Top Answering Service for Consumer Goods
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Best Answering Service for the Consumer Product Industry
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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services45% Inbound appointment scheduling20% Virtual receptionistSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.-
Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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1 of 1 Answering services reviews is 5 stars$200,000 – $999,999 avg. project costAnswering services Experience
Big Outsource receives overwhelmingly positive feedback for their Answering services, with 95% of reviewers highlighting their responsiveness and effective communication. Clients appreciate the company's ability to scale operations and improve efficiency, contributing to increased profitability. Notable strengths include proactive management and adaptability, as illustrated by their quick adjustments to staffing needs. Overall, 90% of reviewers commend Big Outsource for their reliability and excellent customer service, establishing them as a preferred partner in the industry.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
57% Answering services43% Virtual receptionistSee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
45% Call Center Services20% Customer Service Outsourcing15% Sales Outsourcing +210% Back Office Outsourcing10% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received positive feedback for its exceptional customer service solutions. Clients noted their ability to rapidly scale teams, demonstrate flexibility, and enhance customer experiences. One client highlighted achieving service level targets for the first time, while another praised XACT's proactive approach and strong culture alignment. Overall, sentiments reflect high satisfaction, with clients expressing confidence in XACT's responsiveness and collaboration, exceeding expectations in their partnership.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
XACT has received overwhelmingly positive feedback for their answering services, with clients highlighting their expertise in call center support, responsiveness, and effective communication. Notably, 100% of reviewers praised the quality of service, emphasizing excellent call handling and ongoing adjustments to enhance performance. Clients appreciated the company's flexibility in managing call volumes and their commitment to customer satisfaction. Overall, XACT's strengths lie in their dedicated management and successful implementation of customized solutions.
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16 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read moreWas this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Communicative
The overall sentiment regarding communication with Hit Rate Solutions is highly positive. Clients consistently praised their responsiveness and professionalism. One client noted, 'Good communication with agent and manager throughout,' while another emphasized 'perfect communication' and 'smooth' interactions. Additionally, feedback highlighted the team's proactive approach, with one reviewer stating, 'They followed-up promptly and were proactive.' This strong emphasis on effective communication suggests that Hit Rate Solutions is a reliable partner for client projects.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.
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Call Center Services for Consulting Company
4.5 Jan 19, 2024The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout.
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Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023Being able to complete tasks in a timely fashion and being able to communicate well with creditors and law firms. They are very intelligent, fluent English, and all a team player.
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Email Collection for Dental Laboratory
4.5 Nov 10, 2023Yes, perfect communication.
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Outbound Prospecting & Customer Engagement for Equipment Supplier
4.5 Nov 6, 2017The communication proceeded smoothly. They followed-up promptly and were proactive.
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Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistSee all 23 projectsRemote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.
Reviews mention Puts the customer first
Client feedback highlights Remote Team Solutions' commitment to customer-centric service, particularly in their proactive approach to identifying and addressing client needs, such as guiding the winery in trademark registration. The CEO expressed high satisfaction with their project management and responsiveness, noting significant results achieved within a short timeframe. Overall, the sentiment reflects a strong endorsement of the team's dedication to prioritizing client interests and delivering effective solutions.-
Staff Augmentation for Media Company
5.0 Nov 8, 2023They go above and beyond to make you happy. Great Company great staff and Really helpful from Pedro to the rest of the team. Very responsive and really helpful.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsVer-A-Fast is a Call Center Services provider specializing in Customer Support, Inbound and Outbound Call Handling, and Telephonic Support. With positive reviews from 85% of clients, they are praised for their efficient project management and low staff turnover. Clients appreciate their customizable programs and alignment with company values. However, occasional order processing errors were noted, which were effectively addressed.
Reviews mention Exceptional performance
Clients consistently highlight Ver-A-Fast's exceptional performance, noting their successful management of customer support across multiple brands and achievement of service level goals. One client emphasized that the team was 'an absolute joy to work with,' consistently exceeding revenue targets and maintaining effective communication. The customizable nature of their programs was also praised, with clients appreciating the flexibility in involvement during training and quality checks, positioning Ver-A-Fast as a top vendor in their industry.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication.
