Top Answering Service in the United States
859 Companies
List of the Top United States Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Exceptional performance
VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.-
24/7 Answering Services for Life Coaching Company
5.0 Feb 26, 2019They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.
Read Full Review -
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.
Read Full Review
Was this helpful?
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1) -
-
UndisclosedUndisclosed10 - 49Houston, TX
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingFocus Areas
100% Answering servicesTelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49Palm Beach Gardens, FL
Services provided
33% Call Center Services34% Customer Service Outsourcing33% Back Office OutsourcingFocus Areas
100% Answering servicesFounded in 2023, Answer Assist LLC is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Gilroy, CA
Services provided
20% Call Center Services25% Customer Service Outsourcing25% Fulfillment +225% Warehousing & Distribution5% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
Read more -
$1,000+$25 - $49 / hr50 - 249Happy Valley, OR
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSecurus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Huntersville, NC
Services provided
15% Call Center Services45% Customer Service Outsourcing40% StaffingFocus Areas
100% Answering servicesIn Huntersville, North Carolina and Slocomb, Alabama, S & E Group, LLC is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Staffing.
Read more -
UndisclosedUndisclosed2 - 9Fullerton, CA
Services provided
20% Call Center Services20% Content Marketing20% Email Marketing +220% Marketing Strategy20% Search Engine OptimizationFocus Areas
100% Answering servicesFratzke Media is a small Fullerton, California-based call center. Their services include Call Center Services and Content Marketing.
Read more -
$1,000+$25 - $49 / hr50 - 249Duncanville, TX
Services provided
100% Call Center ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistPersonalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
90% Answering services10% Inbound appointment schedulingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+$150 - $199 / hr10 - 49Hackettstown, NJ
Services provided
10% Call Center Services40% Cloud Consulting & SI40% Cybersecurity +110% IT Managed ServicesFocus Areas
100% Answering servicesNetFire is a small cloud consulting & SI company launched in 2012. Their services include cloud consulting & SI and Cybersecurity.
Read more -
UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +320% Insurance Services & Brokers20% Other IT Consulting and SI10% Customer Service OutsourcingFocus Areas
43% Answering services30% Inbound appointment scheduling27% Virtual receptionistBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
Read more -
$250,000+$50 - $99 / hr250 - 999Phoenix, AZ
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingFocus Areas
10% Answering services90% Inbound appointment schedulingTeleverde is a Sales Outsourcing company in Phoenix, Arizona. They offer Sales Outsourcing and Call Center Services and were launched in 1994.
Read more -
$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +310% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SIFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistLaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
Read more -
$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
20% Answering services40% Inbound appointment scheduling40% Virtual receptionistZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +120% Business ConsultingFocus Areas
100% Answering servicesBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
70% Answering services20% Virtual receptionist10% Inbound appointment schedulingSee all 2 projectsFTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
Read more -
Undisclosed< $25 / hr50 - 249San Antonio, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Recruiting +220% Search Engine Optimization20% StaffingFocus Areas
100% Answering servicesGP Outsourcing Solutions is a SEO company founded in 2016. Their services include Search Engine Optimization and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Rehoboth Beach, DE
Services provided
15% Call Center Services30% Back Office Outsourcing20% Public Relations +315% Customer Service Outsourcing10% Event Management10% Sales OutsourcingFocus Areas
42% Answering services39% Inbound appointment scheduling19% Virtual receptionistDigitech Outsourcing Solution LLC is a Back Office Outsourcing company. Founded in 2010, the team provides Back Office Outsourcing and Public Relations.
Read more -
$250,000+$150 - $199 / hr10 - 49Quincy, MA
Services provided
12% Call Center Services25% Cloud Consulting & SI25% Search Engine Optimization +225% Web Design13% Customer Service OutsourcingFocus Areas
100% Answering servicesEstablished in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
Read more -
$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
Services provided
10% Call Center Services90% Customer Service OutsourcingFocus Areas
100% Answering servicesSage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Fife, WA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingPro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$100 - $149 / hr2 - 9Orlando, FL
Services provided
25% Call Center Services25% AI Agents25% CRM Consulting and SI +125% TranscriptionFocus Areas
100% Answering servicesAudalis, a CRM consulting and SI company, was launched in 2025. The team offers CRM consulting and SI and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSouthwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
Read more -
$1,000+$50 - $99 / hr2 - 9Sheridan, WY
Services provided
15% Call Center Services20% Mobile App Development20% Web Development +315% Pay Per Click15% Sales Outsourcing15% Search Engine OptimizationFocus Areas
100% Answering servicesSee all 1 projectsCrafted Minds offers comprehensive IT services, including web development, data science, CMS, and ERP solutions. The reviews highlight their exceptional project management, timely delivery, and effective communication. Overall, clients appreciate their professionalism and commitment to enhancing brand visibility and search engine rankings, leading to measurable growth in organic visibility and direct traffic.
