Top Call Center Companies & Services for IT Services
15 Leaders 15 Contenders
1,198 Companies
Top Call Centers Services for IT Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Well-organized projects
Client feedback highlights Hugo Inc.'s exceptional organizational skills in project management. A media company noted the seamless onboarding process, stating, "it felt very natural" and praised their ability to deliver projects in under three weeks. Similarly, a financial services firm commended Hugo for their timely execution and adaptability, which transformed their customer support operations. Overall, clients express high satisfaction with Hugo's structured approach, contributing to efficient project outcomes and effective communication.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements.
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Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Tallinn, Estonia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
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$1,000+$50 - $99 / hr2 - 9Hellerup, Denmark
Services provided
75% Sales Outsourcing15% CRM Consulting and SI10% Email MarketingSyncopa, a Sales Outsourcing company, was founded in 2022. The firm provides Sales Outsourcing and CRM consulting and SI, and is small.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Industry Experience
SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Well-organized projects
Clients consistently commend Simply Contact for their well-organized project management and transparent workflows. One client highlighted their 'clear and organized workflow' and noted that communication was seamless, allowing for prompt resolution of issues. Additionally, the flexibility of their cooperation model was recognized as a significant advantage, contributing to an increase in customer satisfaction by over 20%. Overall, the sentiment reflects strong approval of Simply Contact's organizational capabilities.-
Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Retail. Clients consistently praise their adaptability, quick onboarding, and effective support solutions, noting substantial improvements in customer satisfaction and operational efficiency. The overall sentiment is highly positive, indicating a strong ability to enhance customer experience and streamline workflows, making them particularly suited for companies seeking reliable customer support across diverse sectors.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, highlighted by their competitive pricing relative to the quality of service delivered. Many reviews noted satisfaction with cost-effectiveness, with feedback indicating a 'good value for cost' and a 'pricing fit our budget.' However, some clients suggested that the pricing strategy could be improved. Overall, sentiment towards Simply Contact's pricing and value is largely positive.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249Bunschoten-Spakenburg, Netherlands
Services provided
45% Call Center Services30% Sales Outsourcing20% AI Consulting +1 service5% Business ConsultingMidsize telephone answering service Match-day, is headquartered in Bunschoten-Spakenburg, Netherlands. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Milwaukee, WI
Services provided
75% Sales Outsourcing10% Marketing Strategy5% Content Marketing +2 services5% Email Marketing5% Social Media MarketingMPI is a Sales Outsourcing company. In Milwaukee, Wisconsin and Grafton, Wisconsin, the agency was launched in 1996. Their team specializes in Sales Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr1,000 - 9,999Charlottetown, Canada
Services provided
25% Call Center Services31% Customer Service Outsourcing25% IT Managed Services +1 service19% Back Office OutsourcingCustomer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.
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$1,000+$50 - $99 / hr10 - 49
Services provided
100% Sales OutsourcingProspecting Crew, a Sales Outsourcing company, is in Waterford, Ireland. The team specializes in Sales Outsourcing.
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$1,000+Undisclosed2 - 9Navi Mumbai, India
Services provided
100% Sales OutsourcingSales Outsourcing company ClientsB2B offers Sales Outsourcing. They were founded in 2021.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.
Reviews mention High-quality work
Clients have consistently praised Virtual Sales Limited for delivering high-quality work, particularly in lead generation services. One client noted their 'great project management' with regular updates and reports, while another highlighted their 'good initial results' and eagerness to learn and improve. Overall, the sentiment reflects strong satisfaction with the company's performance and ability to meet objectives effectively.-
Lead Generation Services for IT Managed Service Provider
4.0 Dec 10, 2023They are easy to deal with, provide good initial results, and possess a desire to learn and improve.
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Sales Outsourcing for Cloud & Data Analytics Company
5.0 Apr 24, 2023Dozens of high-quality new leads were introduced to us, particularly in the leadership roles within sustainability.