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3 of 3 Answering services reviews are 5 stars3 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
Ver-A-Fast has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction in areas such as project management and responsiveness. Notably, they achieved service level goals of 85% and maintained a 15% connection rate for calls. Clients highlighted their impressive customization options and consistent performance, emphasizing the reduction in staff needs and improved response times. Overall, Ver-A-Fast is recognized as a reliable partner in enhancing customer engagement.
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Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
3 of 3 Answering services reviews are 5 stars2 new reviews for Answering services in past 6 months$1,000,000 – $9,999,999 avg. project costAnswering services Experience
CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
Reviews mention Adaptable
Clients have expressed a strong sentiment regarding TECHSPEED INC's adaptability, noting their impressive ability to provide feedback and adjust to bugs during product development. One client highlighted their flexibility and responsiveness, stating, 'I truly appreciated their adaptability.' Additionally, the team scaled operations effectively and became an extension of the client's staff, demonstrating a commitment to meeting evolving project needs. Overall, the feedback underscores a positive perception of their adaptability in dynamic environments.-
Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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3 of 3 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+< $25 / hr250 - 999Sandton, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received positive client feedback highlighting their professionalism, strong communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one praising their exceptional service and cultural alignment. The team consistently met project deadlines and adapted to evolving requirements, with no reported areas for improvement. Overall, the sentiment is highly favorable, indicating a strong fit for various business needs.Was this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
10% Call Center Services30% Content Moderation Services30% Customer Service Outsourcing +510% Back Office Outsourcing5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
15% Answering services75% Inbound appointment scheduling10% Virtual receptionistSee all 11 projectsEnshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.
Reviews mention Trustworthy
Clients express a strong sense of trust in Enshored's capabilities, highlighting their excellent service and adaptability. One client noted, "I trust them implicitly to troubleshoot customer issues," and praised the team's patience and communication skills. Their commitment to uninterrupted service, even during challenging circumstances, reinforces their reliability. Overall, sentiment towards Enshored is overwhelmingly positive, with clients eager to expand their engagement as the partnership develops.-
Customer Service Outsourcing for SaaS Startup
4.5 Nov 8, 2022The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.
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2 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Email Support Services for Multi-Content Platform
5.0 — Enshored provides BPO services for a multi-content platform. The team offers email ticket support for inbound and outbound customer interactions and helps with the client's Kickstarter campaigns. Read moreWas this helpful?
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend Mercatus for their effective lead generation and outreach strategies, particularly highlighting success in the Bulgarian market. One executive noted significant appointment settings and increasing product visibility due to Mercatus's proactive efforts. However, there are suggestions for improvement in expanding outreach in the UK market. Overall sentiment remains positive, with clients appreciating the team's project management and communication skills.Was this helpful?
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
55% Answering services25% Inbound appointment scheduling20% Virtual receptionistSee all 47 projectsEverHelp is a versatile Customer Support Services provider known for its robust Call Center Services, including Inbound and Outbound Call Handling and Telephonic Support. Their reviews indicate a 100% satisfaction rate with their seamless integration, efficient project management, and adaptability to client workflows. Notably, around 83% of reviewers commend their strong cultural fit and effective communication strategies.
Reviews mention Easy to work with
The overall sentiment regarding EverHelp's ease of collaboration is highly positive. Clients consistently highlight their smooth project management and timely responses. One client noted, 'The whole collaboration was easy for our team,' while another emphasized, 'EverHelp felt like an extension of ours, always reliable and professional.' Additionally, feedback from multiple clients recognized the team's pleasant demeanor and adaptability, further enhancing the working relationship and overall satisfaction.-
Email Support for EdTech Software Company
5.0 Aug 23, 2024The people and how easy it is to interact with them is impressive. Everything was good. We did not encounter any issues with the EverHelp team.
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Customer Support Services for App Dev Company
5.0 Jun 17, 2024Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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Customer Support & Sales Outreach for Food Delivery Co
5.0 May 14, 2025EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Customer Support for Logistics Company
5.0 Sep 11, 2025Their project management was smooth and well-organized. The Delivery Manager set everything up clearly, and all reports and updates were delivered on time. They were quick to respond to our needs, which made the whole collaboration easy for our team.
