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Top Call Center Services & Voice Services in the United Kingdom

From London’s global finance hub to fast-growing digital corridors in Manchester, Leeds, Edinburgh, Cardiff, and Belfast, the U.K. is a hotspot for high-quality call center and voice support. The right partner can deliver inbound call handling services, business phone answering services, U.K. virtual receptionist services, and omnichannel customer support that aligns with U.K. GDPR and sector-specific standards.

Clutch helps you evaluate trusted providers with verified client reviews, service focus, and detailed case studies. Use filters for budget, languages, industries, and location to quickly narrow your shortlist and compare proposals with confidence. Explore national leaders or zero in on local specialists by region and sector using the links below:

• Top Call Center Companies & Agencies

• Call Center Companies & Agencies in London

• Call Center Companies & Agencies in Birmingham

• Call Center Companies & Agencies in Manchester

• U.K. Call Center Services & Voice Services for Business Services

Ratings Updated: June 27, 2026
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455 Companies

Region: United Kingdom

List of the Top United Kingdom Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Serves United Kingdom

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

    See all 20 projects
    3 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback for Virtual Sales Limited highlights their exceptional flexibility, efficiency, and responsiveness. Clients noted their ability to generate a steady stream of qualified leads and schedule multiple meetings weekly, significantly boosting sales pipelines. One client remarked on their proactive communication and integration into their teams. Overall, the sentiment is overwhelmingly positive, with suggestions for minor improvements in industry expertise and pricing options, reflecting a strong alignment with client needs and expectations.
    Read 5 Recent Reviews
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for SaaS Company

    4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
    Read 6 Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves United Kingdom

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Great project management

    Clients consistently praised Simply Contact for their exemplary project management skills, noting that they delivered projects on time and maintained clear communication throughout. For instance, one client highlighted their responsiveness and ability to adapt strategies to meet specific needs, while another commended their precision and efficiency in executing tasks. Overall, the sentiment reflects strong satisfaction with Simply Contact's management capabilities, contributing significantly to successful project outcomes.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

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    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.

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    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.

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    • Customer Support Services for Email Deliverability Platform
      5.0 Nov 28, 2023

      Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 13 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch
    • Czech
    View all languages
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  • A-SALES AB Logotype

    4.9 67 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

    See all 67 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with A-SALES AB, particularly highlighting their responsiveness and helpfulness during projects. One client noted the team's openness to feedback and their willingness to iterate on data to achieve optimal results. The overall sentiment reflects a strong appreciation for the company's ability to engage effectively and adapt to client needs, although suggestions for improving onboarding processes were mentioned.
    • Call Center Services & Market Research for Software Company
      5.0 Aug 14, 2024

      Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.

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    Industry Experience

    A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.

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    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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    London, England

    96 Kensington High Street
    London, England W8 4SG

    31 - 40

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  • SalesAR Logotype

    4.9 134 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    10% Account-Based Marketing +2 services
    10% Content Marketing
    10% Email Marketing

    SalesAR is a lead generation and appointment setting company specializing in customer acquisition and outreach, particularly in the financial and technological sectors. Across reviews, 100% of clients commend their strategic engagement and responsiveness, with 75% highlighting their ability to deliver qualified leads promptly. While some suggest room for improvement in demo qualifications, SalesAR is consistently praised for their effective communication and tailored strategies.

    See all 134 projects
    3 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting Services for Product Development Company

    5.0 — SalesAR provided appointment setting services for a product development company. They helped promote the company by implementing their ideas into physical prototypes. Read more
    Read 4 Reviews

    Industry Experience

    SalesAR has demonstrated expertise across various industries, including Information Technology, Manufacturing, Financial Services, and Advertising & Marketing. Client feedback highlights their strengths in lead generation and appointment setting, with particular success in IT, healthcare, and manufacturing sectors. Overall sentiment is positive, showcasing SalesAR's ability to understand niche markets, deliver high-quality leads, and maintain efficient communication. Potential clients in IT, healthcare, and manufacturing will find a strong match with SalesAR's tailored outreach strategies.

    Read All Reviews

    Select Industry to see insights

    Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Healthcare Pharmaceuticals Transportation Design Energy & natural resources Financial services Business services Other industries Manufacturing Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (68) Less than $10,000 (23) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently praise SalesAR for their competitive pricing and exceptional value for money. For instance, one client noted that they selected SalesAR due to their 'good value for cost' and 'pricing fit our budget.' Another client emphasized that their investment yielded 'over 5000 leads' and '15 highly valuable appointments,' demonstrating a strong return on investment. Overall, clients express high satisfaction with the cost-effectiveness and results-driven approach of SalesAR's services.
    Read All Reviews

    London, England

    124 City Road
    London, England EC1V 2NX

    2 - 5

    +44 20 8638 7275

    See All Locations (3)
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  • Virtual Sales Limited Logotype

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

    See all 20 projects
    3 of 5 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client feedback for Virtual Sales Limited highlights their exceptional flexibility, efficiency, and responsiveness. Clients noted their ability to generate a steady stream of qualified leads and schedule multiple meetings weekly, significantly boosting sales pipelines. One client remarked on their proactive communication and integration into their teams. Overall, the sentiment is overwhelmingly positive, with suggestions for minor improvements in industry expertise and pricing options, reflecting a strong alignment with client needs and expectations.
    Read 5 Recent Reviews
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for SaaS Company

    4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
    Read 6 Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
    Read All Reviews
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  • Paragon Sales Solutions Logotype

    4.9 48 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    25% Social Media Marketing +3 services
    10% Other Marketing
    10% Web Design
    5% Business Consulting

    Paragon Sales Solutions is a leading provider of Contact Center Services, focusing on outbound call center operations, telemarketing services, and customer support. The company is lauded for its professionalism, responsiveness, and ability to generate quality leads, with approximately 90% of reviewers highlighting their effective communication and enthusiasm. Clients frequently commend their adaptability and alignment with company values, noting a 100% satisfaction rate with no significant areas for improvement.

    See all 48 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Paragon Sales Solutions' passion and enthusiasm for their work. For instance, one client noted Kaitlin's excitement during a challenging campaign, which instilled confidence in the client. Another emphasized the company's commitment and drive, stating they found the team to be customer-centered and genuinely caring. Overall, the sentiment reflects a strong appreciation for the team's dedication and proactive approach to achieving client goals.
    • Sponsorship Acquisition for Charity Support Organization
      5.0 Aug 17, 2023

      They are a customer-centered company and care. I found them enthusiastic, passionate, and driven to help.

      Read Full Review
    • Sales Training & Consulting for Oak Door Business
      5.0 May 5, 2023

      We were impressed with their commitment and passion for delivering a great service - very positive.

      Read Full Review
    • Lead Generation Services for Financial Education Company
      4.0 May 29, 2025

      The enthusiasm and how they empathize with you was impressive. It was a tough start in the campaign, but when we got a first positive response Kaitlin was super enthusiastic and just happy, which gave me great confidence.

      Read Full Review
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    11 of 14 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing for Energy Consultancy

    5.0 — Paragon Sales Solutions provides sales outsourcing services for an energy consultancy. The goal is to generate new warm opportunities through outbound calling and book meetings with the client's Read more
    Read 14 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (18) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently commend Paragon Sales Solutions for their competitive pricing and high value for money. Feedback highlights that their services fit within various budgets while delivering quality results, such as generating leads and enhancing brand visibility. One client noted, "Pricing fit our budget," while another remarked on the "good value for cost." Overall sentiment reflects satisfaction with the company's cost-effectiveness and the tangible outcomes achieved, reinforcing their reputation as a valuable partner.
    Read All Reviews

    View projects from:

    England (28) Ireland (1) Malaysia (1) United States (1)
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  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    London, England

    Services provided

    10% Call Center Services
    55% Customer Service Outsourcing
    15% Data Annotation Services +2 services
    10% Back Office Outsourcing
    10% Content Moderation Services

    Top Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.

    See all 68 projects

    Reviews mention Easy to work with

    The sentiment regarding the ease of collaboration with Top Customer Service is overwhelmingly positive. Clients consistently highlight their strong project management and responsiveness, stating that communication was clear and that the team was easy to work with. For instance, one client noted the service felt 'easy and stress-free,' while another emphasized that the team 'adjusted well when our workflow or priorities changed.' Overall, clients express high satisfaction with the professionalism and reliability of the service.
    • Customer Service Outsourcing for Ghostwriting Company
      5.0 Jun 24, 2025

      Our project manager has been our point of contact since our onboarding, and he's easy to work with, and the reason we started working with Top Customer Service. We use monday.com for project management because it accommodates our industry, and RingCentral for calls.

      Read Full Review
    • Customer Service Outsourcing for Digital Agency
      5.0 Jul 9, 2025

      Since the onboarding process, our project manager has been reporting directly to us, and he is easy to work with, and that is why we began collaborating with Top Customer Service. We employ monday.com to manage our projects since it fits our business and RingCentral to make a call.

      Read Full Review
    • Call Center & Customer Support for Registration Services Co
      5.0 Jul 18, 2025

      Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.

      Read Full Review
    • Customer Service Outsourcing for Automotive Detailing Co
      5.0 Dec 18, 2025

      They were easy to work with and adjusted well when our workflow or priorities changed. It took a short period to fully align on our preferred tone of communication, but after that, the process became smooth.

      Read Full Review
    • Customer Support Services for Renovation & Flooring Co
      5.0 Dec 20, 2025

      The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.

      Read Full Review
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    19 of 19 reviews are 5 stars
    6 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 19 times in the past 6 months

    In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.
    Read 19 Recent Reviews
    12 of 12 Call Center Services reviews are 5 stars
    7 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for eCommerce Products Brand

    5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read more
    Read 12 Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Task Virtual Logotype

    5.0 61 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    10% Data Annotation Services

    Task Virtual is a company specializing in Contact Center Services, offering comprehensive solutions such as Inbound and Outbound Call Center support, Telemarketing Services, and Customer Care Services. Their clients report a 100% satisfaction rate with improved workflow efficiencies and enhanced customer communication. Impressively, 50% of reviewers commend their adaptability and effective communication skills, contributing to seamless operational support.

    See all 61 projects

    Reviews mention Professional

    Task Virtual has received consistently positive feedback regarding their professionalism. Clients noted their ability to operate sensitively within healthcare contexts, demonstrating patience and accuracy in communication. One client highlighted their impressive project management, stating they were responsive and proactive in addressing urgent needs. Another emphasized their thoroughness and empathetic approach, which set them apart from other virtual assistants. Overall, clients expressed high satisfaction with the quality of support and communication provided by Task Virtual.
    • Copywriting and Marketing for Online Courses
      5.0 May 17, 2019

      Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past. Additionally, they were professional and empathetic throughout, which I greatly appreciated. They persevered until the work was completed.

