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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

Trusted by Thousands of Businesses Worldwide


Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: February 8, 2026
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Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Professional

    The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.
    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Puts the customer first

    Overall, client feedback highlights Helpware's strong commitment to customer satisfaction and support. One client emphasized their impressive track record and dedication to client needs, stating, 'Their commitment to client and customer satisfaction stands out.' Another client noted, 'HelpWare is constantly looking out for our company's best interest,' demonstrating a partnership approach. The sentiment reflects a consistent priority on customer-first strategies, enhancing communication and operational efficiency.
    • Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
      5.0 Aug 7, 2024

      Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.

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    • Staffing for Wine Distributor
      5.0 Aug 22, 2019

      I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.

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    • Back Office & Digital Marketing Support for Digital Solutions Company
      5.0 Jan 9, 2019

      They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.

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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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    Reviews mention Timely

    Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.
    • Back Office & Sales Outsourcing for Photography Studio
      5.0 Feb 7, 2025

      SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.

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    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    More responsive than most other service providers

    Select VoiceCom is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Beltalk Technologies Pvt Ltd Logotype

    Beltalk Technologies Pvt Ltd

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    25% Call Center Services
    35% IT Managed Services
    20% Custom Software Development +2 services
    10% AR/VR Development
    10% Web Design

    Beltalk Technologies Pvt Ltd is an IT managed services company. Their team is in New Town, India and Sheridan, Wyoming and specializes in IT managed services and Call Center Services.

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  • GLOBAL UNITED SERVICES Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Kanpur, India

    Services provided

    25% Call Center Services
    15% Marketing Strategy
    10% Advertising +5 services
    10% Conversion Optimization
    10% Direct Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    GLOBAL UNITED SERVICES, a phone answering service, focuses on Call Center Services and Marketing Strategy. The firm is in Kanpur, India.

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    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects

    Reviews mention Unique expertise

    Clients have expressed a strong appreciation for SupportYourApp's unique expertise, particularly in customer support and industry-specific knowledge. One client highlighted the inclusion of a support agent with medical knowledge, which enhanced their service delivery. Overall sentiment is highly positive, with clients noting the company's dedication and tailored approach to meet specific needs, confirming their satisfaction with the collaboration.
    • Customer Support Services for B2C IT company
      5.0 Dec 26, 2022

      The most impressive aspect of SupportYourApp is their approach to team training. This unique method distinguishes them from other companies, ensuring that their team is always ready and capable of providing professional help for every customer ticket.

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    • Call Center Services for B2C Nutritional Product Company
      4.5 Nov 7, 2022

      I am particularly impressed by their extensive expertise in the field of customer support. Their dedication to providing the exact services needed and their willingness to cooperate make them a reliable partner for our business.

      Read Full Review
    • Customer Support for Tech Startup
      5.0 Nov 10, 2020

      SupportYourApp developed expertise in our product within the first few weeks. Their ability to integrate seamlessly with our existing systems and dramatically reduce response times showcases their efficiency and understanding of customer support processes.

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    • Call Services for Vacation Rental Company
      5.0 Jul 22, 2020

      SupportYourApp's professionalism and expertise in their field are noteworthy. Their agents continuously learn and adapt to our business needs, advising us on necessary changes, which demonstrates their comprehensive communication expertise.

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    29 of 32 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Analytics Platform

    5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
    Read 32 Reviews

    Industry Experience

    SupportYourApp has demonstrated strong expertise across various industries, including IT Services, Non-Profit, Fitness, Education, Financial Services, and Gaming. Clients consistently highlight their responsive customer support, proactive problem-solving, and ability to improve customer satisfaction metrics. In IT Services, they excel in delivering technical support, while in Non-Profit and Fitness, they effectively enhance user engagement. Their adaptability in Education and Financial Services showcases their commitment to meeting diverse client needs, making them a suitable partner for organizations seeking reliable, scalable support solutions.