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4 of 4 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, client feedback for EverHelp has been overwhelmingly positive, highlighting their effective multilingual support and structured project management. Notably, one client reported a 40% reduction in unresolved tickets and improved customer satisfaction during peak periods, while another saw response times drop to under one minute. Clients praised EverHelp's adaptability and proactive problem-solving, although a few noted initial challenges with complex scenarios. Overall, EverHelp is recognized for enhancing customer support efficiency and communication.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Industry Experience
EverHelp has demonstrated strong expertise across various industries, including logistics, software, hospitality, business services, and information technology. Clients commend their multilingual support capabilities, quick response times, and proactive problem-solving, leading to increased customer satisfaction and operational efficiency. The overall sentiment is positive, particularly noted in logistics, hospitality, and technology sectors, where their adaptable strategies and dedication to meeting client needs foster significant improvements in service delivery.
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Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Telecommunications Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Software Information technologyWas this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Easy to work with
Clients consistently express a sentiment of satisfaction regarding CallZent's ease of collaboration. One COO noted, 'their team felt like an extension of ours—professional, responsive, and easy to work with.' Another client highlighted their 'clear communication' and 'quick response' to needs, stating that working with CallZent was 'smooth from start to finish.' Overall, the feedback underscores CallZent's commitment to client partnership and adaptability throughout the project lifecycle.-
Custom Software Development for IT Company
5.0 Apr 10, 2025CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs. They listened closely to our feedback and made adjustments without any hassle. It honestly felt like we were working with an extension of our own team.
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Custom Web App Development for Insurance Company
5.0 May 15, 2025CallZent’s project management was impressive. They kept us updated regularly, met all milestones on schedule, and quickly adapted to any changes we requested. Communication was clear and consistent, and they truly listened to our needs. Their team felt like an extension of ours—professional, responsive, and easy to work with.
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Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
30% Answering services45% Inbound appointment scheduling25% Virtual receptionistSee all 5 projectsSPLACE BPO is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Center Services, and Telemarketing. Reviews highlight their effective team management and adaptability, with over 90% of clients praising their prompt communication and project management. The company is noted for its excellent organizational culture and ability to quickly scale operations while maintaining service quality.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Reviews mention Dedicated
The feedback regarding Blue Valley Marketing highlights their dedication and responsiveness throughout the project. A client from Excalibur Hotel & Casino noted their impressive commitment, stating, 'They were dedicated to work and have highly skilled employees.' Additionally, the timeliness of deliveries and quick responses to needs further reinforced their dedication, leading to a successful collaboration without any areas for improvement mentioned.-
Call Center Services for Software Dev Company
5.0 Sep 3, 2023The Inbound Call center service exceeded our expectations with exceptional project management. They consistently delivered items on time. They were remarkably responsive to our specific needs, ensuring a smooth and productive partnership. I was truly impressed by the exceptional responsiveness of this Inbound Call Center service company. Their quick adaptation to our complex software development needs and their dedication to resolving customer inquiries efficiently stood out as highly unique and commendable.
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10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing Services for B2B Media Company
5.0 — Blue Valley Marketing provides telemarketing services for a media company. The team works on projects to renew subscriptions and generate new leads. Read moreWas this helpful?
Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Trustworthy
Clients express strong trust in TRU29 Solutions Inc., highlighting their honesty and commitment to confidentiality, particularly regarding sensitive information. One client noted their thorough examination of data privacy policies before selection, reinforcing the sentiment of trustworthiness. Additionally, feedback emphasizes the company's resilience and proactive approach to identifying and resolving issues, showcasing their dedication to continuous improvement. Overall, the sentiment regarding trust is overwhelmingly positive.-
Social Media Marketing for Marketing & Advertising Agency
5.0 Jan 15, 2021What did you find most impressive about this company? Their resilience and trustworthiness. They are not perfect but they always endeavor to improve and fix any issues we encounter.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
Reviews mention Flexible
Clients have consistently praised Go4Customer for their flexibility in addressing specific project needs and adapting to changing requirements. For instance, Digital Baba Online noted their responsiveness and proactive approach in managing concerns, which significantly contributed to the project's success. Overall, the sentiment reflects a strong appreciation for Go4Customer's commitment to client satisfaction and their ability to tailor services effectively, enhancing the overall customer experience.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 95 projectsIdeasUnlimited is a comprehensive Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, and Telemarketing Services. With approximately 90% positive feedback, clients consistently praise their flexibility, communication, and ability to integrate with company processes, as evidenced by their successful management of call handling, lead generation, and customer follow-ups. Their professional and responsive service is highly regarded, contributing to improved client satisfaction and business growth for customers.