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3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention High-quality work
Clients have consistently highlighted Valoris Center's commitment to high-quality work, emphasizing their efficient outbound service and well-trained agents. One client noted that 90% of potential customers are contacted within 15 minutes of form submission, a critical differentiator in their industry. Additionally, the adaptability of Valoris to specific client needs and their proactive approach to overcoming system limitations further underscores their dedication to delivering exceptional results.-
Outbound Call Center Service for Automobile Company
5.0 Feb 21, 202390% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Trustworthy
Clients consistently regard A-SALES AB as a trustworthy partner, noting their professionalism and commitment to delivering results. One CEO highlighted their responsiveness and adaptability, stating they were 'always on the ball' and met deadlines without sacrificing quality. Another emphasized A-SALES AB's ability to understand their niche and foster meaningful connections with potential customers, describing them as 'professional, skilled, and consistently trustworthy.' Overall, the sentiment reflects strong confidence in their reliability and effectiveness.-
Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Professional, skilled, and consistently trustworthy.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, A-SALES AB has received positive feedback for their lead generation and appointment-setting services, with clients noting a significant increase in qualified calls and appointment bookings. One client reported a 300% increase in appointment generation, while another praised their effective communication and eagerness to learn. However, some clients mentioned areas for improvement in project management and communication speed. Overall, sentiment remains highly favorable, highlighting A-SALES AB's value and alignment with client needs.Was this helpful?
Industry Experience
A-SALES AB has demonstrated strong expertise in lead generation and appointment setting across various industries, including Financial Services, IT, Business Services, Advertising & Marketing, and Healthcare. Clients commend their effective communication, tailored outreach strategies, and responsiveness, leading to significant improvements in sales pipelines and meeting bookings. Overall, feedback indicates a highly positive sentiment regarding their ability to deliver results, particularly in sectors requiring targeted and strategic engagement.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently recognized for providing excellent value for money, with clients noting the affordability of their services relative to the quality delivered. For instance, one client highlighted their 'good value for the cost,' while another remarked on the 'great culture fit' and pricing that suited their budget. Overall sentiment is positive, with many clients expressing satisfaction with the results achieved, often exceeding expectations in lead generation and appointment setting.Was this helpful?
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$1,000+Undisclosed50 - 249Pimpri-Chinchwad, India
Services provided
30% Call Center Services20% Email Marketing20% Market Research +2 services20% Sales Outsourcing10% Back Office OutsourcingS Four Media, a telephone answering service, is located in Pimpri-Chinchwad, India. They provide Call Center Services and Market Research and were established in 2021.
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$25,000+Undisclosed10 - 49Chiyoda City, Japan
Services provided
50% Sales Outsourcing25% Translation10% Direct Marketing +2 services10% Product Marketing5% Market ResearchManies Group Co., Ltd. Is a small Sales Outsourcing company in Chiyoda City, Japan. The team provides Sales Outsourcing and Translation.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
Reviews mention Flexible
The feedback regarding the flexibility of Appointment Setter Online is overwhelmingly positive. Clients consistently highlight the team's responsiveness and adaptability to changing requirements. For instance, one client noted their quick adjustments in messaging and scheduling, while another emphasized the team's willingness to implement modifications in their processes. Overall, the sentiment reflects a strong appreciation for their flexibility, which has facilitated smoother collaboration and enhanced project outcomes.-
Lead Generation for Early Education Company
5.0 Dec 6, 2025They were responsive, flexible, and proactive. If we needed changes in messaging, target niche, or qualification criteria, they adapted quickly. Their team stayed accessible and acted on feedback without delays.
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Appointment Setting for Appliance Repair Company
5.0 Dec 6, 2025They were responsive and adaptive: when we requested certain modifications (e.g. adding custom fields in the intake form to capture appliance model/serial number, or adjusting our scheduling rules), they implemented those changes promptly. Their availability and flexibility made collaboration easy and efficient.
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Call Center Services for Online Education Company
5.0 Dec 16, 2025They were responsive, flexible, and open to feedback. Whenever we needed adjustments in messaging or scheduling, their team responded quickly and aligned with our requirements.
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Call Center Services for Nonprofit Organization
5.0 Dec 17, 2025They were responsive, flexible, and professional. Whenever we needed adjustments in messaging or scheduling, their team adapted quickly and worked to meet our expectations.
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6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9
Services provided
60% Sales Outsourcing40% Email MarketingHealdns is a Sales Outsourcing company founded in 2023. The team offers Sales Outsourcing and Email Marketing and is based in Newark, Delaware.