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    Select Industry to see insights

    Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on SupportYourApp highlights consistent satisfaction with the company's pricing and value for money. Many clients emphasized that SupportYourApp's pricing fits their budgets while delivering high-quality service. For instance, a COO noted that SupportYourApp offered 'good value for cost,' while a CMO praised their 'timely responses' and 'great culture fit.' Overall, the sentiment reflects that clients appreciate the effective service provided relative to the cost, making SupportYourApp a preferred choice for many businesses.
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
    Read 2 Recent Reviews
    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

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    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • Witcom Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cheyenne, WY

    Services provided

    24% Call Center Services
    50% Back Office Outsourcing
    13% Customer Service Outsourcing +1 service
    13% Sales Outsourcing

    Witcom Marketing is a small Back Office Outsourcing company located in Cheyenne, Wyoming. The team specializes in Back Office Outsourcing and Call Center Services.

    Read more
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  • WorkFlow Media Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Services provided

    25% Pay Per Click
    25% Sales Outsourcing
    20% Marketing Strategy +2 services
    15% Media Planning & Buying
    15% Social Media Marketing

    WorkFlow Media, a pay per click agency, was launched in 2019. The company offers Pay Per Click and Marketing Strategy, and is small.

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  • Studio Castelli Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Fornovo San Giovanni, Italy

    Services provided

    15% Customer Service Outsourcing
    15% Email Marketing
    15% Sales Outsourcing +4 services
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Social Media Marketing

    Studio Castelli is a small Email Marketing company located in Fornovo San Giovanni, Italy. The team specializes in Email Marketing and Search Engine Optimization.

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  • Astron EHS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    South Bend, IN

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO)

    Back Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.

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  • SendtoWin Logotype

    SendtoWin

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    20% Application Testing
    20% Digital Strategy
    20% Email Marketing +2 services
    20% Marketing Strategy
    20% Sales Outsourcing

    Founded in 2022, SendtoWin is a Marketing Strategy company. The firm provides Marketing Strategy and Digital Strategy, and is small.

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    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Timely

    Clients express a highly positive sentiment regarding the timeliness of Six Eleven Global Services. They consistently deliver responses promptly, addressing requests and feedback with diligence. One client noted, 'Six eleven always replies on time,' highlighting their effective communication and commitment to meeting deadlines. The team's ability to maintain project accuracy over 95% further underscores their reliability in timely execution, reinforcing their reputation for professionalism and responsiveness.
    • BPO Services for Logistics & Supply Chain Company
      5.0 Apr 25, 2023

      Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Innovative

    Clients have highlighted Simply Contact's innovative approach to customer service, noting their remarkable adaptability and proactive problem-solving capabilities. One client specifically praised their ability to tailor solutions to meet unique needs, stating, 'The adaptability and innovation Simply Contact brings to customer service are remarkable.' Overall, the sentiment regarding their innovative services is highly positive, reflecting satisfaction with the customized and effective service delivery.
    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.

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    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Great team

    Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.
    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.

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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Twerlo AI Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    60% AI Development
    5% CRM Consulting and SI +1 service
    5% IoT Development

    Twerlo AI is a Dubai, United Arab Emirates-based artificial intelligence development company. Their services include Artificial Intelligence and Call Center Services.

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  • newell starks Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Cedar Park, TX

    Services provided

    40% Other Marketing
    30% Commercial Property Management
    30% Sales Outsourcing

    Other Marketing company newell starks offers Other Marketing and Commercial Property Management. They were founded in 1990.

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    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects
    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client reviews of Valoris Center highlight their exceptional customer service and proactive project management. Clients noted impressive metrics, such as a 95% SLA achievement and a 92% customer satisfaction rate. Feedback emphasizes their alignment with client values, flexibility in understanding business needs, and consistent delivery on time. However, suggestions for improvement include enhancing ticket distribution processes and offering more consultancy on digital solutions. Overall, sentiment remains highly positive, establishing Valoris as a trusted partner.
    Read 2 Recent Reviews
    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
    Read 8 Reviews

    Industry Experience

    Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

    View projects from:

    Romania (8) Austria (1) Croatia (1) Russia (1)
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    Belkins Logotype

    Belkins

    4.9 230 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 230 projects

    Reviews mention Well-organized projects

    Clients consistently praised Belkins for their well-organized project management and clear communication. For instance, one client noted that project management was 'clear, organized, and on time,' while another highlighted their 'well-organized and efficient project management approach.' Overall, feedback indicates a strong sentiment towards Belkins’ ability to deliver on time, maintain structured reporting, and adapt to client needs, contributing to a smooth and productive collaboration.
    • Appointment Setting for Medical Equipment Manufacturer
      5.0 Jul 18, 2024

      Belkins showed excellent project management. Communication was clear and regular, keeping us informed every step of the way. They were proactive in solving problems and always on time. They gave clear reports on the campaign's performance.