      Read Full Review
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    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have expressed high satisfaction with Task Virtual's responsiveness and professionalism, particularly in healthcare settings. One client noted significant improvements in patient communication and appointment scheduling, highlighting their effective project management and adaptability. Feedback emphasized their ability to understand healthcare workflows and maintain empathy in patient interactions. While overall sentiment is positive, a minor suggestion for improvement was to enhance onboarding documentation for complex healthcare systems.
    Read 1 Recent Review

    Industry Experience

    Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1) Ireland (1) England (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    View all time zones
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  • Clarify Logotype

    4.7 3 reviews
    Premier Verified
    $10,000+
    Undisclosed
    50 - 249
    Theale, England

    Services provided

    40% Sales Outsourcing
    20% Account-Based Marketing
    15% Direct Marketing +2 services
    15% Marketing Strategy
    10% Demand Generation Marketing

    Clarify is a strategic business development and market entry consultancy that specializes in lead generation, sales pipeline development, and market analysis for fintech and enterprise clients. Across their reviews, 100% of clients praise Clarify's timely delivery, effective communication, and detailed documentation. Their expertise in generating qualified opportunities and providing market insights is consistently highlighted, with no major areas for improvement noted by clients.

    See all 3 projects

    Reviews mention Transparent

    Clients have expressed strong satisfaction with Clarify's transparency throughout their engagement. Feedback highlighted the structured weekly alignment calls, which provided clear visibility into outreach metrics and lead updates, fostering trust and collaboration. One client noted that the real-time insights into customer responses were invaluable, enhancing their understanding of market dynamics. Overall, the sentiment reflects a positive experience marked by effective communication and meticulous documentation, reinforcing Clarify's commitment to transparency.
    • Account-Based Marketing & Lead Gen for Fund Operations Co
      5.0 Jun 10, 2026

      Weekly alignment calls were scheduled throughout the engagement, during which the Clarify team would walk us through a structured tracker covering KPIs, activity volumes, lead updates, and next week's planned actions. Each session gave us clear visibility into outreach metrics (email open rates, call connection rates, significant engagements, and meetings booked) alongside detailed notes on individual leads and the reasoning behind targeting decisions. The reporting was consistent and well-organised, making it easy to stay informed without having to chase updates. Overall, the project was managed in a way that felt transparent and collaborative throughout.

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    2 of 3 reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, Clarify received overwhelmingly positive feedback from clients, highlighting their effectiveness in market exploration and lead generation. One client noted their comprehensive U.S. go-to-market strategy, which identified key sales opportunities and provided valuable market insights. Another praised Clarify's transparency and detailed reporting, which enhanced communication and trust during the engagement. Clients reported impressive outcomes, including significant pipeline generation and successful client acquisition, with no notable areas for improvement mentioned.
    Read 3 Recent Reviews

    Industry Experience

    The company has garnered positive feedback particularly within the Information Technology and Financial Services industries. In Information Technology, they excelled in account-based marketing and pipeline generation, demonstrating significant impact through increased visibility and sales opportunities. In Financial Services, they supported lead qualification and market exploration, yielding substantial revenue growth and enhancing customer engagement. Overall, their strengths lie in strategic insights, effective communication, and tailored solutions, making them a strong choice for clients in these sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services Information technology

    View projects from:

    United States (2) Ireland (1)

    This provider is fluent in 12 languages:

    • Danish
    • Dutch
    • English
    • Finnish
    • French
    • German
    • Italian
    • Norwegian
    • Polish
    • Portuguese
    • Spanish
    • Sunda
    View Profile Visit Website
  • memoryBlue Logotype

    4.7 23 reviews
    Verified
    $5,000+
    Undisclosed
    250 - 999
    Fleet, England

    Services provided

    15% Call Center Services
    25% Sales Outsourcing
    10% Account-Based Marketing +5 services
    10% Content Marketing
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Email Marketing
    10% Marketing Strategy

    memoryBlue - formerly Operatix, specializes in outbound call center services, offering sales development and generating qualified leads. Reviewers consistently praise the company's knowledge, responsiveness, and ability to adapt to changing client needs. Approximately 85% of reviews highlight their effectiveness in booking sales meetings and lead generation, while some note areas for improvement in team stability and internal best practices sharing.

    See all 23 projects

    Reviews mention Easy to work with

    Clients consistently describe Operatix as extremely easy to work with, highlighting their proactive communication and project management. One client noted, 'At all times Operatix kept me updated on the progress of the project,' while another emphasized, 'Their communication is seamless, quick, and efficient.' Overall, feedback reflects a strong sentiment of satisfaction regarding collaboration and the professionalism of Operatix's team, making them a favorable choice for project partnerships.
    • Meeting Scheduling for XDR Company
      5.0 Mar 24, 2023

      Extremely easy to work with. At all times Operatix kept me updated on the progress of the project. I've been impressed with their knowledge and experience within the cyber security market.

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    • Outbound Prospecting for Digital Consumer Intelligence Firm
      4.0 Dec 14, 2022

      Their communication is seamless, quick, and efficient. Their people, a pleasure to work with them! We had a few too many changes in their team, and that slowed down the lead delivery.

      Read Full Review
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    2 of 7 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Meeting Scheduling for XDR Company

    5.0 — An XDR company hired memoryBlue (formerly Operatix)to assist in scheduling quality meetings for their sales reps. Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently express satisfaction with Operatix's value for money, noting that their pricing aligns well with budgets while delivering impressive results. One client highlighted that Operatix's pricing fit their budget and provided good value, while another praised their 'risk/reward' model, which incentivizes performance. Overall, feedback indicates that Operatix's services exceed expectations regarding cost-effectiveness and quality, fostering strong partnerships and positive project outcomes.
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    United States (10) England (5) Switzerland (2) France (1) Israel (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Portuguese
    • Japanese
    • German
    • French
    • Italian
    • Polish
    • Dutch
    • Finnish

    This provider is available in 2 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
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  • Opus Technology Logotype

    4.5 1 review
    Verified
    $25,000+
    $300+ / hr
    50 - 249
    Reigate, England

    Services provided

    30% Call Center Services
    60% IT Managed Services
    10% Cybersecurity

    Opus Technology is a managed IT services provider specializing in IT asset management, telephony, Microsoft stack, connectivity, and cybersecurity. Their reviews reflect overwhelmingly positive feedback, with clients particularly appreciating their professionalism, innovative approach, and effective project management. Approximately 100% of reviewers highlight the team's ability to reduce internal burdens and provide reliable, secure systems.

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    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Opus Technology highlights their effective management of IT services, allowing clients to focus on core business activities. One client praised their professionalism and friendly approach, noting significant time savings and enhanced reliability of IT systems. The seamless onboarding process and proactive communication were also commended. Overall sentiment reflects strong satisfaction with their services, with no areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Opus Technology has garnered positive feedback for its managed IT support services primarily within the consulting industry. Clients praised their professionalism, reliability, and innovative solutions, noting significant time savings and improved IT asset management. The overall sentiment reflects strong satisfaction, making Opus Technology a suitable partner for businesses in the consulting sector seeking efficient IT management and support.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    What Clients Have Said

    Clients frequently commend Opus Technology for providing exceptional value for cost, highlighting their professionalism and effective IT management. One client noted choosing them for their high ratings and alignment in values, stating they offer good value for the cost. Additionally, the engagement has allowed clients to focus more on their core business, underscoring a strong return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
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  • Answer4u Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Services provided

    55% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing

    Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.

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  • Inside Sales Solutions Logotype

    Not yet reviewed

    Verified
    $10,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    75% Sales Outsourcing
    10% Demand Generation Marketing
    5% Account-Based Marketing +2 services
    5% Event Marketing
    5% Search Engine Optimization

    Inside Sales Solutions is a Sales Outsourcing company. The St. Petersburg, Florida-based firm focuses on Sales Outsourcing and Demand Generation Marketing.

    Read more

    London, England

    123 Main St
    London, England TW13

    16 - 20

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  • Verbatim Virtual Receptionists Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Services provided

    68% Call Center Services
    12% Sales Outsourcing
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

    See all 2 projects

    Reviews mention Personable

    Clients have consistently praised Verbatim Virtual Receptionists for their personable and approachable nature. One client noted, 'The personal touch they have is impressive,' highlighting their understanding of business goals. Additionally, feedback emphasized their responsiveness to client input, reinforcing a strong, communicative relationship. Overall, the sentiment reflects a high level of satisfaction with the team's ability to connect and engage effectively with clients.
    • Call-Answering for Education Software Developers
      4.5 Apr 21, 2020

      The personal touch they have is impressive. The team is personable and approachable. They understand our business and our goals.

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    1 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Overflow Call Handling for Outsourcer

    5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
    Read 2 Reviews

    Industry Experience

    Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
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  • Excelerate360 Ltd Logotype

    4.9 5 reviews
    $5,000+
    $50 - $99 / hr
    50 - 249
    Hitchin, England

    Services provided

    100% Sales Outsourcing

    Excelerate360 Ltd is a sales consultancy and lead generation company, praised for its strong cultural fit and ability to integrate with clients' teams. They consistently deliver on time, adapting to clients' changing needs, with 100% positive feedback in reviews highlighting their impressive project management, sales strategy development, and lead generation capabilities. Approximately 60% of reviewers commend their communication and dedication to understanding clients' business models.

    See all 5 projects

    Reviews mention Communicative

    Clients consistently highlight Excelerate360 Ltd's strong communication skills, noting the effectiveness of their Account Manager who maintained transparency and accountability throughout the project. Weekly meetings and various communication channels facilitated a collaborative environment. One client emphasized the company's commitment to addressing gaps in strategy, showcasing their proactive approach. Overall, feedback reflects a high level of satisfaction with the company's communicative practices, contributing positively to the partnership.
    • Lead Generation Services for Software Company
      4.5 Oct 13, 2025

      Weekly meetings; an Account Manager that remained fully accountable for communication, delivery and remaining transparent on the status of the monthly performance, and they provided clear action steps on delivery. What was your primary form of communication with Excelerate360 Ltd? In-Person Meeting, Virtual Meeting, Email or Messaging App. That from the top down, they have all come from a sales background, drive methodology, communication and push hard when they see gaps or potential flaws in GTM strategy.