32 of 34 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 34 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support for FinTech Company
4.5 — IdeasUnlimited is providing customer service support for a FinTech company. Their responsibilities include providing customer support and handling sales calls and other administrative work. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention High-quality work
Clients consistently praise DialAmerica for delivering high-quality work, particularly in lead generation and customer service. One client noted, "The quality of leads sets them apart from other providers," while another stated, "They are very good and provide excellent service." Overall, feedback reflects a strong sentiment of satisfaction, emphasizing efficiency, professionalism, and significant cost savings, with one client reporting savings of up to $20,000 monthly. Many clients express confidence in the value and effectiveness of DialAmerica's services.-
Lead Gen for Supplemental Health Insurance Company
5.0 Nov 1, 2019The fact that it’s grown is a testament to the quality and value of the service. The results speak for themselves. DialAmerica able to scale our project and accommodate our increased volume because of their size. The quality of leads sets them apart from other providers.
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Customer Support and Orders Processing for Real Estate Company
4.5 Dec 23, 2017They are very good and provide excellent service. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies.
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Telemarketing Services for Financial Company
4.5 Dec 22, 2017The quality is excellent. It undoubtedly has greatly improved the performance and customer service experience. They have proven to be a very efficient company, with an excellent technology that meets all the needs of their customers and consumers.
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Order Management & Organization for Business Firm
3.5 Nov 2, 2017Efficiency and quality are their strong points. I recommended it. We are satisfied with their work.
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Industry Experience
DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
Reviews mention Innovative
Clients have consistently highlighted the innovative approach of the service provider. One review specifically noted that they 'offer more innovative ideas,' which has allowed the company to save substantial time and resources. Overall, the sentiment regarding innovation is positive, with clients appreciating the creativity and forward-thinking solutions that enhance their operational efficiency.-
BPO Services for Financial Services Company
4.0 Dec 20, 2017They are very innovative.
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3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
100% Answering servicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Efficient
Clients have consistently praised Quantanite for their efficiency in handling receipt transcription projects. One client noted that Quantanite 'works quickly and with efficiency,' consistently meeting or exceeding expectations. Another highlighted their capability to complete 'repetitive technical tasks at scale,' showcasing their effectiveness in managing large workloads. Overall, the sentiment regarding efficiency is highly positive, with clients expressing satisfaction in both the speed and quality of work provided.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021The quality of Quantanite's work is high. They consistently met or exceeded our expectations. They work quickly and with efficiency. Quantanite is good at completing repetitive technical tasks at scale. They have proven their capabilities to us.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 2 projectsLeverage Contact Center is a dynamic firm specializing in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. Reviews highlight their client-oriented approach, with 100% of feedback praising their high contact capacity and adaptability to client needs. They effectively double client outreach and demonstrate strong project management, making them a reliable partner in Customer Support Services.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Center
4.5 — Leverage Contact Center provides call center services for a medical center. The team is in charge of setting appointments, managing the client's WhatsApp channel and emails, and handling customer Read moreWas this helpful?
Industry Experience
Leverage Contact Center has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing sales outreach in informal markets. Client feedback highlights their strengths in training a well-prepared team and achieving substantial increases in customer engagement and sales penetration. Their collaborative and client-oriented approach has been praised, indicating a strong capacity for adapting to client needs. Overall, the sentiment is highly positive, suggesting they are a suitable partner for companies aiming to expand their market reach effectively.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that Leverage Contact Center provides excellent value for money, particularly in enhancing outreach efficiency. One client noted an investment of $10,000 per month, resulting in significantly increased contact rates—doubling their prior performance. Their commitment to understanding client needs and adapting strategies has been highlighted as a key strength, with feedback indicating that their proactive approach and well-trained team contribute to successful outcomes, making them a worthwhile investment for businesses seeking to expand their market reach.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +710% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Innovative
Clients consistently highlight Northern Lights Technology Development's innovative approach, particularly in developing a hotel management system that enhances operational efficiency and reduces labor dependence. One client noted their impressive capability in conducting comprehensive demand analysis and formulating tailored project plans. They emphasized the team's professionalism and commitment to research and development, stating that Northern Lights delivers reliable, user-friendly solutions that significantly improve business performance. Overall, client sentiment regarding innovation is highly positive.-
Hotel Management System Development for Hotel Company
5.0 Apr 22, 2022Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently. Insisting on starting from the customer's business and experience, solving problems for customers and bringing value to customers, it is a trustworthy partner.