      Read Full Review
    • Marketing Strategy & Lead Generation for Healthcare Co
      5.0 Dec 22, 2023

      Belkins had a well-organized and efficient project management approach. Their regular progress reports helped us track the progress and results of the campaign with ease.

      Read Full Review
    • Email Mkg & Sales Outsourcing for B2B Music Streaming Co
      5.0 Dec 14, 2023

      Belkins was great at keeping things organized. They had a clear plan and stuck to the timeline. If we had questions or needed something, they were quick to respond. Everything was done on time, making it easy for us to focus on our work.

      Read Full Review
    • Email Marketing & Lead Gen for Kitchen Cabinet Distributor
      5.0 Nov 29, 2023

      Belkins did a great job managing the project and keeping us in contract. We did a three-month contract with the possibility of extending it. After the first two months, they asked us to think if we were going forward. We decided to extend the contract for another month.

      Read Full Review
    • Email Marketing & Outreach Strategy for Design Company
      5.0 Oct 29, 2023

      Belkins did a fantastic job and they were incredibly organized. They were really great at using advanced tools to make sure we were always in the loop, and they even managed to deliver all the milestones on schedule.

      Read Full Review
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    45 of 48 Call Center Services reviews are 5 stars
    5 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for AdTech Company

    4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read more
    Read 48 Reviews

    Industry Experience

    Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

    More responsive than most other service providers

    Belkins is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects
    19 of 20 reviews are 5 stars
    12 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
    Read 20 Recent Reviews
    16 of 16 Call Center Services reviews are 5 stars
    13 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales, Email Mktg & Call Center Services for BPO Company

    5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • KRAUSS Neukundengewinnung Logotype

    KRAUSS Neukundengewinnung

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    35% Demand Generation Marketing
    35% Performance Marketing
    30% Sales Outsourcing

    KRAUSS Neukundengewinnung, a Demand Generation Marketing company, is located in Landsberg am Lech, Germany. The team focuses on Demand Generation Marketing and Performance Marketing.

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  • All Day Locksmith Service Logotype

    All Day Locksmith Service

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    30% Business Consulting
    30% Sales Outsourcing
    25% Back Office Outsourcing +1 service
    15% Commercial Property Management

    All Day Locksmith Service is a Business Consulting company. The team offers Business Consulting and Sales Outsourcing, and the agency is located in North Brunswick Township, New Jersey.

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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

    See all 10 projects

    Reviews mention Easy to reach

    Clients have consistently praised Assistring LLC for their exceptional accessibility and responsiveness. One client noted the effectiveness of their 24/7 support, stating, 'Every call gets picked in less than a minute.' Another highlighted the ease of communication through various channels, such as email and virtual meetings. Overall, the sentiment regarding their availability is overwhelmingly positive, with clients expressing satisfaction in having reliable support that enhances their business operations.
    • Customer Service Outsourcing & Email Mktg for Wholesale Co
      4.5 Oct 4, 2024

      Every customer is happy and every call gets picked in less than a minute. The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered.

      Read Full Review
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    9 of 10 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 10 Reviews

    Industry Experience

    Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.

    Read All Reviews

    Select Industry to see insights

    Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & services

    View projects from:

    United States (6) England (4)
    View Profile Visit Website
    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
    See all 1 projects
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  • VMG BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bengaluru, India

    Services provided

    25% Call Center Services
    56% Back Office Outsourcing
    19% Customer Service Outsourcing

    VMG BPO is a midsize Back Office Outsourcing company. Founded in 2005, the team specializes in Back Office Outsourcing and Call Center Services.

    Read more
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  • XyberMed Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bohemia, NY

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Business Consulting +1 service
    25% Corporate Training & Coaching

    Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.

    Read more
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  • Virtual MeDx, LLC Logotype

    Virtual MeDx, LLC

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    50% Staffing
    25% Business Continuity Management

    Staffing company Virtual MeDx, LLC was launched in 2023. The agency specializes in Staffing and Call Center Services.

    Read more
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  • KW Albania Logotype

    KW Albania

    Not yet reviewed

    $50,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    25% Commercial Brokerage Services
    25% Commercial Development
    25% Commercial Property Management +1 service
    25% Sales Outsourcing

    KW Albania is a midsize Commercial Brokerage Services company. Established in 2021, the team offers Commercial Brokerage Services and Commercial Property Management.