-
$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
10% Call Center Services30% Direct Marketing20% Marketing Strategy +320% Sales Outsourcing10% CRM Consulting and SI10% Conversion OptimizationFocus Areas
100% Answering servicesBased in San Diego, California, Wave Representatives is a small Direct Marketing company. Their services include Direct Marketing and Marketing Strategy.
Read more -
Undisclosed< $25 / hr10 - 49Norfolk, VA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Web Design20% Web DevelopmentFocus Areas
100% Answering servicesAJ&COMPANY is a web design agency founded in 1997. The team offers Web Design and Web Development and is in Norfolk, Virginia and lahore, Pakistan.
Read more -
$1,000+< $25 / hr50 - 249South Bend, IN
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Answering services50% Inbound appointment schedulingBack Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.
Read more -
Undisclosed$100 - $149 / hr2 - 9Frisco, TX
Services provided
37% Call Center Services32% IT Managed Services5% Cloud Consulting & SI +75% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SI5% Web Development2% Application Management & Support2% Application Testing2% IT Strategy ConsultingFocus Areas
67% Answering services33% Virtual receptionistQuantum IT Group is a small call center company headquartered in Frisco, Texas. Their services include Call Center Services and IT managed services.
Read more -
$1,000+Undisclosed2 - 9Tampa, FL
Services provided
95% Call Center Services5% Business ConsultingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistHotel QA is a call center service. Located in Tampa, Florida, the company was established in 2023. Their team offers Call Center Services and Business Consulting.
Read more -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +420% Sales Outsourcing10% IT Strategy Consulting5% Back Office Outsourcing5% Ecommerce MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCalltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Austin, TX
Services provided
20% Call Center Services40% IT Managed Services20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
75% Answering services25% Inbound appointment schedulingTech Team One is a small IT managed services company in Austin, Texas. The team offers IT managed services and IT staff augmentation.
Read more -
$1,000+< $25 / hr2 - 9Palmdale, CA
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
-
UndisclosedUndisclosed10 - 49Puyallup, WA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingCascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
Read more -
UndisclosedUndisclosed2 - 9Sausalito, CA
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingDonna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed2 - 9Canton, MI
Services provided
90% Call Center Services10% Sales OutsourcingFocus Areas
22% Answering services56% Virtual receptionist22% Inbound appointment schedulingAnswering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Dallas, TX
Services provided
15% Call Center Services30% Other Marketing15% Advertising +410% Business Consulting10% Content Marketing10% Marketing Strategy10% Social Media MarketingFocus Areas
100% Answering servicesBehemyth is an Other Marketing company. Their team is located in Dallas, Texas. The agency focuses on Other Marketing and Advertising.
Read more -
$1,000+< $25 / hr10 - 49Woodbury, MN
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesDRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Frisco, TX
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesOnTarget Partners, a call center service, provides Call Center Services. The firm is in Frisco, Texas.
Read more -
$1,000+< $25 / hr50 - 249Hutchinson, KS
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIn Hutchinson, Kansas, NCA is a telephone answering service. They focus on Call Center Services and were founded in 2001.
Read more -
$1,000+< $25 / hr10 - 49Cheektowaga, NY
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesAsset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Saint Charles, MO
Services provided
40% Call Center Services50% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
100% Answering servicesClient Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
56% Call Center Services44% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsConvergys provides Contact Center Services, including Customer Support Services and Telemarketing Services, focused on enhancing sales and customer satisfaction. Reviews indicate high client satisfaction, citing excellent project management, timely deliverables, and comprehensive service capabilities.
-
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesCMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Tampa, FL
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesHunter Warfield is an answering service company headquartered in Tampa, Florida. They offer Call Center Services and were launched in 2005.
Read more -
$1,000+< $25 / hr50 - 249Richardson, TX
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesTucker, Albin & Associates, a Back Office Outsourcing and call center company, was founded in 2008. The agency specializes in Back Office Outsourcing and Call Center Services, and is midsize.
Read more -
$1,000+< $25 / hr10,000+Irvine, CA
Services provided
38% Call Center Services50% Back Office Outsourcing12% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
-
$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesFocus Areas
80% Answering services20% Inbound appointment schedulingCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
55% Call Center Services30% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
73% Answering services27% Inbound appointment schedulingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Palatine, IL
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
100% Answering servicesCall center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Chicago, IL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
100% Answering servicesLaunched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 United States Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services45% Answering services80% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services30% Answering services55% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.4/40.015.8/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.1/40.017.2/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services50% Answering services20% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services67% Answering services50% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services34% Answering services -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
25% Call Center Services35% Answering services75% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Answering services85% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services30% Answering services80% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.9/40.016.8/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services56% Answering services10% Other -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services50% Answering services25% Other -
$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.8/40.015.6/20 Reviews8.5/10 Clients & Experience6.7/10 Market PresenceService focus
50% Call Center Services60% Answering services50% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services50% Answering services10% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.