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Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 9 projectsGotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.
Reviews mention High-quality work
Clients have consistently praised GotYourBack Support for delivering high-quality work, particularly in enhancing customer satisfaction and key performance indicators. One client highlighted the 'amazing' speed and efficiency of the management team in launching services, reflecting their capability to meet project goals effectively. Overall, the sentiment is overwhelmingly positive, with no noted areas for improvement, indicating a strong alignment with client expectations.-
Customer & Tech Support for a Software Company
5.0 Dec 3, 2020Improved our key performance indicators, including our average resolution time and customer satisfaction scores. The speed and pace of work with which the management team is able to launch are amazing. No.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback for GotYourBack Support has been overwhelmingly positive. Reviewers highlighted their strong performance in maintaining high Customer Satisfaction (CSAT) scores and efficient handling of customer inquiries. Both Boom Beauty and Zipify praised the team's professionalism, timely responses, and alignment with brand values. Clients noted significant cost reductions in support without sacrificing quality, with no areas for improvement identified, underscoring their satisfaction with the services provided.Was this helpful?
Industry Experience
GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce BeautyWas this helpful?
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingSee all 11 projectsProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
Reviews mention Accommodating
The feedback regarding Protel BPO's accommodating nature is overwhelmingly positive. Clients noted their ability to adjust quickly to specific needs, as highlighted by one reviewer who stated Protel BPO 'worked outside their contracted hours to resolve customer issues.' Moreover, another client emphasized their collaborative approach, stating, 'working with Protel BPO is more like working with a partner than a vendor.' Overall, their willingness to adapt and provide tailored solutions has significantly enhanced customer satisfaction.-
Call Center Services for Retail Company
5.0 Aug 11, 2024Protel BPO has highly skilled professionals and work as true partners. They are always attentive to our requests and our customer's needs. We are able to communicate with the Protel team in real time via, phone, e-mail and even WhatsApp when needed. Their supervisors are always available. Protel is very accommodating, and reliable. They like to think outside the box and come up with creative recommendations. At times (when needed) they will work outside their contracted hours to resolve customer issues.
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1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
Protel BPO has received positive feedback for their Answering services, with 100% of reviewers expressing satisfaction. Clients highlight the efficiency, helpfulness, and professionalism of their agents, noting their commitment to customer experience and effective communication. Notable strengths include their adaptability and partnership approach, as they often exceed expectations by providing creative solutions. One client mentioned no significant issues, showcasing Protel BPO's reliability and dedication to enhancing client success.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.Was this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
67% Answering services33% Virtual receptionistSee all 10 projectsCall2Customers is a customer service center providing comprehensive contact center services, including inbound and outbound call handling, customer support services, and telemarketing services. Across their reviews, approximately 80% highlight their adaptability and professionalism in managing customer interactions, while around 20% suggest proactive improvements could enhance service further. Their commitment to aligning with client brand values and maintaining high customer satisfaction is consistently praised.
Reviews mention Collaborative
The sentiment regarding collaboration with Call2Customers is mixed. A client noted their cooperative nature and attentiveness, stating the owner is reachable and responsive to feedback. However, there are concerns about the lack of initiative from the team; the client expressed a desire for Call2Customers to proactively suggest improvements rather than relying solely on external direction. Overall, while collaboration is acknowledged, the need for greater independence and expertise is emphasized.-
B2B Telemarketing Services for Freight Forwarding Company
2.5 Jul 16, 2019Call2Customers handles a lot of work, and they are very cooperative. I manage the entire engagement. Everything is organized because we use software that shows how they spend their time, how often we communicate, and more.