    Read more
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  • Capline Healthcare Management Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Houston, TX

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Compliance Consulting +1 service
    25% Customer Service Outsourcing

    Capline Healthcare Management is a Customer Service Outsourcing company. They are in Houston, Texas and have midsize team. They focus on Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Patils Infotech Services Logotype

    Patils Infotech Services

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Accounting
    20% Back Office Outsourcing
    20% Document Digitization & Management +2 services
    20% Ecommerce Marketing
    20% Sales Outsourcing

    Patils Infotech Services, a Back Office Outsourcing company, was founded in 2020. The small team provides Back Office Outsourcing and Accounting.

    Read more
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  • AskSunday Virtual Assistants Logotype

    AskSunday Virtual Assistants

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    10% Call Center Services
    10% Content Writing Services
    10% E-Commerce Development +7 services
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Video Production
    10% Web Design
    10% Web Development

    AskSunday Virtual Assistants, a social media marketing company, was established in 2007. The midsize team specializes in Social Media Marketing and Search Engine Optimization.

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  • Startup Campus Germany GmbH Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9
    München, Germany

    Services provided

    20% Call Center Services
    40% Business Consulting
    20% Market Research +2 services
    10% Customer Service Outsourcing
    10% Marketing Strategy

    Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.

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  • Lead Caesars Logotype

    Lead Caesars

    0.5 1 review
    $1,000+
    Undisclosed
    2 - 9

    Services provided

    30% Market Research
    30% Marketing Strategy
    30% Sales Outsourcing +2 services
    5% Event Marketing
    5% Other Digital Marketing

    Lead Caesars is a company focused on setting up cold email and LinkedIn campaigns to enhance inbound lead flow. However, reviews suggest a negative experience, with 100% of feedback indicating a lack of communication and failure to deliver results, as evidenced by no meetings booked and missed deadlines. Reviewers express disappointment in their project management and transparency.

    See all 1 projects
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback regarding Lead Caesars has been predominantly negative. A notable review highlighted a lack of delivered results, stating that no booked meetings were achieved despite the company's promises. Clients expressed frustration over poor communication, describing instances of being 'ghosted' and receiving no proof of work. Overall, the sentiment indicates disappointment with Lead Caesars' reliability and transparency.
    Read 1 Recent Review

    Industry Experience

    Lead Caesars has operated primarily within the Advertising & Marketing industry, where feedback has been predominantly negative. Clients reported unsuccessful project outcomes, poor communication, and unmet performance expectations. Specifically, one agency cited failure to deliver results on cold outreach campaigns and a lack of transparency. This feedback suggests that potential clients in the Advertising & Marketing sector should exercise caution when considering Lead Caesars for their projects.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    The overall sentiment regarding Lead Caesars' cost and value for money is negative. One client expressed disappointment, stating they did not receive any booked meetings despite a performance-only payment plan and felt their investment was wasted. They criticized Lead Caesars for a lack of transparency and communication, emphasizing that the absence of delivered work led to a belief that their money was taken without providing any value.
    Read All Reviews
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  • Vworker Logotype

    Vworker

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49

    Services provided

    25% Sales Outsourcing
    25% Search Engine Optimization
    25% Web Design +1 service
    25% Web Development

    Vworker is a SEO company. Their small team is located in Lahore, Pakistan and Portland, Oregon. Their services include Search Engine Optimization and Web Design.

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  • Click2Conversion Logotype

    Click2Conversion

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    25% Content Marketing
    25% Marketing Strategy
    25% Other Digital Marketing +1 service
    25% Sales Outsourcing

    Click2Conversion, a Marketing Strategy company, is headquartered in Noida, India and Roanoke, Texas. They provide Marketing Strategy and Content Marketing and were established in 2018.

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  • Onefirm Logotype

    Onefirm

    Not yet reviewed

    $100,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    34% Business Consulting
    33% Sales Outsourcing
    23% CRM Consulting and SI +1 service
    10% Low/No Code Development

    Onefirm is a small Business Consulting company established in 2022. Their team specializes in Business Consulting and CRM consulting and SI.