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$1,000+Undisclosed2 - 9
Services provided
70% Sales Outsourcing10% Demand Generation Marketing10% Email Marketing +1 service10% Marketing StrategySee all 1 projectsBoost Hero helps B2B companies build modern outbound systems that generate qualified sales conversations without adding a bloated SDR team. We handle the parts most companies struggle with:
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$5,000+Undisclosed10 - 49Singapore
Services provided
80% Sales Outsourcing10% Business Consulting10% Customer Service OutsourcingSparkSales is a small Singapore-based Sales Outsourcing company. Their services include Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49
Services provided
55% Sales Outsourcing25% Market Research20% LogoSoftcare Infotech - API Services Provider Company is a Sales Outsourcing company launched in 2016. Their team offers Sales Outsourcing and Market Research.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
75% Call Center Services15% Customer Service Outsourcing10% Sales OutsourcingLaunched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed10 - 49Köln, Germany
Services provided
5% Call Center Services50% Sales Outsourcing20% Business Consulting +2 services15% Direct Marketing10% Marketing StrategySales Outsourcing company bdg Consulting GmbH is in Köln, Germany. Their services include Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed10,000+Paris, France
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
Services provided
14% Call Center Services24% Customer Service Outsourcing12% Back Office Outsourcing +5 services10% Email Marketing10% Graphic Design10% Sales Outsourcing10% Social Media Marketing10% Web DesignEPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.
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UndisclosedUndisclosed2 - 9Torrevieja, Spain
Services provided
70% Sales Outsourcing15% Business Consulting15% Email MarketingTo500in100 agency, a Sales Outsourcing company, was founded in 2022. They offers Sales Outsourcing and Email Marketing.
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$5,000+Undisclosed10 - 49
Services provided
80% Sales Outsourcing10% Other Digital Marketing10% Other MarketingEscalate Partners is a Sales Outsourcing company. They specialize in Sales Outsourcing and Other Marketing and were established in 2023. The company is located in Miami, Florida.
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$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
Services provided
100% Call Center ServicesServiced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
30% Call Center Services40% Back Office Outsourcing30% Sales OutsourcingBack Office Outsourcing company Networth RCM was launched in 2021. The agency focuses on Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Uxbridge, England
Services provided
80% Sales Outsourcing10% CRM Consulting and SI10% Direct MarketingLHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
100% Sales OutsourcingSales Outsourcing company Five Element was founded in 2022. The team provides Sales Outsourcing and is based in Dubai, United Arab Emirates.
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$1,000+< $25 / hr50 - 249Hyderabad, India
Services provided
50% Call Center Services50% Business ConsultingGrow Your Staff, a Business Consulting and phone answering service, was launched in 2017. The team provides Business Consulting and Call Center Services and is located in Hyderabad, India.
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$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Services provided
28% Call Center Services27% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting5% HR Consulting5% RecruitingTHIENTU CO.,LTD is a large Ho Chi Minh, Vietnam-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Atlanta, GA
Services provided
15% Call Center Services20% Custom Software Development20% IT Staff Augmentation +5 services10% Back Office Outsourcing10% Customer Service Outsourcing10% IT Managed Services10% Mobile App Development5% Web DevelopmentTiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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$1,000+< $25 / hr2 - 9
Services provided
50% Sales Outsourcing30% Demand Generation Marketing20% Email MarketingSee all 1 projectsProspectOut | #1 B2B Outbound Lead Generation Agency 🚀 We help B2B companies book qualified meetings and close more deals through AI-powered cold email and LinkedIn outreach — fully managed, no
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$1,000+< $25 / hr10 - 49Indore, India
Services provided
50% Sales Outsourcing25% Architectural Design10% IT Managed Services +2 services10% IT Strategy Consulting5% Business ConsultingSkylar Minds, a Sales Outsourcing company, was founded in 2019. The agency specializes in Sales Outsourcing and Architectural Design.
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$1,000+$100 - $149 / hr50 - 249Carrollton, TX
Services provided
60% Staffing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingBased in Carrollton, Texas, Dotcomsourcing is a Staffing company. The team provides Staffing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
40% Call Center Services25% Web Design15% Web Development +4 services5% Back Office Outsourcing5% Customer Service Outsourcing5% HR Outsourcing5% Sales OutsourcingFIFOTECH, a midsize answering service company, is based in Dhaka, Bangladesh. Their services include Call Center Services and Web Design.
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$1,000+Undisclosed10 - 49Edgware, England
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingCoenzio is a Sales Outsourcing company. The team is in Edgware, England, and their services include Sales Outsourcing and Email Marketing.
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$5,000+$200 - $300 / hr50 - 249Fort Lauderdale, FL
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a technology solutions provider specializing in contact center operations and Salesforce integration. Feedback from clients is mixed; 50% commend their project management, diligence, and problem-solving abilities, while others criticize communication and outdated software interfaces. Overall, they are recognized for their dedication and structured problem-solving but face challenges with communication and software usability.
