

Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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Newark, NJ

One Gateway Center, Suite 2600
Newark, NJ 07102
16 - 20

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KoN Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Clifton, NJ

Services provided

20% Call Center Services

20% Business Consulting

20% IT Strategy Consulting +4

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Public Relations

Focus Areas

100% B2C Telemarketing & telesales

KoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Staffing

10% Litigation Support Services

Focus Areas

10% B2C Telemarketing & telesales

55% Customer Surveys & Market Research Calls

25% Third party verification +1

10% Collections Recovery Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

Inbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% B2C Telemarketing & telesales

40% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

20% Third party verification

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

87% B2C Telemarketing & telesales

13% Third party verification

DialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.

See all 17 projects
Reviews mention Well-organized projects
Clients have consistently praised DialAmerica for their well-organized project management and efficient service delivery. One client noted their strengths in organization and speed, stating that the service demonstrates quality work and professionalism. Additionally, the detailed invoicing and ability to handle customer attention and order processing effectively contribute to their positive reputation. Overall, the sentiment regarding project organization is highly favorable, with clients experiencing significant time and cost savings.

Customer Support and Orders Processing for Real Estate Company

4.5 Dec 23, 2017

Their strengths are their organization and speed.
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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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Select Industry to see insights

IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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View projects from:

New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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OUTSOURCETURK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palisades Park, NJ

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Translation

Focus Areas

50% B2C Telemarketing & telesales

20% Collections Recovery Services

20% Customer Surveys & Market Research Calls +1

10% Third party verification

OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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AICOM Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Consulting +2

15% Market Research

10% Graphic Design

Focus Areas

20% B2C Telemarketing & telesales

20% Customer Surveys & Market Research Calls

AICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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Stafford Communications Group

Not yet reviewed

$1,000+

Undisclosed

50 - 249

New Providence, NJ

Services provided

20% Call Center Services

46% Customer Service Outsourcing

23% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Habiliss Virtual Assistant Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Transcription

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Habiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Enfinity Medical Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

East Brunswick, NJ

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

55% B2C Telemarketing & telesales

25% Collections Recovery Services

10% Customer Surveys & Market Research Calls +1

10% Third party verification

Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Front Desk Helpers

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Old Bridge, NJ

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

25% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

25% Third party verification

Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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Front Desk Helpers Co

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Old Bridge, NJ

Services provided

11% Call Center Services

25% Custom Software Development

25% IoT Development +3

19% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

100% B2C Telemarketing & telesales

Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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Express Virtual Assistant

4.7 25 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Call Center Services

50% Back Office Outsourcing

Focus Areas

20% B2C Telemarketing & telesales

30% Collections Recovery Services

30% Third party verification +1

20% Customer Surveys & Market Research Calls

Express Virtual Assistant is a company specializing in Contact Center Services, providing customer support, inbound and outbound call center, and telephonic support. Reviews indicate a high level of professionalism, responsiveness, and efficiency, with over 90% of clients praising their communication and call handling capabilities. Their services are noted for aligning with clients' business values and offering good value for cost.

See all 25 projects
Reviews mention Proactive
The overall sentiment regarding Express Virtual Assistant's proactivity is highly positive. Clients consistently praised their proactive communication and readiness to take on additional responsibilities. For instance, one client noted their 'very proactive' updates and availability for questions, while another highlighted their 'proactive approach, reliability, and attention to detail.' Such feedback underscores the team's commitment to anticipating client needs and delivering timely solutions, contributing significantly to improved operational efficiency and client satisfaction.

Back Office Outsourcing for Back-Office Solutions Company

4.5 Jan 16, 2026

Express Virtual Assistant demonstrates strong and reliable project management throughout the engagement. The team organizes tasks well, clearly communicates priorities, and consistently completes deliverables on time or ahead of schedule. In addition, their proactive updates, structured workflows, and responsiveness help ensure smooth coordination and dependable turnaround times. What stands out most about working with Express Virtual Assistant is their proactive approach, reliability, and attention to detail.
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Virtual Assistant Services for Construction Company

5.0 Feb 25, 2026

Express Virtual Assistant delivered all tasks promptly, communicated proactively, and maintained excellent organization. Their work helped streamline our internal workflows. They were proactive and always ready with solutions rather than waiting for instruction.
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Virtual Assistant Services for Childcare Center

5.0 Mar 4, 2026

The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
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Customer Support Services for SEO & SEM Firm

5.0 Mar 24, 2026

Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up.
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8 of 23 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 23 times in the past 6 months
In the last six months, client feedback for Express Virtual Assistant has been overwhelmingly positive, highlighting their professionalism and effective communication. Clients noted significant improvements in operational efficiency, with one stating a 30% reduction in administrative workload. The team's ability to adapt quickly to client needs and deliver tasks on time was frequently praised. Minor suggestions for improvement included enhancing reporting transparency and offering proactive process optimization, but overall satisfaction remains high.
Read 23 Recent Reviews

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United States (15) Poland (3) Canada (1)

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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

In Princeton, clients highlight Express Virtual Assistant’s proficiency in digital marketing services like targeted ad campaigns, boosting sales leads. Their reliable, experienced team ensures smooth project execution, making them a trusted partner for businesses seeking effective virtual marketing solutions.
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Power BDC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stamford, CT

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% IT Managed Services +1

10% IT Strategy Consulting

Focus Areas

80% B2C Telemarketing & telesales

20% Third party verification

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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OfficePartners360

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ridgefield, CT

Services provided

30% Call Center Services

20% Accounting

20% Back Office Outsourcing +2

20% Custom Software Development

10% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
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iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bohemia, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

10% Recruiting +2

3% PEO/Employee Leasing

2% HR Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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XyberMed

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Bohemia, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Business Consulting +1

25% Corporate Training & Coaching

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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Ring Savvy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

100% Call Center Services

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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MPC Call Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

100% B2C Telemarketing & telesales

Founded in 1922, MPC Call Centers is a telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Focusinc Group International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Montebello, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% E-Commerce Development +4

10% Market Research

10% Marketing Strategy

10% Recruiting

10% Sales Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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AnswerOne

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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