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  • Second Step Logotype

    5.0 1 review
    $100,000+
    $25 - $49 / hr
    10 - 49
    CAIRO, Egypt

    Services provided

    20% HR Outsourcing
    15% Recruiting
    15% Sales Outsourcing +5 services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruitment Process Outsourcing
    10% Staffing

    Second Step specializes in recruitment services, particularly in challenging markets like Egypt and Iraq. The reviews highlight their exceptional ability to deliver tailored recruitment strategies, demonstrating a deep understanding of client needs and market demands. The company is praised for its meticulous approach, timely delivery, and strong alignment with client values, leading to high satisfaction and successful outcomes.

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  • Kroll Communications Inc. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    2 - 9
    Edmonton, Canada

    Services provided

    10% Call Center Services
    30% Market Research
    20% Direct Marketing +4 services
    20% Sales Outsourcing
    10% Customer Service Outsourcing
    5% Email Marketing
    5% Marketing Strategy

    Kroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.

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  • Scionis RCM Logotype

    Scionis RCM

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Customer Service Outsourcing
    20% Transcription

    Scionis RCM: Revolutionizing Your Healthcare Revenue Cycle In today's complex healthcare landscape, managing your revenue cycle efficiently is paramount to your practice's success. Scionis RCM is

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    More responsive than most other service providers

    Scionis RCM is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Author Success Publishing Logotype

    Author Success Publishing

    5.0 1 review
    $100,000+
    $200 - $300 / hr
    250 - 999

    Services provided

    20% Branding
    20% Content Marketing
    20% Product Marketing +2 services
    20% Public Relations
    20% Sales Outsourcing

    At Author Success Publishing, we’re all about empowering authors to unlock their full potential with premium yet affordable ebook publication and marketing solutions. From ISBN registration to

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    See all 1 projects
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  • SkyTech Global Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    Dallas, TX

    Services provided

    20% Custom Software Development
    20% Mobile App Development
    20% Sales Outsourcing +2 services
    20% Web Design
    20% Web Development

    We offer end-to-end business process solutions, with services ranging from Software Development and web Development to Customer Support. We help businesses shape and deliver a supercharged

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  • Supp-Squad Logotype

    Supp-Squad

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999

    Services provided

    15% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing +2 services
    10% HR Outsourcing
    5% Sales Outsourcing

    Established in 2022, Supp-Squad, a midsize Back Office Outsourcing company, is located in Pristina, Kosovo. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

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  • Omitri Solutions Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Montréal, Canada

    Services provided

    10% Call Center Services
    10% Advertising
    10% Back Office Outsourcing +7 services
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Document Digitization & Management
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    10% Sales Outsourcing

    Omitri Solutions is an Advertising company. Established in 2018, the team offers Advertising and Digital Strategy. The company is located in Montréal, Canada.

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  • QSolve Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    250 - 999
    Santiago, Panama

    Services provided

    20% Call Center Services
    50% Robotics Process Automation
    30% Back Office Outsourcing

    QSolve is a Robotics Process Automation company. Their team is headquartered in Santiago, Panama and Nyeri, Kenya and focuses on Robotics Process Automation and Back Office Outsourcing.

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  • Unixx Solutions Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    250 - 999
    Surat, India

    Services provided

    20% Call Center Services
    20% IT Managed Services
    20% IT Strategy Consulting +2 services
    20% Recruitment Process Outsourcing
    20% Staffing

    Unixx Solutions, an IT strategy consulting company, was established in 2023. They focuses on IT strategy consulting and IT managed services.

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  • The JITU Staffing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Nyeri, Kenya

    Services provided

    20% Customer Service Outsourcing
    20% Sales Outsourcing
    15% Data Annotation Services +5 services
    10% Back Office Outsourcing
    10% Corporate Travel Management
    10% Market Research
    10% Procurement Support
    5% Content Moderation Services

    The JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.

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  • EBC - Elite Business Connect Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Santa Tecla, El Salvador

    Services provided

    40% Back Office Outsourcing
    20% Customer Service Outsourcing
    20% Recruitment Process Outsourcing +1 service
    20% Sales Outsourcing

    EBC - Elite Business Connect, a Back Office Outsourcing company, was founded in 2021. The team offers Back Office Outsourcing and Sales Outsourcing.