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    Industry Experience

    Excelerate360 Ltd demonstrates strong expertise across various industries, including Information Technology, Financial Services, Legal, and Software. Clients commend their ability to structure sales processes, generate qualified leads, and develop go-to-market strategies. Positive sentiment is noted particularly in the IT and Software sectors for their adaptability and timely delivery. In the Financial and Legal industries, their understanding of complex market needs and hands-on support is highly valued, making them a noteworthy partner for organizations seeking growth and efficiency.

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    Select Industry to see insights

    Software Information technology Financial services Legal

    More responsive than most other service providers

    Excelerate360 Ltd is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    England (2) Austria (1) France (1)
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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    Reviews mention Helpful

    Clients have expressed high satisfaction with AnswerForce's services, highlighting the company's helpfulness and customer focus. Rob, President of TeamLogicIT, noted the impressive support provided during setup and scripting, stating that the consultants were 'incredibly helpful' and proactive in suggesting improvements. The seamless integration and effective communication enhanced overall staff efficiency by approximately 10%, demonstrating AnswerForce's commitment to delivering value and ensuring client needs are met without fail.
    • Answering Services for IT Services Firm
      5.0 Nov 16, 2020

      Set-up was incredibly simple and thorough. AnswerForce consultants were incredibly helpful in scripting and integration set-up. AnswerForce and our staff work seamlessly together.

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    9 of 14 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Service for Telecommunications Company

    5.0 — AnswerForce provided inbound call services for a telecommunications company. The team answers calls, transferring them to a sales representative or the company owner. Read more
    Read 14 Reviews

    View projects from:

    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

    Edinburgh, Scotland

    11 Rutland Street
    Edinburgh, Scotland EH1 2AB

    76 - 100

    08000119020

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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +2 services
    20% Sales Outsourcing
    10% Transcription

    Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

    See all 4 projects

    Reviews mention Flexible

    Clients have consistently praised Quantanite for its flexibility and adaptability in meeting project needs. One client highlighted that Quantanite was 'very flexible and accommodating,' successfully providing additional support during holidays and special projects. This sentiment reflects an overall positive experience, with clients noting the ease of collaboration and the seamless integration of Quantanite's team into their operations.
    • Menu Programming for Food Delivery Company
      5.0 Feb 10, 2021

      Quantanite has been very flexible and accommodating. When special projects come up or we need additional support hours to cover holidays or additional menu programming time due to projects they have come through for us.

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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

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    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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    United States (2) Canada (1) England (1)
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  • Friday Solved Logotype

    4.9 27 reviews
    $1,000+
    $300+ / hr
    2 - 9
    London, England

    Services provided

    70% Marketing Strategy
    30% Sales Outsourcing

    Friday Solved is a sales strategy and business development consultancy renowned for building scalable and effective sales engines for clients across various industries. Reviews indicate a 100% positive feedback rate, highlighting Friday Solved's excellent project management, responsiveness, and exceptional cultural fit. Notably, 87% of reviews commend the company's tailored solutions and transformative impact on clients' sales strategies, with many emphasizing their impressive work ethic and dedication.

    See all 27 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness in project delivery from Friday Solved is highly positive. Clients consistently noted that deliverables were completed on time, with one client stating they 'always delivered on time' and appreciated the 'very agile, collaborative approach.' Another remarked on their 'speed to market' and proactive nature, highlighting that Friday Solved 'responded quickly' to needs and queries. These testimonials reflect a strong commitment to meeting deadlines and client expectations.
    • Business Consulting for IT Co
      5.0 Sep 23, 2024

      Always delivered on time, and a very agile, collaborative approach to teaming and working with us, flexible and accommodating around our internal workloads and availability, making it easy for us to keep focused and engaged.

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    • Business & Sales Consulting for E-Commerce Dev Company
      5.0 May 12, 2024

      On time. Very attentive. Joy to work with.

      Read Full Review
    • Content Marketing & Sales Strategy for Design & Data Studio
      5.0 Apr 4, 2024

      Very responsive, highly knowledgeable, highly motivated, delivered on time. Easy to work with.

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    • Sales Outreach Engine Dev for Digital Product Studio
      5.0 Apr 4, 2024

      Their project management has been great, timely, and proactive.

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    • Business Consulting for Digital Marketing Company
      5.0 Apr 2, 2024

      They provided all of their data and reports on time and delivered them with in-depth analysis.

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    Industry Experience

    Friday Solved has garnered positive feedback across various industries, notably in Advertising & Marketing, eCommerce, IT Services, and Design. Clients praised their expertise in building sales engines, refining value propositions, and implementing effective sales strategies. The overall sentiment is highly favorable, with businesses in these sectors noting improved lead generation, sales processes, and team training. Their approach is particularly well-suited for those seeking to enhance their sales capabilities and integrate sustainable systems within their organizations.

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    Select Industry to see insights

    eCommerce Information technology Design Consulting IT Services Software Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) $50,000 to $199,999 (5) Less than $10,000 (4) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Friday Solved's competitive pricing and strong value for money. Many reviews noted that the company's services fit within client budgets while delivering significant results, such as increased sales efficiency and the establishment of effective sales strategies. For instance, one client stated that they received 'outstanding value for money' and achieved a predictable sales engine, while another emphasized that Friday Solved 'never upsold services' and always provided value. Overall, sentiment is overwhelmingly positive regarding the company's cost-effectiveness.
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    England (19) Cayman Islands (1) Netherlands (1) United States (1) Northern Ireland (1)
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  • GLO Logotype

    4.9 26 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Ipswich, England

    Services provided

    20% Pay Per Click
    20% Search Engine Optimization
    20% Web Design +3 services
    15% Sales Outsourcing
    15% Social Media Marketing
    10% Low/No Code Development

    GLO is a digital marketing agency specializing in lead generation, website design, and online advertising, including Google Ads and social media marketing. The reviews reflect a highly positive reception, with recurring themes of professionalism, effective communication, and timely delivery. Approximately 100% of clients appreciated GLO's expertise, with many highlighting significant improvements in lead generation and cost efficiency. Several reviews specifically commend John and his team for their responsiveness and impactful results.

    See all 26 projects

    Reviews mention Personable

    Clients consistently praised GLO - Generate Leads Online for their personable approach and responsiveness. One client noted the owner’s remarkable availability, stating they received prompt replies even on weekends. Another highlighted the company's attention to detail and commitment to understanding client needs, leading to an outstanding final product. Overall, the sentiment surrounding GLO’s personable nature is overwhelmingly positive, with clients feeling valued and well-supported throughout their projects.
    • SEO & Google Ads Management for Bespoke Garden Room Builder
      5.0 May 24, 2023

      They’re personable, friendly, professional, and efficient. GLO - Generate Leads Online gets the job done; they’re definitely worth the money.

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    • Branding, SEO & Web Dev for Home Construction Co
      4.5 Sep 16, 2021

      GLO made our company feel like we were a priority at all times. I’ve worked with other companies that showed a level of care only at the initial, sales pitch stages, but I felt that John was engaged through and through. He managed to create a really great culture in GLO where everybody who works for him cares for the project just as much as he does.

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    • Site Re-Build & Marketing for Community Interest Company
      5.0 Jan 19, 2020

      The GLO team were responsive, creative and positive with the ideas that they generated to solve the issues that we required help with. Attention to detail, excellent personal service and an outstanding final product. I was very happy with the service I received.

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    Industry Experience

    GLO - Generate Leads Online has garnered positive feedback across various industries, including manufacturing, legal, education, and health services. Clients appreciate their expertise in digital marketing, particularly in SEO, PPC, and website development. In the manufacturing sector, improvements in lead generation and branding were highlighted, while legal clients noted increased inquiries from effective ad campaigns. Overall sentiment is highly favorable, with many clients emphasizing GLO's responsiveness, professionalism, and ability to deliver measurable results.

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    Select Industry to see insights

    Utilities Other industries Consumer Products Other Industry Construction Legal Sports Wellness & Fitness Manufacturing Beauty & Cosmetics Advertising & marketing Energy & natural resources Real estate Business services Automotive Financial services Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently express satisfaction with GLO - Generate Leads Online's cost-effectiveness and overall value. For instance, one client noted that GLO delivered 'on time and on budget,' emphasizing their 'very good value for the money.' Another client highlighted a significant return on investment, reporting £300,000 in business from a £30,000 investment. Overall, feedback indicates that clients feel GLO provides exceptional service at competitive prices, making them a recommended choice for various projects.
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    Ipswich, England (3) Colchester, England (2) Felixstowe, England (1) Woodbridge, England (1) Hadleigh, England (1)
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  • Abacus Cambridge Partners Logotype

    4.9 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Services provided

    10% Call Center Services
    40% ERP Consulting and SI
    15% BI & Big Data Consulting & SI +3 services
    15% Custom Software Development
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

    See all 4 projects
    0 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Voice Services for Financial Services Co.

    4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
    Read 1 Review

    Industry Experience

    Abacus Cambridge Partners has demonstrated expertise across multiple industries, including Telecommunications, Retail, and Financial Services. In Telecommunications, clients praised their proficiency in API management and timely deliverables, resulting in enhanced revenue and reduced complaints. The Retail sector highlighted their capability in Customer Identity Management and flexible project engagement. In Financial Services, their adaptable and educated team received commendations for effective bill negotiation services. Overall, sentiment is highly positive, particularly in API management, project management, and client communication, making them a strong fit for tech-centric projects.

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    Select Industry to see insights

    Telecommunications Retail Financial services

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    United Arab Emirates (2) Kenya (1) United States (1)
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  • Spring Drive Logotype

    4.9 12 reviews
    $5,000+
    Undisclosed
    2 - 9
    London, England

    Services provided

    100% Sales Outsourcing

    Spring Drive is a company specializing in lead generation and outbound sales strategies, offering services such as email automation, personalized messaging, and outreach campaign optimization. Reviews highlight their impressive project management, timely delivery, and high level of professionalism. Approximately 90% of reviewers praise Mohan's expertise and the company's effective communication, while nearly 80% emphasize the successful outcomes of their campaigns.

    See all 12 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients expressed high satisfaction with Spring Drive's mentorship in building automated outbound engines. One client highlighted their effective coaching on tools and methodologies, resulting in significant improvements in lead outreach and team efficiency. The firm's timely project management and alignment with client values were also praised, contributing to a positive overall sentiment regarding their services.
    Read 1 Recent Review

    Industry Experience

    Spring Drive has demonstrated expertise across various industries, including Education, Business Services, Software, and Advertising & Marketing. Feedback highlights their strengths in crafting effective outreach strategies, enhancing lead generation, and improving client engagement. Notable successes in Education and Business Services reflect a positive impact, with clients reporting increased qualified meetings and improved operational efficiency. Overall, Spring Drive is highly regarded for their professionalism, strategic insights, and reliable project management, making them a strong fit for organizations seeking growth in these sectors.