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4 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Industry Experience
Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
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Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingFocus Areas
100% Answering servicesSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
Reviews mention Hard working
Clients have consistently praised OnBrand24 for their hard-working nature, highlighting that each team member is diligent and dedicated. One client noted, 'Each person is very hard working, which is such a good thing.' This sentiment underscores the company's commitment to providing exceptional service, resulting in significant time and cost savings for their clients, thereby establishing a strong reputation for reliability and effort in their operations.-
Customer Service Support and Augmentation for Small Company
5.0 Nov 2, 2017Each person is very hard working, which is such a good thing.
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2 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Debt Collection Services for Real Estate Company
5.0 — Read moreWas this helpful?
Industry Experience
OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
56% Answering services44% Virtual receptionistSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Efficient
Clients consistently highlight ACC's efficiency in handling outbound and inbound services. One client noted that ACC saves them approximately $3,000 annually while effectively following company guidelines. Another client emphasized their ability to streamline operations, stating, 'It makes the work easier; they are very efficient.' Overall, the sentiment reflects a strong appreciation for ACC's efficiency, despite suggestions for improvement in personal engagement.-
Customer Verification for Business Service
4.5 Nov 2, 2017They are not very personable, but they are efficient. Efficiency.
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Customer Phone Support for Consumer Products Firm
4.0 Aug 11, 2017It makes the work easier, they are very efficient. They are honest and efficient.
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4 of 10 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Verification for Government Organization
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.Was this helpful?
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
25% Call Center Services35% Back Office Outsourcing20% Customer Service Outsourcing +210% Search Engine Optimization10% Social Media MarketingFocus Areas
100% Answering servicesSee all 18 projectsASL BPO is a Contact Center Services provider specializing in inbound customer care and virtual assistance. The company consistently delivers professional and effective call handling and scheduling services, with 100% of reviewers praising their reliability and responsiveness. While some agents were slower to train, ASL BPO's commitment to service excellence and adaptability stands out.
Reviews mention Experienced
The feedback regarding ASL BPO reflects a highly positive sentiment, highlighting their expertise in SEO, digital marketing, and lead generation. A client praised ASL BPO's professionalism and ability to exceed expectations, noting effective project management and timely deliverables. The ongoing collaboration has yielded quality leads and successful conversions, reinforcing trust in their services. Overall, clients commend ASL BPO's skilled team and recommend them for exceptional service in various markets.-
Digital Marketing & Lead Generation for Software Dev Company
5.0 May 30, 2025ASL BPO’s team is highly skilled and experienced. They know how to implement SEO, lead generation, and digital marketing projects. Overall, the team is professional and has exceeded my expectations. ASL BPO has a solid business in Bangladesh and clients in North America, Europe, Australia, and the Middle East. The team is highly skilled and experienced, so any client can easily trust ASL BPO.
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1 of 1 Answering services reviews is 5 stars$50,000 – $199,999 avg. project costAnswering services Experience
ASL BPO has received overwhelmingly positive feedback for their Answering services, with an impressive 98% SLA adherence and a 20% increase in customer satisfaction. Clients commend their professionalism, adaptability, and proactive communication, which fostered efficient project management. Key strengths include timely delivery, collaborative problem-solving, and a commitment to continuous improvement. Notably, 100% of reviewers appreciated their responsiveness and flexibility. Areas for improvement include enhanced reporting capabilities and leveraging innovative technologies.
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1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back-Office Support & Digital Marketing for Law Firm
5.0 — ASL BPO provides ongoing back-office support for a law firm. The team also provides digital marketing services to control the client's online visibility. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ASL BPO for their cost-effectiveness and value for money. One review highlighted their pricing as fitting within the client's budget while delivering high-quality customer support, resulting in a 15% reduction in operational costs. Another client praised ASL for being a great culture fit and providing good value for the cost. Overall, the sentiment reflects satisfaction with ASL BPO's pricing relative to the quality of service received.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Answering services80% Virtual receptionist10% Inbound appointment schedulingSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights a strong performance by Tasks Expert- A Virtual Assistant Company, particularly in backend documentation and executive support. One CEO noted their impressive consistency and effective project management, stating that the company has successfully alleviated workload pressure by managing tasks efficiently. Clients appreciate the alignment of values and budget-friendly pricing, indicating a positive overall sentiment with no reported areas for improvement.Was this helpful?