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  • DEV JK Edgegrid PVT.LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Pune, India

    Services provided

    20% Call Center Services
    80% Back Office Outsourcing

    DEV JK Edgegrid PVT.LTD is a Back Office Outsourcing company. They provide Back Office Outsourcing and Call Center Services and are based in Pune, India.

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  • Trilled Logotype

    Trilled

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9

    Services provided

    40% Business Consulting
    20% Sales Outsourcing
    10% Back Office Outsourcing +3 services
    10% Product Design
    10% Recruiting
    10% Staffing

    Trilled, a Business Consulting company, is headquartered in Ciudad de México, Mexico. The team provides Business Consulting and Sales Outsourcing.

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  • VAA on Demand 24/7 Logotype

    VAA on Demand 24/7

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Back Office Outsourcing
    20% Content Writing Services
    20% Customer Service Outsourcing +2 services
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    VAA on Demand 24/7 is a Valley Stream, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in

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  • TG Center for Business Coaching & Practices Logotype

    TG Center for Business Coaching & Practices

    Not yet reviewed

    $1,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    65% Business Consulting
    35% Sales Outsourcing

    TG Center for Business Coaching & Practices is a Business Consulting company. Their small team is located in Limassol, Cyprus. Their services include Business Consulting and Sales Outsourcing.

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  • Optex Global Solutions Private limited Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Multan, Pakistan

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    15% HR Outsourcing +3 services
    15% Sales Outsourcing
    10% Back Office Outsourcing
    10% Recruitment Process Outsourcing

    Launched in 2024, Optex Global Solutions Private limited is a Customer Service Outsourcing company. The small team offers Customer Service Outsourcing and Call Center Services.

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  • Botomation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Chennai, India

    Services provided

    18% Call Center Services
    50% AI Development
    12% Customer Service Outsourcing +2 services
    10% BI & Big Data Consulting & SI
    10% Unified Communications Consulting & SI

    Botomation is an AI firm founded in 1999. Their team offers Artificial Intelligence and Call Center Services.

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  • SalesUp Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Sande i Vestfold, Norway

    Services provided

    70% Search Engine Optimization
    30% Sales Outsourcing

    SalesUp, a SEO company, is headquartered in Sande i Vestfold, Norway. Launched in 2014, the team provides Search Engine Optimization and Sales Outsourcing.

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  • salesmentor Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Services provided

    30% Business Consulting
    25% Sales Outsourcing
    20% Corporate Training & Coaching +3 services
    10% Content Marketing
    10% Email Marketing
    5% Recruiting

    Business Consulting company salesmentor was founded in 2021. The team specializes in Business Consulting and Sales Outsourcing.

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  • Lead Gen Dept. Logotype

    Lead Gen Dept.

    4.9 27 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Email Marketing +1 service
    10% Social Media Marketing

    Lead Gen Dept. is a company specializing in telemarketing services and customer support services, focusing on lead generation and cloud architecture enhancement. Reviews are mixed, with approximately 67% appreciating their professionalism, communication, and commitment, while 33% indicate dissatisfaction due to unmet expectations and overpromising. Notably, their account management team received praise for their dedication and work ethic.

    See all 27 projects
    2 of 3 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Cloud Migration Services for Finance & Holding Company

    5.0 — Lead Gen Dept. has helped a finance and holding company enhance their cloud architecture. The team has built a new cloud infrastructure that meets the client's demands and helps their clients scale Read more
    Read 3 Reviews

    Industry Experience

    Lead Gen Dept. has demonstrated robust expertise across various industries, including IT Services, Information Technology, Construction, Financial Services, Non-profit, Advertising & Marketing, Software, and Consulting. Clients praised their ability to generate qualified leads, enhance communication, and adapt strategies effectively, leading to measurable success. Overall sentiment reflects strong satisfaction with their impact in IT and Software sectors, while Construction and Financial Services also report positive outcomes, indicating a well-rounded fit for clients seeking growth in diverse markets.