Reviews mention Communicative
Clients consistently praise Five9 for their exceptional communication skills and responsiveness. One client noted that the team diligently follows up, emphasizing project priorities, while another highlighted their prompt responses to support tickets, typically within an hour. The proactive approach during a transition to remote work, including direct outreach to troubleshoot issues, exemplifies their commitment to effective communication. Overall, feedback reflects a strong sentiment towards Five9's communicative nature, reinforcing their reputation for high customer service.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition.
Read Full Review -
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless.
Read Full Review -
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience
Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
Read All ReviewsSelect Industry to see insights
Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.Was this helpful?
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +1 service25% Sales OutsourcingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
5% Call Center Services70% Sales Outsourcing20% Email Marketing +1 service5% Account-Based MarketingBased in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
25% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Market ResearchLaunched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$5,000+$50 - $99 / hr10 - 49
Services provided
50% Business Consulting50% Sales OutsourcingLaunched in 2001, RDI, Inc. Is a Business Consulting and Sales Outsourcing company. The small team focuses on Business Consulting and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
50% Sales Outsourcing30% Content Marketing20% Email MarketingSee all 1 projectsEngage48 offers appointment setting programs and qualified lead generation services, particularly in the B2B sector. The overall feedback highlights their responsiveness, flexibility, and expertise in lead generation and account-based business development. Clients appreciate their ability to meet key performance indicators, though they suggest room for improvement in reporting.
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UndisclosedUndisclosed50 - 249
Services provided
80% Call Center Services20% Customer Service OutsourcingAnswerConnect UK is an answering service launched in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
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$100,000+< $25 / hr50 - 249Ikeja, Nigeria
Services provided
40% Call Center Services20% Unified Communications Consulting & SI10% CRM Consulting and SI +3 services10% Customer Service Outsourcing10% IT Managed Services10% Sales OutsourcingIntercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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$1,000+Undisclosed2 - 9Dubai, United Arab Emirates
Services provided
60% Sales Outsourcing30% Email Marketing10% BrandingSmall Sales Outsourcing company Khemka Marketing Consultancy , is based in Dubai, United Arab Emirates. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
65% Call Center Services20% Customer Service Outsourcing15% Sales OutsourcingSee all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
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$1,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
100% Call Center ServicesGlobalex Enviro LLC, an answering service, is in Dubai, United Arab Emirates. The team offers Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
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$5,000+$25 - $49 / hr1,000 - 9,999Mira Bhayandar, India
Services provided
65% Call Center Services20% Back Office Outsourcing15% Customer Service OutsourcingEpicenter Technologies is a Mira Bhayandar, India-based answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2001.
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$25,000+< $25 / hr50 - 249Round Rock, TX
Services provided
50% Call Center Services50% Back Office OutsourcingMHRCM is a call center service and Back Office Outsourcing company. Established in 2018, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Noida, India
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingTalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
100% Call Center ServicesAmericall is a telephone answering service in. The team specializes in Call Center Services.
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$5,000+$50 - $99 / hr10 - 49Sydney, Australia
Services provided
50% Sales Outsourcing30% Marketing Strategy20% Direct MarketingSales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
Read moreMore responsive than most other service providers
Get in TouchGen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Top 15 Call Centers Services for IT Services
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$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+Undisclosed250 - 999Dallas, TX
Ability to deliver
31.9/40.015/20 Reviews8.4/10 Clients & Experience8.4/10 Market PresenceService focus
15% Call Center Services25% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49Ghaziabad, India
Ability to deliver
31.1/40.015.8/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
100% Sales Outsourcing -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
$5,000+Undisclosed10 - 49
Ability to deliver
33.7/40.017.4/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
15% Call Center Services80% Sales Outsourcing5% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.2/40.016.8/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+$50 - $99 / hr50 - 249Kyiv, Ukraine
Ability to deliver
29.1/40.016.2/20 Reviews7.6/10 Clients & Experience5.3/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Ability to deliver
29.9/40.016.4/20 Reviews9.5/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999
Ability to deliver
27.3/40.013.6/20 Reviews8.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Poltava, Ukraine
Ability to deliver
33.2/40.017.6/20 Reviews9.2/10 Clients & Experience6.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37.1/40.019.4/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.6/40.016.4/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$25,000+Undisclosed50 - 249Troutman, NC
Ability to deliver
34.1/40.017.2/20 Reviews8.2/10 Clients & Experience8.7/10 Market PresenceService focus
15% Call Center Services25% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Sheridan, WY
Ability to deliver
25.9/40.017/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Ability to deliver
26.6/40.015.8/20 Reviews6.8/10 Clients & Experience4/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Ability to deliver
31.9/40.016.4/20 Reviews6/10 Clients & Experience9.5/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.5/40.018.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.3/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other
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