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    Select Industry to see insights

    Engineering Other Industry Business services Consulting Software Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Spring Drive's exceptional value for money, noting their competitive pricing and effective outcomes. One client reported securing over 50 meetings in five months, while another emphasized significant improvements in outreach efficiency, leading to a 3.2% reply rate. The company's commitment to timely delivery and proactive communication further enhances their perceived value, with many clients expressing satisfaction with the overall investment and results achieved.
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    United States (2) England (2) Canada (1) Finland (1) Germany (1) Israel (1) United Arab Emirates (1)
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  • Callpalooza Logotype

    4.8 6 reviews
    $1,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    65% Sales Outsourcing
    20% Email Marketing
    10% Search Engine Optimization +1 service
    5% Content Marketing

    Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

    See all 6 projects

    Reviews mention Communicative

    Clients have consistently praised Callpalooza for their exceptional communication skills. One CEO highlighted the 'always fast communication' and the company's responsiveness, noting that they delivered on time and maintained pleasant interactions, even during weekends and evenings. This feedback underscores a strong overall sentiment of satisfaction regarding Callpalooza's communicative approach, contributing positively to the client experience.
    • Lead Generation & Outbound Sales for Online Marketing Co
      5.0 Nov 21, 2023

      Always fast communication - even on weekends and in the evening. Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.

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    Industry Experience

    Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.

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    Select Industry to see insights

    Consulting Advertising & marketing Software

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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    Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)
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  • The Sound Pipe Media Logotype

    4.8 6 reviews
    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    20% Mobile App Development
    10% AI Consulting
    10% AI Development +6 services
    10% AR/VR Development
    10% Custom Software Development
    10% Low/No Code Development
    10% Sales Outsourcing
    10% UX/UI Design
    10% Web Design

    The Sound Pipe Media is a mobile app development company specializing in iOS and Android platforms. They have garnered positive feedback for their flexibility, responsiveness, and ability to understand client needs, with approximately 90% of reviews highlighting their expertise and customer-centric approach. Clients commend their project management skills and unique ability to provide marketing insights alongside development services. However, some reviews mention the need for clearer initial specification agreements.

    See all 6 projects

    Reviews mention Reasonable pricing

    The overall sentiment regarding The Sound Pipe Media's pricing is positive, with clients highlighting the company's reasonable rates. One client noted that the project was completed within budget and that the pricing was favorable, stating, 'We didn’t have problems with the budgets as everything was reasonably priced for us.' Another client emphasized that the project was successfully delivered at the right budget, reflecting the company's commitment to client satisfaction and cost-effectiveness.
    • Mobile Development for United Kingdom Application Startup
      5.0 Apr 8, 2014

      We didn’t have problems with the budgets as everything was reasonably priced for us. They delivered before the deadline and within our budget. The project was wrapped up cleanly.

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    • Application Development for Photo Sharing Startup
      5.0 Feb 28, 2014

      The Sound Pipe Media performed very well throughout the development of the app, the app was completed within budget successfully, and Taj ensured that all our specifications were met. Taj made me aware of the need for flexibility and reasonableness when it comes to app development, he explained that both parties would need to adopt this approach to allow the project to be completed successfully.

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    Industry Experience

    The Sound Pipe Media has garnered positive feedback across the Gaming, Arts, Entertainment, Music, and IT Services industries. Clients commend their expertise in mobile app development and design, emphasizing their flexibility and responsiveness. Their notable strengths include a strong portfolio, effective project management, and ability to consult on marketing strategies. Overall sentiment is highly favorable, particularly in Gaming and Arts, indicating strong alignment for potential projects in these sectors.

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    Select Industry to see insights

    Gaming Arts, entertainment & music IT Services Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (5) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive The Sound Pipe Media as providing good value for money, with project costs ranging from $30,000 to over $130,000. Feedback highlights their responsiveness and quality of work, with one client noting that their pricing reflects the high quality delivered. However, there were instances where additional costs were incurred for changes not included in initial specifications, indicating a need for clearer upfront agreements. Overall, sentiment towards their pricing is positive, with clients expressing satisfaction with the outcomes relative to their investments.
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    England (3) Saudi Arabia (1)
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  • Ministry of Innovation Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Services provided

    40% Sales Outsourcing
    30% Digital Strategy
    30% Ecommerce Marketing

    Ministry of Innovation is a digital marketing agency specializing in promoting educational courses through paid advertising campaigns, utilizing platforms such as Google Ads, Meta Ads, LinkedIn Ads, and email marketing. The company receives overwhelmingly positive feedback, with clients highlighting their tailored approach, timely delivery, and effective communication. In all reviews, 100% praised their personalized commitment and ability to meet or exceed project goals.

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    Reviews mention Communicative

    Clients have consistently praised Ministry of Innovation for their exceptional communication skills. Feedback highlights that Pedro and his team provide clear, tailored approaches and deliver on all commitments. One client noted, 'the communication is great,' with weekly updates ensuring transparency. Additionally, they are responsive to project needs and flexible in adapting to changes, demonstrating their commitment to client satisfaction.
    • Advertising & Course Promotion Services for University
      5.0 Jul 16, 2025

      They have always delivered on time and responded well to the needs of the project. We receive weekly updates. Pedro's enthusiasm and engagement are outstanding. We get a tailored approach that shows results. No, everything is great. They have always listened when we needed to change direction, the communication is great, and the outcomes are always delivered on time.

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    Industry Experience

    Ministry of Innovation has demonstrated strong expertise in the Education sector, particularly in promoting courses for organizations like EIT Food. Clients praised their tailored marketing strategies, effective use of digital advertising, and consistent project management, leading to impressive enrollment outcomes. Overall sentiment is highly positive, highlighting the provider's commitment, responsiveness, and ability to align with client values, making them a suitable partner for educational initiatives.

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    Education

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight the Ministry of Innovation's competitive pricing and strong value for money. One client noted that the pricing fit their budget while providing good value for the cost. Another emphasized the tailored approach and commitment to delivering results, which reinforced their satisfaction with the overall investment. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted from clients.
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  • Curral Logotype

    4.9 10 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    100% Sales Outsourcing

    Curral provides Contact Center Services with a focus on Customer Support Services, including both Inbound and Outbound Call Center tasks. Reviews highlight their professional yet friendly approach and effective project management, leading to high satisfaction with their service outcomes. Communication is noted as responsive and transparent.

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    Reviews mention Professional

    Clients have expressed a strong sentiment of professionalism towards Curral, highlighting their responsiveness and dedication to client needs. One client noted, 'Curral always placed importance on our needs and took action quickly; they were a professional and responsive team.' Additionally, their commitment to transparency and accountability in delivering results has been positively recognized, contributing to an overall impression of a competent and professional partnership.
    • Sales Outsourcing for HR Software Company
      5.0 Apr 19, 2024

      Curral always placed importance on our needs and took action quickly; they were a professional and responsive team. Quick results, their business model makes sense, and they take responsibility for delivering targets. They have a good analytics platform, so everything is transparent, and their performance is clearly trackable.

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    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Client Interview Scheduling for Language Services Company

    4.5 — Curral helped a language services company set up interviews with potential customers.  Read more
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    Industry Experience

    Curral has demonstrated expertise across various industries, including HR Tech, Solar Energy, Flooring, Automotive, Wellbeing, Language Services, and Sustainability. Clients praise their ability to generate high-quality leads, responsive communication, and a strategic approach tailored to industry needs. Overall sentiment indicates strong satisfaction, particularly in enhancing business development and meeting project goals, making Curral a suitable partner for organizations seeking effective lead generation and market outreach.

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    Software Environmental Services Construction Automotive Business services Consulting Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Overall, clients express satisfaction with Curral's value for money, highlighting their competitive pricing and effective service delivery. One client noted, "Curral offered us a performance-driven approach where they take accountability for delivering results based on volume and quality," reinforcing the perception of good value. Another stated, "We are happy with the value for money on their service," indicating that the cost aligns well with the results achieved. Clients appreciate the transparency and quick results, which enhance their perception of overall cost-effectiveness.
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  • AnswerConnect Logotype

    4.6 31 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Services provided

    70% Call Center Services
    30% Sales Outsourcing

    AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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    17 of 31 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Effective Answering Service Solution

    4.5 — Read more
    Read 31 Reviews

    Industry Experience

    AnswerConnect has received positive feedback across various industries including Retail, Legal, Manufacturing, Arts & Entertainment, and Information Technology. Clients commend their responsiveness, organized team, and ability to customize services to suit specific needs. Overall sentiment is favorable, highlighting strengths in customer service, efficiency, and cost savings. Potential clients in these sectors can expect a reliable partner for managing inbound services that enhance customer interactions and operational efficiency.

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    Legal Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Financial services Telecommunications Advertising & marketing Manufacturing Business services Retail

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight the company's cost-effectiveness and value for money. For instance, one client noted a monthly investment of approximately $1,800, stating that outsourcing helped save on labor costs. Another client reported saving $500 monthly and emphasized the service's affordability. Overall, feedback indicates that clients appreciate the balance between quality service and reasonable pricing, with sentiments reflecting satisfaction with the return on investment.
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    Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)
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  • SalesSource Logotype

    5.0 13 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Haywards Heath, England

    Services provided

    15% Advertising
    15% Business Consulting
    15% Digital Strategy +5 services
    15% Marketing Strategy
    10% Audio Production
    10% CRM Consulting and SI
    10% Email Marketing
    10% Sales Outsourcing

    SalesSource is a versatile consulting firm specializing in lead generation, marketing, and email security strategies. Across multiple reviews, clients consistently praise their expertise, attention to detail, and effective project management. Approximately 90% of reviews highlight their ability to enhance email deliverability and domain security, while about 80% commend their skill in developing innovative marketing strategies that generate high-quality leads. Overall, clients express high satisfaction with SalesSource's services, noting their quick responsiveness and the tangible success of their projects.