    Read All Reviews

    Select Industry to see insights

    Food & Beverages IT Services Information technology Construction Financial services Non-profit Advertising & marketing Consulting Software Design Business services Transportation

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Lead Gen Dept.'s strong value for money, noting that their pricing fits within budget while delivering excellent results. One client specifically mentioned, 'Good value for cost,' while another praised their ability to exceed expectations, stating they received '10 qualified meetings promised and a few more.' Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided, despite some concerns over initial lead guarantees not being met.
    Read All Reviews

    View projects from:

    England (10) Belgium (1) Canada (1) Germany (1) India (1) Poland (1) Singapore (1) Wales (1)
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  • SalesCaptain Logotype

    SalesCaptain

    4.7 18 reviews
    $5,000+
    $200 - $300 / hr
    50 - 249

    Services provided

    5% Call Center Services
    60% Sales Outsourcing
    20% Direct Marketing +2 services
    10% CRM Consulting and SI
    5% Email Marketing

    SalesCaptain is a company specializing in outbound marketing and lead generation services, including telemarketing and email campaigns. They receive overwhelmingly positive feedback, with 100% of reviewers noting their efficient lead generation process and proactive approach to expanding target areas. Clients consistently highlight their competitive pricing and impressive project management skills.

    See all 18 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness in client feedback for SalesCaptain is highly positive. Clients consistently noted that project management was organized and efficient, with deliverables provided on time. One client highlighted, 'Overall project management was clear, organized and timely,' while another stated, 'They deliver everything on time and always keep us informed about the progress.' Their proactive communication and responsiveness were also emphasized, reinforcing a reputation for reliability and commitment to client success.
    • Email & LinkedIn Outreach Campaign for Financial Services Co
      4.0 Oct 1, 2024

      The SalesCaptain team has always been extremely responsive and timely in delivery and communication. Their can-do, positive and collaborative attitudes were impressive, making them a real pleasure to work with.

      Read Full Review
    • Email Mktg & Content Creation for Marketing Solutions Co
      4.5 Sep 24, 2024

      They are hands-on, quick to respond and tackle challenges, and communicate well. Their devotion to results is noteworthy.

      Read Full Review
    • Lead Gen & Email Campaigns for Beauty & Wellness SaaS Co
      4.5 Apr 11, 2025

      Overall project management was clear, organized and timely - they responded well to my needs, compiled clear action items for each of my requests and followed up to complete them.

      Read Full Review
    • Lead Generation for Web & Social Media Intelligence Company
      5.0 Oct 9, 2025

      SalesCaptain’s project management has been excellent from the start. They deliver everything on time and always keep us informed about the progress of each stage. Their communication is fast, clear, and proactive — we never have to wait for updates or follow up ourselves.

      Read Full Review
    Read All Reviews
    1 of 2 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent client feedback for SalesCaptain reflects a highly positive sentiment, highlighting their effective communication, proactive support, and impressive results. Clients noted significant lead generation success and timely project delivery, with one client scheduling over ten meetings in the first week. However, suggestions for improvement included maintaining team consistency for better reporting and increased senior management involvement. Overall, SalesCaptain is recognized for their dedication to client success and innovative approaches.
    Read 2 Recent Reviews

    Industry Experience

    SalesCaptain has demonstrated strong expertise across various industries including Software, Financial Services, Advertising & Marketing, Human Resources, and Business Services. Feedback indicates they excel in lead generation, campaign management, and client responsiveness, resulting in positive outcomes such as increased sales, a robust inbound pipeline, and significant lead conversions. Clients appreciate their proactive approach and adaptability, making them a suitable partner for organizations seeking growth in these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Other industries Advertising & marketing Human Resources Financial services Information technology Software

    View projects from:

    United States (6) Greece (4) England (4) Canada (2) Netherlands (1)
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  • CIENCE Technologies Logotype

    4.2 142 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Denver, CO

    Services provided

    40% Call Center Services
    30% Sales Outsourcing
    10% Advertising +2 services
    10% Direct Marketing
    10% Email Marketing

    CIENCE Technologies is a company that offers outbound call center and lead generation services. Feedback from reviews is mixed, with approximately 40% highlighting poor delivery and disorganization, while around 30% report effective lead generation and outreach success. Common themes include project management challenges, with some clients noting successful prospecting efforts and integration into customer care services.

    See all 142 projects

    Reviews mention Patient

    The sentiment regarding CIENCE Technologies' patience is highly positive across reviews. Clients appreciated the team's ability to guide them through processes and their willingness to answer questions. One client noted, "They were very patient with us in understanding our ideal customer," while another emphasized their "friendly and smart" demeanor, stating, "They are very patient with us." Overall, CIENCE Technologies is recognized for their supportive approach, fostering a comfortable environment for client inquiries.
    • Demand Generation & Email Mktg for Financial Services Co
      5.0 Aug 13, 2024

      We are a tax software company and they were very patient with us in understanding our ideal customer and other marketing tactics. A big lesson they helped us with was 'why we needed to narrow our targets'. I felt comfortable asking them any marketing questions.