2 of 2 Call Center Services reviews are 5 starsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Surveys & Market Research Calls for Mortgage Co
5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention. Read moreWas this helpful?
Industry Experience
Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
50% Answering services35% Inbound appointment scheduling15% Virtual receptionistSee all 3 projectsGenesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read moreWas this helpful?
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Omaha, NE
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 19 projectsComplete Call Solutions is a Contact Center Services provider offering inbound and outbound call center support, customer care services, and telephonic support. Reviewers consistently praise their ability to handle Tier 1 customer support efficiently and scale services as needed, with 75% highlighting their responsiveness and reliability. They are noted for strengths in customer engagement, quick response times, and effective problem-solving, although some suggest improvements in call transferring and initial setup guidance.
Industry Experience
Complete Call Solutions has garnered positive feedback across multiple industries, particularly in Healthcare, Financial Services, IT Services, and Telecommunications. Clients commend their expertise in customer support, efficiency in managing call volumes, and ability to integrate seamlessly with internal teams. Healthcare clients highlight their exceptional service in handling patient inquiries, while financial services firms note the provider's responsiveness. Overall, Complete Call Solutions is well-suited for businesses seeking reliable customer service solutions across these sectors.
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Human Resources Other Industry Automotive Healthcare Financial services Telecommunications Business services Retail IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Complete Call Solutions is perceived as providing good value for money, with several clients noting significant savings and efficiency improvements. For instance, one client mentioned saving approximately $2,200 to $5,000 monthly, while another highlighted saving thousands of dollars and hundreds of hours per month. Overall, feedback indicates satisfaction with the pricing structure and service quality, with clients appreciating the professional support that has allowed them to scale their operations effectively.Was this helpful?
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Richmond, Virginia (2) Englewood, Colorado (1) Brockton, Massachusetts (1) Montgomery, Alabama (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Douglasville, Georgia (1) Loma Linda, California (1) Bellevue, Washington (1) Dover, Delaware (1) Athens, Georgia (1) Richmond Hill, Georgia (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
30% Call Center Services30% Sales Outsourcing25% Email Marketing +115% Content Writing ServicesFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistSee all 12 projectsBitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.
6 of 6 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read moreWas this helpful?
Industry Experience
BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.Was this helpful?
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$5,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
25% Call Center Services30% Corporate Training & Coaching25% Business Consulting +210% Finance & Accounting Outsourcing (FAO)10% HR ConsultingFocus Areas
100% Answering servicesSee all 1 projectsOrpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.
Industry Experience
Orpheus Solutions has demonstrated expertise primarily in the Arts, Entertainment, and Music industry, providing consulting services for marketing strategies. Clients have praised their strong digital marketing knowledge and creative insights, noting effective collaboration and positive project outcomes. Overall sentiment within this sector is highly favorable, suggesting that potential clients in similar fields can expect innovative solutions and reliable support from Orpheus Solutions.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Orpheus Solutions' pricing, noting it as reasonable for the value provided. One client highlighted their reliance on Orpheus for new perspectives and effective collaboration, indicating a strong return on investment potential. Overall, the sentiment is positive, with clients appreciating the company's expertise in digital marketing and creative solutions, which they believe justifies the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Montego Bay, Jamaica
Services provided
45% Call Center Services30% Customer Service Outsourcing15% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
75% Answering services25% Inbound appointment schedulingSee all 2 projectsNICE Global is a Contact Center Services provider specializing in customer support, inbound call center, and telephonic support. The company receives overwhelmingly positive feedback for its proactive communication, flexibility, and alignment with client values, with 100% of reviews highlighting its drive for success and adaptability to client needs.
Reviews mention Proactive
Clients have consistently highlighted NICE Global's proactive approach, noting their 'drive and motivation to make the project successful' and 'proactive communication with stakeholders.' One client emphasized NICE Global's flexibility and willingness to adapt, stating they were 'quick to incorporate changes,' which led to improved project outcomes. Overall, the sentiment reflects a strong appreciation for NICE Global’s initiative and responsiveness in managing projects effectively.-
Call Center & BPO Services for Transportation Company
5.0 Apr 29, 2024I'm impressed with their drive and motivation to make the project successful. Proactive communication with stakeholders. Throughout the project there were many lessons learned, we used them as a tool for future successes. Rather than being change averse, Nice was quick to incorporate the changes and as a result, we achieved a much higher standard for the work being performed and they have taken on additional responsibilities as the project has moved forward.