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    Reviews mention Efficient

    The feedback regarding SalesSource highlights a strong sentiment of efficiency. Clients noted that Justin was 'highly efficient and responsive,' effectively guiding them through the process. Additionally, the rapid development of creative outreach ideas and the timely delivery of a comprehensive marketing plan further exemplified their efficiency. Overall, clients expressed satisfaction with the timely execution of deliverables and the proactive communication throughout the project.
    • Sales & Marketing Strategy for Content Marketing Solution Co
      5.0 Jul 27, 2023

      Justin was highly efficient and responsive, taking the lead in guiding us through the process and detailing the actions we needed to take.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight SalesSource's excellent value for money, praising their cost-effectiveness and the quality of services provided. For instance, one CEO noted they chose SalesSource for 'good value for cost' and another mentioned 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients appreciating the thoroughness and expertise of the team, which led to successful outcomes in lead generation and improved marketing strategies without exceeding budget constraints.
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    Germany (3) Netherlands (3) Spain (2) England (2) Singapore (1)

    Haywards Heath, England

    Marine House, 151 Western Road
    Haywards Heath, England RH16 3LH

    2 - 5

    +31628466019

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  • Lialoom Logotype

    5.0 4 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    40% Sales Outsourcing
    20% Corporate Training & Coaching
    15% Blockchain Marketing +2 services
    15% Public Relations
    10% Email Marketing

    Lialoom is a company specializing in sales process optimization and lead generation. Across various reviews, clients highlight Lialoom’s effective strategy development, tailored solutions, and attention to detail, with approximately 90% of reviews expressing satisfaction with their services. Clients commend their ability to significantly enhance sales performance and generate quality leads, while also noting their proactive project management and responsiveness.

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    Reviews mention Innovative

    Clients have praised Lialoom for their innovative approach to lead generation, highlighting their creative and effective problem-solving capabilities. One client noted their unique strategies and attention to detail, which contributed to a 15% sales increase and a streamlined lead-generation process. Overall, the sentiment regarding Lialoom's innovation is highly positive, with clients recognizing their ability to deliver tailored and forward-thinking solutions.
    • Lead Generation for Recruitment Agency
      5.0 Dec 6, 2024

      They demonstrated fast and effective problem-solving, proposing creative and innovative approaches to lead generation, with close attention to detail.

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    Industry Experience

    Lialoom has demonstrated expertise across various industries, notably in Advertising & Marketing, Human Resources, and Information Technology. Clients praised their tailored sales strategies, lead generation solutions, and effective outreach campaigns. The overall sentiment is positive, with reviews highlighting improved sales performance, streamlined processes, and successful campaign execution. Organizations in these sectors seeking growth, enhanced operational efficiency, or lead generation would find Lialoom to be a suitable partner.

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    Advertising & marketing Human Resources Information technology

    More responsive than most other service providers

    Lialoom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Estonia (3) Poland (1)
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  • SmartPA Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Edinburgh , Scotland

    Services provided

    30% Call Center Services
    35% Back Office Outsourcing
    35% Finance & Accounting Outsourcing (FAO)

    SmartPA is a company specializing in Customer Support Services and Call Handling. The feedback from their clients is overwhelmingly positive; 100% of reviewers commend their seamless integration and personalized service. Many note that SmartPA's PAs are perceived as internal team members, highlighting their strong alignment with clients' business values and culture.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    BPO & Lead Generation for Franchise Consulting Firm

    5.0 — SmartPA provides ongoing support and personal assistance services for a franchise consulting firm. They help answer calls, provide customer service, set appointments, manage a database, and do Read more
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    Industry Experience

    The provider has demonstrated strong expertise in the consulting industry, particularly in franchise development and recruitment. Clients highlight their seamless integration, hyper-communication, and impactful contributions to key account renewals and client acquisition. The overall sentiment is highly positive, emphasizing the provider's ability to adapt to business needs and deliver personal service that aligns with client culture and values. This suggests a strong fit for businesses in the consulting and franchise sectors seeking flexible, reliable support.

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    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients report that SmartPA provides exceptional value for money, with one CEO noting an investment of approximately $100,000 leading to significant business growth and successful contract renewals. The seamless integration of PAs into their teams was highlighted as a key benefit, offering high-level personal service without the need for premium pricing. Overall, clients express strong satisfaction with the cost-effectiveness of SmartPA's services, recommending their flexible support for businesses looking to scale.
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  • Sopro Logotype

    5.0 4 reviews
    $1,000+
    Undisclosed
    250 - 999
    Brighton and Hove, England

    Services provided

    90% Sales Outsourcing
    10% Email Marketing

    Sopro is a lead generation company that specializes in creating tailored outreach campaigns to enhance client visibility and sales pipelines. Across the reviews, clients consistently commend their timely delivery, professionalism, and innovative approach. Approximately 100% of the feedback highlights their impressive lead generation capability and project management skills, with no significant areas for improvement noted by the reviewers.

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    Reviews mention Adaptable

    Clients consistently praised SoPro for their adaptability throughout project execution. One client noted the team's responsiveness to feedback and their ability to adjust campaigns based on evolving needs, stating, 'They were always open to feedback and super quick to make changes when we needed them.' Additionally, their proactive communication and tailored approach were highlighted as key strengths, making clients feel as though they were collaborating with an internal team rather than an external vendor.
    • Email Marketing for Advanced Manufacturing & Tech Firm
      5.0 Dec 2, 2025

      Sopro’s AI messaging has allowed for an adaptive approach to each prospect. I can see that it tailors its follow-up messages according to the contact's title and role. Moreover, since we’ve run this campaign globally, the emails have been written in the local native language with the proper vernacular. It’s been pretty impressive, honestly.

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    Industry Experience

    Sopro has garnered positive feedback across various industries including manufacturing, security, software development, and design. Clients appreciated their lead generation expertise, particularly in sectors such as energy, oil and gas, and pharmaceuticals. The provider demonstrated strengths in communication, project management, and tailored outreach strategies, resulting in improved sales pipelines and visibility. Overall sentiment reflects strong satisfaction with Sopro's professionalism and effectiveness, making them a suitable partner for businesses seeking to enhance their outreach and lead generation efforts.

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    Other industries Manufacturing Design

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Client feedback highlights Sopro's strong value for money and competitive pricing. A global account executive noted that their selection was based on Sopro's pricing fitting their budget while delivering significant results, such as reducing cost per lead to $48. Similarly, the CEO of Tessellation Software emphasized Sopro's good value for cost, leading to improved visibility and outreach. Overall, clients express satisfaction with the cost-effectiveness and quality of services provided.
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    Raleigh, North Carolina (1) Westport, Connecticut (1) Salt Lake City, Utah (1) Plymouth, Indiana (1)
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    10% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    The Contact Company specializes in Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call services, telemarketing, and phone support. With 100% satisfaction across reviews, clients praise their seamless workflow, agility, and commitment to customer satisfaction, emphasizing their positive company culture and transparency.

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    Reviews mention Transparent

    Clients express strong satisfaction with The Contact Company's commitment to transparency. One client noted that the team consistently delivers timely reports and proactively addresses obstacles, highlighting their dedication to clear communication. Overall, the sentiment regarding transparency is overwhelmingly positive, as clients appreciate the seamless collaboration and the company's willingness to maintain open lines of communication throughout the project.
    • Call Center Services for Children's Retailer
      5.0 Jan 24, 2019

      Their team is committed to transparency and finding ways to address any obstacle that we meet.

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    2 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Children's Retailer

    5.0 — The Contact Company provides call center services for a specialized online retailer. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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    United States (1) England (1)
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  • incite Logotype

    4.9 4 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Kingston Upon Thames, England

    Services provided

    30% Sales Outsourcing
    20% Digital Strategy
    20% Marketing Strategy +3 services
    10% Business Consulting
    10% Content Marketing
    10% Email Marketing

    Incite is a marketing effectiveness consultancy specializing in lead generation and managing multi-channel outreach campaigns. Reviews indicate a high level of satisfaction, with 100% positive feedback praising their ability to understand client goals and deliver results beyond expectations. Noteworthy themes include their professional tenacity, ability to expand market reach, and maintaining excellent project management practices.

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    Reviews mention Results-oriented

    Clients express strong satisfaction with Incite's results-oriented approach, highlighting their ability to drive significant business opportunities that clients could not access independently. One client noted, "They drive business that we simply wouldn’t receive without them," emphasizing how Incite's diverse outreach strategies have expanded their reach to large companies. Overall, the sentiment reflects confidence in Incite's effectiveness in generating tangible results, with clients appreciating the partnership and the commitment to achieving business goals.
    • New Business Outreach for Brand Design Agency
      4.5 Feb 18, 2021

      We wouldn’t have stuck with them this long if we weren’t seeing results. This isn’t the first design agency I’ve run, and I’ve seen how difficult it is, whether you run the process in-house or take it outside. incite actually gets the results in terms of the business going through, rather than other companies that measure their success on the number of meetings set. We’ve been able to deliver our proposition through a number of different channels very consistently, and we are becoming known for it.

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    Industry Experience

    Incite has garnered positive feedback across multiple industries, notably Consulting, Advertising & Marketing, and Design. Clients commend their expertise in lead generation, ability to drive business development, and effective outreach strategies. In the Consulting industry, they significantly expanded networks, while in Advertising & Marketing, they enhanced client acquisition and sales processes. Design agencies praised Incite for managing complex outreach, demonstrating a strong understanding of market positioning. Overall, Incite's strengths lie in their adaptability, collaborative approach, and impactful results tailored to each sector.

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    Consulting Advertising & marketing Design

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive incite as providing strong value for money, with feedback highlighting significant returns on investment. One client noted a tripling of their international network, while another emphasized the positive impact on lead generation, stating, "Overall, their work has been very positive for our business." Despite investments reaching up to £500,000, clients feel that incite's services justify the costs, with one remarking on their confidence in a month-to-month engagement model, reflecting the agency’s commitment to delivering results.
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  • Second Voice Logotype

    5.0 1 review
    $25,000+
    Undisclosed
    10 - 49
    Brighton and Hove, England

    Services provided

    100% Sales Outsourcing

    Second Voice is a dynamic marketing agency specializing in targeted outbound email campaigns and AI-enhanced content. Overall, reviews highlight their strong alignment with clients' values, responsive communication, and successful outcomes such as high-value meeting bookings. With 100% positive feedback, Second Voice is praised for its rigorous account management and results-focused approach.

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    Industry Experience

    Second Voice has demonstrated expertise primarily in the financial services sector, receiving positive feedback for their targeted outbound email campaigns and AI-enhanced content strategies. Clients appreciate their rigorous account management and dynamic, results-focused approach, which leads to successful outcomes such as high-value meetings and improved brand awareness. The overall sentiment is particularly favorable within financial services, making Second Voice a suitable partner for organizations seeking growth in this industry.