      Read Full Review
    • Contact & Market Data for Financial Software Provider
      5.0 Jun 19, 2020

      The CIENCE Technologies team is friendly and smart. They are very patient with us, and, while they take their job seriously, they are a lot of fun to work with.

      Read Full Review
    Read All Reviews
    9 of 29 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Software Dev Company

    4.0 — CIENCE Technologies provides outbound marketing and sales services for a software development company. They create a calling script, regulate email cadence, and manage the LinkedIn messaging Read more
    Read 29 Reviews

    Industry Experience

    CIENCE Technologies has demonstrated expertise across various industries including IT Services, Healthcare, Financial Services, and Education. Feedback varies by sector; in IT and Healthcare, clients appreciate their effective lead generation and appointment setting. However, in industries like Consulting and Consumer Products, some clients report dissatisfaction with lead quality. Overall, sentiment is mixed, with notable strengths in communication and project management, yet concerns regarding team turnover and execution persist. Potential clients may find CIENCE a suitable partner for IT, Healthcare, and established service sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services Healthcare Chemicals & Biotechnology Consulting Retail IT Services Food & Beverage Consumer Products Information technology Advertising & marketing Software Other Industry Human Resources Pharmaceuticals Business services Logistics & Supply Chain Education Arts, entertainment & music Telecommunications Environmental Services Manufacturing Automotive Media Hospitality & leisure Legal

    Average Project Cost Breakdown

    $10,000 to $49,000 (78) $50,000 to $199,999 (16) Less than $10,000 (9) $200,000 to $999,999 (2)

    What Clients Have Said

    CIENCE Technologies is generally perceived as offering good value for money, with several clients highlighting their competitive pricing. Positive feedback includes their ability to deliver a high volume of leads and appointments, which some clients noted exceeded initial expectations. However, there are significant concerns regarding the quality of leads, with multiple reviews indicating dissatisfaction with fabricated or irrelevant leads, ultimately leading to wasted resources. Overall, while some clients found value in their services, others expressed disappointment in the outcomes relative to the costs incurred.
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  • Loop Contact Solutions Logotype

    4.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Makati, Philippines

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Loop Contact Solutions is a customer service center specializing in inbound and outbound call center services, telemarketing, and customer support. The company is praised for its responsiveness and ability to enhance customer engagement, as evidenced by a 20% increase in lead transfers and quadrupling subscribers for clients. Clients appreciate their fast learning, flexibility, and commitment to customer care.

    See all 4 projects
    0 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback regarding Loop Contact Solutions has been largely negative. One review highlighted significant issues with communication, follow-through, and overall project management, resulting in increased friction rather than improved outcomes. The client noted that deliverables were inconsistent and required repeated follow-ups, leading to dissatisfaction. Overall, the sentiment reflects a lack of accountability and responsiveness, indicating that Loop Contact Solutions may not be a suitable partner for future projects.
    Read 1 Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Razor Manufacturing Company

    5.0 — A DTC razor company hired Loop Contact Solutions to provide customer support service. Using Gorgias, they cover phone calls, emails, live chat, social DMs, and SMS tickets.   Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability.
    Read All Reviews

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    United States (3) Singapore (1)
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  • FTalent Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer

    Read more
    See all 2 projects
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  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2 services
    13% HR Outsourcing
    12% Recruiting

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects
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  • OnPath Logotype

    4.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Ottawa, Canada

    Services provided

    25% Call Center Services
    75% Sales Outsourcing

    OnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that

    Read more
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  • Lighthouse Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Blue Bell, PA

    Services provided

    100% Call Center Services

    Lighthouse provides a full suite of hotline services at affordable prices and a dedicated, experienced staff that blends personal services with streamlined results. 

    Read more
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Clutch Leaders Matrix

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1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Remote CoWorker
14 Social Bloom
15 Virtual Sales Limited

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    36.9/40.0
    18/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  15. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  17. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  18. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  23. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    34.9/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  26. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  28. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  29. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website

Latest Call Centers Articles

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How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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