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2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & BPO Services for Transportation Company
5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services. Read moreWas this helpful?
Industry Experience
NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.
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Transportation Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight NICE Global's competitive pricing and strong value for money. One client noted that they chose NICE Global due to 'good value for cost' and an alignment of company values. Another emphasized that NICE Global's pricing fit their budget while delivering effective solutions that improved customer metrics. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing positively to project outcomes.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
24% Call Center Services60% Customer Service Outsourcing16% Sales OutsourcingFocus Areas
33% Answering services67% Inbound appointment schedulingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
Read All ReviewsSelect Industry to see insights
Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+< $25 / hr250 - 999Noida, India
Services provided
25% Call Center Services40% Back Office Outsourcing25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 3 projectsA1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.
Reviews mention Efficient
A1 Call Center has received positive feedback regarding their efficiency, with clients noting their ability to handle tasks effectively and save substantial resources. One client highlighted that the service provider's efficiency allowed them to save $100,000 monthly, while another emphasized their punctuality and responsibility. Overall, the sentiment reflects a strong appreciation for A1 Call Center's efficient service delivery, although clients suggested improvements in scheduling flexibility.-
Customer Verification for Administrative Department
5.0 Aug 11, 2017They can carry all their tasks, making them very efficient at all times. Their responsibility, punctuality, seriousness, and efficiency are notable strengths.
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Industry Experience
A1 Call Center has received positive feedback across various industries, including Telecommunications, Legal, and Other Industries. Clients appreciate their strong customer service, effective communication, and ability to enhance productivity. Notably, the telecommunications sector highlighted their excellent relationship management, while the legal industry emphasized their efficiency and cost-saving capabilities. Overall, A1 Call Center is well-suited for clients seeking outsourced services to improve customer engagement and operational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
77% Answering services13% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsPac Biz Contact Center Outsourcing specializes in Contact Center Services, focusing on Customer Support Services and Call Handling. Reviews highlight their quick, reliable service, with 100% positive feedback on efficiency improvements. They significantly enhance client operations by saving 20 hours weekly and increasing sales, although some note room for improvement in call clarity.
Reviews mention Transparent
Clients commend Pac Biz Contact Center Outsourcing for their transparency in communication and project management. One client highlighted the company's 'eagerness to work with the client' to establish realistic expectations, which fosters a collaborative environment. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the integrity and open dialogue maintained throughout the engagement, contributing to effective workflows and successful outcomes.-
Business Services for PR & SMM Company
4.5 Jan 23, 2023Honestly, transparency and their eagerness to work with the client and team to ensure everyone's expectations are realistic and can be met effectively.
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0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Inbound Appointment Scheduling for Financial Services Company
4.5 — Read moreWas this helpful?
Industry Experience
Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Media Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +710% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
100% Answering servicesSee all 8 projectsStaff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.
4 of 5 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Footwear Company
4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
Best Answering Service for the Consumer Product Industry
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services45% Answering services75% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services33% Answering services80% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
36/40.018.8/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services34% Answering services90% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services15% Answering services90% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.9/40.018.2/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
60% Call Center Services100% Answering services40% Other -
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+$25 - $49 / hr250 - 999
Ability to deliver
31.7/40.016.2/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
27.8/40.015.4/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29.2/40.016.8/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Ability to deliver
30/40.018.8/20 Reviews5.7/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services30% Answering services60% Other -
$1,000+< $25 / hr250 - 999Belize City, Belize
Ability to deliver
26.8/40.017/20 Reviews3/10 Clients & Experience6.8/10 Market PresenceService focus
45% Call Center Services70% Answering services55% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services67% Answering services70% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
27.9/40.020/20 Reviews1.4/10 Clients & Experience6.5/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Ability to deliver
23.6/40.015/20 Reviews2.7/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services56% Answering services50% Other -
$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Ability to deliver
25.6/40.020/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services40% Answering services60% Other
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