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    Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Second Voice's cost-effectiveness and overall value for money. One client highlighted a successful campaign that resulted in high-value meetings, attributing this to the company's dynamic and results-focused approach. Additionally, they appreciated the alignment of company values and the responsive project management, indicating that the investment in their services was justified and well-spent.
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  • Eggleads Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Portsmouth, England

    Services provided

    100% Sales Outsourcing

    Eggleads is a lead generation company specializing in providing tailored, high-quality leads and strategic insights to agencies. Reviews highlight a 100% positive response, with clients praising their timely delivery and impactful lead quality, resulting in significant sales pipeline growth and engagement. Both reviews commend their valuable insights, though customization could be enhanced.

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    Reviews mention High-quality work

    Eggleads consistently delivers high-quality work, as highlighted by clients who praised their tailored approach and insightful lead generation. One client noted receiving a 'flood of potential clients' along with valuable advice, significantly enhancing their outreach efforts. Another client reported an impressive increase in relevant leads from 10% to 80%, demonstrating Eggleads' effectiveness in targeting the right audience. Overall, feedback emphasizes their reliability, timely delivery, and the quality of insights provided, establishing Eggleads as a valuable partner.
    • Lead Generation & Insights for Financial Services Company
      5.0 Mar 21, 2024

      What really stood out with Eggleads was how they managed to make everything feel tailored to us. It wasn't just the leads—they were top-notch, sure, but it was the insights that came with them. It felt like they had done their homework on every single contact, giving us the inside track on how to strike up a conversation.

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    • Sales Outsourcing & Email Mktg for CX & UX Design Agency
      5.0 Mar 15, 2024

      Huge win for us. Before, maybe 10% of our leads felt right. Now? It's like 80% are spot-on. Engagement is through the roof—response rates jumped from 3% to 15%. The projected sales pipeline shot up by 40%. Honestly, it's changed the sales process for us.

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    Industry Experience

    Eggleads has received positive feedback from clients in the Financial Services and Design industries. In Financial Services, they excelled in generating high-quality leads, helping clients significantly increase engagement and conversion rates. In Design, they provided targeted outreach to startups, resulting in improved lead quality and heightened engagement. Overall, their expertise in lead generation and tailored support makes them a strong fit for digital agencies and companies aiming to expand their client base.

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    Financial services Design

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight Eggleads' strong value for money, noting their effective lead generation and tailored insights. One client emphasized that Eggleads provided a budget-friendly solution that significantly improved lead quality, stating that 80% of leads were now relevant, compared to just 10% previously. Another client mentioned the 'good value for cost' and praised the consistent delivery of leads, reinforcing the company's positive reputation for delivering quality outcomes within budget constraints.
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    Sweden (1) England (1)
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  • Flowd Logotype

    5.0 4 reviews
    $5,000+
    Undisclosed
    10 - 49
    Manchester, England

    Services provided

    50% Email Marketing
    50% Sales Outsourcing

    Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.

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    Reviews mention Accommodating

    Clients have consistently praised Flowd for their accommodating nature, highlighting their ability to swiftly adapt to specific needs and preferences. One client noted, 'They were happy to test out extra features with us to see if it would improve our results.' Additionally, feedback emphasized their willingness to collaborate closely, with a client stating, 'If I do think of anything that could be improved, I am sure they are willing to work on it.' Overall, the sentiment reflects a strong appreciation for Flowd's flexibility and responsiveness.
    • Lead Generation for Digital Marketing Agency
      5.0 Oct 18, 2022

      The way they were able to adapt quickly to our needs and constantly working to improve their company structure and model. They were happy to test out extra features with us to see if it would improve our results along with our relationships with our prospects. For now, I'm very happy with their service, and if I do think of anything that could be improved, I am sure they are willing to work on it.

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    Industry Experience

    Flowd has demonstrated effective expertise in various industries, including Business Services, Real Estate, and Advertising & Marketing. Clients commend their ability to generate leads and enhance client relationships through personalized outreach, leading to measurable success such as increased meetings and closed deals. Overall sentiment across these industries reflects high satisfaction with Flowd's responsiveness, collaborative approach, and commitment to client goals, making them a strong partner for businesses seeking growth in these sectors.

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    Business services Real estate Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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    England (2) Ireland (1) Spain (1)
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  • Simpout Logotype

    4.9 6 reviews
    $1,000+
    Undisclosed
    2 - 9
    London, England

    Services provided

    70% Sales Outsourcing
    30% Email Marketing

    Simpout is a lead generation company specializing in automating outreach and sales processes for businesses across various industries. Their services have received positive feedback, with 100% of reviewers highlighting their timely project management, responsiveness, and effective communication. Clients appreciate Simpout's ability to deliver quick results and high return on investment, with several noting their campaigns exceeded expectations.

    See all 6 projects

    Reviews mention Proactive

    Clients have consistently praised Simpout for their proactive approach, highlighting their excellent project management and timely delivery of tasks. One client noted that Simpout was 'always responsive to our needs' and proactively suggested new strategies to enhance performance. This sentiment reflects a strong overall appreciation for Simpout's dedication to client success and their ability to generate results efficiently.
    • Email Mktg & Sales Outsourcing for AI Software Co
      4.5 Jan 5, 2024

      Simpout project management was excellent. They delivered all items on time and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve performance.

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    Industry Experience

    Simpout has demonstrated significant expertise in software, information technology, advertising & marketing, and design industries. Clients report strong lead generation outcomes, with notable success in reaching targeted audiences. Feedback highlights their efficient project management, cost-effectiveness, and ability to deliver results quickly. The overall sentiment is highly positive, indicating that businesses in need of outsourced lead generation and outreach would benefit from Simpout's services.

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    Select Industry to see insights

    Software Information technology Advertising & marketing Design

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently commend Simpout for their competitive pricing and excellent value for money. For instance, one co-founder noted that the pricing fit their budget while also providing good value for the cost. Another client highlighted the ease of onboarding and significant ROI, stating that Simpout delivered superior results compared to in-house efforts. Overall, the sentiment reflects satisfaction with affordability and the tangible benefits received from their services.
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    France (1) Netherlands (1) Spain (1) Türkiye (1) United States (1)
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  • RevOps Finder Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Crewe, England

    Services provided

    40% Call Center Services
    50% Sales Outsourcing
    10% Social Media Marketing

    Prospect Connect is a company specializing in Contact Center Services, particularly in outbound telemarketing. They have received overwhelmingly positive feedback, with 100% of reviewers noting their punctuality, budget adherence, and effective communication. Clients appreciate their honesty and independent research capabilities, contributing to significant improvements in pipeline value for projects.

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    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Telemarketing for Marketing Agency

    5.0 — Prospect Connect provided a marketing agency with outbound telemarketing services. Their scope included market research, script development, customer targeting, and customer outreach. Read more
    Read 1 Review

    Industry Experience

    RevOps Finder has demonstrated strong expertise in the Advertising & Marketing industry, particularly in B2B telemarketing. Clients have praised their thorough understanding of business needs, effective communication, and project management capabilities. Positive feedback highlights their ability to enhance pipeline value and meet project goals. The overall sentiment is highly favorable, suggesting they would be a suitable partner for businesses seeking impactful marketing solutions.

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    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed that Prospect Connect offers strong value for money, with one client noting an investment of $10,000–$15,000 that resulted in a significant increase in pipeline value and successful goal achievement. Their services were delivered on time and within budget, highlighting their cost-effectiveness. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided, reinforcing their reputation for honesty and responsiveness.
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  • VUBO Ltd Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Reading, England

    Services provided

    60% Sales Outsourcing
    40% Demand Generation Marketing

    VUBO Ltd is a financial services company that specializes in generating leads and increasing business turnover for clients in the payment processing sector. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their timely project delivery and efficiency in generating new business. Notably, no areas for improvement were mentioned by the reviewers.

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    Industry Experience

    VUBO Ltd has demonstrated expertise in the business services industry, particularly within financial services. Clients have reported significant improvements in lead generation and overall revenue, highlighting their effectiveness in project management and timely delivery. The company aligns well with client values, which strengthens collaboration. Overall sentiment within this sector is highly positive, indicating that VUBO Ltd is a strong candidate for businesses seeking to enhance their financial advisory services.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with VUBO Ltd's pricing and the value for money provided, noting the company's efficiency in delivering measurable outcomes. One client highlighted the impressive volume of valid leads generated and the revenue from these leads, stating that VUBO Ltd effectively met their project goals on time. Overall, the sentiment reflects a positive assessment of the company's cost-effectiveness and alignment with client needs.
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  • Gungho Logotype

    1.8 2 reviews
    $5,000+
    Undisclosed
    50 - 249
    Poundbury, England

    Services provided

    75% Sales Outsourcing
    25% Email Marketing

    Gungho is a company specializing in Contact Center Services, focusing on generating new clients through telemarketing efforts. While they successfully arranged meetings as promised, the reviews indicate mixed results, with strengths in accessing a wide range of prospective clients but weaknesses in follow-ups and managing no-shows. The feedback is roughly balanced, with an emphasis on improving follow-up processes.

    See all 2 projects

    Reviews mention Accessible

    The sentiment regarding Gungho's accessibility is generally positive, with clients appreciating their ability to access a wide range of prospective clients and provide clear communication. One client noted the effectiveness of weekly updates and detailed reports on meetings arranged. However, there were suggestions for improvement, particularly in following up with meeting attendees to confirm their availability, which could enhance overall engagement and success rates.
    • Appointment Setting Services for Technology Company
      3.0 May 30, 2023

      They were able to access a wide range of prospective clients and market our business clearly and succinctly. Project management was good in terms of providing weekly updates on progress and details of the organizations and individuals with whom they had arranged meetings, including details of the conversations that they had.

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    Industry Experience

    Gungho has garnered feedback from clients in the Financial Services and IT Services industries. In Financial Services, their lead generation efforts were noted, though some clients expressed concerns about the quality of leads and personnel changes. In IT Services, while they successfully arranged meetings, commercial success was limited, highlighting the need for better follow-up on meetings. Overall, they demonstrate strengths in lead generation but may require improvement in lead quality and client engagement across these sectors.

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    Select Industry to see insights

    Financial services IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback regarding Gungho's cost and value for money reflects a mixed sentiment. While one client praised their ability to generate meetings, they noted a lack of commercial success and ineffective follow-up, suggesting limited value for the investment. Another client expressed disappointment, stating that despite good leadership and project management, lead generation was underwhelming, indicating that the service did not meet expectations relative to its cost. Overall, clients feel that improvements are necessary to enhance value for money.
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  • ReveGro Logotype

    4.7 5 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Crewe, England

    Services provided

    40% Call Center Services
    50% Sales Outsourcing
    10% Social Media Marketing

    ReveGro is a company specializing in Customer Support Services and Telemarketing Services, particularly focusing on lead generation and feedback collection. While 100% of the reviews appreciated their onboarding process and budget-friendly pricing, 100% also noted challenges in project management post-launch, indicating room for improvement in efficiency and communication.

    See all 5 projects

    Reviews mention Knowledgeable

    Clients have consistently praised ReveGro for their extensive knowledge and professionalism. One CEO noted their 'highly professional, knowledgeable proactive relationship' and emphasized the effectiveness of regular virtual meetings to explain processes and report results. Additionally, their unique approach to social media engagement was highlighted as impressive, reflecting their expertise in the field. Overall, feedback indicates a strong sentiment towards ReveGro's knowledgeable capabilities in delivering successful project outcomes.
    • LinkedIn Marketing Campaing for Sustainability Consulting Co
      5.0 Feb 9, 2024

      Regular virtual meeting to explain the process and report on results. A highly professional, knowledgeable proactive relationship.

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    Industry Experience

    ReveGro has garnered positive feedback across various industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their expertise in lead generation and marketing strategies, noting significant improvements in revenue and client engagement. The sentiment is particularly strong in Construction, where clients report successful revenue increases, while feedback from the Utilities sector highlights their effective project management. Overall, ReveGro is positioned as a trusted partner for businesses seeking growth in these sectors.

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    Financial services Construction Utilities Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that ReveGro offers competitive pricing and good value for money. One client highlighted that ReveGro's pricing fit their budget, while another emphasized the 'great value for cost' and alignment of company values. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services provided, although some expressed a desire for improved project management and communication.
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    Sandbach, England (1) Salford, England (1) High Wycombe, England (1)
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  • Face for Business Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Face for Business is a distinguished provider of Contact Center Services, offering specialized inbound and outbound call handling, customer support, and telephonic support. Reviewers consistently commend their personalized approach, with 100% noting exceptional customer rapport and integration into client teams. Clients report enhanced customer satisfaction and business performance, with seamless communication and management earning high praise.

    See all 3 projects

    Reviews mention Understands their clients' needs

    Clients consistently express high satisfaction with Face for Business, highlighting their deep understanding of client needs. One client noted their decision to hire the company was based on their grasp of product offerings and commitment to customer service. Feedback emphasized their ability to listen and deliver precisely, resulting in improved trust pilot ratings. Overall, clients view Face for Business as an integral partner, showcasing an excellent alignment with client expectations and quality support.
    • Customer Support for Vaping & CBD Products Manufacturer
      4.5 Feb 24, 2022

      They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, was impressive.

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    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Services for Accounting Firm

    5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
    Read 3 Reviews

    Industry Experience

    Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.

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    Financial services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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  • Double Tap Marketing Ltd Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Royal Wootton Bassett, England

    Services provided

    55% Call Center Services
    35% Email Marketing
    10% Sales Outsourcing

    Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

    See all 1 projects

    Industry Experience

    Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.
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  • Scaled Logotype

    5.0 5 reviews
    $1,000+
    $300+ / hr
    2 - 9
    London, England

    Services provided

    40% Business Consulting
    25% Corporate Training & Coaching
    15% Funding & Investment +2 services
    10% Financial Consulting
    10% Sales Outsourcing

    Scaled is a consultancy specializing in scaling businesses by providing strategic advisory, growth planning, and process optimization services. The company consistently receives positive feedback, with 100% of reviewers highlighting their expertise and impact on business growth. Clients commend Scaled for their impressive experience and effective project management, noting their ability to address complex challenges and deliver tailored solutions for scaling needs.

    See all 5 projects

    Reviews mention Personable

    Clients consistently highlight Scaled's personable approach, particularly praising Simon's ability to foster strong advisory relationships. One client noted, "Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with." Overall, the sentiment reflects a high level of satisfaction with the company's interpersonal skills, contributing positively to the client's experience during challenging market conditions.
    • Business Consulting for Advertising & Marketing Company
      5.0 May 31, 2023

      Simon's experience and success, combined with his personable approach, make him very easy to build an advisory relationship with.

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    Industry Experience

    Scaled has garnered positive feedback predominantly within the Advertising & Marketing industry, showcasing their expertise in areas such as growth planning, M&A advisory, and operational efficiency. Clients commend Scaled for their proactive approach, extensive industry knowledge, and ability to implement effective processes that drive business growth. The overall sentiment highlights Scaled's significant impact in helping agencies navigate challenges, scale operations, and enhance profitability, making them a strong fit for firms seeking growth-oriented partnerships.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally express satisfaction with Scaled's cost and value for money, highlighting the company's impressive experience and ability to deliver actionable plans for growth. One client noted, 'In the early days, making it clear where something wasn't included in the monthly price' was a minor concern, yet overall, feedback indicates significant business growth and operational improvements, with one client reporting a 252% revenue increase. The sentiment is overwhelmingly positive, with clients appreciating the high-quality service relative to the investment.
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    London, England (2) Peterborough, England (1) Gloucester, England (1) Brighton, England (1)
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Services provided

    19% Call Center Services
    61% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Corporate Training & Coaching

    Arise is a company specializing in Contact Center Services, particularly emphasizing outbound call handling and telephonic support. Reviewers consistently praise their reliability and customer service, with strengths in communication and generating new business. Approximately 100% of feedback highlights their positive impact, with no cons mentioned, and customers report significant time and cost savings.

    See all 3 projects

    Reviews mention High-quality work

    Client feedback on Arise highlights a consistent sentiment of high-quality work. One client noted, 'It's been a very good experience' and emphasized that 'no improvement is needed; it's perfect.' Another client praised their strong communication and effective appointment setting, stating, 'They do it well.' Overall, clients appreciate the professionalism and efficiency of Arise's services, resulting in significant time and cost savings.
    • Marketing Services for Manufacturing Company
      5.0 Nov 2, 2017

      They are helpful. No need to improve. It's perfect. We began in 2006, and it's ongoing.

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    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    View projects from:

    Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

    Leeds, England

    1 Park Row
    Leeds, England LS1 5JL

    251 - 300

    1+ 855-274-7301

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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

    See all 4 projects
    0 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    IVR Services

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    The service provider demonstrates notable expertise in Business Services, Information Technology, and Media industries. Clients commend their strong communication, customer service, and ability to handle high volumes of inbound calls effectively. Overall, feedback is positive, particularly in terms of convenience and the impact on business productivity. However, some reviews highlight challenges with staff turnover. This provider is well-suited for businesses seeking reliable customer support solutions across these sectors.

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    Other Industry Business services Information technology Media

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive the company's pricing as reasonable given the quality of service provided. One client noted that they save over $10,000 per month, indicating a strong return on investment despite higher costs. Another client mentioned spending more but deemed it worthwhile due to the value received. Overall, feedback reflects a positive sentiment towards the company's cost-effectiveness, with clients acknowledging that the services justify the expense.
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    London, England

    160 Queen Victoria Street, 2nd floor
    London, England EC4V 4BF

    6 - 9

    44.0.207.002.3000

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  • Carden IT Services Logotype

    4.5 3 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Services provided

    10% Call Center Services
    50% IT Managed Services
    25% Other IT Consulting and SI +1 service
    15% IT Strategy Consulting

    Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

    See all 3 projects

    Industry Experience

    Carden IT Services has garnered positive feedback across various industries, including Education, Business Services, and Financial Services. Clients commend their expertise in IT support, particularly for network management and systems maintenance. The team is recognized for their responsive, friendly service and effective communication. Overall sentiment is highly favorable, highlighting Carden's ability to deliver timely solutions that enhance operational efficiency and client satisfaction across these sectors.

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    Select Industry to see insights

    Financial services Business services Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Carden IT Services' competitive pricing and exceptional value for money. One reviewer noted that their IT systems ran smoothly due to Carden's ongoing support and innovative solutions. Another client appreciated the team's prompt and effective responses, emphasizing that the service justifies the investment. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, with no significant areas for improvement mentioned.
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    Maidstone, England (1) Canterbury, England (1) Brighton, England (1)
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  • Lead Pronto Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    WIRRAL, England

    Services provided

    20% Pay Per Click
    20% Search Engine Optimization
    20% Social Media Marketing +4 services
    15% Affiliate Marketing
    10% Digital Strategy
    10% Sales Outsourcing
    5% Conversion Optimization

    Lead Pronto is a digital marketing agency specializing in lead generation, web design, and social media management. With consistently positive feedback, including a noted improvement in organic traffic by 35% and a conversion rate nearly double the market standard, 100% of reviewers commend their results-driven approach and responsiveness. The agency is recognized for its strategic integration of digital tools and its commitment to fostering long-term client relationships.

    See all 3 projects

    Industry Experience

    Lead Pronto has demonstrated expertise across various industries, notably in legal, real estate, and home improvement sectors. Clients praise their ability to generate quality leads, implement effective digital marketing strategies, and enhance online visibility. Overall sentiment is positive, highlighting strengths in communication, responsiveness, and a results-oriented approach. Their impactful contributions have led to significant growth and optimized online engagement, making them a suitable partner for businesses seeking to enhance their digital marketing efforts.

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    Select Industry to see insights

    Consulting Legal Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Lead Pronto as offering excellent value for money, with competitive pricing structures tailored to various budgets. One client noted that their costs were 'sensible' and 'practical,' especially for startups. Another highlighted a remarkable return on investment, stating they recovered their costs 'multiple times over.' Overall, feedback emphasizes Lead Pronto's attentiveness and effective strategies in generating quality leads, reinforcing the sentiment that their services are worth the investment.
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  • Amazon Consultant Logotype

    5.0 8 reviews
    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Services provided

    25% Advertising
    25% Business Consulting
    25% Marketing Strategy +1 service
    25% Sales Outsourcing

    Amazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.

    See all 8 projects

    Industry Experience

    Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.
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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

    See all 1 projects

    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • Medical PA Logotype

    4.5 1 review
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Medical PA is a Contact Center Services provider specializing in customer support services, particularly managing inbound call center operations for medical clinics. The feedback highlights that 100% of reviewers appreciate their professionalism and time-saving benefits. However, a minor issue noted by some patients is the call transfer process, which occasionally results in unanswered calls.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Podiatry Clinic

    4.5 — A podiatry office hired Medical PA for call center services. They’ve been given a script to follow and they take all phone calls and set up appointments for the client. Read more
    Read 1 Review

    Industry Experience

    Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.

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    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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  • Oneresource (Oneresource Virtual Assistants Ltd) Logotype

    4.8 5 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Banbury, England

    Services provided

    25% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Email Marketing +3 services
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing
    15% Social Media Marketing

    Oneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.

    See all 5 projects

    Industry Experience

    Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.

    Read All Reviews

    Select Industry to see insights

    Human Resources Advertising & marketing Financial services Real estate

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.
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    View projects from:

    London, England (2) Portsmouth, England (1) Oxford, England (1) Bloxham, England (1)
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  • F9 Marketing Logotype

    5.0 5 reviews
    $1,000+
    Undisclosed
    2 - 9
    Henley-on-Thames, England

    Services provided

    50% Pay Per Click
    15% Marketing Strategy
    15% Sales Outsourcing +2 services
    10% Conversion Optimization
    10% Public Relations

    F9 Marketing is a lead generation and marketing strategy company, praised for its expertise and dedication. Across all reviews, 100% of clients highlight their exceptional support and clear communication, with Giorgio's insights significantly improving business outcomes. Clients recommend F9 Marketing for its professionalism and impactful marketing solutions, though some suggest providing summaries of meetings for enhanced information retention.

    See all 5 projects

    Reviews mention Unique expertise

    Clients consistently highlight F9 Marketing's unique expertise, particularly in lead generation and marketing strategy. One client praised Giorgio for his exceptional support and ability to craft targeted email campaigns, significantly enhancing engagement and conversion rates. Another noted his extensive knowledge across multiple areas, providing clear, actionable insights that greatly benefited their business positioning. Overall, the sentiment reflects deep appreciation for F9 Marketing's specialized skills and impactful guidance.
    • Marketing Strategy for Commercial Cleaning Services Company
      5.0 Jul 21, 2024

      From the very beginning, his expertise and dedication were amazing. He helped me understand how to create and target email campaigns that resonated perfectly with our potential clients. His expertise, dedication, and the way he explains everything to make you understand the root cause and have a solution with results.

      Read Full Review
    • Lead Generation & Marketing for Video Marketing Agency
      5.0 Jul 17, 2024

      What impresses me most about Giorgio is his extensive expertise. He has deep knowledge in so many relevant areas, from offer creation and lead generation to crafting effective marketing messages. His ability to provide clear, actionable insights across various aspects of my business was truly unique and invaluable.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients consistently express satisfaction with F9 Marketing's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and praised the clarity and effectiveness of their services. Another noted how Giorgio's expertise significantly boosted engagement and conversion rates, emphasizing the tangible results achieved. Overall, clients commend the company's dedication, professionalism, and responsiveness, indicating that the investment yields substantial returns in business growth.
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    View projects from:

    United States (2) Austria (1)

    Henley-on-Thames, England

    Newtown Road
    Henley-on-Thames, England RG9

    2 - 5

    +44 7555 895 800

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 A-SALES AB
2 SalesAR
3 Virtual Sales Limited
4 Verbatim Virtual Receptionists
5 memoryBlue
6 Excelerate360 Ltd
7 AnswerForce
8 Quantanite
9 Paragon Sales Solutions
10 Opus Technology
11 Friday Solved
12 GLO
13 Top Customer Service
14 Abacus Cambridge Partners
15 Spring Drive

List of the Top 15 United Kingdom Call Center Companies & Voice Services

  1. A-SALES AB Logotype

    A-SALES AB

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  2. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    38/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  3. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    37.3/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  4. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    12% Sales Outsourcing
    20% Other
    View Profile Visit Website
  5. memoryBlue Logotype

    memoryBlue

    $5,000+
    Undisclosed
    250 - 999
    Fleet, England

    Ability to deliver

    31.9/40.0
    15/20 Reviews
    8.4/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    15% Call Center Services
    25% Sales Outsourcing
    60% Other
    View Profile Visit Website
  6. Excelerate360 Ltd Logotype

    Excelerate360 Ltd

    $5,000+
    $50 - $99 / hr
    50 - 249
    Hitchin, England

    Ability to deliver

    31.9/40.0
    16.4/20 Reviews
    9.5/10 Clients & Experience
    6/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  7. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  8. Quantanite Logotype

    Quantanite

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    30.3/40.0
    15.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  9. Paragon Sales Solutions Logotype

    Paragon Sales Solutions

    $1,000+
    $25 - $49 / hr
    10 - 49
    Countesthorpe, England

    Ability to deliver

    31.6/40.0
    18.4/20 Reviews
    6.4/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  10. Opus Technology Logotype

    Opus Technology

    $25,000+
    $300+ / hr
    50 - 249
    Reigate, England

    Ability to deliver

    33.5/40.0
    14.8/20 Reviews
    9.2/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  11. Friday Solved Logotype

    Friday Solved

    $1,000+
    $300+ / hr
    2 - 9
    London, England

    Ability to deliver

    33.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  12. GLO Logotype

    GLO

    $1,000+
    $50 - $99 / hr
    10 - 49
    Ipswich, England

    Ability to deliver

    35.3/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  13. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    London, England

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  14. Abacus Cambridge Partners Logotype

    Abacus Cambridge Partners

    Undisclosed
    Undisclosed
    50 - 249
    London, England

    Ability to deliver

    32/40.0
    15.8/20 Reviews
    8.2/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. Spring Drive Logotype

    Spring Drive

    $5,000+
    Undisclosed
    2 - 9
    London, England

    Ability to deliver

    25.9/40.0
    16.8/20 Reviews
    2.9/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  16. Callpalooza Logotype

    Callpalooza

    $1,000+
    < $25 / hr
    2 - 9
    London, England

    Ability to deliver

    25.9/40.0
    15.8/20 Reviews
    6.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    65% Sales Outsourcing
    35% Other
    View Profile Visit Website
  17. The Sound Pipe Media Logotype

    The Sound Pipe Media

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    33.1/40.0
    15.6/20 Reviews
    8.3/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  18. Ministry of Innovation Logotype

    Ministry of Innovation

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    28/40.0
    16.8/20 Reviews
    6.3/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  19. Curral Logotype

    Curral

    $5,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    24.5/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  20. AnswerConnect Logotype

    AnswerConnect

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    24.5/40.0
    15/20 Reviews
    1/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    30% Sales Outsourcing
    View Profile Visit Website
  21. SalesSource Logotype

    SalesSource

    $5,000+
    $100 - $149 / hr
    10 - 49
    Haywards Heath, England

    Ability to deliver

    32.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  22. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    28/40.0
    17.4/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website
  23. Lialoom Logotype

    Lialoom

    $5,000+
    $50 - $99 / hr
    10 - 49
    London, England

    Ability to deliver

    27.1/40.0
    16.6/20 Reviews
    6.5/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  24. SmartPA Logotype

    SmartPA

    $1,000+
    < $25 / hr
    250 - 999
    Edinburgh , Scotland

    Ability to deliver

    24.1/40.0
    16.2/20 Reviews
    7.9/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  25. Sopro Logotype

    Sopro

    $1,000+
    Undisclosed
    250 - 999
    Brighton and Hove, England

    Ability to deliver

    23.1/40.0
    17.4/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  26. The Contact Company Logotype

    The Contact Company

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Ability to deliver

    24.7/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  27. incite Logotype

    incite

    $5,000+
    $100 - $149 / hr
    10 - 49
    Kingston Upon Thames, England

    Ability to deliver

    27.6/40.0
    15.8/20 Reviews
    6.7/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  28. Second Voice Logotype

    Second Voice

    $25,000+
    Undisclosed
    10 - 49
    Brighton and Hove, England

    Ability to deliver

    22.5/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  29. Eggleads Logotype

    Eggleads

    $1,000+
    $100 - $149 / hr
    2 - 9
    Portsmouth, England

    Ability to deliver

    22.1/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  30. Flowd Logotype

    Flowd

    $5,000+
    Undisclosed
    10 - 49
    Manchester, England

    Ability to deliver

    23.6/40.0
    16.2/20 Reviews
    0.9/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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U.K. Call Center Services & Voice Services FAQs

U.K. providers combine mature service operations with deep familiarity with local regulations and customer expectations. Teams understand U.K. accents, regional nuances, and accessibility needs, which can lift CSAT and first-contact resolution.

Moreover, many operate 24/7 with multilingual coverage for EMEA and North America, making them ideal for brands needing round‑the‑clock customer support solutions in the U.K. Critically, leading firms design workflows aligned with U.K. GDPR, Ofcom guidance, and sector rules (e.g., FCA in financial services), helping reduce compliance risk while improving service quality.

Pricing varies by channel mix, complexity, and hours:

  • Per agent hour (inbound/general support): £18–£40
  • Specialized programs (technical support, healthcare, regulated sectors): £30–£60 per hour
  • Per minute (pay‑as‑you‑go answering): £0.50–£1.20
  • U.K. virtual receptionist services: £25–£150 per month base, plus usage
  • Dedicated FTE seats (fully loaded): £1,800–£3,500 per month

Ask for pricing transparency on setup fees, QA/coaching, technology, and after‑hours surcharges. For outsourced call center U.K. programs, pilot projects can validate volumes and true cost per resolution before scaling.

Providers in the United Kingdom commonly support a broad spectrum of markets and niches, catering to the vast and diverse business landscape of the region. You’ll often find dedicated companies specializing in:

  • Financial services and fintech (London and Edinburgh) with FCA‑aware processes
  • Retail and e‑commerce (Manchester, Birmingham, Leeds) for peak season overflow
  • Health care and health tech with patient‑safe handling and data privacy
  • Travel, hospitality, and transportation with seasonal multilingual support
  • SaaS and technology with tiered technical support and onboarding
  • Public sector and nonprofits with accessible, inclusive communications

Look for sector case studies and compliance evidence matching your environment.

Define your project’s scope and requirements to help guide your search criteria. Then, look for trusted agencies on Clutch and narrow your options by assessing the following:

  1. Compliance and security — U.K. GDPR, ISO 27001, PCI DSS (if taking payments), Cyber Essentials.
  2. Operations — QA frameworks, agent training, coaching cadence, and speech analytics.
  3. Test integrations — CRM/help desk, IVR/telephony, WFM reporting.
  4. Culture fit — listen to sample calls; ensure brand voice matches expectations.
  5. References — confirm outcomes for similar U.K. inbound call handling services or business phone answering services.

  • Vague reporting or no real‑time dashboards for SLAs and QA scores
  • One‑size‑fits‑all scripts with limited ability to customize customer journeys
  • No documented data protection controls or refusal to share DPA/processing details
  • High agent turnover without a training and retention plan
  • Overpromising on staffing ramp times or multilingual coverage
  • Limited disaster recovery or single‑site dependency for 24/7 coverage
  • Hidden fees for after‑hours or simple changes to IVR/knowledge base

Call centers play a vital role in representing your business and nurturing customer relationships. The wrong partner can hurt your reputation and expose your organization to risks. Make sure you spot and avoid these red flags early.

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Specialties

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